Re: Question about Paramount+ app

2021-12-06 Thread CHELA Robles
Well I tested out the whole uninstall and reinstall the app like Peter 
suggested and it works so thank you Peter.

Sent from my iPhone

> On Dec 6, 2021, at 4:50 PM, Ken Brown  wrote:
> 
> Chela, if you go into the app and click on more or double tap on more it’ll 
> bring up the account page go into that and at the bottom you’ll see support 
> if you tap on that there is a button that will allow you to send a message to 
> Paramount plus and you can describe your problem. 
> 
> Sent from my iPhone
> 
>> On Dec 6, 2021, at 1:46 PM, CHELA Robles  wrote:
>> I am running iOS 15.1 on an iPhone 8 plus lately I have noticed the 
>> Paramount plus app while watching a TV program for example, when I’m in the 
>> middle of the TV program, the audio stops and it backs me out of the app and 
>> onto my home screen landing me back to where my weather widget is so I’m 
>> just wondering am I the only one having this issue seems like it’s crashing 
>> quite a lot. Is there a way to contact the developer to report this issue?
>> 
>> Sent from my iPhone
>> 
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Re: Question about Paramount+ app

2021-12-06 Thread CHELA Robles
Well I got the typical auto response saying due to high volumes of emails that 
they are not able to respond so I think what I will do is take Peter‘s 
suggestion and uninstall and then reinstall and see what happens. Nonetheless I 
did send an email to the Paramount+ team courtesy of Ken's instructions. We 
shall see what happens.

Sent from my iPhone

> On Dec 6, 2021, at 4:49 PM, Peter Logan  wrote:
> 
> I am having no trouble on an iPhone 13 or an iPad mini five…
> 
> Maybe you should remove and reinstall… That might fix it…
> 
> Sent from my IPhone.
> 
>> On Dec 6, 2021, at 2:46 PM, CHELA Robles  wrote:
>> 
>> I am running iOS 15.1 on an iPhone 8 plus lately I have noticed the 
>> Paramount plus app while watching a TV program for example, when I’m in the 
>> middle of the TV program, the audio stops and it backs me out of the app and 
>> onto my home screen landing me back to where my weather widget is so I’m 
>> just wondering am I the only one having this issue seems like it’s crashing 
>> quite a lot. Is there a way to contact the developer to report this issue?
>> 
>> Sent from my iPhone
>> 
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>> caraqu...@caraquinn.com
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Re: Question about Paramount+ app

2021-12-06 Thread CHELA Robles
Thank you I just emailed them we’ll see what happens. In response to the other 
person who told me to uninstall and reinstall I’m gonna wait and see what the 
Paramount+ iOS feedback team says first you guys have been extremely helpful.

Sent from my iPhone

> On Dec 6, 2021, at 4:50 PM, Ken Brown  wrote:
> 
> Chela, if you go into the app and click on more or double tap on more it’ll 
> bring up the account page go into that and at the bottom you’ll see support 
> if you tap on that there is a button that will allow you to send a message to 
> Paramount plus and you can describe your problem. 
> 
> Sent from my iPhone
> 
>> On Dec 6, 2021, at 1:46 PM, CHELA Robles  wrote:
>> I am running iOS 15.1 on an iPhone 8 plus lately I have noticed the 
>> Paramount plus app while watching a TV program for example, when I’m in the 
>> middle of the TV program, the audio stops and it backs me out of the app and 
>> onto my home screen landing me back to where my weather widget is so I’m 
>> just wondering am I the only one having this issue seems like it’s crashing 
>> quite a lot. Is there a way to contact the developer to report this issue?
>> 
>> Sent from my iPhone
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
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>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
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> 
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Re: Question about Paramount+ app

2021-12-06 Thread Ken Brown
Chela, if you go into the app and click on more or double tap on more it’ll 
bring up the account page go into that and at the bottom you’ll see support if 
you tap on that there is a button that will allow you to send a message to 
Paramount plus and you can describe your problem. 

Sent from my iPhone

> On Dec 6, 2021, at 1:46 PM, CHELA Robles  wrote:
> I am running iOS 15.1 on an iPhone 8 plus lately I have noticed the 
> Paramount plus app while watching a TV program for example, when I’m in the 
> middle of the TV program, the audio stops and it backs me out of the app and 
> onto my home screen landing me back to where my weather widget is so I’m just 
> wondering am I the only one having this issue seems like it’s crashing quite 
> a lot. Is there a way to contact the developer to report this issue?
> 
> Sent from my iPhone
> 
> -- 
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> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
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> 
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Re: Question about Paramount+ app

2021-12-06 Thread Peter Logan
I am having no trouble on an iPhone 13 or an iPad mini five…

Maybe you should remove and reinstall… That might fix it…

Sent from my IPhone.

> On Dec 6, 2021, at 2:46 PM, CHELA Robles  wrote:
> 
> I am running iOS 15.1 on an iPhone 8 plus lately I have noticed the 
> Paramount plus app while watching a TV program for example, when I’m in the 
> middle of the TV program, the audio stops and it backs me out of the app and 
> onto my home screen landing me back to where my weather widget is so I’m just 
> wondering am I the only one having this issue seems like it’s crashing quite 
> a lot. Is there a way to contact the developer to report this issue?
> 
> Sent from my iPhone
> 
> -- 
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> 
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