RE: Disney Plus on my IPhone

2020-10-09 Thread Debbie Downey 
HI Richard,

 

I just saw this message. Thank you for the info!

 

Debbie

 

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Friday, October 9, 2020 11:44 AM
To: viphone@googlegroups.com
Subject: RE: Disney Plus on my IPhone

 

I did a web search for Disney Plus app support and found the following link.

There is a live chat link and a call us link toward the bottom.  I think the 
call us link asks for more info.  I did not try following it.

 

Here you go:

 <https://help.disneyplus.com/csp> https://help.disneyplus.com/csp

 

 

 

Richard

"He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting grace to 
others, I’ve never once regretted extending it.)" - Edward Herbert

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Friday, October 9, 2020 7:56 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Disney Plus on my IPhone

 

Hi,

 

Not sure if this is on topic or not but I originally signed up for Disney Plus 
through my Amazon Fire TV and the subscription fee is charged through my Amazon 
account and my credit card on file.

 

I downloaded the Disney Plus app on my IPhone through the App Store but have 
not been able to log into my account. It says that they can’t find my email 
address. Is this because I subscribed through the Amazon system and if so, is 
there any way I can still use the Disney Plus app on my phone under the same 
subscription? There doesn’t seem to be a way to contact Disney Plus.

 

Any suggestions?

 

Thanks!

 

Debbie

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RE: Disney Plus on my IPhone

2020-10-09 Thread Richard Turner 
It will be a shame if you cannot use it as the app on the iPhone works 
extremely well.
Best of luck,



Richard
"He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting grace to 
others, I’ve never once regretted extending it.)" - Edward Herbert

From: viphone@googlegroups.com  On Behalf Of Debbie 
Downey
Sent: Friday, October 9, 2020 12:48 PM
To: viphone@googlegroups.com
Subject: RE: Disney Plus on my IPhone

I have a feeling that this may be the case but I will check with Apple. If not, 
not a big deal.

Thanks to all who responded.

Debbie

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Andy 
Baracco
Sent: Friday, October 9, 2020 3:26 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Disney Plus on my IPhone

The only issue i can think of might be that Disney has some kind of proprietary 
arrangement with Amazon where the subscription can only be used on an Amazon 
licensed device.

Andy

- Original Message -
From: Richard Turner<mailto:richardturne...@outlook.com>
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Sent: Friday, October 09, 2020 8:12 AM
Subject: RE: Disney Plus on my IPhone

That is a good question.
I’d call Apple Accessibility and see if they can help even though that is not 
an Apple app, there should be a way to login to your subscription from any 
platform I would think.
877-204-3930



Richard
"He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting grace to 
others, I’ve never once regretted extending it.)" - Edward Herbert

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Debbie 
Downey
Sent: Friday, October 9, 2020 7:56 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Disney Plus on my IPhone

Hi,

Not sure if this is on topic or not but I originally signed up for Disney Plus 
through my Amazon Fire TV and the subscription fee is charged through my Amazon 
account and my credit card on file.

I downloaded the Disney Plus app on my IPhone through the App Store but have 
not been able to log into my account. It says that they can’t find my email 
address. Is this because I subscribed through the Amazon system and if so, is 
there any way I can still use the Disney Plus app on my phone under the same 
subscription? There doesn’t seem to be a way to contact Disney Plus.

Any suggestions?

Thanks!

Debbie
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RE: Disney Plus on my IPhone

2020-10-09 Thread Debbie Downey 
I have a feeling that this may be the case but I will check with Apple. If not, 
not a big deal.

 

Thanks to all who responded.

 

Debbie

 

From: viphone@googlegroups.com  On Behalf Of Andy 
Baracco
Sent: Friday, October 9, 2020 3:26 PM
To: viphone@googlegroups.com
Subject: Re: Disney Plus on my IPhone

 

The only issue i can think of might be that Disney has some kind of proprietary 
arrangement with Amazon where the subscription can only be used on an Amazon 
licensed device.

 

Andy

 

- Original Message - 

From: Richard Turner <mailto:richardturne...@outlook.com>  

To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  

Sent: Friday, October 09, 2020 8:12 AM

Subject: RE: Disney Plus on my IPhone

 

That is a good question.

I’d call Apple Accessibility and see if they can help even though that is not 
an Apple app, there should be a way to login to your subscription from any 
platform I would think.

