Re: [Veritas-bu] Cannot Write to Tape
James You said your Library was a PowerVault right? Im sure thats LTO - Thought it was some sort of entry level library. Entry should be something like HCART4 with tpconfig -d Within the GUI, open the Admin Console: Goto Devices Expand Drives. On the right hand side window, look at Drive Type. If you right click on a Drive and choose CHANGE, you should be able to see a selection of drives you can choose. For example, 1/2 Cartridge (hcart3) Simon -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of William David Phillips Sent: Wednesday, April 14, 2010 7:31 PM To: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Why is the drive type listed as dlt? McDonald II, James F. wrote: Justin, Here are the results I got from the commands you suggested: COMMAND = tpautoconf -a TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - - 0 - - - - TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 0 0 1 8 9 - - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - - TPAC60 - myserver myserver myserver 0 - - 0 - - - - COMMAND = tpconfig -d IdDrivename TypeResidence Status SCSI coordinates/Path *** 0 QUANTUM.ULTRIUM4.000dlt TLD(0) DRIVE=1 UP {4,0,33,1} Currently defined robotics are: TLD(0) SCSI coordinates = {4,0,33,1} EMM Server = myserver COMMAND = vmoprmcd - ds DRIVE STATUS Drv Type Control User Label RecMID ExtMID Ready Wr.Enbl. ReqId 0 dlt -No - 0 -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 11:48 AM To: WEAVER, Simon (external) Cc: judy_hinchcli...@administaff.com; McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Good idea, and/or tpautoconf -a if you like command line :) But he did run robtest and it did show the drives etc, he could also show tpconfig -d and vmoprcmd -d ds. Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: As an after thought, re-run Device Configuration Wizard perhaps as well? Simon -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of judy_hinchcli...@administaff.com Sent: Tuesday, April 13, 2010 4:31 PM To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives with device host to whatever media server is trying to do the backup. And it shows enabled. 4) if you look at the details of a tape drive you see a serial number for the drive and you see a Robot Drive Number. Verify (by looking at the web interface of the robot) that the robot drive number has the same serial number - this is where a lot of people have issues (but I don't think this is your problem) 5) you say that you have both disk backups and now are starting tape backups. Are your schedules both in the same policy? Any chance that your frequency between the disk and the tape are such that when the tape window opens it does not think it needs a backup because the frequency has been fulfilled by the disk backup? If in the same policy try setting up a different policy and see if it works. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Tuesday, April 13, 2010 10:20 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailin g- lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says
Re: [Veritas-bu] Cannot Write to Tape
Simon, I created a new policy using the Configuration Manager and I still got the same results (errors). Judy, In response to your questions: 1) Yes I see the tape drive when I look in Computer ManagementDevice Manager 2) In the NBU GUI, the device is enabled and it has the correct host and master server (both are the same server) 3) I can see al the drives and the host is correct 4) I can see a serial number and a robot drive number 5) The Tape Backup policy is a separate policy, set to run during working hours (the disk backups run over night), so the schedules are completely opposite. -Original Message- From: judy_hinchcli...@administaff.com [mailto:judy_hinchcli...@administaff.com] Sent: Tuesday, April 13, 2010 11:31 AM To: jpis...@lucidpixels.com; McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives with device host to whatever media server is trying to do the backup. And it shows enabled. 4) if you look at the details of a tape drive you see a serial number for the drive and you see a Robot Drive Number. Verify (by looking at the web interface of the robot) that the robot drive number has the same serial number - this is where a lot of people have issues (but I don't think this is your problem) 5) you say that you have both disk backups and now are starting tape backups. Are your schedules both in the same policy? Any chance that your frequency between the disk and the tape are such that when the tape window opens it does not think it needs a backup because the frequency has been fulfilled by the disk backup? If in the same policy try setting up a different policy and see if it works. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Tuesday, April 13, 2010 10:20 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing- lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test: Opening {4,0,33,1} MODE_SENSE Complete Enter tld commands (? returns help information) s d drive 1 (addr 32) access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from drive 1 is 0 READ_ELEMENT_STATUS Complete I tried double-checking the barcode result, by doing a robot inventory. 01L4 was not included in the inventory, but I'm almost positive it's in there. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:12 AM To: WEAVER, Simon (external) Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, Reboot the master, run robtest and run s d does it show the drives OK? Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: Have you rebooted the Master just in case? Anything changed to cause this problem? Have you enabled any logging? Simon From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald
Re: [Veritas-bu] Cannot Write to Tape
Hi James Please confirm the Status Code you got when you ran this job using the new Policy. Simon -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Wednesday, April 14, 2010 1:13 PM To: judy_hinchcli...@administaff.com; jpis...@lucidpixels.com Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Simon, I created a new policy using the Configuration Manager and I still got the same results (errors). Judy, In response to your questions: 1) Yes I see the tape drive when I look in Computer ManagementDevice Manager 2) In the NBU GUI, the device is enabled and it has the correct host and master server (both are the same server) 3) I can see al the drives and the host is correct 4) I can see a serial number and a robot drive number 5) The Tape Backup policy is a separate policy, set to run during working hours (the disk backups run over night), so the schedules are completely opposite. -Original Message- From: judy_hinchcli...@administaff.com [mailto:judy_hinchcli...@administaff.com] Sent: Tuesday, April 13, 2010 11:31 AM To: jpis...@lucidpixels.com; McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives with device host to whatever media server is trying to do the backup. And it shows enabled. 