[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-23 Thread Martin Pitt
Hm, nothing helpful there, I'm afraid. It just shows that udev and
devkit-disks mirror all the add/reset/remove pingpong.

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-23 Thread Martin Pitt
So the next step that comes to my mind is to do

  sudo killall devkit-disks-daemon
  sudo strace -vftt -s 1024 -o /tmp/dk-disks.trace 
/usr/lib/devicekit-disks/devkit-disks-daemon

then reproduce the situation, and attach /tmp/dk-disks.trace. Warning,
this could become quite huge, so perhaps do a

  bzip2 -9 /tmp/dk-disks.trace

before and attach /tmp/dk-disks.trace.bz2 instead

Thanks!

** Summary changed:

- Koala: External SATA-USB Drive no longer being identified properly
+ External SATA-USB Drive gives lots of USB resets

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-23 Thread Martin Pitt
Another thing worth trying is

  echo blacklist ehci_hcd  | sudo tee /etc/modprobe.d/blacklist-ehci
  sudo update-initramfs -u

then reboot, and try again. This will use the slower USB 1.1 drivers.
Does this work?

After this, please clean up again with

  sudo rm /etc/modprobe.d/blacklist-ehci
  sudo update-initramfs -u

and reboot. Thanks!

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-22 Thread Peter Bašista
Yes, no problem. Here it is:


** Attachment added: The log from command 
/usr/lib/devicekit-disks/devkit-disks-daemon 21
   http://launchpadlibrarian.net/29382121/devkit-disks.log

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-21 Thread Stefan Bader
** Changed in: linux (Ubuntu)
 Assignee: Canonical Kernel Team (canonical-kernel-team) = Stefan Bader 
(stefan-bader-canonical)

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-21 Thread Martin Pitt
Can you please open a Terminal and do

  sudo killall devkit-disks-daemon
  sudo /usr/lib/devicekit-disks/devkit-disks-daemon 21 | tee 
/tmp/devkit-disks.log

and then reproduce the error (i. e. plug in the device, try to mount
it). After that, please press Control-C, and attach /tmp/devkit-
disks.log here. Thanks!

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-18 Thread Scott Zawalski
Thanks for the information, I did a quick remove without downgrading
gvfs and my drive also worked right away.

Looks like devicekit-disks is our problem.

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-18 Thread Gordon
I would just like to confirm that this works for me as well :-)). I did
apt-get uninstall devicekit-disks package, then reconnected my USB drive
(Argosy enclosure - Western Digital 2.0 TB drive) and it was recognised.

A virtual beer to Mr Peter Basista!!

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-17 Thread Steve Beattie
** Changed in: linux (Ubuntu)
 Assignee: (unassigned) = Canonical Kernel Team (canonical-kernel-team)

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-17 Thread Peter Bašista
Hello,

I would like to let you know that I have, with a great amount of luck,
managed to make Ubuntu recognize USB hard drives correctly.

In my case, the problem dissolved when I downgraded the package gvfs to the 
jaunty version.
I have also uninstalled the devicekit-disks package, which does not have the 
jaunty version. And suddenly, even without restarting, my USB hard drive just 
started working again. It is now recognized correctly and actually works.

It is strange. It was quite tricky to find out which packages had been
the cause. But fortunately, it was as easy as downgrading and
uninstalling them to make my USB hard drive working again.

I hope you will have at least as much succes as I had.

Have a nice day!

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-14 Thread Leann Ogasawara
** Changed in: linux (Ubuntu)
   Status: Confirmed = Triaged

** Tags added: regression-potential

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-12 Thread Luis Davila
I can confirm this bug too, 
for me was the same things, with the latests kernels I have the similar output 
with dmesg:

