[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-07-11 Thread Carl Nobile
This bug seems to have risen it's ugly little head again in 12.04. I'm
getting the exact same problem I was getting in 11.10.

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  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-07-11 Thread Till Kamppeter
Carl, on Precise your problem is either bug 945028 or bug 973270. An
update for Precise (SRU) is on its way, please follow the instructions
in that bug reports to test it and give feedback.

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  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-03-05 Thread Lighton Phiri
I just installed the proposed package (cups) and my new version is 
'1.5.0-8ubuntu7'; however, I still cannot print via a network printer. 
/var/log/cups/error_log has the following entries

E [05/Mar/2012:13:18:22 +0200] [Job 438] Unable to get printer status 
(Unauthorized)!
E [05/Mar/2012:13:18:32 +0200] [Job 438] Unable to get printer status (Unknown)!
E [05/Mar/2012:13:18:42 +0200] [Job 438] Unable to get printer status (Unknown)!
E [05/Mar/2012:13:18:52 +0200] [Job 438] Unable to get printer status (Unknown)!

I also tried using smb, but no luck there either. Could I have missed
out something?

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-03-05 Thread Till Kamppeter
Lighton, your problem is most probably not the one described here.
Please report a new bug and follow the instructions on
https://wiki.ubuntu.com/DebuggingPrintingProblems.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-01-16 Thread Till Kamppeter
For everyone whose printer does not get detected at all, please update
from my PPA, to CUPS 1.5.0-8ubuntu7~ppa2.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-01-13 Thread Till Kamppeter
To everyone who has still problems:

Can you try the package

cups - 1.5.0-8ubuntu7~ppa1

from my PPA

https://launchpad.net/~till-kamppeter/+archive/ppa

Its USB backend is based on the new libusb 1.0.x. Perhaps this helps on
your problem.

The backend can sttill have bugs, so tell us exactly what the behavior
is after having installed the new CUPS package.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-01-10 Thread Antonio Sánchez
Till, that solves my problem, thank you very much!

Thank you all for your support.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-01-09 Thread Till Kamppeter
Antonio, your problem is that under Kubuntu the printer's firmware file
does not get automatically downloaded onto your computer. This will be
most probably fixed in Ubuntu Precise (12.04). See also bug 913730. For
the time being run

sudo hp-plugin

in a terminal window and follow the instructions on the screen to get
HP's driver plug-in (which contains the firmware files) installed on
your system.

If the command above does not work, run

sudo apt-get install hplip-gui

and then run the command above again.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-01-09 Thread Till Kamppeter
Bart, your problem is not the problem initially reported here. Please
report a new bug, and there tell which printer you are using and how it
is connected. Please also follow the instructions in the sections USB
printer (only if your printer is connected via USB or via a USB-
Parallel adapter), CUPS error_log, and Capturing print job data on
https://wiki.ubuntu.com/DebuggingPrintingProblems. Attach the results,
one by one, without compressing or packaging them, to your new bug
report. Thanks.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-01-06 Thread mpGoodwin
Hi Antonio

Your symptoms seem to be very similar to what is reported in
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/890499

This bug however has not seen much action.

Martin

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-01-05 Thread Antonio Sánchez
I have asked for help at kubuntuforums:
http://kubuntuforums.net/forums/index.php?topic=3119980.0

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-01-03 Thread Antonio Sánchez
Please, how can I install the fix released?

I have updated my system according to http://www.kubuntu.org/kde-sc-474.
I guess that is oneiric-updates repository.

After downloading 150Mb I tried to install 'oneiric-proposed' but apt-
get complains with something like invalid for APT::Default-Release as
that version is not available in the sources.

How should I proceed?

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Re: [Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-01-03 Thread Carl Nobile
At this point you should just be able to do an update on your machine and
get the fixed packages.

On Tue, Jan 3, 2012 at 9:54 AM, Antonio Sánchez
883...@bugs.launchpad.netwrote:

 Please, how can I install the fix released?

