[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Hi Guys, I also have the same issue on Lenovo P14s Gen1 internal Bluetooth adapter Intel AX201. The trackpad and/or a bluetooth keyboard keeps disconnecting. Disconnects are more frequent/probable when I'm using bluetooth headphones (Bose QC 35 II) in headset mode. I cannot conferm that an usb dongle has the issue. 11 euro RTL8761B dongle with a big antenna has no issues. Zexmte BT-506 works perfectly with 3 devices connected simultaniously. ``` root@pop-os:~# lsusb | grep Bluetooth Bus 001 Device 023: ID 0bda:8771 Realtek Semiconductor Corp. Bluetooth 5.1 Radio Bus 001 Device 005: ID 8087:0026 Intel Corp. AX201 Bluetooth root@pop-os:~# uname -a Linux pop-os 5.17.5-76051705-generic #202204271406~1651504840~22.04~63e51bd SMP PREEMPT Mon May 2 15: x86_64 x86_64 x86_64 GNU/Linux ``` -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Hi folks. Just want to chime in that I also have the same issue on the 22.04 beta with the magic trackpad 1, where it disconnects at random intervals. I found some old posts around, some dating back to 2015 with the same issue... no dice with most of their proposed solution. - Issue persists with both the internal Bluetooth adapter and a dongle. - I seem to not have the issue with the apple magic mouse, surprisingly - disabling upower doesn't seem to help, and just makes the system unstable. - In `sudo btmon` I often see an HCI event mode change at random intervals to exit sniffing. However, when the trackpad disconnects, I see a HCI event mode change reporting a connection timeout (0x08). A lot of the suggested fixes do have power settings in common, though it seems. But disabling power or suspend would either lead to, at best, a lot of battery changes, or at worst, an unstable system like I have seen. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Hi to all! I can unfortunately confirm this "unknown main item tag 0x0" error also for Kubuntu 20.04 and kernel 5.11.0-27. The used hardware is an Apple Magic Mouse 2 at an iMac8,1. It should be noted that Kubuntu is running in native (U)EFI mode, not in legacy CSM Bios-emulation. Maybe this fact has here some relevance. The coresponding dmesg output regarding this issue looks as follows: [ 90.797431] hid-generic 0005:004C:0269.0007: unknown main item tag 0x0 [ 90.797529] input: Franzs Maus Mouse as /devices/pci:00/:00:1d.0/usb5/5-2/5-2.3/5-2.3:1.0/bluetooth/hci0/hci0:11/0005:004C:0269.0007/input/input12 [ 90.797780] input: Franzs Maus as /devices/pci:00/:00:1d.0/usb5/5-2/5-2.3/5-2.3:1.0/bluetooth/hci0/hci0:11/0005:004C:0269.0007/input/input13 [ 90.797871] hid-generic 0005:004C:0269.0007: input,hidraw3: BLUETOOTH HID v0.70 Mouse [Franzs Maus] on 60:f8:1d:ad:62:e1 [ 90.873387] magicmouse 0005:004C:0269.0007: unknown main item tag 0x0 [ 90.873514] input: Franzs Maus as /devices/pci:00/:00:1d.0/usb5/5-2/5-2.3/5-2.3:1.0/bluetooth/hci0/hci0:11/0005:004C:0269.0007/input/input14 [ 90.873768] magicmouse 0005:004C:0269.0007: input,hidraw3: BLUETOOTH HID v0.70 Mouse [Franzs Maus] on 60:f8:1d:ad:62:e1 [ 90.973119] hid-generic 0005:004C:0269.0007: unknown main item tag 0x0 [ 90.973202] input: Franzs Maus Mouse as /devices/pci:00/:00:1d.0/usb5/5-2/5-2.3/5-2.3:1.0/bluetooth/hci0/hci0:11/0005:004C:0269.0007/input/input15 [ 90.973321] input: Franzs Maus as /devices/pci:00/:00:1d.0/usb5/5-2/5-2.3/5-2.3:1.0/bluetooth/hci0/hci0:11/0005:004C:0269.0007/input/input16 [ 90.973390] hid-generic 0005:004C:0269.0007: input,hidraw3: BLUETOOTH HID v0.70 Mouse [Franzs Maus] on 60:f8:1d:ad:62:e1 [ 93.041395] magicmouse 0005:004C:0269.0007: unknown main item tag 0x0 [ 93.041508] input: Franzs Maus as /devices/pci:00/:00:1d.0/usb5/5-2/5-2.3/5-2.3:1.0/bluetooth/hci0/hci0:11/0005:004C:0269.0007/input/input17 [ 93.041685] magicmouse 0005:004C:0269.0007: input,hidraw3: BLUETOOTH HID v0.70 Mouse [Franzs Maus] on 60:f8:1d:ad:62:e1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Same issue on Ubuntu 20.04 5.11.0 with an Apple Magic Trackpad on an AMD desktop machine. My Apple Bluetooth keyboard works great - no issues with any disconnections. The Apple Magic Trackpad will glitch typically when there is some significant CPU load. The glitch will either disconnect the trackpad entirely, or it reconnects after 10 to 60 seconds but usually in a state where the normal tap is registered as a secondary click. The trackpad works great with my Apple laptop so this is not a hardware issue. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
