Re: [Veritas-bu] Cannot Write to Tape

2010-04-15 Thread WEAVER, Simon (external)
James
You said your Library was a PowerVault right? Im sure thats LTO -
Thought it was some sort of entry level library.

Entry should be something like HCART4 with tpconfig -d

Within the GUI, open the Admin Console:
Goto Devices
Expand Drives.
On the right hand side window, look at Drive Type.
If you right click on a Drive and choose CHANGE, you should be able to
see a selection of drives you can choose. For example, 1/2 Cartridge
(hcart3)

Simon 

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of William
David Phillips
Sent: Wednesday, April 14, 2010 7:31 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Why is the drive type listed as dlt?

McDonald II, James F. wrote:
 Justin,
 
 Here are the results I got from the commands you suggested:
 
 COMMAND = tpautoconf -a
 
 TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - 
 - 0
 - - - -
 TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 
 0 0 1 8 9
 - - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - - TPAC60 - 
 myserver myserver myserver 0 - - 0 - - - -
 
 
 COMMAND = tpconfig -d
 
 IdDrivename   TypeResidence   Status
  SCSI coordinates/Path
 ***
 0 QUANTUM.ULTRIUM4.000dlt TLD(0)  DRIVE=1 UP
  {4,0,33,1}
 Currently defined robotics are:
   TLD(0)  SCSI coordinates = {4,0,33,1}
 EMM Server = myserver
 
 
 COMMAND = vmoprmcd - ds
 
   DRIVE STATUS
 Drv Type  Control   User  Label   RecMID  ExtMID  Ready   Wr.Enbl.
 ReqId
 0   dlt   -No  -
0
 
 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 11:48 AM
 To: WEAVER, Simon (external)
 Cc: judy_hinchcli...@administaff.com; McDonald II, James F.; 
 veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape
 
 Hi,
 
 Good idea, and/or tpautoconf -a if you like command line :)
 
 But he did run robtest and it did show the drives etc, he could also 
 show tpconfig -d and vmoprcmd -d ds.
 
 Justin.
 
 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:
 
 As an after thought, re-run Device Configuration Wizard perhaps as
 well?
 Simon

 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of 
 judy_hinchcli...@administaff.com
 Sent: Tuesday, April 13, 2010 4:31 PM
 To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 I don't see anything wrong with his barcode, 6 or 8 both are allowed
 you
 just have to be consistent.

 Things to look at

 1) you can see the tape drives when looking at hardware on the 
 windows os
 2) in the gui you have setup the robot and when looking at 
 devices/robots it shows enabled. And it belongs to the master server
 (if
 device host is master - robot control should be blank - meaning same
 server)
 3) when you look at drives you see all your drives  with device host
 to
 whatever media server is trying to do the backup. And it shows
 enabled.
 4) if you look at the details of a tape drive you see a serial number

 for the drive and you see a Robot Drive Number.  Verify (by looking 
 at the web interface of the robot) that the robot drive number has 
 the
 same
 serial number - this is where a lot of people have issues (but I 
 don't think this is your problem)
 5) you say that you have both disk backups and now are starting tape 
 backups.  Are your schedules both in the same policy?  Any chance 
 that your frequency between the disk and the tape are such that when 
 the
 tape
 window opens it does not think it needs a backup because the 
 frequency has been fulfilled by the disk backup?  If in the same 
 policy try setting up a different policy and see if it works.



 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of 
 Justin Piszcz
 Sent: Tuesday, April 13, 2010 10:20 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 It is discussed here:

 http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailin
 g-
 lists-3/symantec-netbackup-18/media-id-generation-50402/

 You need to fix your vm.conf, delete all the media (since you said 
 its not been used yet) and re-inventory with the correct barcode 
 information..

 But I suspect something else may be going on as well.

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried 
 setting up the tape backups, for off-site storage.  I have run 
 inventories and it says

Re: [Veritas-bu] Cannot Write to Tape

2010-04-14 Thread McDonald II, James F.
Simon,

I created a new policy using the Configuration Manager and I still got
the same results (errors).

Judy,

In response to your questions:
1) Yes I see the tape drive when I look in Computer ManagementDevice
Manager
2) In the NBU GUI, the device is enabled and it has the correct host and
master server (both are the same server)
3) I can see al the drives and the host is correct
4) I can see a serial number and a robot drive number
5) The Tape Backup policy is a separate policy, set to run during
working hours (the disk backups run over night), so the schedules are
completely opposite.

-Original Message-
From: judy_hinchcli...@administaff.com
[mailto:judy_hinchcli...@administaff.com] 
Sent: Tuesday, April 13, 2010 11:31 AM
To: jpis...@lucidpixels.com; McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Cannot Write to Tape

I don't see anything wrong with his barcode, 6 or 8 both are allowed you
just have to be consistent.

Things to look at

1) you can see the tape drives when looking at hardware on the windows
os
2) in the gui you have setup the robot and when looking at
devices/robots it shows enabled. And it belongs to the master server
(if device host is master - robot control should be blank - meaning same
server)
3) when you look at drives you see all your drives  with device host to
whatever media server is trying to do the backup. And it shows enabled.
4) if you look at the details of a tape drive you see a serial number
for the drive and you see a Robot Drive Number.  Verify (by looking at
the web interface of the robot) that the robot drive number has the same
serial number - this is where a lot of people have issues (but I don't
think this is your problem)
5) you say that you have both disk backups and now are starting tape
backups.  Are your schedules both in the same policy?  Any chance that
your frequency between the disk and the tape are such that when the tape
window opens it does not think it needs a backup because the frequency
has been fulfilled by the disk backup?  If in the same policy try
setting up a different policy and see if it works.



-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
Piszcz
Sent: Tuesday, April 13, 2010 10:20 AM
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Hi,

It is discussed here:
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
lists-3/symantec-netbackup-18/media-id-generation-50402/

You need to fix your vm.conf, delete all the media (since you said its
not 
been used yet) and re-inventory with the correct barcode information..

But I suspect something else may be going on as well.

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried
 setting up the tape backups, for off-site storage.  I have run
 inventories and it says the volume configuration is up-to-date with
the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
6.x++
 the labels for LTOX should be no more than 6 characters long, if your
 barcode reader reads more than the first 6 characters, you need to
limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried
the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information)
 s d
 drive 1 (addr 32) access = 1 Contains Cartridge = Yes
 Barcode = 01L4
 SCSI ID from drive 1 is 0
 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
 OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald

Re: [Veritas-bu] Cannot Write to Tape

2010-04-14 Thread WEAVER, Simon (external)
Hi James
Please confirm the Status Code you got when you ran this job using the
new Policy.
Simon 

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald
II, James F.
Sent: Wednesday, April 14, 2010 1:13 PM
To: judy_hinchcli...@administaff.com; jpis...@lucidpixels.com
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Simon,

I created a new policy using the Configuration Manager and I still got
the same results (errors).

Judy,

In response to your questions:
1) Yes I see the tape drive when I look in Computer ManagementDevice
Manager
2) In the NBU GUI, the device is enabled and it has the correct host and
master server (both are the same server)
3) I can see al the drives and the host is correct
4) I can see a serial number and a robot drive number
5) The Tape Backup policy is a separate policy, set to run during
working hours (the disk backups run over night), so the schedules are
completely opposite.

-Original Message-
From: judy_hinchcli...@administaff.com
[mailto:judy_hinchcli...@administaff.com]
Sent: Tuesday, April 13, 2010 11:31 AM
To: jpis...@lucidpixels.com; McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Cannot Write to Tape

I don't see anything wrong with his barcode, 6 or 8 both are allowed you
just have to be consistent.

