[Veritas-bu] Another stupid question

2010-04-13 Thread Whelan, Patrick
Hello All,

How do I get the equivalent of the GUI  Media and Device Management -- Devices 
-- Media Servers from the command line?
At the moment my Admin Console says everything is good, but the Java Console 
says two are offline. I want to confirm this from the command line which is far 
more trustworthy.
I tried bpstulist with many different options.

Regards,

Patrick Whelan
NetBackup Specialist
Wholesale Markets and Treasury  Trading
Lloyds Banking Group
Desk: +44 (0) 207 158 6123
Loc: OBS 2C-132



This e-mail is private and confidential and may contain privileged material. If 
you have received this e-mail in error, please notify the sender and delete it 
immediately. You must not copy, distribute, disclose or use any of the 
information in it or any attachments.

Lloyds Banking Group plc. Registered Office: The Mound, Edinburgh EH1 1YZ. 
Registered in Scotland, number 95000. Telephone: 0131 225 4555.

Lloyds TSB Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. 
Registered in England and Wales, number 2065. Telephone: 020 7626 1500.

Lloyds TSB Scotland plc. Registered Office: Henry Duncan House, 120 George 
Street, Edinburgh EH2 4LH. Registered in Scotland, number 95237. Telephone: 
0131 225 4555.

Cheltenham  Gloucester plc. Registered Office: Barnett Way, Gloucester GL4 
3RL. Registered in England and Wales, number 2299428. Telephone: 01452 372372.

Cheltenham  Gloucester Savings is a division of Lloyds TSB Bank plc.
Lloyds TSB Bank plc, Lloyds TSB Scotland plc and Cheltenham  Gloucester plc 
are authorised and regulated by the Financial Services Authority.

Telephone calls may be monitored or recorded.


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Re: [Veritas-bu] Another stupid question

2010-04-13 Thread WEAVER, Simon (external)
Patrick
Does VMOPRCMD help ?
Simon



From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Whelan,
Patrick
Sent: Tuesday, April 13, 2010 10:42 AM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: [Veritas-bu] Another stupid question



Hello All, 

How do I get the equivalent of the GUI  Media and Device Management --
Devices -- Media Servers from the command line?

At the moment my Admin Console says everything is good, but the Java
Console says two are offline. I want to confirm this from the command
line which is far more trustworthy.

I tried bpstulist with many different options. 

Regards, 

Patrick Whelan 
NetBackup Specialist 
Wholesale Markets and Treasury  Trading 
Lloyds Banking Group 
Desk: +44 (0) 207 158 6123 
Loc: OBS 2C-132 



This e-mail is private and confidential and may contain privileged
material. If you have received this e-mail in error, please notify the
sender and delete it immediately. You must not copy, distribute,
disclose or use any of the information in it or any attachments.

Lloyds Banking Group plc. Registered Office: The Mound, Edinburgh EH1
1YZ. Registered in Scotland, number 95000. Telephone: 0131 225 4555.

Lloyds TSB Bank plc. Registered Office: 25 Gresham Street, London EC2V
7HN. Registered in England and Wales, number 2065. Telephone: 020 7626
1500.

Lloyds TSB Scotland plc. Registered Office: Henry Duncan House, 120
George Street, Edinburgh EH2 4LH. Registered in Scotland, number 95237.
Telephone: 0131 225 4555.

Cheltenham  Gloucester plc. Registered Office: Barnett Way, Gloucester
GL4 3RL. Registered in England and Wales, number 2299428. Telephone:
01452 372372.

Cheltenham  Gloucester Savings is a division of Lloyds TSB Bank plc.
Lloyds TSB Bank plc, Lloyds TSB Scotland plc and Cheltenham  Gloucester
plc are authorised and regulated by the Financial Services Authority.

Telephone calls may be monitored or recorded.

__
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email 
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Re: [Veritas-bu] Another stupid question

2010-04-13 Thread Whelan, Patrick
Never mind.
 
vmoprcmd -EMM. Java was correct.
 

Regards, 

Patrick Whelan 
NetBackup Specialist 
Wholesale Markets and Treasury  Trading 
Lloyds Banking Group 
Desk: +44 (0) 207 158 6123 
Loc: OBS 2C-132 

 



From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Whelan,
Patrick
Sent: 13 April 2010 10:42
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: [Veritas-bu] Another stupid question



Hello All, 

How do I get the equivalent of the GUI  Media and Device Management --
Devices -- Media Servers from the command line?

At the moment my Admin Console says everything is good, but the Java
Console says two are offline. I want to confirm this from the command
line which is far more trustworthy.

I tried bpstulist with many different options. 

Regards, 

Patrick Whelan 
NetBackup Specialist 
Wholesale Markets and Treasury  Trading 
Lloyds Banking Group 
Desk: +44 (0) 207 158 6123 
Loc: OBS 2C-132 



This e-mail is private and confidential and may contain privileged
material. If you have received this e-mail in error, please notify the
sender and delete it immediately. You must not copy, distribute,
disclose or use any of the information in it or any attachments.

Lloyds Banking Group plc. Registered Office: The Mound, Edinburgh EH1
1YZ. Registered in Scotland, number 95000. Telephone: 0131 225 4555.

Lloyds TSB Bank plc. Registered Office: 25 Gresham Street, London EC2V
7HN. Registered in England and Wales, number 2065. Telephone: 020 7626
1500.

Lloyds TSB Scotland plc. Registered Office: Henry Duncan House, 120
George Street, Edinburgh EH2 4LH. Registered in Scotland, number 95237.
Telephone: 0131 225 4555.