4) if you look at the details of a tape drive you see a serial number for the drive and you see a Robot Drive Number. Verify (by looking at the web interface of the robot) that the robot drive number has the same serial number - this is where a lot of people have issues (but I don't think this is your problem) 5) you say that you have both disk backups and now are starting tape backups. Are your schedules both in the same policy? Any chance that your frequency between the disk and the tape are such that when the tape window opens it does not think it needs a backup because the frequency has been fulfilled by the disk backup? If in the same policy try setting up a different policy and see if it works. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Tuesday, April 13, 2010 10:20 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing- lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test: Opening {4,0,33,1} MODE_SENSE Complete Enter tld commands (? returns help information) s d drive 1 (addr 32) access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from drive 1 is 0 READ_ELEMENT_STATUS Complete I tried double-checking the barcode result, by doing a robot inventory. 01L4 was not included in the inventory, but I'm almost positive it's in there. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:12 AM To: WEAVER, Simon (external) Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu
Re: [Veritas-bu] Cannot Write to Tape
James What is the client you are backing up BTW ? Simon -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Wednesday, April 14, 2010 1:13 PM To: judy_hinchcli...@administaff.com; jpis...@lucidpixels.com Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Simon, I created a new policy using the Configuration Manager and I still got the same results (errors). Judy, In response to your questions: 1) Yes I see the tape drive when I look in Computer ManagementDevice Manager 2) In the NBU GUI, the device is enabled and it has the correct host and master server (both are the same server) 3) I can see al the drives and the host is correct 4) I can see a serial number and a robot drive number 5) The Tape Backup policy is a separate policy, set to run during working hours (the disk backups run over night), so the schedules are completely opposite. -Original Message- From: judy_hinchcli...@administaff.com [mailto:judy_hinchcli...@administaff.com] Sent: Tuesday, April 13, 2010 11:31 AM To: jpis...@lucidpixels.com; McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives with device host to whatever media server is trying to do the backup. And it shows enabled. 4) if you look at the details of a tape drive you see a serial number for the drive and you see a Robot Drive Number. Verify (by looking at the web interface of the robot) that the robot drive number has the same serial number - this is where a lot of people have issues (but I don't think this is your problem) 5) you say that you have both disk backups and now are starting tape backups. Are your schedules both in the same policy? Any chance that your frequency between the disk and the tape are such that when the tape window opens it does not think it needs a backup because the frequency has been fulfilled by the disk backup? If in the same policy try setting up a different policy and see if it works. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Tuesday, April 13, 2010 10:20 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing- lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test: Opening {4,0,33,1} MODE_SENSE Complete Enter tld commands (? returns help information) s d drive 1 (addr 32) access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from drive 1 is 0 READ_ELEMENT_STATUS Complete I tried double-checking the barcode result, by doing a robot inventory. 01L4 was not included in the inventory, but I'm almost positive it's in there. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:12 AM To: WEAVER, Simon (external) Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, Reboot the master
Re: [Veritas-bu] Cannot Write to Tape
Silly questions here, Have you created your storage unit for the Tape backups? Did you make sure that your storage unit is selected as the policy storage unit? Doug Preston -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Wednesday, April 14, 2010 5:13 AM To: judy_hinchcli...@administaff.com; jpis...@lucidpixels.com Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Simon, I created a new policy using the Configuration Manager and I still got the same results (errors). Judy, In response to your questions: 1) Yes I see the tape drive when I look in Computer ManagementDevice Manager 2) In the NBU GUI, the device is enabled and it has the correct host and master server (both are the same server) 3) I can see al the drives and the host is correct 4) I can see a serial number and a robot drive number 5) The Tape Backup policy is a separate policy, set to run during working hours (the disk backups run over night), so the schedules are completely opposite. -Original Message- From: judy_hinchcli...@administaff.com [mailto:judy_hinchcli...@administaff.com] Sent: Tuesday, April 13, 2010 11:31 AM To: jpis...@lucidpixels.com; McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives with device host to whatever media server is trying to do the backup. And it shows enabled. 4) if you look at the details of a tape drive you see a serial number for the drive and you see a Robot Drive Number. Verify (by looking at the web interface of the robot) that the robot drive number has the same serial number - this is where a lot of people have issues (but I don't think this is your problem) 5) you say that you have both disk backups and now are starting tape backups. Are your schedules both in the same policy? Any chance that your frequency between the disk and the tape are such that when the tape window opens it does not think it needs a backup because the frequency has been fulfilled by the disk backup? If in the same policy try setting up a different policy and see if it works. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Tuesday, April 13, 2010 10:20 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing- lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test: Opening {4,0,33,1} MODE_SENSE Complete Enter tld commands (? returns help information) s d drive 1 (addr 32) access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from drive 1 is 0 READ_ELEMENT_STATUS Complete I tried double-checking the barcode result, by doing a robot inventory. 01L4 was not included in the inventory, but I'm almost positive it's in there. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:12 AM To: WEAVER, Simon (external) Cc
Re: [Veritas-bu] Cannot Write to Tape
