Re: Can't open or recover file in Documents

[Keith N. McKenna]

On 6/12/2018 4:31 PM, Mark wrote:
> 
> Hello, Two problems:
> 
> 
> 1. Yesterday when I called up a rich text file in Documents, I got
> gibberish (## repeated over five pages). How can I recover the
> contents, which were fine two days ago?

Basically your file has been corrupted.See the following Tutorial on
the forum for suggestions to help recover all or part of the file. Also
some tips to help avoid the problem.

> 2. Today when I tried again, I can't even call up any rich text file.
> However, I can call up PDF files, though I can't do anything to those
> files.

Are the rich text files corrupted in the same way as above? If not are
you getting any error message when you try to open them. As for the PDF
It sounds like you have the extension installed to open PDF files but I
suspect that what appears as test is actually an image that cannot be
edited.

> 
> 
> Also, is there a phone number for technical support?

No there is no phone number. Apache OpenOffice is an open source project
run entirely by volunteers.
I have cc'd you as you are not subscribed to the mailing list at
users@openoffice.apache.org. Please respond only to the list so that all
can benefit from the discussion. Any replies received at my personal
account will be forwarded to the list.

Regards
Keith

> 
> 
> Thank you, Mark Zeligman
> 




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Can't open or recover file in Documents

[Mark]

Hello,
  Two problems:


   1. Yesterday when I called up a rich text file in Documents, I got gibberish 
(## repeated over five pages). How can I recover the contents, which were 
fine two days ago?
2. Today when I tried again, I can't even call up any rich text file. 
However, I can call up PDF files, though I can't do anything to those files.


Also, is there a phone number for technical support?


Thank you,
Mark Zeligman

Re: Cancel subscription

[Linda Hull]

Might we want to offer also that Apache Open Office is very versatile and
if you like something about a Template but not other parts, you can change
and customize, create to suit!  And save it as yours.


Linda

On Tue, Jun 12, 2018 at 2:20 PM, Craig Russell  wrote:

> Hi Tera,
>
> I'm not sure that you are subscribed to this list, so I'm including you
> explicitly.
>
> Your issue might be a corrupted version of OO, or a template that comes
> from a commercial company not affiliated with OO, or a (cloud storage?)
> system also not affiliated with OO.
>
> Identifying the URL from where you downloaded OO and the URL from where
> you downloaded the template will help us help you.
>
> Please let us know if you need any more to resolve this.
>
> Regards,
>
> Craig
>
> > On Jun 12, 2018, at 10:01 AM, Alan Pearce 
> wrote:
> >
> > You mentioned that it happened when you came to save your work.,could it
> be that you were being offered some form of cloud storage which maybe
> chargeable?
> >
> >  Original message 
> > From: Catalan Bird Tours 
> > Date: 12/06/2018  17:30  (GMT+00:00)
> > To: users@openoffice.apache.org
> > Subject: Re: Cancel subscription
> >
> > Tera
> >
> > Listen to them.  OO is free.  I'm just a consumer like you and I've never
> > paid anything.
> >
> > Whether you realise it or not, you "accessed" Apache via an untrusted
> > source.  Whoever it was conned you into paying.  Retrace your steps and
> try
> > to contact them again for, eg your money back.
> >
> > All the best
> >
> > Stephen Christopher
> >
> >
> > On Tue, Jun 12, 2018 at 5:23 PM, Tera Blink  >
> > wrote:
> >
> >> Craig...I am not confused.  When I accessed Apache for resume
> templates...
> >> when I started to use the template I was told in order to save it,
> download
> >> it, etc... there was a 2 week free trial and then a charge for the
> service.
> >> Tera
> >>
> >>
> >> Sent from Yahoo Mail for iPhone
> >>
> >>
> >> On Tuesday, June 12, 2018, 11:20 AM, Craig Russell <
> apache@gmail.com>
> >> wrote:
> >>
> >> Hi Tera Blink,
> >>
> >> I'm afraid you have confused the OpenOffice project at Apache with a
> >> commercial company that is *not* affiliated with Apache OpenOffice..
> >>
> >> Apache OpenOffice can always be downloaded and used *for free* with no
> >> charges whatever.
> >>
> >> https://www.openoffice.org/download/
> >>
> >> Apache OpenOffice will *never* charge anyone for downloading or using
> the
> >> software.
> >>
> >> You should contact whoever sold you a free trial and ask for your
> >> subscription to be canceled.
> >>
> >> And you can always ask on this list for specific advice *for free* on
> >> using the features of Apache OpenOffice.
> >>
> >> Regards,
> >>
> >> Craig
> >>
> >>> On Jun 12, 2018, at 5:59 AM, Tera Blink 
> >> wrote:
> >>>
> >>> Hello,
> >>>
> >>> I signed up for your 2 week free trial of the “office” features so I
> >> could try out your resume templates.
> >>> Please cancel my subscription effective immediately as I did not find a
> >> resume app that suited my needs.
> >>>
> >>> Kindest Regards,
> >>> Tera Blink
> >>>
> >>> Sent from Mail for Windows 10
> >>>
> >>
> >> Craig L Russell
> >> c...@apache.org
> >>
> >>
> >>
> >>
>
> Craig L Russell
> Secretary, Apache Software Foundation
> c...@apache.org http://db.apache.org/jdo
>
>
> -
> To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: users-h...@openoffice.apache.org
>
>

