[SOGo] BTS activities for Thursday, September 28 2023

[SOGo reporter]

Title: BTS activities for Thursday, September 28 2023





  
BTS Activities

  Home page: https://bugs.sogo.nu
  Project: SOGo
  For the period covering: Thursday, September 28 2023

  
  
idlast updatestatus (resolution)categorysummary
	
	
	  
	
5710
	2023-09-28 11:02:27
	updated (open)
	GUI
	HTML in the subject line is not escaped and displayed
	
	  
	
5563
	2023-09-28 18:08:29
	updated (open)
	Web Calendar
	Confirmation emails for appointments go to calendar owner instead of appointment organizer
	
	  
	
5706
	2023-09-28 10:56:49
	updated (open)
	Web Calendar
	Calendar
	
	  
	
5880
	2023-09-28 17:58:58
	updated (open)
	Web Calendar
	Organizer of the appointment is taken from the calendar owner used and cannot be changed
	
	  
	
5490
	2023-09-28 20:57:46
	updated (open)
	Web Mail
	Embedded logos in emails (company, Twitter and Facebook links, etc.) are shown as downloadable .png files
	
	  
	
5872
	2023-09-28 12:00:07
	feedback (open)
	ActiveSync
	high cpu load and some looping behavior of apple devices connecting to sogo / mailcow
	
	  
	
  
  

[SOGo] EAS calendar sync: xml2wbxml error

[Paul Leiber]

Hi everybody,

for some time now I am having issues when syncing my calendar using Nine 
Folders android app and SOGo EAS. E-Mail and Tasks are synced correctly.


In SOGo log, the following lines appear when trying to sync the calendar:

Sep 28 21:57:17 sogod [149165]: 
<0x0x555b6f69f880[SOGoActiveSyncDispatcher]> Change detected during 
Sync, we push the content.
Sep 28 21:57:17 sogod [149165]: [ERROR] <0x0x555b7006a0a0[NSDataMalloc]> 
xml2wbxml failed: Parsing of XML Document Failed


Sep 28 21:57:17 sogod [149165]: [ERROR] <0x0x555b7006a0a0[NSDataMalloc]> 
Original data written to: /tmp/_246ad_2ac6121d_0.data



I am running SOGo nightlies on Debian 12, I updated SOGo to the latest 
version. Debian is also up do date.


Is this an error in SOGo, or is there a bad XML format in one of the 
calendar entries? If one or more of the calendar entries are at fault, 
how can I identify the faulty one(s)?


Best regards,

Paul

Re: [SOGo] Email not being sent

[Marco]

Am 28.09.2023 schrieb "\"Raoul Schroeder\""
(raoul.schroe...@global-ist.net) :

> Additionally, they seem to have blocked the entire gandi.net IP
> range, due to SPAM servers.

That is the problem.
If operators take too long or don't care about spam at all, entire
network ranges will land in blacklists.

The only way around: Get your own ASN and your own address space.

RE: [SOGo] Email not being sent

[aris.dizdare...@alcad.si]

Hi,

I also believe it is not related to Sogo - but it is related to
"Microsoft-Outlook-Protection" - WAN-IP or Block-of-WAN-IPs where your
mailserver is hosting is listed on "Outlook-blacklist".

You can view and delist IP's on this link:
https://sendersupport.olc.protection.outlook.com/snds/data.aspx 

Hope this helps...

Br,
Aris Dizdarević 

-Original Message-
From: users-requ...@sogo.nu  On Behalf Of Marco
Sent: Thursday, September 28, 2023 12:28 PM
To: users@sogo.nu
Subject: Re: [SOGo] Email not being sent

Am 27.09.2023 schrieb "\"Support\"" (supp...@futbollocker.com)
:

> : host
> msn-com.olc.protection.outlook.com[104.47.59.161] said: 550 5.7.1 
> Unfortunately, messages from [185.223.74.125] weren't sent. Please 
> contact your Internet service provider since part of their network is 
> on our block list (S3140).

That is not related to SOGo at all.
You send the mails out from 185.223.74.125.

That host seems to be or has been on a blacklist MS uses.

https://docs.hetzner.com/de/robot/dedicated-server/troubleshooting/microsoft
-blacklist/

https://olcsupport.office.com/ is named as a place where you can delist it.

Question 1: Is 185.223.74.125 your system or do you relay it through another
SMTP server (often called smarthost)?

If it is yours and only controlled by you: Check the logs for any spam
message

Be careful with this message: it is coming from an external sender Do not
open attachments nor click on links, unless you are sure that the content is
safe Scanned by Alcad Security System 

Re: [SOGo] Email not being sent

[Marcus MERIGHI]

Hello "Support", 

this is probably not a SOGo problem.

