[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-06-20 Thread Elmar Isele
My problem also still exists
I cannot eject via eject button on my Travelmate 8571 after upgrading to 
Lucid.
I have to eject via eject command.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-06-19 Thread Robert B
I have an Acer Aspire 5740-5513 laptop and the BIOS workaround doesn't
work for me.  I don't get the VFS error in dmesg but I am still unable
to mount my backup (data only) iso9660-based DVD.  In fact, when I
insert the DVD, it just makes a clicking noise and is completely
inaccessible.

CDs are readable, but I am unable to write CDs.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-05-10 Thread Adam Niedling
This is still an issue with an Acer 4810T on Lucid.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-05-10 Thread Sb
Likewise, confirming this is still an issue with an Acer 4810T on Lucid.
On the same machine with Windows Vista it works perfectly, so it's not a
BIOS issue.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-04-04 Thread nickc78
Switching the SATA mode in the BIOS set-up on my ACER has resolved my
similar issue.  Quite why I have no idea especially as I have never
changed the setting previously and up until lunch time today my laptop
was recognising blank media.  That said all is working fine now so I
cannot complain too much!

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-04-04 Thread Sb
nickc78:   How strange, I can't observe any difference with my Acer
4810T running Ubuntu 9.10, kernel 2.6.31-21-generic-pae when I change
the SATA mode.  The system hangs (appears to be an IRQ conflict) after
hitting the hardware eject button.  Could you post details about your
BIOS, kernel, etc.?  I wonder if there are different DVD drive models
that affect the outcome.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-03-10 Thread executorvs
also bios 1.33 and lucid current on updates on a 5810TZ.  The settings
in bios don't nor have they ever fixed this problem. only using command
line to operate the drive or suspending and resuming to remount it if
you hit the button without thinking.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-03-01 Thread Sb
I have a 4810T running Karmic, and changing the SATA mode to IDE makes
no difference.  CD-ROM still doesn't work.  I updated the BIOS to 1.33.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-02-25 Thread AmenophisIII
changing sata mode from ahci to ide worked on a timeline 4810t.

dmesg with ahci:
[6.750111] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
[6.769801] ata5.00: ACPI cmd 00/00:00:00:00:00:a0 rejected by device 
(Stat=0x51 Err=0x04)
[6.771547] ata5.00: ATAPI: TSSTcorp CDDVDW TS-U633A, AC01, max UDMA/100, 
ATAPI AN
[6.771563] ata5.00: applying bridge limits
[6.793370] ata5.00: ACPI cmd 00/00:00:00:00:00:a0 rejected by device 
(Stat=0x51 Err=0x04)
[6.795130] ata5.00: configured for UDMA/100
[6.813989] scsi 4:0:0:0: CD-ROMTSSTcorp CDDVDW TS-U633A  AC01 
PQ: 0 ANSI: 5
[6.827090] sr0: scsi3-mmc drive: 24x/24x writer dvd-ram cd/rw xa/form2 cdda 
tray
[6.827095] Uniform CD-ROM driver Revision: 3.20
[6.827200] sr 4:0:0:0: Attached scsi CD-ROM sr0
[6.827258] sr 4:0:0:0: Attached scsi generic sg1 type 5

dmesg with ide:
[5.711551] ata3.00: ATAPI: TSSTcorp CDDVDW TS-U633A, AC01, max UDMA/100
[5.711563] ata3.00: applying bridge limits
[5.750341] ata3.00: configured for UDMA/100
[5.755813] scsi 2:0:0:0: CD-ROMTSSTcorp CDDVDW TS-U633A  AC01 
PQ: 0 ANSI: 5
[5.762898] sr0: scsi3-mmc drive: 62x/62x writer dvd-ram cd/rw xa/form2 cdda 
tray
[5.762903] Uniform CD-ROM driver Revision: 3.20
[5.763017] sr 2:0:0:0: Attached scsi CD-ROM sr0
[5.763065] sr 2:0:0:0: Attached scsi generic sg1 type 5

no idea why there are acpi errors in between.