 I have updated my system according to http://www.kubuntu.org/kde-sc-474.
 I guess that is oneiric-updates repository.

 After downloading 150Mb I tried to install 'oneiric-proposed' but apt-
 get complains with something like invalid for APT::Default-Release as
 that version is not available in the sources.

 How should I proceed?

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  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-01-03 Thread Antonio Sánchez
I have Kubuntu 11.10 (64 bits). HP LaserJet P1005 local USB. Driver
foo2xqx (recommended).

System up to date.

Printer is installed, print job is sent and consumed but nothing is
actually printed.

Printer was detected and installed automatically the first time I
plugged it; probably (I don't remember) using a not sudoer user.

I can print normally in Ubuntu 11.10. I remember the system asked me to
download and install the driver from a terminal window, like usual with
this HP printer. But Kubuntu never asked me to do so.

What's wrong in my case? What can I do?

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2012-01-03 Thread Bart McFarling
I'm still having this problem, worked fine until i upgraded to oneric,

bart@bart-desktop:~$ apt-show-versions cups
cups/oneiric uptodate 1.5.0-8ubuntu6


syslog fun


Jan  3 18:29:46 bart-desktop udev-configure-printer: add 
/devices/pci:00/:00:1d.1/usb7/7-1/7-1:1.0
Jan  3 18:29:46 bart-desktop udev-configure-printer: device devpath is 
/devices/pci:00/:00:1d.1/usb7/7-1
Jan  3 18:29:46 bart-desktop udev-configure-printer: Device already handled
Jan  3 18:29:46 bart-desktop udev-configure-printer: add 
/devices/pnp0/00:06/printer/lp0
Jan  3 18:29:46 bart-desktop udev-configure-printer: Failed to get parent
Jan  3 18:29:46 bart-desktop udev-configure-printer: add /module/lp
Jan  3 18:29:46 bart-desktop udev-configure-printer: Failed to get parent
Jan  3 18:29:46 bart-desktop udev-configure-printer: add 
/devices/pci:00/:00:1d.1/usb7/7-1/7-1:1.0
Jan  3 18:29:46 bart-desktop udev-configure-printer: device devpath is 
/devices/pci:00/:00:1d.1/usb7/7-1
Jan  3 18:29:46 bart-desktop udev-configure-printer: Device already handled

my printer will print the first job fine, then, I have to unplug the
printer and restart cups to get the 2nd job to print.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-13 Thread Launchpad Bug Tracker
This bug was fixed in the package cups - 1.5.0-8ubuntu6

---
cups (1.5.0-8ubuntu6) oneiric-proposed; urgency=low

  * debian/patches/ipp-patch-r8950+.patch: Revert the IPP backend to the state
of CUPS 1.4.x, as the 1.5.x versiuon has major regressions (LP: #877958,
LP: #879625, LP: #881843, LP: #883585, Closes: #638521, CUPS STR #3966,
CUPS STR #3967). This patch will get removed as soon as upstream has fixed
all these regressions. As upstream did not announce any new features for
the IPP backend in the release notes for 1.5.x, we assume that with this
step no features will get lost.
  * debian/patches/dont-send-malformed-dbus-messages.patch: Do not send D-Bus
notifications with too few parameters when there are parameters which
cannot be added to the D-Bus request, especially invalid UTF-8 strings.
This made gnome-session-daemon crash (LP: #893676, CUPS STR #3984).
  * debian/local/filters/cpdftocps: The cpdftocps filter (used for PostScript
printers and for drivers with PPDs which are not PDF-aware) did not
recognize the duplex setting correctly, making duplex not working on
many common printers (LP: #897723).
  * debian/local/filters/cpdftocps: Cleaned up the header comments.
 -- Till Kamppeter till.kamppe...@gmail.com   Tue, 29 Nov 2011 21:49:41 +0100

** Changed in: cups (Ubuntu Oneiric)
   Status: Fix Committed = Fix Released

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-06 Thread Martin Pitt
Can you please give me the output of

  sudo apt-get install -t oneiric-proposed cups

or check if that even works? If it also wants to remove a lot of
packages, you can cancel again, but I'm interested in the details of the
message. Thanks!

