[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
Seldon (enrico-pascucci), it will help immensely if you use the computer the problem is reproducible with, and file a new report with Ubuntu by using the default Ubuntu kernel via a terminal: ubuntu-bug linux Please feel free to subscribe me to it. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
Some more info. I tried the kernel 4.14.8 and nothing has changed. By using wavemon i saw an instability of the signal. this occours when I download big files, otherwise when the interface is in idle (low data rate or nothign) the signal is stable. I'm not experiencing issues when the interface is used for uploading files. I made a screencast that shows the signal instability that occours as i download the ubuntu iso: https://youtu.be/FLCT8T2ogbY The download starts at the 5th second and the signal instability continues until the download fails. I made many attempts, with different routers and it's always the same. I hope this could help. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
I'm experiencing the same issue with Xubuntu 17.10 on my Lenovo ideapad320 (dmesg output attached) The card works quite well with a low load (chat or web navigation) but when I "stress" the connection downloading a bigger amount of data (performing a system update with apt, for example) the connection speed rapidly drops to 0. Sometimes I only need to stop the process which is downloading the files to restore the minimal functionality. Sometimes I need to disable and re-enable the wi-fi interface, but often the wi-fi controller freeze and i need to restart the system. I made an attempt installing the kernel 4.15 rc4 from the mainline but this made the things worse. Many times, with this kernel, the connection freezes are followed by the unrecoverable freeze of the entire system. I don't know if it could sound weird, but i experienced this issue many times and i would not write it if I was not sure. ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+attachment/5025292/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
This bug should close because the configuration has been disassembled,
we can hardly expect hotellina to change the wireless card back to what
it was just so that the bug can be solved. ;-)
However, several of the problems in this bug were fixed by upstream
patches, in particular b8b8b16352cd ("rtlwifi: rtl8821ae: Fix connection
lost problem") merged for 4.14-rc4.
I now have rtl8821ae working well. It was terrible for a while. What I
did was
(a) test several ubuntu kernels to find which ones were affected,
(b) using git bisect, tested several custom kernels, and proved my
problem began with a single commit 40b368af4b75 ("rtlwifi: Fix alignment
issues"),
(c) worked with upstream to determine a likely cause; the commit wasn't
widely tested,
(d) proved through testing that the BIOS can have an effect; because the
rtl8821ae driver does not reset the card, but inherits the card in
whatever state the BIOS left it. This can randomise problem reports.
(e) proved that a power down and reboot can have a different effect to a
warm reboot; some of the wireless card device registers are unchanged on
warm reboot. This can randomise problem reports.
Hope that helps.
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Title:
10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
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[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
My problems ended when I changed the wireless internal card to Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01). I bought it from Ebay. It was a kind of nightmare to open my laptop but after it paid off. I don't have disconnections anymore and my ftp sessions work like a charm. RTL8821AE will never work with Linux. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
Running 4.4.0-64 in 16.04. This is definitely a flaky wireless driver. If I turn it off, and back on I cannot browse any ssids. If I suspend and resume, I cannot browse any ssids. I have recently added the options to the /etc/modprobe.d/rtl8821ae.conf file "options rtl8821ae ips=0 fwlps=0" It is improved, but can sometimes resume and not see any ssids. I am using 5ghz. ~$ iwconfig wlp2s0IEEE 802.11abgn ESSID:"spg3" Mode:Managed Frequency:5.26 GHz Access Point: 10:0D:7F:52:8A:72 Bit Rate=15 Mb/s Tx-Power=30 dBm Retry short limit:7 RTS thr=2347 B Fragment thr:off Power Management:off Link Quality=59/70 Signal level=-51 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:0 Invalid misc:66 Missed beacon:0 Considering buying a better supported wifi a-c/bluetooth card. Maybe an intel card? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
** Tags removed: kernel-bug-exists-upstream kernel-bug-exists-upstream-4.10-rc2 ** Tags added: kernel-bug-exists-upstream-4.10-rc3 needs-upstream-testing ** Description changed: My laptop is an ASUS X555L and I have a wireless card RTL8821AE. When WiFi connected via 802.11b to my Vodafone router: Product type HG658c Hardware version HG658BZV VER.A Software version V100R001C172B227 after a few minutes it hangs and doesn't let me surf internet although it shows connected. With Windows 10 on the same laptop the WiFi works seamlessly. I tried the following but it didn't improve the situation: + Disabling power management: - iwconfig + iwconfig wlp3s0 IEEE 802.11 ESSID:"internet" - Mode:Managed Frequency:2.437 GHz Access Point: 20:08:ED:7A:18:A4 - Bit Rate=11 Mb/s Tx-Power=20 dBm - Retry short limit:7 RTS thr=2347 B Fragment thr:off - Power Management:off - Link Quality=66/70 Signal level=-44 dBm - Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 - Tx excessive retries:0 Invalid misc:17 Missed beacon:0 + Mode:Managed Frequency:2.437 GHz Access Point: 20:08:ED:7A:18:A4 + Bit Rate=11 Mb/s Tx-Power=20 dBm + Retry short limit:7 RTS thr=2347 B Fragment thr:off + Power Management:off + Link Quality=66/70 Signal level=-44 dBm + Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 + Tx excessive retries:0 Invalid misc:17 Missed beacon:0 - + Changing WiFi to 802.11g or 802.11n. + + Changing WiFi to 802.11g or 802.11n. 802.11b is more stable but still has issues. + Changing encryption type from WPA-PSK to none. + Bringing the laptop in the same room as the AP with no obstructions in between. --- ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: john 1630 F pulseaudio /dev/snd/controlC0: john 1630 F pulseaudio DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=30b021e6-b5af-4de8-af81-71108e2d8381 InstallationDate: Installed on 2016-12-28 (0 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: ASUSTeK COMPUTER INC. X555LAB Package: linux (not installed) ProcEnviron: LANGUAGE=en_IE:en TERM=xterm PATH=(custom, no user) LANG=en_IE.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic root=UUID=aa44a294-fde3-45eb-b84f-98b998f29eef ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.4.0-57-generic N/A linux-backports-modules-4.4.0-57-generic N/A linux-firmware1.157.6 Tags: xenial Uname: Linux 4.4.0-57-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/04/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X555LAB.503 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X555LAB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555LAB.503:bd08/04/2015:svnASUSTeKCOMPUTERINC.:pnX555LAB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555LAB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X555LAB dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
After trying all the g/b/n modes I have to say that the most stable is the b. I have problems only if I perform an upload (in each of the three modes b/g/n) as the connection still freezes with kernel rc2 and latest kernel rc3. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
I wrote the response for the 13a just in a later post. post. 1)I managed to find out the Radio frqquency I am using, it is 2.4 and there is no way of changing it 2)Also, disabling power management doesn't fix the problem. ---end post hotellina: >" 13a. Does disabling the firmware power management change anything? This may >be done via a terminal: sudo nano /etc/modprobe.d/rtl8821ae.conf options >rtl8821ae ips=0 fwlps=0" Are you noting you tested this after restarting and no change?No difference after having disabled poer management executing the one above. Also, to keep this relevant to upstream, one would want to periodically check for, and test the latest mainline kernel (now 4.10-rc3) as it is released. Could you please advise?*I tried rc3 as other kernel and does not fix the problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
hotellina: >" 13a. Does disabling the firmware power management change anything? This may >be done via a terminal: sudo nano /etc/modprobe.d/rtl8821ae.conf options >rtl8821ae ips=0 fwlps=0" Are you noting you tested this after restarting and no change? Also, to keep this relevant to upstream, one would want to periodically check for, and test the latest mainline kernel (now 4.10-rc3) as it is released. Could you please advise? ** Description changed: - My laptop is an ASUS X555L and I have a wireless card RTL8821AE. When WiFi connected to my Vodafone router: + My laptop is an ASUS X555L and I have a wireless card RTL8821AE. When WiFi connected via 802.11b to my Vodafone router: Product type HG658c Hardware version HG658BZV VER.A Software version V100R001C172B227 after a few minutes it hangs and doesn't let me surf internet although - it shows connected. Windows 10 works seamlessly. + it shows connected. With Windows 10 on the same laptop the WiFi works + seamlessly. + + I tried the following but it didn't improve the situation: + + Disabling power management: + iwconfig + wlp3s0 IEEE 802.11 ESSID:"internet" + Mode:Managed Frequency:2.437 GHz Access Point: 20:08:ED:7A:18:A4 + Bit Rate=11 Mb/s Tx-Power=20 dBm + Retry short limit:7 RTS thr=2347 B Fragment thr:off + Power Management:off + Link Quality=66/70 Signal level=-44 dBm + Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 + Tx excessive retries:0 Invalid misc:17 Missed beacon:0 + + + Changing WiFi to 802.11g or 802.11n. + + Changing encryption type from WPA-PSK to none. + + Bringing the laptop in the same room as the AP with no obstructions in between. --- ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: john 1630 F pulseaudio /dev/snd/controlC0: john 1630 F pulseaudio DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=30b021e6-b5af-4de8-af81-71108e2d8381 InstallationDate: Installed on 2016-12-28 (0 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: ASUSTeK COMPUTER INC. X555LAB Package: linux (not installed) ProcEnviron: LANGUAGE=en_IE:en TERM=xterm PATH=(custom, no user) LANG=en_IE.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic root=UUID=aa44a294-fde3-45eb-b84f-98b998f29eef ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.4.0-57-generic N/A linux-backports-modules-4.4.0-57-generic N/A linux-firmware1.157.6 Tags: xenial Uname: Linux 4.4.0-57-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/04/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X555LAB.503 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X555LAB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555LAB.503:bd08/04/2015:svnASUSTeKCOMPUTERINC.:pnX555LAB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555LAB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X555LAB dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
