[Bug 495205] Re: Cannot install 3

2009-12-12 Thread John Vivirito
Please continue this conversation somewhere else. Bug reports generate
enough email and no need to add anymore than needed. I will change this
into a question on answers.launchpad.net so you can continue there

** Changed in: thunderbird (Ubuntu)
   Status: Invalid = Incomplete

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[Bug 495205] Re: Cannot install 3

2009-12-12 Thread John Vivirito
this is a question since we are unable to support upstreams packages
unless they are included in the repos for your version of Ubuntu

** Changed in: thunderbird (Ubuntu)
   Status: Incomplete = Invalid

** Converted to question:
   https://answers.edge.launchpad.net/ubuntu/+source/thunderbird/+question/93794

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RE: [Bug 495205] Re: Cannot install 3

2009-12-11 Thread Al Kolkin
Thank you Dave!
I just added a new source from the information you sent me and it works 
perfectly.
Thank you again.

Albert

-Original Message-
From: boun...@canonical.com [mailto:boun...@canonical.com] On Behalf Of Dave 
Walker
Sent: Friday, December 11, 2009 2:00 AM
To: Albert Kolkin
Subject: [Bug 495205] Re: Cannot install 3

I also wanted to provide a link to some additional documentation:

https://help.ubuntu.com/9.10/index.html

You may find this helpful.

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Status in “thunderbird” package in Ubuntu: Invalid

Bug description:
Binary package hint: Thunderbird

I am so frustrated.

First of all, I installed the newest version of Kbuntu for x86.
Then I downloaded Thunderbird 3 and extracted it.
But there are NO instructions anywhere that explain how to install it to new 
Linux users.
First I find it frustrating.
Then I find it arrogant that no explanations of how to do this are provided at 
the installation site.
Then I find it really strange that Linux is advertised as ready for the average 
user, but it is nearly impossible to figure out how to do a simple 
installation of a new program that is not in one of their packages.

Please address in detail how someone who is new to Linux can install
Thunderbird 3.

No geek speak please unless you first define the terms and how to invoke
them.

Albert

ProblemType: Bug
Architecture: i386
Date: Thu Dec 10 15:42:06 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Kubuntu 9.10 Karmic Koala - Release i386 (20091028.5)
Package: mozilla-thunderbird (not installed)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: thunderbird
Uname: Linux 2.6.31-16-generic i686


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[Bug 495205] Re: Cannot install 3

2009-12-11 Thread Dave Walker
I am delighted to hear everything is working fine.  Thank you for taking
the time to report this bug and helping to make Ubuntu better!

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[Bug 495205] Re: Cannot install 3

2009-12-10 Thread Dave Walker
I would like to apologize for any confusion you my have experienced.  It
is very uncommon for the average consumer of any linux distribution to
actually download software and install it from a third party.   Most
quality distributions provide some tool so you can easily and quickly
download and install software that has been tested and is known to be
functional right out of the box.

If you are using Kubuntu then here are the steps necessary to install
Thunderbird.

1 - Click on the K at the bottom left hand corner of the screen.
2 - Type SOFTWARE into the search bar at the top and left click Software 
Management from the application list when it appears below it.
3 - Type Thunderbird into the search bar at the top and press RETURN or ENTER
4 - You will see mozilla-thunderbird appear in the list.   Just click on the 
down arrow on the right hand side to select that package for download. 
5 - Click OK.
6 - You will be prompted for the password you used to login to your system.  

The installation should complete without issue.

The Ubuntu / Kubuntu software installation documentation can be found
here:

https://help.ubuntu.com/community/InstallingSoftware

I did notice you were interested in Thunderbird 3.  This package will
become available in the next version of Kubuntu scheduled for release in
April of 2011.   If you must have it sooner then there is an unsupported
method for installing Thunderbird 3 available via something called a
Personal Package Archive.   The link is here:

https://launchpad.net/~ubuntu-mozilla-daily/+archive/ppa

Installing from a PPA is available for more advanced users who are
interested in cutting edge software and comfortable working around any
bugs the software may contain.

Does this help?  If you have any additional questions then feel free to
check out the various support options available:

http://www.kubuntu.org/support

** Changed in: thunderbird (Ubuntu)
   Status: New = Invalid

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[Bug 495205] Re: Cannot install 3

2009-12-10 Thread Dave Walker
I also wanted to provide a link to some additional documentation:

https://help.ubuntu.com/9.10/index.html

You may find this helpful.

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