there may be a valid firmware update for this drive here: 
http://www.samsungodd.com/kor/Firmware/FWDownload/FWDownload.asp?FunctionValue=viewno=699SearchWord=TS-U633ASearchMode=TOTALSEARCHPageNumber=1product_code=
the site is not available in english.
for us linux users the included windows flasher is of no use, but there is a 
dos version available here http://www.samsungodd.com/Lib/File/sfdndos.exe
the application has a hardware check built in, but...
I DO NOT RECOMMEND THAT YOU TRY THIS THOUGH
i did not either yet.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-02-08 Thread Sb73542-gmail
** Changed in: linux
   Status: New = Confirmed

** Changed in: eject (Ubuntu)
   Status: New = Confirmed

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-01-27 Thread caspar_wrede
I have Acer TravelMate 8471. Bug exists on this machine with Karmic.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-01-21 Thread dum
I have a acer timeline 4810 tg and windows 7 / kubuntu and using mainly
Windows 7 for now.

 (because it runs better, the laptop is getting very hot when running
Linux because the Intel Gnu and ATI Gpu are running at 100% :( , but
that is off topic)

 But the Cd-ROM drive behave the same on Windows 7 (not good) If you put
a Cd / DVD inside it runs good, but after ejecting and closing again
(with the same or other Cd /DVD) the drive just keep spinning and the
disk is not accessible and if you push the eject it's not responding ...
but sometimes after a 10 minutes or so the disk ejects. the only way is
to reboot if you want to switch disk.

Sometimes it will work normal but 99% of the time it will not.

Under Linux the problem looks the same so maybe the problem is not Linux
but the laptop.??

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-01-17 Thread waluyo
Hello,

I am really sorry for asking this kind of question, but you have lost me with 
the last solution. I am a newbie, and I don't really understand what I have to 
do.
Can you please give more details?

I went to etc/default/I clicked on grub   and then, I found the line where 
I have to add noacpi.
However, I can't save the file, and I don't understand this  # If you change 
this file, run 'update-grub' afterwards to update
# /boot/grub/grub.cfg.   
Please, put me back on the right track.

Thanks.

Xav'

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-01-17 Thread Elmar Isele
Hello Xav',

one simple question: Are you root ?? :-)

check if you edit your /etc/default/grub with root permissions.
open a terminal  an execute:

sudo su

Enter your passwort to login as root

then execute:

gedit

Browse to the file, save it again and execute

update-grub

You're welcome !
Elmar

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-01-17 Thread Elmar Isele
Hello !

I just tried to eject an Audio CD with the grup options noacpi i8042.nomux
without any success.

So for my Timeline8571 it won't work.

My workaround is to execute eject on the commandline,
which works fine, but is very uncomfortable.

Any help would be appreciated !

Thanks,
Elmar

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-01-17 Thread Elmar Isele
Has anyone of you a solution for a Timeline 8571 with Matshita Drive
and what BIOS version is he using ?

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-01-17 Thread waluyo
Elmar,

Thanks for your help.

Your explanation really helped and I was able to perform what was written here. 
However, this didn't help. 
(I have an ACER aspire 4810TG laptop with Matshita CD/DVD player)

The solution in the BIOS switch SATA to IDE mode rather than AHCI partially 
worked though.
But it is very unstable (after some time, CD player won't work and I need to 
reboot).

I consider the issue not solved. I don't really really know what to
do... :-(

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2010-01-04 Thread borg3
hello,

i am quite new to linux and trying to get Ubuntu 9.10 to run on my Aspire 
4810TZ. So I am wondering if I can use this last solution in combination with 
the solution for the prob with the touchpad button described in bug #374459 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/374459 which also requires 
a change in that line.
So, I would change to GRUB_CMDLINE_LINUX_DEFAULT=quiet splash noacpi 
i8042.nomux

thanks for help!