Justin, Here are the results I got from the commands you suggested: COMMAND = tpautoconf -a TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - - 0 - - - - TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 0 0 1 8 9 - - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - - TPAC60 - myserver myserver myserver 0 - - 0 - - - - COMMAND = tpconfig -d Id Drivename TypeResidence Status SCSI coordinates/Path *** 0 QUANTUM.ULTRIUM4.000dlt TLD(0) DRIVE=1 UP {4,0,33,1} Currently defined robotics are: TLD(0) SCSI coordinates = {4,0,33,1} EMM Server = myserver COMMAND = vmoprmcd - ds DRIVE STATUS Drv TypeControl User Label RecMID ExtMID Ready Wr.Enbl. ReqId 0 dlt -No - 0 -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 11:48 AM To: WEAVER, Simon (external) Cc: judy_hinchcli...@administaff.com; McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Good idea, and/or tpautoconf -a if you like command line :) But he did run robtest and it did show the drives etc, he could also show tpconfig -d and vmoprcmd -d ds. Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: As an after thought, re-run Device Configuration Wizard perhaps as well? Simon -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of judy_hinchcli...@administaff.com Sent: Tuesday, April 13, 2010 4:31 PM To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives with device host to whatever media server is trying to do the backup. And it shows enabled. 4) if you look at the details of a tape drive you see a serial number for the drive and you see a Robot Drive Number. Verify (by looking at the web interface of the robot) that the robot drive number has the same serial number - this is where a lot of people have issues (but I don't think this is your problem) 5) you say that you have both disk backups and now are starting tape backups. Are your schedules both in the same policy? Any chance that your frequency between the disk and the tape are such that when the tape window opens it does not think it needs a backup because the frequency has been fulfilled by the disk backup? If in the same policy try setting up a different policy and see if it works. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Tuesday, April 13, 2010 10:20 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing- lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test
Re: [Veritas-bu] Cannot Write to Tape
Hi, Try to move a tape to the drive with robtest: 1. s s 2. pick a tape 3. m sNUMBER d0 m s10 d0 Then wait 5 minutes: m d0 s10 Justin. On Wed, 14 Apr 2010, McDonald II, James F. wrote: Justin, Here are the results I got from the commands you suggested: COMMAND = tpautoconf -a TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - - 0 - - - - TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 0 0 1 8 9 - - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - - TPAC60 - myserver myserver myserver 0 - - 0 - - - - COMMAND = tpconfig -d IdDrivename TypeResidence Status SCSI coordinates/Path *** 0 QUANTUM.ULTRIUM4.000dlt TLD(0) DRIVE=1 UP {4,0,33,1} Currently defined robotics are: TLD(0) SCSI coordinates = {4,0,33,1} EMM Server = myserver COMMAND = vmoprmcd - ds DRIVE STATUS Drv Type Control User Label RecMID ExtMID Ready Wr.Enbl. ReqId 0 dlt -No - 0 -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 11:48 AM To: WEAVER, Simon (external) Cc: judy_hinchcli...@administaff.com; McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Good idea, and/or tpautoconf -a if you like command line :) But he did run robtest and it did show the drives etc, he could also show tpconfig -d and vmoprcmd -d ds. Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: As an after thought, re-run Device Configuration Wizard perhaps as well? Simon -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of judy_hinchcli...@administaff.com Sent: Tuesday, April 13, 2010 4:31 PM To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives with device host to whatever media server is trying to do the backup. And it shows enabled. 4) if you look at the details of a tape drive you see a serial number for the drive and you see a Robot Drive Number. Verify (by looking at the web interface of the robot) that the robot drive number has the same serial number - this is where a lot of people have issues (but I don't think this is your problem) 5) you say that you have both disk backups and now are starting tape backups. Are your schedules both in the same policy? Any chance that your frequency between the disk and the tape are such that when the tape window opens it does not think it needs a backup because the frequency has been fulfilled by the disk backup? If in the same policy try setting up a different policy and see if it works. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Tuesday, April 13, 2010 10:20 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing- lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment
Re: [Veritas-bu] Cannot Write to Tape
I think Justin said Robtest worked ok right? Also, what about the DETAILED STATUS from the failed job in Activity Monitor? Can you copy/paste this into the mail please? Just wondering if we have a Robotic Communication issue here. Simon -Original Message- From: McDonald II, James F. [mailto:james.f.mcdonald...@saic.com] Sent: Wednesday, April 14, 2010 2:02 PM To: Justin Piszcz; WEAVER, Simon (external) Cc: judy_hinchcli...@administaff.com; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Justin, Here are the results I got from the commands you suggested: COMMAND = tpautoconf -a TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - - 0 - - - - TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 0 0 1 8 9 - - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - - TPAC60 - myserver myserver myserver 0 - - 0 - - - - COMMAND = tpconfig -d Id Drivename TypeResidence Status SCSI coordinates/Path *** 0 QUANTUM.ULTRIUM4.000dlt TLD(0) DRIVE=1 UP {4,0,33,1} Currently defined robotics are: TLD(0) SCSI coordinates = {4,0,33,1} EMM Server = myserver COMMAND = vmoprmcd - ds DRIVE STATUS Drv TypeControl User Label RecMID ExtMID Ready Wr.Enbl. ReqId 0 dlt -No - 0 -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 11:48 AM To: WEAVER, Simon (external) Cc: judy_hinchcli...@administaff.com; McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Good idea, and/or tpautoconf -a if you like command line :) But he did run robtest and it did show the drives etc, he could also show tpconfig -d and vmoprcmd -d ds. Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: As an after thought, re-run Device Configuration Wizard perhaps as well? Simon -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of judy_hinchcli...@administaff.com Sent: Tuesday, April 13, 2010 4:31 PM To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives with device host to whatever media server is trying to do the backup. And it shows enabled. 4) if you look at the details of a tape drive you see a serial number for the drive and you see a Robot Drive Number. Verify (by looking at the web interface of the robot) that the robot drive number has the same serial number - this is where a lot of people have issues (but I don't think this is your problem) 5) you say that you have both disk backups and now are starting tape backups. Are your schedules both in the same policy? Any chance that your frequency between the disk and the tape are such that when the tape window opens it does not think it needs a backup because the frequency has been fulfilled by the disk backup? If in the same policy try setting up a different policy and see if it works. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Tuesday, April 13, 2010 10:20 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing- lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list