Things to look at

1) you can see the tape drives when looking at hardware on the windows
os
2) in the gui you have setup the robot and when looking at
devices/robots it shows enabled. And it belongs to the master server (if
device host is master - robot control should be blank - meaning same
server)
3) when you look at drives you see all your drives  with device host to
whatever media server is trying to do the backup. And it shows enabled.
4) if you look at the details of a tape drive you see a serial number
for the drive and you see a Robot Drive Number.  Verify (by looking at
the web interface of the robot) that the robot drive number has the same
serial number - this is where a lot of people have issues (but I don't
think this is your problem)
5) you say that you have both disk backups and now are starting tape
backups.  Are your schedules both in the same policy?  Any chance that
your frequency between the disk and the tape are such that when the tape
window opens it does not think it needs a backup because the frequency
has been fulfilled by the disk backup?  If in the same policy try
setting up a different policy and see if it works.



-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
Piszcz
Sent: Tuesday, April 13, 2010 10:20 AM
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Hi,

It is discussed here:
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
lists-3/symantec-netbackup-18/media-id-generation-50402/

You need to fix your vm.conf, delete all the media (since you said its
not been used yet) and re-inventory with the correct barcode
information..

But I suspect something else may be going on as well.

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried 
 setting up the tape backups, for off-site storage.  I have run 
 inventories and it says the volume configuration is up-to-date with
the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
6.x++
 the labels for LTOX should be no more than 6 characters long, if your 
 barcode reader reads more than the first 6 characters, you need to
limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried
the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information) s d drive 1 (addr 32)

 access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from 
 drive 1 is 0 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu

Re: [Veritas-bu] Cannot Write to Tape

2010-04-14 Thread WEAVER, Simon (external)
James
What is the client you are backing up BTW ?
Simon 

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald
II, James F.
Sent: Wednesday, April 14, 2010 1:13 PM
To: judy_hinchcli...@administaff.com; jpis...@lucidpixels.com
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Simon,

I created a new policy using the Configuration Manager and I still got
the same results (errors).

Judy,

In response to your questions:
1) Yes I see the tape drive when I look in Computer ManagementDevice
Manager
2) In the NBU GUI, the device is enabled and it has the correct host and
master server (both are the same server)
3) I can see al the drives and the host is correct
4) I can see a serial number and a robot drive number
5) The Tape Backup policy is a separate policy, set to run during
working hours (the disk backups run over night), so the schedules are
completely opposite.

-Original Message-
From: judy_hinchcli...@administaff.com
[mailto:judy_hinchcli...@administaff.com]
Sent: Tuesday, April 13, 2010 11:31 AM
To: jpis...@lucidpixels.com; McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Cannot Write to Tape

I don't see anything wrong with his barcode, 6 or 8 both are allowed you
just have to be consistent.

Things to look at

1) you can see the tape drives when looking at hardware on the windows
os
2) in the gui you have setup the robot and when looking at
devices/robots it shows enabled. And it belongs to the master server (if
device host is master - robot control should be blank - meaning same
server)
3) when you look at drives you see all your drives  with device host to
whatever media server is trying to do the backup. And it shows enabled.
4) if you look at the details of a tape drive you see a serial number
for the drive and you see a Robot Drive Number.  Verify (by looking at
the web interface of the robot) that the robot drive number has the same
serial number - this is where a lot of people have issues (but I don't
think this is your problem)
5) you say that you have both disk backups and now are starting tape
backups.  Are your schedules both in the same policy?  Any chance that
your frequency between the disk and the tape are such that when the tape
window opens it does not think it needs a backup because the frequency
has been fulfilled by the disk backup?  If in the same policy try
setting up a different policy and see if it works.



-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
Piszcz
Sent: Tuesday, April 13, 2010 10:20 AM
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Hi,

It is discussed here:
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
lists-3/symantec-netbackup-18/media-id-generation-50402/

You need to fix your vm.conf, delete all the media (since you said its
not been used yet) and re-inventory with the correct barcode
information..

But I suspect something else may be going on as well.

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried 
 setting up the tape backups, for off-site storage.  I have run 
 inventories and it says the volume configuration is up-to-date with
the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
6.x++
 the labels for LTOX should be no more than 6 characters long, if your 
 barcode reader reads more than the first 6 characters, you need to
limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried
the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information) s d drive 1 (addr 32)

 access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from 
 drive 1 is 0 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master

Re: [Veritas-bu] Cannot Write to Tape

2010-04-14 Thread Preston, Douglas
Silly questions here,  Have you created your storage unit for the Tape backups? 
 Did you make sure that your storage unit is selected as the policy storage 
unit?

Doug Preston

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, 
James F.
Sent: Wednesday, April 14, 2010 5:13 AM
To: judy_hinchcli...@administaff.com; jpis...@lucidpixels.com
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Simon,

I created a new policy using the Configuration Manager and I still got
the same results (errors).

Judy,

In response to your questions:
1) Yes I see the tape drive when I look in Computer ManagementDevice
Manager
2) In the NBU GUI, the device is enabled and it has the correct host and
master server (both are the same server)
3) I can see al the drives and the host is correct
4) I can see a serial number and a robot drive number
5) The Tape Backup policy is a separate policy, set to run during
working hours (the disk backups run over night), so the schedules are
completely opposite.

-Original Message-
From: judy_hinchcli...@administaff.com
[mailto:judy_hinchcli...@administaff.com] 
Sent: Tuesday, April 13, 2010 11:31 AM
To: jpis...@lucidpixels.com; McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Cannot Write to Tape

I don't see anything wrong with his barcode, 6 or 8 both are allowed you
just have to be consistent.

Things to look at

1) you can see the tape drives when looking at hardware on the windows
os
2) in the gui you have setup the robot and when looking at
devices/robots it shows enabled. And it belongs to the master server
(if device host is master - robot control should be blank - meaning same
server)
3) when you look at drives you see all your drives  with device host to
whatever media server is trying to do the backup. And it shows enabled.
4) if you look at the details of a tape drive you see a serial number
for the drive and you see a Robot Drive Number.  Verify (by looking at
the web interface of the robot) that the robot drive number has the same
serial number - this is where a lot of people have issues (but I don't
think this is your problem)
5) you say that you have both disk backups and now are starting tape
backups.  Are your schedules both in the same policy?  Any chance that
your frequency between the disk and the tape are such that when the tape
window opens it does not think it needs a backup because the frequency
has been fulfilled by the disk backup?  If in the same policy try
setting up a different policy and see if it works.



-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
Piszcz
Sent: Tuesday, April 13, 2010 10:20 AM
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Hi,

It is discussed here:
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
lists-3/symantec-netbackup-18/media-id-generation-50402/

You need to fix your vm.conf, delete all the media (since you said its
not 
been used yet) and re-inventory with the correct barcode information..

But I suspect something else may be going on as well.

