[Ubuntu-x-swat] [Bug 1860424] Re: Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

2021-01-26 Thread Daniel van Vugt
** Also affects: libinput (Ubuntu)
   Importance: Undecided
   Status: New

** Package changed: xorg-server (Ubuntu) => xserver-xorg-input-libinput
(Ubuntu)

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Title:
  Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

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[Ubuntu-x-swat] [Bug 1860424] Re: Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

2021-01-26 Thread Maxim
I seem to have this same problem on Ubuntu 20.10. (It was present in
20.04 as well). Recently I wanted to use this keyboard on Windows 10 and
it was failing as well (!!). I found this article on it for Windows:
https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-
winpc/microsoft-sculpt-ergonomic-mouse-does-not-click-on/a89bc2de-4ee0
-497a-b8fa-289338b9bbb1

Seems that this only happens with older version of the keyboard. I
bought mine in 2016. The described workaround on windows (ctrl-alt-del
and then cancel) has worked.

Similar using Ubuntu if the problem occurs I can use Ctrl-Alt-F3 to
change to a console and then Alt-F2 back to my session and it's working
again. The mouse will then work for a while but the problem does reoccur
intermittantly.

I have not tested this with a later version of the hardware though but
am wondering if the orignal reporter is using an older hardware version
as well.

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Title:
  Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

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[Ubuntu-x-swat] [Bug 1860424] Re: Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

2020-01-27 Thread Daniel van Vugt
** Changed in: xorg-server (Ubuntu)
   Status: Incomplete => New

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Title:
  Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

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Re: [Ubuntu-x-swat] [Bug 1860424] Re: Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

2020-01-25 Thread João Gabriel
I removed USB dongle and reinserted it and the scroll wheel normalized, but
mouse's clicks began to fail again.   :(

Em sex., 24 de jan. de 2020 às 07:21, João Gabriel 
escreveu:

> The mouse didn't stopped responding, but changed scroll wheel behavior. It
> is too sensitive, jumping the page, making it impossible to be used.
> Running in Wayland it maintains its normal behavior.
>
> Em sex., 24 de jan. de 2020 às 07:12, João Gabriel 
> escreveu:
>
>> It seems to have been solved after logging in Ubuntu on Wayland.
>> Now I am on default Ubuntu and nothing is happening anymore.
>> I continue testing it.
>>
>> Em qui., 23 de jan. de 2020 às 22:55, Daniel van Vugt <
>> daniel.van.v...@canonical.com> escreveu:
>>
>>> Thank you for taking the time to report this bug and helping to make
>>> Ubuntu better. Please execute the following command only once, as it
>>> will automatically gather debugging information, in a terminal:
>>>
>>> apport-collect 1860424
>>>
>>> When reporting bugs in the future please use apport by using 'ubuntu-
>>> bug' and the name of the package affected. You can learn more about this
>>> functionality at https://wiki.ubuntu.com/ReportingBugs.
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1860424
>>>
>>> Title:
>>>   Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3
>>>
>>> Status in xorg-server package in Ubuntu:
>>>   Incomplete
>>>
>>> Bug description:
>>>   I cannot work with my Microsoft Sculpt Ergonomic Mouse on Ubuntu
>>>   18.04.3.
>>>
>>>   It worked normally on Ubuntu 16.04, but now it presents a lot of
>>>   instabilities.
>>>
>>>   I can move the pointer but cannot click anything. The scroll doesn't
>>>   work too.
>>>
>>>   When I change the mouse to another one, it works normally.
>>>
>>>   The instability doesn't shows itself immediately. The mouse works for
>>>   some seconds, and then the systems stops to respond to some of its
>>>   commands.
>>>
>>>   The mouse is working normally in Windows.
>>>
>>> To manage notifications about this bug go to:
>>>
>>> https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1860424/+subscriptions
>>>
>>

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Title:
  Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

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Re: [Ubuntu-x-swat] [Bug 1860424] Re: Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

2020-01-24 Thread João Gabriel
The mouse didn't stopped responding, but changed scroll wheel behavior. It
is too sensitive, jumping the page, making it impossible to be used.
Running in Wayland it maintains its normal behavior.

