Re: Fwd: [SOGo] SOGo doesn't display email anymore
Hi, here is tcpflow result : the mail server has 192.168.0.002 as ip address 192.168.0.002.00143-192.168.0.245.40587: * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE STARTTLS AUTH=PLAIN] Dovecot ready.^M 192.168.0.245.40587-192.168.0.002.00143: 1 login user {7} 192.168.0.245.40587-192.168.0.002.00143: ^M 192.168.0.002.00143-192.168.0.245.40587: + OK^M 192.168.0.245.40587-192.168.0.002.00143: ABCDEF^M 192.168.0.002.00143-192.168.0.245.40587: 1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS] Logged in^M 192.168.0.245.40587-192.168.0.002.00143: 2 capability 192.168.0.245.40587-192.168.0.002.00143: ^M 192.168.0.002.00143-192.168.0.245.40587: * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS^M 2 OK Capability completed.^M 192.168.0.245.40587-192.168.0.002.00143: 3 namespace 192.168.0.245.40587-192.168.0.002.00143: ^M 192.168.0.002.00143-192.168.0.245.40587: * NAMESPACE (( /)) NIL NIL^M 3 OK Namespace completed.^M 192.168.0.245.40587-192.168.0.002.00143: 4 LIST 192.168.0.245.40587-192.168.0.002.00143: ^M 192.168.0.002.00143-192.168.0.245.40587: * LIST (\Noselect) / ^M 4 OK List completed.^M 192.168.0.245.40587-192.168.0.002.00143: 5 select INBOX 192.168.0.245.40587-192.168.0.002.00143: ^M 192.168.0.002.00143-192.168.0.245.40587: * FLAGS (\Answered \Flagged \Deleted \Seen \Draft Junk $NotJunk $Junk JunkRecorded $Label1 $Label2 $Label3 $Label4 $Label5 NonJunk $MDNSent NotJunk receipt-handled Old $has_cal fait)^M * OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen \Draft Junk $NotJunk $Junk JunkRecorded $Label1 $Label2 $Label3 $Label4 $Label5 NonJunk $MDNSent NotJunk receipt-handled Old $has_cal fait \*)] Flags permitted.^M * 3029 EXISTS^M * 0 RECENT^M * OK [UNSEEN 2979] First unseen.^M * OK [UIDVALIDITY 1148485194] UIDs valid^M * OK [UIDNEXT 151001] Predicted next UID^M * OK [HIGHESTMODSEQ 14029] Highest^M 5 OK [READ-WRITE] Select completed.^M 192.168.0.245.40587-192.168.0.002.00143: 6 UID THREAD REFERENCES UTF-8 (NOT DELETED) 192.168.0.245.40587-192.168.0.002.00143: ^M 192.168.0.002.00143-192.168.0.245.40587: 710 147711 147823)(147712 147713)(147714)(147715)(147722 147723)(147724)(147725)(147726)(147728)(147729)(147748 (147752)(147977))(147738 147740)(147776)(147749)(147743 149205)(147745)(147746)(147751 (147754)(147775))(147753)(147756)(147757)(147758)(147759)(147771)(147772)((147773)(147774))(147778)(147779)(147789)(147795 147797)(147799)(147864 (147891 148056)(148065 148157 148303 148356))(147801)(147802)(147803)(147804)(147805 147873)(147806)(147807 147908 147948)(147809)(147811 147813)(147812)(147814)(147817)((147831)(147832))(147844)(147850)(147852)(147855)(147863 147872)(147866)(147868)(147871)(147882)(147883)(147884)(147885)(147886)(147887)(147888)(147895)(147902)(147904)(147905)(147906 147968)(147907)(147909)(147911)(147910 147967 148015 148023)((147912)(148152)(148825))(147915)(147921)(147925)(147923)(147926)(147928)(147929)(147936)(147937)(147939)(147941)(147942)(147943)(147944)(147945)(147946)(147949)(147951)(147952)(147955)(147956)(147958)(147957)(147959)((147960 (145089 145092)(147963 147966))(147964 148443))(147961)(147986)(147962)((147969)(148147))(147975 148026)(147976 148018)(147979)(147980 148027 148668 149361)(147981 147982)(147984)(147997)(148006 (148016 148118)(149387))(148013)(148014)(148017)(148019)(148020)(148021 148722 148812)(148024)(148028)(148029)(148030 148070)(148031)(148032)(148042 148049)(148043)(148047)(148054)(148055)(148060)(148061)(148062 148207)(148067)(148068)(148066)(148069)(148079)(148086) * 3026 FETCH (UID 150997 FLAGS (Old) RFC822.SIZE 12363 ENVELOPE (Mon, 28 May 2012 02:55:23 +0800 (GMT+08:00) =?gb2312?B?KEFEKdfcssPK1cjro6y85tawuaTX9zI6NTc6MzE=?= =?gb2312?B?IEFNNS8yOC8yMDEy?