[Bug 1539446] Re: Today scope hangs-on after OTA9 update
** Changed in: unity8 (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
** Changed in: today-scope Status: New => Won't Fix -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
** Changed in: canonical-devices-system-image Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
** Branch linked: lp:~stolowski/unity-scopes-shell/model-update-crashfix ** Changed in: unity-scopes-shell (Ubuntu) Status: New => Fix Released ** Changed in: canonical-devices-system-image Status: Confirmed => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
Summary: we don't know for sure whether the unity shell crash due to duplicated results from child scopes is the cause but it seems like the most likely one at this point. I have not seen this bug in released code myself. On ubuntu-phone list, a user reports [1] that unfavoriting the Messages scope (whose current released version is 1.6 although I do not know for sure what version the user has) fixes the Today scope issue. However, I am using Messages scope 1.6 and I do not see the issue. If it is the duplicate result issue, then it may have nothing to do with Messages, that is, unfavoriting the Messages scope could have coincided with some other scope not producing dup results. [1] https://lists.launchpad.net/ubuntu-phone/msg18458.html -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
Hi Kyle, the fix I made with https://bugs.launchpad.net/+branch/~stolowski/unity-scopes-shell/model- update-crashfix is currently in silo 80 waiting for QA testing. It has been confirmed to fix crashes with two other scopes (which were producing duplicated results). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
** Also affects: unity-scopes-shell (Ubuntu) Importance: Undecided Status: New ** Changed in: canonical-devices-system-image Importance: Undecided => High ** Changed in: canonical-devices-system-image Status: New => Confirmed ** Changed in: canonical-devices-system-image Milestone: None => ww08-2016 ** Changed in: canonical-devices-system-image Assignee: (unassigned) => Alejandro J. Cura (alecu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
Hi Pawel, It is possible. As far as I know, no steps are taken to systematically prevent redundant result pushing either in agg scopes or child scopes. (Although it probably is not common.) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
I've found a case where dash is guaranteed to crash if scope pushes at least 2 results with same content (uri, icon, title... all attributes are the same). I'm working on a fix for such case in lp:~stolowski/unity-scopes-shell/model-update-crashfix. Is it possible Today scope does that? Note, this doesn't have to be scope's fault, may be a backend/web service giving duplicated results sometimes. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1539446] Re: Today scope hangs-on after OTA9 update
You are right, sorry for misuse of the launchpad bug reporting. About adding new scopes/load I already started Yesterday, adding messages & calls ones. the Today-to-Apps screen sliding bacomes immediantly more dificulty for the device, with istantaneous brake-release on the sliding action between windows/scopes. but no unreversible locks or freezing, up to now. I will keep you in touch. BR D Il 15.02.2016 10:21 Albert Astals Cid ha scritto: > I agree the "today to Telegram bug" is a different thing, so you should > not have mentioned it here, otherwise you are just making it harder to > fix the original bug you reported, mixing things that don't have > anything to do with eachother is the perfect recipe to not getting > anything fixed. > > So please let's go back to "Today scope bug" itself only in this > launchpad bug. > > You say you can not reproduce it anymore if you only have the Today > scope as a favorite scope, is that right? > > If so, can you add scopes one by one and see when you start reproducing > it again? