[Bug 488256] Re: Confusing status of "Files up to date" and "Updating files" in client
** Changed in: ubuntuone-client (Ubuntu) Status: Confirmed => Won't Fix -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/488256 Title: Confusing status of "Files up to date" and "Updating files" in client To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/488256/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Out of Office (was: [Bug 488256] Re: Confusing status of Files up to date and Updating files in client)
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/488256 Title: Confusing status of Files up to date and Updating files in client To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/488256/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Out of Office (was: Out of Office (was: [Bug 488256] Re: Confusing status of Files up to date and Updating files in client))
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/488256 Title: Confusing status of Files up to date and Updating files in client To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/488256/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
** Changed in: ubuntuone-client (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/488256 Title: Confusing status of Files up to date and Updating files in client To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/488256/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
This bug has been marked as incomplete. I have offered to provide any necessary information so I don't see what else I can do here. Unsubscribing. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/488256 Title: Confusing status of Files up to date and Updating files in client -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
** Changed in: ubuntuone-client (Ubuntu) Assignee: Rodney Dawes (dobey) = Ubuntu One Desktop+ team (ubuntuone-desktop+) -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
Jarlath, I noticed at the time you filed the bug you were running version 1.0.2 of the ubuntuone-client. There is a newer version available. To see if you have the newer version you can run System Administration Update Manager and run the updates. You can double check this by opening Applications Accessories Terminal and running: dpkg -l ubuntuone-client Under version you want to see version 1.0.3 or newer. thank you, duanedesign -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
Jarlath, I noticed at the time you filed the bug you were running version 1.0.2 of the ubuntuone-client. There is a newer version available. To see if you have the newer version you can run System Administration Update Manager and run the updates. You can double check this by opening Applications Accessories Terminal and running: dpkg -l ubuntuone-client Under version you want to see version 1.0.3 or newer. thank you, duanedesign -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
Jarlath, reviewing your logs in greater detail I believe I know the problem you are having. To fix the issue could you please try the following. 1. Quit Ubuntu One (right-click the applet and select Quit) 2. Open Applications Accessories Terminal and run the following to quit the syncdaemon: u1sdtool -q 3. Now run the following in the Terminal: rm -rf ~/.local/share/ubuntuone/syncdaemon/trash/N 4. Now start Ubuntu One as normal (Applications Internet Ubunntu One). Put a file in your Ubuntu One folder to test the sync. thank you, duanedesign -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 488256] Re: Confusing status of Files up to date and Updating files in client
Hi duanedesign, I had removed U1 completely, but I've re-installed now. I followed your steps except for #4 as the ubuntuone-client-gnome never populated the applications menu. Instead I ran 'ubuntuone-client-applet' from the terminal. It seems that nothing has changed. The menu (Not the context menu, but the 'left click' menu) of the applet always says 'Your files are up to date' and the tooltip says 'Updating files...' The files which I have put in to the U1 folder are not available from the web interface. If you would like me to do any other tests, just ask. Jarlath On Mon, Feb 22, 2010 at 1:08 PM, duanedesign duanedes...@ubuntu.com wrote: Jarlath, reviewing your logs in greater detail I believe I know the problem you are having. To fix the issue could you please try the following. 1. Quit Ubuntu One (right-click the applet and select Quit) 2. Open Applications Accessories Terminal and run the following to quit the syncdaemon: u1sdtool -q 3. Now run the following in the Terminal: rm -rf ~/.local/share/ubuntuone/syncdaemon/trash/N 4. Now start Ubuntu One as normal (Applications Internet Ubunntu One). Put a file in your Ubuntu One folder to test the sync. thank you, duanedesign -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a direct subscriber of the bug. -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
I had the exact same problem as ciroredfox. U1 works fine in my home computer, but not at work. When I left-click on the icon (white cloud), it shows files up to date, and it isn't. If I click disconnect (on the icon), nothing happens. If I open the folder (nautilus) it shows the button connect, and if I click it, nothing happens. Then I did what duanedesign suggest, and its working fine for now. Thank you. ** Attachment added: syncdaemon.log http://launchpadlibrarian.net/39365226/syncdaemon.log -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
