RE: Unable to buy anything on Amazon using iPhone

2019-01-04 Thread Sieghard Weitzel 
As Richard said, you can always use Safari on the iPhone and go to the Amazon 
mobile site which should work. Of course this needs to be fixed in the app, but 
as a hopefully temporary work-around this should work if you don't have a 
computer or don't want to use it for some reason.

From: viphone@googlegroups.com  On Behalf Of Nicola 
Sanders
Sent: Thursday, January 3, 2019 11:57 AM
To: viphone@googlegroups.com
Subject: Re: Unable to buy anything on Amazon using iPhone


Hi all,

This is a very annoying problem. I recently made a purchase using the app and I 
was only able to select the address by locating the "send to this address" 
button on the screen, turning VoiceOver off, touching the screen once at the 
exact location and immediately turning VoiceOver back on. Obghiously you have 
to be very careful when doing this, as in my case the relevant button was very 
close to the "delete this address" button, but I was lucky and it worked first 
time. Of course, I realize that this workaround is not an acceptable solution 
and I'll contact Amazon about it as well. I only mention it in case, like me, 
you're really stuck and need to get the job done without waiting for access to 
a PC.
Best
Nicky

Sent from my iPhone

On 3 Jan 2019, at 20:13, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:
Judi,
Try filling out this contact form on the UK website, I think they would then 
call you.

https://www.amazon.co.uk/ap/signin?_encoding=UTF8_handle=anywhere_v2_uk_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select=checkid_setup=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0=http%3A%2F%2Fspecs.openid.net%2Fextensions%2Fpape%2F1.0_auth_age=0_to=https%3A%2F%2Fwww.amazon.co.uk%2Fgp%2Faw%2Fpsi.html%3Fie%3DUTF8%26cartID%3D261-0240397-2520054%26destinationURL%3D%252Fgp%252Faw%252Fcontact-us%252Fphone%26packedQuery%3Dref_%257Caw_cu_landing=anywhere_uk=%3Fie%3DUTF8%26destinationURL%3D%252Fgp%252Faw%252Fcontact-us%252Fphone%26ref%255F%3Daw%255Fcu%255Flanding



"He that cannot forgive others, breaks the bridge over which he must pass 
himself, for every man hath need to be forgiven."

Edward Herbert, 1st Baron Herbert of Cherbury (March 3, 1583 – August 20, 1648)



On Jan 3, 2019, at 10:27 AM, Judy Pryor 
mailto:judypry...@gmail.com>> wrote:
I am in the UK Richard the emails between Amazon and I have been going on for 
quite a while with no results.

Judy

Sent from my iPhone


On 3 Jan 2019, at 18:18, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

I just discovered that too.
You can do it through the web, but not through their app.
I'd suggest calling Amazon customer service for people with disabilities at: 
888-283-1678
And tell them about this and perhaps they can assist with the order.
I just had to finish an order with my computer through their web site.

Richard




“Definition of an expert: An ex is a has-been and a spirt is a drip under 
pressure.” – Bruce U. Utah Phillips

-Original Message-
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Judy 
Pryor
Sent: Thursday, January 3, 2019 9:58 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Unable to buy anything on Amazon using iPhone

For quite a while now I have been unable to buy anything from Amazon using my 
iPhone SE running the latest ios.  I can get as far as selecting an address and 
can go no further.  I then have to get my old Macbook and complete the purchase 
from there.  Its driving me crazy.  I have had several emails from Amazon 
saying I should sign out and delete all Cookies which I think I did. I cleared 
out the history on my iPhone or should i do something else.

Any help would be very much appreciated.

Kind regards

Judy

Sent from my iPhone

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Re: Unable to buy anything on Amazon using iPhone

2019-01-03 Thread Judy Pryor 
Many thanks Richard,   I have done this and hopefully it will be reported to 
the powers that be.