What you see is reported over at mailops[1] quite often.

I checked the IP you provided with a free service[2] and there 
are no blocks shown.

So, to put it bluntly: you are another victim of the oligopoly[3].

What to do? 
Unfortunately, the list archive of mai...@mailop.org is restricted to
subscribers. And the archive is not searchable. 
I found a couple of threads in my own archive. An example answer:

+
Date: Wed, 9 Sep 2020 22:10:27 +
From: Michael Wise via mailop 
To: "mai...@mailop.org" 
Subject: Re: [mailop] [EXTERNAL] Anybody seeing a huge spike of (S3140)
  errors from Hotmail/Outlook started on Sep 7th

You’re going to have to file a ticket, and they’re really the only folks
who can assist.
But that s typically an indication that there’s something going weird on
your network.

And trying to obfuscate it with IP.AD.DR.ES doesn’t help in figuring out
what’s going on.
Just saying,.

Aloha,
Michael.
--
Michael J Wise
Microsoft Corporation| Spam Analysis
"Your Spam Specimen Has Been Processed."
Open a ticket for Hotmail
+

Generally it's not you, who should complain, but paying microsoft
customers. 

[1] https://www.mailop.org/
[2] 
https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a185.223.74.125=toolpage
[3]
https://answers.microsoft.com/en-us/outlook_com/forum/all/hotmailoutlook-block-list-s3140-blocks-all-new/699f3a56-406e-4804-97e2-cbe23b9bb01c

All the best and some extra good luck, 

Marcus

users@sogo.nu ("Support"), 2023.09.28 (Thu) 03:25 (CEST):
> 
> I need help y'all.
> 
> My Microsoft customers are not getting emails from my store. So anyone
> with an MSN, outlook, or Hotmail email address is not receiving any
> mail. 
> 
> Below is the troubleshooting guide from Microsoft.
> 
> https://sendersupport.olc.protection.outlook.com/pm/troubleshooting.aspx#errors
> 
> Error message below:
> ​​​
> This is the mail system at host gt-fr-smtpout01.groovetech.io.
> 
> I'm sorry to have to inform you that your message could not
> be delivered to one or more recipients. It's attached below.
> 
> For further assistance, please send mail to postmaster.
> 
> If you do so, please include this problem report. You can
> delete your own text from the attached returned message.
> 
> The mail system
> 
> : host msn-com.olc.protection.outlook.com[104.47.59.161] said:
> 550 5.7.1 Unfortunately, messages from [185.223.74.125] weren't sent.
> Please contact your Internet service provider since part of their network
> is on our block list (S3140). You can also refer your provider to
> http://mail.live.com/mail/troubleshooting.aspx#errors.
> [DM6NAM12FT031.eop-nam12.prod.protection.outlook.com
> 2023-09-27T14:45:18.519Z 08DBBE30F475B502] (in reply to MAIL FROM command)

-- 
https://www.tor.at/~mcmer/signature.txt


signature.asc
Description: PGP signature

Re: [SOGo] Email not being sent

[Marco]

Am 27.09.2023 schrieb "\"Support\"" (supp...@futbollocker.com)
:

> : host
> msn-com.olc.protection.outlook.com[104.47.59.161] said: 550 5.7.1
> Unfortunately, messages from [185.223.74.125] weren't sent. Please
> contact your Internet service provider since part of their network is
> on our block list (S3140).

That is not related to SOGo at all.
You send the mails out from 185.223.74.125.

That host seems to be or has been on a blacklist MS uses.

https://docs.hetzner.com/de/robot/dedicated-server/troubleshooting/microsoft-blacklist/

https://olcsupport.office.com/ is named as a place where you can delist
it.

Question 1: Is 185.223.74.125 your system or do you relay it through
another SMTP server (often called smarthost)?

If it is yours and only controlled by you: Check the logs for any spam
message

AW: [SOGo] Email not being sent

["Raoul Schroeder"]

Hi,

 

sending emails to big providers (who are trying to filter out SPAM) is getting 
harder and harder.

This is not something particular with your setup of SOGo, but with your email 
SMTP program (or that of your provider).

 

>From what it looks like, you are using gandi.net as a website builder/host?

Gandi.net does not seem to support DMARC and DMIC, without which many email 
providers will filter out your messages.

Additionally, they seem to have blocked the entire gandi.net IP range, due to 
SPAM servers.

 

What can you do?