Re: [Veritas-bu] Cannot Write to Tape
Try to move a tape into the drive, if it fails, the robot is the problem. On Wed, 14 Apr 2010, McDonald II, James F. wrote: There are two Status Codes that show up in the Activity Monitor. Here they are: 4/14/2010 9:05:42 AM - requesting resource 0905-fb-backup1-dlt-robot-tld-0 4/14/2010 9:05:42 AM - requesting resource 0905-fb-backup1.NBU_CLIENT.MAXJOBS.0905-fb-backup1 4/14/2010 9:05:42 AM - requesting resource 0905-fb-backup1.NBU_POLICY.Tape_Backup 4/14/2010 9:05:42 AM - awaiting resource 0905-fb-backup1.NBU_CLIENT.MAXJOBS.0905-fb-backup1 - resource is busy, will retry allocation later 4/14/2010 9:05:56 AM - Error nbjm(pid=5180) NBU status: 800, EMM Status: All resource request failed(800) 4/14/2010 9:05:47 AM - Error bptm(pid=3016) error requesting media, TpErrno = Robot operation failed 4/14/2010 9:05:47 AM - Warning bptm(pid=3016) media id 0005L4 load operation reported an error 4/14/2010 9:05:42 AM - estimated 0 kbytes needed 4/14/2010 9:05:42 AM - started process bpbrm (1836) 4/14/2010 9:05:42 AM - connecting 4/14/2010 9:05:42 AM - connected; connect time: 00:00:00 4/14/2010 9:05:44 AM - mounting 0005L4 4/14/2010 9:05:47 AM - current media 0005L4 complete, requesting next media Any 4/14/2010 9:05:53 AM - Error bptm(pid=1836) NBJM returned an extended error status: resource request failed (800) 4/14/2010 9:05:56 AM - Critical bpbrm(pid=1836) from client 0905-fb-backup1: FTL - tar file write error (14) 4/14/2010 9:05:56 AM - Error bpbrm(pid=1836) could not send server status message 4/14/2010 9:05:56 AM - end writing Extended error status has been encountered, check logs(252) -Original Message- From: prvs=0720be0f3f=simon.wea...@astrium.eads.net [mailto:prvs=0720be0f3f=simon.wea...@astrium.eads.net] On Behalf Of WEAVER, Simon (external) Sent: Wednesday, April 14, 2010 9:12 AM To: McDonald II, James F.; Justin Piszcz Cc: judy_hinchcli...@administaff.com; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape I think Justin said Robtest worked ok right? Also, what about the DETAILED STATUS from the failed job in Activity Monitor? Can you copy/paste this into the mail please? Just wondering if we have a Robotic Communication issue here. Simon -Original Message- From: McDonald II, James F. [mailto:james.f.mcdonald...@saic.com] Sent: Wednesday, April 14, 2010 2:02 PM To: Justin Piszcz; WEAVER, Simon (external) Cc: judy_hinchcli...@administaff.com; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Justin, Here are the results I got from the commands you suggested: COMMAND = tpautoconf -a TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - - 0 - - - - TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 0 0 1 8 9 - - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - - TPAC60 - myserver myserver myserver 0 - - 0 - - - - COMMAND = tpconfig -d IdDrivename TypeResidence Status SCSI coordinates/Path *** 0 QUANTUM.ULTRIUM4.000dlt TLD(0) DRIVE=1 UP {4,0,33,1} Currently defined robotics are: TLD(0) SCSI coordinates = {4,0,33,1} EMM Server = myserver COMMAND = vmoprmcd - ds DRIVE STATUS Drv Type Control User Label RecMID ExtMID Ready Wr.Enbl. ReqId 0 dlt -No - 0 -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 11:48 AM To: WEAVER, Simon (external) Cc: judy_hinchcli...@administaff.com; McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Good idea, and/or tpautoconf -a if you like command line :) But he did run robtest and it did show the drives etc, he could also show tpconfig -d and vmoprcmd -d ds. Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: As an after thought, re-run Device Configuration Wizard perhaps as well? Simon -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of judy_hinchcli...@administaff.com Sent: Tuesday, April 13, 2010 4:31 PM To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives
Re: [Veritas-bu] Cannot Write to Tape
James This is definetly sounding like a communication problem between the OS and the device itself. Take a look at this: (Assumung you have not seen it) http://seer.entsupport.symantec.com/docs/278533.htm Simon -Original Message- From: McDonald II, James F. [mailto:james.f.mcdonald...@saic.com] Sent: Wednesday, April 14, 2010 2:38 PM To: WEAVER, Simon (external); Justin Piszcz Cc: judy_hinchcli...@administaff.com; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape There are two Status Codes that show up in the Activity Monitor. Here they are: 4/14/2010 9:05:42 AM - requesting resource 0905-fb-backup1-dlt-robot-tld-0 4/14/2010 9:05:42 AM - requesting resource 0905-fb-backup1.NBU_CLIENT.MAXJOBS.0905-fb-backup1 4/14/2010 9:05:42 AM - requesting resource 0905-fb-backup1.NBU_POLICY.Tape_Backup 4/14/2010 9:05:42 AM - awaiting resource 0905-fb-backup1.NBU_CLIENT.MAXJOBS.0905-fb-backup1 - resource is busy, will retry allocation later 4/14/2010 9:05:56 AM - Error nbjm(pid=5180) NBU status: 800, EMM Status: All resource request failed(800) 4/14/2010 9:05:47 AM - Error bptm(pid=3016) error requesting media, TpErrno = Robot operation failed 4/14/2010 9:05:47 AM - Warning bptm(pid=3016) media id 0005L4 load operation reported an error 4/14/2010 9:05:42 AM - estimated 0 kbytes needed 4/14/2010 9:05:42 AM - started process bpbrm (1836) 4/14/2010 9:05:42 AM - connecting 4/14/2010 9:05:42 AM - connected; connect time: 00:00:00 4/14/2010 9:05:44 AM - mounting 0005L4 4/14/2010 9:05:47 AM - current media 0005L4 complete, requesting next media Any 4/14/2010 9:05:53 AM - Error bptm(pid=1836) NBJM returned an extended error status: resource request failed (800) 4/14/2010 9:05:56 AM - Critical bpbrm(pid=1836) from client 0905-fb-backup1: FTL - tar file write error (14) 4/14/2010 9:05:56 AM - Error bpbrm(pid=1836) could not send server status message 4/14/2010 9:05:56 AM - end writing Extended error status has been encountered, check logs(252) -Original Message- From: prvs=0720be0f3f=simon.wea...@astrium.eads.net [mailto:prvs=0720be0f3f=simon.wea...@astrium.eads.net] On Behalf Of WEAVER, Simon (external) Sent: Wednesday, April 14, 2010 9:12 AM To: McDonald II, James F.; Justin Piszcz Cc: judy_hinchcli...@administaff.com; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape I think Justin said Robtest worked ok right? Also, what about the DETAILED STATUS from the failed job in Activity Monitor? Can you copy/paste this into the mail please? Just wondering if we have a Robotic Communication issue here. Simon -Original Message- From: McDonald II, James F. [mailto:james.f.mcdonald...@saic.com] Sent: Wednesday, April 14, 2010 2:02 PM To: Justin Piszcz; WEAVER, Simon (external) Cc: judy_hinchcli...