Judy

Sent from my iPhone

> On 3 Jan 2019, at 19:13, Richard Turner  wrote:
> 
> Judi,
> Try filling out this contact form on the UK website, I think they would then 
> call you.
> 
> https://www.amazon.co.uk/ap/signin?_encoding=UTF8_handle=anywhere_v2_uk_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select=checkid_setup=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0=http%3A%2F%2Fspecs.openid.net%2Fextensions%2Fpape%2F1.0_auth_age=0_to=https%3A%2F%2Fwww.amazon.co.uk%2Fgp%2Faw%2Fpsi.html%3Fie%3DUTF8%26cartID%3D261-0240397-2520054%26destinationURL%3D%252Fgp%252Faw%252Fcontact-us%252Fphone%26packedQuery%3Dref_%257Caw_cu_landing=anywhere_uk=%3Fie%3DUTF8%26destinationURL%3D%252Fgp%252Faw%252Fcontact-us%252Fphone%26ref%255F%3Daw%255Fcu%255Flanding
> 
> 
> 
> "He that cannot forgive others, breaks the bridge over which he must pass 
> himself, for every man hath need to be forgiven."
> Edward Herbert, 1st Baron Herbert of Cherbury (March 3, 1583 – August 20, 
> 1648)
> 
> 
> On Jan 3, 2019, at 10:27 AM, Judy Pryor  wrote:
> 
>> I am in the UK Richard the emails between Amazon and I have been going on 
>> for quite a while with no results.
>> 
>> Judy
>> 
>> Sent from my iPhone
>> 
 On 3 Jan 2019, at 18:18, Richard Turner  
 wrote:
>>> 
>>> I just discovered that too.
>>> You can do it through the web, but not through their app.
>>> I'd suggest calling Amazon customer service for people with disabilities 
>>> at: 888-283-1678
>>> And tell them about this and perhaps they can assist with the order.
>>> I just had to finish an order with my computer through their web site.
>>> 
>>> Richard
>>> 
>>> 
>>> 
>>> 
>>> “Definition of an expert: An ex is a has-been and a spirt is a drip under 
>>> pressure.” – Bruce U. Utah Phillips
>>> 
>>> -Original Message-
>>> From: viphone@googlegroups.com  On Behalf Of Judy 
>>> Pryor
>>> Sent: Thursday, January 3, 2019 9:58 AM
>>> To: viphone@googlegroups.com
>>> Subject: Unable to buy anything on Amazon using iPhone
>>> 
>>> For quite a while now I have been unable to buy anything from Amazon using 
>>> my iPhone SE running the latest ios.  I can get as far as selecting an 
>>> address and can go no further.  I then have to get my old Macbook and 
>>> complete the purchase from there.  Its driving me crazy.  I have had 
>>> several emails from Amazon saying I should sign out and delete all Cookies 
>>> which I think I did. I cleared out the history on my iPhone or should i do 
>>> something else.
>>> 
>>> Any help would be very much appreciated.
>>> 
>>> Kind regards
>>> 
>>> Judy
>>> 
>>> Sent from my iPhone
>>> 
>>> -- 
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>>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
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Re: Unable to buy anything on Amazon using iPhone

2019-01-03 Thread Nicola Sanders 

Hi all,

This is a very annoying problem. I recently made a purchase using the app and I 
was only able to select the address by locating the "send to this address" 
button on the screen, turning VoiceOver off, touching the screen once at the 
exact location and immediately turning VoiceOver back on. Obghiously you have 
to be very careful when doing this, as in my case the relevant button was very 
close to the "delete this address" button, but I was lucky and it worked first 
time. Of course, I realize that this workaround is not an acceptable solution 
and I'll contact Amazon about it as well. I only mention it in case, like me, 
you're really stuck and need to get the job done without waiting for access to 
a PC.
Best
Nicky