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-12-27 Thread Coqui Tester
Hi all,

In the process of helping install Ubuntu onto an Aspire 4810TZ, we found
the problem that the DVD-ROM was not working (Ubuntu 9.10). After
researching various web sites, found this one to be the most helpful.
However, I was not too happy with the solutions presented. I discovered
many of the above errors especially as described in the duplicate bug
#438527.

So I found an alternate solution that I consider to be fairly simple --
at least this worked for the Aspire using the Matshita DVD-RAM writer
UJ862AS.

Since I am using grub to boot the multiboot system, I edited the
/etc/default/grub file and changed the line as follows, adding the
option noacpi:

GRUB_CMDLINE_LINUX_DEFAULT=quiet splash noacpi

Ran update_grub and rebooted. After reboot, a UDF Volume icon appeared
on the desktop for the DVD disk and was able to access its content.

I am not sure if turning off ACPI will have any side effects ???

Hope this helps others.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-12-21 Thread Elmar Isele
Has anyone here any idea, how to solve my problem ?
If I set SATA mode to IDE my Matshita Drive cannot be found neither in BIOS nor 
in Koala.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-12-21 Thread razor7
Hi guys...i think it is a serial AHCI error!

this i what i get in kern.log avary 3 or 5 seconds

Dec 21 23:13:37 emiliano-laptop kernel: [  237.181306] ata5: exception Emask 
0x10 SAct 0x0 SErr 0x400 action 0xe frozen
Dec 21 23:13:37 emiliano-laptop kernel: [  237.181314] ata5: irq_stat 
0x0040, connection status changed
Dec 21 23:13:37 emiliano-laptop kernel: [  237.181319] ata5: SError: { DevExch }
Dec 21 23:13:37 emiliano-laptop kernel: [  237.181330] ata5: limiting SATA link 
speed to 1.5 Gbps
Dec 21 23:13:37 emiliano-laptop kernel: [  237.181336] ata5: hard resetting link
Dec 21 23:13:39 emiliano-laptop kernel: [  239.424128] ata5: SATA link down 
(SStatus 1 SControl 310)
Dec 21 23:13:39 emiliano-laptop kernel: [  239.424142] ata5: EH complete

When press the eject button on top of the laptop, the tray does not
opens...no meda can be mounted

This fixes when i disable AHCI from BIOS...but i really want to use
AHCI...jeje

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-12-20 Thread Elmar Isele
I have exactly the same problem with pressing eject button and freezing kernel 
till the medium is
ejected. Afterwards no medium is recognized after insertion, which is very 
annoying.
I will try to change the SATA Mode to IDE, which is in my oppinion inacceptable.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-12-20 Thread Elmar Isele

I just booted and startet lshw |grep MATSHITA:

dmesg output:

[ 68.680024] ata6: failed to reset engine (errno=-5)
[ 72.844097] ata6: softreset failed (device not ready)
[ 72.844104] ata6: hard resetting link
[ 77.320096] wlan0: no IPv6 routers present
[ 78.704047] ata6: failed to reset engine (errno=-5)
[ 83.908097] ata6: link is slow to respond, please be patient (ready=0)
[ 107.896232] ata6: softreset failed (device not ready)
[ 107.896242] ata6: limiting SATA link speed to 1.5 Gbps
[ 107.896246] ata6: hard resetting link
[ 113.424257] ata6: failed to reset engine (errno=-5)

My drive is a :

Host: scsi5 Channel: 00 Id: 00 Lun: 00
  Vendor: MATSHITA Model: DVD-RAM UJ892AS Rev: 1.00
  Type: CD-ROM ANSI SCSI revision: 05

on a new notebook:

Acer TravelMate TM8571-352G25Mn

I can only eject discs with the eject command, which works fine:

If I press the eject button on the keyboard, the operating system hangs for 
some seconds, till the eject
is done !