877-204-3930

 

 

 

Richard

"He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting grace to 
others, I’ve never once regretted extending it.)" - Edward Herbert

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Friday, October 9, 2020 7:56 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Disney Plus on my IPhone

 

Hi,

 

Not sure if this is on topic or not but I originally signed up for Disney Plus 
through my Amazon Fire TV and the subscription fee is charged through my Amazon 
account and my credit card on file.

 

I downloaded the Disney Plus app on my IPhone through the App Store but have 
not been able to log into my account. It says that they can’t find my email 
address. Is this because I subscribed through the Amazon system and if so, is 
there any way I can still use the Disney Plus app on my phone under the same 
subscription? There doesn’t seem to be a way to contact Disney Plus.

 

Any suggestions?

 

Thanks!

 

Debbie

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T

Re: Disney Plus on my IPhone

2020-10-09 Thread Andy Baracco 
The only issue i can think of might be that Disney has some kind of proprietary 
arrangement with Amazon where the subscription can only be used on an Amazon 
licensed device.

Andy

  - Original Message - 
  From: Richard Turner 
  To: viphone@googlegroups.com 
  Sent: Friday, October 09, 2020 8:12 AM
  Subject: RE: Disney Plus on my IPhone


  That is a good question.

  I’d call Apple Accessibility and see if they can help even though that is not 
an Apple app, there should be a way to login to your subscription from any 
platform I would think.

  877-204-3930

   

   

   

  Richard

  "He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting grace to 
others, I’ve never once regretted extending it.)" - Edward Herbert

   

  From: viphone@googlegroups.com  On Behalf Of Debbie 
Downey
  Sent: Friday, October 9, 2020 7:56 AM
  To: viphone@googlegroups.com
  Subject: Disney Plus on my IPhone

   

  Hi,

   

  Not sure if this is on topic or not but I originally signed up for Disney 
Plus through my Amazon Fire TV and the subscription fee is charged through my 
Amazon account and my credit card on file.

   

  I downloaded the Disney Plus app on my IPhone through the App Store but have 
not been able to log into my account. It says that they can’t find my email 
address. Is this because I subscribed through the Amazon system and if so, is 
there any way I can still use the Disney Plus app on my phone under the same 
subscription? There doesn’t seem to be a way to contact Disney Plus.

   

  Any suggestions?

   

  Thanks!

   

  Debbie

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RE: Disney Plus on my IPhone

2020-10-09 Thread Richard Turner 
I did a web search for Disney Plus app support and found the following link.
There is a live chat link and a call us link toward the bottom.  I think the 
call us link asks for more info.  I did not try following it.

Here you go:
https://help.disneyplus.com/csp



Richard
"He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting grace to 
others, I’ve never once regretted extending it.)" - Edward Herbert

From: viphone@googlegroups.com  On Behalf Of Debbie 
Downey
Sent: Friday, October 9, 2020 7:56 AM
To: viphone@googlegroups.com
Subject: Disney Plus on my IPhone

Hi,

Not sure if this is on topic or not but I originally signed up for Disney Plus 
through my Amazon Fire TV and the subscription fee is charged through my Amazon 
account and my credit card on file.

I downloaded the Disney Plus app on my IPhone through the App Store but have 
not been able to log into my account. It says that they can’t find my email 
address. Is this because I subscribed through the Amazon system and if so, is 
there any way I can still use the Disney Plus app on my phone under the same 
subscription? There doesn’t seem to be a way to contact Disney Plus.

Any suggestions?

Thanks!

Debbie
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RE: Disney Plus on my IPhone

2020-10-09 Thread Richard Turner 
That is a good question.
I’d call Apple Accessibility and see if they can help even though that is not 
an Apple app, there should be a way to login to your subscription from any 
platform I would think.
877-204-3930



Richard
"He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting grace to 
others, I’ve never once regretted extending it.)" - Edward Herbert

From: viphone@googlegroups.com  On Behalf Of Debbie 
Downey
Sent: Friday, October 9, 2020 7:56 AM
To: viphone@googlegroups.com
Subject: Disney Plus on my IPhone

Hi,

Not sure if this is on topic or not but I originally signed up for Disney Plus 
through my Amazon Fire TV and the subscription fee is charged through my Amazon 
account and my credit card on file.

I downloaded the Disney Plus app on my IPhone through the App Store but have 
not been able to log into my account. It says that they can’t find my email 
address. Is this because I subscribed through the Amazon system and if so, is 
there any way I can still use the Disney Plus app on my phone under the same 
subscription? There doesn’t seem to be a way to contact Disney Plus.