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-06 Thread Stefan Schmid
Hi

I did install the proposed package (cups) but  the ubuntu 11.10
(64bit)/cups  still can not connect to the usb printer (lexmark).

The usb printer works fine in when connect to ubuntu 11.04 (32bit)
running inside a vmplayer ( host is the same ubuntu 11.10 (64bit) which
can not connect to the usb printer (lexmark)). Therefore, I believe it
is not a  hardware problem ( printer, usb cable, ..)

Details of ubuntu 11.10 (64bit)/cups :

isc-scn@niesen:~$ uname -a
Linux niesen 3.0.0-14-generic #23-Ubuntu SMP Mon Nov 21 20:28:43 UTC 2011 
x86_64 x86_64 x86_64 GNU/Linux
isc-scn@niesen:~$ 
isc-scn@niesen:~$ lpstat -v
device for Lexmark_S300S400_Series: 
usb://Lexmark/S300-S400%20Series?serial=90T309862362717interface=1
isc-scn@niesen:~$ 
isc-scn@niesen:~$ cat /etc/lsb-release 
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=11.10
DISTRIB_CODENAME=oneiric
DISTRIB_DESCRIPTION=Ubuntu 11.10
isc-scn@niesen:~$

isc-scn@niesen:~$ lsusb
(..)
Bus 002 Device 004: ID 043d:0180 Lexmark International, Inc. 
(..)
isc-scn@niesen:~$

isc-scn@niesen:~$  sudo apt-get install -t oneiric-proposed cups
Reading package lists... Done
Building dependency tree   
Reading state information... Done
cups is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
isc-scn@niesen:~$ 

isc-scn@niesen:~$ dpkg -s cups
Package: cups
Status: install ok installed
Priority: optional
Section: net
Installed-Size: 8412
Maintainer: Ubuntu Developers ubuntu-devel-disc...@lists.ubuntu.com
Architecture: amd64
Version: 1.5.0-8ubuntu6
Replaces: cupsddk-drivers ( 1.4.0), ghostscript-cups ( 9.02~)
Provides: cupsddk-drivers
Depends: libavahi-client3 (= 0.6.16), libavahi-common3 (= 0.6.16), libc6 (= 
2.7), libcups2 (= 1.5.0), libcupscgi1 (= 1.4.2), libcupsdriver1 (= 1.4.0), 
libcupsimage2 (= 1.4.0), libcupsmime1 (= 1.5.0-0ubuntu1), libcupsppdc1 (= 
1.4.0), libdbus-1-3 (= 1.0.2), libgcc1 (= 1:4.1.1), libgnutls26 (= 
2.9.11-0), libgssapi-krb5-2 (= 1.8+dfsg), libijs-0.35, libkrb5-3 (= 
1.6.dfsg.2), liblcms1 (= 1.15-1), libldap-2.4-2 (= 2.4.7), libpam0g (= 
0.99.7.1), libpaper1, libpoppler13, libslp1, libstdc++6 (= 4.1.1), 
libusb-0.1-4 (= 2:0.1.12), zlib1g (= 1:1.1.4), debconf (= 1.2.9) | 
debconf-2.0, upstart-job, poppler-utils (= 0.12), procps, ghostscript (= 
9.02~), lsb-base (= 3), cups-common (= 1.5.0), cups-client (= 
1.5.0-8ubuntu6), ssl-cert (= 1.0.11), adduser, bc, ttf-freefont, cups-ppdc
Recommends: avahi-daemon, colord, foomatic-filters (= 4.0), 
cups-driver-gutenprint, ghostscript-cups (= 9.02~)
Suggests: cups-bsd, foomatic-db-compressed-ppds | foomatic-db, hplip, cups-pdf, 
udev, smbclient
Breaks: foomatic-filters ( 4.0), ghostscript-cups ( 9.02~)
Conflicts: cupsddk-drivers ( 1.4.0)
Conffiles:
 /etc/fonts/conf.d/99pdftoopvp.conf a5221cfad70a981c80864229ef56586d
 /etc/logrotate.d/cups 5bb41fa9900f0d1c565954405a2bd7c4
 /etc/default/cups 2b436fbb1a32b82b6aba45a76a1d7e40
 /etc/pam.d/cups ff2488324854f7b1e892bb0df062d5f0
 /etc/init/cups.conf 3ef31c29980411c55687e404d230838d
 /etc/modprobe.d/blacklist-cups-usblp.conf 7cc07d7c468c0f9e4585b87a61d3327f
 /etc/ufw/applications.d/cups 29e98a6d850da251e180c3d68dec2bd3
 /etc/apparmor.d/usr.sbin.cupsd 029e14549838b34bdd82901904bbcc9c
 /etc/cups/cupsd.conf bd2b7cffb7cc23734ccee179d2584419
 /etc/cups/snmp.conf 55baa060a50f48f9dbb99c6eb60dc04c
 /etc/cups/cupsd.conf.default 03cc7d46e085b96b9dea5f78cb80d116
Description: Common UNIX Printing System(tm) - server
 The Common UNIX Printing System (or CUPS(tm)) is a printing system and
 general replacement for lpd and the like.  It supports the Internet
 Printing Protocol (IPP), and has its own filtering driver model for
 handling various document types.
 .
 This package provides the CUPS scheduler/daemon and related files.
Original-Maintainer: Debian CUPS Maintainers 
pkg-cups-de...@lists.alioth.debian.org
isc-scn@niesen:~$