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1539446 [1] > > Title: > Today scope hangs-on after OTA9 update > > Status in Canonical System Image: > New > Status in Today Scope: > New > Status in unity8 package in Ubuntu: > New > > Bug description: > really often from Yesterday night (OTA9 updated at 11 p.m.) the Today > scope freeze the screen and no other actiion is possibile to achieve. > the system restart itself after 20-30 seconds . > > it happens especially recalling the Today scope by sweeping from Rhs to Lhs to view the full open scopes on the screeen. > when you touch the Today scope to acces it (or, as well, if you touch the Ubuntu logo icon in the Unity view) the scope open full screen and the device freeze. > > no more possibility to acces vertical "courtains" menu > (notifications, blutooth, netwoorks a.s.o.) neither any of the other > icons. > > If you send a call to the device SIM number, you can ear (frpm the > sender device speaker) the usual network ringigng tone, but nothing > happens on the Ubuntu phone . After the self reboot, the lost call is > correctly notified on the notification menu. > > device BQ E5 - Ubuntu 15.04 OTA9 (28/01/2016) - > > available for testing and further info supply > > Regards and thanks > > EDIT 13feb2016 : removed Device s/n > > To manage notifications about this bug go to: > https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions [2] -- Saluti Danilo Montevecchi 349-3767797 Connetti gratis il mondo con la nuova indoona: hai la chat, le chiamate, le video chiamate e persino le chiamate di gruppo. E chiami gratis anche i numeri fissi e mobili nel mondo! Scarica subito l’app Vai su https://www.indoona.com/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
I agree the "today to Telegram bug" is a different thing, so you should not have mentioned it here, otherwise you are just making it harder to fix the original bug you reported, mixing things that don't have anything to do with eachother is the perfect recipe to not getting anything fixed. So please let's go back to "Today scope bug" itself only in this launchpad bug. You say you can not reproduce it anymore if you only have the Today scope as a favorite scope, is that right? If so, can you add scopes one by one and see when you start reproducing it again? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
** Description changed: really often from Yesterday night (OTA9 updated at 11 p.m.) the Today scope freeze the screen and no other actiion is possibile to achieve. the system restart itself after 20-30 seconds . - it happens especially recalling the Today scope by sweeping from Rhs to Lhs to view the full open scopes on the screeen. + it happens especially recalling the Today scope by sweeping from Rhs to Lhs to view the full open scopes on the screeen. when you touch the Today scope to acces it (or, as well, if you touch the Ubuntu logo icon in the Unity view) the scope open full screen and the device freeze. no more possibility to acces vertical "courtains" menu (notifications, blutooth, netwoorks a.s.o.) neither any of the other icons. If you send a call to the device SIM number, you can ear (frpm the sender device speaker) the usual network ringigng tone, but nothing happens on the Ubuntu phone . After the self reboot, the lost call is correctly notified on the notification menu. - device BQ E5 - Ubuntu 15.04 OTA9 (28/01/2016) - UA001808 + device BQ E5 - Ubuntu 15.04 OTA9 (28/01/2016) - available for testing and further info supply Regards and thanks + + EDIT 13feb2016 : removed Device s/n -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1539446] Re: Today scope hangs-on after OTA9 update
Additional comment: - in the "Today scope bug" is the only "Scopes" app that is self restarting after a while. but: - in the noticed "today to Telegram bug" is the full system that is restarting (ubuntu letters and rounding dots) Regards D Il 12.02.2016 21:44 Kyle Nitzsche ha scritto: > Hi Danilo, thanks for the persistence and the logs and etc! > > So, several times this failure has occurred when tapping on a Unity > icon: > > * comment 18: > "- swipe left to right. To access unity > A tap on telegram icon to open it." > > * initial description: > "as well, if you touch the Ubuntu logo icon in the Unity view" > > I am thinking this means it is not related to the today scope. > > I will email some Unity engineers and bring this to their attention. > > NOTE: there is a telegram crash file (among others). > > Thanks! > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1539446 [1] > > Title: > Today scope hangs-on after OTA9 update > > Status in Today Scope: > New > Status in unity8 package in Ubuntu: > New > > Bug description: > really often from Yesterday night (OTA9 updated at 11 p.m.) the Today > scope freeze the screen and no other actiion is possibile to achieve. > the system restart itself after 20-30 seconds . > > it happens especially recalling the Today scope by sweeping from Rhs to Lhs to view the full open scopes on the screeen. > when you touch