[Bug 1527740] Re: Touchpad intermittently stops working
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1527740 Title: Touchpad intermittently stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1527740/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1527740] Re: Touchpad intermittently stops working
D Fine, at your earliest convenience, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue. If testing on your main install would be inconvenient, one may: 1) Install Ubuntu to a different partition and then test this there. 2) Backup, or clone the primary install. If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description: kernel-fixed-upstream kernel-fixed-upstream-X.Y-rcZ Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists. If the mainline kernel does not fix the issue, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-X.Y-rcZ Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream. Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1527740 Title: Touchpad intermittently stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1527740/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1527740] Re: Touchpad intermittently stops working
OK moving back to confirmed Have had the new BIOS running for a week and have seen the issue recur several times. Current workaround is to boot up, and then open [ System Properties --> Mouse and Touchpad ] mouse properties, where i will only see General (and not Touchpad). I then close the lid and walk away for several minutes. It seems that lately this works after 1-5 tries, but I suspect its really luck of the draw. In every case, after one suspend or laptop-lid-close, the Touchpad category will show up, but will not necessarily mean that the touchpad works. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1527740 Title: Touchpad intermittently stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1527740/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1527740] Re: Touchpad intermittently stops working
** Tags removed: bios-outdated-2.72 ** Tags added: latest-bios-2.72 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1527740 Title: Touchpad intermittently stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1527740/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1527740] Re: Touchpad intermittently stops working
Hi Updated BIOS per Christopher's request: $ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date G6ETB2WW (2.72 ) 10/08/2015 Issue is still reproducible. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1527740 Title: Touchpad intermittently stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1527740/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1527740] Re: Touchpad intermittently stops working
im going to change the status to incomplete pending one more replication I had restarted the machine during the BIOS flash as per the utils request, and then ubuntu 14.04 came back up there was no mouse. I did my little dance of closing the lid and waiting for a while, which was not working for about 3 hrs straight yesterday, and it immediately started to work after first try I want to see this issue happen at lest once again on a completely fresh boot before marking it confirmed again in order to not waste anyone's time. Thanks for everyone's help so far! Cheers _d ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1527740 Title: Touchpad intermittently stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1527740/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1527740] Re: Touchpad intermittently stops working
D Fine, as per http://support.lenovo.com/us/en/products/Laptops-and- netbooks/ThinkPad-X-Series-laptops/ThinkPad-X1-Carbon-Type-34xx? an update to your computer's buggy and outdated BIOS is available (2.72). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. Also, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-2.72 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1527740 Title: Touchpad intermittently stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1527740/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1527740] Re: Touchpad intermittently stops working
Hi Joseph, My battery ran down. When i plugged booted up everything was working, so it's really intermittent, and the steps to resolve seem to always involve always a reboot (after sometimes several times trying to disable the trackpoint in BIOS, boot in and then enable trackpoint in BIOS and boot in ... but this does not always work), or a suspend. Several kernel versions have had this problem, and so I was sort of starting to wonder if there was some kind of a patch war going on behind the scenes, breaking it then fixing it. It might just be my hardware too, unless we see this from other users. I did initially need to get this trackpad replaced a year ago, and so it might be degrading? As i mentioned, it has also a touchscreen. Idk if this can cause bus conficts. One interesting thing is that when i disable the trackpoint in bios, i can often get the pad itself to show up again and wok, but the buttons won't work. So we've got the touchpad, the trackpad and a trackpoint possibly conflicting? i'd be hesitent to check the upstream kernel for sec reasons, since i work on this laptop, but i can certainly tell you if i see the problem once it gets pushed out. I'll just note that uname -a is currently: Linux x1 3.13.0-74-generic #118-Ubuntu SMP Thu Dec 17 22:52:10 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux and if i see a problem on a later version let you know? thanks for your reply! _d On Fri, Dec 18, 2015 at 3:40 PM, Joseph Salisbury < joseph.salisb...@canonical.com> wrote: > Did this issue start happening after an update/upgrade? Was there a > prior kernel version where you were not having this particular problem? > > Would it be possible for you to test the latest upstream kernel? Refer > to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest > v4.4 kernel[0]. > > If this bug is fixed in the mainline kernel, please add the following > tag 'kernel-fixed-upstream'. > > If the mainline kernel does not fix this bug, please add the tag: > 'kernel-bug-exists-upstream'. > > Once testing of the upstream kernel is complete, please mark this bug as > "Confirmed". > > > Thanks in advance. > > [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc5-wily > > ** Changed in: linux (Ubuntu) >Importance: Undecided => Medium > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1527740 > > Title: > Touchpad intermittently stops working > > Status in linux package in Ubuntu: > Confirmed > > Bug description: > Touchpad intermittently stops working on lenovo carbon x1 (gen1) > > If I close the lid, or sometimes disable and then re-enable touchpad > in BIOS, it may sometimes come back. Sometimes running the software > updater seems to fix or break it, but this may be incidental > > also perhaps incidental, im using virtualbox alot, and thats really > the only thing new in my workflow. > > when it doesn't work, xinput list sometimes does not show the device. > Once it shows, i can see properties in system settings -> mouse and > touchpad', but that doesn't necessarily mean the touchpad is going to > come alive. > > If it does start to work, it often works across several reboots. > > i've attached some additional files in a tarball: > -- beforeaAndAfterLidClose -- this was a run of cat > /proc/bus/input/devices before and after closing lid ... note that after > closing and reopening, the TouchPad shows up. > -- dmesg > -- devices: a full '/cat/proc/bus/devices', obtained after the > touchpad reappeared, which will show the vendor information > -- Xorg.0.log > > define@x1:~/Desktop/touchPad$ lsb_release -rd > Description: Ubuntu 14.04.3 LTS > Release: 14.04 > > ProblemType: Bug > DistroRelease: Ubuntu 14.04 > Package: linux-image-3.13.0-74-generic 3.13.0-74.118 > ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30 > Uname: Linux 3.13.0-74-generic x86_64 > ApportVersion: 2.14.1-0ubuntu3.19 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: define 2741 F pulseaudio > CurrentDesktop: Unity > Date: Fri Dec 18 14:32:53 2015 > HibernationDevice: RESUME=UUID=298e288a-808a-477a-b4b6-3905d0819c47 > InstallationDate: Installed on 2014-10-12 (432 days ago) > InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 > (20140722.2) > MachineType: LENOVO 34606V9 > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-74-generic > root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 > RelatedPackageVersions: >linux-restricted-modules-3.13.0-74-generic N/A >linux-backports-modules-3.13.0-74-generic N/A >linux-firmware 1.127.19 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 04/29/2013 > dmi.bios.vendor: LENOVO >
[Bug 1527740] Re: Touchpad intermittently stops working
I should also note that this Lenovo carbonx1 generation 1 has a touchscreen (have seen that if there's on same bus there can be.problems) ... It has no bios option to disable touchscreen nor is there any kind of function key to disable touchpad -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1527740 Title: Touchpad intermittently stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1527740/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1527740] Re: Touchpad intermittently stops working
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.4 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc5-wily ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1527740 Title: Touchpad intermittently stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1527740/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
