[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
I have again the same problem after recent updates.
term.log and history.log of the updates are in attachment
corrado@corrado-x6-hh-1214:~$ simple-scan --debug
[+0,00s] DEBUG: simple-scan.vala:2012: Starting simple-scan 3.38.1, PID=7368
[+0,00s] DEBUG: unsetenv() is not thread-safe and should not be used after
threads are created
[+0,01s] DEBUG: _g_io_module_get_default: Found default implementation dconf
(DConfSettingsBackend) for ‘gsettings-backend’
[+0,03s] DEBUG: app-window.vala:1990: Loading state from
/home/corrado/.cache/simple-scan/state
[+0,03s] DEBUG: app-window.vala:1969: Restoring window to 735x734 pixels
[+0,07s] DEBUG: scanner.vala:1548: sane_init () -> SANE_STATUS_GOOD
[+0,07s] DEBUG: scanner.vala:1554: SANE version 1.0.31
[+0,07s] DEBUG: scanner.vala:1615: Requesting redetection of scan devices
[+0,07s] DEBUG: scanner.vala:828: Processing request
[+0,44s] DEBUG: app-window.vala:2065: Saving state to
/home/corrado/.cache/simple-scan/state
[+7,66s] DEBUG: scanner.vala:341: sane_get_devices () -> SANE_STATUS_GOOD
[+7,66s] DEBUG: scanner.vala:353: Device: name="escl:http://127.0.0.1:6;
vendor="HP" model="DeskJet 2600 series [665032] (USB)" type="flatbed scanner"
[+7,66s] DEBUG: scanner.vala:353: Device:
name="hpaio:/usb/DeskJet_2600_series?serial=CN0569B27006PS"
vendor="Hewlett-Packard" model="DeskJet_2600_series" type="all-in-one"
[+7,98s] DEBUG: app-window.vala:2065: Saving state to
/home/corrado/.cache/simple-scan/state
[+10,77s] DEBUG: simple-scan.vala:1817: Requesting scan at 300 dpi from device
'escl:http://127.0.0.1:6'
[+10,77s] DEBUG: scanner.vala:1683: Scanner.scan
("escl:http://127.0.0.1:6;, dpi=300, scan_mode=ScanMode.COLOR, depth=8,
type=single, paper_width=0, paper_height=0, brightness=0, contrast=0,
delay=3000ms)
[+10,77s] DEBUG: scanner.vala:828: Processing request
[+10,77s] DEBUG: scanner.vala:889: sane_open ("escl:http://127.0.0.1:6;) ->
SANE_STATUS_NO_MEM
[+10,77s] WARNING: scanner.vala:893: Unable to open device: Out of memory
[+11,63s] DEBUG: app-window.vala:2065: Saving state to
/home/corrado/.cache/simple-scan/state
[+258,16s] DEBUG: app-window.vala:2065: Saving state to
/home/corrado/.cache/simple-scan/state
[+263,04s] DEBUG: autosave-manager.vala:201: Deleting autosave records
[+263,04s] DEBUG: scanner.vala:1711: Stopping scan thread
[+263,04s] DEBUG: scanner.vala:828: Processing request
[+263,05s] DEBUG: scanner.vala:1722: sane_exit ()
corrado@corrado-x6-hh-1214:~$
** Attachment added: "logs.zip"
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+attachment/5452644/+files/logs.zip
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Title:
simple-scan unable to connect scanner HP 2630
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[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
apport information ** Tags added: apport-collected hirsute ** Description changed: simple-scan says: "Ready to scan" but when i click on "scan" it fails to scan with a message "unable to connect to scanner" corrado@corrado-x4-focal:~$ scanimage -L device `hpaio:/usb/DeskJet_2600_series?serial=CN0569B27006PS' is a Hewlett-Packard DeskJet_2600_series all-in-one corrado@corrado-x4-focal:~$ apt policy simple-scan simple-scan: Installed: 3.36.3-0ubuntu0.20.04.0 Candidate: 3.36.3-0ubuntu0.20.04.0 Version table: *** 3.36.3-0ubuntu0.20.04.0 500 500 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.36.0-0ubuntu1 500 500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages corrado@corrado-x4-focal:~$ inxi -Fx System:Host: corrado-x4-focal Kernel: 5.4.0-56-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Gnome 3.36.4 Distro: Ubuntu 20.04.1 LTS (Focal Fossa) Machine: Type: Desktop Mobo: ASRock model: H110M-G/M.2 serial: UEFI: American Megatrends v: P1.10 date: 05/11/2017 CPU: Topology: Dual Core model: Intel Core i3-7100 bits: 64 type: MT MCP arch: Kaby Lake rev: 9 L2 cache: 3072 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 31199 Speed: 801 MHz min/max: 800/3900 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 Graphics: Device-1: Intel HD Graphics 630 vendor: ASRock driver: i915 v: kernel bus ID: 00:02.0 Display: x11 server: X.Org 1.20.8 driver: i915 resolution: 1920x1080~60Hz OpenGL: renderer: Mesa Intel HD Graphics 630 (KBL GT2) v: 4.6 Mesa 20.0.8 direct render: Yes Audio: Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: ASRock driver: snd_hda_intel v: kernel bus ID: 00:1f.3 Device-2: Logitech