Thanks, Ended up setting the phone up as new. The apple help desk
were stumped as to why it was doing that.
On 9/18/16, terrie arnold <terrieiph...@gmail.com> wrote:
> Well I would suggest that you call the excess will help desk with Apple,
> they are wonderful people and can help you solve your problem on your phone
> so these are the people you need to go to that can help you solve this
> problem has taken I know what they're doing, but get the numbering call from
> a separate phone line so you can have your phone available to do whatever
> they suggest you do on your phone to Sofir
>
> My thoughts for today
>
>> On Sep 17, 2016, at 8:18 AM, kary johns <johns.k...@gmail.com> wrote:
>>
>> Hi all,
>> I received my iPhone 7 yesterday, but all didn’t go well.
>> For some reason during setup it came up with an old apple id that
>> doesn’t exist anymore, and hasn’t existed for at least 4 years.
>> I skipped and setup continued with no problems. I can purchase apps
>> ect with know problems. but every few minutes it now asks me to login
>> with my old iTunes account.
>> iCloud, iTunes, and everything else has my current ID, my current Id
>> is in settings, I’ve erased and restored the phone, but every time
>> the same thing happens.
>> Anyone know what’s going on hear? I’ve never seen an iDevice do this
>> before, and I’ve had iPhones rite back to the 3GS days.
>> I don’t live near an apple store, so taking it in is not my best option.
>> Hope someone can shed some light on this for me, I really want this
>> phone working!
>> thanks.
>> Kari.
>>
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