[Bug 1392405] Re: MTP device cannot be mounted after some time

2014-11-13 Thread Dave Morley
** Description changed:

  It's hard to get exact steps for this, but basically the behaviour I'm
  seeing is that if I leave the device disconnected, after a while (10-15
  minutes, when I go to plug it back in, it is not mounted. Then no matter
  how many times I unplug and plug the device it will never be mounted.
  When I reboot it works again - for another 10-15 minutes then it breaks
  again in the same way.
+ 
+ STEPS:
+ 1. Connect the phone via mtp ensure you can see content on both phone and sd 
card
+ 2. Unplug the phone
+ 3. Leave the phone to one side till the screen blanks
+ 4. Now time it for 15 minutes
+ 5. Plug the phone back in.
+ 6. Now try and connect to the device via mtp
+ 
+ You now get an error message from nautilus that you can't connect to
+ mtp.
+ 
  
  ProblemType: Bug
  DistroRelease: Ubuntu RTM 14.09
  Package: libmtpserver1 0.0.4+15.04.20141104~rtm-0ubuntu1
  Uname: Linux 3.4.67 armv7l
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: armhf
  Date: Thu Nov 13 16:52:46 2014
  InstallationDate: Installed on 2014-11-12 (0 days ago)
  InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf 
(20141112-181954)
  SourcePackage: mtp
  UpgradeStatus: No upgrade log present (probably fresh install)

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Title:
  MTP device cannot be mounted after some time

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[Bug 1392405] Re: MTP device cannot be mounted after some time

2014-11-13 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: mtp (Ubuntu)
   Status: New = Confirmed

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Title:
  MTP device cannot be mounted after some time

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[Bug 1392405] Re: MTP device cannot be mounted after some time

2014-11-13 Thread Brendan Donegan
I can't reproduce this on the last promoted image (#151)

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Title:
  MTP device cannot be mounted after some time

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[Bug 1392405] Re: MTP device cannot be mounted after some time

2014-11-13 Thread Brendan Donegan
** Description changed:

  It's hard to get exact steps for this, but basically the behaviour I'm
  seeing is that if I leave the device disconnected, after a while (10-15
  minutes, when I go to plug it back in, it is not mounted. Then no matter
  how many times I unplug and plug the device it will never be mounted.
  When I reboot it works again - for another 10-15 minutes then it breaks
  again in the same way.
  
  STEPS:
  1. Connect the phone via mtp ensure you can see content on both phone and sd 
card
  2. Unplug the phone
  3. Leave the phone to one side till the screen blanks
  4. Now time it for 15 minutes
  5. Plug the phone back in.
  6. Now try and connect to the device via mtp
  
  You now get an error message from nautilus that you can't connect to
- mtp.
- 
+ mtp, and 'ls $XDG_RUNTIME_DIR/gvfs' on the host contains nothing when it
+ should contain the MTP device. Also on the phone 'status mtp-server'
+ shows stopped/waiting. Restarting mtp-server and replugging, or
+ rebooting the device revives things.
  
  ProblemType: Bug
  DistroRelease: Ubuntu RTM 14.09
  Package: libmtpserver1 0.0.4+15.04.20141104~rtm-0ubuntu1
  Uname: Linux 3.4.67 armv7l
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: armhf
  Date: Thu Nov 13 16:52:46 2014
  InstallationDate: Installed on 2014-11-12 (0 days ago)
  InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf 
(20141112-181954)
  SourcePackage: mtp
  UpgradeStatus: No upgrade log present (probably fresh install)

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Title:
  MTP device cannot be mounted after some time

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[Bug 1392405] Re: MTP device cannot be mounted after some time

2014-11-13 Thread Launchpad Bug Tracker
** Branch linked: lp:~mathieu-tl/mtp/lp1392405

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Title:
  MTP device cannot be mounted after some time

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[Bug 1392405] Re: MTP device cannot be mounted after some time

2014-11-13 Thread Pat McGowan
** Tags added: rtm14 touch-2014-11-13

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Title:
  MTP device cannot be mounted after some time

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[Bug 1392405] Re: MTP device cannot be mounted after some time

2014-11-13 Thread Selene Scriven
I verified this just now using gmtp instead of the default Ubuntu mtp
tools.  Gmtp can't see the device either, after it has been unplugged
and idle for 15 minutes, and it doesn't get hung up on gvfs issues so
it's usually much more reliable.

After a reboot, /usr/bin/mtp-server is normally running, but after being
unplugged and idle for 15 minutes it wasn't running any more.  I saw
only the kernel's [f_mtp] process still going, which isn't sufficient to
make mtp function.

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  MTP device cannot be mounted after some time

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[Bug 1392405] Re: MTP device cannot be mounted after some time

2014-11-13 Thread Launchpad Bug Tracker
** Branch linked: lp:~ps-jenkins/mtp/ubuntu-vivid-proposed

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  MTP device cannot be mounted after some time

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[Bug 1392405] Re: MTP device cannot be mounted after some time

2014-11-13 Thread Launchpad Bug Tracker
This bug was fixed in the package mtp - 0.0.4+15.04.20141113-0ubuntu1

---
mtp (0.0.4+15.04.20141113-0ubuntu1) vivid; urgency=medium

  [ Mathieu Trudel-Lapierre ]
  * Remove the limit on respawns on mtp-server to workaround the fact that on
unplug/plug, the USB device gets quickly reset a few times and that makes
mtp fail reads and exit, which triggers a restart of the job. (LP: #1392405)
 -- Ubuntu daily release ps-jenk...@lists.canonical.com   Thu, 13 Nov 2014 
19:37:51 +

** Changed in: mtp (Ubuntu)
   Status: Confirmed = Fix Released

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  MTP device cannot be mounted after some time

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[Bug 1392405] Re: MTP device cannot be mounted after some time

2014-11-13 Thread Pat McGowan
the fix works, the only side effect is a number of restart attempts and
failures and the associated logging , as the system wakes up every 5
mins due to push client

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  MTP device cannot be mounted after some time

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