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-06 Thread Robert Bradley
Till: Wireshark will only be of use in the network printer case
(IPP/HTTP, LPR or SMB).  Its value is in being able to see exactly what
is being transmitted and received from the print server.  You can then
use that to get a better understanding of what is going on.

The way to use it is to start Wireshark, then click the Show capture
options button (second from left, with the spanner icon).  In that
window, enter the right network interface (usually eth0 for wired
ethernet, but this will obviously vary), and untick Capture packets in
promiscuous mode (to avoid logging traffic from other systems).  The
capture filter could be left blank, but to eliminate non-IPP traffic,
enter port 631 here.  (You can use port 515 for LPR and port 80
for HTTP traffic.)  Once that's done, click Start to start your capture.

When you're done, click the Stop the current capture button (fourth
from the left, with red cross).  You will now have a window full of
captured packets, which should be saved before continuing.

Assuming we're interested in just the IPP part of the conversation,
enter ipp in the filter box and click Apply.  This will filter out all
the packets from lower layers (e.g. TCP).  Just below the list of
packets, you will see a pane showing the interpretation of the currently
selected packet at multiple stack layers (so Ethernet, IP, TCP, HTTP,
then IPP).  Expanding each of these will give you detailed information
about each.  For example, for IPP responses, you will see the protocol
version, status codes, request ID (currently always 1, but this has
changed in the upstream trunk).

You can also right-click your packet entry in the list and select
Follow TCP stream.  For IPP, this will show the HTTP conversation in
plain text.  While this is rarely useful for working out what IPP is
doing, it does show the HTTP requests and responses pretty well.

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Title:
  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
  Unable to get printer status

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-06 Thread Robert Bradley
Stefan: I don't know if this will help at all, but there's a suggestion
at http://www.makestuff.eu/wordpress/?p=1747 about blacklisting the
usblp module.  Perhaps that might be worth trying?

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Re: [Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-06 Thread Carl Nobile
Martin,

That looked better, I went ahead and installed them, but I did it remotely,
so I will need to wait till I get home and reinstall the printer to see if
it will work.

Thanks

$ sudo apt-get install -t oneiric-proposed cups | tee apt-get.out
Reading package lists...
Building dependency tree...
Reading state information...
The following extra packages will be installed:
  cups-bsd cups-client cups-dbg
Suggested packages:
  cups-pdf xpp
The following packages will be upgraded:
  cups cups-bsd cups-client cups-dbg
4 upgraded, 0 newly installed, 0 to remove and 51 not upgraded.
Need to get 4,713 kB of archives.
After this operation, 41.0 kB disk space will be freed.
Do you want to continue [Y/n]?




