[Bug 1853061] Re: Connection to USB-C hub frequently drops when charging over it

2020-06-15 Thread Matt W
I am now running Ubuntu 20.04 with kernel version 5.4.0-37-generic and have 
reproduced the bug after running the command 
 # echo "file drivers/pci/* +p" > /sys/kernel/debug/dynamic_debug/control
as was requested. Attached is the dmesg log.

Attached to the Thunderbolt hub are an iphone and an external monitor.
The connection drops a couple times over the period of the log.



** Attachment added: "dmesg"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1853061/+attachment/5384224/+files/dmesg

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Title:
  Connection to USB-C hub frequently drops when charging over it

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[Bug 1853061] Re: Connection to USB-C hub frequently drops when charging over it

2019-11-21 Thread Matt W
I tried installing the deb files

linux-headers-5.4.0-050400rc8_5.4.0-050400rc8.201911171930_all.deb
linux-headers-5.4.0-050400rc8-generic_5.4.0-050400rc8.201911171930_amd64.deb
linux-image-unsigned-5.4.0-050400rc8-generic_5.4.0-050400rc8.201911171930_amd64.deb
linux-modules-5.4.0-050400rc8-generic_5.4.0-050400rc8.201911171930_amd64.deb

and booting with the new kernel but my system did not seem to be wholly
compatible. The proprietary nvidia drivers I am using (nvidia-driver-440
off of the Ubuntu graphics-drivers ppa) did not seem to be compatible
with these kernel debs. I was unable to get to the Gnome desktop when
trying to use nouveau drivers with kernel 5.4.0. I will try again and
see if I can get to the desktop when I get a chance to debug the boot
process in a day or two.

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Title:
  Connection to USB-C hub frequently drops when charging over it

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[Bug 1853061] Re: Connection to USB-C hub frequently drops when charging over it

2019-11-19 Thread Kai-Heng Feng
Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc8/

Under v5.4-rc8, run
# echo "file drivers/pci/* +p" > /sys/kernel/debug/dynamic_debug/control 

And attach dmesg when this issue happens again.

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Title:
  Connection to USB-C hub frequently drops when charging over it

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[Bug 1853061] Re: Connection to USB-C hub frequently drops when charging over it

2019-11-19 Thread Matt W
I guess the manufacturer calls it a dock even though the computer does
not actually dock into it, it attaches via a Thunderbolt 3 cable which I
guess is different than USB-C . Sorry for the mistake.

This entry in the lspci:
40:00.0 Ethernet controller [0200]: Intel Corporation I210 Gigabit Network 
Connection [8086:1533] (rev 03)

is indeed over the dock (it disappears when the dock is unplugged; the
other Ethernet controller remains so I guess it is the one in the laptop
itself).

When I ran the info reporting program the only connections I had to the
dock were an ethernet cable to the dock's ethernet port and an external
monitor from a USB-C port on the dock to the displayport out on the
monitor.

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Title:
  Connection to USB-C hub frequently drops when charging over it

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[Bug 1853061] Re: Connection to USB-C hub frequently drops when charging over it

2019-11-18 Thread Kai-Heng Feng
Seems like it's a Thunderbolt Dock comes with Intel I210 ethernet?

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Title:
  Connection to USB-C hub frequently drops when charging over it

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