[Bug 1319443] Re: xhci usb 3.0 logitech c920 not working
truthy, could you please test the latest mainline kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc6-utopic/ and advise to the results? If reproducible, you would want to respond to upstream's request as per http://www.spinics.net/lists/linux-usb/msg107698.html . ** Description changed: - Hello, - - my usb webcam logitech c920 doesn't work when connected to my usb 3.0 - host controller (Etron EJ168a). when connected to a usb 2.0 host - controller it works perfectly. when i connect my usb 3.0 stick to the + My logitech c920 usb webcam doesn't work when connected to my usb 3.0 + host controller (Etron EJ168a).When i connect my usb 3.0 stick to the same port it's recognized and also works - just not the webcam. disabling usb 3.0 legacy mode (xhci) in my bios doesn't change anything, - it's still used instead of ehci. kernel problem? - - lspci - 06:00.0 USB controller: Etron Technology, Inc. EJ168 USB 3.0 Host Controller (rev 01) + it's still used instead of ehci. dmesg | grep usb usb 3-1: Not enough bandwidth for altsetting 3 3:3:3: usb_set_interface failed (-22) dmesg | grep xhci xhci_hcd :06:00.0: ERROR: unexpected command completion code 0x11. - Ubuntu 14.04 x64 - 3.13.0-24-generic - Mainboard: Asrock Z68 Pro3 Gen3 - Bios: P2.30 (latest) - --- + WORKAROUND: When connected to a usb 2.0 port it works perfectly. + + --- ApportVersion: 2.14.1-0ubuntu3.1 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC3: truthy 1586 F pulseaudio - /dev/snd/controlC2: truthy 1586 F pulseaudio - /dev/snd/pcmC2D0p: truthy 1586 F...m pulseaudio - /dev/snd/controlC0: truthy 1586 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC3: truthy 1586 F pulseaudio + /dev/snd/controlC2: truthy 1586 F pulseaudio + /dev/snd/pcmC2D0p: truthy 1586 F...m pulseaudio + /dev/snd/controlC0: truthy 1586 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=646b5559-d036-471d-9f6e-29068cf6172b InstallationDate: Installed on 2012-11-29 (531 days ago) InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. NonfreeKernelModules: wl nvidia Package: linux (not installed) ProcFB: - + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=5adf789b-4753-49d0-bae6-91dae8cc3701 ro splash ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 RelatedPackageVersions: - linux-restricted-modules-3.13.0-24-generic N/A - linux-backports-modules-3.13.0-24-generic N/A - linux-firmware 1.127.2 + linux-restricted-modules-3.13.0-24-generic N/A + linux-backports-modules-3.13.0-24-generic N/A + linux-firmware 1.127.2 Tags: trusty Uname: Linux 3.13.0-24-generic x86_64 UpgradeStatus: Upgraded to trusty on 2014-05-09 (5 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/29/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.30 dmi.board.name: Z68 Pro3 Gen3 dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.30:bd06/29/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ68Pro3Gen3:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. ** Tags removed: webcam xhci ** Tags added: latest-bios-2.30 ** Summary changed: - xhci usb 3.0 logitech c920 not working + 046d:082d Logitech c920 usb webcam not working when plugged into USB 3.0 port ** Tags removed: kernel-bug-exists-upstream ** Tags added: kernel-bug-exists-upstream-3.15-rc5 ** Description changed: My logitech c920 usb webcam doesn't work when connected to my usb 3.0 host controller (Etron EJ168a).When i connect my usb 3.0 stick to the same port it's recognized and also works - just not the webcam. disabling usb 3.0 legacy mode (xhci) in my bios doesn't change anything, it's still used instead of ehci. + + Upstream URL http://www.spinics.net/lists/linux-usb/msg107696.html . dmesg | grep usb usb 3-1: Not enough bandwidth for altsetting 3 3:3:3: usb_set_interface failed (-22) dmesg | grep xhci xhci_hcd :06:00.0: ERROR: unexpected command completion code 0x11. WORKAROUND: When connected to a usb 2.0 port it works perfectly. --- ApportVersion: 2.14.1-0ubuntu3.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC3: truthy 1586 F pulseaudio /dev/snd/controlC2: truthy 1586 F
[Bug 1319443] Re: xhci usb 3.0 logitech c920 not working
had to change to nouveau for the kernel to install and my wireless card didn't work (bwcml), but still no change. not working in mainline kernel Linux 3.15.0-031500rc5-generic. dmesg | grep usb shows multiple instances of usb 2-1.2: cannot submit urb 0, error -28: not enough bandwidth dmesg | grep xhci shows nothing ** Tags added: kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1319443 Title: xhci usb 3.0 logitech c920 not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1319443/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1319443] Re: xhci usb 3.0 logitech c920 not working
I've already contacted the appropriate mailing-list (Linux USB) with reference to this bugreport and received a response. If there'r any more logfiles I should upload, please let me know. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1319443 Title: xhci usb 3.0 logitech c920 not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1319443/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1319443] Re: xhci usb 3.0 logitech c920 not working
yeah well, that's the problem. I don't think the problem is about a specific source package as xhci is no longer a module but integrated into the kernel ... so I guess it fits the project linux-kernel-headers. that may also mean that the bug should have been reported here: https://bugzilla.kernel.org/, right? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1319443 Title: xhci usb 3.0 logitech c920 not working To manage notifications about this bug go to: https://bugs.launchpad.net/linux-kernel-headers/+bug/1319443/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1319443] Re: xhci usb 3.0 logitech c920 not working