The dmesg output is then:
[ 556.808241] atkbd.c: Unknown key pressed (translated set 2, code 0x91 on 
isa0060/serio0).
[ 556.808249] atkbd.c: Use 'setkeycodes e011 keycode' to make it known.
[ 556.818988] atkbd.c: Unknown key released (translated set 2, code 0x91 on 
isa0060/serio0).
[ 556.818995] atkbd.c: Use 'setkeycodes e011 keycode' to make it known.
[ 568.644261] ata6: SATA link up 1.5 Gbps (SStatus 113 SControl 310)

and further discs are not recognized anymore !

Following some hints changing SATA Mode from AHCI to IDE does not work for me,
because then the Matshita drive is not detected any more, even in the BIOS !

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-12-20 Thread stevr1it
I have solved the problem with :
I found a work-round for this on my Timeline 5810T - in the BIOS switch SATA to 
IDE mode rather than AHCI. Everything works as expected,
NOw it worlks perfectly,

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-11-27 Thread Nick Glynn
So is there no forthcoming fix for this? does anyone want to tutor me on
how to fix bugs like this as I have no problems spending some time on
this but getting to the route of the problem is quite daunting if it's
going to require some fairly esoteric kernel knowledge.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-11-27 Thread Simon
I found a work-round for this on my Timeline 5810T - in the BIOS switch
SATA to IDE mode rather than AHCI. Everything works as expected, apart
from dual booting Win... which fails completely with no error message.
Boo Hoo, now I will have to remove it completely! (watching DVDs was the
only reason I was keeping it). If there is a fix for this I would like
to know what difference IDE / AHCI mode makes - Ubuntu doesn't seem to
care and I am not looking for blistering performance.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-11-22 Thread executorvs
still an issue with the new bios (2.31 I think, the patch to the one I
mentioned above) and another clean install with all updates and then
still after installing backports just to see.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-11-08 Thread Chuck Maurice
I have the same problem on 5810T. I've discoverd that I also have
troubles withs some cd's under windows (the ubuntu 9.04 live cd) : it
was impossible to access the cd, to eject it, the reader made bad nose,
and windows freezed. I had to make a hard reset to stop the computer.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-11-08 Thread Chuck Maurice
Trying to modify the key shorcuts, I just come to see that the ejection
button is not recognized as a key.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-11-08 Thread Chuck Maurice
I just come to have a partial solution :
Using a shortcurt (Alt+Suppr) to open the tray, the reading of cd/dvd's works 
when none inserted at the starting.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-11-02 Thread stevr1it
after update I have the same problem., It opens but not read anything. If I 
start the laptop with a cd inside it works but only with the first one, if I 
change cd it does not recognized it. 
I am really tired of it, it is almost 1 year that works in this way.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-11-02 Thread executorvs
confirmed as still an issue with latest bios update and clean install.
the bios update did fix the brightness issue and I'll take my progress
wherever I can get it.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-11-01 Thread Simon
Clean Karmic installation on brand new 5810T. Eject doesn't work for me
once hardware button has been pressed until reboot / suspend. Don't want
to keep Windoze dual booting just to watch DVD's!

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-10-06 Thread executorvs
checked again today.

press physical eject button, tray opens, insert disc (tried blue man
group audio cd, road to perdition DVD, Red alert 2 game cd, and karmic
beta live disc from which I installed), close tray, drive spins up for a
short time, no auto prompt appears, go to computer and attempt to select
drive, dialogue appears stating no media in drive, attempt to eject at
this point using eject cdrom command in terminal and the terminal hangs,
kill the terminal and press the physical eject button and it ejects.

there is a different bug affecting many people mentioned at
http://ubuntuforums.org/showthread.php?p=8060118 and
https://bugs.launchpad.net/ubuntu/karmic/+source/brasero/+bug/438065
THIS IS NOT THE SAME BUG.


this has been reported on both the acer 4810 and 5810 timeline series laptops.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-10-06 Thread executorvs
the laptop is not online right now.
the second third and 4th attempt worked. first attempt I noticed some scratches 
on the disc after it failed to mount. 
1st attempt using the Eject cdrom command and then inserting a disc gives an 
unable to mount audio disc   Dbus error org.freedesktop.DBus.Error.NoReply: 
Message did not receive a reply (timeout by message bus) in a loop preventing 
me from ejecting.

