Re: Guacamole 1.5.3 - missing recordings

2024-02-15 Thread Nick Couchman
On Thu, Feb 15, 2024 at 8:11 AM Maciej Konigsman
 wrote:

> Hi,
>
> additional information. Each corrupted recording is 427 bytes and contains
> this error:
> "...5.error,15.Upstream error"
>
> Where can I find information about this error?
>

You'll need to look at your guacd logs and see if it's indicating any issue
with saving the recording. You may need to start guacd in debug mode to get
any additional logs.

-Nick

>


Re: Guacamole 1.5.3 - missing recordings

2024-02-15 Thread Maciej Konigsman
Hi,

additional information. Each corrupted recording is 427 bytes and contains
this error:
"...5.error,15.Upstream error"

Where can I find information about this error?
Has anyone experienced this?

Not sure if it is related ut we use RDP connection to Windows servers

On Wed, 14 Feb 2024 at 11:47, Maciej Konigsman 
wrote:

> Hi,
>
> We run Guacamole 1.5.3 on an ec2 instance in aws. We store recordings on
> EBS volume.
> We have a problem with some recordings showing 0 time duration. The issue
> seems to be random affecting multiple users and connections.
> The affected recordings are listed in the History but when viewing it
> shows 0 min duration.
>
> History shows the connections' duration and they are from minutes to
> hours. There are max 2-3 concurrent users at the same time.
> Neither guacd nor tomcat show any errors. CPU, memory and disk utilization
> are very low.
>
> I'm not able to match the recording url path in the UI
> (${HISTORY_PATH}/${HISTORY_UUID} with the UUID directories on the disk
> (recording-search-path).
>
> Thanks for your help,
> Maciek
>