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried
 setting up the tape backups, for off-site storage.  I have run
 inventories and it says the volume configuration is up-to-date with
the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
6.x++
 the labels for LTOX should be no more than 6 characters long, if your
 barcode reader reads more than the first 6 characters, you need to
limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried
the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information)
 s d
 drive 1 (addr 32) access = 1 Contains Cartridge = Yes
 Barcode = 01L4
 SCSI ID from drive 1 is 0
 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc

Re: [Veritas-bu] Cannot Write to Tape

2010-04-14 Thread McDonald II, James F.
Justin,

Here are the results I got from the commands you suggested:

COMMAND = tpautoconf -a

TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - -
0
- - - -
TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 0
0 1 8 9
- - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - -
TPAC60 - myserver myserver myserver 0 - - 0 - - - -


COMMAND = tpconfig -d

Id  Drivename   TypeResidence   Status
   SCSI coordinates/Path
***
0   QUANTUM.ULTRIUM4.000dlt TLD(0)  DRIVE=1 UP
   {4,0,33,1}
Currently defined robotics are:
TLD(0)  SCSI coordinates = {4,0,33,1}
EMM Server = myserver


COMMAND = vmoprmcd - ds

DRIVE STATUS
Drv TypeControl   User  Label   RecMID  ExtMID  Ready   Wr.Enbl.
ReqId
0   dlt   -No  -   0

-Original Message-
From: Justin Piszcz [mailto:jpis...@lucidpixels.com] 
Sent: Tuesday, April 13, 2010 11:48 AM
To: WEAVER, Simon (external)
Cc: judy_hinchcli...@administaff.com; McDonald II, James F.;
veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Cannot Write to Tape

Hi,

Good idea, and/or tpautoconf -a if you like command line :)

But he did run robtest and it did show the drives etc, he could also
show 
tpconfig -d and vmoprcmd -d ds.

Justin.

On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 As an after thought, re-run Device Configuration Wizard perhaps as
well?

 Simon

 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 judy_hinchcli...@administaff.com
 Sent: Tuesday, April 13, 2010 4:31 PM
 To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 I don't see anything wrong with his barcode, 6 or 8 both are allowed
you
 just have to be consistent.

 Things to look at

 1) you can see the tape drives when looking at hardware on the windows
 os
 2) in the gui you have setup the robot and when looking at
 devices/robots it shows enabled. And it belongs to the master server
(if
 device host is master - robot control should be blank - meaning same
 server)
 3) when you look at drives you see all your drives  with device host
to
 whatever media server is trying to do the backup. And it shows
enabled.
 4) if you look at the details of a tape drive you see a serial number
 for the drive and you see a Robot Drive Number.  Verify (by looking at
 the web interface of the robot) that the robot drive number has the
same
 serial number - this is where a lot of people have issues (but I don't
 think this is your problem)
 5) you say that you have both disk backups and now are starting tape
 backups.  Are your schedules both in the same policy?  Any chance that
 your frequency between the disk and the tape are such that when the
tape
 window opens it does not think it needs a backup because the frequency
 has been fulfilled by the disk backup?  If in the same policy try
 setting up a different policy and see if it works.



 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
 Piszcz
 Sent: Tuesday, April 13, 2010 10:20 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 It is discussed here:

http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
 lists-3/symantec-netbackup-18/media-id-generation-50402/

 You need to fix your vm.conf, delete all the media (since you said its
 not been used yet) and re-inventory with the correct barcode
 information..

 But I suspect something else may be going on as well.

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried
 setting up the tape backups, for off-site storage.  I have run
 inventories and it says the volume configuration is up-to-date with
 the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
 6.x++
 the labels for LTOX should be no more than 6 characters long, if your
 barcode reader reads more than the first 6 characters, you need to
 limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried
 the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test

Re: [Veritas-bu] Cannot Write to Tape

2010-04-14 Thread Justin Piszcz
Hi,

Try to move a tape to the drive with robtest:

1. s s
2. pick a tape
3. m sNUMBER d0

m s10 d0

Then wait 5 minutes:
m d0 s10

Justin.

On Wed, 14 Apr 2010, McDonald II, James F. wrote:

 Justin,

 Here are the results I got from the commands you suggested:

 COMMAND = tpautoconf -a

 TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - -
 0
 - - - -
 TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 0
 0 1 8 9
 - - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - -
 TPAC60 - myserver myserver myserver 0 - - 0 - - - -


 COMMAND = tpconfig -d

 IdDrivename   TypeResidence   Status
  SCSI coordinates/Path
 ***
 0 QUANTUM.ULTRIUM4.000dlt TLD(0)  DRIVE=1 UP
  {4,0,33,1}
 Currently defined robotics are:
   TLD(0)  SCSI coordinates = {4,0,33,1}
 EMM Server = myserver


 COMMAND = vmoprmcd - ds

   DRIVE STATUS
 Drv Type  Control   User  Label   RecMID  ExtMID  Ready   Wr.Enbl.
 ReqId
 0   dlt   -No  -   0

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 11:48 AM
 To: WEAVER, Simon (external)
 Cc: judy_hinchcli...@administaff.com; McDonald II, James F.;
 veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Good idea, and/or tpautoconf -a if you like command line :)

 But he did run robtest and it did show the drives etc, he could also
 show
 tpconfig -d and vmoprcmd -d ds.

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 As an after thought, re-run Device Configuration Wizard perhaps as
 well?

 Simon

 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 judy_hinchcli...@administaff.com
 Sent: Tuesday, April 13, 2010 4:31 PM
 To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 I don't see anything wrong with his barcode, 6 or 8 both are allowed
 you
 just have to be consistent.

 Things to look at

 1) you can see the tape drives when looking at hardware on the windows
 os
 2) in the gui you have setup the robot and when looking at
 devices/robots it shows enabled. And it belongs to the master server
 (if
 device host is master - robot control should be blank - meaning same
 server)
 3) when you look at drives you see all your drives  with device host
 to
 whatever media server is trying to do the backup. And it shows
 enabled.
 4) if you look at the details of a tape drive you see a serial number
 for the drive and you see a Robot Drive Number.  Verify (by looking at
 the web interface of the robot) that the robot drive number has the
 same
 serial number - this is where a lot of people have issues (but I don't
 think this is your problem)
 5) you say that you have both disk backups and now are starting tape
 backups.  Are your schedules both in the same policy?  Any chance that
 your frequency between the disk and the tape are such that when the
 tape
 window opens it does not think it needs a backup because the frequency
 has been fulfilled by the disk backup?  If in the same policy try
 setting up a different policy and see if it works.



 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
 Piszcz
 Sent: Tuesday, April 13, 2010 10:20 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 It is discussed here:

 http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
 lists-3/symantec-netbackup-18/media-id-generation-50402/

 You need to fix your vm.conf, delete all the media (since you said its
 not been used yet) and re-inventory with the correct barcode
 information..

 But I suspect something else may be going on as well.

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried
 setting up the tape backups, for off-site storage.  I have run
 inventories and it says the volume configuration is up-to-date with
 the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
 6.x++
 the labels for LTOX should be no more than 6 characters long, if your
 barcode reader reads more than the first 6 characters, you need to
 limit

 it.

 BTW, is this a new environment

Re: [Veritas-bu] Cannot Write to Tape

2010-04-14 Thread WEAVER, Simon (external)
I think Justin said Robtest worked ok right?

Also, what about the DETAILED STATUS from the failed job in Activity
Monitor? Can you copy/paste this into the mail please?

Just wondering if we have a Robotic Communication issue here.