exactly the same issue on Ubuntu 20.04 5.8.0-50 on a Lenovo X1 gen8 with Magic Tracpad 2 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
I'm having the same issues on my Dell Precision laptop with 20.04 lts, kernel 5.8.0-43. One thing I've noticed: it seems to happen less frequently with Wayland than with X. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
I am having the same problem with an Apple Magic Trackpad 2, Ubuntu 20.04 and kernel 5.8.0-41-generic #46~20.04.1-Ubuntu SMP. [462154.113890] magicmouse 0005:004C:0265.00CE: unknown main item tag 0x0 [462154.114012] input: Apple Inc. Magic Trackpad 2 as /devices/pci:00/:00:14.0/usb3/3-10/3-10:1.0/bluetooth/hci0/hci0:768/0005:004C:0265.00CE/input/input253 [462154.114248] magicmouse 0005:004C:0265.00CE: input,hidraw2: BLUETOOTH HID v1.02 Mouse [André Brandão’s Trackpad] on 04:6c:59:0e:14:fa -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
I'm on kernel 5.8.8 and am experiencing what I think is the exact same issue with my Magic Trackpad 1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Disabling upower isn't enough -- it will start up again when an app (such as your browser) requires power management support. You have to uinstall upower from your system. (Note that this will make some apps, such as steam, unstable.) This bug started happening when I switched out my wifi card. I have a Dell XPS 9560. My Magic Mouse only started having these disconnect issues after I switched to an Intell 9260 card. I might switch back to Killer card to verify. I caught upower doing its (bad) thing just now, after being started up by brave browser. Apr 26 22:21:21 nodoubt dbus-daemon[833]: [system] Activating via systemd: service name='org.freedesktop.UPower' unit='upower.service' requested by ':1.2664' (uid=1000 pid=15830 comm="/usr/lib/brave/brave ") Apr 26 22:21:21 nodoubt systemd[1]: Starting Daemon for power management... Apr 26 22:21:23 nodoubt dbus-daemon[833]: [system] Successfully activated service 'org.freedesktop.UPower' Apr 26 22:21:23 nodoubt systemd[1]: Started Daemon for power management. Apr 26 22:26:14 nodoubt bluetoothd[831]: Can't get HIDP connection info Apr 26 22:26:15 nodoubt kernel: magicmouse 0005:05AC:030D.000D: unknown main item tag 0x0 Magic mouse is now disconnected. If I completely uninstall upower, the problem goes away. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
** Tags added: hwe-bluetooth hwe-touchpad -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
I can confirm that the problem persists on a clean install of Ubuntu 20.04 LTS (kernel 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Definitely still seeing this, but over 12 hours later I can immediately use the devices again in mainline 5.6.3. dmesg | grep 'magic\|apple' [68065.162639] apple *:*:*.*: unknown main item tag 0x0 [68065.163407] apple *:*:*.*: input,hidraw5: BLUETOOTH HID v0.50 Keyboard [satadru’s keyboard] on *:*:*:*:*:* [68086.650551] magicmouse *:*:*.*: unknown main item tag 0x0 [68086.650753] magicmouse *:*:*.*: input,hidraw6: BLUETOOTH HID v1.60 Mouse [satadru's Trackpad] on *:*:*:*:*:* -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Definitely still get the error message, at least right at first connection, using mainline 5.6.3 on focal beta: magicmouse *:*:*:*: unknown main item tag 0x0 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
I think this is the same issue as https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1385113 has anybody submitted this upstream to the linux-input mailing list yet? It's definitely happening with 5.4.0-23-lowlatency on focal beta and my magicmouse trackpad. I will try with a mainline kernel next... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Launchpad has imported 1 comments from the remote bug at https://bugzilla.kernel.org/show_bug.cgi?id=204589. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2019-08-15T10:19:11+00:00 marcpalaus wrote: Hello. I initially reported this bug to Ubuntu's bugtracking system, and from there I was redirected here. This is the initial bug report: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085 Basically the bug is described in the bug report above, together with several log files. I have an Apple Magic Trackpad 2 connected via bluetooth which constantly disconnects and reconnects after a few secons, and I don't think it has to do with the bluetooth module in my computer, as other bluetooth devices work just fine. I have experienced this issue in kernels v4.15.0-58-generic, v5.1.14 and v5.2-rc6. Tell me if you need more information I should provide. Thanks in advance. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/comments/43 ** Changed in: linux Status: Unknown => Confirmed ** Changed in: linux Importance: Unknown => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Ok, can confirm that disabling upower (via the commands in comment #44) does not help. I suffered another disconnection when the uptime was close to 4 hours. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
I just suffered three disconnections during the last hour, so it seems that the problem is still there, and when they happen, it's a matter of luck. (And yes, I made sure that btusb.enable_autosuspend=0 was in the kernel) [0.00] Command line: BOOT_IMAGE=/boot/vmlinuz-4.15.0-58-generic root=UUI D=e5e53ee1-0a10-48ee-8f7c-1d553ecc5607 ro quiet splash usbcore.dyndbg=+p btusb.e nable_autosuspend=0 vt.handoff=1 I have not tried disabling upower yet. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Ok, let me share my experience a day later. At more than 7 hours of being in my computer, I suffered a disconnection. Another one followed maybe one or two hours later. This is, however, a big improvement over the past situation, where there was one disconnection every 30 or 40 minutes. so maybe these two disconnections I suffered yesterday were caused by something else. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Hey, adding that parameter to /etc/default/grub seemed to work! I have not had a single disconnection for more than three hours now. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Please try adding kernel parameter: btusb.enable_autosuspend=0 (copied from bug 1801642) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
You can still do power management using any non-gnome power management tool. Somewhat annoying indeed, but less so than losing my trackpad every hour ;-) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
I don't think that's recommended. As I understand it, disabling upower means to disable the power management for the entire machine :) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Had the same issue with my Magic Trackpad. After reading this possibly related bug: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1385113 I decided to disable upower: systemctl stop upower systemctl disable upower This works around the problem for me. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
** Also affects: linux via https://bugzilla.kernel.org/show_bug.cgi?id=204589 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Ok, I reported the bug in the kernel.org bugtracking system. It's this one: https://bugzilla.kernel.org/show_bug.cgi?id=204589 (Back in the day I sent an email to that address, but I never received a response). ** Bug watch added: Linux Kernel Bug Tracker #204589 https://bugzilla.kernel.org/show_bug.cgi?id=204589 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Please report the bug to the kernel developers at the above address in comment #40, or at https://bugzilla.kernel.org/. Then let us know the new bug ID. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Any news, or any workaround I could try? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Please raise the issue to upstream, i.e. mail to linux- in...@vger.kernel.org. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Hi again, I have been away for a few days. I have been trying now, after having uninstalled tlp the other day (and making sure it is indeed the case), and using the kernel 5.2.0-050200rc7-generic #201906300430, I have experienced the issue at the 13 minute mark. I have attached the output of the dmesg command in case it could be useful. ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+attachment/5278353/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
** No longer affects: tlp (Ubuntu) ** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Yes, I have turned it off an on several times during the day. But give me a couple of days and I will check (and attach) the corresponding logs. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Did you reboot your machine after uninstalling TLP ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
I completely uninatalled tlp this morning and I am still experiencing this issue. I don't think it has anything to do with it. (As I mentioned previously, other bluetooth devices work alright, even with tlp). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