@administaff.com; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Justin, Here are the results I got from the commands you suggested: COMMAND = tpautoconf -a TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - - 0 - - - - TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 0 0 1 8 9 - - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - - TPAC60 - myserver myserver myserver 0 - - 0 - - - - COMMAND = tpconfig -d Id Drivename TypeResidence Status SCSI coordinates/Path *** 0 QUANTUM.ULTRIUM4.000dlt TLD(0) DRIVE=1 UP {4,0,33,1} Currently defined robotics are: TLD(0) SCSI coordinates = {4,0,33,1} EMM Server = myserver COMMAND = vmoprmcd - ds DRIVE STATUS Drv TypeControl User Label RecMID ExtMID Ready Wr.Enbl. ReqId 0 dlt -No - 0 -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 11:48 AM To: WEAVER, Simon (external) Cc: judy_hinchcli...@administaff.com; McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Good idea, and/or tpautoconf -a if you like command line :) But he did run robtest and it did show the drives etc, he could also show tpconfig -d and vmoprcmd -d ds. Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: As an after thought, re-run Device Configuration Wizard perhaps as well? Simon -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of judy_hinchcli...@administaff.com Sent: Tuesday, April 13, 2010 4:31 PM To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives
Re: [Veritas-bu] Cannot Write to Tape
Why is the drive type listed as dlt? McDonald II, James F. wrote: Justin, Here are the results I got from the commands you suggested: COMMAND = tpautoconf -a TPAC60 - - - -1~-1~-1~-1 2 - - - 0 - - - - - - - 0 0 - - myserver 4 - - 0 - - - - TPAC60 QUANTUM.ULTRIUM. QUANTUM~ULTRIUM~4~~~2170 - 4~0~33~0 1 0 0 1 8 9 - - - JN0907AMJ50359 - 5 0 0 - - myserver 0 - - 0 - - - - TPAC60 - myserver myserver myserver 0 - - 0 - - - - COMMAND = tpconfig -d IdDrivename TypeResidence Status SCSI coordinates/Path *** 0 QUANTUM.ULTRIUM4.000dlt TLD(0) DRIVE=1 UP {4,0,33,1} Currently defined robotics are: TLD(0) SCSI coordinates = {4,0,33,1} EMM Server = myserver COMMAND = vmoprmcd - ds DRIVE STATUS Drv Type Control User Label RecMID ExtMID Ready Wr.Enbl. ReqId 0 dlt -No - 0 -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 11:48 AM To: WEAVER, Simon (external) Cc: judy_hinchcli...@administaff.com; McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Good idea, and/or tpautoconf -a if you like command line :) But he did run robtest and it did show the drives etc, he could also show tpconfig -d and vmoprcmd -d ds. Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: As an after thought, re-run Device Configuration Wizard perhaps as well? Simon -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of judy_hinchcli...@administaff.com Sent: Tuesday, April 13, 2010 4:31 PM To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives with device host to whatever media server is trying to do the backup. And it shows enabled. 4) if you look at the details of a tape drive you see a serial number for the drive and you see a Robot Drive Number. Verify (by looking at the web interface of the robot) that the robot drive number has the same serial number - this is where a lot of people have issues (but I don't think this is your problem) 5) you say that you have both disk backups and now are starting tape backups. Are your schedules both in the same policy? Any chance that your frequency between the disk and the tape are such that when the tape window opens it does not think it needs a backup because the frequency has been fulfilled by the disk backup? If in the same policy try setting up a different policy and see if it works. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Tuesday, April 13, 2010 10:20 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing- lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried
[Veritas-bu] Cannot Write to Tape
My backups write to disk without any problem, but when I try to run a Tape Backup I get one of three status codes: 200, 252 or 800. I have researched all three and still have not been able to come up with a solution. I am running NBU 6.5 for Windows on a Dell 2950 with Server 2003 as the OS. The tape drive is a Dell PV-124T. Diagnostics run from the tapeloader all seem to pass and the inventories run from within NBU all seem to be correct, but I can't get anything to begin to write. Thanks, James McDonald System Administrator SAIC - IISBU 410-312-2232 mcdonal...@saic.com mailto:mcdonal...@saic.com ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Cannot Write to Tape
Have you rebooted the Master just in case? Anything changed to cause this problem? Have you enabled any logging? Simon From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Tuesday, April 13, 2010 1:43 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cannot Write to Tape My backups write to disk without any problem, but when I try to run a Tape Backup I get one of three status codes: 200, 252 or 800. I have researched all three and still have not been able to come up with a solution. I am running NBU 6.5 for Windows on a Dell 2950 with Server 2003 as the OS. The tape drive is a Dell PV-124T. Diagnostics run from the tapeloader all seem to pass and the inventories run from within NBU all seem to be correct, but I can't get anything to begin to write. Thanks, James McDonald System Administrator SAIC - IISBU 410-312-2232 mcdonal...@saic.com mailto:mcdonal...@saic.com This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Cannot Write to Tape
Hi, Reboot the master, run robtest and run s d does it show the drives OK? Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: Have you rebooted the Master just in case? Anything changed to cause this problem? Have you enabled any logging? Simon From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Tuesday, April 13, 2010 1:43 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cannot Write to Tape My backups write to disk without any problem, but when I try to run a Tape Backup I get one of three status codes: 200, 252 or 800. I have researched all three and still have not been able to come up with a solution. I am running NBU 6.5 for Windows on a Dell 2950 with Server 2003 as the OS. The tape drive is a Dell PV-124T. Diagnostics run from the tapeloader all seem to pass and the inventories run from within NBU all seem to be correct, but I can't get anything to begin to write. Thanks, James McDonald System Administrator SAIC - IISBU 410-312-2232 mcdonal...@saic.com mailto:mcdonal...@saic.com This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Cannot Write to Tape
Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test: Opening {4,0,33,1} MODE_SENSE Complete Enter tld commands (? returns help information) s d drive 1 (addr 32) access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from drive 1 is 0 READ_ELEMENT_STATUS Complete I tried double-checking the barcode result, by doing a robot inventory. 01L4 was not included in the inventory, but I'm almost positive it's in there. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:12 AM To: WEAVER, Simon (external) Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, Reboot the master, run robtest and run s d does it show the drives OK? Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: Have you rebooted the Master just in case? Anything changed to cause this problem? Have you enabled any logging? Simon From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Tuesday, April 13, 2010 1:43 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cannot Write to Tape My backups write to disk without any problem, but when I try to run a Tape Backup I get one of three status codes: 200, 252 or 800. I have researched all three and still have not been able to come up with a solution. I am running NBU 6.5 for Windows on a Dell 2950 with Server 2003 as the OS. The tape drive is a Dell PV-124T. Diagnostics run from the tapeloader all seem to pass and the inventories run from within NBU all seem to be correct, but I can't get anything to begin to write. Thanks, James McDonald System Administrator SAIC - IISBU 410-312-2232 mcdonal...@saic.com mailto:mcdonal...@saic.com This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Cannot Write to Tape
NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test: Opening {4,0,33,1} MODE_SENSE Complete Enter tld commands (? returns help information) s d drive 1 (addr 32) access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from drive 1 is 0 READ_ELEMENT_STATUS Complete I tried double-checking the barcode result, by doing a robot inventory. 01L4 was not included in the inventory, but I'm almost positive it's in there. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:12 AM To: WEAVER, Simon (external) Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, Reboot the master, run robtest and run s d does it show the drives OK? Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: Have you rebooted the Master just in case? Anything changed to cause this problem? Have you enabled any logging? Simon From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Tuesday, April 13, 2010 1:43 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cannot Write to Tape My backups write to disk without any problem, but when I try to run a Tape Backup I get one of three status codes: 200, 252 or 800. I have researched all three and still have not been able to come up with a solution. I am running NBU 6.5 for Windows on a Dell 2950 with Server 2003 as the OS. The tape drive is a Dell PV-124T. Diagnostics run from the tapeloader all seem to pass and the inventories run from within NBU all seem to be correct, but I can't get anything to begin to write. Thanks, James McDonald System Administrator SAIC - IISBU 410-312-2232 mcdonal...@saic.com mailto:mcdonal...@saic.com This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Cannot Write to Tape
Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test: Opening {4,0,33,1} MODE_SENSE Complete Enter tld commands (? returns help information) s d drive 1 (addr 32) access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from drive 1 is 0 READ_ELEMENT_STATUS Complete I tried double-checking the barcode result, by doing a robot inventory. 01L4 was not included in the inventory, but I'm almost positive it's in there. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:12 AM To: WEAVER, Simon (external) Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, Reboot the master, run robtest and run s d does it show the drives OK? Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: Have you rebooted the Master just in case? Anything changed to cause this problem? Have you enabled any logging? Simon From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Tuesday, April 13, 2010 1:43 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cannot Write to Tape My backups write to disk without any problem, but when I try to run a Tape Backup I get one of three status codes: 200, 252 or 800. I have researched all three and still have not been able to come up with a solution. I am running NBU 6.5 for Windows on a Dell 2950 with Server 2003 as the OS. The tape drive is a Dell PV-124T. Diagnostics run from the tapeloader all seem to pass and the inventories run from within NBU all seem to be correct, but I can't get anything to begin to write. Thanks, James McDonald System Administrator SAIC - IISBU 410-312-2232 mcdonal...@saic.com mailto:mcdonal...@saic.com This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Cannot Write to Tape
Hi, It would be helpful if you could show the error information for each type of failed job, 200, 800 etc. 800 usually means a tape drive or robot is unavailable (resources/etc).. Did you set it up/configure it correctly? Justin On Tue, 13 Apr 2010, Justin Piszcz wrote: Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test: Opening {4,0,33,1} MODE_SENSE Complete Enter tld commands (? returns help information) s d drive 1 (addr 32) access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from drive 1 is 0 READ_ELEMENT_STATUS Complete I tried double-checking the barcode result, by doing a robot inventory. 01L4 was not included in the inventory, but I'm almost positive it's in there. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:12 AM To: WEAVER, Simon (external) Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, Reboot the master, run robtest and run s d does it show the drives OK? Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: Have you rebooted the Master just in case? Anything changed to cause this problem? Have you enabled any logging? Simon From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Tuesday, April 13, 2010 1:43 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cannot Write to Tape My backups write to disk without any problem, but when I try to run a Tape Backup I get one of three status codes: 200, 252 or 800. I have researched all three and still have not been able to come up with a solution. I am running NBU 6.5 for Windows on a Dell 2950 with Server 2003 as the OS. The tape drive is a Dell PV-124T. Diagnostics run from the tapeloader all seem to pass and the inventories run from within NBU all seem to be correct, but I can't get anything to begin to write. Thanks, James McDonald System Administrator SAIC - IISBU 410-312-2232 mcdonal...@saic.com mailto:mcdonal...@saic.com This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Cannot Write to Tape