Cheltenham  Gloucester plc. Registered Office: Barnett Way, Gloucester
GL4 3RL. Registered in England and Wales, number 2299428. Telephone:
01452 372372.

Cheltenham  Gloucester Savings is a division of Lloyds TSB Bank plc.
Lloyds TSB Bank plc, Lloyds TSB Scotland plc and Cheltenham  Gloucester
plc are authorised and regulated by the Financial Services Authority.

Telephone calls may be monitored or recorded.

__
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email 
__


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Re: [Veritas-bu] MS EXCHANGE CCR Cluster Backup ISSUE

2010-04-13 Thread David Stanaway
Did you increase the limit of size for the volume shadow copies? Limit
defaults to 1G per volume.  On out exchange servers that got used up
pretty quick and the shadow copy instance of exchange runs out of space
and gets aborted. I don't recall if that resulted in a 50 status.

It is  easy to fix, go and bump up the limits. I set mine to 10G for
each mailstore and log volume. You can watch the amount used during the
course of the backup.


On 4/13/2010 1:01 AM, NBU wrote:
 Hi Forum,

 My Environment MASTER / MEDIA on Solaris 10 with 6.5.5 Enterprise.

 Trying to backup MS Echange 2007 mail boxes as storage group.

 Intially successfully configured and tested. But now when i start any 
 exchange backup just before completing the snapshots it is failing with error 
 code 50. Because of this my other network/BCV backups also getting failed.

 Using VSS option.

 Backup selection looks like below.

 -
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG01-EMP
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG02-EMP
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG03-EMP
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG09-EMP
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG10-VIP01
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG13-EMP
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG14-EMP
 Microsoft Information Store:\Public Folder SG
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG04-EMP
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG05-EMP
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG06-EMP
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG07-EMP
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG08-EMP
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG11-NonEMP
 NEW_STREAM
 Microsoft Information Store:\MBX01-SG12-EMP
 NEW_STREAM
 Microsoft Information Store:\MBX01_Temp_SG
 --

 Thanks in Advance.

 Regards

 +--
 |This was sent by qureshiu...@rediffmail.com via Backup Central.
 |Forward SPAM to ab...@backupcentral.com.
 +--


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[Veritas-bu] Cannot Write to Tape

2010-04-13 Thread McDonald II, James F.
My backups write to disk without any problem, but when I try to run a
Tape Backup I get one of three status codes: 200, 252 or 800.  I have
researched all three and still have not been able to come up with a
solution.  I am running NBU 6.5 for Windows on a Dell 2950 with Server
2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run from
the tapeloader all seem to pass and the inventories run from within NBU
all seem to be correct, but I can't get anything to begin to write.

 

Thanks,

 

James McDonald

System Administrator

SAIC - IISBU

410-312-2232

mcdonal...@saic.com mailto:mcdonal...@saic.com 

 

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Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread WEAVER, Simon (external)
Have you rebooted the Master just in case?
Anything changed to cause this problem?
Have you enabled any logging? 
 
Simon



From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald
II, James F.
Sent: Tuesday, April 13, 2010 1:43 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] Cannot Write to Tape



My backups write to disk without any problem, but when I try to run a
Tape Backup I get one of three status codes: 200, 252 or 800.  I have
researched all three and still have not been able to come up with a
solution.  I am running NBU 6.5 for Windows on a Dell 2950 with Server
2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run from
the tapeloader all seem to pass and the inventories run from within NBU
all seem to be correct, but I can't get anything to begin to write.

 

Thanks,

 

James McDonald

System Administrator

SAIC - IISBU

410-312-2232

mcdonal...@saic.com mailto:mcdonal...@saic.com 

 


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Re: [Veritas-bu] retrying Error on job keeps going status 13

2010-04-13 Thread Preston, Douglas
The new machine took the original machines name and IP.  The only network 
activity is master server/ media server chatter.  No backup data goes across 
the network.
This media server only backs itself up.  It takes long enough to do that,  it 
has 11 300gb drives with over 15 million little files per drive.

I was able to do backups if VSS was disabled. Not a real solution.


It appears it was a windows install issue.  There were two files that did not 
have the right date or time for the files at the service pack and patch level 
running on the server.

Found the error using vshadow.exe -wm2 vhadow.txt on this machine and on a 
working media server.  Found the problem showing path = \  on the bad media 
server ch3ecked the good media server found the file should have been where the 
\ was and replaced those files.  Theyt were syste protected files so reboots 
were in order.

After replacing the two files I am now able to backup the server using VSS for 
open files and getting volume shadow components.


Thanks all who replied.

Doug Preston
-Original Message-
From: WEAVER, Simon (external) [mailto:simon.wea...@astrium.eads.net]
Sent: Tuesday, April 13, 2010 1:16 AM
To: Preston, Douglas; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] retrying Error on job keeps going status 13

Hi Doug
Becuase you get this message socket read failed, An existing connection
was forcibly closed by the remote host, I am sort of 60% sure its
network / file related.

I take it, there are no firewalls in place between the server and the
clients and no MAC lockdowns at all? You stated its a new Server, so
thought I would just ask.

Also, can the backup be done using NTBackup as a test (ie: try doing a
netbackup test of a C: Drive of a client machine and then try using
NTBackup on the same client).

Simon

-Original Message-
From: WEAVER, Simon (external)
Sent: Tuesday, April 13, 2010 9:14 AM
To: 'Preston, Douglas'; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] retrying Error on job keeps going status 13

Doug
Have you tried to do a backup, without Open File Backups being enabled
(as a test of course).