Re: Cancel subscription

[Craig Russell]

Hi Tera,

I'm not sure that you are subscribed to this list, so I'm including you 
explicitly.

Your issue might be a corrupted version of OO, or a template that comes from a 
commercial company not affiliated with OO, or a (cloud storage?) system also 
not affiliated with OO. 

Identifying the URL from where you downloaded OO and the URL from where you 
downloaded the template will help us help you.

Please let us know if you need any more to resolve this.

Regards,

Craig

> On Jun 12, 2018, at 10:01 AM, Alan Pearce  wrote:
> 
> You mentioned that it happened when you came to save your work.,could it be 
> that you were being offered some form of cloud storage which maybe chargeable?
> 
>  Original message 
> From: Catalan Bird Tours  
> Date: 12/06/2018  17:30  (GMT+00:00) 
> To: users@openoffice.apache.org 
> Subject: Re: Cancel subscription 
> 
> Tera
> 
> Listen to them.  OO is free.  I'm just a consumer like you and I've never
> paid anything.
> 
> Whether you realise it or not, you "accessed" Apache via an untrusted
> source.  Whoever it was conned you into paying.  Retrace your steps and try
> to contact them again for, eg your money back.
> 
> All the best
> 
> Stephen Christopher
> 
> 
> On Tue, Jun 12, 2018 at 5:23 PM, Tera Blink 
> wrote:
> 
>> Craig...I am not confused.  When I accessed Apache for resume templates...
>> when I started to use the template I was told in order to save it, download
>> it, etc... there was a 2 week free trial and then a charge for the service.
>> Tera
>> 
>> 
>> Sent from Yahoo Mail for iPhone
>> 
>> 
>> On Tuesday, June 12, 2018, 11:20 AM, Craig Russell 
>> wrote:
>> 
>> Hi Tera Blink,
>> 
>> I'm afraid you have confused the OpenOffice project at Apache with a
>> commercial company that is *not* affiliated with Apache OpenOffice..
>> 
>> Apache OpenOffice can always be downloaded and used *for free* with no
>> charges whatever.
>> 
>> https://www.openoffice.org/download/
>> 
>> Apache OpenOffice will *never* charge anyone for downloading or using the
>> software.
>> 
>> You should contact whoever sold you a free trial and ask for your
>> subscription to be canceled.
>> 
>> And you can always ask on this list for specific advice *for free* on
>> using the features of Apache OpenOffice.
>> 
>> Regards,
>> 
>> Craig
>> 
>>> On Jun 12, 2018, at 5:59 AM, Tera Blink 
>> wrote:
>>> 
>>> Hello,
>>> 
>>> I signed up for your 2 week free trial of the “office” features so I
>> could try out your resume templates.
>>> Please cancel my subscription effective immediately as I did not find a
>> resume app that suited my needs.
>>> 
>>> Kindest Regards,
>>> Tera Blink
>>> 
>>> Sent from Mail for Windows 10
>>> 
>> 
>> Craig L Russell
>> c...@apache.org
>> 
>> 
>> 
>> 

Craig L Russell
Secretary, Apache Software Foundation
c...@apache.org http://db.apache.org/jdo


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Re: Cancel subscription

[Alan Pearce]

You mentioned that it happened when you came to save your work.,could it be 
that you were being offered some form of cloud storage which maybe chargeable?

 Original message 
From: Catalan Bird Tours  
Date: 12/06/2018  17:30  (GMT+00:00) 
To: users@openoffice.apache.org 
Subject: Re: Cancel subscription 

Tera

Listen to them.  OO is free.  I'm just a consumer like you and I've never
paid anything.

Whether you realise it or not, you "accessed" Apache via an untrusted
source.  Whoever it was conned you into paying.  Retrace your steps and try
to contact them again for, eg your money back.