Simon 

-Original Message-
From: McDonald II, James F. [mailto:james.f.mcdonald...@saic.com] 
Sent: Wednesday, April 14, 2010 2:02 PM
To: Justin Piszcz; WEAVER, Simon (external)
Cc: judy_hinchcli...@administaff.com; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Cannot Write to Tape

Justin,

Here are the results I got from the commands you suggested:

COMMAND = tpautoconf -a

TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - -
0
- - - -
TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 0
0 1 8 9
- - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - - TPAC60 -
myserver myserver myserver 0 - - 0 - - - -


COMMAND = tpconfig -d

Id  Drivename   TypeResidence   Status
   SCSI coordinates/Path
***
0   QUANTUM.ULTRIUM4.000dlt TLD(0)  DRIVE=1 UP
   {4,0,33,1}
Currently defined robotics are:
TLD(0)  SCSI coordinates = {4,0,33,1}
EMM Server = myserver


COMMAND = vmoprmcd - ds

DRIVE STATUS
Drv TypeControl   User  Label   RecMID  ExtMID  Ready   Wr.Enbl.
ReqId
0   dlt   -No  -   0

-Original Message-
From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
Sent: Tuesday, April 13, 2010 11:48 AM
To: WEAVER, Simon (external)
Cc: judy_hinchcli...@administaff.com; McDonald II, James F.;
veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Cannot Write to Tape

Hi,

Good idea, and/or tpautoconf -a if you like command line :)

But he did run robtest and it did show the drives etc, he could also
show tpconfig -d and vmoprcmd -d ds.

Justin.

On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 As an after thought, re-run Device Configuration Wizard perhaps as
well?

 Simon

 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of 
 judy_hinchcli...@administaff.com
 Sent: Tuesday, April 13, 2010 4:31 PM
 To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 I don't see anything wrong with his barcode, 6 or 8 both are allowed
you
 just have to be consistent.

 Things to look at

 1) you can see the tape drives when looking at hardware on the windows

 os
 2) in the gui you have setup the robot and when looking at 
 devices/robots it shows enabled. And it belongs to the master server
(if
 device host is master - robot control should be blank - meaning same
 server)
 3) when you look at drives you see all your drives  with device host
to
 whatever media server is trying to do the backup. And it shows
enabled.
 4) if you look at the details of a tape drive you see a serial number 
 for the drive and you see a Robot Drive Number.  Verify (by looking at

 the web interface of the robot) that the robot drive number has the
same
 serial number - this is where a lot of people have issues (but I don't

 think this is your problem)
 5) you say that you have both disk backups and now are starting tape 
 backups.  Are your schedules both in the same policy?  Any chance that

 your frequency between the disk and the tape are such that when the
tape
 window opens it does not think it needs a backup because the frequency

 has been fulfilled by the disk backup?  If in the same policy try 
 setting up a different policy and see if it works.



 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin

 Piszcz
 Sent: Tuesday, April 13, 2010 10:20 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 It is discussed here:

http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
 lists-3/symantec-netbackup-18/media-id-generation-50402/

 You need to fix your vm.conf, delete all the media (since you said its

 not been used yet) and re-inventory with the correct barcode 
 information..

 But I suspect something else may be going on as well.

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried 
 setting up the tape backups, for off-site storage.  I have run 
 inventories and it says the volume configuration is up-to-date with
 the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list

Re: [Veritas-bu] Cannot Write to Tape

2010-04-14 Thread Justin Piszcz
Try to move a tape into the drive, if it fails, the robot is the problem.

On Wed, 14 Apr 2010, McDonald II, James F. wrote:

 There are two Status Codes that show up in the Activity Monitor.  Here
 they are:

 4/14/2010 9:05:42 AM - requesting resource
 0905-fb-backup1-dlt-robot-tld-0
 4/14/2010 9:05:42 AM - requesting resource
 0905-fb-backup1.NBU_CLIENT.MAXJOBS.0905-fb-backup1
 4/14/2010 9:05:42 AM - requesting resource
 0905-fb-backup1.NBU_POLICY.Tape_Backup
 4/14/2010 9:05:42 AM - awaiting resource
 0905-fb-backup1.NBU_CLIENT.MAXJOBS.0905-fb-backup1 - resource is busy,
 will retry allocation later
 4/14/2010 9:05:56 AM - Error nbjm(pid=5180) NBU status: 800, EMM Status:
 All resource request failed(800)

 4/14/2010 9:05:47 AM - Error bptm(pid=3016) error requesting media,
 TpErrno = Robot operation failed
 4/14/2010 9:05:47 AM - Warning bptm(pid=3016) media id 0005L4 load
 operation reported an error
 4/14/2010 9:05:42 AM - estimated 0 kbytes needed
 4/14/2010 9:05:42 AM - started process bpbrm (1836)
 4/14/2010 9:05:42 AM - connecting
 4/14/2010 9:05:42 AM - connected; connect time: 00:00:00
 4/14/2010 9:05:44 AM - mounting 0005L4
 4/14/2010 9:05:47 AM - current media 0005L4 complete, requesting next
 media Any
 4/14/2010 9:05:53 AM - Error bptm(pid=1836) NBJM returned an extended
 error status: resource request failed (800)
 4/14/2010 9:05:56 AM - Critical bpbrm(pid=1836) from client
 0905-fb-backup1: FTL - tar file write error (14)
 4/14/2010 9:05:56 AM - Error bpbrm(pid=1836) could not send server
 status message
 4/14/2010 9:05:56 AM - end writing
 Extended error status has been encountered, check logs(252)

 -Original Message-
 From: prvs=0720be0f3f=simon.wea...@astrium.eads.net
 [mailto:prvs=0720be0f3f=simon.wea...@astrium.eads.net] On Behalf Of
 WEAVER, Simon (external)
 Sent: Wednesday, April 14, 2010 9:12 AM
 To: McDonald II, James F.; Justin Piszcz
 Cc: judy_hinchcli...@administaff.com; veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 I think Justin said Robtest worked ok right?

 Also, what about the DETAILED STATUS from the failed job in Activity
 Monitor? Can you copy/paste this into the mail please?

 Just wondering if we have a Robotic Communication issue here.

 Simon

 -Original Message-
 From: McDonald II, James F. [mailto:james.f.mcdonald...@saic.com]
 Sent: Wednesday, April 14, 2010 2:02 PM
 To: Justin Piszcz; WEAVER, Simon (external)
 Cc: judy_hinchcli...@administaff.com; veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Justin,

 Here are the results I got from the commands you suggested:

 COMMAND = tpautoconf -a

 TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - -
 0
 - - - -
 TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 0
 0 1 8 9
 - - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - - TPAC60 -
 myserver myserver myserver 0 - - 0 - - - -


 COMMAND = tpconfig -d

 IdDrivename   TypeResidence   Status
  SCSI coordinates/Path
 ***
 0 QUANTUM.ULTRIUM4.000dlt TLD(0)  DRIVE=1 UP
  {4,0,33,1}
 Currently defined robotics are:
   TLD(0)  SCSI coordinates = {4,0,33,1}
 EMM Server = myserver


 COMMAND = vmoprmcd - ds

   DRIVE STATUS
 Drv Type  Control   User  Label   RecMID  ExtMID  Ready   Wr.Enbl.
 ReqId
 0   dlt   -No  -   0

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 11:48 AM
 To: WEAVER, Simon (external)
 Cc: judy_hinchcli...@administaff.com; McDonald II, James F.;
 veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Good idea, and/or tpautoconf -a if you like command line :)

 But he did run robtest and it did show the drives etc, he could also
 show tpconfig -d and vmoprcmd -d ds.

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 As an after thought, re-run Device Configuration Wizard perhaps as
 well?

 Simon

 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 judy_hinchcli...@administaff.com
 Sent: Tuesday, April 13, 2010 4:31 PM
 To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 I don't see anything wrong with his barcode, 6 or 8 both are allowed
 you
 just have to be consistent.

 Things to look at

 1) you can see the tape drives when looking at hardware on the windows

 os
 2) in the gui you have setup the robot and when looking at
 devices/robots it shows enabled. And it belongs to the master server
 (if
 device host is master - robot control should be blank - meaning same
 server)
 3) when you look at drives you see all your drives

Re: [Veritas-bu] Cannot Write to Tape

2010-04-14 Thread WEAVER, Simon (external)
James
This is definetly sounding like a communication problem between the OS
and the device itself.