Simon

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Preston,
Douglas
Sent: Monday, April 12, 2010 4:36 PM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] retrying Error on job keeps going status 13

This was a scsi backplane on a dell server.  It controlled my O/S
drives.  We replaced server with an IBM server and had to reinstall O/S,
Installed two new Fiber cards fro san and tape library connections,  Re
did all zoning and updated all drives and O/S updates to the very latest
of all drivers and patches as of 19:00 hours yesterday.

I have a case open with support and they had me try the patch from
http://support.microsoft.com/kb/940349
I rebooted the server after applying the patch

This patch did not fix issue.


Doug Preston

-Original Message-
From: Shekel Tal [mailto:tal.she...@uk.fujitsu.com]
Sent: Monday, April 12, 2010 6:51 AM
To: Preston, Douglas; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] retrying Error on job keeps going status 13

What hardware did you change?
Error 13/4 can be a real pain but they are often related to network
issues or reading data off a file system.

As this is happening to all your jobs it sounds network related Have you
checked some of your system/NetBackup legacy logs?
Also run a all log entries report on one of the job ids to check for
more details regarding the error message

Regards,
Tal

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Preston,
Douglas
Sent: 12 April 2010 14:32
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: [Veritas-bu] retrying Error on job keeps going status 13

I had to replace the hardware on one of my media svers and now all my
jobs on that media server end in status 13 Server O/S Windows 2003
Netbackup 6.5.3 Library Quantum (Adic) I2000 14 LTO2 drives

Any ideas would surely be appreciated.


Master server Job log

4/6/2010 10:01:33 AM - requesting resource scacidoc05-hcart2-robot-tld-0
4/6/2010 10:01:33 AM - requesting resource
svcacibu1.NBU_CLIENT.MAXJOBS.scacidoc05
4/6/2010 10:01:33 AM - requesting resource
svcacibu1.NBU_POLICY.MAXJOBS.1-doc05-test
4/6/2010 10:01:33 AM - granted resource
svcacibu1.NBU_CLIENT.MAXJOBS.scacidoc05
4/6/2010 10:01:33 AM - granted resource
svcacibu1.NBU_POLICY.MAXJOBS.1-doc05-test
4/6/2010 10:01:33 AM - granted resource 000385 4/6/2010 10:01:33 AM -
granted resource IBMULTRIUM-TD213 4/6/2010 10:01:33 AM - granted
resource scacidoc05-hcart2-robot-tld-0 4/6/2010 10:01:33 AM - estimated
0 kbytes needed 4/6/2010 10:01:35 AM - started process bpbrm (5340)
4/6/2010 10:01:44 AM - connecting 4/6/2010 10:01:44 AM - connected;
connect time: 00:00:00 4/6/2010 10:01:45 AM - mounting 

Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread Justin Piszcz
Hi,

Reboot the master, run robtest and run s d does it show the drives OK?

Justin.

On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I have
 researched all three and still have not been able to come up with a
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run from
 the tapeloader all seem to pass and the inventories run from within NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




 This email (including any attachments) may contain confidential
 and/or privileged information or information otherwise protected
 from disclosure. If you are not the intended recipient, please
 notify the sender immediately, do not copy this message or any
 attachments and do not use it for any purpose or disclose its
 content to any person, but delete this message and any attachments
 from your system. Astrium disclaims any and all liability if this
 email transmission was virus corrupted, altered or falsified.
 -o-
 Astrium Limited, Registered in England and Wales No. 2449259
 Registered Office:
 Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England

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Re: [Veritas-bu] retrying Error on job keeps going status 13

2010-04-13 Thread Preston, Douglas
Yes Steve Anderson at Symantec support found this for me, He helped me spot the 
issue and gave me the resolution to try.
http://seer.entsupport.symantec.com/docs/315898.htm


Doug Preston
-Original Message-
From: WEAVER, Simon (external) [mailto:simon.wea...@astrium.eads.net]
Sent: Tuesday, April 13, 2010 7:34 AM
To: Preston, Douglas; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] retrying Error on job keeps going status 13

Doug
Was this identified by Symantec? Was there a Technote about this?
Handy to know this.

Simon

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Preston,
Douglas
Sent: Tuesday, April 13, 2010 3:09 PM
To: WEAVER, Simon (external); VERITAS-BU@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] retrying Error on job keeps going status 13

The new machine took the original machines name and IP.  The only
network activity is master server/ media server chatter.  No backup data
goes across the network.
This media server only backs itself up.  It takes long enough to do
that,  it has 11 300gb drives with over 15 million little files per
drive.

I was able to do backups if VSS was disabled. Not a real solution.


It appears it was a windows install issue.  There were two files that
did not have the right date or time for the files at the service pack
and patch level running on the server.

Found the error using vshadow.exe -wm2 vhadow.txt on this machine and
on a working media server.  Found the problem showing path = \  on the
bad media server ch3ecked the good media server found the file should
have been where the \ was and replaced those files.  Theyt were syste
protected files so reboots were in order.

After replacing the two files I am now able to backup the server using
VSS for open files and getting volume shadow components.


Thanks all who replied.

Doug Preston
-Original Message-
From: WEAVER, Simon (external) [mailto:simon.wea...@astrium.eads.net]
Sent: Tuesday, April 13, 2010 1:16 AM
To: Preston, Douglas; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] retrying Error on job keeps going status 13

Hi Doug
Becuase you get this message socket read failed, An existing connection
was forcibly closed by the remote host, I am sort of 60% sure its
network / file related.