All the best

Stephen Christopher


On Tue, Jun 12, 2018 at 5:23 PM, Tera Blink 
wrote:

> Craig...I am not confused.  When I accessed Apache for resume templates...
> when I started to use the template I was told in order to save it, download
> it, etc... there was a 2 week free trial and then a charge for the service.
> Tera
>
>
> Sent from Yahoo Mail for iPhone
>
>
> On Tuesday, June 12, 2018, 11:20 AM, Craig Russell 
> wrote:
>
> Hi Tera Blink,
>
> I'm afraid you have confused the OpenOffice project at Apache with a
> commercial company that is *not* affiliated with Apache OpenOffice..
>
> Apache OpenOffice can always be downloaded and used *for free* with no
> charges whatever.
>
> https://www.openoffice.org/download/
>
> Apache OpenOffice will *never* charge anyone for downloading or using the
> software.
>
> You should contact whoever sold you a free trial and ask for your
> subscription to be canceled.
>
> And you can always ask on this list for specific advice *for free* on
> using the features of Apache OpenOffice.
>
> Regards,
>
> Craig
>
> > On Jun 12, 2018, at 5:59 AM, Tera Blink 
> wrote:
> >
> > Hello,
> >
> > I signed up for your 2 week free trial of the “office” features so I
> could try out your resume templates.
> > Please cancel my subscription effective immediately as I did not find a
> resume app that suited my needs.
> >
> > Kindest Regards,
> > Tera Blink
> >
> > Sent from Mail for Windows 10
> >
>
> Craig L Russell
> c...@apache.org
>
>
>
>

Re: Cancel subscription

[Catalan Bird Tours]

Tera

Listen to them.  OO is free.  I'm just a consumer like you and I've never
paid anything.

Whether you realise it or not, you "accessed" Apache via an untrusted
source.  Whoever it was conned you into paying.  Retrace your steps and try
to contact them again for, eg your money back.

All the best

Stephen Christopher


On Tue, Jun 12, 2018 at 5:23 PM, Tera Blink 
wrote:

> Craig...I am not confused.  When I accessed Apache for resume templates...
> when I started to use the template I was told in order to save it, download
> it, etc... there was a 2 week free trial and then a charge for the service.
> Tera
>
>
> Sent from Yahoo Mail for iPhone
>
>
> On Tuesday, June 12, 2018, 11:20 AM, Craig Russell 
> wrote:
>
> Hi Tera Blink,
>
> I'm afraid you have confused the OpenOffice project at Apache with a
> commercial company that is *not* affiliated with Apache OpenOffice..
>
> Apache OpenOffice can always be downloaded and used *for free* with no
> charges whatever.
>
> https://www.openoffice.org/download/
>
> Apache OpenOffice will *never* charge anyone for downloading or using the
> software.
>
> You should contact whoever sold you a free trial and ask for your
> subscription to be canceled.
>
> And you can always ask on this list for specific advice *for free* on
> using the features of Apache OpenOffice.
>
> Regards,
>
> Craig
>
> > On Jun 12, 2018, at 5:59 AM, Tera Blink 
> wrote:
> >
> > Hello,
> >
> > I signed up for your 2 week free trial of the “office” features so I
> could try out your resume templates.
> > Please cancel my subscription effective immediately as I did not find a
> resume app that suited my needs.
> >
> > Kindest Regards,
> > Tera Blink
> >
> > Sent from Mail for Windows 10
> >
>
> Craig L Russell
> c...@apache.org
>
>
>
>

Re: Cancel subscription

[Tera Blink]

Craig...I am not confused.  When I accessed Apache for resume templates... when 
I started to use the template I was told in order to save it, download it, 
etc... there was a 2 week free trial and then a charge for the service.
Tera


Sent from Yahoo Mail for iPhone


On Tuesday, June 12, 2018, 11:20 AM, Craig Russell  wrote:

Hi Tera Blink,

I'm afraid you have confused the OpenOffice project at Apache with a commercial 
company that is *not* affiliated with Apache OpenOffice..

Apache OpenOffice can always be downloaded and used *for free* with no charges 
whatever.

https://www.openoffice.org/download/

Apache OpenOffice will *never* charge anyone for downloading or using the 
software.

You should contact whoever sold you a free trial and ask for your subscription 
to be canceled.

And you can always ask on this list for specific advice *for free* on using the 
features of Apache OpenOffice.