I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives with device host to whatever media server is trying to do the backup. And it shows enabled. 4) if you look at the details of a tape drive you see a serial number for the drive and you see a Robot Drive Number. Verify (by looking at the web interface of the robot) that the robot drive number has the same serial number - this is where a lot of people have issues (but I don't think this is your problem) 5) you say that you have both disk backups and now are starting tape backups. Are your schedules both in the same policy? Any chance that your frequency between the disk and the tape are such that when the tape window opens it does not think it needs a backup because the frequency has been fulfilled by the disk backup? If in the same policy try setting up a different policy and see if it works. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Tuesday, April 13, 2010 10:20 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing- lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test: Opening {4,0,33,1} MODE_SENSE Complete Enter tld commands (? returns help information) s d drive 1 (addr 32) access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from drive 1 is 0 READ_ELEMENT_STATUS Complete I tried double-checking the barcode result, by doing a robot inventory. 01L4 was not included in the inventory, but I'm almost positive it's in there. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:12 AM To: WEAVER, Simon (external) Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, Reboot the master, run robtest and run s d does it show the drives OK? Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: Have you rebooted the Master just in case? Anything changed to cause this problem? Have you enabled any logging? Simon From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Tuesday, April 13, 2010 1:43 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cannot Write to Tape My backups write to disk without any problem, but when I try to run a Tape Backup I get one of three status codes: 200, 252 or 800. I have researched all three and still have not been able to come up with a solution. I am running NBU 6.5 for Windows on a Dell 2950 with Server 2003 as the OS. The tape drive is a Dell PV-124T. Diagnostics run from the tapeloader all seem to pass and the inventories run from within NBU all seem to be correct, but I can't get anything to begin to write. Thanks, James McDonald System Administrator SAIC - IISBU 410-312-2232 mcdonal...@saic.com mailto:mcdonal...@saic.com This email (including any attachments) may contain confidential and/or privileged information
Re: [Veritas-bu] Cannot Write to Tape
Judy I suggested to young James to create a new Policy (and even reboot the Master. I think Justin did too). However; not had feedback on this yet. I only made this request, due to the status codes being reported back. Regards Simon -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of judy_hinchcli...@administaff.com Sent: Tuesday, April 13, 2010 4:31 PM To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives with device host to whatever media server is trying to do the backup. And it shows enabled. 4) if you look at the details of a tape drive you see a serial number for the drive and you see a Robot Drive Number. Verify (by looking at the web interface of the robot) that the robot drive number has the same serial number - this is where a lot of people have issues (but I don't think this is your problem) 5) you say that you have both disk backups and now are starting tape backups. Are your schedules both in the same policy? Any chance that your frequency between the disk and the tape are such that when the tape window opens it does not think it needs a backup because the frequency has been fulfilled by the disk backup? If in the same policy try setting up a different policy and see if it works. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Tuesday, April 13, 2010 10:20 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing- lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test: Opening {4,0,33,1} MODE_SENSE Complete Enter tld commands (? returns help information) s d drive 1 (addr 32) access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from drive 1 is 0 READ_ELEMENT_STATUS Complete I tried double-checking the barcode result, by doing a robot inventory. 01L4 was not included in the inventory, but I'm almost positive it's in there. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:12 AM To: WEAVER, Simon (external) Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, Reboot the master, run robtest and run s d does it show the drives OK? Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: Have you rebooted the Master just in case? Anything changed to cause this problem? Have you enabled any logging? Simon From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Tuesday, April 13, 2010 1:43 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cannot Write to Tape My backups write to disk without any problem, but when I try to run a Tape Backup I get one of three status codes: 200, 252 or 800. I have researched
Re: [Veritas-bu] Cannot Write to Tape
As an after thought, re-run Device Configuration Wizard perhaps as well? Simon -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of judy_hinchcli...@administaff.com Sent: Tuesday, April 13, 2010 4:31 PM To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives with device host to whatever media server is trying to do the backup. And it shows enabled. 4) if you look at the details of a tape drive you see a serial number for the drive and you see a Robot Drive Number. Verify (by looking at the web interface of the robot) that the robot drive number has the same serial number - this is where a lot of people have issues (but I don't think this is your problem) 5) you say that you have both disk backups and now are starting tape backups. Are your schedules both in the same policy? Any chance that your frequency between the disk and the tape are such that when the tape window opens it does not think it needs a backup because the frequency has been fulfilled by the disk backup? If in the same policy try setting up a different policy and see if it works. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Tuesday, April 13, 2010 10:20 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing- lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test: Opening {4,0,33,1} MODE_SENSE Complete Enter tld commands (? returns help information) s d drive 1 (addr 32) access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from drive 1 is 0 READ_ELEMENT_STATUS Complete I tried double-checking the barcode result, by doing a robot inventory. 01L4 was not included in the inventory, but I'm almost positive it's in there. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:12 AM To: WEAVER, Simon (external) Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, Reboot the master, run robtest and run s d does it show the drives OK? Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: Have you rebooted the Master just in case? Anything changed to cause this problem? Have you enabled any logging? Simon From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Tuesday, April 13, 2010 1:43 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cannot Write to Tape My backups write to disk without any problem, but when I try to run a Tape Backup I get one of three status codes: 200, 252 or 800. I have researched all three and still have not been able to come up with a solution. I am running NBU 6.5 for Windows on a Dell 2950 with Server 2003 as the OS
Re: [Veritas-bu] Cannot Write to Tape