Any suggestions?

Thanks!

Debbie
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RE: Disney Plus on my IPhone

2020-06-09 Thread Debbie Downey 
I signed up through the app on my Amazon Fire TV so that’s why it is billed 
through my Amazon credit card on file. It still is an app, just on the Fire TV.

 

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Tuesday, June 9, 2020 5:11 PM
To: viphone@googlegroups.com
Subject: Re: Disney Plus on my IPhone

 

It is a Disney service, so no matter where you sign up from, it will likely be 
the same price. 

I'm not going to sign up, but I wonder why anyone would sign up outside of the 
App.

I assume it becomes a subscription that is billed through iTunes, so you can 
cancel the subscription from the iDevice settings.

 

 

Richard

Chicken: A pet that poops breakfast

 





On Jun 9, 2020, at 1:46 PM, Steve & Shannon Cook mailto:cookc...@sc.rr.com> > wrote:

 

Man, I was hoping we would get a discount through Amazon.  Also, what is the 
benefit of purchasing from Amazon compared to the regular app?  Thanks in 
advance!

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Tuesday, June 9, 2020 12:08 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Disney Plus on my IPhone

 

It’s $6.99 + tax per month.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Steve & Shannon Cook
Sent: Monday, June 8, 2020 8:01 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Disney Plus on my IPhone

 

How much does it cost through Amazon?

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Monday, June 8, 2020 2:57 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Disney Plus on my IPhone

 

Yes I am. 

 

 

Have any ideas?

 

Debbie

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Simon A Fogarty
Sent: Monday, June 8, 2020 5:15 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Disney Plus on my IPhone

 

Are you using the amazon related email address to sign in to Disney plus?

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Monday, 8 June 2020 8:17 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Disney Plus on my IPhone

 

Hello,

 

Several months ago I subscribed to Disney Plus on my Amazon Fire TV through 
their app and my monthly charge is to my credit card on file with Amazon.

 

Since then I’ve tried to sign into the Disney Plus app on my IPhone and I’m 
told that that email or password doesn’t exist. Does this have to do with the 
fact that I’m paying through Amazon? If so, do I have to pay for another 
subscription through Apple to be able to use the Disney Plus app on my IPhone?

 

Thanks!

 

Debbie 

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Re: Disney Plus on my IPhone

2020-06-09 Thread Richard Turner 
It is a Disney service, so no matter where you sign up from, it will likely be 
the same price.
I'm not going to sign up, but I wonder why anyone would sign up outside of the 
App.
I assume it becomes a subscription that is billed through iTunes, so you can 
cancel the subscription from the iDevice settings.



Richard
Chicken: A pet that poops breakfast


On Jun 9, 2020, at 1:46 PM, Steve & Shannon Cook  wrote:


Man, I was hoping we would get a discount through Amazon.  Also, what is the 
benefit of purchasing from Amazon compared to the regular app?  Thanks in 
advance!

From: viphone@googlegroups.com  On Behalf Of Debbie 
Downey
Sent: Tuesday, June 9, 2020 12:08 PM
To: viphone@googlegroups.com
Subject: RE: Disney Plus on my IPhone

It’s $6.99 + tax per month.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Steve 
& Shannon Cook
Sent: Monday, June 8, 2020 8:01 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Disney Plus on my IPhone

How much does it cost through Amazon?

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Debbie 
Downey
Sent: Monday, June 8, 2020 2:57 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Disney Plus on my IPhone

Yes I am.


Have any ideas?

Debbie

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Simon 
A Fogarty
Sent: Monday, June 8, 2020 5:15 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Disney Plus on my IPhone

Are you using the amazon related email address to sign in to Disney plus?

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Debbie 
Downey
Sent: Monday, 8 June 2020 8:17 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Disney Plus on my IPhone

Hello,

Several months ago I subscribed to Disney Plus on my Amazon Fire TV through 
their app and my monthly charge is to my credit card on file with Amazon.

Since then I’ve tried to sign into the Disney Plus app on my IPhone and I’m 
told that that email or password doesn’t exist. Does this have to do with the 
fact that I’m paying through Amazon? If so, do I have to pay for another 
subscription through Apple to be able to use the Disney Plus app on my IPhone?

Thanks!