I take it, there are no firewalls in place between the server and the
clients and no MAC lockdowns at all? You stated its a new Server, so
thought I would just ask.

Also, can the backup be done using NTBackup as a test (ie: try doing a
netbackup test of a C: Drive of a client machine and then try using
NTBackup on the same client).

Simon

-Original Message-
From: WEAVER, Simon (external)
Sent: Tuesday, April 13, 2010 9:14 AM
To: 'Preston, Douglas'; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] retrying Error on job keeps going status 13

Doug
Have you tried to do a backup, without Open File Backups being enabled
(as a test of course).

Simon

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Preston,
Douglas
Sent: Monday, April 12, 2010 4:36 PM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] retrying Error on job keeps going status 13

This was a scsi backplane on a dell server.  It controlled my O/S
drives.  We replaced server with an IBM server and had to reinstall O/S,
Installed two new Fiber cards fro san and tape library connections,  Re
did all zoning and updated all drives and O/S updates to the very latest
of all drivers and patches as of 19:00 hours yesterday.

I have a case open with support and they had me try the patch from
http://support.microsoft.com/kb/940349
I rebooted the server after applying the patch

This patch did not fix issue.


Doug Preston

-Original Message-
From: Shekel Tal [mailto:tal.she...@uk.fujitsu.com]
Sent: Monday, April 12, 2010 6:51 AM
To: Preston, Douglas; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] retrying Error on job keeps going status 13

What hardware did you change?
Error 13/4 can be a real pain but they are often related to network
issues or reading data off a file system.

As this is happening to all your jobs it sounds network related Have you
checked some of your system/NetBackup legacy logs?
Also run a all log entries report on one of the job ids to check for
more details regarding the error message

Regards,
Tal

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Preston,
Douglas
Sent: 12 April 2010 14:32
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: [Veritas-bu] retrying Error on job keeps going status 13

I had to replace the hardware on one of my media svers and now all my
jobs on that media server end in status 13 Server O/S Windows 2003
Netbackup 6.5.3 Library Quantum (Adic) I2000 14 LTO2 drives


Re: [Veritas-bu] Jobs Que up but will not Start

2010-04-13 Thread McDonald II, James F.
Which client works with Red Hat Linux?  Is there a different Linux
client for a 64-bit install?

 



From: Patrick [mailto:netbac...@whelan-consulting.co.uk] 
Sent: Wednesday, April 07, 2010 3:25 PM
To: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Jobs Que up but will not Start

 

Do they eventually fail? If so after how long? Have you run all the
usual tests (bptestbpcd, bpclntcmd, telneting to port bpcd, etc) all
these tests should be run from the master, media servers and respective
clients (unless of course you find the problem)?

 

Regards,

 

Patrick Whelan

VERITAS Certified NetBackup Support Engineer for UNIX.

VERITAS Certified NetBackup Support Engineer for Windows.

 

netbac...@whelan-consulting.co.uk

 

  http://www.linkedin.com/in/patrickjosephwhelan 

 

From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald
II, James F.
Sent: 07 April 2010 19:25
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] Jobs Que up but will not Start

 

I recently noticed that I have a handful of jobs that are qued up, but
won't seem to actually run.  There have been no changes to the NBU
configuration and it was working before.  The only change that has
occurred is that our network has been re-IP'd (IT assigned new IP's to
our servers).  Is this the problem?  If so, how do I correct the problem
quickly?  I need to get my backups running again quickly.

 

Thanks,

 

James McDonald

System Administrator

SAIC - IISBU

410-312-2232

mcdonal...@saic.com mailto:mcdonal...@saic.com 

 

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[Veritas-bu] BPRESTORE flags.

2010-04-13 Thread Jonathan Dyck
Hi again,
Trying to submit an Exchange restore from the command line this morning,
with the following attributes:

- alternate Exchange restore server
- One specific mailstore, and associated logs (last full, up to today)
- point-in-time recovery
- alternate Temporary location for log and patch files
- Commit
- Mount

I created the folder /usr/openv/netbackup/logs/bprestore so I could get
an idea what jnbSA spits out when I select my options and launch the
restore.  Looks something similar to:

bprestore -S master -D alternate_client -C host_client -X -s
1270847294 -e 1271107810 -t 16 -M -k  -td L:\temp -cm -md -L
default_log_name_and_path -W -f file_containing_file_directives

Which is great,  except I can't track down what a few of the flags mean
(looks like they're undocumented features ;-),  so I'm hesitant to use
them:

-X
-M
-W

Anyone have any insight about those bprestore flags?

Cheers,
Jon


La version française suit le texte anglais.



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Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread Justin Piszcz
Hi,

Please include the list in the future.
It appears you need to limit your labels to 6 characters.
Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ 
the labels for LTOX should be no more than 6 characters long, if your 
barcode reader reads more than the first 6 characters, you need to limit 
it.

BTW, is this a new environment?
Or did this just start happening?
If it just started happening, have you run an inventory and retried the 
backup?

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information)
 s d
 drive 1 (addr 32) access = 1 Contains Cartridge = Yes
 Barcode = 01L4
 SCSI ID from drive 1 is 0
 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot inventory.
 01L4 was not included in the inventory, but I'm almost positive it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I have
 researched all three and still have not been able to come up with a
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run
 from
 the tapeloader all seem to pass and the inventories run from within
 NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




 This email (including any attachments) may contain confidential
 and/or privileged information or information otherwise protected
 from disclosure. If you are not the intended recipient, please
 notify the sender immediately, do not copy this message or any
 attachments and do not use it for any purpose or disclose its
 content to any person, but delete this message and any attachments
 from your system. Astrium disclaims any and all liability if this
 email transmission was virus corrupted, altered or falsified.
 -o-
 Astrium Limited, Registered in England and Wales No. 2449259
 Registered Office:
 Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England


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Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread McDonald II, James F.
NBU has been writing to disk for a while, but I just recently tried
setting up the tape backups, for off-site storage.  I have run
inventories and it says the volume configuration is up-to-date with the
contents.