THIS IS NOT A BUG. This is in TLP's FAQ : https://linrunner.de/en/tlp/docs/tlp-faq.html#btusb Please read the documentation, do what it says, confirm that your problem is fixed, and close the bug as invalid. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Also affects: tlp (Ubuntu) Importance: Undecided Status: New ** Changed in: tlp (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Yes, I was using tlp for power management (it's a laptop). I will try to disable it and report back. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
It looks like power management might be an issue. Are you using powertop or 'tlp' to configure power management? If so then please try undoing your power management settings (or just uninstalling 'tlp'). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
I just tried it. The problem appeared when uptime was 56 minutes. I attach the output of dmesg in case it helps. ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+attachment/5275914/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Please test latest mainline kernel: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.2-rc7/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
** Attachment added: "dmesg after bootin with kernel parameter "usbcore.dyndbg=+p"" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+attachment/5274528/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Sorry, I forgot to mention that after editing that file you need to run: sudo update-grub -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
I edited that line in /etc/default/grub so it reads: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash usbcore.dyndbg=+p" However, I don't see any changes in dmesg after I reboot: [0.00] Command line: BOOT_IMAGE=/boot/vmlinuz-4.15.0-52-generic root=UUID=e5e53ee1-0a10-48ee-8f7c-1d553ecc5607 ro quiet splash vt.handoff=1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
To add kernel parameters permanently (and not needing the grub menu) you can add them to /etc/default/grub as part of the GRUB_CMDLINE_LINUX_DEFAULT line. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Dammit. What is the correct way of adding it? When booting, at the grub menu, y selected my Ubuntu entry, and pressed 'e' to edit. Then there was a series of lines with instructions (I suppose), and I added another line with 'usbcore.dyndbg=+p'. Then I pressed F10 (if I recall correctly) to boot. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Kernel parameter wasn't added: Command line: BOOT_IMAGE=/boot/vmlinuz-4.15.0-52-generic root=UUID=e5e53ee1-0a10-48ee-8f7c-1d553ecc5607 ro quiet splash vt.handoff=1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
I have experienced the issue at least once since I booted the computer. ** Attachment added: "dmesg after bootin with kernel parameter "usbcore.dyndbg=+p"" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+attachment/5273502/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Please boot with kernel parameter "usbcore.dyndbg=+p", reproduce the issue and attach dmesg. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
apport information ** Tags added: apport-collected bionic ** Description changed: I recently got an Apple's Magic Trackpad. I paired it with Ubuntu 18.04.2 LTS and worked out of the box, no special drivers needed. However, I experience frequent disconnections that last a few seconds (5-15 seconds usually), which are quite annoying, as the cursor stops responding during that interval. The trackpad connects by itself after that period. That usually happens every 20-40 minutes. I use the onboard bluetooth device of my laptop. I also have, at the same time, two more bluetooth devices (keyboard and mouse) and they do not experience that issue, just the trackpad. On ocassion I use bluetooth headphones which work just fine. First of all: Using the command "bluetoothctl" I get the following every time I experience a disconnection: [CHG] Device