Re: Explaining Versions' activation process

2008-11-19 Thread Rolf Schmolling
Hi Dirk,
is the information (name and emailaddress) send unencrypted? I wouldn't know
how to intercept it (and other apps might send sensitive information
unencrypted as well) but others might.

I donot expect your servers to go away, but I recently had the very bad
experience with some piece of software from  Big Robot L.L.C (
www.bigrobotsoftware.com), which still sells it but doesn't answer questions
for support any more. The programmers appear to have gone away… and without
updates/bugfixes it is useless to me.

Greetings,
Rolf

2008/11/19 Dirk Stoop [EMAIL PROTECTED]


 I thought it would be helpful to give everybody who is concerned about
 Versions' activation system some insight in the actual design of the
 system and our rationale behind developing it.

 …

 When you register Versions, the app contacts our registration server,
 which —given you entered a valid license code— returns license data
 that's then stored in a file locally on your computer. This license
 file is tied to the computer it was registered with, which is the only
 way to make pirating the software harder than simply copying this
 license file to another machine. (It's stored in ~/Library/
 Application Support/Versions by the way, the file is named License,
 you can open it up with any text editor to see what's in there). The
 only —to humans— usable information that's sent to the registration
 server are the contents of the name and email fields from the
 registration window. What we can do with that personal information is
 strictly limited, for the end-user's protection, in the Versions
 license agreement.

 …

 I hope this clears everything up a bit.  If you still have concerns or
 questions about Versions' online activation, feel free to get back to
 me on- or off-list.

 All the best,
 -Dirk

 the Versions team
 



-- 
Rolf Schmolling
Historiker

[EMAIL PROTECTED]
http://rolf_schmolling.macbay.de/

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Re: Explaining Versions' activation process

2008-11-19 Thread Dirk Stoop

On Nov 19, 9:01 am, Rob Allen [EMAIL PROTECTED] wrote:

 The concern I have is that if the companies behind Versions cease to  
 make enough money to be viable, what happens when AppleCare puts a new  
 logic board in my mac 5 days after all your servers have been shut down?


Hi Rob,

If we ever have to shut down our registration server, our first
priority is to get an update to Versions out doesn't rely on it.  We
are both running our software companies (Sofa and Pico) because we
enjoy making things that people enjoy to use.  The fact that people
actually buy our software doesn't only make us proud, it also makes us
aware of the responsibility we have to let them continue using it.
That responsibility won't simply go away if both of our companies ever
seize to exist.  Every single person who worked on Versions would feel
pretty horrible if they knew nobody would be able to re-register the
app anymore, so it's in our interest too to make sure that never
happens.

The only thing I can add to this is to ask you for your confidence.
We've never dropped the ball when a beta was about to expire, now that
people are actually paying for Versions our responsibility has only
become bigger. :)

- Dirk
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Re: Explaining Versions' activation process

2008-11-19 Thread Dirk Stoop

On Nov 19, 9:34 am, Rolf Schmolling [EMAIL PROTECTED]
wrote:
 Hi Dirk,
 is the information (name and emailaddress) send unencrypted? I wouldn't know
 how to intercept it (and other apps might send sensitive information
 unencrypted as well) but others might.


Hi Rolf, your personal information and the resulting license data is
sent back and forth over an encrypted SSL connection.  It's more
likely for a man-in-the-middle attacker to get your name and email
address by intercepting actual emails you're sending (most people
don't have their email accounts setup to use SSL by default).

 I donot expect your servers to go away, but I recently had the very bad
 experience with some piece of software from  Big Robot L.L.C 
 (www.bigrobotsoftware.com), which still sells it but doesn't answer questions
 for support any more. The programmers appear to have gone away… and without
 updates/bugfixes it is useless to me.


That's a vaild concern, all I can say is that we're not planning to
stop supporting or updating Versions any time soon.  During the public
beta we have done our best to give everybody the best possible
expierience, which sometimes meant scrambling to get a new beta out
when we'd made a stupid decision or mistake (like for instance,
dropping support for SVN 1.4 in beta-5 — oops..).

We never charged for the beta releases because we didn't feel
comfortable asking people for money for something that we didn't
consider ready enough yet.  Now that people are actually paying to use
our software, we're only taking our job more seriously.

Cheers,
- Dirk
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Re: Explaining Versions' activation process

2008-11-19 Thread Dirk Stoop

On Nov 19, 12:57 pm, kapowaz [EMAIL PROTECTED] wrote:
[...]
 What I'd like to know is what happens in the case of installing
 Versions on two separate computers?
[...]

Hi kapowaz, that's possible.

You can even register Versions on more than two computers.

For the exact terms, please see my post about the updated EULA over
here:
http://groups.google.com/group/versions/browse_thread/thread/b37e39709b5e382d

- Dirk
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