QuickCam Pro 9000 type: USB driver: snd-usb-audio,uvcvideo bus ID: 1-2:3 Sound Server: ALSA v: k5.4.0-56-generic Network: Device-1: Intel Ethernet I219-V vendor: ASRock driver: e1000e v: 3.2.6-k port: f040 bus ID: 00:1f.6 IF: enp0s31f6 state: up speed: 100 Mbps duplex: full mac: 70:85:c2:44:7b:86 Drives:Local Storage: total: 2.05 TiB used: 19.43 GiB (0.9%) ID-1: /dev/nvme0n1 vendor: Kingston model: SKC2000M8250G size: 232.89 GiB ID-2: /dev/sda vendor: Toshiba model: DT01ACA100 size: 931.51 GiB ID-3: /dev/sdb vendor: Hitachi model: HDS721010CLA332 size: 931.51 GiB Partition: ID-1: / size: 31.25 GiB used: 19.42 GiB (62.2%) fs: ext4 dev: /dev/nvme0n1p4 ID-2: swap-1 size: 8.00 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda2 Sensors: System Temperatures: cpu: 27.0 C mobo: 31.0 C Fan Speeds (RPM): fan-1: 0 fan-2: 2276 fan-3: 0 fan-4: 2216 fan-5: 0 fan-6: 0 Voltages: 12v: N/A 5v: N/A 3.3v: 3.42 vbat: 3.15 Info: Processes: 227 Uptime: 36m Memory: 7.48 GiB used: 1.59 GiB (21.2%) Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 inxi: 3.0.38 corrado@corrado-x4-focal:~$ ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: simple-scan 3.36.3-0ubuntu0.20.04.0 ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73 Uname: Linux 5.4.0-56-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.13 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Dec 7 17:16:02 2020 ExecutablePath: /usr/bin/simple-scan InstallationDate: Installed on 2020-04-29 (222 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-56-generic root=UUID=8a3753b1-5036-49b8-98d8-8b5c3eb01c74 ro quiet splash SimpleScanLog: SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/11/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.10 dmi.board.name: H110M-G/M.2 dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.10:bd05/11/2017:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH110M-G/M.2:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu55 + Architecture: amd64 + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 21.04 + InstallationDate: Installed on 2020-12-14 (29
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
corrado@corrado-x5-hh-1207:~$ inxi -Fx System:Host: corrado-x5-hh-1207 Kernel: 5.8.0-25-generic x86_64 bits: 64 compiler: gcc v: 10.2.0 Desktop: GNOME 3.38.1 Distro: Ubuntu 21.04 (Hirsute Hippo) Machine: Type: Desktop Mobo: ASRock model: H110M-G/M.2 serial: UEFI: American Megatrends v: P1.10 date: 05/11/2017 CPU: Info: Dual Core model: Intel Core i3-7100 bits: 64 type: MT MCP arch: Kaby Lake rev: 9 L2 cache: 3072 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 31199 Speed: 800 MHz min/max: 800/3900 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 Graphics: Device-1: Intel HD Graphics 630 vendor: ASRock driver: i915 v: kernel bus ID: 00:02.0 Device-2: ARC USB 2.0 Camera type: USB driver: uvcvideo bus ID: 1-8:6 Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz OpenGL: renderer: Mesa Intel HD Graphics 630 (KBL GT2) v: 4.6 Mesa 20.2.4 direct render: Yes Audio: Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: ASRock driver: snd_hda_intel v: kernel bus ID: 00:1f.3 Device-2: Logitech QuickCam Pro 9000 type: USB driver: snd-usb-audio,uvcvideo bus ID: 1-2:3 Sound Server: ALSA v: k5.8.0-25-generic Network: Device-1: Intel Ethernet I219-V vendor: ASRock driver: e1000e v: 3.2.6-k port: f040 bus ID: 00:1f.6 IF: enp0s31f6 state: up speed: 100 Mbps duplex: full mac: 70:85:c2:44:7b:86 Drives:Local Storage: total: 2.05 TiB used: 7.62 GiB (0.4%) ID-1: /dev/nvme0n1 vendor: Kingston model: SKC2000M8250G size: 232.89 GiB ID-2: /dev/sda vendor: Toshiba model: DT01ACA100 size: 931.51 GiB ID-3: /dev/sdb vendor: Hitachi model: HDS721010CLA332 size: 931.51 GiB Partition: ID-1: / size: 31.25 GiB used: 7.61 GiB (24.3%) fs: ext4 dev: /dev/nvme0n1p5 Swap: ID-1: swap-1 type: partition size: 8.00 GiB used: 1.8 MiB (0.0%) dev: /dev/sda2 Sensors: System Temperatures: cpu: 43.0 C mobo: N/A Fan Speeds (RPM): N/A Info: Processes: 225 Uptime: 7h 29m Memory: 7.48 GiB used: 3.50 GiB (46.7%) Init: systemd runlevel: 5 Compilers: gcc: N/A Packages: 1823 Shell: Bash v: 5.1.0-rc3 inxi: 3.1.09 corrado@corrado-x5-hh-1207:~$ ** Attachment added: "simple-scan.zip" https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+attachment/5442301/+files/simple-scan.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
Generally it is not simple-scan issue. The isse do not exists in Ubuntu 21.04, because the Sane " "escl" backends were improved. Could you please attach logs from simple-scan and Ubuntu 21.04? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