= ((defyq NIL job futureland.cn)) ((defyq NIL job futureland.cn)) ((defyq NIL job futureland.cn)) NIL NIL NIL NIL A3BB391ECBE6DF807E0F881243DA207C@igqlfl) BODYSTRUCTURE (text html (charset gb2312) NIL NIL base64 10584 136 NIL NIL NIL NIL) BODY[HEADER.FIELDS (X-PRIORITY)] {17}^M X-Priority: 3^M ^M ) 8 OK Fetch completed.^M 192.168.0.245.40587-192.168.0.002.00143: 9 logout^M 192.168.0.002.00143-192.168.0.245.40587: * BYE Logging out^M 9 OK Logout completed.^M Thanks 2012/5/27 Ludovic Marcotte lmarco...@inverse.ca On 27/05/12 10:26, James James wrote: No error message from the imap daemon.. just a connection and in the same time a deconnection Sniff the traffic in-between SOGo and your IMAP server using tcpflow and post the result. -- Ludovic Marcotte +1.514.755.3630 :: www.inverse.ca Inverse
Re: [SOGo] SOGo doesn't display email anymore
After some investigations I've got this error message : 2012-05-25 20:41:35.733 sogod[5485] WARNING: IMAP4 connection pooling is disabled! May 25 20:41:35 sogod [5485]: [ERROR] 0x0x1894488[NGImap4ConnectionManager] IMAP4 login failed: host=imap.domain.com, user=user, pwd=yes url=imap://u...@imap.domain.com/INBOX/ = 0x0x1875f98[NGImap4Client]: login=user(pwd) socket=NGActiveSocket[0x0x1868b38]: mode=rw address=0x0x1886398[NGInternetSocketAddress]: host=192.168.0.245 port=40284 connectedTo=0x0x1869f48[NGInternetSocketAddress]: host= imap.domain.com port=143 2012-05-25 20:41:35.798 sogod[5485] Note(NGImap4Connection): using '/' as the IMAP4 folder separator. May 25 20:41:35 sogod [5485]: 0x0188AEE8[SOGoMailFolder]:folderINBOX renewing imap4 password May 25 20:41:35 sogod [5485]: [ERROR] 0x0x1894488[NGImap4ConnectionManager] IMAP4 login failed: host=imap.domain.com, user=user, pwd=yes url=imap://u...@imap.domain.com/INBOX/ = 0x0x1895d68[NGImap4Client]: login=user(pwd) socket=NGActiveSocket[0x0x187fc08]: mode=rw address=0x0x187fcf8[NGInternetSocketAddress]: host=192.168.0.245 port=40285 connectedTo=0x0x1895f08[NGInternetSocketAddress]: host= imap.domain.com port=143 May 25 20:41:35 sogod [5485]: [ERROR] 0x0188AEE8[SOGoMailFolder]:folderINBOX Could not connect IMAP4 Can somebody help me ? 2012/5/23 James James jre...@gmail.com Thanks for this information. I have checked may sogo config file and everything seems to be ok. Some strange thing : when I downgrade Sogo to version 1.3.14 my mails come back and everything works like usual. Maybe the solution is to deal with a sogo 1.3.14 . :) James 2012/5/23 Christian Rößner c...@roessner-network-solutions.com Hi, Ok. I will try that. I had a similar problem. But not SOGo-version related. I activated the ChangePassword feature in SOGo and tested it. After this, I had the exact same situation on my machine. Calendars were still working, but mail disappeared. Checking the userPassword field in LDAP, I saw that the password was written in clear text and not SSHA. So all my mail services quit working with that password scheme. Are you using some kind of encrypted passwords and did you use the SOGo option I talked about? -Christian Rößner --- Roessner-Network-Solutions Bachelor of Science Informatik Nahrungsberg 81, 35390 Gießen F: +49 641 5879091, M: +49 176 93118939 USt-IdNr.: DE225643613 http://www.roessner-network-solutions.com -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] SOGo doesn't display email anymore