Em sex., 24 de jan. de 2020 às 07:12, João Gabriel 
escreveu:

> It seems to have been solved after logging in Ubuntu on Wayland.
> Now I am on default Ubuntu and nothing is happening anymore.
> I continue testing it.
>
> Em qui., 23 de jan. de 2020 às 22:55, Daniel van Vugt <
> daniel.van.v...@canonical.com> escreveu:
>
>> Thank you for taking the time to report this bug and helping to make
>> Ubuntu better. Please execute the following command only once, as it
>> will automatically gather debugging information, in a terminal:
>>
>> apport-collect 1860424
>>
>> When reporting bugs in the future please use apport by using 'ubuntu-
>> bug' and the name of the package affected. You can learn more about this
>> functionality at https://wiki.ubuntu.com/ReportingBugs.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1860424
>>
>> Title:
>>   Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3
>>
>> Status in xorg-server package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   I cannot work with my Microsoft Sculpt Ergonomic Mouse on Ubuntu
>>   18.04.3.
>>
>>   It worked normally on Ubuntu 16.04, but now it presents a lot of
>>   instabilities.
>>
>>   I can move the pointer but cannot click anything. The scroll doesn't
>>   work too.
>>
>>   When I change the mouse to another one, it works normally.
>>
>>   The instability doesn't shows itself immediately. The mouse works for
>>   some seconds, and then the systems stops to respond to some of its
>>   commands.
>>
>>   The mouse is working normally in Windows.
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1860424/+subscriptions
>>
>

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You received this bug notification because you are a member of Ubuntu-X,
which is subscribed to xorg-server in Ubuntu.
https://bugs.launchpad.net/bugs/1860424

Title:
  Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

To manage notifications about this bug go to:
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Re: [Ubuntu-x-swat] [Bug 1860424] Re: Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

2020-01-24 Thread João Gabriel
It seems to have been solved after logging in Ubuntu on Wayland.
Now I am on default Ubuntu and nothing is happening anymore.
I continue testing it.

Em qui., 23 de jan. de 2020 às 22:55, Daniel van Vugt <
daniel.van.v...@canonical.com> escreveu:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please execute the following command only once, as it
> will automatically gather debugging information, in a terminal:
>
> apport-collect 1860424
>
> When reporting bugs in the future please use apport by using 'ubuntu-
> bug' and the name of the package affected. You can learn more about this
> functionality at https://wiki.ubuntu.com/ReportingBugs.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1860424
>
> Title:
>   Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3
>
> Status in xorg-server package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I cannot work with my Microsoft Sculpt Ergonomic Mouse on Ubuntu
>   18.04.3.
>
>   It worked normally on Ubuntu 16.04, but now it presents a lot of
>   instabilities.
>
>   I can move the pointer but cannot click anything. The scroll doesn't
>   work too.
>
>   When I change the mouse to another one, it works normally.
>
>   The instability doesn't shows itself immediately. The mouse works for
>   some seconds, and then the systems stops to respond to some of its
>   commands.
>
>   The mouse is working normally in Windows.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1860424/+subscriptions
>


** Tags added: apport-collected ubuntu

** Description changed:

  I cannot work with my Microsoft Sculpt Ergonomic Mouse on Ubuntu
  18.04.3.
  
  It worked normally on Ubuntu 16.04, but now it presents a lot of
  instabilities.
  
  I can move the pointer but cannot click anything. The scroll doesn't
  work too.
  
  When I change the mouse to another one, it works normally.
  
  The instability doesn't shows itself immediately. The mouse works for
  some seconds, and then the systems stops to respond to some of its
  commands.
  