On Tue, Dec 6, 2011 at 7:49 AM, Robert Bradley
robert.bradl...@gmail.comwrote:

 Stefan: I don't know if this will help at all, but there's a suggestion
 at http://www.makestuff.eu/wordpress/?p=1747 about blacklisting the
 usblp module.  Perhaps that might be worth trying?

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 Title:
  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
  Unable to get printer status

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---
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---

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-06 Thread Robert Bradley
For reference, this has been filed upstream at
http://www.cups.org/str.php?L3974.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-06 Thread Carl Nobile
Martin,

It worked, I can access my printer through cups now.

The device URI: dnssd://EPSON%20Stylus%20NX410%20on%20nas-
storage._ipp._tcp.local/

I still need to test it with a USB connected printer, but I need to wait
a few days for a new Toner Cartridge to arrive before I can run the
test.

I'm glad there is a solution to this issue.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-06 Thread Till Kamppeter
Carl, thank you very much for testing. Marking the SRU as verified.

** Tags removed: verification-needed
** Tags added: verification-done

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-05 Thread Carl Nobile
Martin,

After setting up oneiric-proposed as per your link and running:

$ sudo aptitude install cups/oneiric-proposed

aptitude wanted to update/remove over 500 packages that were not in the
proposed repository. Obviously I said NO to this. If it only wanted to
update 6 or 7 packages I'd have done it, but 500 make me a bit queasy.

Sorry, but this a non-starter for me, if there is a way to get around
this issue and install the cups packages please let me know.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-04 Thread Martin Pitt
Hello Carl, or anyone else affected,

Accepted cups into oneiric-proposed, the package will build now and be
available in a few hours. Please test and give feedback here. See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed. Thank you in advance!

** Tags added: verification-needed

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-04 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/oneiric-proposed/cups

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Title:
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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-02 Thread Till Kamppeter
IPP backend reverted to the version of CUPS 1.4.x to fix bug 881843, bug
877958, bug 879625, and bug 883585 for the time being until the backend
gets fixed upstream. Applied this to the Debian BZR repository of CUPS
so that the fix will appear in the next CUPS package for Precise and
also applied to a Stable Release Update (SRU) CUPS package for Oneiric
which I have uploaded to -proposed. As soon as this package gets
approved and ready for testing on Oneiric, a separate comment with
testing instructions will get posted here. Please test the package then
and report back here, so that we can make it an official update.

A debdiff of the SRU for Oneiric is attached.

Robert Bradley, thank you for all the work on these bugs and the downgrade 
patch for the IPP backend.
See full activity log


** Changed in: cups (Ubuntu)
   Status: Confirmed = Fix Committed

** Changed in: cups (Ubuntu)
   Importance: Undecided = High

** Also affects: cups (Ubuntu Oneiric)
   Importance: Undecided
   Status: New

** Changed in: cups (Ubuntu Oneiric)
   Status: New = Fix Committed

** Changed in: cups (Ubuntu Oneiric)
   Importance: Undecided = High

** Changed in: cups (Ubuntu Oneiric)
Milestone: None = oneiric-updates

** Patch added: cups_1.5.0-8ubuntu5_1.5.0-8ubuntu6.debdiff
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/883585/+attachment/2615932/+files/cups_1.5.0-8ubuntu5_1.5.0-8ubuntu6.debdiff

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Title:
  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-02 Thread Launchpad Bug Tracker
This bug was fixed in the package cups - 1.5.0-13