** Attachment added: syncdaemon.log http://launchpadlibrarian.net/38836012/syncdaemon.log -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
There were no exceptions here for the syncdeamon, but the files didn't update. The systray icon menu said something to the effect of updating 1 of 3 files. and stayed there. There were only 3 files, 3MB, 512kb and 300 bytes. -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue? 1) Quit the Ubuntu One client 2) Open Applications-Accessories-Terminal, then run the command: mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old mkdir ~/.cache/ubuntuone/log 3) Run the following to open/create this file: gedit ~/.config/ubuntuone/syncdaemon.conf #Add the following 2 lines to this file and save: [__main__] log_level = DEBUG 4) Open Ubuntu One Applications-Internet-Ubuntu One 5) Let Ubuntu One run for a bit, copy some files into your Ubuntu One Folder. Then attach the following logs to this bug: ~/.cache/ubuntuone/log/syncdaemon.log ~/.cache/ubuntuone/log /syncdaemon-exceptions.log Thank you, duanedesign -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
** Changed in: ubuntuone-client (Ubuntu) Status: New = Incomplete -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
I'll have computer access in about a week so I'll try it then and see how it goes. I'll test it over a further week to see how it behaves. -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
my issue is very similar, icon in panel is saying that files are updating, but no files in webclient view in the folder. Also All files in Ubunto One folder have green tick, as updated and synchronized.This is not true. In ubuntu One folder ( on my computer) if viewing through file browser, there is still button Connect but after pressing, nothing is happening. That's all about problem. -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
Assigning this to dobey, he knows better about these messages. Regarding the time to appear the changes in the web interface, did you reload it? Sometimes it takes some moments for the information to get into the web. ** Changed in: ubuntuone-client (Ubuntu) Assignee: (unassigned) = Rodney Dawes (dobey) -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
I did try to reload it. I even tried a day later to be sure. I haven't used U1 since I reported the bug though, so if there are any tests you'd like me to perform now I can do that. -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 488256] Re: Confusing status of Files up to date and Updating files in client
I restarted the machine after few days of struggling with the incident. It updated the files after the restart. I am not sure, but I think it stops uploading if there is a disconnection from the Internet (obviously) and then it refuses to restart uploading from where it stopped earlier unless a restart to the machine is performed or the process is killed. Best Regards, Tareg -Original Message- From: Facundo Batista facu...@canonical.com Reply-to: Bug 488256 488...@bugs.launchpad.net To: tareg.alsoud...@gmail.com Subject: [Bug 488256] Re: Confusing status of Files up to date and Updating files in client Date: Tue, 22 Dec 2009 14:53:13 - Assigning this to dobey, he knows better about these messages. Regarding the time to appear the changes in the web interface, did you reload it? Sometimes it takes some moments for the information to get into the web. ** Changed in: ubuntuone-client (Ubuntu) Assignee: (unassigned) = Rodney Dawes (dobey) -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 488256] Re: Confusing status of Files up to date and Updating files in client
Hi folks, No precise clue on thhe How it worked again but: -I re-installed Ubuntu 9.1 (keeping my Home partition) -I proceed through the system update. then I simply dropped documents in the U1 folder which appear to be working fine. that was two weeks ago. Since I had no other issues despite some rude trials (hard battery disconnection, hard Wireless system disconnection, moving files back and fore while updating the folder...) I'm an happy man let me say. otot On Sat, Dec 19, 2009 at 8:37 AM, sticks ora...@gmail.com wrote: I've also had this issue... quitting U1 and restarting seems to fix the issue -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a direct subscriber of the bug. Status in “ubuntuone-client” package in Ubuntu: New Bug description: Binary package hint: ubuntuone-client I just started the client and put two folders in the Ubuntu One folder. The Tooltip tells me it's 'Updating files...' but when I left-click it, it says 'Files up to date.' Further, after about 10 minutes of time, there is no indication on the web interface that my files are arriving. Also, the old folder deleted from my Ubuntu One in Nautilus, still exists on the web interface. If I can be of any further help, please ask! ProblemType: Bug .home.jarlath..cache.ubuntuone.log.syncdaemon.exceptions.log: .home.jarlath..config.ubuntuone.ubuntuone.client.conf: [ubuntuone] connected = True connect = 0 show_applet = 0 bookmarked = True Architecture: i386 Date: Wed Nov 25 15:36:42 2009 DistroRelease: Ubuntu 9.10 Package: ubuntuone-client 1.0.2-0ubuntu2 PackageArchitecture: all ProcEnviron: LANG=en_IE.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-15.50-generic SourcePackage: ubuntuone-client Uname: Linux 2.6.31-15-generic i686 To unsubscribe from this bug, go to: https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/488256/+subscribe -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
I've also had this issue... quitting U1 and restarting seems to fix the issue -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 488256] Re: Confusing status of Files up to date and Updating files in client
** Attachment added: .home.jarlath..cache.ubuntuone.log.oauth.login.log.txt http://launchpadlibrarian.net/36066330/.home.jarlath..cache.ubuntuone.log.oauth.login.log.txt ** Attachment added: Dependencies.txt http://launchpadlibrarian.net/36066331/Dependencies.txt ** Attachment added: UbuntuoneClientPackages.txt http://launchpadlibrarian.net/36066332/UbuntuoneClientPackages.txt ** Attachment added: XsessionErrors.txt http://launchpadlibrarian.net/36066333/XsessionErrors.txt -- Confusing status of Files up to date and Updating files in client https://bugs.launchpad.net/bugs/488256 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