sry if that's not the right category ... ** Package changed: ubuntu = linux-kernel-headers -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1319443 Title: xhci usb 3.0 logitech c920 not working To manage notifications about this bug go to: https://bugs.launchpad.net/linux-kernel-headers/+bug/1319443/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1319443] Re: xhci usb 3.0 logitech c920 not working
** Project changed: linux-kernel-headers = linux ** Project changed: linux = linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1319443 Title: xhci usb 3.0 logitech c920 not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1319443/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1319443] Re: xhci usb 3.0 logitech c920 not working
apport information ** Tags added: apport-collected trusty ** Description changed: Hello, my usb webcam logitech c920 doesn't work when connected to my usb 3.0 host controller (Etron EJ168a). when connected to a usb 2.0 host controller it works perfectly. when i connect my usb 3.0 stick to the same port it's recognized and also works - just not the webcam. disabling usb 3.0 legacy mode (xhci) in my bios doesn't change anything, it's still used instead of ehci. kernel problem? lspci 06:00.0 USB controller: Etron Technology, Inc. EJ168 USB 3.0 Host Controller (rev 01) dmesg | grep usb usb 3-1: Not enough bandwidth for altsetting 3 3:3:3: usb_set_interface failed (-22) dmesg | grep xhci xhci_hcd :06:00.0: ERROR: unexpected command completion code 0x11. Ubuntu 14.04 x64 3.13.0-24-generic Mainboard: Asrock Z68 Pro3 Gen3 Bios: P2.30 (latest) + --- + ApportVersion: 2.14.1-0ubuntu3.1 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC3: truthy 1586 F pulseaudio + /dev/snd/controlC2: truthy 1586 F pulseaudio + /dev/snd/pcmC2D0p: truthy 1586 F...m pulseaudio + /dev/snd/controlC0: truthy 1586 F pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=646b5559-d036-471d-9f6e-29068cf6172b + InstallationDate: Installed on 2012-11-29 (531 days ago) + InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) + MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. + NonfreeKernelModules: wl nvidia + Package: linux (not installed) + ProcFB: + + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=5adf789b-4753-49d0-bae6-91dae8cc3701 ro splash + ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 + RelatedPackageVersions: + linux-restricted-modules-3.13.0-24-generic N/A + linux-backports-modules-3.13.0-24-generic N/A + linux-firmware 1.127.2 + Tags: trusty + Uname: Linux 3.13.0-24-generic x86_64 + UpgradeStatus: Upgraded to trusty on 2014-05-09 (5 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 06/29/2012 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: P2.30 + dmi.board.name: Z68 Pro3 Gen3 + dmi.board.vendor: ASRock + dmi.chassis.asset.tag: To Be Filled By O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: To Be Filled By O.E.M. + dmi.chassis.version: To Be Filled By O.E.M. + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.30:bd06/29/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ68Pro3Gen3:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: + dmi.product.name: To Be Filled By O.E.M. + dmi.product.version: To Be Filled By O.E.M. + dmi.sys.vendor: To Be Filled By O.E.M. ** Attachment added: AlsaInfo.txt https://bugs.launchpad.net/bugs/1319443/+attachment/4112988/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1319443 Title: xhci usb 3.0 logitech c920 not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1319443/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1319443] Re: xhci usb 3.0 logitech c920 not working
** Attachment added: lsusb -v output for the Logitech c920 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1319443/+attachment/4113010/+files/logitch.c920.lsusb.verbose.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1319443 Title: xhci usb 3.0 logitech c920 not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1319443/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1319443] Re: xhci usb 3.0 logitech c920 not working
** Attachment removed: WifiSyslog.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1319443/+attachment/4113003/+files/WifiSyslog.txt ** Attachment added: WifiSyslog.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1319443/+attachment/4113017/+files/WifiSyslog.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1319443 Title: xhci usb 3.0 logitech c920 not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1319443/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1319443] Re: xhci usb 3.0 logitech c920 not working
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.15 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as Confirmed. Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc5-utopic/ ** Changed in: linux (Ubuntu) Importance: Undecided = Medium ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1319443 Title: xhci usb 3.0 logitech c920 not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1319443/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1319443] Re: xhci usb 3.0 logitech c920 not working
** Tags added: xhci -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1319443 Title: xhci usb 3.0 logitech c920 not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1319443/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1319443] Re: xhci usb 3.0 logitech c920 not working
** Tags added: webcam -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1319443 Title: xhci usb 3.0 logitech c920 not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1319443/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1319443] Re: xhci usb 3.0 logitech c920 not working
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode. To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1319443/+editstatus and add the package name in the text box next to the word Package. [This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.] ** Tags added: bot-comment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1319443 Title: xhci usb 3.0 logitech c920 not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1319443/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