-Original Message-
From: Justin Piszcz [mailto:jpis...@lucidpixels.com] 
Sent: Tuesday, April 13, 2010 10:55 AM
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Cannot Write to Tape

Hi,

Please include the list in the future.
It appears you need to limit your labels to 6 characters.
Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ 
the labels for LTOX should be no more than 6 characters long, if your 
barcode reader reads more than the first 6 characters, you need to limit

it.

BTW, is this a new environment?
Or did this just start happening?
If it just started happening, have you run an inventory and retried the 
backup?

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information)
 s d
 drive 1 (addr 32) access = 1 Contains Cartridge = Yes
 Barcode = 01L4
 SCSI ID from drive 1 is 0
 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
inventory.
 01L4 was not included in the inventory, but I'm almost positive
it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I have
 researched all three and still have not been able to come up with a
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with
Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run
 from
 the tapeloader all seem to pass and the inventories run from within
 NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




 This email (including any attachments) may contain confidential
 and/or privileged information or information otherwise protected
 from disclosure. If you are not the intended recipient, please
 notify the sender immediately, do not copy this message or any
 attachments and do not use it for any purpose or disclose its
 content to any person, but delete this message and any attachments
 from your system. Astrium disclaims any and all liability if this
 email transmission was virus corrupted, altered or falsified.
 -o-
 Astrium Limited, Registered in England and Wales No. 2449259
 Registered Office:
 Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England


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Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread Justin Piszcz
Hi,

It is discussed here:
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-lists-3/symantec-netbackup-18/media-id-generation-50402/

You need to fix your vm.conf, delete all the media (since you said its not 
been used yet) and re-inventory with the correct barcode information..

But I suspect something else may be going on as well.

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried
 setting up the tape backups, for off-site storage.  I have run
 inventories and it says the volume configuration is up-to-date with the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU 6.x++
 the labels for LTOX should be no more than 6 characters long, if your
 barcode reader reads more than the first 6 characters, you need to limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information)
 s d
 drive 1 (addr 32) access = 1 Contains Cartridge = Yes
 Barcode = 01L4
 SCSI ID from drive 1 is 0
 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
 OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I have
 researched all three and still have not been able to come up with a
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with
 Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run
 from
 the tapeloader all seem to pass and the inventories run from within
 NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




 This email (including any attachments) may contain confidential
 and/or privileged information or information otherwise protected
 from disclosure. If you are not the intended recipient, please
 notify the sender immediately, do not copy this message or any
 attachments and do not use it for any purpose or disclose its
 content to any person, but delete this message and any attachments
 from your system. Astrium disclaims any and all liability if this
 email transmission was virus corrupted, altered or falsified.
 -o-
 Astrium Limited, Registered in England and Wales No. 2449259
 Registered Office:
 Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England



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Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread Justin Piszcz
Hi,

It would be helpful if you could show the error information for each type 
of failed job, 200, 800 etc.  800 usually means a tape drive or robot is 
unavailable (resources/etc).. Did you set it up/configure it correctly?

Justin

On Tue, 13 Apr 2010, Justin Piszcz wrote:

 Hi,

 It is discussed here:
 http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-lists-3/symantec-netbackup-18/media-id-generation-50402/

 You need to fix your vm.conf, delete all the media (since you said its not
 been used yet) and re-inventory with the correct barcode information..

 But I suspect something else may be going on as well.

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried
 setting up the tape backups, for off-site storage.  I have run
 inventories and it says the volume configuration is up-to-date with the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU 6.x++
 the labels for LTOX should be no more than 6 characters long, if your
 barcode reader reads more than the first 6 characters, you need to limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information)
 s d
 drive 1 (addr 32) access = 1 Contains Cartridge = Yes
 Barcode = 01L4
 SCSI ID from drive 1 is 0
 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
 OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I have
 researched all three and still have not been able to come up with a
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with
 Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run
 from
 the tapeloader all seem to pass and the inventories run from within
 NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




 This email (including any attachments) may contain confidential
 and/or privileged information or information otherwise protected
 from disclosure. If you are not the intended recipient, please
 notify the sender immediately, do not copy this message or any
 attachments and do not use it for any purpose or disclose its
 content to any person, but delete this message and any attachments
 from your system. Astrium disclaims any and all liability if this
 email transmission was virus corrupted, altered or falsified.
 -o-
 Astrium Limited, Registered in England and Wales No. 2449259
 Registered Office:
 Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England



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Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread judy_hinchcliffe
I don't see anything wrong with his barcode, 6 or 8 both are allowed you
just have to be consistent.

Things to look at

1) you can see the tape drives when looking at hardware on the windows
os
2) in the gui you have setup the robot and when looking at
devices/robots it shows enabled. And it belongs to the master server
(if device host is master - robot control should be blank - meaning same
server)
3) when you look at drives you see all your drives  with device host to
whatever media server is trying to do the backup. And it shows enabled.
4) if you look at the details of a tape drive you see a serial number
for the drive and you see a Robot Drive Number.  Verify (by looking at
the web interface of the robot) that the robot drive number has the same
serial number - this is where a lot of people have issues (but I don't
think this is your problem)
5) you say that you have both disk backups and now are starting tape
backups.  Are your schedules both in the same policy?  Any chance that
your frequency between the disk and the tape are such that when the tape
window opens it does not think it needs a backup because the frequency
has been fulfilled by the disk backup?  If in the same policy try
setting up a different policy and see if it works.