Do you have error messages from the IMAP-daemon as well? From: James James jre...@gmail.com To: users@sogo.nu Sent: Sunday, May 27, 2012 10:36 AM Subject: Re: [SOGo] SOGo doesn't display email anymore After some investigations I've got this error message : 2012-05-25 20:41:35.733 sogod[5485] WARNING: IMAP4 connection pooling is disabled! May 25 20:41:35 sogod [5485]: [ERROR] 0x0x1894488[NGImap4ConnectionManager] IMAP4 login failed: host=imap.domain.com, user=user, pwd=yes url=imap://u...@imap.domain.com/INBOX/ = 0x0x1875f98[NGImap4Client]: login=user(pwd) socket=NGActiveSocket[0x0x1868b38]: mode=rw address=0x0x1886398[NGInternetSocketAddress]: host=192.168.0.245 port=40284 connectedTo=0x0x1869f48[NGInternetSocketAddress]: host=imap.domain.com port=143 2012-05-25 20:41:35.798 sogod[5485] Note(NGImap4Connection): using '/' as the IMAP4 folder separator. May 25 20:41:35 sogod [5485]: 0x0188AEE8[SOGoMailFolder]:folderINBOX renewing imap4 password May 25 20:41:35 sogod [5485]: [ERROR] 0x0x1894488[NGImap4ConnectionManager] IMAP4 login failed: host=imap.domain.com, user=user, pwd=yes url=imap://u...@imap.domain.com/INBOX/ = 0x0x1895d68[NGImap4Client]: login=user(pwd) socket=NGActiveSocket[0x0x187fc08]: mode=rw address=0x0x187fcf8[NGInternetSocketAddress]: host=192.168.0.245 port=40285 connectedTo=0x0x1895f08[NGInternetSocketAddress]: host=imap.domain.com port=143 May 25 20:41:35 sogod [5485]: [ERROR] 0x0188AEE8[SOGoMailFolder]:folderINBOX Could not connect IMAP4 Can somebody help me ? 2012/5/23 James James jre...@gmail.com Thanks for this information. I have checked may sogo config file and everything seems to be ok. Some strange thing : when I downgrade Sogo to version 1.3.14 my mails come back and everything works like usual. Maybe the solution is to deal with a sogo 1.3.14 . :) James 2012/5/23 Christian Rößner c...@roessner-network-solutions.com Hi, Ok. I will try that. I had a similar problem. But not SOGo-version related. I activated the ChangePassword feature in SOGo and tested it. After this, I had the exact same situation on my machine. Calendars were still working, but mail disappeared. Checking the userPassword field in LDAP, I saw that the password was written in clear text and not SSHA. So all my mail services quit working with that password scheme. Are you using some kind of encrypted passwords and did you use the SOGo option I talked about? -Christian Rößner --- Roessner-Network-Solutions Bachelor of Science Informatik Nahrungsberg 81, 35390 Gießen F: +49 641 5879091, M: +49 176 93118939 USt-IdNr.: DE225643613 http://www.roessner-network-solutions.com -- users@sogo.nu https://inverse.ca/sogo/lists
Fwd: [SOGo] SOGo doesn't display email anymore
No error message from the imap daemon.. just a connection and in the same time a deconnection 2012/5/27 Piet Hein ex_ad...@yahoo.com Do you have error messages from the IMAP-daemon as well? -- *From:* James James jre...@gmail.com *To:* users@sogo.nu *Sent:* Sunday, May 27, 2012 10:36 AM *Subject:* Re: [SOGo] SOGo doesn't display email anymore After some investigations I've got this error message : 2012-05-25 20:41:35.733 sogod[5485] WARNING: IMAP4 connection pooling is disabled! May 25 20:41:35 sogod [5485]: [ERROR] 0x0x1894488[NGImap4ConnectionManager] IMAP4 login failed: host=imap.domain.com, user=user, pwd=yes url=imap://u...@imap.domain.com/INBOX/ = 0x0x1875f98[NGImap4Client]: login=user(pwd) socket=NGActiveSocket[0x0x1868b38]: mode=rw address=0x0x1886398[NGInternetSocketAddress]: host=192.168.0.245 port=40284 connectedTo=0x0x1869f48[NGInternetSocketAddress]: host= imap.domain.com port=143 2012-05-25 20:41:35.798 sogod[5485] Note(NGImap4Connection): using '/' as the IMAP4 folder separator. May 25 20:41:35 sogod [5485]: 0x0188AEE8[SOGoMailFolder]:folderINBOX renewing imap4 password May 25 20:41:35 sogod [5485]: [ERROR] 0x0x1894488[NGImap4ConnectionManager] IMAP4 login failed: host=imap.domain.com, user=user, pwd=yes url=imap://u...@imap.domain.com/INBOX/ = 0x0x1895d68[NGImap4Client]: login=user(pwd) socket=NGActiveSocket[0x0x187fc08]: mode=rw address=0x0x187fcf8[NGInternetSocketAddress]: host=192.168.0.245 port=40285 connectedTo=0x0x1895f08[NGInternetSocketAddress]: host= imap.domain.com port=143 May 25 20:41:35 sogod [5485]: [ERROR] 0x0188AEE8[SOGoMailFolder]:folderINBOX Could not connect IMAP4 Can somebody help me ? 