Debbie
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RE: Disney Plus on my IPhone

2020-06-09 Thread Steve & Shannon Cook 
Man, I was hoping we would get a discount through Amazon.  Also, what is the 
benefit of purchasing from Amazon compared to the regular app?  Thanks in 
advance!

 

From: viphone@googlegroups.com  On Behalf Of Debbie 
Downey
Sent: Tuesday, June 9, 2020 12:08 PM
To: viphone@googlegroups.com
Subject: RE: Disney Plus on my IPhone

 

It’s $6.99 + tax per month.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Steve & Shannon Cook
Sent: Monday, June 8, 2020 8:01 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Disney Plus on my IPhone

 

How much does it cost through Amazon?

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Monday, June 8, 2020 2:57 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Disney Plus on my IPhone

 

Yes I am. 

 

 

Have any ideas?

 

Debbie

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Simon A Fogarty
Sent: Monday, June 8, 2020 5:15 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Disney Plus on my IPhone

 

Are you using the amazon related email address to sign in to Disney plus?

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Monday, 8 June 2020 8:17 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Disney Plus on my IPhone

 

Hello,

 

Several months ago I subscribed to Disney Plus on my Amazon Fire TV through 
their app and my monthly charge is to my credit card on file with Amazon.

 

Since then I’ve tried to sign into the Disney Plus app on my IPhone and I’m 
told that that email or password doesn’t exist. Does this have to do with the 
fact that I’m paying through Amazon? If so, do I have to pay for another 
subscription through Apple to be able to use the Disney Plus app on my IPhone?

 

Thanks!

 

Debbie 

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RE: Disney Plus on my IPhone

2020-06-09 Thread Debbie Downey 
I don’t think so; I wrote down my password after I signed up on the Fire TV and 
used the same one to try and sign in on the phone. 

 

Oh well, I really don’t need to use it on the phone anyway; got enough stuff 
and more!

 

Thank you for your ideas!

 

I wish I could find a contact number for Disney Plus and ask them?

 

Debbie

 

From: viphone@googlegroups.com  On Behalf Of Simon A 
Fogarty
Sent: Tuesday, June 9, 2020 4:02 AM
To: viphone@googlegroups.com
Subject: RE: Disney Plus on my IPhone

 

That sounds odd,

 

If you have set up an account then it shouldn’t matter which app you are using 
the log in details should let you in to the service if you have entered the 
correct details,

 

Any chance you have entered something incorrectly?

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Tuesday, 9 June 2020 6:57 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Disney Plus on my IPhone

 

Yes I am. 

 

 

Have any ideas?

 

Debbie

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Simon A Fogarty
Sent: Monday, June 8, 2020 5:15 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Disney Plus on my IPhone

 

Are you using the amazon related email address to sign in to Disney plus?

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Monday, 8 June 2020 8:17 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Disney Plus on my IPhone

 

Hello,

 

Several months ago I subscribed to Disney Plus on my Amazon Fire TV through 
their app and my monthly charge is to my credit card on file with Amazon.

 

Since then I’ve tried to sign into the Disney Plus app on my IPhone and I’m 
told that that email or password doesn’t exist. Does this have to do with the 
fact that I’m paying through Amazon? If so, do I have to pay for another 
subscription through Apple to be able to use the Disney Plus app on my IPhone?

 

Thanks!

 

Debbie 

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RE: Disney Plus on my IPhone

2020-06-09 Thread Debbie Downey 
It’s $6.99 + tax per month.

 

From: viphone@googlegroups.com  On Behalf Of Steve & 
Shannon Cook
Sent: Monday, June 8, 2020 8:01 PM
To: viphone@googlegroups.com
Subject: RE: Disney Plus on my IPhone

 

How much does it cost through Amazon?

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Monday, June 8, 2020 2:57 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Disney Plus on my IPhone

 

Yes I am. 

 

 

Have any ideas?

 

Debbie

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Simon A Fogarty
Sent: Monday, June 8, 2020 5:15 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Disney Plus on my IPhone

 

Are you using the amazon related email address to sign in to Disney plus?

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Monday, 8 June 2020 8:17 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Disney Plus on my IPhone

 

Hello,

 

Several months ago I subscribed to Disney Plus on my Amazon Fire TV through 
their app and my monthly charge is to my credit card on file with Amazon.

 

Since then I’ve tried to sign into the Disney Plus app on my IPhone and I’m 
told that that email or password doesn’t exist. Does this have to do with the 
fact that I’m paying through Amazon? If so, do I have to pay for another 
subscription through Apple to be able to use the Disney Plus app on my IPhone?