-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
Piszcz
Sent: Tuesday, April 13, 2010 10:20 AM
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Hi,

It is discussed here:
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
lists-3/symantec-netbackup-18/media-id-generation-50402/

You need to fix your vm.conf, delete all the media (since you said its
not 
been used yet) and re-inventory with the correct barcode information..

But I suspect something else may be going on as well.

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried
 setting up the tape backups, for off-site storage.  I have run
 inventories and it says the volume configuration is up-to-date with
the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
6.x++
 the labels for LTOX should be no more than 6 characters long, if your
 barcode reader reads more than the first 6 characters, you need to
limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried
the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information)
 s d
 drive 1 (addr 32) access = 1 Contains Cartridge = Yes
 Barcode = 01L4
 SCSI ID from drive 1 is 0
 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
 OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run
a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I
have
 researched all three and still have not been able to come up with a
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with
 Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run
 from
 the tapeloader all seem to pass and the inventories run from within
 NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




 This email (including any attachments) may contain confidential
 and/or privileged information or 

Re: [Veritas-bu] retrying Error on job keeps going status 13

2010-04-13 Thread Preston, Douglas
The errors in NBU  did not reflect this issue.  The errors you see in the 
Technote are from the output of vshadow.exe -wm2
With debug logging and all logging turned on as high as they get there was no 
mention of anything that would indicate the issue that this technote refers to. 

But doing a search on their support site with this 

bpbkar to provide an Application Pop Up Error

takes me in a roundabout way to the technote.

Doug Preston
-Original Message-
From: WEAVER, Simon (external) [mailto:simon.wea...@astrium.eads.net] 
Sent: Tuesday, April 13, 2010 7:48 AM
To: Preston, Douglas; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] retrying Error on job keeps going status 13

Doug
Was you getting these error messages in your logs?
Simon 

-Original Message-
From: Preston, Douglas [mailto:dlpres...@lereta.com] 
Sent: Tuesday, April 13, 2010 3:39 PM
To: WEAVER, Simon (external); VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] retrying Error on job keeps going status 13

Yes Steve Anderson at Symantec support found this for me, He helped me
spot the issue and gave me the resolution to try.
http://seer.entsupport.symantec.com/docs/315898.htm


Doug Preston
-Original Message-
From: WEAVER, Simon (external) [mailto:simon.wea...@astrium.eads.net]
Sent: Tuesday, April 13, 2010 7:34 AM
To: Preston, Douglas; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] retrying Error on job keeps going status 13

Doug
Was this identified by Symantec? Was there a Technote about this?
Handy to know this.

Simon

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Preston,
Douglas
Sent: Tuesday, April 13, 2010 3:09 PM
To: WEAVER, Simon (external); VERITAS-BU@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] retrying Error on job keeps going status 13

The new machine took the original machines name and IP.  The only
network activity is master server/ media server chatter.  No backup data
goes across the network.
This media server only backs itself up.  It takes long enough to do
that,  it has 11 300gb drives with over 15 million little files per
drive.

I was able to do backups if VSS was disabled. Not a real solution.


It appears it was a windows install issue.  There were two files that
did not have the right date or time for the files at the service pack
and patch level running on the server.

Found the error using vshadow.exe -wm2 vhadow.txt on this machine and
on a working media server.  Found the problem showing path = \  on the
bad media server ch3ecked the good media server found the file should
have been where the \ was and replaced those files.  Theyt were syste
protected files so reboots were in order.

After replacing the two files I am now able to backup the server using
VSS for open files and getting volume shadow components.


Thanks all who replied.

Doug Preston
-Original Message-
From: WEAVER, Simon (external) [mailto:simon.wea...@astrium.eads.net]
Sent: Tuesday, April 13, 2010 1:16 AM
To: Preston, Douglas; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] retrying Error on job keeps going status 13

Hi Doug
Becuase you get this message socket read failed, An existing connection
was forcibly closed by the remote host, I am sort of 60% sure its
network / file related.

I take it, there are no firewalls in place between the server and the
clients and no MAC lockdowns at all? You stated its a new Server, so
thought I would just ask.

Also, can the backup be done using NTBackup as a test (ie: try doing a
netbackup test of a C: Drive of a client machine and then try using
NTBackup on the same client).

Simon

-Original Message-
From: WEAVER, Simon (external)
Sent: Tuesday, April 13, 2010 9:14 AM
To: 'Preston, Douglas'; VERITAS-BU@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] retrying Error on job keeps going status 13

Doug
Have you tried to do a backup, without Open File Backups being enabled
(as a test of course).

Simon

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Preston,
Douglas
Sent: Monday, April 12, 2010 4:36 PM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] retrying Error on job keeps going status 13

This was a scsi backplane on a dell server.  It controlled my O/S
drives.  We replaced server with an IBM server and had to reinstall O/S,
Installed two new Fiber cards fro san and tape library connections,  Re
did all zoning and updated all drives and O/S updates to the very latest
of all drivers and patches as of 19:00 hours yesterday.

I have a case open with support and they had me try the patch from
http://support.microsoft.com/kb/940349
I rebooted the server after applying the patch

This patch did not fix issue.


