Re: Can not enter pass code on iPhone

2016-08-29 Thread rajmund
Hello,
I could help, possibly. Essentially, you put the phone in DFU mode, which you 
then restore through iTunes. After that, inable voice over, and can restore 
your contents.

Sent from my iPhone 5S

> On 28 Aug 2016, at 4:50 pm, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> If you have an Apple Store near it maybe worthwhile for you to make a Genious 
> Bar appointment and see if they can help you with this.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Vicki Ratcliffe
> Sent: Saturday, August 27, 2016 4:28 PM
> To: viphone@googlegroups.com
> Subject: Can not enter pass code on iPhone
> 
> 
> Perhaps someone can write to me off list at vicki.ratcli...@gmail.com to 
> give suggestions.
> 
> Yesterday I had my iPhone 5 on and when taking Amtrak home charged the 
> phone.  When starting to charge it, I noticed that there was not any speech 
> and I tried to enter the pass code when the screen reader finally worked.  
> When plugging the phone in to the mac today, it said “iphone disabled” and 
> even last night after the speech came on, I could not enter a code.
> 
> The phone is backed up to iTunes but iTunes does not connect to it using 
> the mac since I can not enter the pass code.  Calling Apple, I learned that I 
> would have to erase the phone and then restore it through iTunes.
> 
> Will voiceover work using recovery mode or what is the best way to erase 
> and restore the phone.  I have not forgotten the code at all but now do not 
> have use of a phone.
> 
> Thanks for any input that you can provide.
> 
> Vicki Ratcliffe
> 
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RE: Can not enter pass code on iPhone

2016-08-28 Thread M. Taylor
Hello Vicky, 

I am so sorry to learn of your problem.  Wow!  

As Sieghard suggested, you really should take the phone into an Apple Store.

However, if that is not an option, to answer your question, using the Mac, Yes, 
you will be able to successfully erase and restore the phone via iTunes.  

Were I you, however, I would make certain that I had a good pear of eyes with 
me, just in case there is a problem.

I'm curious, how many times did you attempt to enter the unlock password to 
your phone before trouble began?  

Also, to your recollection, did you have the phone set to erase all data after 
10 failed attempts?  

Please keep us posted on this.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Vicki Ratcliffe
Sent: Saturday, August 27, 2016 4:28 PM
To: viphone@googlegroups.com
Subject: Can not enter pass code on iPhone

 Perhaps someone can write to me off list at vicki.ratcli...@gmail.com to 
give suggestions.

 Yesterday I had my iPhone 5 on and when taking Amtrak home charged the 
phone.  When starting to charge it, I noticed that there was not any speech and 
I tried to enter the pass code when the screen reader finally worked.  When 
plugging the phone in to the mac today, it said “iphone disabled” and even last 
night after the speech came on, I could not enter a code.

 The phone is backed up to iTunes but iTunes does not connect to it using 
the mac since I can not enter the pass code.  Calling Apple, I learned that I 
would have to erase the phone and then restore it through iTunes.

 Will voiceover work using recovery mode or what is the best way to erase 
and restore the phone.  I have not forgotten the code at all but now do not 
have use of a phone.

 Thanks for any input that you can provide.

Vicki Ratcliffe

-- 
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RE: Can not enter pass code on iPhone

2016-08-28 Thread Sieghard Weitzel
If you have an Apple Store near it maybe worthwhile for you to make a Genious 
Bar appointment and see if they can help you with this.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Vicki Ratcliffe
Sent: Saturday, August 27, 2016 4:28 PM
To: viphone@googlegroups.com
Subject: Can not enter pass code on iPhone


 Perhaps someone can write to me off list at vicki.ratcli...@gmail.com to 
give suggestions.

 Yesterday I had my iPhone 5 on and when taking Amtrak home charged the 
phone.  When starting to charge it, I noticed that there was not any speech and 
I tried to enter the pass code when the screen reader finally worked.  When 
plugging the phone in to the mac today, it said “iphone disabled” and even last 
night after the speech came on, I could not enter a code.

 The phone is backed up to iTunes but iTunes does not connect to it using 
the mac since I can not enter the pass code.  Calling Apple, I learned that I 
would have to erase the phone and then restore it through iTunes.

 Will voiceover work using recovery mode or what is the best way to erase 
and restore the phone.  I have not forgotten the code at all but now do not 
have use of a phone.

 Thanks for any input that you can provide.

Vicki Ratcliffe

-- 
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feel that a member's post is inappropriate, please contact the owners or 
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can reach Cara at caraqu...@caraquinn.com

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Can not enter pass code on iPhone

2016-08-27 Thread Vicki Ratcliffe
 Perhaps someone can write to me off list at vicki.ratcli...@gmail.com to 
give suggestions.

 Yesterday I had my iPhone 5 on and when taking Amtrak home charged the 
phone.  When starting to charge it, I noticed that there was not any speech and 
I tried to enter the pass code when the screen reader finally worked.  When 
plugging the phone in to the mac today, it said “iphone disabled” and even last 
night after the speech came on, I could not enter a code.

 The phone is backed up to iTunes but iTunes does not connect to it using 
the mac since I can not enter the pass code.  Calling Apple, I learned that I 
would have to erase the phone and then restore it through iTunes.

 Will voiceover work using recovery mode or what is the best way to erase 
and restore the phone.  I have not forgotten the code at all but now do not 
have use of a phone.

 Thanks for any input that you can provide.

Vicki Ratcliffe

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
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