 

Thanks!

 

Debbie 

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RE: Disney Plus on my IPhone

2020-06-09 Thread Simon A Fogarty 
That sounds odd,

If you have set up an account then it shouldn’t matter which app you are using 
the log in details should let you in to the service if you have entered the 
correct details,

Any chance you have entered something incorrectly?

From: viphone@googlegroups.com  On Behalf Of Debbie 
Downey
Sent: Tuesday, 9 June 2020 6:57 AM
To: viphone@googlegroups.com
Subject: RE: Disney Plus on my IPhone

Yes I am.


Have any ideas?

Debbie

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Simon 
A Fogarty
Sent: Monday, June 8, 2020 5:15 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Disney Plus on my IPhone

Are you using the amazon related email address to sign in to Disney plus?

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Debbie 
Downey
Sent: Monday, 8 June 2020 8:17 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Disney Plus on my IPhone

Hello,

Several months ago I subscribed to Disney Plus on my Amazon Fire TV through 
their app and my monthly charge is to my credit card on file with Amazon.

Since then I’ve tried to sign into the Disney Plus app on my IPhone and I’m 
told that that email or password doesn’t exist. Does this have to do with the 
fact that I’m paying through Amazon? If so, do I have to pay for another 
subscription through Apple to be able to use the Disney Plus app on my IPhone?

Thanks!

Debbie
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RE: Disney Plus on my IPhone

2020-06-08 Thread Steve & Shannon Cook 
How much does it cost through Amazon?

 

From: viphone@googlegroups.com  On Behalf Of Debbie 
Downey
Sent: Monday, June 8, 2020 2:57 PM
To: viphone@googlegroups.com
Subject: RE: Disney Plus on my IPhone

 

Yes I am. 

 

 

Have any ideas?

 

Debbie

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Simon A Fogarty
Sent: Monday, June 8, 2020 5:15 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Disney Plus on my IPhone

 

Are you using the amazon related email address to sign in to Disney plus?

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Monday, 8 June 2020 8:17 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Disney Plus on my IPhone

 

Hello,

 

Several months ago I subscribed to Disney Plus on my Amazon Fire TV through 
their app and my monthly charge is to my credit card on file with Amazon.

 

Since then I’ve tried to sign into the Disney Plus app on my IPhone and I’m 
told that that email or password doesn’t exist. Does this have to do with the 
fact that I’m paying through Amazon? If so, do I have to pay for another 
subscription through Apple to be able to use the Disney Plus app on my IPhone?

 

Thanks!

 

Debbie 

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RE: Disney Plus on my IPhone

2020-06-08 Thread Debbie Downey 
Yes I am. 

 

 

Have any ideas?

 

Debbie

 

From: viphone@googlegroups.com  On Behalf Of Simon A 
Fogarty
Sent: Monday, June 8, 2020 5:15 AM
To: viphone@googlegroups.com
Subject: RE: Disney Plus on my IPhone

 

Are you using the amazon related email address to sign in to Disney plus?

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Monday, 8 June 2020 8:17 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Disney Plus on my IPhone

 

Hello,

 

Several months ago I subscribed to Disney Plus on my Amazon Fire TV through 
their app and my monthly charge is to my credit card on file with Amazon.

 

Since then I’ve tried to sign into the Disney Plus app on my IPhone and I’m 
told that that email or password doesn’t exist. Does this have to do with the 
fact that I’m paying through Amazon? If so, do I have to pay for another 
subscription through Apple to be able to use the Disney Plus app on my IPhone?

 

Thanks!

 

Debbie 

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RE: Disney Plus on my IPhone

2020-06-08 Thread Simon A Fogarty 
Are you using the amazon related email address to sign in to Disney plus?

From: viphone@googlegroups.com  On Behalf Of Debbie 
Downey
Sent: Monday, 8 June 2020 8:17 AM
To: viphone@googlegroups.com
Subject: Disney Plus on my IPhone

Hello,

Several months ago I subscribed to Disney Plus on my Amazon Fire TV through 
their app and my monthly charge is to my credit card on file with Amazon.

Since then I’ve tried to sign into the Disney Plus app on my IPhone and I’m 
told that that email or password doesn’t exist. Does this have to do with the 
fact that I’m paying through Amazon? If so, do I have to pay for another 
subscription through Apple to be able to use the Disney Plus app on my IPhone?

Thanks!

Debbie
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