F4:1B:A1:33:F9:8D Connected: no [CHG] Device F4:1B:A1:33:F9:8D Connected: yes Checking "dmesg" I can see more information: (if I am not mistaken, this shows 4 disconnections) [ 1609.070538] magicmouse 0005:05AC:030E.0007: unknown main item tag 0x0 [ 1609.070797] input: Apple Wireless Trackpad as /devices/pci:00/:00:14.0/usb1/1-7/1-7:1.0/bluetooth/hci0/hci0:256/0005:05AC:030E.0007/input/input23 [ 1609.071460] magicmouse 0005:05AC:030E.0007: input,hidraw1: BLUETOOTH HID v1.60 Mouse [Apple Wireless Trackpad] on 64:5d:86:86:3f:98 [ 1676.917377] NET: Registered protocol family 38 [ 1872.815348] magicmouse 0005:05AC:030E.0008: unknown main item tag 0x0 [ 1872.815559] input: Apple Wireless Trackpad as /devices/pci:00/:00:14.0/usb1/1-7/1-7:1.0/bluetooth/hci0/hci0:256/0005:05AC:030E.0008/input/input24 [ 1872.816248] magicmouse 0005:05AC:030E.0008: input,hidraw1: BLUETOOTH HID v1.60 Mouse [Apple Wireless Trackpad] on 64:5d:86:86:3f:98 [ 3101.682671] magicmouse 0005:05AC:030E.0009: unknown main item tag 0x0 [ 3101.683100] input: Apple Wireless Trackpad as /devices/pci:00/:00:14.0/usb1/1-7/1-7:1.0/bluetooth/hci0/hci0:256/0005:05AC:030E.0009/input/input25 [ 3101.683673] magicmouse 0005:05AC:030E.0009: input,hidraw1: BLUETOOTH HID v1.60 Mouse [Apple Wireless Trackpad] on 64:5d:86:86:3f:98 [ 3110.683360] magicmouse 0005:05AC:030E.000A: unknown main item tag 0x0 [ 3110.683929] input: Apple Wireless Trackpad as /devices/pci:00/:00:14.0/usb1/1-7/1-7:1.0/bluetooth/hci0/hci0:1024/0005:05AC:030E.000A/input/input26 [ 3110.684487] magicmouse 0005:05AC:030E.000A: input,hidraw1: BLUETOOTH HID v1.60 Mouse [Apple Wireless Trackpad] on 64:5d:86:86:3f:98 And this is what journalctl -b shows at the moment of the disconnection/reconnection: de juny 13 21:37:49 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) config/udev: removing device Apple Wireless Trackpad de juny 13 21:37:49 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (**) Option "fd" "64" (1,63 m)˜ de juny 13 21:37:49 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) event16 - Apple Wireless Trackpad: device removed de juny 13 21:37:49 TM1703 gnome-shell[5071]: g_array_unref: assertion 'array' failed de juny 13 21:37:49 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) UnloadModule: "libinput" de juny 13 21:37:49 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) systemd-logind: releasing fd for 13:80 de juny 13 21:37:49 TM1703 upowerd[1271]: unhandled action 'unbind' on /sys/devices/pci:00/:00:14.0/usb1/1-7/1-7:1.0/bluetooth/hci0/hci0:256/0005:05AC:030E.0008 de juny 13 21:37:50 TM1703 kernel: magicmouse 0005:05AC:030E.0009: unknown main item tag 0x0 de juny 13 21:37:50 TM1703 kernel: input: Apple Wireless Trackpad as /devices/pci:00/:00:14.0/usb1/1-7/1-7:1.0/bluetooth/hci0/hci0:256/0005:05AC:030E.0009/input/input25 de juny 13 21:37:50 TM1703 kernel: magicmouse 0005:05AC:030E.0009: input,hidraw1: BLUETOOTH HID v1.60 Mouse [Apple Wireless Trackpad] on 64:5d:86:86:3f:98 de juny 13 21:37:50 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) config/udev: Adding input device Apple Wireless Trackpad (/dev/input/mouse1) de juny 13 21:37:50 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) No input driver specified, ignoring this device. de juny 13 21:37:50 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) This device may have been added with another device file. de juny 13 21:37:50 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) config/udev: Adding input device Apple Wireless Trackpad (/dev/input/event16) de juny 13 21:37:50 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (**) Apple Wireless Trackpad: Applying InputClass "libinput touchpad catchall" de juny 13 21:37:50 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) Using input driver 'libinput' for 'Apple Wireless Trackpad' de juny 13 21:37:50 TM1703 upowerd[1271]: unhandled action 'bind' on /sys/devices/pci:00/:00:14.0/usb1/1-7/1-7:1.0/bluetooth/hci0/hci0:256/0005:05AC:030E.0009 de juny 13 21:37:50 TM1703
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
If this does not work for you: apport-collect 1834085 then instead please run: apport-cli -u 1834085 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Ok, can confirm that the bug also occurs with the kernel v5.2-rc6 (which booted, despite showing some errors during startup). It appeared after 15 minutes of using it. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