[ 1348.290418] scsi7 : SCSI emulation for USB Mass Storage devices  
 
[ 1348.290711] usb-storage: device found at 19  
 
[ 1348.290716] usb-storage: waiting for device to settle before scanning
 
[ 1353.289243] usb-storage: device scan complete
 
[ 1353.291343] scsi 7:0:0:0: Direct-Access WDC WD10 EAVS-00D7B0   
PQ: 0 ANSI: 2 CCS  
[ 1353.310715] sd 7:0:0:0: Attached scsi generic sg4 type 0
[ 1353.366547] sd 7:0:0:0: [sdd] 1953525168 512-byte logical blocks: (1.00 
TB/931 GiB)
[ 1353.375379] sd 7:0:0:0: [sdd] Write Protect is off
[ 1353.375392] sd 7:0:0:0: [sdd] Mode Sense: 34 00 00 00
[ 1353.375400] sd 7:0:0:0: [sdd] Assuming drive cache: write through
[ 1353.385208] sd 7:0:0:0: [sdd] Assuming drive cache: write through
[ 1353.385227]  sdd: sdd1 sdd2
[ 1353.438247] sd 7:0:0:0: [sdd] Assuming drive cache: write through
[ 1353.438265] sd 7:0:0:0: [sdd] Attached SCSI disk
[ 1353.808064] usb 1-4: reset high speed USB device using ehci_hcd and address 
19
[ 1354.016068] usb 1-4: device descriptor read/64, error -71
[ 1354.328070] usb 1-4: device descriptor read/64, error -71
[ 1354.544093] usb 1-4: reset high speed USB device using ehci_hcd and address 
19
[ 1354.752074] usb 1-4: device descriptor read/64, error -71
[ 1355.064081] usb 1-4: device descriptor read/64, error -71
[ 1355.280061] usb 1-4: reset high speed USB device using ehci_hcd and address 
19
[ 1355.752052] usb 1-4: device not accepting address 19, error -71
[ 1355.864049] usb 1-4: reset high speed USB device using ehci_hcd and address 
19
[ 1356.336046] usb 1-4: device not accepting address 19, error -71
[ 1356.336145] usb 1-4: USB disconnect, address 19
[ 1356.448053] usb 1-4: new high speed USB device using ehci_hcd and address 20
[ 1356.656087] usb 1-4: device descriptor read/64, error -71
[ 1356.968047] usb 1-4: device descriptor read/64, error -71
[ 1357.184052] usb 1-4: new high speed USB device using ehci_hcd and address 21
[ 1357.392045] usb 1-4: device descriptor read/64, error -71
[ 1357.704046] usb 1-4: device descriptor read/64, error -71
[ 1357.920067] usb 1-4: new high speed USB device using ehci_hcd and address 22
[ 1358.392044] usb 1-4: device not accepting address 22, error -71
[ 1358.504064] usb 1-4: new high speed USB device using ehci_hcd and address 23
[ 1358.976052] usb 1-4: device not accepting address 23, error -71
[ 1358.976100] hub 1-0:1.0: unable to enumerate USB device on port 4
[ 1359.432052] usb 2-4: new full speed USB device using ohci_hcd and address 16
[ 1359.612064] usb 2-4: device descriptor read/64, error -62
[ 1359.896046] usb 2-4: device descriptor read/64, error -62
[ 1360.176079] usb 2-4: new full speed USB device using ohci_hcd and address 17
[ 1360.356063] usb 2-4: device descriptor read/64, error -62
[ 1360.640052] usb 2-4: device descriptor read/64, error -62
[ 1360.920064] usb 2-4: new full speed USB device using ohci_hcd and address 18
[ 1361.328048] usb 2-4: device not accepting address 18, error -62
[ 1361.504063] usb 2-4: new full speed USB device using ohci_hcd and address 19
[ 1361.912047] usb 2-4: device not accepting address 19, error -62
[ 1361.912089] hub 2-0:1.0: unable to enumerate USB device on port 4

with others linux distributions works fine (so there's not a problem with the 
usb port, cable or motherboard).  
kubuntu karmic KDE 4.3 RC2
kernel 2.6.31-2-generic

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-07 Thread Peter Bašista
I would like to confirm this bug.