2012/5/23 James James jre...@gmail.com Thanks for this information. I have checked may sogo config file and everything seems to be ok. Some strange thing : when I downgrade Sogo to version 1.3.14 my mails come back and everything works like usual. Maybe the solution is to deal with a sogo 1.3.14 . :) James 2012/5/23 Christian Rößner c...@roessner-network-solutions.com Hi, Ok. I will try that. I had a similar problem. But not SOGo-version related. I activated the ChangePassword feature in SOGo and tested it. After this, I had the exact same situation on my machine. Calendars were still working, but mail disappeared. Checking the userPassword field in LDAP, I saw that the password was written in clear text and not SSHA. So all my mail services quit working with that password scheme. Are you using some kind of encrypted passwords and did you use the SOGo option I talked about? -Christian Rößner --- Roessner-Network-Solutions Bachelor of Science Informatik Nahrungsberg 81, 35390 Gießen F: +49 641 5879091, M: +49 176 93118939 USt-IdNr.: DE225643613 http://www.roessner-network-solutions.com -- users@sogo.nu https://inverse.ca/sogo/lists
Re: Fwd: [SOGo] SOGo doesn't display email anymore
On 27/05/12 10:26, James James wrote: No error message from the imap daemon.. just a connection and in the same time a deconnection Sniff the traffic in-between SOGo and your IMAP server using tcpflow and post the result. -- Ludovic Marcotte +1.514.755.3630 :: www.inverse.ca Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence (www.packetfence.org) -- users@sogo.nu https://inverse.ca/sogo/lists
Re: Fwd: [SOGo] SOGo doesn't display email anymore
Thanks for your response. WIth tcpflow I can see that the login process is ok (login and password is accepted) and all mails have been fetched. James 2012/5/27 Ludovic Marcotte lmarco...@inverse.ca On 27/05/12 10:26, James James wrote: No error message from the imap daemon.. just a connection and in the same time a deconnection Sniff the traffic in-between SOGo and your IMAP server using tcpflow and post the result. -- Ludovic Marcotte +1.514.755.3630 :: www.inverse.ca Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence ( www.packetfence.org) -- users@sogo.nu https://inverse.ca/sogo/lists -- users@sogo.nu https://inverse.ca/sogo/lists
Re: Fwd: [SOGo] SOGo doesn't display email anymore
BUt sogo is still displaying this message : sogod [23368]: [WARN] 0x0x2212f58[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x23a0678[NGImap4EnvelopeAddress]: 192.168.0.8 - - [27/May/2012:23:48:19 GMT] GET /SOGo/so/user/Mail/view HTTP/1.1 200 28315/0 0.927 135546 79% 37M :( 2012/5/27 James James jre...@gmail.com Thanks for your response. WIth tcpflow I can see that the login process is ok (login and password is accepted) and all mails have been fetched. James 2012/5/27 Ludovic Marcotte lmarco...@inverse.ca On 27/05/12 10:26, James James wrote: No error message from the imap daemon.. just a connection and in the same time a deconnection Sniff the traffic in-between SOGo and your IMAP server using tcpflow and post the result. -- Ludovic Marcotte +1.514.755.3630 :: www.inverse.ca Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence ( www.packetfence.org) -- users@sogo.nu https://inverse.ca/sogo/lists -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] SOGo doesn't display email anymore
