[Bug 725911] Re: Logitech wireless mouse recognition variable
James Pursey, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . If it remains an issue, could you run the following command in the development release from a Terminal (Applications-Accessories-Terminal). It will automatically gather and attach updated debug information to this report. apport-collect -p linux replace-with-bug-number Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it. Please let us know your results. Thanks in advance. Helpful Bug Reporting Links: https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug ** Tags added: needs-upstream-testing ** Summary changed: - Logitech wireless mouse recognition variable + 046d:c50e Logitech wireless mouse recognition variable ** Tags added: regression-release ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete ** Changed in: linux (Ubuntu) Importance: Undecided = High -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/725911 Title: 046d:c50e Logitech wireless mouse recognition variable To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/725911/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 725911] Re: Logitech wireless mouse recognition variable
I have the same bug. I have a Logitech Anywhere MX mouse which uses Logitech's universal nano receiver. The receiver is permanently paired with the device even if you unplug it and uses a proprietary wireless protocol to talk to the mouse (no bluetooth). It works as a normal usb mouse on any system, usually. Sometimes it is simply not recognised on boot up. If I pull the receiver out and put it back in - no joy. Nothing in dmesg. If I reboot sometimes that fixes it, sometimes it doesn't. Other times the symptom is that the mouse is jumpy (recognised, but jumpy) and again the only remedy is to reboot, which only works sometimes. Any pointers on how to debug would be really useful! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/725911 Title: Logitech wireless mouse recognition variable To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/725911/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 725911] Re: Logitech wireless mouse recognition variable
** Changed in: linux (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/725911 Title: Logitech wireless mouse recognition variable -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 725911] Re: Logitech wireless mouse recognition variable
OK, just rebooted from cold and the mouse was recognized. I ran dmesg again and this time I find the mouse: [3.197434] generic-usb 0003:046D:C50E.0001: input,hidraw0: USB HID v1.11 Mouse [Logitech USB RECEIVER] on usb-:00:02.0-2/input0 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/725911 Title: Logitech wireless mouse recognition variable -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 725911] Re: Logitech wireless mouse recognition variable
Hi, Thanks for the detailed instructions. I think it's very unlikely that it's the mouse that's at fault. I never experienced this issue in Maverick but the very day I installed the alpha 1 version of Natty the recognition of the mouse became on and off. After a few weeks' using Alpha 1 my wife started getting shirty with me over all the bugs, so I re-installed Maverick. I had no problems at all for the three of four weeks that I was using Maverick again. Then I installed alpha 2 of Natty and after the very first reboot the mouse wasn't seen. What's strange is the erratic nature of the bug (assuming it is a bug of course). This morning, for example, the mouse was recognized on first boot (whereas usually a reboot is necessary when I first turn on the computer). I rebooted and it was still recognized. Then I shut down and booted from cold - the mouse wasn't recognized any more. I've run dmesg as you say, and I include it all here in case there's anything I've missed, but I don't find the Logitech wireless mouse. I find the PS/2 port and I find a USB mouse which presumably is the Labtec one that I have plugged in port in case the wireless one isn't recognized. When I've finished this post I'll keep rebooting the computer until the mouse is seen again and run dmesg again. Anyway, here's the dmesg output for this boot: [0.548046] system 00:01: [io 0x1400-0x147f] has been reserved [0.548048] system 00:01: [io 0x1480-0x14ff] has been reserved [0.548051] system 00:01: [io 0x1800-0x187f] has been reserved [0.548054] system 00:01: [io 0x1880-0x18ff] has been reserved [0.548056] system 00:01: [io 0x2000-0x207f] has been reserved [0.548062] system 00:01: [io 0x2080-0x20ff] has been reserved [0.548065] system 00:01: [mem 0xfec8-0xfecb] has been reserved [0.548068] system 00:01: [mem 0xfefe-0xfefe01ff] has been reserved [0.548071] system 00:01: [mem 0xfefe1000-0xfefe10ff] has been reserved [0.548075] system 00:01: Plug and Play ACPI device, IDs PNP0c02 (active) [0.548122] pnp 00:02: [io 0x0010-0x001f] [0.548124] pnp 00:02: [io 0x0022-0x003f] [0.548126] pnp 00:02: [io 0x0044-0x005f] [0.548128] pnp 00:02: [io 0x0062-0x0063] [0.548130] pnp 00:02: [io 0x0065-0x006f] [0.548132] pnp 00:02: [io 0x0074-0x007f] [0.548134] pnp 00:02: [io 0x0091-0x0093] [0.548136] pnp 00:02: [io 0x00a2-0x00bf] [0.548138] pnp 00:02: [io 0x00e0-0x00ef] [0.548140] pnp 00:02: [io 0x04d0-0x04d1] [0.548142] pnp 00:02: [io 0x0800-0x087f] [0.548144] pnp 00:02: [io 0x0290-0x0297] [0.548150] pnp 00:02: disabling [io 0x0010-0x001f] because it overlaps :00:01.0 BAR 2 [io 0x-0x00ff] [0.548153] pnp 00:02: disabling [io 0x0022-0x003f] because it overlaps :00:01.0 BAR 2 [io 0x-0x00ff] [0.548157] pnp 00:02: disabling [io 0x0044-0x005f] because it overlaps :00:01.0 BAR 2 [io 0x-0x00ff] [0.548161] pnp 00:02: disabling [io 0x0062-0x0063] because it overlaps :00:01.0 BAR 2 [io 0x-0x00ff] [0.548164] pnp 00:02: disabling [io 0x0065-0x006f] because it overlaps :00:01.0 BAR 2 [io 0x-0x00ff] [0.548168] pnp 00:02: disabling [io 0x0074-0x007f] because it overlaps :00:01.0 BAR 2 [io 0x-0x00ff] [0.548171] pnp 00:02: disabling [io 0x0091-0x0093] because it overlaps :00:01.0 BAR 2 [io 0x-0x00ff] [0.548175] pnp 00:02: disabling [io 0x00a2-0x00bf] because it overlaps :00:01.0 BAR 2 [io 0x-0x00ff] [0.548178] pnp 00:02: disabling [io 0x00e0-0x00ef] because it overlaps :00:01.0 BAR 2 [io 0x-0x00ff] [0.548231] system 00:02: [io 0x04d0-0x04d1] has been reserved [0.548234] system 00:02: [io 0x0800-0x087f] has been reserved [0.548237] system 00:02: [io 0x0290-0x0297] has been reserved [0.548240] system 00:02: Plug and Play ACPI device, IDs PNP0c02 (active) [0.548251] pnp 00:03: [dma 4] [0.548253] pnp 00:03: [io 0x-0x000f] [0.548255] pnp 00:03: [io 0x0080-0x0090] [0.548257] pnp 00:03: [io 0x0094-0x009f] [0.548259] pnp 00:03: [io 0x00c0-0x00df] [0.548288] pnp 00:03: Plug and Play ACPI device, IDs PNP0200 (active) [0.548339] pnp 00:04: [irq 0 disabled] [0.548356] pnp 00:04: [irq 8] [0.548358] pnp 00:04: [mem 0xfeff-0xfeff03ff] [0.548386] pnp 00:04: Plug and Play ACPI device, IDs PNP0103 (active) [0.548413] pnp 00:05: [io 0x0070-0x0073] [0.548440] pnp 00:05: Plug and Play ACPI device, IDs PNP0b00 (active) [0.548447] pnp 00:06: [io 0x0061] [0.548477] pnp 00:06: Plug and Play ACPI device, IDs PNP0800 (active) [0.548485] pnp 00:07: [io 0x00f0-0x00ff] [0.548493] pnp 00:07: [irq 13] [0.548520] pnp 00:07: Plug and Play ACPI device, IDs PNP0c04 (active) [0.548745] pnp 00:08: [io 0x0060] [0.548747] pnp 00:08: [io 0x0064] [0.548755] pnp 00:08: [irq 1] [0.548785] pnp 00:08: Plug and Play ACPI device, IDs PNP0303 PNP030b (active)
[Bug 725911] Re: Logitech wireless mouse recognition variable
Typically input device recognition issues are due to kernel driver loading issues. In both the Xorg logs and all three gdm logs you posted it is showing a Logitech USB optical mouse being recognized, so unfortunately there isn't an error to go on here. It's showing up fine in dmesg as well. Here is how I'd go about debugging the problem if it was my mouse: First rule out any hardware issues like flaky batteries (it happens!) and so on. Then, reboot until you get a boot where it *doesn't* detect the mouse. I'd then look at `dmesg` output to see if the mouse is listed. There should be a line like this one: [3.298428] generic-usb 0003:046D:C50E.0001: input,hidraw0: USB HID v1.11 Mouse [Logitech USB RECEIVER] on usb-:00:02.0-2/input0 If that is missing, then it is definitely a kernel bug. If it's there, next I'd look at the output of `sudo lsinput` which should display a listing of kernel-detected devices. The device should be shown there. If not, then probably a kernel bug. Next, look at the output of xinput list, verify whether the device is there. If not, and it was in lsinput and/or dmesg, then it might be an X bug. Look through /var/log/Xorg.0.log in this case and see if it is shown there. If you get this far, contact us X guys again and we'll take it from there. ** Package changed: xserver-xorg-video-nouveau (Ubuntu) = linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/725911 Title: Logitech wireless mouse recognition variable -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 725911] Re: Logitech wireless mouse recognition variable
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/725911 Title: Logitech wireless mouse recognition variable -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 725911] Re: Logitech wireless mouse recognition variable
** Package changed: xorg (Ubuntu) = xserver-xorg-video-nouveau (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/725911 Title: Logitech wireless mouse recognition variable -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
