[Bug 1782893] Re: Bluetooth not working on Dell XPS 15 (Qualcomm Atheros QCA6174)
[Expired for bluez (Ubuntu) because there has been no activity for 60 days.] ** Changed in: bluez (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 (Qualcomm Atheros QCA6174) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15 (Qualcomm Atheros QCA6174)
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 (Qualcomm Atheros QCA6174) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15 (Qualcomm Atheros QCA6174)
[Expired for gnome-bluetooth (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-bluetooth (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 (Qualcomm Atheros QCA6174) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15 (Qualcomm Atheros QCA6174)
** Summary changed: - Bluetooth not working on Dell XPS 15 + Bluetooth not working on Dell XPS 15 (Qualcomm Atheros QCA6174) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 (Qualcomm Atheros QCA6174) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
Yes the original reporter appears to have upgraded from 16.04 to 18.04. Maybe the required packages didn't get installed with the upgrade. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
Daniel, I have to think something failed during install as I have never had to install Bluez -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
Ubuntu does those steps out-of-the-box already. You will find pulseaudio-module-bluetooth installed by default, and module-bluetooth- discover is loaded by default. So if the steps in comment #28 helped then I imagine that maybe module- bluetooth-discover is not searching often enough. That may be a bug in PulseAudio (module-bluetooth-discover), or it may be a bug in BlueZ. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
thanks, this seems to make it work now the only strange thing seems to be that the volume control doesn't work, but I guess that's a different issue / topic so: why did this not work out of the box? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
Try sudo apt install pulseaudio-module-bluetooth pactl load-module module-bluetooth-discover Then see if you can connect to the headset -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Tags added: kernel-da-key -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
Did it ever work at all in 18.04? Do you suppose a recent update broke it? Next, maybe try installing a very new kernel to see if that makes it more stable: http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D Or even try older kernels if that doesn't work. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
on a second try pairing, this is what I get: # pair 70:26:05:87:EC:01 Attempting to pair with 70:26:05:87:EC:01 [CHG] Device 70:26:05:87:EC:01 Connected: yes [NEW] Primary Service /org/bluez/hci0/dev_70_26_05_87_EC_01/service0001 1801--1000-8000-00805f9b34fb Generic Attribute Profile [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service0001/char0002 2a05--1000-8000-00805f9b34fb Service Changed [NEW] Descriptor /org/bluez/hci0/dev_70_26_05_87_EC_01/service0001/char0002/desc0004 2902--1000-8000-00805f9b34fb Client Characteristic Configuration [NEW] Primary Service /org/bluez/hci0/dev_70_26_05_87_EC_01/service000a 69a7f243-e52f-4443-a7f9-cb4d053c74d6 Vendor specific [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service000a/char000b be8692b1-3b29-410d-94d3-50281940553e Vendor specific [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service000a/char000d 3f92019d-ac1d-48dc-9d94-86a0fb507591 Vendor specific [NEW] Descriptor /org/bluez/hci0/dev_70_26_05_87_EC_01/service000a/char000d/desc000f 2902--1000-8000-00805f9b34fb Client Characteristic Configuration [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service000a/char0010 5bc06a57-f84d-4086-a65a-2a238cb39cdb Vendor specific [NEW] Descriptor /org/bluez/hci0/dev_70_26_05_87_EC_01/service000a/char0010/desc0012 2902--1000-8000-00805f9b34fb Client Characteristic Configuration [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service000a/char0013 99c3f043-8431-40e9-9802-850114e4c0d1 Vendor specific [NEW] Primary Service /org/bluez/hci0/dev_70_26_05_87_EC_01/service0015 fe59bfa8-7fe3-4a05-9d94-99fadc69faff Vendor specific [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service0015/char0016 104c022e-48d6-4dd2-8737-f8ac5489c5d4 Vendor specific [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service0015/char0018 69745240-ec29-4899-a2a8-cf78fd214303 Vendor specific [NEW] Descriptor /org/bluez/hci0/dev_70_26_05_87_EC_01/service0015/char0018/desc001a 2902--1000-8000-00805f9b34fb Client Characteristic Configuration [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service0015/char001b 70efdf00-4375-4a9e-912d-63522566d947 Vendor specific [NEW] Descriptor /org/bluez/hci0/dev_70_26_05_87_EC_01/service0015/char001b/desc001d 2902--1000-8000-00805f9b34fb Client Characteristic Configuration [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service0015/char001e eea2e8a0-89f0-4985-a1e2-d91dc4a52632 Vendor specific [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service0015/char0020 a79e2bd1-d6e4-4d1e-8b4f-141d69011cbb Vendor specific [NEW] Primary Service /org/bluez/hci0/dev_70_26_05_87_EC_01/service0022 91c10d9c-aaef-42bd-b6d6-8a648c19213d Vendor specific [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service0022/char0023 99d1064e-4517-46aa-8fb4-6be64dd1a1f1 Vendor specific [NEW] Descriptor /org/bluez/hci0/dev_70_26_05_87_EC_01/service0022/char0023/desc0025 2902--1000-8000-00805f9b34fb Client Characteristic Configuration [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service0022/char0026 fbe87f6c-3f1a-44b6-b577-0bac731f6e85 Vendor specific [NEW] Descriptor /org/bluez/hci0/dev_70_26_05_87_EC_01/service0022/char0026/desc0028 2902--1000-8000-00805f9b34fb Client Characteristic Configuration [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service0022/char0029 420791c0-bff5-4bd1-b957-371614031136 Vendor specific [NEW] Descriptor /org/bluez/hci0/dev_70_26_05_87_EC_01/service0022/char0029/desc002b 2902--1000-8000-00805f9b34fb Client Characteristic Configuration [NEW] Characteristic /org/bluez/hci0/dev_70_26_05_87_EC_01/service0022/char002c e4ef5a46-30f9-4287-a3e7-643066acb768 Vendor specific [NEW] Descriptor /org/bluez/hci0/dev_70_26_05_87_EC_01/service0022/char002c/desc002e 2902--1000-8000-00805f9b34fb Client Characteristic Configuration [CHG] Device 70:26:05:87:EC:01 UUIDs: -deca-fade-deca-deafdecacaff [CHG] Device 70:26:05:87:EC:01 UUIDs: 1108--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 110b--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 110c--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 110e--1000-8000-00805f9b34fb [CHG] Device
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
interestingly, bluez was not yet installed. after installing, I see: $ bluetoothctl [NEW] Controller 9C:B6:D0:FE:37:CA dell-xps15 [default] Agent registered [bluetooth]# list Controller 9C:B6:D0:FE:37:CA dell-xps15 [default] [bluetooth]# power on Changing power on succeeded [bluetooth]# scan on Discovery started [CHG] Controller 9C:B6:D0:FE:37:CA Discovering: yes [NEW] Device 48:22:B7:D2:B1:52 48-22-B7-D2-B1-52 [NEW] Device 6A:D9:FF:E8:DF:F9 6A-D9-FF-E8-DF-F9 [NEW] Device 44:CA:BD:00:6B:53 44-CA-BD-00-6B-53 [NEW] Device 4A:75:85:93:D4:F6 4A-75-85-93-D4-F6 ... and then it also shows devices on the Bluetooth tab in Settings. so this is great progress. but not all is right. if I pair it with for example a Bluetooth headset, it seems to pair, the it's 'Connected' for a second, and then it won't ever connect. this is the log: [CHG] Device 70:26:05:87:EC:01 TxPower: 4 [CHG] Device 70:26:05:87:EC:01 Name: WH-1000XM2 [CHG] Device 70:26:05:87:EC:01 Alias: WH-1000XM2 [CHG] Device 70:26:05:87:EC:01 Class: 0x00240404 [CHG] Device 70:26:05:87:EC:01 Icon: audio-card [CHG] Device 70:26:05:87:EC:01 Modalias: usb:v054Cp0C67d0105 [CHG] Device 70:26:05:87:EC:01 UUIDs: 111e--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 1108--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 110b--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 110d--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 110e--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 110c--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 