Take a look at this: (Assumung you have not seen it)

http://seer.entsupport.symantec.com/docs/278533.htm

Simon

-Original Message-
From: McDonald II, James F. [mailto:james.f.mcdonald...@saic.com] 
Sent: Wednesday, April 14, 2010 2:38 PM
To: WEAVER, Simon (external); Justin Piszcz
Cc: judy_hinchcli...@administaff.com; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Cannot Write to Tape

There are two Status Codes that show up in the Activity Monitor.  Here
they are:

4/14/2010 9:05:42 AM - requesting resource
0905-fb-backup1-dlt-robot-tld-0 4/14/2010 9:05:42 AM - requesting
resource
0905-fb-backup1.NBU_CLIENT.MAXJOBS.0905-fb-backup1
4/14/2010 9:05:42 AM - requesting resource
0905-fb-backup1.NBU_POLICY.Tape_Backup
4/14/2010 9:05:42 AM - awaiting resource
0905-fb-backup1.NBU_CLIENT.MAXJOBS.0905-fb-backup1 - resource is busy,
will retry allocation later 4/14/2010 9:05:56 AM - Error nbjm(pid=5180)
NBU status: 800, EMM Status:
All resource request failed(800)

4/14/2010 9:05:47 AM - Error bptm(pid=3016) error requesting media,
TpErrno = Robot operation failed 4/14/2010 9:05:47 AM - Warning
bptm(pid=3016) media id 0005L4 load operation reported an error
4/14/2010 9:05:42 AM - estimated 0 kbytes needed 4/14/2010 9:05:42 AM -
started process bpbrm (1836) 4/14/2010 9:05:42 AM - connecting 4/14/2010
9:05:42 AM - connected; connect time: 00:00:00 4/14/2010 9:05:44 AM -
mounting 0005L4 4/14/2010 9:05:47 AM - current media 0005L4 complete,
requesting next media Any 4/14/2010 9:05:53 AM - Error bptm(pid=1836)
NBJM returned an extended error status: resource request failed (800)
4/14/2010 9:05:56 AM - Critical bpbrm(pid=1836) from client
0905-fb-backup1: FTL - tar file write error (14) 4/14/2010 9:05:56 AM -
Error bpbrm(pid=1836) could not send server status message 4/14/2010
9:05:56 AM - end writing Extended error status has been encountered,
check logs(252)

-Original Message-
From: prvs=0720be0f3f=simon.wea...@astrium.eads.net
[mailto:prvs=0720be0f3f=simon.wea...@astrium.eads.net] On Behalf Of
WEAVER, Simon (external)
Sent: Wednesday, April 14, 2010 9:12 AM
To: McDonald II, James F.; Justin Piszcz
Cc: judy_hinchcli...@administaff.com; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Cannot Write to Tape

I think Justin said Robtest worked ok right?

Also, what about the DETAILED STATUS from the failed job in Activity
Monitor? Can you copy/paste this into the mail please?

Just wondering if we have a Robotic Communication issue here.

Simon 

-Original Message-
From: McDonald II, James F. [mailto:james.f.mcdonald...@saic.com]
Sent: Wednesday, April 14, 2010 2:02 PM
To: Justin Piszcz; WEAVER, Simon (external)
Cc: judy_hinchcli...@administaff.com; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Cannot Write to Tape

Justin,

Here are the results I got from the commands you suggested:

COMMAND = tpautoconf -a

TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - -
0
- - - -
TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 0
0 1 8 9
- - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - - TPAC60 -
myserver myserver myserver 0 - - 0 - - - -


COMMAND = tpconfig -d

Id  Drivename   TypeResidence   Status
   SCSI coordinates/Path
***
0   QUANTUM.ULTRIUM4.000dlt TLD(0)  DRIVE=1 UP
   {4,0,33,1}
Currently defined robotics are:
TLD(0)  SCSI coordinates = {4,0,33,1}
EMM Server = myserver


COMMAND = vmoprmcd - ds

DRIVE STATUS
Drv TypeControl   User  Label   RecMID  ExtMID  Ready   Wr.Enbl.
ReqId
0   dlt   -No  -   0

-Original Message-
From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
Sent: Tuesday, April 13, 2010 11:48 AM
To: WEAVER, Simon (external)
Cc: judy_hinchcli...@administaff.com; McDonald II, James F.;
veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Cannot Write to Tape

Hi,

Good idea, and/or tpautoconf -a if you like command line :)

But he did run robtest and it did show the drives etc, he could also
show tpconfig -d and vmoprcmd -d ds.

Justin.

On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 As an after thought, re-run Device Configuration Wizard perhaps as
well?

 Simon

 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of 
 judy_hinchcli...@administaff.com
 Sent: Tuesday, April 13, 2010 4:31 PM
 To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 I don't see anything wrong with his barcode, 6 or 8 both are allowed
you
 just have to be consistent.

 Things to look at

 1) you can see the tape drives

Re: [Veritas-bu] Cannot Write to Tape

2010-04-14 Thread William David Phillips
Why is the drive type listed as dlt?

McDonald II, James F. wrote:
 Justin,
 
 Here are the results I got from the commands you suggested:
 
 COMMAND = tpautoconf -a
 
 TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - -
 0
 - - - -
 TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 0
 0 1 8 9
 - - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - -
 TPAC60 - myserver myserver myserver 0 - - 0 - - - -
 
 
 COMMAND = tpconfig -d
 
 IdDrivename   TypeResidence   Status
  SCSI coordinates/Path
 ***
 0 QUANTUM.ULTRIUM4.000dlt TLD(0)  DRIVE=1 UP
  {4,0,33,1}
 Currently defined robotics are:
   TLD(0)  SCSI coordinates = {4,0,33,1}
 EMM Server = myserver
 
 
 COMMAND = vmoprmcd - ds
 
   DRIVE STATUS
 Drv Type  Control   User  Label   RecMID  ExtMID  Ready   Wr.Enbl.
 ReqId
 0   dlt   -No  -   0
 
 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com] 
 Sent: Tuesday, April 13, 2010 11:48 AM
 To: WEAVER, Simon (external)
 Cc: judy_hinchcli...@administaff.com; McDonald II, James F.;
 veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape
 
 Hi,
 
 Good idea, and/or tpautoconf -a if you like command line :)
 
 But he did run robtest and it did show the drives etc, he could also
 show 
 tpconfig -d and vmoprcmd -d ds.
 
 Justin.
 
 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:
 
 As an after thought, re-run Device Configuration Wizard perhaps as
 well?
 Simon

 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 judy_hinchcli...@administaff.com
 Sent: Tuesday, April 13, 2010 4:31 PM
 To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 I don't see anything wrong with his barcode, 6 or 8 both are allowed
 you
 just have to be consistent.

 Things to look at

 1) you can see the tape drives when looking at hardware on the windows
 os
 2) in the gui you have setup the robot and when looking at
 devices/robots it shows enabled. And it belongs to the master server
 (if
 device host is master - robot control should be blank - meaning same
 server)
 3) when you look at drives you see all your drives  with device host
 to
 whatever media server is trying to do the backup. And it shows
 enabled.
 4) if you look at the details of a tape drive you see a serial number
 for the drive and you see a Robot Drive Number.  Verify (by looking at
 the web interface of the robot) that the robot drive number has the
 same
 serial number - this is where a lot of people have issues (but I don't
 think this is your problem)
 5) you say that you have both disk backups and now are starting tape
 backups.  Are your schedules both in the same policy?  Any chance that
 your frequency between the disk and the tape are such that when the
 tape
 window opens it does not think it needs a backup because the frequency
 has been fulfilled by the disk backup?  If in the same policy try
 setting up a different policy and see if it works.