---
cups (1.5.0-13) unstable; urgency=low

  [ Till Kamppeter ]
  * debian/patches/ipp-patch-r8950+.patch: Revert the IPP backend to the state
of CUPS 1.4.x, as the 1.5.x versiuon has major regressions (LP: #877958,
LP: #879625, LP: #881843, LP: #883585, Closes: #638521, CUPS STR #3966,
CUPS STR #3967). This patch will get removed as soon as upstream has fixed
all these regressions. As upstream did not announce any new features for
the IPP backend in the release notes for 1.5.x, we assume that with this
step no features will get lost.
  * debian/patches/dont-send-malformed-dbus-messages.patch: Do not send D-Bus
notifications with too few parameters when there are parameters which
cannot be added to the D-Bus request, especially invalid UTF-8 strings.
This made gnome-session-daemon crash (LP: #893676, CUPS STR #3984).
  * debian/local/filters/cpdftocps: The cpdftocps filter (used for PostScript
printers and for drivers with PPDs which are not PDF-aware) did not
recognize the duplex setting correctly, making duplex not working on
many common printers (LP: #897723).
  * debian/local/filters/cpdftocps: Cleaned up the header comments.

  [ Martin-Éric Racine ]
  * [cups.postrm]: purge /etc/cups/ssl/server.[crt|key] and /etc/cups/ssl.

  [ Martin Pitt ]
  * debian/compat: Bump from 5 to 9, this apparently was forgotten in the
Multi-Arch transition.
 -- Martin Pitt martin.p...@ubuntu.com   Fri, 02 Dec 2011 11:05:51 +0100

** Changed in: cups (Ubuntu)
   Status: Fix Committed = Fix Released

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Title:
  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-02 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/cups

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-01 Thread Till Kamppeter
I have looked into the attached error_log and separating and assembling
URIs seems to work correctly. Robert, any other idea?

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-12-01 Thread Till Kamppeter
Robert, can you give instructions on how to investigate the problem with
tools like Wireshark?

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-30 Thread Antonio Sánchez
Same problem, Kubuntu 11.10 (64 bits), fresh install, HP LaserJet P1005.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-23 Thread John Gibson
I am having similar problems with a Lexmark X 4650 printer. After
updating to Ubuntu 11.10 I downloaded the Lexmark drivers, and went
through the install instructions. I get some contact with the printer,
but cannot print.

This is very frustrating. So mush of Ubuntu 11.10 looks promissing, but
without a printer it is absolutely no good!!

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-17 Thread cfr
Is this connected to bug # 647137 for Debian? I filed that and the
report is at a href=http://lists.alioth.debian.org/pipermail/pkg-cups-
devel/2011-October/009738.htmlhttp://lists.alioth.debian.org/pipermail
/pkg-cups-devel/2011-October/009738.html/a. That also concerns
failures after updating cups and affects the use of multiple printers
using multiple ways of connecting, multiple drivers and multiple
protocols.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-12 Thread Robert Bradley
So, what we seem to have here is essentially (Debian's?) CUPS 1.1.14 IPP
server breaking with 1.5 clients (or most likely vice versa).  That
would make this bug far easier to reproduce, at least.  In theory, I
could try setting up a Woody VM as a print server and play with that if
I can still find an installer for such an old version of Debian.  I
suppose there's always source builds too.

If this does turn out to be a CUPS 1.1 issue, it may be worth trying to
get the ReadyNAS CUPS upgraded, too.  It looks like the firmware is
still being updated for the moment, with updates for Lion in September.
So, it may be possible to get this fixed by pushing it as a fix for Lion
compatibility.  It's still not ideal, of course.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-12 Thread Robert Bradley
From #10, it still looks like CUPS is sending a printer URI of
http://192.168.1.7:631/Stylus_Photo; to the NAS for some reason - but
only for the Get_Printer_Attributes call, *not* for Print_Job!  If this
were not true, we should be seeing print_job: resource name
'/Stylus_Photo' no good! in your NAS logs too, and that isn't there.