First, test out your blacklist listing, hopefully your domain is not listed:

https://mxtoolbox.com/blacklists.aspx

Then, test if you have SPF/DMIC/DMARC at all enabled (and if it is even 
possible):

https://mxtoolbox.com/dmarc/dmarc-email-tools?referrer=cms_dmarchome

 

If all that passes, you can try to appeal to Microsoft to allow your IP address 
through (use their contact email).

 

These days, it is almost easier to use an purchased email account from a 
reputable provider to avoid all these issues, but with the right hosting 
provider and the work on blacklists and SPF/DMIC/DMARC, it *is* possible to 
send emails to all the big providers.

 

Best wishes,

 

Raoul

 

Von: users-requ...@sogo.nu  Im Auftrag von "Support"
Gesendet: Donnerstag, 28. September 2023 03:25
An: users@sogo.nu
Betreff: [SOGo] Email not being sent

 

I need help y'all.

My Microsoft customers are not getting emails from my store. So anyone with an 
MSN, outlook, or Hotmail email address is not receiving any mail. 

Below is the troubleshooting guide from Microsoft.

https://sendersupport.olc.protection.outlook.com/pm/troubleshooting.aspx#errors

Error message below:
​​​
This is the mail system at host gt-fr-smtpout01.groovetech.io.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

mailto:bjor...@msn.com> >: host 
msn-com.olc.protection.outlook.com[104.47.59.161] said:
550 5.7.1 Unfortunately, messages from [185.223.74.125] weren't sent.
Please contact your Internet service provider since part of their network
is on our block list (S3140). You can also refer your provider to
http://mail.live.com/mail/troubleshooting.aspx#errors.
[DM6NAM12FT031.eop-nam12.prod.protection.outlook.com
2023-09-27T14:45:18.519Z 08DBBE30F475B502] (in reply to MAIL FROM command)

Re: [SOGo] Email not being sent

[Jonathan Aquilina]

Morning,

A question what is the outbound smtp port you are trying to use, 25 or 587. 
Providers might tend to block 25 as that is know to have spam sent out on it 
hence why 587 is used instead.




From: users-requ...@sogo.nu  on behalf of "Support" 

Sent: Thursday, September 28, 2023 03:25
To: users@sogo.nu 
Subject: [SOGo] Email not being sent

I need help y'all.

My Microsoft customers are not getting emails from my store. So anyone with an 
MSN, outlook, or Hotmail email address is not receiving any mail.

Below is the troubleshooting guide from Microsoft.

https://link.edgepilot.com/s/74f6a787/wFX7mikUIUe2SYaLqB7SHA?u=https://sendersupport.olc.protection.outlook.com/pm/troubleshooting.aspx%23errors

Error message below:
​​​
This is the mail system at host gt-fr-smtpout01.groovetech.io.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

mailto:bjor...@msn.com>>: host 
msn-com.olc.protection.outlook.com[104.47.59.161] said:
550 5.7.1 Unfortunately, messages from [185.223.74.125] weren't sent.
Please contact your Internet service provider since part of their network
is on our block list (S3140). You can also refer your provider to
https://link.edgepilot.com/s/475f0e36/pT3uQe29EUybRmHkZEXxJQ?u=http://mail.live.com/mail/troubleshooting.aspx%23errors.
[DM6NAM12FT031.eop-nam12.prod.protection.outlook.com
2023-09-27T14:45:18.519Z 08DBBE30F475B502] (in reply to MAIL FROM command)

Links contained in this email have been replaced. If you click on a link in the 
email above, the link will be analyzed for known threats. If a known threat is 
found, you will not be able to proceed to the destination. If suspicious 
content is detected, you will see a warning.

[SOGo] Email not being sent

["Support"]

I need help y'all.

My Microsoft customers are not getting emails from my store. So anyone with an 
MSN, outlook, or Hotmail email address is not receiving any mail. 

Below is the troubleshooting guide from Microsoft.

https://sendersupport.olc.protection.outlook.com/pm/troubleshooting.aspx#errors

Error message below:
​​​
This is the mail system at host gt-fr-smtpout01.groovetech.io.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

: host msn-com.olc.protection.outlook.com[104.47.59.161] said:
550 5.7.1 Unfortunately, messages from [185.223.74.125] weren't sent.
Please contact your Internet service provider since part of their network
is on our block list (S3140). You can also refer your provider to
http://mail.live.com/mail/troubleshooting.aspx#errors.
[DM6NAM12FT031.eop-nam12.prod.protection.outlook.com
2023-09-27T14:45:18.519Z 08DBBE30F475B502] (in reply to MAIL FROM command)