Ok. I will try that. Thanks 2012/5/22 Aaron C Johnson acjohn...@pcdomain.com So now try clearing your cache, change computers, change browsers. Try as many different combinations of different computers and different browsers and clearing your cache as you can until you get it to work! If it still does not work then I am stumped. On 05/22/2012 03:20 AM, James James wrote: I rebooted the entire server but nothing special. I don't have the error message anymore (unexpected envelope address) but the mail tab is always empty. 2012/5/21 Aaron C Johnson acjohn...@pcdomain.com James James wrote: Thanks for your answer Christian, but� I saw this post and the restart-clear-the-cache action doesn't work for me. The mail tab is still empty. Regards James- Try restarting the entire server if you can. Most likely you have a stale sogod process hanging around that won't close out so you might need to reboot. 2012/5/21 Christian Mack christian.m...@uni-konstanz.de Hello James James On 2012-05-20 23:44, James James wrote: since the sogo-1.3.15, my users email cannot been displayed. The calendar works well but no email. I've got this error message : May 20 21:27:00 sogod [13044]: [WARN] 0x0x1dbf878[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x1e7b5e8[NGImap4EnvelopeAddress]: May 20 21:30:01 sogod [13044]: [WARN] 0x0x442dde8[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x43502d8[NGImap4EnvelopeAddress]: Can sombody help me ? There was a thread about this just 2 days back. A) You have to stop sogod and start it up again. Restart is not sufficient. B) If your users have problems afterwards, they have to clear their browser cache. Kind regards, Christian Mack -- Christian Mack Gruppe Informationsdienste Rechenzentrum Universit�t Konstanz -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] SOGo doesn't display email anymore
Hi, Ok. I will try that. I had a similar problem. But not SOGo-version related. I activated the ChangePassword feature in SOGo and tested it. After this, I had the exact same situation on my machine. Calendars were still working, but mail disappeared. Checking the userPassword field in LDAP, I saw that the password was written in clear text and not SSHA. So all my mail services quit working with that password scheme. Are you using some kind of encrypted passwords and did you use the SOGo option I talked about? -Christian Rößner --- Roessner-Network-Solutions Bachelor of Science Informatik Nahrungsberg 81, 35390 Gießen F: +49 641 5879091, M: +49 176 93118939 USt-IdNr.: DE225643613 http://www.roessner-network-solutions.com smime.p7s Description: S/MIME cryptographic signature
Re: [SOGo] SOGo doesn't display email anymore
Thanks for this information. I have checked may sogo config file and everything seems to be ok. Some strange thing : when I downgrade Sogo to version 1.3.14 my mails come back and everything works like usual. Maybe the solution is to deal with a sogo 1.3.14 . :) James 2012/5/23 Christian Rößner c...@roessner-network-solutions.com Hi, Ok. I will try that. I had a similar problem. But not SOGo-version related. I activated the ChangePassword feature in SOGo and tested it. After this, I had the exact same situation on my machine. Calendars were still working, but mail disappeared. Checking the userPassword field in LDAP, I saw that the password was written in clear text and not SSHA. So all my mail services quit working with that password scheme. Are you using some kind of encrypted passwords and did you use the SOGo option I talked about? -Christian Rößner --- Roessner-Network-Solutions Bachelor of Science Informatik Nahrungsberg 81, 35390 Gießen F: +49 641 5879091, M: +49 176 93118939 USt-IdNr.: DE225643613 http://www.roessner-network-solutions.com -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] SOGo doesn't display email anymore