I am experiencing similar problems on Ubuntu karmic with the latest
updates and kernel 2.6.30.1 compiled on my own from kernel.org. I have
also tried the provided 2.6.31-2-generic kernel, as well as the current
Jaunty kernel (2.6.28-11-generic), but the results were the same:

Basically, I get my external USB drive detected, but I don't get the
/dev files generated and therefore I cannot access my drive. There are
many device descriptor read/64, errors and device not accepting
address %NUMBER% errors followed by unable to enumerate USB device on
port 1 errors in dmesg:

[   87.256073] usb 1-1: new high speed USB device using ehci_hcd and address 5
[   87.389479] usb 1-1: New USB device found, idVendor=152d, idProduct=2329
[   87.389489] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=5
[   87.389496] usb 1-1: Product: USB to ATA/ATAPI Bridge
[   87.389502] usb 1-1: Manufacturer: JMicron
[   87.389506] usb 1-1: SerialNumber: 13D107568FFF
[   87.389712] usb 1-1: configuration #1 chosen from 1 choice
[   87.650345] Initializing USB Mass Storage driver...
[   87.650566] scsi0 : SCSI emulation for USB Mass Storage devices
[   87.651035] usbcore: registered new interface driver usb-storage
[   87.653675] USB Mass Storage support registered.
[   87.681510] usb-storage: device found at 5
[   87.681518] usb-storage: waiting for device to settle before scanning
[   92.682146] scsi 0:0:0:0: Direct-Access SAMSUNG  HD502IJ   
PQ: 0 ANSI: 2 CCS
[   92.682401] usb-storage: device scan complete
[   92.689322] sd 0:0:0:0: [sda] 976773168 512-byte hardware sectors: (500 
GB/465 GiB)
[   92.692523] sd 0:0:0:0: [sda] Write Protect is off
[   92.692529] sd 0:0:0:0: [sda] Mode Sense: 34 00 00 00
[   92.692532] sd 0:0:0:0: [sda] Assuming drive cache: write through
[   92.696598] sd 0:0:0:0: [sda] Assuming drive cache: write through
[   92.696605]  sda: sda1 sda2 sda3 sda4  sda5 sda6 sda7 sda8 sda9 sda10 
[   92.780431] sd 0:0:0:0: [sda] Attached SCSI disk
[   93.528106] usb 1-1: reset high speed USB device using ehci_hcd and address 5
[   93.732111] usb 1-1: device descriptor read/64, error -71
[   94.040092] usb 1-1: device descriptor read/64, error -71
[   94.256086] usb 1-1: reset high speed USB device using ehci_hcd and address 5
[   94.460062] usb 1-1: device descriptor read/64, error -71
[   94.768115] usb 1-1: device descriptor read/64, error -71
[   94.984117] usb 1-1: reset high speed USB device using ehci_hcd and address 5
[   95.448078] usb 1-1: device not accepting address 5, error -71
[   95.560070] usb 1-1: reset high speed USB device using ehci_hcd and address 5
[   96.024100] usb 1-1: device not accepting address 5, error -71
[   96.027749] usb 1-1: USB disconnect, address 5
[   96.144302] usb 1-1: new high speed USB device using ehci_hcd and address 6
[   96.374593] usb 1-1: device descriptor read/64, error -71
[   96.680062] usb 1-1: device descriptor read/64, error -71
[   96.896104] usb 1-1: new high speed USB device using ehci_hcd and address 7
[   97.100072] usb 1-1: device descriptor read/64, error -71
[   97.408095] usb 1-1: device descriptor read/64, error -71
[   97.624094] usb 1-1: new high speed USB device using ehci_hcd and address 8
[   98.088281] usb 1-1: device not accepting address 8, error -71
[   98.200090] usb 1-1: new high speed USB device using ehci_hcd and address 9
[   98.664071] usb 1-1: device not accepting address 9, error -71
[   98.664102] hub 1-0:1.0: unable to enumerate USB device on port 1

According to what Scott Zawalski said:
Booted into Jaunty desktop Live CD worked fine, kernel 2.6.28-11
I assume that the problem is not the kernel version.

