Re: No Longer Able to Activate Links in Amazon Security Alert Text Messages

2021-04-19 Thread Sharon Morton 
Hello,

Debby, thanks for such a positive and helpful response.  Your suggestion to
use the rotor to find links and then flick to the link was a big part of
the solution.  After doing that I ended up having to take it a bit further
by performing a one-finger triple tap (long press) on the link.  I
then found and double tapped the Open Link button after which Safari opened
and presented me with the page on which I was able to allow access.

Thanks again and all the best

Sharon

On Sun, Apr 18, 2021 at 8:41 AM Debby  wrote:

> Hi Sharon,
>
>
>
> You are not alone in this because I have a friend using voiceover who had
> the same problem. While focused on the message, have you tried turning the
> rotor to links and then flicking to the link? I had a message on which that
> method worked, however, I don’t think it was Amazon. By the way I got the
> tip from this very list.
>
>
>
> Take care and stay safe!
>
>
>
> Debby
>
>
>
> *From:* viphone@googlegroups.com  *On Behalf Of
> *Sharon Morton
> *Sent:* Saturday, April 17, 2021 10:09 AM
> *To:* viphone@googlegroups.com
> *Subject:* No Longer Able to Activate Links in Amazon Security Alert Text
> Messages
>
>
>
> Hello,
>
>
>
> For whatever reason, and it's driving me crazy, I can no longer activate
> links in security alert text messages from Amazon.  Such messages get sent
> when Amazon accounts are accessed from unknown devices, and/or when
> sensitive account areas, E.G., change password, are accessed.  Normally,
> it's just a matter of double tapping the link after which a page appears
> allowing one to approve or deny the request.  On my iPhone SE2 running the
> current version of iOS, double tapping such links does absolutely nothing.
> I handed my iPhone to a partially sighted friend, who, after I turned off
> VoiceOver, was able to activate the link for me.
>
>
>
> Needless to say, I feel somewhat foolish having successfully used iOS with
> voiceover for several years and now find myself with a very basic problem.
>
>
>
> Any suggestions would be appreciated.
>
>
>
> Thanks and all the best
>
>
>
> Sharon
>
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Re: No Longer Able to Activate Links in Amazon Security Alert Text Messages

2021-04-18 Thread Mike Arrigo 
I just signed in to my Amazon account on my computer, this method does work, at 
least it did for me.

> On Apr 18, 2021, at 7:41 AM, Debby  wrote:
> 
> Hi Sharon,
>  
> You are not alone in this because I have a friend using voiceover who had the 
> same problem. While focused on the message, have you tried turning the rotor 
> to links and then flicking to the link? I had a message on which that method 
> worked, however, I don’t think it was Amazon. By the way I got the tip from 
> this very list.
>  
> Take care and stay safe!
>  
> Debby
>  
> From: viphone@googlegroups.com  On Behalf Of Sharon 
> Morton
> Sent: Saturday, April 17, 2021 10:09 AM
> To: viphone@googlegroups.com
> Subject: No Longer Able to Activate Links in Amazon Security Alert Text 
> Messages
>  
> Hello,
>  
> For whatever reason, and it's driving me crazy, I can no longer activate 
> links in security alert text messages from Amazon.  Such messages get sent 
> when Amazon accounts are accessed from unknown devices, and/or when sensitive 
> account areas, E.G., change password, are accessed.  Normally, it's just a 
> matter of double tapping the link after which a page appears allowing one to 
> approve or deny the request.  On my iPhone SE2 running the current version of 
> iOS, double tapping such links does absolutely nothing.  I handed my iPhone 
> to a partially sighted friend, who, after I turned off VoiceOver, was able to 
> activate the link for me.
>  
> Needless to say, I feel somewhat foolish having successfully used iOS with 
> voiceover for several years and now find myself with a very basic problem.
>  
> Any suggestions would be appreciated.
>  
> Thanks and all the best
>  
> Sharon
> -- 
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>  
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RE: No Longer Able to Activate Links in Amazon Security Alert Text Messages

2021-04-18 Thread Debby 
Hi Sharon,

 

You are not alone in this because I have a friend using voiceover who had the 
same problem. While focused on the message, have you tried turning the rotor to 
links and then flicking to the link? I had a message on which that method 
worked, however, I don’t think it was Amazon. By the way I got the tip from 
this very list.

 

Take care and stay safe!

 

Debby

 

From: viphone@googlegroups.com  On Behalf Of Sharon 
Morton
Sent: Saturday, April 17, 2021 10:09 AM
To: viphone@googlegroups.com
Subject: No Longer Able to Activate Links in Amazon Security Alert Text Messages

 

Hello,

 

For whatever reason, and it's driving me crazy, I can no longer activate links 
in security alert text messages from Amazon.  Such messages get sent when 
Amazon accounts are accessed from unknown devices, and/or when sensitive 
account areas, E.G., change password, are accessed.  Normally, it's just a 
matter of double tapping the link after which a page appears allowing one to 
approve or deny the request.  On my iPhone SE2 running the current version of 
iOS, double tapping such links does absolutely nothing.  I handed my iPhone to 
a partially sighted friend, who, after I turned off VoiceOver, was able to 
activate the link for me.

 

Needless to say, I feel somewhat foolish having successfully used iOS with 
voiceover for several years and now find myself with a very basic problem.

 

Any suggestions would be appreciated.

 

Thanks and all the best

 

Sharon

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