 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
 Piszcz
 Sent: Tuesday, April 13, 2010 10:20 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 It is discussed here:

 http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
 lists-3/symantec-netbackup-18/media-id-generation-50402/

 You need to fix your vm.conf, delete all the media (since you said its
 not been used yet) and re-inventory with the correct barcode
 information..

 But I suspect something else may be going on as well.

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried
 setting up the tape backups, for off-site storage.  I have run
 inventories and it says the volume configuration is up-to-date with
 the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
 6.x++
 the labels for LTOX should be no more than 6 characters long, if your
 barcode reader reads more than the first 6 characters, you need to
 limit
 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried

[Veritas-bu] Cannot Write to Tape

2010-04-13 Thread McDonald II, James F.
My backups write to disk without any problem, but when I try to run a
Tape Backup I get one of three status codes: 200, 252 or 800.  I have
researched all three and still have not been able to come up with a
solution.  I am running NBU 6.5 for Windows on a Dell 2950 with Server
2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run from
the tapeloader all seem to pass and the inventories run from within NBU
all seem to be correct, but I can't get anything to begin to write.

 

Thanks,

 

James McDonald

System Administrator

SAIC - IISBU

410-312-2232

mcdonal...@saic.com mailto:mcdonal...@saic.com 

 

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Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread WEAVER, Simon (external)
Have you rebooted the Master just in case?
Anything changed to cause this problem?
Have you enabled any logging? 
 
Simon



From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald
II, James F.
Sent: Tuesday, April 13, 2010 1:43 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] Cannot Write to Tape



My backups write to disk without any problem, but when I try to run a
Tape Backup I get one of three status codes: 200, 252 or 800.  I have
researched all three and still have not been able to come up with a
solution.  I am running NBU 6.5 for Windows on a Dell 2950 with Server
2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run from
the tapeloader all seem to pass and the inventories run from within NBU
all seem to be correct, but I can't get anything to begin to write.

 

Thanks,

 

James McDonald

System Administrator

SAIC - IISBU

410-312-2232

mcdonal...@saic.com mailto:mcdonal...@saic.com 

 


This email (including any attachments) may contain confidential
and/or privileged information or information otherwise protected
from disclosure. If you are not the intended recipient, please
notify the sender immediately, do not copy this message or any
attachments and do not use it for any purpose or disclose its
content to any person, but delete this message and any attachments
from your system. Astrium disclaims any and all liability if this
email transmission was virus corrupted, altered or falsified.
-o-
Astrium Limited, Registered in England and Wales No. 2449259
Registered Office:
Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
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Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread Justin Piszcz
Hi,

Reboot the master, run robtest and run s d does it show the drives OK?

Justin.

On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I have
 researched all three and still have not been able to come up with a
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run from
 the tapeloader all seem to pass and the inventories run from within NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




 This email (including any attachments) may contain confidential
 and/or privileged information or information otherwise protected
 from disclosure. If you are not the intended recipient, please
 notify the sender immediately, do not copy this message or any
 attachments and do not use it for any purpose or disclose its
 content to any person, but delete this message and any attachments
 from your system. Astrium disclaims any and all liability if this
 email transmission was virus corrupted, altered or falsified.
 -o-
 Astrium Limited, Registered in England and Wales No. 2449259
 Registered Office:
 Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England

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Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread Justin Piszcz
Hi,

Please include the list in the future.
It appears you need to limit your labels to 6 characters.
Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ 
the labels for LTOX should be no more than 6 characters long, if your 
barcode reader reads more than the first 6 characters, you need to limit 
it.

BTW, is this a new environment?
Or did this just start happening?
If it just started happening, have you run an inventory and retried the 
backup?

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information)
 s d
 drive 1 (addr 32) access = 1 Contains Cartridge = Yes
 Barcode = 01L4
 SCSI ID from drive 1 is 0
 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot inventory.
 01L4 was not included in the inventory, but I'm almost positive it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I have
 researched all three and still have not been able to come up with a
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run
 from
 the tapeloader all seem to pass and the inventories run from within
 NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




 This email (including any attachments) may contain confidential
 and/or privileged information or information otherwise protected
 from disclosure. If you are not the intended recipient, please
 notify the sender immediately, do not copy this message or any
 attachments and do not use it for any purpose or disclose its
 content to any person, but delete this message and any attachments
 from your system. Astrium disclaims any and all liability if this
 email transmission was virus corrupted, altered or falsified.
 -o-
 Astrium Limited, Registered in England and Wales No. 2449259
 Registered Office:
 Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England


___
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Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread McDonald II, James F.
NBU has been writing to disk for a while, but I just recently tried
setting up the tape backups, for off-site storage.  I have run
inventories and it says the volume configuration is up-to-date with the
contents.

-Original Message-
From: Justin Piszcz [mailto:jpis...@lucidpixels.com] 
Sent: Tuesday, April 13, 2010 10:55 AM
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Cannot Write to Tape

Hi,

Please include the list in the future.
It appears you need to limit your labels to 6 characters.
Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ 
the labels for LTOX should be no more than 6 characters long, if your 
barcode reader reads more than the first 6 characters, you need to limit

it.

BTW, is this a new environment?
Or did this just start happening?
If it just started happening, have you run an inventory and retried the 
backup?

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information)
 s d
 drive 1 (addr 32) access = 1 Contains Cartridge = Yes
 Barcode = 01L4
 SCSI ID from drive 1 is 0
 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
inventory.
 01L4 was not included in the inventory, but I'm almost positive
it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I have
 researched all three and still have not been able to come up with a
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with
Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run
 from
 the tapeloader all seem to pass and the inventories run from within
 NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




 This email (including any attachments) may contain confidential
 and/or privileged information or information otherwise protected
 from disclosure. If you are not the intended recipient, please
 notify the sender immediately, do not copy this message or any
 attachments and do not use it for any purpose or disclose its
 content to any person, but delete this message and any attachments
 from your system. Astrium disclaims any and all liability if this
 email transmission was virus corrupted, altered or falsified.
 -o-
 Astrium Limited, Registered in England and Wales No. 2449259
 Registered Office:
 Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England


___
Veritas-bu maillist  -  Veritas-bu@mailman.eng.auburn.edu
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Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread Justin Piszcz
Hi,

It is discussed here:
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-lists-3/symantec-netbackup-18/media-id-generation-50402/

You need to fix your vm.conf, delete all the media (since you said its not 
been used yet) and re-inventory with the correct barcode information..

But I suspect something else may be going on as well.

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried
 setting up the tape backups, for off-site storage.  I have run
 inventories and it says the volume configuration is up-to-date with the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU 6.x++
 the labels for LTOX should be no more than 6 characters long, if your
 barcode reader reads more than the first 6 characters, you need to limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information)
 s d
 drive 1 (addr 32) access = 1 Contains Cartridge = Yes
 Barcode = 01L4
 SCSI ID from drive 1 is 0
 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
 OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I have
 researched all three and still have not been able to come up with a
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with
 Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run
 from
 the tapeloader all seem to pass and the inventories run from within
 NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




 This email (including any attachments) may contain confidential
 and/or privileged information or information otherwise protected
 from disclosure. If you are not the intended recipient, please
 notify the sender immediately, do not copy this message or any
 attachments and do not use it for any purpose or disclose its
 content to any person, but delete this message and any attachments
 from your system. Astrium disclaims any and all liability if this
 email transmission was virus corrupted, altered or falsified.
 -o-
 Astrium Limited, Registered in England and Wales No. 2449259
 Registered Office:
 Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England



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Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread Justin Piszcz
Hi,

It would be helpful if you could show the error information for each type 
of failed job, 200, 800 etc.  800 usually means a tape drive or robot is 
unavailable (resources/etc).. Did you set it up/configure it correctly?