1131--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 110f--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: -deca-fade-deca-deafdecacaff [CHG] Device 48:22:B7:D2:B1:52 RSSI: -68 [CHG] Device 48:22:B7:D2:B1:52 ManufacturerData Key: 0x004c [CHG] Device 48:22:B7:D2:B1:52 ManufacturerData Value: 10 02 07 00 [CHG] Device 7C:58:67:01:4A:D2 RSSI: -75 [CHG] Device 7C:58:67:01:4A:D2 ManufacturerData Key: 0x004c [CHG] Device 7C:58:67:01:4A:D2 ManufacturerData Value: 0c 0e 08 6b c0 31 b0 2f e1 f1 ca 34 92 c6 17 b5 ...k.1./...4 [CHG] Device 48:22:B7:D2:B1:52 RSSI: -60 [CHG] Device 6A:D9:FF:E8:DF:F9 RSSI: -60 [CHG] Device 70:26:05:87:EC:01 TxPower: -13 [CHG] Device 70:26:05:87:EC:01 Name: LE_WH-1000XM2 [CHG] Device 70:26:05:87:EC:01 Alias: LE_WH-1000XM2 [CHG] Device 44:CA:BD:00:6B:53 RSSI: -76 [CHG] Device 70:26:05:87:EC:01 RSSI: -56 [CHG] Device 70:26:05:87:EC:01 TxPower: 4 [CHG] Device 70:26:05:87:EC:01 Name: WH-1000XM2 [CHG] Device 70:26:05:87:EC:01 Alias: WH-1000XM2 [CHG] Device 70:26:05:87:EC:01 Connected: yes [CHG] Device 70:26:05:87:EC:01 Modalias: usb:v054Cp0C67d0201 [CHG] Device 70:26:05:87:EC:01 UUIDs: -deca-fade-deca-deafdecacaff [CHG] Device 70:26:05:87:EC:01 UUIDs: 1108--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 110b--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 110c--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 110e--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 111e--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 1200--1000-8000-00805f9b34fb [CHG] Device 70:26:05:87:EC:01 UUIDs: 7b265b0e-2232-4d45-bef4-bb8ae62f813d [CHG] Device 70:26:05:87:EC:01 UUIDs: 81c2e72a-0591-443e-a1ff-05f988593351 [CHG] Device 70:26:05:87:EC:01 UUIDs: 96cc203e-5068-46ad-b32d-e316f5e069ba [CHG] Device 70:26:05:87:EC:01 UUIDs: b9b213ce-eeab-49e4-8fd9-aa478ed1b26b [CHG] Device 70:26:05:87:EC:01 UUIDs: f8d1fbe4-7966-4334-8024-ff96c9330e15 [CHG] Device 70:26:05:87:EC:01 ServicesResolved: yes [CHG] Device 70:26:05:87:EC:01 Paired: yes [CHG] Device 70:26:05:87:EC:01 Trusted: yes [CHG] Device 70:26:05:87:EC:01 ServicesResolved: no [CHG] Device 70:26:05:87:EC:01 Connected: no -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
doing the pairing from bluetoothctl gets the same result:
# pair 70:26:05:87:EC:01
Attempting to pair with 70:26:05:87:EC:01
[CHG] Device 70:26:05:87:EC:01 Connected: yes
[CHG] Device 70:26:05:87:EC:01 Name: WH-1000XM2
[CHG] Device 70:26:05:87:EC:01 Alias: WH-1000XM2
[CHG] Device 70:26:05:87:EC:01 Modalias: usb:v054Cp0C67d0201
[CHG] Device 70:26:05:87:EC:01 UUIDs: -deca-fade-deca-deafdecacaff
[CHG] Device 70:26:05:87:EC:01 UUIDs: 1108--1000-8000-00805f9b34fb
[CHG] Device 70:26:05:87:EC:01 UUIDs: 110b--1000-8000-00805f9b34fb
[CHG] Device 70:26:05:87:EC:01 UUIDs: 110c--1000-8000-00805f9b34fb
[CHG] Device 70:26:05:87:EC:01 UUIDs: 110e--1000-8000-00805f9b34fb
[CHG] Device 70:26:05:87:EC:01 UUIDs: 111e--1000-8000-00805f9b34fb
[CHG] Device 70:26:05:87:EC:01 UUIDs: 1200--1000-8000-00805f9b34fb
[CHG] Device 70:26:05:87:EC:01 UUIDs: 7b265b0e-2232-4d45-bef4-bb8ae62f813d
[CHG] Device 70:26:05:87:EC:01 UUIDs: 81c2e72a-0591-443e-a1ff-05f988593351
[CHG] Device 70:26:05:87:EC:01 UUIDs: 96cc203e-5068-46ad-b32d-e316f5e069ba
[CHG] Device 70:26:05:87:EC:01 UUIDs: b9b213ce-eeab-49e4-8fd9-aa478ed1b26b
[CHG] Device 70:26:05:87:EC:01 UUIDs: f8d1fbe4-7966-4334-8024-ff96c9330e15
[CHG] Device 70:26:05:87:EC:01 ServicesResolved: yes
[CHG] Device 70:26:05:87:EC:01 Paired: yes
Pairing successful
[CHG] Device 7C:58:67:01:4A:D2 ManufacturerData Key: 0x004c
[CHG] Device 7C:58:67:01:4A:D2 ManufacturerData Value:
0c 0e 08 77 c0 24 1e a5 80 d6 8e f5 7b f3 0e b6 ...w.$..{...
[CHG] Device 70:26:05:87:EC:01 RSSI: -67
[CHG] Device 70:26:05:87:EC:01 Name: LE_WH-1000XM2
[CHG] Device 70:26:05:87:EC:01 Alias: LE_WH-1000XM2
[CHG] Device 4C:47:D2:36:C9:32 RSSI: -50
[CHG] Device 70:26:05:87:EC:01 ServicesResolved: no
[CHG] Device 70:26:05:87:EC:01 Connected: no
trying to connect manually:
# connect 70:26:05:87:EC:01
Attempting to connect to 70:26:05:87:EC:01
Failed to connect: org.bluez.Error.Failed
might it be that the Settings panel Bluetooth thing interferes with the
bluetoothctl stack?
