Re: Re: [SOGo] Assistance with missing calendars - TB error

2013-04-05 Thread support
Yep - This happened with me, and appeared to be related to the automatic update
of Thunderbird. You do not lose any data, and indeed you can continue to add
data without it being lost, it just doesn't display.

SOLUTION IS:

1. In Thunderbird. Menu-Tools-Addons-Extensions and disable Inverse Sogo
Connector.
2. Restart Thunderbird
3. Menu-Tools-Addons-Extensions and re-enable Inverse Sogo Connector.
4. Restart Thunderbird

Problem solved.

Issue appears to have been something related to the automatic update of
Thunderbird messing up something in the way the extension interacted with the
display of the data. Hopefully this works for you.
-- 
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Re: [SOGo] Assistance with missing calendars - TB error

2013-04-04 Thread Steve Ankeny

Just a curiosity, but are you using the latest Lightning 1.9.1?

It's available directly from th extensions page.

On 04/04/2013 10:13 AM, Marcio Merlone wrote:

Greetings,

I have a working sogo with about a hundred users for more than a year 
now, but I have a couple users having a problem, where after he makes 
logoff from his workstation and logging in again then no calendar is 
shown, there is the Calendars menu item on the left, but with an 
empty calendar list. Just disabling lightning makes no difference, I 
have to remove and reinstall Lightning to fix this until the next 
logoff. TB's error console has some entries (just the best ones below):


Hora: 04/04/2013 10:29:49
Erro: calItipItem is not defined
Arquivo-fonte: 
file:///C:/Users/fabio.hartmann/AppData/Roaming/Thunderbird/Profiles/yy1u471f.default/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/components/calItemModule.js

Linha: 60

Hora: 04/04/2013 10:29:49
Erro: entidade não definida
Arquivo-fonte: chrome://lightning/content/lightning-toolbar.xul
Linha: 111, Coluna: 7
Código-fonte:
  toolbarbutton id=calendar-appmenu-button
  ^

Server Details:
Ubuntu 12.04.2 LTS 64bits
SOGo 2.0.4b-1

Client Details:
Windows 7 64bits
Thunderbird 17ESR
lightning-1.9.1.xpi
sogo-integrator-17.0.3.xpi

Could not find any error on sogo.log nor apache/access.log. Where 
should I look or what steps should I take to find what's wrong and fix 
this?


Thanks in advance, best regards.

--
*Marcio Merlone*
TI - Administrador de redes

*A1 Engenharia - Unidade Corporativa*
Fone:   +55 41 3616-3797
Cel:+55 41 9689-0036

http://www.a1.ind.br/ http://www.a1.ind.br


--
users@sogo.nu
https://inverse.ca/sogo/lists

Re: [SOGo] Assistance with missing calendars - TB error

2013-04-04 Thread Steve Ankeny

Sorry!  Didn't read far enough!

On 04/04/2013 10:13 AM, Marcio Merlone wrote:

Greetings,

I have a working sogo with about a hundred users for more than a year 
now, but I have a couple users having a problem, where after he makes 
logoff from his workstation and logging in again then no calendar is 
shown, there is the Calendars menu item on the left, but with an 
empty calendar list. Just disabling lightning makes no difference, I 
have to remove and reinstall Lightning to fix this until the next 
logoff. TB's error console has some entries (just the best ones below):


Hora: 04/04/2013 10:29:49
Erro: calItipItem is not defined
Arquivo-fonte: 
file:///C:/Users/fabio.hartmann/AppData/Roaming/Thunderbird/Profiles/yy1u471f.default/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/components/calItemModule.js

Linha: 60

Hora: 04/04/2013 10:29:49
Erro: entidade não definida
Arquivo-fonte: chrome://lightning/content/lightning-toolbar.xul
Linha: 111, Coluna: 7
Código-fonte:
  toolbarbutton id=calendar-appmenu-button
  ^

Server Details:
Ubuntu 12.04.2 LTS 64bits
SOGo 2.0.4b-1

Client Details:
Windows 7 64bits
Thunderbird 17ESR
lightning-1.9.1.xpi
sogo-integrator-17.0.3.xpi

Could not find any error on sogo.log nor apache/access.log. Where 
should I look or what steps should I take to find what's wrong and fix 
this?


Thanks in advance, best regards.

--
*Marcio Merlone*
TI - Administrador de redes

*A1 Engenharia - Unidade Corporativa*
Fone:   +55 41 3616-3797
Cel:+55 41 9689-0036

http://www.a1.ind.br/ http://www.a1.ind.br


--
users@sogo.nu
https://inverse.ca/sogo/lists

Re: [SOGo] Assistance with missing calendars - TB error

2013-04-04 Thread Marcio Merlone

Em 04-04-2013 11:39, Steve Ankeny escreveu:

Just a curiosity, but are you using the latest Lightning 1.9.1?

Yeap:


On 04/04/2013 10:13 AM, Marcio Merlone wrote:

Client Details:
Windows 7 64bits
Thunderbird 17ESR
lightning-1.9.1.xpi
sogo-integrator-17.0.3.xpi


--
*Marcio Merlone*
TI - Administrador de redes

*A1 Engenharia - Unidade Corporativa*
Fone:   +55 41 3616-3797
Cel:+55 41 9689-0036

http://www.a1.ind.br/ http://www.a1.ind.br
--
users@sogo.nu
https://inverse.ca/sogo/lists

Re: [SOGo] Assistance with missing calendars - TB error

2013-04-04 Thread Marcio Merlone

Em 04-04-2013 11:40, Steve Ankeny escreveu:

Sorry!  Didn't read far enough!

That's ok, I didn't either. :)

--
*Marcio Merlone*
TI - Administrador de redes

*A1 Engenharia - Unidade Corporativa*
Fone:   +55 41 3616-3797
Cel:+55 41 9689-0036

http://www.a1.ind.br/ http://www.a1.ind.br
--
users@sogo.nu
https://inverse.ca/sogo/lists