Hi Neil,
First of all, if you hold your phone close to your ear the proximity sensor
engages and it locks the screen. You can touch the screen all day long and
nothing will happen. The way Apple has solved this is that if Voiceover is
running, the speakerphone will automatically turn itself on if you take your
phone away from your ear. Sighted users who don't have Voiceover running
have to tap the speaker button to turn on the speakerphone.
I find that if I need to use the keypad, I take my phone away from my ear,
also make sure you don't have your hand covering the top of the phone near
the cut in the glass where the earpiece is since this is where the proximity
sensor is located. You can practice/test this by just calling maybe some
number like your bank's telephone banking number, start out with the phone
to your ear, once the recording is playing take it away and see when it
changes to speaker, then try to put your hand over the top part of the phone
and try out how and where you have to put it to make it switch back to
earpiece etc.
Anyhow, once it's on speakerphone you should be able to use the screen, the
DialPad maybe hidden in which case you have to swipe and find the KeyPad
button (I think it's called KeyPad).
You may also find that it is hard to hear Voiceover over the call volume. I
suggest you add Volume to your rotor if you haven't done so already (in
Settings, General, Accessibility, Voiceover, Rotor). Now when you are on a
phone call and Voiceover is not loud enough, try to turn the rotor to volume
and then flick up to make Voiceover louder, you can also try to make the
call quieter with the volume down key. This used to work like a charm in iOS
5 and I was always able to balance the 2 volume levels nicely, but in iOS 6
unfortunately some people or devices seem to have problems with this. I
can't speak for the iPhone 5, but on my 4S I can't do this so good any more.
The best solution is of course to use a headset, either the earpods that
came with your phone or even a bluetootgh headset. That way you hear
Voiceover perfectly via the headset after you switch your phone to
speakerphone.
I'll answer your question about switching to speakerphone in Skype
separately.
Regards,
Sieghard
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Neal Ewers
Sent: Monday, March 18, 2013 8:35 AM
To: viphone@googlegroups.com
Subject: Trouble getting voiceover to speak during a phone call
Hi, Do any of you have this problem? I am on a call and trying to find the
number pad or speaker button, etc. For long periods of time, touching the
screen offers no feedback at all. Every once in a while, I can get it to
speak, but not always. I'm not sure what is going on. Any hints would be
appreciated. I do have my ear near the speaker so I know I am hearing what
is or is not happening, I did discover that if I put it on speaker however,
it would work better.
Any clues?
Neal
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