I could not think of anything else than something was messed up in
karmic koala, which prevents USB drives from working correctly. I just
wonder what it is ... and more importantly, how to make it working
again.

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-07-07 Thread Peter Bašista
** Tags added: amd64

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-06-16 Thread Scott Zawalski
Booted into Jaunty desktop Live CD worked fine, kernel 2.6.28-11

It seems between mainline and the ubuntu kernel there is no change:

Trying Mainline kernel:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.30/

linux-image-2.6.30-020630-generic_2.6.30-020630_i386

  161.572012] usb 1-8: new high speed USB device using ehci_hcd and address 8
[  161.713059] usb 1-8: configuration #1 chosen from 1 choice
[  161.713759] scsi9 : SCSI emulation for USB Mass Storage devices
[  161.714247] usb-storage: device found at 8
[  161.714250] usb-storage: waiting for device to settle before scanning
[  166.712138] usb-storage: device scan complete
[  166.712623] scsi 9:0:0:0: Direct-Access ST375064 0NS   
PQ: 0 ANSI: 2 CCS
[  166.713670] sd 9:0:0:0: Attached scsi generic sg6 type 0
[  166.714603] sd 9:0:0:0: [sdf] 1465149168 512-byte hardware sectors: (750 
GB/698 GiB)
[  166.715348] sd 9:0:0:0: [sdf] Write Protect is off
[  166.715353] sd 9:0:0:0: [sdf] Mode Sense: 34 00 00 00
[  166.715356] sd 9:0:0:0: [sdf] Assuming drive cache: write through
[  166.720468] sd 9:0:0:0: [sdf] Assuming drive cache: write through
[  166.720474]  sdf: sdf1
[  166.740143] sd 9:0:0:0: [sdf] Attached SCSI disk
[  166.988020] usb 1-8: reset high speed USB device using ehci_hcd and address 8
[  167.112015] usb 1-8: device descriptor read/64, error -71
[  167.340017] usb 1-8: device descriptor read/64, error -71
[  167.556014] usb 1-8: reset high speed USB device using ehci_hcd and address 8
[  167.680013] usb 1-8: device descriptor read/64, error -71
[  167.908018] usb 1-8: device descriptor read/64, error -71
[  168.124016] usb 1-8: reset high speed USB device using ehci_hcd and address 8
[  168.532014] usb 1-8: device not accepting address 8, error -71
[  168.644012] usb 1-8: reset high speed USB device using ehci_hcd and address 8
[  169.056012] usb 1-8: device not accepting address 8, error -71
[  169.056062] usb 1-8: USB disconnect, address 8
[  169.168023] usb 1-8: new high speed USB device using ehci_hcd and address 9
[  169.292012] usb 1-8: device descriptor read/64, error -71
[  169.520013] usb 1-8: device descriptor read/64, error -71
[  169.736017] usb 1-8: new high speed USB device using ehci_hcd and address 10
[  169.860021] usb 1-8: device descriptor read/64, error -71
[  170.088016] usb 1-8: device descriptor read/64, error -71
[  170.304019] usb 1-8: new high speed USB device using ehci_hcd and address 11
[  170.712010] usb 1-8: device not accepting address 11, error -71
[  170.824014] usb 1-8: new high speed USB device using ehci_hcd and address 12
[  171.240012] usb 1-8: device not accepting address 12, error -71
[  171.240029] hub 1-0:1.0: unable to enumerate USB device on port 8
[  171.508012] usb 5-2: new full speed USB device using uhci_hcd and address 2
[  171.628016] usb 5-2: device descriptor read/64, error -71
[  171.852011] usb 5-2: device descriptor read/64, error -71
[  172.068015] usb 5-2: new full speed USB device using uhci_hcd and address 3
[  172.188019] usb 5-2: device descriptor read/64, error -71
[  172.412013] usb 5-2: device descriptor read/64, error -71
[  172.628011] usb 5-2: new full speed USB device using uhci_hcd and address 4
[  173.036010] usb 5-2: device not accepting address 4, error -71
[  173.148020] usb 5-2: new full speed USB device using uhci_hcd and address 5
[  173.556018] usb 5-2: device not accepting address 5, error -71
[  173.556032] hub 5-0:1.0: unable to enumerate USB device on port 2