the Today scope to acces it (or, as well, if you touch the Ubuntu logo icon in the Unity view) the scope open full screen and the device freeze. > > no more possibility to acces vertical "courtains" menu > (notifications, blutooth, netwoorks a.s.o.) neither any of the other > icons. > > If you send a call to the device SIM number, you can ear (frpm the > sender device speaker) the usual network ringigng tone, but nothing > happens on the Ubuntu phone . After the self reboot, the lost call is > correctly notified on the notification menu. > > device BQ E5 - Ubuntu 15.04 OTA9 (28/01/2016) - UA001808 > > available for testing and further info supply > > Regards and thanks > > To manage notifications about this bug go to: > https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions [2] -- Saluti Danilo Montevecchi 349-3767797 Connetti gratis il mondo con la nuova indoona: hai la chat, le chiamate, le video chiamate e persino le chiamate di gruppo. E chiami gratis anche i numeri fissi e mobili nel mondo! Scarica subito l’app Vai su https://www.indoona.com/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1539446] Re: Today scope hangs-on after OTA9 update
Hi Kyle. I'm not totally agree with your deductions. as I sad, it is the only "bad & strange event" of the last days. but: the "Today scope bug" (let me call it so, don't be scared about) happens **recalling the Today scope** (by Unity Ubuntu logo, or the floating Today window (if the all open app view is active) as well, and in both this events, the screen remain with the today scope visualized (showed) and no other activity is possible on the device. the last noticed "bug" shows a totally white screen, coming, it seems, form a "transition limbo" (a software environment, not the dance :-) ) from the Today scope (that was on the screen before) and the Telegram one (that is trying to come, but it hangs-on in a unknown way.) they are two different behaviours. Perhaps my emotional involving in being part of a developing project brought me to notice you also a mosquito landing on the screen. thinking it could be useful to solve the issue. Please apologize me. Let me know your comments about. Sorry once again. Danilo Il 12.02.2016 21:44 Kyle Nitzsche ha scritto: > Hi Danilo, thanks for the persistence and the logs and etc! > > So, several times this failure has occurred when tapping on a Unity > icon: > > * comment 18: > "- swipe left to right. To access unity > A tap on telegram icon to open it." > > * initial description: > "as well, if you touch the Ubuntu logo icon in the Unity view" > > I am thinking this means it is not related to the today scope. > > I will email some Unity engineers and bring this to their attention. > > NOTE: there is a telegram crash file (among others). > > Thanks! > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1539446 [1] > > Title: > Today scope hangs-on after OTA9 update > > Status in Today Scope: > New > Status in unity8 package in Ubuntu: > New > > Bug description: > really often from Yesterday night (OTA9 updated at 11 p.m.) the Today > scope freeze the screen and no other actiion is possibile to achieve. > the system restart itself after 20-30 seconds . > > it happens especially recalling the Today scope by sweeping from Rhs to Lhs to view the full open scopes on the screeen. > when you touch the Today scope to acces it (or, as well, if you touch the Ubuntu logo icon in the Unity view) the scope open full screen and the device freeze. > > no more possibility to acces vertical "courtains" menu > (notifications, blutooth, netwoorks a.s.o.) neither any of the other > icons. > > If you send a call to the device SIM number, you can ear (frpm the > sender device speaker) the usual network ringigng tone, but nothing > happens on the Ubuntu phone . After the self reboot, the lost call is > correctly notified on the notification menu. > > device BQ E5 - Ubuntu 15.04 OTA9 (28/01/2016) - UA001808 > > available for testing and further info supply > > Regards and thanks > > To manage notifications about this bug go to: > https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions [2] -- Saluti Danilo Montevecchi 349-3767797 Connetti gratis il mondo con la nuova indoona: hai la chat, le chiamate, le video chiamate e persino le chiamate di gruppo. E chiami gratis anche i numeri fissi e mobili nel mondo! Scarica subito l’app Vai su https://www.indoona.com/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