Sent from my iPhone

> On 3 Jan 2019, at 20:13, Richard Turner  wrote:
> 
> Judi,
> Try filling out this contact form on the UK website, I think they would then 
> call you.
> 
> https://www.amazon.co.uk/ap/signin?_encoding=UTF8_handle=anywhere_v2_uk_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select=checkid_setup=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0=http%3A%2F%2Fspecs.openid.net%2Fextensions%2Fpape%2F1.0_auth_age=0_to=https%3A%2F%2Fwww.amazon.co.uk%2Fgp%2Faw%2Fpsi.html%3Fie%3DUTF8%26cartID%3D261-0240397-2520054%26destinationURL%3D%252Fgp%252Faw%252Fcontact-us%252Fphone%26packedQuery%3Dref_%257Caw_cu_landing=anywhere_uk=%3Fie%3DUTF8%26destinationURL%3D%252Fgp%252Faw%252Fcontact-us%252Fphone%26ref%255F%3Daw%255Fcu%255Flanding
> 
> 
> 
> "He that cannot forgive others, breaks the bridge over which he must pass 
> himself, for every man hath need to be forgiven."
> Edward Herbert, 1st Baron Herbert of Cherbury (March 3, 1583 – August 20, 
> 1648)
> 
> 
> On Jan 3, 2019, at 10:27 AM, Judy Pryor  wrote:
> 
>> I am in the UK Richard the emails between Amazon and I have been going on 
>> for quite a while with no results.
>> 
>> Judy
>> 
>> Sent from my iPhone
>> 
 On 3 Jan 2019, at 18:18, Richard Turner  
 wrote:
>>> 
>>> I just discovered that too.
>>> You can do it through the web, but not through their app.
>>> I'd suggest calling Amazon customer service for people with disabilities 
>>> at: 888-283-1678
>>> And tell them about this and perhaps they can assist with the order.
>>> I just had to finish an order with my computer through their web site.
>>> 
>>> Richard
>>> 
>>> 
>>> 
>>> 
>>> “Definition of an expert: An ex is a has-been and a spirt is a drip under 
>>> pressure.” – Bruce U. Utah Phillips
>>> 
>>> -Original Message-
>>> From: viphone@googlegroups.com  On Behalf Of Judy 
>>> Pryor
>>> Sent: Thursday, January 3, 2019 9:58 AM
>>> To: viphone@googlegroups.com
>>> Subject: Unable to buy anything on Amazon using iPhone
>>> 
>>> For quite a while now I have been unable to buy anything from Amazon using 
>>> my iPhone SE running the latest ios.  I can get as far as selecting an 
>>> address and can go no further.  I then have to get my old Macbook and 
>>> complete the purchase from there.  Its driving me crazy.  I have had 
>>> several emails from Amazon saying I should sign out and delete all Cookies 
>>> which I think I did. I cleared out the history on my iPhone or should i do 
>>> something else.
>>> 
>>> Any help would be very much appreciated.
>>> 
>>> Kind regards
>>> 
>>> Judy
>>> 
>>> Sent from my iPhone
>>> 
>>> -- 
>>> The following information is important for all members of the V iPhone list.
>>> 
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>> 
>>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>>> caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
>>> https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fviphone%40googlegroups.com%2Fdata=02%7C01%7C%7C30b6062edc694ffe8ca708d671a90efd%7C84df9e7fe9f640afb435%7C1%7C0%7C636821368240657242sdata=1E9GPQBDvoW9C6VcruaiJEI65q1%2BjD1JNb985cSXCGk%3Dreserved=0
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>>> For more options, visit 
>>>

Re: Unable to buy anything on Amazon using iPhone

2019-01-03 Thread Richard Turner 
Judi,
Try filling out this contact form on the UK website, I think they would then 
call you.

https://www.amazon.co.uk/ap/signin?_encoding=UTF8_handle=anywhere_v2_uk_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select=checkid_setup=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0=http%3A%2F%2Fspecs.openid.net%2Fextensions%2Fpape%2F1.0_auth_age=0_to=https%3A%2F%2Fwww.amazon.co.uk%2Fgp%2Faw%2Fpsi.html%3Fie%3DUTF8%26cartID%3D261-0240397-2520054%26destinationURL%3D%252Fgp%252Faw%252Fcontact-us%252Fphone%26packedQuery%3Dref_%257Caw_cu_landing=anywhere_uk=%3Fie%3DUTF8%26destinationURL%3D%252Fgp%252Faw%252Fcontact-us%252Fphone%26ref%255F%3Daw%255Fcu%255Flanding




"He that cannot forgive others, breaks the bridge over which he must pass 
himself, for every man hath need to be forgiven."