Updated today and rebooted:

Linux udc 2.6.30-9-generic #10-Ubuntu SMP Fri Jun 12 13:05:04 UTC 2009
i686 GNU/Linux

Get the following:

[ 1558.793401] sd 10:0:0:0: Attached scsi generic sg5 type 0
[ 1558.795349] sd 10:0:0:0: [sde] 1465149168 512-byte hardware sectors: (750 
GB/698 GiB)
[ 1558.798439] sd 10:0:0:0: [sde] Write Protect is off
[ 1558.798443] sd 10:0:0:0: [sde] Mode Sense: 34 00 00 00
[ 1558.798445] sd 10:0:0:0: [sde] Assuming drive cache: write through
[ 1558.800553] sd 10:0:0:0: [sde] Assuming drive cache: write through
[ 1558.800556]  sde: sde1
[ 1558.812472] sd 10:0:0:0: [sde] Attached SCSI disk
[ 1559.004105] usb 1-8: reset high speed USB device using ehci_hcd and address 
17
[ 1559.128015] usb 1-8: device descriptor read/64, error -71
[ 1559.352034] usb 1-8: device descriptor read/64, error -71
[ 1559.568027] usb 1-8: reset high speed USB device using ehci_hcd and address 
17
[ 1559.692021] usb 1-8: device descriptor read/64, error -71
[ 1559.920048] usb 1-8: device descriptor read/64, error -71
[ 1560.136040] usb 1-8: reset high speed USB device using ehci_hcd and address 
17
[ 1560.548011] usb 1-8: device not accepting address 17, error -71
[ 1560.660025] usb 1-8: reset high speed USB device using ehci_hcd and address 
17
[ 1561.076016] usb 1-8: device not accepting address 17, error -71
[ 1561.076842] usb 1-8: USB disconnect, address 17
[ 1561.188088] usb 1-8: new high speed USB device using ehci_hcd and address 18
[ 1561.312015] usb 1-8: device descriptor 

[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-06-15 Thread Leann Ogasawara
Hi Scott,

Just curious if this was working with Jaunty?  (ie this is a
regression).  Could you also give the latest mainline kernel build a
test to see if the issue remains (currently 2.6.30-rc8) -
https://wiki.ubuntu.com/KernelMainlineBuilds .  Please let us know your
results.  Thanks.

** Changed in: linux (Ubuntu)
   Importance: Undecided = Medium

** Changed in: linux (Ubuntu)
   Status: New = Confirmed

** Tags added: needs-upstream-testing

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[Bug 387161] Re: Koala: External SATA-USB Drive no longer being identified properly

2009-06-14 Thread Scott Zawalski

** Attachment added: BootDmesg.txt
   http://launchpadlibrarian.net/27911478/BootDmesg.txt

** Attachment added: CurrentDmesg.txt
   http://launchpadlibrarian.net/27911479/CurrentDmesg.txt

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/27911480/Dependencies.txt

** Attachment added: Lspci.txt
   http://launchpadlibrarian.net/27911481/Lspci.txt

** Attachment added: Lsusb.txt
   http://launchpadlibrarian.net/27911483/Lsusb.txt

** Attachment added: ProcCpuinfo.txt
   http://launchpadlibrarian.net/27911484/ProcCpuinfo.txt

** Attachment added: ProcInterrupts.txt
   http://launchpadlibrarian.net/27911485/ProcInterrupts.txt

** Attachment added: ProcModules.txt
   http://launchpadlibrarian.net/27911486/ProcModules.txt

** Attachment added: UdevDb.txt
   http://launchpadlibrarian.net/27911487/UdevDb.txt

** Attachment added: UdevLog.txt
   http://launchpadlibrarian.net/27911488/UdevLog.txt

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Koala: External SATA-USB Drive no longer being identified properly
https://bugs.launchpad.net/bugs/387161
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