I tried the kernel v5.1.14, and the problem happened twice after 38 minutes, so no changes here. I also tried installing the kernel v5.2-rc6, but there were several errors during the installation: /etc/kernel/header_postinst.d/dkms: ERROR (dkms apport): kernel package linux-headers-5.2.0-050200rc6-generic is not supported Error! Bad return status for module build on kernel: 5.2.0-050200rc6-generic (x86_64) Consult /var/lib/dkms/nvidia/418.56/build/make.log for more information. ERROR (dkms apport): kernel package linux-headers-5.2.0-050200rc6-generic is not supported Error! Bad return status for module build on kernel: 5.2.0-050200rc6-generic (x86_64) Consult /var/lib/dkms/virtualbox/5.2.18/build/make.log for more information. S'està configurant linux-modules-5.2.0-050200rc6-generic (5.2.0-050200rc6.201906222033)… S'està configurant linux-image-unsigned-5.2.0-050200rc6-generic (5.2.0-050200rc6.201906222033)… S'estan processant els activadors per a linux-image-unsigned-5.2.0-050200rc6-generic (5.2.0-050200rc6.201906222033)… /etc/kernel/postinst.d/dkms: ERROR (dkms apport): kernel package linux-headers-5.2.0-050200rc6-generic is not supported Error! Bad return status for module build on kernel: 5.2.0-050200rc6-generic (x86_64) Consult /var/lib/dkms/nvidia/418.56/build/make.log for more information. ERROR (dkms apport): kernel package linux-headers-5.2.0-050200rc6-generic is not supported Error! Bad return status for module build on kernel: 5.2.0-050200rc6-generic (x86_64) Consult /var/lib/dkms/virtualbox/5.2.18/build/make.log for more information. /etc/kernel/postinst.d/initramfs-tools: update-initramfs: Generating /boot/initrd.img-5.2.0-050200rc6-generic /etc/kernel/postinst.d/zz-update-grub: Sourcing file `/etc/default/grub' Es genera un fitxer de configuració... S'ha trobat una imatge de linux: /boot/vmlinuz-5.2.0-050200rc6-generic s'ha trobat una imatge de initrd: /boot/initrd.img-5.2.0-050200rc6-generic S'ha trobat una imatge de linux: /boot/vmlinuz-5.1.14-050114-generic s'ha trobat una imatge de initrd: /boot/initrd.img-5.1.14-050114-generic S'ha trobat una imatge de linux: /boot/vmlinuz-4.15.0-52-generic s'ha trobat una imatge de initrd: /boot/initrd.img-4.15.0-52-generic S'ha trobat una imatge de linux: /boot/vmlinuz-4.15.0-51-generic s'ha trobat una imatge de initrd: /boot/initrd.img-4.15.0-51-generic S'ha trobat Windows Boot Manager a /dev/nvme0n1p1@/EFI/Microsoft/Boot/bootmgfw.efi Adding boot menu entry for EFI firmware configuration done -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Hi, apport-collect doesn't seem to work properly. After it gathers info about my installation, it asks me whether to send the report or not, and then it just closes. I also tried using ubuntu-bug in the first place, but I had exactly the same problem. That's why I submitted the bug manually. I will try these kernels. I just download and install the deb file, and then reboot, right? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1834085 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
The above log looks like a kernel issue (if not a hardware issue). ** Package changed: libinput (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
Also, please try a newer kernel like: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.1.14/ or https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.2-rc6/ and tell us if either of those improve the situation. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
** Description changed: I recently got an Apple's Magic Trackpad. I paired it with Ubuntu 18.04.2 LTS and worked out of the box, no special drivers needed. However, I experience frequent disconnections that last a few seconds (5-15 seconds usually), which are quite annoying, as the cursor stops responding during that interval. The trackpad connects by itself after that period. That usually happens every 20-40 minutes. I use the onboard bluetooth device of my laptop. I also have, at the same time, two more bluetooth devices (keyboard and mouse) and they do not experience that issue, just the trackpad. On ocassion I use bluetooth headphones which work just fine. First of all: - Using the command `bluetoothctl` I get the following every time I + Using the command "bluetoothctl" I get the following every time I experience a disconnection: - `[CHG] Device