I rebooted the entire server but nothing special. I don't have the error message anymore (unexpected envelope address) but the mail tab is always empty. 2012/5/21 Aaron C Johnson acjohn...@pcdomain.com James James wrote: Thanks for your answer Christian, but I saw this post and the restart-clear-the-cache action doesn't work for me. The mail tab is still empty. Regards James- Try restarting the entire server if you can. Most likely you have a stale sogod process hanging around that won't close out so you might need to reboot. 2012/5/21 Christian Mack christian.m...@uni-konstanz.de Hello James James On 2012-05-20 23:44, James James wrote: since the sogo-1.3.15, my users email cannot been displayed. The calendar works well but no email. I've got this error message : May 20 21:27:00 sogod [13044]: [WARN] 0x0x1dbf878[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x1e7b5e8[NGImap4EnvelopeAddress]: May 20 21:30:01 sogod [13044]: [WARN] 0x0x442dde8[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x43502d8[NGImap4EnvelopeAddress]: Can sombody help me ? There was a thread about this just 2 days back. A) You have to stop sogod and start it up again. Restart is not sufficient. B) If your users have problems afterwards, they have to clear their browser cache. Kind regards, Christian Mack -- Christian Mack Gruppe Informationsdienste Rechenzentrum Universität Konstanz -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] SOGo doesn't display email anymore
So now try clearing your cache, change computers, change browsers. Try as many different combinations of different computers and different browsers and clearing your cache as you can until you get it to work! If it still does not work then I am stumped. On 05/22/2012 03:20 AM, James James wrote: I rebooted the entire server but nothing special. I don't have the error message anymore (unexpected envelope address) but the mail tab is always empty. 2012/5/21 Aaron C Johnson acjohn...@pcdomain.com mailto:acjohn...@pcdomain.com James James wrote: Thanks for your answer Christian, but� I saw this post and the restart-clear-the-cache action doesn't work for me. The mail tab is still empty. Regards James- Try restarting the entire server if you can. Most likely you have a stale sogod process hanging around that won't close out so you might need to reboot. 2012/5/21 Christian Mack christian.m...@uni-konstanz.de mailto:christian.m...@uni-konstanz.de Hello James James On 2012-05-20 23:44, James James wrote: since the sogo-1.3.15, my users email cannot been displayed. The calendar works well but no email. I've got this error message : May 20 21:27:00 sogod [13044]: [WARN] 0x0x1dbf878[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x1e7b5e8[NGImap4EnvelopeAddress]: May 20 21:30:01 sogod [13044]: [WARN] 0x0x442dde8[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x43502d8[NGImap4EnvelopeAddress]: Can sombody help me ? There was a thread about this just 2 days back. A) You have to stop sogod and start it up again. Restart is not sufficient. B) If your users have problems afterwards, they have to clear their browser cache. Kind regards, Christian Mack -- Christian Mack Gruppe Informationsdienste Rechenzentrum Universit�t Konstanz -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] SOGo doesn't display email anymore
Hello James James On 2012-05-20 23:44, James James wrote: since the sogo-1.3.15, my users email cannot been displayed. The calendar works well but no email. I've got this error message : May 20 21:27:00 sogod [13044]: [WARN] 0x0x1dbf878[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x1e7b5e8[NGImap4EnvelopeAddress]: May 20 21:30:01 sogod [13044]: [WARN] 0x0x442dde8[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x43502d8[NGImap4EnvelopeAddress]: Can sombody help me ? There was a thread about this just 2 days back. A) You have to stop sogod and start it up again. Restart is not sufficient. B) If your users have problems afterwards, they have to clear their browser cache. Kind regards, Christian Mack -- Christian Mack Gruppe Informationsdienste Rechenzentrum Universität Konstanz -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] SOGo doesn't display email anymore