  The mouse is working normally in Windows.
+ --- 
+ ProblemType: Bug
+ .tmp.unity_support_test.0:
+  
+ ApportVersion: 2.20.9-0ubuntu7.9
+ Architecture: amd64
+ CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: None
+ CurrentDesktop: ubuntu:GNOME
+ DistUpgraded: 2019-09-07 07:57:05,857 DEBUG Running PostInstallScript: 
'./xorg_fix_proprietary.py'
+ DistroCodename: bionic
+ DistroRelease: Ubuntu 18.04
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes, if not too technical
+ GraphicsCard:
+  Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07) 
(prog-if 00 [VGA controller])
+Subsystem: Hewlett-Packard Company Skylake GT2 [HD Graphics 520] 
[103c:80d1]
+ InstallationDate: Installed on 2017-03-18 (1041 days ago)
+ InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
+ MachineType: HP HP Pavilion x360 Convertible
+ Package: xorg-server (not installed)
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-74-generic 
root=UUID=8352e01f-2580-4315-98ff-f584b17874d1 ro quiet splash pci=noaer 
vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.15.0-74.84-generic 4.15.18
+ Tags:  bionic ubuntu
+ Uname: Linux 4.15.0-74-generic x86_64
+ UpgradeStatus: Upgraded to bionic on 2019-09-07 (138 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/22/2019
+ dmi.bios.vendor: Insyde
+ dmi.bios.version: F.28
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: 80D1
+ dmi.board.vendor: HP
+ dmi.board.version: 84.33
+ dmi.chassis.asset.tag: Chassis Asset Tag
+ dmi.chassis.type: 31
+ dmi.chassis.vendor: HP
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: 
dmi:bvnInsyde:bvrF.28:bd04/22/2019:svnHP:pnHPPavilionx360Convertible:pvrType1ProductConfigId:rvnHP:rn80D1:rvr84.33:cvnHP:ct31:cvrChassisVersion:
+ dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
+ dmi.product.name: HP Pavilion x360 Convertible
+ dmi.product.version: Type1ProductConfigId
+ dmi.sys.vendor: HP
+ version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
+ version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1~18.04.1
+ version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1~18.04.1
+ version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
+ xserver.bootTime: Fri Sep  6 22:26:59 2019
+ xserver.configfile: default
+ xserver.errors:
+  
+ xserver.logfile: 

[Ubuntu-x-swat] [Bug 1860424] Re: Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

2020-01-23 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command only once, as it
will automatically gather debugging information, in a terminal:

apport-collect 1860424

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

-- 
You received this bug notification because you are a member of Ubuntu-X,
which is subscribed to xorg-server in Ubuntu.
https://bugs.launchpad.net/bugs/1860424

Title:
  Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

To manage notifications about this bug go to:
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Re: [Ubuntu-x-swat] [Bug 1860424] Re: Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

2020-01-23 Thread João Gabriel
In Ubuntu on Wayland it's working fine.
Thank you very much.

Em ter., 21 de jan. de 2020 às 22:55, Daniel van Vugt <
daniel.van.v...@canonical.com> escreveu:

> Please try logging into "Ubuntu on Wayland" (or just use the login
> screen) and tell us if the same problem exists there.
>
> ** Tags added: bionic
>
> ** Changed in: xorg-server (Ubuntu)
>Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1860424
>
> Title:
>   Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3
>
> Status in xorg-server package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I cannot work with my Microsoft Sculpt Ergonomic Mouse on Ubuntu
>   18.04.3.
>
>   It worked normally on Ubuntu 16.04, but now it presents a lot of
>   instabilities.
>
>   I can move the pointer but cannot click anything. The scroll doesn't
>   work too.
>
>   When I change the mouse to another one, it works normally.
>
>   The instability doesn't shows itself immediately. The mouse works for
>   some seconds, and then the systems stops to respond to some of its
>   commands.
>
>   The mouse is working normally in Windows.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1860424/+subscriptions
>

-- 
You received this bug notification because you are a member of Ubuntu-X,
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https://bugs.launchpad.net/bugs/1860424

Title:
  Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

To manage notifications about this bug go to:
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[Ubuntu-x-swat] [Bug 1860424] Re: Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

2020-01-21 Thread Daniel van Vugt
Please try logging into "Ubuntu on Wayland" (or just use the login
screen) and tell us if the same problem exists there.

** Tags added: bionic

** Changed in: xorg-server (Ubuntu)
   Status: New => Incomplete

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Title:
  Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

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