1)I managed to find out the Radio frqquency I am using, it is 2.4 and there is no way of changing it 2)Also, disabling power management doesn't fix the problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
[john@john-X555LAB ~]$ iwconfig wlp3s0IEEE 802.11 ESSID:"internet" Mode:Managed Frequency:2.437 GHz Access Point: 20:08:ED:7A:18:A4 Bit Rate=11 Mb/s Tx-Power=20 dBm Retry short limit:7 RTS thr=2347 B Fragment thr:off Power Management:off Link Quality=66/70 Signal level=-44 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:0 Invalid misc:17 Missed beacon:0 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
Also, please post in your report both the question and answer, as the presentation of the information here can change: What is the full computer model number (ex. HP G32-301TX Notebook PC)?*ASUSTeK COMPUTER INC. X555LAB If you update your BIOS to the newest version following the guide here, does this change anything? *It did change actually after having upgraded to the newest. Before it used to freeze the internet connection while now it is just unstable. Regarding your wireless Access Point (AP): 3a. What is the current AP manufacturer, full model, revision, and firmware version?* Product typeHG658c Device ID F83DFF-Q8Y7NA9441501759 Hardware versionHG658BZV VER.A Software versionV100R001C172B227 Batch numberBC172P0.227.A2pv6F038m.d24b1 3b. If you update the AP to the latest firmware does it change anything?There is no update from Vodafone. 3c. What wireless connection type are you using (802.11ac, 802.11n 150/300, 802.11g, etc.)?*802.11b 3d. If you switch to a different wireless type (802.11g or 802.11n if you are using 802.11g) does this change anything?*It is worse if I set the wireless to 802.11b/g/n 3e. What channel specifically are you using when this problem is reproducible?*Tried with almost all of them, same problem. I left it set to auto in the end. 3f. In order to understand the wireless environment your AP is working in, please provide the output of the following terminal command: sudo iw dev wlan0 scan | grep -i "ds parameter set" *[john@john-X555LAB ~]$ sudo iw dev wlan0 scan | grep -i "ds parameter set" command failed: No such device (-19) 3g. What encryption type are you using (ex. WEP, WPA2-PSK, etc.)?WPA-PSK 3h. If you change and remove encryption entirely does this change anything?Tried with other encryptions, iven leaving it open but no change. 3i. Do you have QoS (Quality of Service)/WMM (Wi-Fi Multimedia) enabled?*QoS not available for this router see forum https://community.vodafone.ie/t5/Technical-Support/QOS-possible/td-p/196882 for more info. 3j. If you disable/enable QoS/WMM does it change anything?*not possible to disable as it does not exist. 3k. What is the current beacon interval (usually default is 100)?*There is no way of changing it 3l. If you adjust this to 50 does it change anything? 3m. Does your AP have a firewall enabled?*No 3n. If you enable/disable the firewall does it change anything?*it doesn't change anything 3o. What frequency are you using (2.4GHz, 5GHz, etc.)?*My router doesn't say anything about it. 3p. If you change frequency does it change anything? Does another wireless device tested with the AP have the same problem as the hardware you initially reported with?*I have another computer desktop and there is no problem with it. Also the same laptop computer having problems if I boot it with Windows 10 it's totally fine. What is the distance of the wireless device from the AP?*8 meters. What is the number and type of obstructions between your device and the AP?* There is just a wall but plz this is not the problem as from the same position the laptop works fine if I switch to Windows 10 as booting OS. 6a. If you bring the device close to the AP and eliminate obstructions, does this change anything?*No, it doesn't change anything Does the issue occur with different APs?Yes. Is it a regression (i.e. did the problem happen in a prior Ubuntu release)? If so, what release specifically did it last work with? If you do not know, could you please test for this in the earliest release of Ubuntu that is supported as per Ubuntu Releases?*I tried with all Ubuntu releases since I boought the laptop and it never worked. Could you please test upstream's compat-wireless backports via https://wiki.ubuntu.com/Kernel/LinuxWireless#Compat- wireless_from_upstream? Please mention in your report the specific version you tested.*There is no precise instructions on how to test this. I followed the link and all I did was downloading the object via gitI got lost after. If the above backport did work, does this problem occur in the newest mainline kernel following https://wiki.ubuntu.com/Kernel/MainlineBuilds? Please mention what specific version of the mainline kernel you tested with in your report. If the mainline works, does either the development release or the Ubuntu provided stable compat-wireless backport work following https://wiki.ubuntu.com/Kernel/LinuxWireless#Compat-wireless_in_Ubuntu? Please mention in your report the specific version you tested. Only for Broadcom wireless chipsets, does the Broadcom STA driver work following https://help.ubuntu.com/community/WifiDocs/Driver/bcm43xx? Please mention what specific version of Broadcom STA you tested with in your report. Only for Realtek
[Bug 1653012] Re: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes.
hotellina, could you please provide all of the missing information from https://wiki.ubuntu.com/Kernel/LinuxWireless ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653012 Title: 10ec:8821 [Asus X555L] RTL8821AE doesn't work after some minutes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