** Also affects: canonical-devices-system-image Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
Hi Danilo, thanks for the persistence and the logs and etc! So, several times this failure has occurred when tapping on a Unity icon: * comment 18: "- swipe left to right. To access unity A tap on telegram icon to open it." * initial description: "as well, if you touch the Ubuntu logo icon in the Unity view" I am thinking this means it is not related to the today scope. I will email some Unity engineers and bring this to their attention. NOTE: there is a telegram crash file (among others). Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
** Attachment added: "scope-registry.log" https://bugs.launchpad.net/bugs/1539446/+attachment/4570344/+files/scope-registry.log ** Attachment added: "scope-registry.log.1.gz" https://bugs.launchpad.net/bugs/1539446/+attachment/4570345/+files/scope-registry.log.1.gz ** Attachment added: "scope-registry.log.2.gz" https://bugs.launchpad.net/bugs/1539446/+attachment/4570346/+files/scope-registry.log.2.gz ** Attachment added: "scope-registry.log.3.gz" https://bugs.launchpad.net/bugs/1539446/+attachment/4570347/+files/scope-registry.log.3.gz ** Attachment added: "scope-registry.log.4.gz" https://bugs.launchpad.net/bugs/1539446/+attachment/4570348/+files/scope-registry.log.4.gz ** Attachment added: "scope-registry.log.5.gz" https://bugs.launchpad.net/bugs/1539446/+attachment/4570349/+files/scope-registry.log.5.gz ** Attachment added: "scope-registry.log.6.gz" https://bugs.launchpad.net/bugs/1539446/+attachment/4570350/+files/scope-registry.log.6.gz ** Attachment added: "scope-registry.log.7.gz" https://bugs.launchpad.net/bugs/1539446/+attachment/4570351/+files/scope-registry.log.7.gz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
Danilo, yes. And the order probably does not matter! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
HI Danilo, Awesome! But, if there is a problem, if the freeze happens again, it would be great if you can provide the scope-registry.log file. Also, If you can associate a particular scope (or app) with the freeze, that would be helpful. For example, you could try bringing back the scopes you removed one-by-one and then seeing if there are freezes. If so, please comment this bug. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
HI Danilo, Thanks for your responses! Can you please get the following file right after the "freeze" and attach it to this bug: /home/phablet/.cache/upstart/scope-registry.log Cheers -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1539446] Re: Today scope hangs-on after OTA9 update
Hi Kyle, Yes, the phone is still freezing and restarts really often ( about 3-5 times per day) it happens especially when you awake it from stby: 1- swipe the main screen, 2- tap the unlock code (4 figures mode) 3- the Today screen opens, (see below) 3alternative- sometimes else it freeezes/crashes in this alternative way: 4- Today screen opens regularly, but e.g. I want to reach the app scope (or another alternative scope instead of wait the full today's update end, so I swipe Rhs to Lhs, the screens slides really slowly and/or it doesn't move fluently smooth. It freezes, and in a short while (20secs) the Scope App restarts or the full Ubuntu boot loading screens appear. freezing at point 3: sometimes it freezes in this status White screen. only the small "bubbles" on the top screen showing which scope are you on, are showed on display. the remainin screen is White. the red bar is bouncing left-right on the screen feet). here too It freezes, and in a short while (20secs) the Scope App restarts or the full Ubuntu boot loading screens appear. Hoping to being usefull. I will try to test removing all favourite scopes and I will come back with updates Ciao D Il 09.02.2016 21:17 Kyle Nitzsche ha scritto: > Danilo, are you still seeing the freezing and restarting? What happens > if you unfavorite all your scopes: does the freeze happen if you tap the > Ubuntu logo? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1539446 [1] > > Title: > Today scope hangs-on after OTA9 update > > Status in Today Scope: > New > Status in unity8 package in Ubuntu: > New > > Bug description: > really often from Yesterday night (OTA9 updated at 11 p.m.) the Today > scope freeze the screen and no other actiion is possibile to achieve. > the system restart itself after 20-30 seconds . > > it happens especially recalling the Today scope by sweeping from Rhs to Lhs to view the full open scopes on the screeen. > when you touch the Today scope to acces it (or, as well, if you touch the Ubuntu logo icon in the Unity view) the scope open full screen and the device freeze. > > no more possibility to acces vertical "courtains" menu > (notifications, blutooth, netwoorks a.s.o.) neither any of the other > icons. > > If you send a call to the device SIM number, you can ear (frpm the > sender device speaker) the usual network ringigng tone, but nothing > happens on the Ubuntu phone . After the self reboot, the lost call is > correctly notified on the notification menu. > > device BQ E5 - Ubuntu 15.04 OTA9 (28/01/2016) - UA001808 > > available for testing and further info supply > > Regards and thanks > > To manage notifications about this bug go to: > https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions [2] -- Saluti Danilo Montevecchi 349-3767797 Connetti gratis il mondo con la nuova indoona: hai la chat, le chiamate, le video chiamate e persino le chiamate di gruppo. E chiami gratis anche i numeri fissi e mobili nel mondo! Scarica subito l’app Vai su https://www.indoona.com/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
Danilo, are you still seeing the freezing and restarting? What happens if you unfavorite all your scopes: does the freeze happen if you tap the Ubuntu logo? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
It seems likely that the unity8 and unity8-dash crashes may be the cause here. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
So I continue to propose that this is not due to the Today scope. There are three exceptions in the scope-registry log files, here are some comments on them. == 1) scope-registrylog.3 has: Location object not found: "unity::scopes::NotFoundException: SearchMetadata::location() (name = location)" This is the normal log result by Day Scope when location data is disabled. The exception is caught, and the scope responds appropriately. This log message should be modified to indicate the exception is handled and it is a normal condition. == 2&3) scope-registrylog.1 has: unity::ResourceException: /build/buildd/net-cpp-1.2.0+15.04.20150415.2/src/core/net/http/impl/curl/request.h@220 - operator(): Timeout was reached query complete, status: error ReplyObject::push(VariantMap): unity::InvalidArgumentException: CategorisedResult::set_category(): Category must not be null 522 [2016-01-29 00:01:19.303367] ERROR: unity-scope-nearby: ReplyObject::push(): ReplyObject::push(VariantMap): unity::InvalidArgumentException: CategorisedResult::set_category(): Category must not be nul This one is a concern since a result must have a non-null category. But this in the nearby-scope (or quite possibly one of the child scopes that give it data), not the today scope. It appears to immediately follow a network error. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
Hi Danlio, Could you please attached the "myclicks" file produced by this command: click list > myclicks -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
** Attachment added: "_usr_bin_system-settings.32011.crash" https://bugs.launchpad.net/bugs/1539446/+attachment/4559491/+files/_usr_bin_system-settings.32011.crash ** Attachment added: "_usr_bin_unity8-dash.32011.crash" https://bugs.launchpad.net/bugs/1539446/+attachment/4559492/+files/_usr_bin_unity8-dash.32011.crash ** Attachment added: "_usr_bin_unity8.32011.crash" https://bugs.launchpad.net/bugs/1539446/+attachment/4559493/+files/_usr_bin_unity8.32011.crash ** Attachment added: "_usr_bin_webbrowser-app.32011.crash" https://bugs.launchpad.net/bugs/1539446/+attachment/4559494/+files/_usr_bin_webbrowser-app.32011.crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1539446] Re: Today scope hangs-on after OTA9 update
Hi Danilo - sorry you are having this problem and thanks for reporting it! If you can get the following files and attach them to the bug, this will help debug this issue: * /home/phablet/.cache/upstart/scope-registry.log * Any .crash files in /var/crash/ Because this occurs when swiping from one scope to another, I wonder whether this is a Unity8 problem, so I had added that to this bug. I have not been able to reproduce this on a BQ 4.5. My today scope is: com.canonical.scopes.dashboard 4.1.0 ** Also affects: unity8 (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1539446 Title: Today scope hangs-on after OTA9 update To manage notifications about this bug go to: https://bugs.launchpad.net/today-scope/+bug/1539446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs