Missing tracks after album purchase

2013-03-18 Thread Chris H

Hello all
speaking of iTunes problems, what's going on regarding some of my recent 
purchases where tracks are missing. They don't appear in the cloud 
either. Is it yet another problem with iTunes or should I consider 
contacting Apple about this.

Any responses would be greatly appreciated. Thanks!
Chris.
--

Christopher Hallsworth
E-mail and Facebook:
challswor...@sky.com
Skype:
chrishallsworth7266
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@christopherh40
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Re: Missing tracks after album purchase

2013-03-18 Thread Arnold Schmidt
If you do contact Apple, let us know what they say.  When I have had this 
happen, I suddenly have an okay button to press, when it occurs.  On only 
one occasion was I able to get old Jaws to read to me what I was, as it 
were, okay-ing to, and it was that iTunes had lost the connection while 
downloading that particular track. Why iTunes won't just attempt to download 
it again, once It re-establishes the connection, is beyond my knowing.


Sometimes, I can go into the store section in the menus, while in the iTunes 
store, arrow down to check for available updates, and it will get them.  On 
other occasions, I have used the following solution, but only try it with 
one track, in case it doesn't work and you end up paying twice.  If you know 
what tracks are missing, go to the particular album, and pretend that you 
want to purchase the missing tracks, using the same Apple ID you originally 
used.  When you press the buy button, it should tell you that you have 
already purchased that particular track, and give you the opportunity to 
download it again for free.


Arnold Schmidt
- Original Message - 
From: Chris H christopher...@gmail.com

To: viphone@googlegroups.com
Sent: Monday, March 18, 2013 12:01 PM
Subject: Missing tracks after album purchase



Hello all
speaking of iTunes problems, what's going on regarding some of my recent 
purchases where tracks are missing. They don't appear in the cloud either. 
Is it yet another problem with iTunes or should I consider contacting 
Apple about this.

Any responses would be greatly appreciated. Thanks!
Chris.
--

Christopher Hallsworth
E-mail and Facebook:
challswor...@sky.com
Skype:
chrishallsworth7266
Twitter:
@christopherh40
Find my blog at
challsworth2.wordpress.com

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Re: Missing tracks after album purchase

2013-03-18 Thread Chris H

Hello all
I never got any messages letting me know it lost the connection. It just 
downloaded the incomplete album. I might try your solution, which is to 
pretend I'm going to buy the album again only to be charged nothing the 
next time.

Chris.


Christopher Hallsworth
E-mail and Facebook:
challswor...@sky.com
Skype:
chrishallsworth7266
Twitter:
@christopherh40
Find my blog at
challsworth2.wordpress.com

On 18/03/2013 19:11, Arnold Schmidt wrote:

If you do contact Apple, let us know what they say.  When I have had
this happen, I suddenly have an okay button to press, when it occurs.
On only one occasion was I able to get old Jaws to read to me what I
was, as it were, okay-ing to, and it was that iTunes had lost the
connection while downloading that particular track. Why iTunes won't
just attempt to download it again, once It re-establishes the
connection, is beyond my knowing.

Sometimes, I can go into the store section in the menus, while in the
iTunes store, arrow down to check for available updates, and it will get
them.  On other occasions, I have used the following solution, but only
try it with one track, in case it doesn't work and you end up paying
twice.  If you know what tracks are missing, go to the particular album,
and pretend that you want to purchase the missing tracks, using the same
Apple ID you originally used.  When you press the buy button, it should
tell you that you have already purchased that particular track, and give
you the opportunity to download it again for free.

Arnold Schmidt
- Original Message - From: Chris H christopher...@gmail.com
To: viphone@googlegroups.com
Sent: Monday, March 18, 2013 12:01 PM
Subject: Missing tracks after album purchase



Hello all
speaking of iTunes problems, what's going on regarding some of my
recent purchases where tracks are missing. They don't appear in the
cloud either. Is it yet another problem with iTunes or should I
consider contacting Apple about this.
Any responses would be greatly appreciated. Thanks!
Chris.
--

Christopher Hallsworth
E-mail and Facebook:
challswor...@sky.com
Skype:
chrishallsworth7266
Twitter:
@christopherh40
Find my blog at
challsworth2.wordpress.com

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Re: Missing tracks after album purchase

2013-03-18 Thread Arnold Schmidt

   Only pretend to buy the tracks you are missing, for two reasons.  If it
doesn't work, you only will be charged for the first one you attempt to
redownload, and you will know this solution doesn't work in your case.  Or
if it does, and you download the whole album again, you will end up with two
copies of the tracks that originally downloaded.

Arnold Schmidt
- Original Message - 
From: Chris H christopher...@gmail.com

To: viphone@googlegroups.com
Sent: Monday, March 18, 2013 3:31 PM
Subject: Re: Missing tracks after album purchase



Hello all
I never got any messages letting me know it lost the connection. It just
downloaded the incomplete album. I might try your solution, which is to
pretend I'm going to buy the album again only to be charged nothing the
next time.
Chris.


Christopher Hallsworth
E-mail and Facebook:
challswor...@sky.com
Skype:
chrishallsworth7266
Twitter:
@christopherh40
Find my blog at
challsworth2.wordpress.com

On 18/03/2013 19:11, Arnold Schmidt wrote:

If you do contact Apple, let us know what they say.  When I have had
this happen, I suddenly have an okay button to press, when it occurs.
On only one occasion was I able to get old Jaws to read to me what I
was, as it were, okay-ing to, and it was that iTunes had lost the
connection while downloading that particular track. Why iTunes won't
just attempt to download it again, once It re-establishes the
connection, is beyond my knowing.

Sometimes, I can go into the store section in the menus, while in the
iTunes store, arrow down to check for available updates, and it will get
them.  On other occasions, I have used the following solution, but only
try it with one track, in case it doesn't work and you end up paying
twice.  If you know what tracks are missing, go to the particular album,
and pretend that you want to purchase the missing tracks, using the same
Apple ID you originally used.  When you press the buy button, it should
tell you that you have already purchased that particular track, and give
you the opportunity to download it again for free.

Arnold Schmidt
- Original Message - From: Chris H christopher...@gmail.com
To: viphone@googlegroups.com
Sent: Monday, March 18, 2013 12:01 PM
Subject: Missing tracks after album purchase



Hello all
speaking of iTunes problems, what's going on regarding some of my
recent purchases where tracks are missing. They don't appear in the
cloud either. Is it yet another problem with iTunes or should I
consider contacting Apple about this.
Any responses would be greatly appreciated. Thanks!
Chris.
--

Christopher Hallsworth
E-mail and Facebook:
challswor...@sky.com
Skype:
chrishallsworth7266
Twitter:
@christopherh40
Find my blog at
challsworth2.wordpress.com

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