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Title:
Bluetooth not working on Dell XPS 15
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[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
"rfkill" is the command line tool and it is now enabled: 1: hci0: Bluetooth Soft blocked: no Hard blocked: no So if it's still not working for you then that sounds like a GUI bug, or a subtle driver/firmware bug. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
Next, please try running "bluetoothctl" and then: list power on scan on what output do you see? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
output after a clean boot: $ rfkill list 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no 1: hci0: Bluetooth Soft blocked: no Hard blocked: no $ rfkill unblock 1 $ rfkill list 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no 1: hci0: Bluetooth Soft blocked: no Hard blocked: no the effect with the settings panel is the same -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
$ rfkill unblock 3 $ rfkill list 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no 3: hci0: Bluetooth Soft blocked: no Hard blocked: no but the result is the same. I open the settings panel, go to the Bluetooth tab, try to turn it on, the switch shows 'ON', but nothing changes. going away from this tab and back will show the switch 'OFF' is there a command line tool I can turn on & off? yes, this is the effect on clean boot as well, not just after a reboot -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
Thanks. It appears you have a Qualcomm/Atheros Bluetooth adapter connected internally via USB. The kernel has apparently found the adapter and loaded firmware for it. However the kernel also has it set to disabled: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no 3: hci0: Bluetooth Soft blocked: yes <- Hard blocked: no In a terminal please try running: rfkill unblock 3 Does that fix the problem? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
Also, does the problem only occur after suspend/resume? Does it work on a fresh reboot? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
After running "rfkill unblock 3" please then run: rfkill list and send us the output. ** Also affects: gnome-bluetooth (Ubuntu) Importance: Undecided Status: New ** Changed in: gnome-bluetooth (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
apport information ** Tags added: apport-collected bionic ** Description changed: Bluetooth doesn't work on the Dell XPS 15 laptop, with Ubuntu 18.04. expected behavior: in Settings, one goes to the Bluetooth tab, slides the 'ON' button to 'ON', and then Bluetooth is enabled, and one can pair devices what is happening: in Settings, when clicking on the 'ON' button in the Bluetooth tab, it seems to turn on, that falls back to off some relevant output: $ uname -a; lspci -nnk | grep -iA2 net; lsusb; dmesg | grep -i bluetooth; dmesg | grep -i firmware; lsmod | grep bluetoothLinux Linux dell-xps15 4.15.0-23-generic #25-Ubuntu SMP Wed May 23 18:02:16 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux 02:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32) Subsystem: Bigfoot Networks, Inc. QCA6174 802.11ac Wireless Network Adapter [1a56:1535] Kernel driver in use: ath10k_pci Kernel modules: ath10k_pci Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 138a:0091 Validity Sensors, Inc. Bus 001 Device 003: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 005: ID 0c45:6713 Microdia Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub [3.905518] Bluetooth: Core ver 2.22 [3.905532] Bluetooth: HCI device and connection manager initialized [3.905534] Bluetooth: HCI socket layer initialized [3.905536] Bluetooth: L2CAP socket layer initialized [3.905539] Bluetooth: SCO socket layer initialized [0.028000] Spectre V2 : Enabling Restricted Speculation for firmware calls [0.068684] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored [1.460567] [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_01.bin (v1.1) [3.857792] ath10k_pci :02:00.0: Direct firmware load for ath10k/pre-cal-pci-:02:00.0.bin failed with error -2 [3.857799] ath10k_pci :02:00.0: Direct firmware load for ath10k/cal-pci-:02:00.0.bin failed with error -2 [3.860582] ath10k_pci :02:00.0: firmware ver WLAN.RM.4.4.1-00079-QCARMSWPZ-1 api 6 features wowlan,ignore-otp crc32 fd869beb + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.2 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: am 5501 F pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + HibernationDevice: RESUME=UUID=2e64cf71-cb2d-491f-b8cd-fef8c3aeb582 + InstallationDate: Installed on 2017-10-23 (272 days ago) + InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) + MachineType: Dell Inc. XPS 15 9560 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic root=UUID=a991df19-cc0a-4108-b718-c90ef7113f52 ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-23-generic N/A + linux-backports-modules-4.15.0-23-generic N/A + linux-firmware 1.173.1 + Tags: bionic + Uname: Linux 4.15.0-23-generic x86_64 + UpgradeStatus: Upgraded to bionic on 2018-06-20 (32 days ago) + UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/23/2018 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.9.4 + dmi.board.name: 05FFDN + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.9.4:bd04/23/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn05FFDN:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 15 9560 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1782893/+attachment/5166571/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1782893] Re: Bluetooth not working on Dell XPS 15
Please run this command to send us more information about the system: apport-collect 1782893 ** Package changed: bluez (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Also affects: bluez (Ubuntu) Importance: Undecided Status: New ** Changed in: bluez (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1782893 Title: Bluetooth not working on Dell XPS 15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1782893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