Doug Preston

-Original Message-
From: Shekel Tal [mailto:tal.she...@uk.fujitsu.com]
Sent: Monday, 

Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread WEAVER, Simon (external)
Judy
I suggested to young James to create a new Policy (and even reboot the
Master. I think Justin did too).

However; not had feedback on this yet.

I only made this request, due to the status codes being reported back. 

Regards
Simon 

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
judy_hinchcli...@administaff.com
Sent: Tuesday, April 13, 2010 4:31 PM
To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

I don't see anything wrong with his barcode, 6 or 8 both are allowed you
just have to be consistent.

Things to look at

1) you can see the tape drives when looking at hardware on the windows
os
2) in the gui you have setup the robot and when looking at
devices/robots it shows enabled. And it belongs to the master server (if
device host is master - robot control should be blank - meaning same
server)
3) when you look at drives you see all your drives  with device host to
whatever media server is trying to do the backup. And it shows enabled.
4) if you look at the details of a tape drive you see a serial number
for the drive and you see a Robot Drive Number.  Verify (by looking at
the web interface of the robot) that the robot drive number has the same
serial number - this is where a lot of people have issues (but I don't
think this is your problem)
5) you say that you have both disk backups and now are starting tape
backups.  Are your schedules both in the same policy?  Any chance that
your frequency between the disk and the tape are such that when the tape
window opens it does not think it needs a backup because the frequency
has been fulfilled by the disk backup?  If in the same policy try
setting up a different policy and see if it works.



-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
Piszcz
Sent: Tuesday, April 13, 2010 10:20 AM
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Hi,

It is discussed here:
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
lists-3/symantec-netbackup-18/media-id-generation-50402/

You need to fix your vm.conf, delete all the media (since you said its
not been used yet) and re-inventory with the correct barcode
information..

But I suspect something else may be going on as well.

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried 
 setting up the tape backups, for off-site storage.  I have run 
 inventories and it says the volume configuration is up-to-date with
the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
6.x++
 the labels for LTOX should be no more than 6 characters long, if your 
 barcode reader reads more than the first 6 characters, you need to
limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried
the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information) s d drive 1 (addr 32)

 access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from 
 drive 1 is 0 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
 OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run
a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I
have
 researched 

Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread WEAVER, Simon (external)
As an after thought, re-run Device Configuration Wizard perhaps as well?

Simon 

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
judy_hinchcli...@administaff.com
Sent: Tuesday, April 13, 2010 4:31 PM
To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

I don't see anything wrong with his barcode, 6 or 8 both are allowed you
just have to be consistent.

Things to look at

1) you can see the tape drives when looking at hardware on the windows
os
2) in the gui you have setup the robot and when looking at
devices/robots it shows enabled. And it belongs to the master server (if
device host is master - robot control should be blank - meaning same
server)
3) when you look at drives you see all your drives  with device host to
whatever media server is trying to do the backup. And it shows enabled.
4) if you look at the details of a tape drive you see a serial number
for the drive and you see a Robot Drive Number.  Verify (by looking at
the web interface of the robot) that the robot drive number has the same
serial number - this is where a lot of people have issues (but I don't
think this is your problem)
5) you say that you have both disk backups and now are starting tape
backups.  Are your schedules both in the same policy?  Any chance that
your frequency between the disk and the tape are such that when the tape
window opens it does not think it needs a backup because the frequency
has been fulfilled by the disk backup?  If in the same policy try
setting up a different policy and see if it works.



-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
Piszcz
Sent: Tuesday, April 13, 2010 10:20 AM
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Hi,

It is discussed here:
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
lists-3/symantec-netbackup-18/media-id-generation-50402/

You need to fix your vm.conf, delete all the media (since you said its
not been used yet) and re-inventory with the correct barcode
information..

But I suspect something else may be going on as well.

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried 
 setting up the tape backups, for off-site storage.  I have run 
 inventories and it says the volume configuration is up-to-date with
the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
6.x++
 the labels for LTOX should be no more than 6 characters long, if your 
 barcode reader reads more than the first 6 characters, you need to
limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried
the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information) s d drive 1 (addr 32)

 access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from 
 drive 1 is 0 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
 OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run
a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I
have
 researched all three and still have not been able to come up with a 
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with
 Server
 2003 as the OS.  The 

Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread Justin Piszcz
Hi,

Good idea, and/or tpautoconf -a if you like command line :)

But he did run robtest and it did show the drives etc, he could also show 
tpconfig -d and vmoprcmd -d ds.

Justin.

On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 As an after thought, re-run Device Configuration Wizard perhaps as well?

 Simon

 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 judy_hinchcli...@administaff.com
 Sent: Tuesday, April 13, 2010 4:31 PM
 To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 I don't see anything wrong with his barcode, 6 or 8 both are allowed you
 just have to be consistent.

 Things to look at

 1) you can see the tape drives when looking at hardware on the windows
 os
 2) in the gui you have setup the robot and when looking at
 devices/robots it shows enabled. And it belongs to the master server (if
 device host is master - robot control should be blank - meaning same
 server)
 3) when you look at drives you see all your drives  with device host to
 whatever media server is trying to do the backup. And it shows enabled.
 4) if you look at the details of a tape drive you see a serial number
 for the drive and you see a Robot Drive Number.  Verify (by looking at
 the web interface of the robot) that the robot drive number has the same
 serial number - this is where a lot of people have issues (but I don't
 think this is your problem)
 5) you say that you have both disk backups and now are starting tape
 backups.  Are your schedules both in the same policy?  Any chance that
 your frequency between the disk and the tape are such that when the tape
 window opens it does not think it needs a backup because the frequency
 has been fulfilled by the disk backup?  If in the same policy try
 setting up a different policy and see if it works.