restarted and read through dmesg
Dmesg has the following in the output:
[0.213798] pnp: PnP ACPI init
[0.213811] ACPI: bus type pnp registered
[0.216795] pnp: PnP ACPI: found 9 devices
[0.216799] ACPI: ACPI bus type pnp unregistered
[0.216803] PnPBIOS: Disabled by ACPI PNP
.
[2.120011] pci :00:1a.7: EHCI: BIOS handoff failed (BIOS bug?) 01010001
[3.720008] pci :00:1d.7: EHCI: BIOS handoff failed (BIOS bug?) 01010001
..

all the other attempts worked as long as I opened AND ejected the drive from 
terminal. the outputs in dmesg for the CDs are a fair bit longer than the 
outputs for the DVD.
I attached all my dmesg outputs and lshw output.

how does one have apport attach additional information to a given bug or
export the files to a given folder?

** Attachment added: system outputs.tar.gz
   http://launchpadlibrarian.net/33131419/system%20outputs.tar.gz

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-10-06 Thread executorvs
just noticed the kernel and ACPI updates on my desktop will update and
check for responses here after my chinese test(about 2 hours).

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-10-06 Thread executorvs
bug is still there after updates.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-10-05 Thread executorvs
** Also affects: linux
   Importance: Undecided
   Status: New

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-09-28 Thread executorvs
Having used Karmic yesterday after installing on my 5810T I found it
still would not properly mount CD/DVD media.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-09-28 Thread executorvs
** Package changed: ubuntu = eject (Ubuntu)

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-08-19 Thread LindsayD
After a recent update within karmic koala,  I could then play all region
2 dvd's (the region my dvd player has been set to), but could not play
region 1 dvd's.

I have now followed the instructions from
https://help.ubuntu.com/community/RestrictedFormats/PlayingDVDs about
installing libdvdcss.

Now everything is working perfectly, provided I open the dvd drive with the 
eject cdrom command. 
However, I have not tried to automatically open movies from the menus. 
Instead I open VLC player, and choose the option Media/Open disc.
From the menu, where it says disc device, I have browsed and selected the 
mounted dvd - this automatically points to the mount point. Using that route 
to start playing dvd's is perfect, and not that time consuming.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-08-17 Thread Scmb
Couple of things:
1) Inability to play DVDs might mean you don't have the codecs installed? (See 
http://www.medibuntu.org/ for help with that)
2) The 'eject cdrom' in terminal fix seems to work. Weirdly right clicking on 
the CDROM icon and clicking eject drive gives you the same error message as 
clicking mount drive. That shouldn't be, surely?

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-08-15 Thread LindsayD
I have been given a fix to mount the media - similar to the issue with the 
touch pad. Instead of using the button to open the dvd rom drive, one types:
eject cdrom (without the quotes) in the console. 
This will open the drive, and media is mounted. 
It seems a better workaround than putting the system into suspend. 

Unmounting still seems to require authentication though.

However, I still cannot play any dvd's - either in Totem or in VLC

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-08-12 Thread LindsayD

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/30224030/Dependencies.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/30224031/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/30224032/ProcStatus.txt

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-08-12 Thread BluJai
I'm also affected by this issue. A duplicate is also found in bug
#405792.

A possible resolution was posted at:
http://ubuntuforums.org/showpost.php?p=7759469postcount=3

However, while it worked for the poster, I couldn't replicate the
resolution.

-- 
Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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[Bug 412527] Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) ar

2009-08-12 Thread Brian Murray
** Tags added: needs-reassignment

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Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, 
and media only detected if placed in the drive when machine suspended. Even 
then DVD movies (purchased) are not recognised - error message that media is 
unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my 
password - message given that another user mounted the media. 
https://bugs.launchpad.net/bugs/412527
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