Regards,

Craig

> On Jun 12, 2018, at 5:59 AM, Tera Blink  wrote:
> 
> Hello,
> 
> I signed up for your 2 week free trial of the “office” features so I could 
> try out your resume templates.
> Please cancel my subscription effective immediately as I did not find a 
> resume app that suited my needs.
> 
> Kindest Regards,
> Tera Blink
> 
> Sent from Mail for Windows 10
> 

Craig L Russell
c...@apache.org

Re: Cancel subscription

[Craig Russell]

> On Jun 12, 2018, at 8:23 AM, Tera Blink  wrote:
> 
> Craig...
> I am not confused.  When I accessed Apache for resume templates... when I 
> started to use the template I was told in order to save it, download it, 
> etc... there was a 2 week free trial and then a charge for the service.

Methinks you were scammed. Where did you download the software?

Craig
> 
> Tera
> 
> 
> Sent from Yahoo Mail for iPhone 
> 
> On Tuesday, June 12, 2018, 11:20 AM, Craig Russell  
> wrote:
> 
> Hi Tera Blink,
> 
> I'm afraid you have confused the OpenOffice project at Apache with a 
> commercial company that is *not* affiliated with Apache OpenOffice..
> 
> Apache OpenOffice can always be downloaded and used *for free* with no 
> charges whatever.
> 
> https://www.openoffice.org/download/ 
> 
> Apache OpenOffice will *never* charge anyone for downloading or using the 
> software.
> 
> You should contact whoever sold you a free trial and ask for your 
> subscription to be canceled.
> 
> And you can always ask on this list for specific advice *for free* on using 
> the features of Apache OpenOffice.
> 
> Regards,
> 
> Craig
> 
> > On Jun 12, 2018, at 5:59 AM, Tera Blink  > > wrote:
> > 
> > Hello,
> > 
> > I signed up for your 2 week free trial of the “office” features so I could 
> > try out your resume templates.
> > Please cancel my subscription effective immediately as I did not find a 
> > resume app that suited my needs.
> > 
> > Kindest Regards,
> > Tera Blink
> > 
> > Sent from Mail for Windows 10
> > 
> 
> Craig L Russell
> c...@apache.org 

Craig L Russell
Secretary, Apache Software Foundation
c...@apache.org  http://db.apache.org/jdo 

Re: Cancel subscription

[Craig Russell]

Hi Tera Blink,

I'm afraid you have confused the OpenOffice project at Apache with a commercial 
company that is *not* affiliated with Apache OpenOffice..

Apache OpenOffice can always be downloaded and used *for free* with no charges 
whatever.

https://www.openoffice.org/download/

Apache OpenOffice will *never* charge anyone for downloading or using the 
software.

You should contact whoever sold you a free trial and ask for your subscription 
to be canceled.

And you can always ask on this list for specific advice *for free* on using the 
features of Apache OpenOffice.

Regards,

Craig

> On Jun 12, 2018, at 5:59 AM, Tera Blink  wrote:
> 
> Hello,
> 
> I signed up for your 2 week free trial of the “office” features so I could 
> try out your resume templates.
> Please cancel my subscription effective immediately as I did not find a 
> resume app that suited my needs.
> 
> Kindest Regards,
> Tera Blink
> 
> Sent from Mail for Windows 10
> 

Craig L Russell
c...@apache.org


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Re: Cancel subscription

[Dave Fisher]

Hi -

Please let us know where you signed up for a two week trial. This seems to be a 
shady deal not approved by the Apache OpenOffice project.

Regards,
Dave

Sent from my iPhone

> On Jun 12, 2018, at 5:59 AM, Tera Blink  wrote:
> 
> Hello,
> 
> I signed up for your 2 week free trial of the “office” features so I could 
> try out your resume templates.
> Please cancel my subscription effective immediately as I did not find a 
> resume app that suited my needs.
> 
> Kindest Regards,
> Tera Blink
> 
> Sent from Mail for Windows 10
> 


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Re: Cancel subscription

[Wade Smart]

Tera, not sure where you did it but the templates are always free all the time.
As are ALL the features.

Here is one of many that are available. Just download and use.

https://templates.openoffice.org/en/template/openoffice-resume-template
-- 
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005


On Tue, Jun 12, 2018 at 7:59 AM, Tera Blink  wrote:
> Hello,
>
> I signed up for your 2 week free trial of the “office” features so I could 
> try out your resume templates.
> Please cancel my subscription effective immediately as I did not find a 
> resume app that suited my needs.
>
> Kindest Regards,
> Tera Blink
>
> Sent from Mail for Windows 10
>

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Cancel subscription

[Tera Blink]

Hello,

I signed up for your 2 week free trial of the “office” features so I could try 
out your resume templates.
Please cancel my subscription effective immediately as I did not find a resume 
app that suited my needs.

Kindest Regards,
Tera Blink

Sent from Mail for Windows 10