[Bug 1723593] Re: HP2540 Printer installs Ok but does not print
[Expired for hplip (Ubuntu) because there has been no activity for 60 days.] ** Changed in: hplip (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1723593 Title: HP2540 Printer installs Ok but does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1723593] Re: HP2540 Printer installs Ok but does not print
Can you make a cups-filters-core-drivers version 1.13.0-2 package for 16.04? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1723593 Title: HP2540 Printer installs Ok but does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1723593] Re: HP2540 Printer installs Ok but does not print
Sorry, I did not see that you are on 16.04. Driverless printing was introduced in 17.04. The first LTS with driverless printing will be 18.04. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1723593 Title: HP2540 Printer installs Ok but does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1723593] Re: HP2540 Printer installs Ok but does not print
I forgot to mention that I tried to use the driverless ppd generator utility program (as detailed in http://manpages.ubuntu.com/manpages/zesty/man1/driverless.1.html) in order to generate an appropriate ppd file. However, the program is not available in Ubuntu 16.04 as it's part of the cups-filters-core-drivers version 1.13.0-2 package. The version in Ubuntu 16.04 is version 1.8.3-2 which does not contain the driverless program. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1723593 Title: HP2540 Printer installs Ok but does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1723593] Re: HP2540 Printer installs Ok but does not print
I have looked at https://wiki.ubuntu.com/ZestyZapus/ReleaseNotes#Driverless_Printing For http://localhost:6/ and http://localhost:60001/, I get "Site can't be reached. So I tried http://localhost:631/ which allowed me to get into the Printer Modify for the HP 2540 printer. However,there is nothing for a Driverless option. I've tried adding the HP2540 printer using the standard add printer functionality but I don't see any Driverless option for that. What should I do? ** Attachment added: "CUPS HP 2540 Modify.png" https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+attachment/4973628/+files/CUPS%20HP%202540%20Modify.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1723593 Title: HP2540 Printer installs Ok but does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1723593] Re: HP2540 Printer installs Ok but does not print
The problem is the following: HPLIP's "hp" CUPS backend reports: D [17/Oct/2017:06:44:33 +0100] [Job 1691] prnt/backend/hp.c 616: ERROR: 1009 media-empty-error; will retry in 30 seconds... This means one of the following: - Your printer is out of paper - Your printer has a hardware problem - The "hp" CUPS backend has a bug I have the same printer and it works for me with HPLIP, and assuming you are not reporting a bug with your printer being out of paper it is most probably some hardware problem. I will move the bug to HPLIP as it is definitely not a problem of CUPS, cups-filters, or Ghostscript. You can do another test to get at least the printing part of your printer to work. Follow the instructions for setting up driverless printing with your printer on https://wiki.ubuntu.com/ZestyZapus/ReleaseNotes#Driverless_Printing Does this work for you? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1723593 Title: HP2540 Printer installs Ok but does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1723593] Re: HP2540 Printer installs Ok but does not print
Output of lpstat commands: john@Desktop:~$ lpstat -o HP-Deskjet-2540-series-1691 john 48128 Tue 17 Oct 2017 06:42:47 BST john@Desktop:~$ lpstat -p printer HP-Deskjet-2540-series now printing HP-Deskjet-2540-series-1691. enabled since Tue 17 Oct 2017 06:42:47 BST Processing page 1... printer Samsung-SCX-472x is idle. enabled since Mon 16 Oct 2017 19:35:36 BST Please note that lpstat commands did not change after a minute. Attached file contains HP 2540 ppd and CUPS Error Log. ** Attachment added: "PPDAndErrorLog.tar.gz" https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+attachment/4973254/+files/PPDAndErrorLog.tar.gz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1723593 Title: HP2540 Printer installs Ok but does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1723593] Re: HP2540 Printer installs Ok but does not print
Please post the PPD file of the print queue for your DeskJet (it is in /etc/cups/ppd/) and also please clear all previous errors by running cancel -a and then print another job. Observe the output of lpstat -o and lpstat -p If the job entry in the output of "lpstat -o" does not go away after a few seconds you have most probably some error, "lpstat -p" will show you the error. At this point take your error_log and attach it to this bug. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1723593 Title: HP2540 Printer installs Ok but does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1723593] Re: HP2540 Printer installs Ok but does not print
CUPS Error Log attached. ** Attachment added: "error_log.txt" https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+attachment/4972944/+files/error_log.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1723593 Title: HP2540 Printer installs Ok but does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1723593] Re: HP2540 Printer installs Ok but does not print
USB Printer instructions output contained in USB.tar.gz attached: 2. lsmod.txt 3. tail.txt 6. lsusb.txt 7. ls.txt 8. sudo.txt & hp-info.txt 9. hp-makeuri.txt 10. lpinfo.txt ** Attachment added: "USB.tar.gz" https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+attachment/4972941/+files/USB.tar.gz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1723593 Title: HP2540 Printer installs Ok but does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1723593] Re: HP2540 Printer installs Ok but does not print
Please follow the instructions on https://wiki.ubuntu.com/DebuggingPrintingProblems, especially for the section "USB Printer" and also "CUPS error_log". ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1723593 Title: HP2540 Printer installs Ok but does not print To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