On a new install from Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201207) with corrado@corrado-x5-hh-1207:~$ apt policy simple-scan simple-scan: Installed: 3.38.1-1 Candidate: 3.38.1-1 Version table: *** 3.38.1-1 500 500 http://it.archive.ubuntu.com/ubuntu hirsute/main amd64 Packages 100 /var/lib/dpkg/status corrado@corrado-x5-hh-1207:~$ simple-scan works fine; printer was connected and power-on during installation. On a different new install on same PC from the same ISO with the printer NOT connected at installation I had to run hp-doctor to solve the problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
>From Ubuntu 20.10 (no hp-doctor was run) and corrado@corrado-p3-groovy:~$ apt policy simple-scan simple-scan: Installed: 3.36.4-1 Candidate: 3.36.4-1 Version table: *** 3.36.4-1 500 500 http://archive.ubuntu.com/ubuntu groovy/main amd64 Packages 100 /var/lib/dpkg/status corrado@corrado-p3-groovy: ** Attachment added: "simple-scan.zip" https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+attachment/5442017/+files/simple-scan.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
Now from a different installation on same PC (but NO hp-doctor was run) starting simple-scan I see the 1st window, I click on the small arrow near 'HP Deskjet..' I DO NOT SEE the second option (as in 2nd window) I click on 'Scan' and see the message in the 3rd picture. Here in attachment the pictures, will attach simple-scan log in the next comment. ** Attachment added: "Screenshot from 2020-12-08 17-56-49.png" https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+attachment/5442016/+files/Screenshot%20from%202020-12-08%2017-56-49.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
The second option for the scanner appears also in Ubuntu 20.04 after running hp-doctor and so simple scan works also on Ubuntu 20.04. BEFORE running hp-doctor I see the attached screenshot where if I click on the small arrow near 'HP Deskjet..' I DO NOT SEE the second option. ** Attachment added: "Screenshot from 2020-12-08 14-52-31.png" https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+attachment/5442012/+files/Screenshot%20from%202020-12-08%2014-52-31.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
Generally you have two scanner backends: * "escl:http://127.0.0.1:60001; vendor="HP" model="DeskJet 2600 series [665032] (USB 1)" * "hpaio:/usb/DeskJet_2600_series?serial=CN0569B27006PS" vendor="Hewlett-Packard" model="DeskJet_2600_series" The first is not working correctly. Could you please describe and attach the screenshot of issue that you cannot change scanner backend? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
Note: problem is solved for simple-scan 3.38.1-1 available in Ubuntu 21.04 where i can select the other entry for the scanner but NOT for simple-scan 3.36.3-0ubuntu0.20.04.0 distributed with Ubuntu 20.04 where only 'HP DeskJet_2600_series' is available. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
Sorry, in the 1st screen simple-scan proposed 'HP DeskJet_2600_series' an I accepted this, if I change and select the other one simple-scan works fine. so You can consider the problem is solved Thanks a lot -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
attached Zip as requested from /home/corrado/.cache/simple-scan ** Attachment added: "Zip from /home/corrado/.cache/simple-scan" https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+attachment/5441965/+files/simple-scan.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
Renamed directory, ./_install/bin/simple-scan --debug gives the same problem. changed Paper Size and decrease DPI - same problem but I select 'single page' but then in preferences i see 'multiple pages from flatbed' it's correct? see attached picture. I also craeated a zip file from simple-scan folder and will attach with my next comment. ** Attachment added: "Screenshot from 2020-12-08 13-28-35.png" https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+attachment/5441964/+files/Screenshot%20from%202020-12-08%2013-28-35.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
Please try to change Paper Size and decrease DPI in application settings. Try also rename /home/corrado/.cache/simple-scan directory. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