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  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-12 Thread Carl Nobile
I am also getting the same thing in my NAS log:

E [12/Nov/2011:00:59:27 -0500] get_printer_attrs: resource name '/Stylus_NX410' 
no good!
E [12/Nov/2011:00:59:27 -0500] get_printer_attrs: resource name '/Stylus_NX410' 
no good!
E [12/Nov/2011:00:59:28 -0500] get_printer_attrs: resource name '/Stylus_NX410' 
no good!
E [12/Nov/2011:00:59:28 -0500] get_printer_attrs: resource name '/Stylus_NX410' 
no good!
E [12/Nov/2011:00:59:28 -0500] get_printer_attrs: resource name '/Stylus_NX410' 
no good!
E [12/Nov/2011:00:59:28 -0500] get_printer_attrs: resource name '/Stylus_NX410' 
no good!

And as my initial post above showed that there were errors in the
request/response data between the client and server.

However, also as I mentioned above even when I plugged a printer into
the laptop itself the laptop couldn't print to it. In this case it was
an old HP Deskjet-880C, so this is not just an issue between two cups
servers of different versions.

That said, tracking down the issues on the network might lead to what
the major problem is.

One other interesting this, I never hand edited the
/etc/cups/cupsd.conf, but when I run cupsd -t I get errors.

$ cupsd -t
/etc/cups/cupsd.conf contains errors

One additional piece of into is that when I machine set up the printer
it did not use ipp://, but dnssd:// as the schema.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-12 Thread Till Kamppeter
Plugging a printer directly to the laptop is most probably a USB issue.
Please try the propesed fixes of bug 872711, bug 887094, and bug 872483.

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-12 Thread Robert Bradley
The patch attached to this comment won't fix the problem, but will test
if there is an issue with URI assembly in CUPS 1.5.  Could one of you
please try applying this and send the resulting CUPS debug logs from the
client?

** Patch added: Add logging to httpSeparateURI and httpAssembleURI API calls 
in backend/ipp.c
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/883585/+attachment/2594869/+files/bug877958-logging.patch

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-12 Thread Ubuntu Foundation's Bug Bot
The attachment Add logging to httpSeparateURI and httpAssembleURI API
calls in backend/ipp.c of this bug report has been identified as being
a patch.  The ubuntu-reviewers team has been subscribed to the bug
report so that they can review the patch.  In the event that this is in
fact not a patch you can resolve this situation by removing the tag
'patch' from the bug report and editing the attachment so that it is not
flagged as a patch.  Additionally, if you are member of the ubuntu-
sponsors please also unsubscribe the team from this bug report.

[This is an automated message performed by a Launchpad user owned by
Brian Murray.  Please contact him regarding any issues with the action
taken in this bug report.]

** Tags added: patch

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-12 Thread TaffyDownUnder
Robert,
find attached compressed error log file with extra debug logging. Job 326 is 
the one to look for.

Cheers,
Paul


** Attachment added: cups error_log file with extended debug
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/883585/+attachment/2595000/+files/error_log.gz

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-11 Thread TaffyDownUnder
Hi,
I've found a work around that so far seems to work for me.  Rather than connect 
via ipp/http, I switched to smb . I can at least print a test page now.   I 
found details here:
http://planetlotus.org/profiles/ben-poole_94582

Cheers,
Paul

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Title:
  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
  Unable to get printer status

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-11 Thread Robert Bradley
There's a similar discussion about OS X Lion at the ReadyNAS forums, too
(http://www.readynas.com/forum/viewtopic.php?f=28t=56877).  The fix
there was also to use SMB instead of IPP.

The interesting thing though is that the ReadyNAS Duo apparently has
open-source firmware (http://www.readynas.com/?page_id=2324).  I wonder
if this means that it also uses some version of CUPS?

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Title:
  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
  Unable to get printer status

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-11 Thread Robert Bradley
Adding to my last comment, after Googling for a bit, there's also this:

http://www.livingonthecloud.net/2011/08/mac-os-x-lion-and-cups-
printing.html

The suggestion there seems to be that creating a class that contains
your printer *might* somehow help.  I'm not convinced, personally, but
it's probably worth setting up another IPP printer to check it.  Leave
the current SMB printer as it is, so you can still actually print when
you need to!