Justin

On Tue, 13 Apr 2010, Justin Piszcz wrote:

 Hi,

 It is discussed here:
 http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-lists-3/symantec-netbackup-18/media-id-generation-50402/

 You need to fix your vm.conf, delete all the media (since you said its not
 been used yet) and re-inventory with the correct barcode information..

 But I suspect something else may be going on as well.

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried
 setting up the tape backups, for off-site storage.  I have run
 inventories and it says the volume configuration is up-to-date with the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU 6.x++
 the labels for LTOX should be no more than 6 characters long, if your
 barcode reader reads more than the first 6 characters, you need to limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information)
 s d
 drive 1 (addr 32) access = 1 Contains Cartridge = Yes
 Barcode = 01L4
 SCSI ID from drive 1 is 0
 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
 OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I have
 researched all three and still have not been able to come up with a
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with
 Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run
 from
 the tapeloader all seem to pass and the inventories run from within
 NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




 This email (including any attachments) may contain confidential
 and/or privileged information or information otherwise protected
 from disclosure. If you are not the intended recipient, please
 notify the sender immediately, do not copy this message or any
 attachments and do not use it for any purpose or disclose its
 content to any person, but delete this message and any attachments
 from your system. Astrium disclaims any and all liability if this
 email transmission was virus corrupted, altered or falsified.
 -o-
 Astrium Limited, Registered in England and Wales No. 2449259
 Registered Office:
 Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England



 ___
 Veritas-bu maillist  -  Veritas-bu@mailman.eng.auburn.edu
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Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread judy_hinchcliffe
I don't see anything wrong with his barcode, 6 or 8 both are allowed you
just have to be consistent.

Things to look at

1) you can see the tape drives when looking at hardware on the windows
os
2) in the gui you have setup the robot and when looking at
devices/robots it shows enabled. And it belongs to the master server
(if device host is master - robot control should be blank - meaning same
server)
3) when you look at drives you see all your drives  with device host to
whatever media server is trying to do the backup. And it shows enabled.
4) if you look at the details of a tape drive you see a serial number
for the drive and you see a Robot Drive Number.  Verify (by looking at
the web interface of the robot) that the robot drive number has the same
serial number - this is where a lot of people have issues (but I don't
think this is your problem)
5) you say that you have both disk backups and now are starting tape
backups.  Are your schedules both in the same policy?  Any chance that
your frequency between the disk and the tape are such that when the tape
window opens it does not think it needs a backup because the frequency
has been fulfilled by the disk backup?  If in the same policy try
setting up a different policy and see if it works.



-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
Piszcz
Sent: Tuesday, April 13, 2010 10:20 AM
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Hi,

It is discussed here:
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
lists-3/symantec-netbackup-18/media-id-generation-50402/

You need to fix your vm.conf, delete all the media (since you said its
not 
been used yet) and re-inventory with the correct barcode information..

But I suspect something else may be going on as well.

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried
 setting up the tape backups, for off-site storage.  I have run
 inventories and it says the volume configuration is up-to-date with
the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
6.x++
 the labels for LTOX should be no more than 6 characters long, if your
 barcode reader reads more than the first 6 characters, you need to
limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried
the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information)
 s d
 drive 1 (addr 32) access = 1 Contains Cartridge = Yes
 Barcode = 01L4
 SCSI ID from drive 1 is 0
 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
 OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run
a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I
have
 researched all three and still have not been able to come up with a
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with
 Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run
 from
 the tapeloader all seem to pass and the inventories run from within
 NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




 This email (including any attachments) may contain confidential
 and/or privileged information

Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread WEAVER, Simon (external)
Judy
I suggested to young James to create a new Policy (and even reboot the
Master. I think Justin did too).

However; not had feedback on this yet.

I only made this request, due to the status codes being reported back. 

Regards
Simon 

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
judy_hinchcli...@administaff.com
Sent: Tuesday, April 13, 2010 4:31 PM
To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

I don't see anything wrong with his barcode, 6 or 8 both are allowed you
just have to be consistent.

Things to look at

1) you can see the tape drives when looking at hardware on the windows
os
2) in the gui you have setup the robot and when looking at
devices/robots it shows enabled. And it belongs to the master server (if
device host is master - robot control should be blank - meaning same
server)
3) when you look at drives you see all your drives  with device host to
whatever media server is trying to do the backup. And it shows enabled.
4) if you look at the details of a tape drive you see a serial number
for the drive and you see a Robot Drive Number.  Verify (by looking at
the web interface of the robot) that the robot drive number has the same
serial number - this is where a lot of people have issues (but I don't
think this is your problem)
5) you say that you have both disk backups and now are starting tape
backups.  Are your schedules both in the same policy?  Any chance that
your frequency between the disk and the tape are such that when the tape
window opens it does not think it needs a backup because the frequency
has been fulfilled by the disk backup?  If in the same policy try
setting up a different policy and see if it works.



-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
Piszcz
Sent: Tuesday, April 13, 2010 10:20 AM
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Hi,

It is discussed here:
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
lists-3/symantec-netbackup-18/media-id-generation-50402/

You need to fix your vm.conf, delete all the media (since you said its
not been used yet) and re-inventory with the correct barcode
information..

But I suspect something else may be going on as well.

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried 
 setting up the tape backups, for off-site storage.  I have run 
 inventories and it says the volume configuration is up-to-date with
the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
6.x++
 the labels for LTOX should be no more than 6 characters long, if your 
 barcode reader reads more than the first 6 characters, you need to
limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried
the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information) s d drive 1 (addr 32)

 access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from 
 drive 1 is 0 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
 OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run
a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I
have
 researched

Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread WEAVER, Simon (external)
As an after thought, re-run Device Configuration Wizard perhaps as well?

Simon 

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
judy_hinchcli...@administaff.com
Sent: Tuesday, April 13, 2010 4:31 PM
To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

I don't see anything wrong with his barcode, 6 or 8 both are allowed you
just have to be consistent.

Things to look at

1) you can see the tape drives when looking at hardware on the windows
os
2) in the gui you have setup the robot and when looking at
devices/robots it shows enabled. And it belongs to the master server (if
device host is master - robot control should be blank - meaning same
server)
3) when you look at drives you see all your drives  with device host to
whatever media server is trying to do the backup. And it shows enabled.
4) if you look at the details of a tape drive you see a serial number
for the drive and you see a Robot Drive Number.  Verify (by looking at
the web interface of the robot) that the robot drive number has the same
serial number - this is where a lot of people have issues (but I don't
think this is your problem)
5) you say that you have both disk backups and now are starting tape
backups.  Are your schedules both in the same policy?  Any chance that
your frequency between the disk and the tape are such that when the tape
window opens it does not think it needs a backup because the frequency
has been fulfilled by the disk backup?  If in the same policy try
setting up a different policy and see if it works.



-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
Piszcz
Sent: Tuesday, April 13, 2010 10:20 AM
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Hi,

It is discussed here:
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
lists-3/symantec-netbackup-18/media-id-generation-50402/

You need to fix your vm.conf, delete all the media (since you said its
not been used yet) and re-inventory with the correct barcode
information..