Hi, Good idea, and/or tpautoconf -a if you like command line :) But he did run robtest and it did show the drives etc, he could also show tpconfig -d and vmoprcmd -d ds. Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: As an after thought, re-run Device Configuration Wizard perhaps as well? Simon -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of judy_hinchcli...@administaff.com Sent: Tuesday, April 13, 2010 4:31 PM To: jpis...@lucidpixels.com; james.f.mcdonald...@saic.com Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape I don't see anything wrong with his barcode, 6 or 8 both are allowed you just have to be consistent. Things to look at 1) you can see the tape drives when looking at hardware on the windows os 2) in the gui you have setup the robot and when looking at devices/robots it shows enabled. And it belongs to the master server (if device host is master - robot control should be blank - meaning same server) 3) when you look at drives you see all your drives with device host to whatever media server is trying to do the backup. And it shows enabled. 4) if you look at the details of a tape drive you see a serial number for the drive and you see a Robot Drive Number. Verify (by looking at the web interface of the robot) that the robot drive number has the same serial number - this is where a lot of people have issues (but I don't think this is your problem) 5) you say that you have both disk backups and now are starting tape backups. Are your schedules both in the same policy? Any chance that your frequency between the disk and the tape are such that when the tape window opens it does not think it needs a backup because the frequency has been fulfilled by the disk backup? If in the same policy try setting up a different policy and see if it works. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Tuesday, April 13, 2010 10:20 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, It is discussed here: http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing- lists-3/symantec-netbackup-18/media-id-generation-50402/ You need to fix your vm.conf, delete all the media (since you said its not been used yet) and re-inventory with the correct barcode information.. But I suspect something else may be going on as well. Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: NBU has been writing to disk for a while, but I just recently tried setting up the tape backups, for off-site storage. I have run inventories and it says the volume configuration is up-to-date with the contents. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:55 AM To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test: Opening {4,0,33,1} MODE_SENSE Complete Enter tld commands (? returns help information) s d drive 1 (addr 32) access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from drive 1 is 0 READ_ELEMENT_STATUS Complete I tried double-checking the barcode result, by doing a robot inventory. 01L4 was not included in the inventory, but I'm almost positive it's in there. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:12 AM To: WEAVER, Simon (external) Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, Reboot the master, run robtest and run s d does it show the drives OK? Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: Have you rebooted the Master just in case? Anything changed to cause this problem? Have you enabled any logging? Simon From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Tuesday, April 13, 2010 1:43 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cannot Write to Tape My backups write
Re: [Veritas-bu] Cannot Write to Tape
What does the output of vmquery -list_media_genrule show? Regards, Patrick Whelan NetBackup Specialist Wholesale Markets and Treasury Trading Lloyds Banking Group Desk: +44 (0) 207 158 6123 Loc: OBS 2C-132 -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: 13 April 2010 15:55 To: McDonald II, James F. Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, Please include the list in the future. It appears you need to limit your labels to 6 characters. Check the volume manager manual, you need to edit vm.conf for NBU 6.x++ the labels for LTOX should be no more than 6 characters long, if your barcode reader reads more than the first 6 characters, you need to limit it. BTW, is this a new environment? Or did this just start happening? If it just started happening, have you run an inventory and retried the backup? Justin. On Tue, 13 Apr 2010, McDonald II, James F. wrote: Here is what I got when I ran the test: Opening {4,0,33,1} MODE_SENSE Complete Enter tld commands (? returns help information) s d drive 1 (addr 32) access = 1 Contains Cartridge = Yes Barcode = 01L4 SCSI ID from drive 1 is 0 READ_ELEMENT_STATUS Complete I tried double-checking the barcode result, by doing a robot inventory. 01L4 was not included in the inventory, but I'm almost positive it's in there. -Original Message- From: Justin Piszcz [mailto:jpis...@lucidpixels.com] Sent: Tuesday, April 13, 2010 10:12 AM To: WEAVER, Simon (external) Cc: McDonald II, James F.; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cannot Write to Tape Hi, Reboot the master, run robtest and run s d does it show the drives OK? Justin. On Tue, 13 Apr 2010, WEAVER, Simon (external) wrote: Have you rebooted the Master just in case? Anything changed to cause this problem? Have you enabled any logging? Simon From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: Tuesday, April 13, 2010 1:43 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cannot Write to Tape My backups write to disk without any problem, but when I try to run a Tape Backup I get one of three status codes: 200, 252 or 800. I have researched all three and still have not been able to come up with a solution. I am running NBU 6.5 for Windows on a Dell 2950 with Server 2003 as the OS. The tape drive is a Dell PV-124T. Diagnostics run from the tapeloader all seem to pass and the inventories run from within NBU all seem to be correct, but I can't get anything to begin to write. Thanks, James McDonald System Administrator SAIC - IISBU 410-312-2232 mcdonal...@saic.com mailto:mcdonal...@saic.com This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu This e-mail is private and confidential and may contain privileged material. If you have received this e-mail in error, please notify the sender and delete it immediately. You must not copy, distribute, disclose or use any of the information in it or any attachments. Lloyds Banking Group plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland, number 95000. Telephone: 0131 225 4555. Lloyds TSB Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales, number 2065. Telephone: 020 7626 1500. Lloyds TSB Scotland plc. Registered Office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, number 95237. Telephone: 0131 225 4555. Cheltenham Gloucester plc. Registered Office: Barnett Way, Gloucester GL4 3RL. Registered in England and Wales, number 2299428. Telephone: 01452 372372. Cheltenham Gloucester Savings is a division of Lloyds TSB Bank plc. Lloyds TSB Bank plc, Lloyds TSB Scotland plc and Cheltenham Gloucester plc are authorised and regulated by the Financial Services Authority. Telephone calls may be monitored or recorded