[Bug 798935] Re: Unity blank screen after suspend

2011-07-04 Thread Walter Garcia-Fontes
Thanks for the update. So somebody with a system equal or similar to
your sytem will have to be able to reproduce and confirm.

** Project changed: unity = linux

** Changed in: unity (Ubuntu)
   Status: Incomplete = Invalid

** Changed in: linux
   Status: Incomplete = New

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Title:
  Blank screen after suspend

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[Bug 798935] Re: Unity blank screen after suspend

2011-07-02 Thread Ashwin Saval
Update:

After running Ubuntu Classic desktop for a week:

1. No issues, no hanging after suspend or laptop lid closure.

2. Left laptop on all night, screen blank and it continued effortlessly
next morning. NO issues whatsoever.

So, my guess is that the Unity interface is having problems with my
laptop.

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Title:
  Unity blank screen after suspend

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[Bug 798935] Re: Unity blank screen after suspend

2011-07-02 Thread Ashwin Saval
Latest Update:

Ubuntu crashed with classic desktop as well!

Just to try, I closed the laptop lid, and removed my wired lan
connection.

This morning as I opened the lid, the screen was hung.

Mouse worked, but screen was stuck with the LAN connection shown as
connected.

Inferences: 
The system possibly hangs when lid is closed and some hardware change occurs. 
(Like unplugging lan, unplugging power supply, switching off power supply, 
etc..)

So not a Unity issue after all.

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Title:
  Unity blank screen after suspend

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[Bug 798935] Re: Unity blank screen after suspend

2011-06-27 Thread Walter Garcia-Fontes
It is important that you also tried with Ubuntu Classic, as the problem
of suspending may be a problem with the Linux kernel and not Unity.

Also, to complete the information in this bug run the command apport-
collect bug_number via Run Application or terminal window., that is

apport-collect 798935

As for the other bugs try to open specific bugs for each one. Usually
ubuntu-bug package should work to report your bugs.

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[Bug 798935] Re: Unity blank screen after suspend

2011-06-27 Thread Ashwin Saval
Update:
1. I disabled the lock screen automatically option as well as suspend on idle 
option.

2. Again left the Laptop idle for a while. This time it didn't get stuck
at the blank screen, but at what was on the screen before I left it
idle. Which means it isn't problem with suspend mode. It gets stuck if
left idle.

3. When restarted the Laptop, Ubuntu would not boot, showed black screen
wit initrd(i think) error. Deduced the error solution from forums and
re-installed the component of the kernel using sudo update-initramfs
.

4. Haven't deduced yet if its a kernel problem, but I'm wondering how
the kernel crashed?

PS: Working on classic ubuntu, but have to wait as it crashes only
occasionally, only if i leave it idle for a long long time.

** Tags added: apport-collected natty running-unity ubuntu

** Description changed:

  Binary package hint: unity
  
- After suspend or closing laptop lid with option of Blank Screen after
- closing of laptop lid in Power Preferences, if lid is opened after a
- long time(approx. 20mins or more), the screen is blank with the option
- missing for entering password and logging back in, into the suspended
- system. This results in the need to shut down the Laptop manually (by
- long pressing the power button) and restarting the system.
+ After suspend or closing laptop lid with option of Blank Screen after 
closing of laptop lid in Power Preferences, if lid is opened after a long 
time(approx. 20mins or more), the screen is blank with the option missing for 
entering password and logging back in, into the suspended system. This results 
in the need to shut down the Laptop manually (by long pressing the power 
button) and restarting the system.
+ --- 
+ Architecture: i386
+ CompizPlugins: 
[core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
+ DistroCodename: natty
+ DistroRelease: Ubuntu 11.04
+ DistroVariant: ubuntu
+ InstallationMedia: Ubuntu 11.04 Natty Narwhal - Release i386 (20110427.1)
+ InstallationMedia_: Ubuntu 11.04 Natty Narwhal - Release i386 (20110427.1)
+ InstallationMedia__: Ubuntu 11.04 Natty Narwhal - Release i386 (20110427.1)
+ NonfreeKernelModules: wl
+ Package: unity 3.8.14-0ubuntu1~natty1
+ PackageArchitecture: i386
+ ProcEnviron:
+  LANGUAGE=en_US:en
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
+ ProcVersionSignature_: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
+ ProcVersionSignature__: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
+ Tags:  natty running-unity natty running-unity natty running-unity ubuntu
+ Uname: Linux 2.6.38-8-generic-pae i686
+ UnreportableReason: Please work this issue through technical support channels 
first.
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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Title:
  Unity blank screen after suspend

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[Bug 798935] Re: Unity blank screen after suspend

2011-06-23 Thread Walter Garcia-Fontes
Thanks for reporting a bug and making Ubuntu better.

More information would be needed in order to diagnose your problem.
First, the best way to report a bug is to press ALT-F2 and enter ubuntu-
bug followed by the name of the package you have an issue with (for
instance ubuntu-bug unity).

Second, has this problem appeared when you upgraded to 11.04? Does it
happen if you suspend from Ubuntu Classic instead than from Unity
(Ubuntu)?

It may be that your issue is with the Linux kernel, usually responsible
of freezes on suspend/hibernate.

** Changed in: unity
   Status: New = Incomplete

** Changed in: unity (Ubuntu)
   Status: New = Incomplete

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[Bug 798935] Re: Unity blank screen after suspend

2011-06-23 Thread Ashwin Saval
Thanks Walter, in response to your queries, i have replied, each query
at a time.

First : 
While running in Unity, I tried opening Ubuntu bug, but there was no response. 
It showed up, but on clicking it, there was no response.

Second: 
This problem has occurred only in Ubuntu 11.04. I was using 9.04 before this 
without any problems whatsoever.
This was a fresh installation from ground up. It doesn't happen often, only if 
I leave it for a long long time. Like an hour or so.

I haven't tried it on Ubuntu classic, but I don't think there must be
cause for concern. I shall try it nevertheless and revert back to you.

Furthermore, if permissible, I would like to report other bugs in Unity too.
Firefox seems to crash or hang often. Sometimes it refuses to open a link in a 
new tab. Now switched to Chromium.
If one of my disks is mounted in one profile, it totally disappears, if i 
switch to another profile. I have to go back and unmount it in the original 
profile and then it is visible in the other profile.
Unity prone to hanging, that too with the new kernel.

PS: All that said, I absolutely love the new unity, wasn't much of a fan
of the first one(my netbook runs 10.10), but absolutely love the new
one. Hope the bugs are sorted out for an even more fun experience.

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[Bug 798935] Re: Unity blank screen after suspend

2011-06-17 Thread Ashwin Saval
Supplementary Information:
-The Laptop is a Dell Inspiron 1545
-Intel Core2Duo 2.2 Ghz
-Intel Graphics
-Running Windows 7 Ultimate and Ubuntu Natty Nahrwal 11.04.
-The interface used is the default Unity interface

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  Unity blank screen after suspend

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