But I suspect something else may be going on as well.

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried 
 setting up the tape backups, for off-site storage.  I have run 
 inventories and it says the volume configuration is up-to-date with
the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
6.x++
 the labels for LTOX should be no more than 6 characters long, if your 
 barcode reader reads more than the first 6 characters, you need to
limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried
the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information) s d drive 1 (addr 32)

 access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from 
 drive 1 is 0 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
 OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run
a
 Tape Backup I get one of three status codes: 200, 252 or 800.  I
have
 researched all three and still have not been able to come up with a 
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with
 Server
 2003 as the OS

Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread Justin Piszcz
Hi,

Good idea, and/or tpautoconf -a if you like command line :)

But he did run robtest and it did show the drives etc, he could also show 
tpconfig -d and vmoprcmd -d ds.

Justin.

On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 As an after thought, re-run Device Configuration Wizard perhaps as well?

 Simon

 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 judy_hinchcli...@administaff.com
 Sent: Tuesday, April 13, 2010 4:31 PM
 To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 I don't see anything wrong with his barcode, 6 or 8 both are allowed you
 just have to be consistent.

 Things to look at

 1) you can see the tape drives when looking at hardware on the windows
 os
 2) in the gui you have setup the robot and when looking at
 devices/robots it shows enabled. And it belongs to the master server (if
 device host is master - robot control should be blank - meaning same
 server)
 3) when you look at drives you see all your drives  with device host to
 whatever media server is trying to do the backup. And it shows enabled.
 4) if you look at the details of a tape drive you see a serial number
 for the drive and you see a Robot Drive Number.  Verify (by looking at
 the web interface of the robot) that the robot drive number has the same
 serial number - this is where a lot of people have issues (but I don't
 think this is your problem)
 5) you say that you have both disk backups and now are starting tape
 backups.  Are your schedules both in the same policy?  Any chance that
 your frequency between the disk and the tape are such that when the tape
 window opens it does not think it needs a backup because the frequency
 has been fulfilled by the disk backup?  If in the same policy try
 setting up a different policy and see if it works.



 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
 Piszcz
 Sent: Tuesday, April 13, 2010 10:20 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 It is discussed here:
 http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
 lists-3/symantec-netbackup-18/media-id-generation-50402/

 You need to fix your vm.conf, delete all the media (since you said its
 not been used yet) and re-inventory with the correct barcode
 information..

 But I suspect something else may be going on as well.

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 NBU has been writing to disk for a while, but I just recently tried
 setting up the tape backups, for off-site storage.  I have run
 inventories and it says the volume configuration is up-to-date with
 the
 contents.

 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:55 AM
 To: McDonald II, James F.
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: RE: [Veritas-bu] Cannot Write to Tape

 Hi,

 Please include the list in the future.
 It appears you need to limit your labels to 6 characters.
 Check the volume manager manual, you need to edit vm.conf for NBU
 6.x++
 the labels for LTOX should be no more than 6 characters long, if your
 barcode reader reads more than the first 6 characters, you need to
 limit

 it.

 BTW, is this a new environment?
 Or did this just start happening?
 If it just started happening, have you run an inventory and retried
 the
 backup?

 Justin.

 On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information) s d drive 1 (addr 32)

 access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from
 drive 1 is 0 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
 inventory.
 01L4 was not included in the inventory, but I'm almost positive
 it's
 in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
 OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write

Re: [Veritas-bu] Cannot Write to Tape

2010-04-13 Thread Whelan, Patrick
 
What does the output of vmquery -list_media_genrule show?

Regards,

Patrick Whelan
NetBackup Specialist
Wholesale Markets and Treasury  Trading
Lloyds Banking Group
Desk: +44 (0) 207 158 6123
Loc: OBS 2C-132

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
Piszcz
Sent: 13 April 2010 15:55
To: McDonald II, James F.
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Cannot Write to Tape

Hi,

Please include the list in the future.
It appears you need to limit your labels to 6 characters.
Check the volume manager manual, you need to edit vm.conf for NBU 6.x++
the labels for LTOX should be no more than 6 characters long, if your
barcode reader reads more than the first 6 characters, you need to limit
it.

BTW, is this a new environment?
Or did this just start happening?
If it just started happening, have you run an inventory and retried the
backup?

Justin.

On Tue, 13 Apr 2010, McDonald II, James F. wrote:

 Here is what I got when I ran the test:

 Opening {4,0,33,1}
 MODE_SENSE Complete
 Enter tld commands (? returns help information) s d drive 1 (addr 32) 
 access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from 
 drive 1 is 0 READ_ELEMENT_STATUS Complete

 I tried double-checking the barcode result, by doing a robot
inventory.
 01L4 was not included in the inventory, but I'm almost positive 
 it's in there.


 -Original Message-
 From: Justin Piszcz [mailto:jpis...@lucidpixels.com]
 Sent: Tuesday, April 13, 2010 10:12 AM
 To: WEAVER, Simon (external)
 Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] Cannot Write to Tape

 Hi,

 Reboot the master, run robtest and run s d does it show the drives
OK?

 Justin.

 On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote:

 Have you rebooted the Master just in case?
 Anything changed to cause this problem?
 Have you enabled any logging?

 Simon

 

 From: veritas-bu-boun...@mailman.eng.auburn.edu
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of
 McDonald
 II, James F.
 Sent: Tuesday, April 13, 2010 1:43 PM
 To: veritas-bu@mailman.eng.auburn.edu
 Subject: [Veritas-bu] Cannot Write to Tape



 My backups write to disk without any problem, but when I try to run a

 Tape Backup I get one of three status codes: 200, 252 or 800.  I have

 researched all three and still have not been able to come up with a 
 solution.  I am running NBU 6.5 for Windows on a Dell 2950 with 
 Server
 2003 as the OS.  The tape drive is a Dell PV-124T.  Diagnostics run
 from
 the tapeloader all seem to pass and the inventories run from within
 NBU
 all seem to be correct, but I can't get anything to begin to write.



 Thanks,



 James McDonald

 System Administrator

 SAIC - IISBU

 410-312-2232

 mcdonal...@saic.com mailto:mcdonal...@saic.com




 This email (including any attachments) may contain confidential 
 and/or privileged information or information otherwise protected from

 disclosure. If you are not the intended recipient, please notify the 
 sender immediately, do not copy this message or any attachments and 
 do not use it for any purpose or disclose its content to any person, 
 but delete this message and any attachments from your system. Astrium

 disclaims any and all liability if this email transmission was virus 
 corrupted, altered or falsified.
 -o-
 Astrium Limited, Registered in England and Wales No. 2449259 
 Registered Office:
 Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England


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Lloyds Banking Group plc. Registered Office: The Mound, Edinburgh EH1 1YZ. 
Registered in Scotland, number 95000. Telephone: 0131 225 4555.

Lloyds TSB Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. 
Registered in England and Wales, number 2065. Telephone: 020 7626 1500.

Lloyds TSB Scotland plc. Registered Office: Henry Duncan House, 120 George 
Street, Edinburgh EH2 4LH. Registered in Scotland, number 95237. Telephone: 
0131 225 4555.

Cheltenham  Gloucester plc. Registered Office: Barnett Way, Gloucester GL4 
3RL. Registered in England and Wales, number 2299428. Telephone: 01452 372372.

Cheltenham  Gloucester Savings is a division of Lloyds TSB Bank plc.
Lloyds TSB Bank plc, Lloyds TSB Scotland plc and Cheltenham  Gloucester plc 
are authorised and regulated by the Financial Services Authority.

Telephone calls may be monitored or recorded