F4:1B:A1:33:F9:8D Connected: no - [CHG] Device F4:1B:A1:33:F9:8D Connected: yes` + [CHG] Device F4:1B:A1:33:F9:8D Connected: no + [CHG] Device F4:1B:A1:33:F9:8D Connected: yes - Checking `dmesg` I can see more information: (if I am not mistaken, this + Checking "dmesg" I can see more information: (if I am not mistaken, this shows 4 disconnections) - ` + [ 1609.070538] magicmouse 0005:05AC:030E.0007: unknown main item tag 0x0 [ 1609.070797] input: Apple Wireless Trackpad as /devices/pci:00/:00:14.0/usb1/1-7/1-7:1.0/bluetooth/hci0/hci0:256/0005:05AC:030E.0007/input/input23 [ 1609.071460] magicmouse 0005:05AC:030E.0007: input,hidraw1: BLUETOOTH HID v1.60 Mouse [Apple Wireless Trackpad] on 64:5d:86:86:3f:98 [ 1676.917377] NET: Registered protocol family 38 [ 1872.815348] magicmouse 0005:05AC:030E.0008: unknown main item tag 0x0 [ 1872.815559] input: Apple Wireless Trackpad as /devices/pci:00/:00:14.0/usb1/1-7/1-7:1.0/bluetooth/hci0/hci0:256/0005:05AC:030E.0008/input/input24 [ 1872.816248] magicmouse 0005:05AC:030E.0008: input,hidraw1: BLUETOOTH HID v1.60 Mouse [Apple Wireless Trackpad] on 64:5d:86:86:3f:98 [ 3101.682671] magicmouse 0005:05AC:030E.0009: unknown main item tag 0x0 [ 3101.683100] input: Apple Wireless Trackpad as /devices/pci:00/:00:14.0/usb1/1-7/1-7:1.0/bluetooth/hci0/hci0:256/0005:05AC:030E.0009/input/input25 [ 3101.683673] magicmouse 0005:05AC:030E.0009: input,hidraw1: BLUETOOTH HID v1.60 Mouse [Apple Wireless Trackpad] on 64:5d:86:86:3f:98 [ 3110.683360] magicmouse 0005:05AC:030E.000A: unknown main item tag 0x0 [ 3110.683929] input: Apple Wireless Trackpad as /devices/pci:00/:00:14.0/usb1/1-7/1-7:1.0/bluetooth/hci0/hci0:1024/0005:05AC:030E.000A/input/input26 [ 3110.684487] magicmouse 0005:05AC:030E.000A: input,hidraw1: BLUETOOTH HID v1.60 Mouse [Apple Wireless Trackpad] on 64:5d:86:86:3f:98 - ` - And this is what journalctl -b shows at the moment of the - disconnection/reconnection: - `de juny 13 21:37:49 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) config/udev: removing device Apple Wireless Trackpad - de juny 13 21:37:49 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (**) Option "fd" "64" (1,63 m)˜ + And this is what journalctl -b shows at the moment of the disconnection/reconnection: + + de juny 13 21:37:49 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) config/udev: removing device Apple Wireless Trackpad + de juny 13 21:37:49 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (**) Option "fd" "64" (1,63 m)˜ de juny 13 21:37:49 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) event16 - Apple Wireless Trackpad: device removed de juny 13 21:37:49 TM1703 gnome-shell[5071]: g_array_unref: assertion 'array' failed de juny 13 21:37:49 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) UnloadModule: "libinput" de juny 13 21:37:49 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) systemd-logind: releasing fd for 13:80 de juny 13 21:37:49 TM1703 upowerd[1271]: unhandled action 'unbind' on /sys/devices/pci:00/:00:14.0/usb1/1-7/1-7:1.0/bluetooth/hci0/hci0:256/0005:05AC:030E.0008 de juny 13 21:37:50 TM1703 kernel: magicmouse 0005:05AC:030E.0009: unknown main item tag 0x0 de juny 13 21:37:50 TM1703 kernel: input: Apple Wireless Trackpad as /devices/pci:00/:00:14.0/usb1/1-7/1-7:1.0/bluetooth/hci0/hci0:256/0005:05AC:030E.0009/input/input25 de juny 13 21:37:50 TM1703 kernel: magicmouse 0005:05AC:030E.0009: input,hidraw1: BLUETOOTH HID v1.60 Mouse [Apple Wireless Trackpad] on 64:5d:86:86:3f:98 de juny 13 21:37:50 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) config/udev: Adding input device Apple Wireless Trackpad (/dev/input/mouse1) de juny 13 21:37:50 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) No input driver specified, ignoring this device. de juny 13 21:37:50 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) This device may have been added with another device file. de juny 13 21:37:50 TM1703 /usr/lib/gdm3/gdm-x-session[4882]: (II) config/udev: Adding input device Apple Wireless Trackpad
[Bug 1834085] Re: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes
** Package changed: ubuntu => libinput (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834085 Title: Bluetooth touchpad (Apple Magic Trackpad) disconnects every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1834085/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