 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
 Piszcz
 Sent: Tuesday, April 13, 2010 10:20 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 It is discussed here:
 http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
 lists-3/symantec-netbackup-18/media-id-generation-50402/

 You need to fix your vm.conf, delete all the media (since you said its
 not been used yet) and re-inventory with the correct barcode
 information..

 But I suspect something else may be going on as well.

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried
 setting up the tape backups, for off-site storage.  I have run
 inventories and it says the volume configuration is up-to-date with
 the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
 6.x++
 the labels for LTOX should be no more than 6 characters long, if your
 barcode reader reads more than the first 6 characters, you need to
 limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried
 the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information) s d drive 1 (addr 32)

 access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from
 drive 1 is 0 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
 OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to 

Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread Whelan, Patrick
 
What does the output of vmquery -list_media_genrule show?

Regards,

Patrick Whelan
NetBackup Specialist
Wholesale Markets and Treasury  Trading
Lloyds Banking Group
Desk: +44 (0) 207 158 6123
Loc: OBS 2C-132

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
Piszcz
Sent: 13 April 2010 15:55
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Hi,

Please include the list in the future.
It appears you need to limit your labels to 6 characters.
Check the volume manager manual, you need to edit vm.conf for NBU 6.x++
the labels for LTOX should be no more than 6 characters long, if your
barcode reader reads more than the first 6 characters, you need to limit
it.

BTW, is this a new environment?
Or did this just start happening?
If it just started happening, have you run an inventory and retried the
backup?

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information) s d drive 1 (addr 32) 
 access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from 
 drive 1 is 0 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
inventory.
 01L4 was not included in the inventory, but I'm almost positive 
 it's in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run a

 Tape Backup I get one of three status codes: 200, 252 or 800.  I have

 researched all three and still have not been able to come up with a 
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with 
 Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run
 from
 the tapeloader all seem to pass and the inventories run from within
 NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




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Registered in Scotland, number 95000. Telephone: 0131 225 4555.

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Telephone calls may be monitored or recorded.



Re: [Veritas-bu] Jobs Que up but will not Start

2010-04-13 Thread Ed Wilts
On Tue, Apr 13, 2010 at 9:51 AM, McDonald II, James F. 
james.f.mcdonald...@saic.com wrote:

  Which client works with Red Hat Linux?  Is there a different Linux client
 for a 64-bit install?


For NetBackup 6.x and earlier, all RHEL clients are 32-bit although they
will install and run on 64-bit RHEL.
For NetBackup 7.x, *only* 64-bit clients are available although you can use
on a 6.x 32-bit client with a 7.x master/media server.

   .../Ed


Ed Wilts, RHCE, BCFP, BCSD, SCSP, SCSE
ewi...@ewilts.org
Linkedin http://www.linkedin.com/in/ewilts
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[Veritas-bu] Backup starts off strong, then does not complete.

2010-04-13 Thread J_McColl

http://seer.entsupport.symantec.com/docs/267292.htm

Seen this before and easiest way to determine where the failure occurs,  
without changing your policy is to follow the above technote...  

 DON'T LEAVE THE TOUCHFILE IN PLACE  otherwise you will run out of 
space in your logs folder.

Allow the job to complete, ie dont cancel (get a status 150) and the last path 
in your log will be where the issue occurs.  This could be related to any of 
the items mentioned above (disk, path depths etc).

When you identify where the problem is you can then assess whether the policy 
should be broken up or if housekeeping should be done.

Cheers,
Jason

+--
|This was sent by jason.mcc...@it-virtualised.com via Backup Central.
|Forward SPAM to ab...@backupcentral.com.
+--


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Re: [Veritas-bu] New tapes are frozen

2010-04-13 Thread Leo Dream
Hi

Thanks for the reply. The Tape drive we are using is HP MSL G3. We also have
the same problem with the Virtual tape library using Data domain.

I think label manually is a temp solution for this, however it should be
able to auto label it.

Thanks and Regards,

Leo

On Sun, Apr 11, 2010 at 5:25 AM, Martin, Jonathan jmart...@intersil.comwrote:

  Have you tried running HP’s library and tape tools?




 http://h2.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=406731locale=en_UStaskId=135prodSeriesId=406729prodTypeId=12169



 I would run the suspected bad media and several known good media.



 I’ve had quirky issues like this before and generally speaking it’s been
 the drive.



 -Jonathan





 *From:* veritas-bu-boun...@mailman.eng.auburn.edu [mailto:
 veritas-bu-boun...@mailman.eng.auburn.edu] *On Behalf Of *Leo Dream
 *Sent:* Saturday, April 10, 2010 3:49 PM
 *To:* Veritas-bu@mailman.eng.auburn.edu
 *Subject:* [Veritas-bu] New tapes are frozen



 Hi All

 Recently we are having some errors with the tapes. We add some new tapes to
 the library and inventory successfully (with bar code). However when we run
 backups, the tapes are frozen, following errors are shown in the bptm log:

 io_ioctl: ioctl (MTWEOF) failed on media id XX, drive index 1, The
 media is write protected. (19) (bptm.c.23992)

 The strange thing is:
 1. The tape is not write protected for sure.
 2. If i unfreeze the tape and rerun the backup, the tape can be used
 without any problem, so don't know why we have write error the first time.

 The master server is 6.5.5 on Windows 2003 Standard server (64 bit), the
 tape drive is HP.

 Anyone has any idea?

 Thanks!

 Leo

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