[Bug 1853075] Re: 19.10 Boots into a black screen

2020-01-08 Thread ajasonwang
Is it possible to fix this issue by downgrade kernel version to 5.0.0 ?

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  19.10 Boots into a black screen

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-12-04 Thread Kai-Heng Feng
nproc is in coreutil so I am not sure why it happened.

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-12-04 Thread Felix Battle
Hi, so I had this same exact issue. using 5.4 allowed me to get into
Ubuntu, but now my Wifi driver is broken. Do you guys happen to known if
the Netgear A6210 has a driver that will work with this Kernel?

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  19.10 Boots into a black screen

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-22 Thread Felipe Moreno
Hey, I was able to find that the bug was fixed in v5.4-rc1. I haven't been able 
to find the commit that fixes the issue though. Trying to run: 
$ make -j`nproc` deb-pkg
Gives me the error: make: *** No rule to make target 'nproc'.  Stop.

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-21 Thread Kai-Heng Feng
Would it be possible for you to do a reverse kernel bisection?

First, find the first -rc kernel works and the last -rc kernel doesn’t
work from http://kernel.ubuntu.com/~kernel-ppa/mainline/

Then,
$ sudo apt build-dep linux
$ git clone git://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git
$ cd linux
$ git bisect start
$ git bisect new $(the working version you found)
$ git bisect old $(the non-working version found)
$ make localmodconfig
$ make -j`nproc` deb-pkg
Install the newly built kernel, then reboot with it.
If it doesn’t work,
$ git bisect old
Otherwise,
$ git bisect new
Repeat to "make -j`nproc` deb-pkg" until you find the commit fixes the issue.

Then we can backport the bisected fix to stock Ubuntu kernel.

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-21 Thread Felipe Moreno
Sweet! That worked! Thank you for bearing with me and providing this
support. Very much appreciated Kai-Heng.

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-20 Thread Kai-Heng Feng
Download and install:
linux-image-unsigned-5.4.0-050400rc8-generic_5.4.0-050400rc8.201911171930_amd64.deb
linux-modules-5.4.0-050400rc8-generic_5.4.0-050400rc8.201911171930_amd64.deb

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-19 Thread Felipe Moreno
Should I build this from source? Or is there a .deb package that I can
install with dpkg?

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-19 Thread Kai-Heng Feng
Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc8/

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-19 Thread Felipe Moreno
That didn't help.

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-18 Thread Kai-Heng Feng
$ sudo apt install linux-generic

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-18 Thread Felipe Moreno
Oh nice, and I should install all the updates or just upgrade the grub?

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-18 Thread Kai-Heng Feng
https://wiki.ubuntu.com/Testing/EnableProposed

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-18 Thread Felipe Moreno
So I should download this? 
https://www.ubuntuupdates.org/package/core/eoan/main/proposed/linux
Then extract the .tar and follow these steps? 
http://www.berkes.ca/guides/linux_kernel.html

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-18 Thread Kai-Heng Feng
Can you please test 5.3.0-24 from eoan-proposed?

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-18 Thread Felipe Moreno
** Description changed:

  After upgrading to 19.10 and rebooting. My machine goes into a frozen
  black screen. The default kernel after the update (5.3.0-23-generic)
  does not succeed in booting. If I select the older kernel,
  5.0.0-36-generic, grub does go through and succeeds booting up.
  
- System is a Dell XPS 15 9560 with Ubuntu Dual Boot. GRUB version
+ System is a Dell XPS 15 9550 with Ubuntu Dual Boot. GRUB version
  2.04-1ubuntu12. The Windows partition does work properly, and I am able
  to boot into it. Please advice on how to proceed with a fix, or if an
  update pushed to grub will fix this issue.
  
  Thanks.
- --- 
+ ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  pipemon2417 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  pipemon2417 F pulseaudio
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 19.10
  HibernationDevice: RESUME=UUID=c26ef9c3-b999-4441-b750-cf80d00fc68e
  InstallationDate: Installed on 2017-11-02 (746 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 003: ID 04f3:21d5 Elan Microelectronics Corp. Touchscreen
-  Bus 001 Device 002: ID 0cf3:e301 Qualcomm Atheros Communications 
-  Bus 001 Device 004: ID 1bcf:2b95 Sunplus Innovation Technology Inc. 
Integrated_Webcam_HD
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 003: ID 04f3:21d5 Elan Microelectronics Corp. Touchscreen
+  Bus 001 Device 002: ID 0cf3:e301 Qualcomm Atheros Communications
+  Bus 001 Device 004: ID 1bcf:2b95 Sunplus Innovation Technology Inc. 
Integrated_Webcam_HD
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS 15 9550
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-36-generic 
root=UUID=6b1a4315-6bdf-471f-90b5-6fb32c3bfc2b ro quiet splash
  ProcVersionSignature: Ubuntu 5.0.0-36.39-generic 5.0.21
  RelatedPackageVersions:
-  linux-restricted-modules-5.0.0-36-generic N/A
-  linux-backports-modules-5.0.0-36-generic  N/A
-  linux-firmware1.183.2
+  linux-restricted-modules-5.0.0-36-generic N/A
+  linux-backports-modules-5.0.0-36-generic  N/A
+  linux-firmware1.183.2
  Tags:  eoan
  Uname: Linux 5.0.0-36-generic x86_64
  UpgradeStatus: Upgraded to eoan on 2019-11-18 (0 days ago)
  UserGroups: adm audio cdrom dialout dip kvm lpadmin plugdev pulse sambashare 
sudo video
  _MarkForUpload: True
  dmi.bios.date: 07/30/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.11.2
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.11.2:bd07/30/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 15 9550
  dmi.product.sku: 06E4
  dmi.sys.vendor: Dell Inc.

