Re: [Bug 1016285] Re: trying to report a bug in Update Manager

2012-07-01 Thread Cora Wise
Thank you for responding to help me with this issue.


 ...To run this command, please open a so called terminal, by either
 pressing Strg+Alt+T or finding it in the menu via Applications menu -
 Accessories - Terminal
 In this terminal enter the following
  apport-collect 1016285
 A window should open, leading you through the further process.


I followed your instructions for opening the terminal to find the package,
and this is the screenshot as it stands now: *(see first attachmen*t).  I
have also attached a screenshot showing what comes up when I try to run
update-manager. (*see second attachment)*

I hope this helps!

On Fri, Jun 22, 2012 at 1:39 AM, J Phani Mahesh
1016...@bugs.launchpad.netwrote:

 ** Package changed: ubuntu = update-manager (Ubuntu)

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 report.
 https://bugs.launchpad.net/bugs/1016285

 Title:
  trying to report a bug in Update Manager

 Status in “update-manager” package in Ubuntu:
  New

 Bug description:
  (I don't speak computer techno-speak, so please explain as you would
  to your grandmother.  Thanks!)

  This message pops up whenever I try to run Update Manager:

  An unresolvable problem occurred while initializing the package
  information.

  Please report this bug against the 'update-manager' package and
  include the following error message:

  'E:Dynamic MMap ran out of room. Please increase the size of APT
  ::Cache-Limit. Current value: 25165824. (man 5 apt.conf), E:Error
  occurred while processing linux-image-2.6.32-36-virtual (NewVersion1),
  E:Problem with MergeList /var/lib/apt/lists/archive.ubuntu
  .com_ubuntu_dists_lucid-updates_main_binary-i386_Packages, E:The
  package lists or status file could not be parsed or opened.'

  I am using Ubuntu 10.04 LTS-- Lucid Lynx.  I have tried to upgrade to
  10.10, but haven't gotten anywhere.  Do I need to upgrade or should I
  stick with 10.4?

 To manage notifications about this bug go to:

 https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1016285/+subscriptions



** Attachment added: Screenshot-1.png
   
https://bugs.launchpad.net/bugs/1016285/+attachment/3209469/+files/Screenshot-1.png

** Attachment added: Screenshot.png
   
https://bugs.launchpad.net/bugs/1016285/+attachment/3209470/+files/Screenshot.png

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Title:
  trying to report a bug in Update Manager

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[Bug 1016285] Re: trying to report a bug in Update Manager

2012-07-01 Thread Marcel Stimberg
I see, sorry for this red herring -- it seems you run into the same
problem as before when using apport to gather the information.

It seems the issue is about the so called cache not being big enough to
hold all the package information. Possibly you have a lot of package
sources activated (you can change this in the Software Center -- go to
Software Sources and uncheck unneeded sources)? Either way, you can try
to increase the cache size manually. To do this, after having closed any
open update-manager or similar, open a terminal as described above and
then type:

gksudo gedit /etc/apt/apt.conf

This should (after possibly asking for your password) open a text editor. In 
this text editor, paste the following line:
APT::Cache-Limit 1;

(This increases the cache from the current value of ~25MB to ~100MB --
you can also use even higher values but it should be considerable
smaller than the total amount of memory you have, otherwise it slows
down your system a lot).

Save the file and exit the editor. Then try updating the package information 
again, either by clicking the check button in the update-manager, or by 
typing the following in the terminal:
sudo apt-get update

This might solve your issue.
In case it does *not*, please follow the (admittedly quite long...) 
instructions at the following Ubuntu help page:
https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure

Follow steps 1 to 5 but instead of opening a new question (as instructed
in step 6), paste all the output from the terminal window here into the
bug report.

Good luck :) !
 
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** Package changed: update-manager (Ubuntu) = apt (Ubuntu)

** Summary changed:

- trying to report a bug in Update Manager
+ E:Dynamic MMap ran out of room

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Title:
  E:Dynamic MMap ran out of room

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[Bug 1016285] Re: trying to report a bug in Update Manager

2012-06-24 Thread Marcel Stimberg
Thank you for your bug report and helping to make Ubuntu better. To get more 
information about the reason for this problem, it is necessary to collect some 
information about your configuration. This can be done automatically using the 
apport-collect command. To run this command, please open a so called 
terminal, by either pressing Strg+Alt+T or finding it in the menu via 
Applications menu - Accessories - Terminal
In this terminal enter the following
  apport-collect 1016285

A window should open, leading you through the further process.

Regarding your update question: The version you are currently using
(10.04) is a so-called Long Term Stable release, i.e. a version that
is supported (gets bug fixes and updates) for 3 years. The version 10.10
is a normal release, i.e. it gets only supported for 18 months.
Therefore, since April 10.10 is no longer supported and you should not
upgrade to it (it is actually not easy to do so, anyway). 10.04 is still
supported until April 2013, so there is no need to rush with an upgrade.
If you want to upgrade, though, you can upgrade to the current LTS
release 12.04 (which will actually even be supported for 5 years).
Instructions how to do so are found here:
https://wiki.ubuntu.com/PrecisePangolin/ReleaseNotes/UbuntuDesktop#Upgrading_from_Ubuntu_10.04_LTS_to_Ubuntu_12.04_LTS
(but note that is is recommended to wait with this update until the
release of 12.04.1, due in August). One thing to keep in mind is that
the graphical user interface changed quite a bit in 12.04 compared to
10.04 which you might or might not like. Maybe have a look at the
desktop user guide first, to get an idea whether you want to upgrade or
not: https://help.ubuntu.com/12.04/ubuntu-help/index.html

** Changed in: update-manager (Ubuntu)
   Status: New = Incomplete

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Title:
  trying to report a bug in Update Manager

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[Bug 1016285] Re: trying to report a bug in Update Manager

2012-06-21 Thread J Phani Mahesh
** Package changed: ubuntu = update-manager (Ubuntu)

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Title:
  trying to report a bug in Update Manager

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