i recommend doing a server restart afterwards, its easier and more clean since i always update the linux box behind too. then browser cache clean and everythings fine Am 5/21/12 1:53 PM, schrieb Christian Mack: Hello James James On 2012-05-20 23:44, James James wrote: since the sogo-1.3.15, my users email cannot been displayed. The calendar works well but no email. I've got this error message : May 20 21:27:00 sogod [13044]: [WARN] 0x0x1dbf878[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x1e7b5e8[NGImap4EnvelopeAddress]: May 20 21:30:01 sogod [13044]: [WARN] 0x0x442dde8[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x43502d8[NGImap4EnvelopeAddress]: Can sombody help me ? There was a thread about this just 2 days back. A) You have to stop sogod and start it up again. Restart is not sufficient. B) If your users have problems afterwards, they have to clear their browser cache. Kind regards, Christian Mack -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] SOGo doesn't display email anymore
Thanks for your answer Christian, but I saw this post and the restart-clear-the-cache action doesn't work for me. The mail tab is still empty. Regards 2012/5/21 Christian Mack christian.m...@uni-konstanz.de Hello James James On 2012-05-20 23:44, James James wrote: since the sogo-1.3.15, my users email cannot been displayed. The calendar works well but no email. I've got this error message : May 20 21:27:00 sogod [13044]: [WARN] 0x0x1dbf878[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x1e7b5e8[NGImap4EnvelopeAddress]: May 20 21:30:01 sogod [13044]: [WARN] 0x0x442dde8[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x43502d8[NGImap4EnvelopeAddress]: Can sombody help me ? There was a thread about this just 2 days back. A) You have to stop sogod and start it up again. Restart is not sufficient. B) If your users have problems afterwards, they have to clear their browser cache. Kind regards, Christian Mack -- Christian Mack Gruppe Informationsdienste Rechenzentrum Universität Konstanz -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] SOGo doesn't display email anymore
James James wrote: Thanks for your answer Christian, but I saw this post and the restart-clear-the-cache action doesn't work for me. The mail tab is still empty. Regards James- Try restarting the entire server if you can. Most likely you have a stale sogod process hanging around that won't close out so you might need to reboot. 2012/5/21 Christian Mack christian.m...@uni-konstanz.de Hello James James On 2012-05-20 23:44, James James wrote: since the sogo-1.3.15, my users email cannot been displayed. The calendar works well but no email. I've got this error message : May 20 21:27:00 sogod [13044]: [WARN] 0x0x1dbf878[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x1e7b5e8[NGImap4EnvelopeAddress]: May 20 21:30:01 sogod [13044]: [WARN] 0x0x442dde8[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x43502d8[NGImap4EnvelopeAddress]: Can sombody help me ? There was a thread about this just 2 days back. A) You have to stop sogod and start it up again. Restart is not sufficient. B) If your users have problems afterwards, they have to clear their browser cache. Kind regards, Christian Mack -- Christian Mack Gruppe Informationsdienste Rechenzentrum Universitt Konstanz
[SOGo] SOGo doesn't display email anymore
Hi, since the sogo-1.3.15, my users email cannot been displayed. The calendar works well but no email. I've got this error message : May 20 21:27:00 sogod [13044]: [WARN] 0x0x1dbf878[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x1e7b5e8[NGImap4EnvelopeAddress]: May 20 21:30:01 sogod [13044]: [WARN] 0x0x442dde8[UIxEnvelopeAddressFormatter] unexpected envelope address: 0x0x43502d8[NGImap4EnvelopeAddress]: Can sombody help me ? Regards -- users@sogo.nu https://inverse.ca/sogo/lists