Edward Herbert, 1st Baron Herbert of Cherbury (March 3, 1583 – August 20, 1648)


On Jan 3, 2019, at 10:27 AM, Judy Pryor 
mailto:judypry...@gmail.com>> wrote:

I am in the UK Richard the emails between Amazon and I have been going on for 
quite a while with no results.

Judy

Sent from my iPhone

On 3 Jan 2019, at 18:18, Richard Turner 
mailto:richardturne...@outlook.com>> wrote:

I just discovered that too.
You can do it through the web, but not through their app.
I'd suggest calling Amazon customer service for people with disabilities at: 
888-283-1678
And tell them about this and perhaps they can assist with the order.
I just had to finish an order with my computer through their web site.

Richard




“Definition of an expert: An ex is a has-been and a spirt is a drip under 
pressure.” – Bruce U. Utah Phillips

-Original Message-
From: viphone@googlegroups.com 
mailto:viphone@googlegroups.com>> On Behalf Of Judy 
Pryor
Sent: Thursday, January 3, 2019 9:58 AM
To: viphone@googlegroups.com
Subject: Unable to buy anything on Amazon using iPhone

For quite a while now I have been unable to buy anything from Amazon using my 
iPhone SE running the latest ios.  I can get as far as selecting an address and 
can go no further.  I then have to get my old Macbook and complete the purchase 
from there.  Its driving me crazy.  I have had several emails from Amazon 
saying I should sign out and delete all Cookies which I think I did. I cleared 
out the history on my iPhone or should i do something else.

Any help would be very much appreciated.

Kind regards

Judy

Sent from my iPhone

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Re: Unable to buy anything on Amazon using iPhone

2019-01-03 Thread Judy Pryor 
I am in the UK Richard the emails between Amazon and I have been going on for 
quite a while with no results.

Judy

Sent from my iPhone

> On 3 Jan 2019, at 18:18, Richard Turner  wrote:
> 
> I just discovered that too.
> You can do it through the web, but not through their app.
> I'd suggest calling Amazon customer service for people with disabilities at: 
> 888-283-1678
> And tell them about this and perhaps they can assist with the order.
> I just had to finish an order with my computer through their web site.
> 
> Richard
> 
> 
> 
> 
> “Definition of an expert: An ex is a has-been and a spirt is a drip under 
> pressure.” – Bruce U. Utah Phillips
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Judy 
> Pryor
> Sent: Thursday, January 3, 2019 9:58 AM
> To: viphone@googlegroups.com
> Subject: Unable to buy anything on Amazon using iPhone
> 
> For quite a while now I have been unable to buy anything from Amazon using my 
> iPhone SE running the latest ios.  I can get as far as selecting an address 
> and can go no further.  I then have to get my old Macbook and complete the 
> purchase from there.  Its driving me crazy.  I have had several emails from 
> Amazon saying I should sign out and delete all Cookies which I think I did. I 
> cleared out the history on my iPhone or should i do something else.
> 
> Any help would be very much appreciated.
> 
> Kind regards
> 
> Judy
> 
> Sent from my iPhone
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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RE: Unable to buy anything on Amazon using iPhone

2019-01-03 Thread Richard Turner 
I just discovered that too.
You can do it through the web, but not through their app.
I'd suggest calling Amazon customer service for people with disabilities at: 
888-283-1678
And tell them about this and perhaps they can assist with the order.
I just had to finish an order with my computer through their web site.

Richard




“Definition of an expert: An ex is a has-been and a spirt is a drip under 
pressure.” – Bruce U. Utah Phillips

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Judy 
Pryor
Sent: Thursday, January 3, 2019 9:58 AM
To: viphone@googlegroups.com
Subject: Unable to buy anything on Amazon using iPhone

For quite a while now I have been unable to buy anything from Amazon using my 
iPhone SE running the latest ios.  I can get as far as selecting an address and 
can go no further.  I then have to get my old Macbook and complete the purchase 
from there.  Its driving me crazy.  I have had several emails from Amazon 
saying I should sign out and delete all Cookies which I think I did. I cleared 
out the history on my iPhone or should i do something else.

Any help would be very much appreciated.

Kind regards

Judy

Sent from my iPhone

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