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Title:
  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
  Unable to get printer status

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-11 Thread Carl Nobile
Right that did it. My printer now works using smb://, but I would still
like to see this bug fixed so it will work with cups.

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Title:
  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
  Unable to get printer status

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-11 Thread TaffyDownUnder
Ran the following on the ReadyNAS duo box:
# dpkg -l | grep cups

and got

ii  cupsys1.1.14-5woody12.netgear1Common UNIX 
Printing System(tm) - server
ii  libcupsys21.1.14-5woody12.netgear1Common UNIX 
Printing System(tm) - libs

Checked the cups Error log on the NAS box
E [12/Nov/2011:11:32:13 +1100] ReadClient() 2 IPP Read Error!
E [12/Nov/2011:11:32:33 +1100] ReadClient() 2 IPP Read Error!
E [12/Nov/2011:11:38:07 +1100] get_printer_attrs: resource name '/Stylus_Photo' 
no good!
I [12/Nov/2011:11:38:12 +1100] Job 2 queued on 'Stylus_Photo' by 'lp'.
I [12/Nov/2011:11:38:12 +1100] Started backend /usr/lib/cups/backend/usb (PID 
19252) for job 2.
E [12/Nov/2011:11:42:57 +1100] get_printer_attrs: resource name '/Stylus_Photo' 
no good!
I [12/Nov/2011:11:43:08 +1100] Job 3 queued on 'Stylus_Photo' by 'paul'.
I [12/Nov/2011:11:43:08 +1100] Started backend /usr/lib/cups/backend/usb (PID 
19273) for job 3.
E [12/Nov/2011:12:08:05 +1100] get_printer_attrs: resource name '/Stylus_Photo' 
no good!
I [12/Nov/2011:12:08:25 +1100] Job 4 queued on 'Stylus_Photo' by 'paul'.
I [12/Nov/2011:12:08:25 +1100] Started backend /usr/lib/cups/backend/usb (PID 
19379) for job 4.
I [12/Nov/2011:12:11:01 +1100] Printer 'Stylus_Photo' deleted by ''.
I [12/Nov/2011:12:11:01 +1100] Saving printers.conf...
E [12/Nov/2011:12:11:01 +1100] get_printer_attrs: resource name '/Stylus_Photo' 
no good!
E [12/Nov/2011:12:11:01 +1100] get_printer_attrs: resource name '/Stylus_Photo' 
no good!
E [12/Nov/2011:12:11:01 +1100] get_printer_attrs: resource name '/Stylus_Photo' 
no good!
E [12/Nov/2011:12:11:02 +1100] get_printer_attrs: resource name '/Stylus_Photo' 
no good!
E [12/Nov/2011:12:11:02 +1100] get_printer_attrs: resource name '/Stylus_Photo' 
no good!
E [12/Nov/2011:12:11:02 +1100] get_printer_attrs: resource name '/Stylus_Photo' 
no good!
E [12/Nov/2011:12:25:44 +1100] Bad request line !
E [12/Nov/2011:12:25:50 +1100] Bad request line !

'Stylus_Photo' is the name on the Epson printer on the NAS box:
http://192.168.1.7:631/printers/Stylus_Photo

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Title:
  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
  Unable to get printer status

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-11 Thread TaffyDownUnder
Hi Robert,
As you suggested I  set up a new printer and created a class which contained 
it, however I had no joy, still got the unable to get printer status messages.

As I can use smb to print, I have a work around which works for me.

I'll still monitor this issue, so let me know if there are any tests or
info that you need.

Cheers,
Paul

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Title:
  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
  Unable to get printer status

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[Bug 883585] Re: Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to get printer status

2011-11-09 Thread TaffyDownUnder
** Summary changed:

- Kubuntu 11.10 -- Network Printers found but cannot print
+ Kubuntu 11.10 -- Network/Local Printers found but cannot print - Unable to 
get printer status

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Title:
  Kubuntu 11.10 -- Network/Local Printers found but cannot print -
  Unable to get printer status

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