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Title:
  19.10 Boots into a black screen

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-18 Thread Felipe Moreno
apport information

** Tags added: apport-collected eoan

** Description changed:

  After upgrading to 19.10 and rebooting. My machine goes into a frozen
  black screen. The default kernel after the update (5.3.0-23-generic)
  does not succeed in booting. If I select the older kernel,
  5.0.0-36-generic, grub does go through and succeeds booting up.
  
  System is a Dell XPS 15 9560 with Ubuntu Dual Boot. GRUB version
  2.04-1ubuntu12. The Windows partition does work properly, and I am able
  to boot into it. Please advice on how to proceed with a fix, or if an
  update pushed to grub will fix this issue.
  
  Thanks.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu8.2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  pipemon2417 F pulseaudio
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 19.10
+ HibernationDevice: RESUME=UUID=c26ef9c3-b999-4441-b750-cf80d00fc68e
+ InstallationDate: Installed on 2017-11-02 (746 days ago)
+ InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
+ Lsusb:
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 003: ID 04f3:21d5 Elan Microelectronics Corp. Touchscreen
+  Bus 001 Device 002: ID 0cf3:e301 Qualcomm Atheros Communications 
+  Bus 001 Device 004: ID 1bcf:2b95 Sunplus Innovation Technology Inc. 
Integrated_Webcam_HD
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Dell Inc. XPS 15 9550
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-36-generic 
root=UUID=6b1a4315-6bdf-471f-90b5-6fb32c3bfc2b ro quiet splash
+ ProcVersionSignature: Ubuntu 5.0.0-36.39-generic 5.0.21
+ RelatedPackageVersions:
+  linux-restricted-modules-5.0.0-36-generic N/A
+  linux-backports-modules-5.0.0-36-generic  N/A
+  linux-firmware1.183.2
+ Tags:  eoan
+ Uname: Linux 5.0.0-36-generic x86_64
+ UpgradeStatus: Upgraded to eoan on 2019-11-18 (0 days ago)
+ UserGroups: adm audio cdrom dialout dip kvm lpadmin plugdev pulse sambashare 
sudo video
+ _MarkForUpload: True
+ dmi.bios.date: 07/30/2019
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.11.2
+ dmi.board.name: 0N7TVV
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A01
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.11.2:bd07/30/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA01:cvnDellInc.:ct9:cvr:
+ dmi.product.family: XPS
+ dmi.product.name: XPS 15 9550
+ dmi.product.sku: 06E4
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1853075/+attachment/5306369/+files/AlsaInfo.txt

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-18 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command only once, as it
will automatically gather debugging information, in a terminal:

apport-collect 1853075

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

Note: If you can't boot the latest kernel, please NOTE it & run `apport-
collect 1853075` using an older kernel (the detail won't be as
pertinent, but it'll still have detail).

This bug report can be converted to a question (which is aimed at
support, bug reports are aimed and finding problems and fixing so
subsequent users won't stumble with the same issue). You can also find
help with your problem in the support forum of your local Ubuntu
community http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
https://discourse.ubuntu.com/t/community-support/709

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  19.10 Boots into a black screen

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[Bug 1853075] Re: 19.10 Boots into a black screen

2019-11-18 Thread Felipe Moreno
** Description changed:

  After upgrading to 19.10 and rebooting. My machine goes into a frozen
  black screen. The default kernel after the update (5.3.0-23-generic)
  does not succeed in booting. If I select the older kernel,
  5.0.0-36-generic, grub does go through and succeeds booting up.
  
- System is a Dell XPS 15 9560 with Ubuntu Dual Boot. The Windows
- partition does work properly, and I am able to boot into it. Please
- advice on how to proceed with a fix, or if an update pushed to grub will
- fix this issue.
- 
+ System is a Dell XPS 15 9560 with Ubuntu Dual Boot. GRUB version
+ 2.04-1ubuntu12. The Windows partition does work properly, and I am able
+ to boot into it. Please advice on how to proceed with a fix, or if an
+ update pushed to grub will fix this issue.
  
  Thanks.

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