It seems that the issue is with error: Failed to delete autosaves: Error opening directory â/home/corrado/.cache/simple-scan/autosavesâ: No such file or directory Could you please try to compress /home/corrado/.cache/simple-scan directory and attach it to bug report? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
Note: the scanner seems OK because using skanlite i have no problems. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
test with debug ** Attachment added: "test new scan with debug" https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+attachment/5441906/+files/scan-test.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
Same problem with the new version from gitlab. ** Attachment added: "installation from gitlab" https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+attachment/5441905/+files/scan-install.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
Same problem on Ubuntu 21.04 with a new version:
corrado@corrado-x7-hh-1201:~$ apt policy simple-scan
simple-scan:
Installed: 3.38.1-1
Candidate: 3.38.1-1
Version table:
*** 3.38.1-1 500
500 http://archive.ubuntu.com/ubuntu hirsute/main amd64 Packages
100 /var/lib/dpkg/status
corrado@corrado-x7-hh-1201:~$ simple-scan -d
[+0,00s] DEBUG: simple-scan.vala:2012: Starting simple-scan 3.38.1, PID=9389
[+0,00s] DEBUG: unsetenv() is not thread-safe and should not be used after
threads are created
[+0,01s] DEBUG: _g_io_module_get_default: Found default implementation dconf
(DConfSettingsBackend) for ‘gsettings-backend’
[+0,03s] DEBUG: app-window.vala:1990: Loading state from
/home/corrado/.cache/simple-scan/state
[+0,03s] DEBUG: app-window.vala:1969: Restoring window to 600x400 pixels
[+0,07s] DEBUG: scanner.vala:1548: sane_init () -> SANE_STATUS_GOOD
[+0,07s] DEBUG: scanner.vala:1554: SANE version 1.0.31
[+0,07s] DEBUG: scanner.vala:1615: Requesting redetection of scan devices
[+0,07s] DEBUG: scanner.vala:828: Processing request
[+0,44s] DEBUG: app-window.vala:2065: Saving state to
/home/corrado/.cache/simple-scan/state
[+7,72s] DEBUG: scanner.vala:341: sane_get_devices () -> SANE_STATUS_GOOD
[+7,72s] DEBUG: scanner.vala:353: Device: name="escl:http://127.0.0.1:60001;
vendor="HP" model="DeskJet 2600 series [665032] (USB 1)" type="flatbed scanner"
[+7,72s] DEBUG: scanner.vala:353: Device:
name="hpaio:/usb/DeskJet_2600_series?serial=CN0569B27006PS"
vendor="Hewlett-Packard" model="DeskJet_2600_series" type="all-in-one"
[+8,03s] DEBUG: app-window.vala:2065: Saving state to
/home/corrado/.cache/simple-scan/state
[+10,96s] DEBUG: simple-scan.vala:1817: Requesting scan at 300 dpi from device
'hpaio:/usb/DeskJet_2600_series?serial=CN0569B27006PS'
[+10,96s] DEBUG: scanner.vala:1683: Scanner.scan
("hpaio:/usb/DeskJet_2600_series?serial=CN0569B27006PS", dpi=300,
scan_mode=ScanMode.COLOR, depth=8, type=single, paper_width=0, paper_height=0,
brightness=0, contrast=0, delay=3000ms)
[+10,96s] DEBUG: scanner.vala:828: Processing request
[+11,00s] DEBUG: scanner.vala:889: sane_open
("hpaio:/usb/DeskJet_2600_series?serial=CN0569B27006PS") -> SANE_STATUS_IO_ERROR
[+11,00s] WARNING: scanner.vala:893: Unable to open device: Error during device
I/O
[+11,25s] DEBUG: app-window.vala:2065: Saving state to
/home/corrado/.cache/simple-scan/state
[+11,76s] DEBUG: app-window.vala:2065: Saving state to
/home/corrado/.cache/simple-scan/state
[+214,30s] DEBUG: app-window.vala:2065: Saving state to
/home/corrado/.cache/simple-scan/state
[+217,01s] DEBUG: app-window.vala:2065: Saving state to
/home/corrado/.cache/simple-scan/state
/home/corrado/.cache/simple-scan/state
[window]
width=600
height=400
is-maximized=false
is-fullscreen=false
[scanner]
scan-type=single
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https://bugs.launchpad.net/bugs/1907121
Title:
simple-scan unable to connect scanner HP 2630
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[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
Note: I have a similar(?) problem with xsane: https://bugs.launchpad.net/ubuntu/+source/xsane/+bug/1907113 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1907121] Re: simple-scan unable to connect scanner HP 2630
Please try to run application in debug mode, and attach the logs: $ simple-scan -d Please try to build the latest version according to instruction: https://gitlab.gnome.org/GNOME/simple-scan/-/blob/master/README.md #building-from-source and check if the issue is existing in latest version. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1907121/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
