Visual Voice mail and unified voice mail

2013-11-17 Thread Wayne gmail
 

 

In case anyone here has run into the problem I had when I first got my
IPhone, I thought I would mention that visual voice mail must be turned off
to allow you to use ATT unified voice mail service.

   I very much like getting notified of voice mail on both of our IPhones as
well as on the home land line.  We can also check our voice mail from any
one of the three.  However, when ATT set up our new IPhones, the default is
to use visual voice mail which will not work with the unified voice mail.
It is necessary to call their tech support and get them to change that
setting on your account if you wish to use unified voice mail.  You can
change your settings online to enable an email notification of a new voice
mail but the visual voice mail is not changeable online.

 

Regards,

Wayne

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Re: Visual Voice mail and unified voice mail

2013-11-17 Thread Esther Levegnale
Hi, Wayne,

Thanks for that tip on Unified Voice Mail.  I've had trouble entering it into 
my contacts and placing the commas correctly and it never worked for me.  What 
I ended up doing was calling my home phone number, and at the start of my 
message, I would press the Star key, which would put me into the Voice Mail 
system, then enter my ID number.  I'll have to call ATT Tech Support to see if 
my Visual Voice Mail is on.

Esther L

Sent from Esther's Amazing iPhone!

 On Nov 17, 2013, at 2:37 PM, Wayne gmail  ewaynebrum...@gmail.com wrote:
 
  
  
 In case anyone here has run into the problem I had when I first got my 
 IPhone, I thought I would mention that visual voice mail must be turned off 
 to allow you to use ATT unified voice mail service.
I very much like getting notified of voice mail on both of our IPhones as 
 well as on the home land line.  We can also check our voice mail from any one 
 of the three.  However, when ATT set up our new IPhones, the default is to 
 use visual voice mail which will not work with the unified voice mail.  It is 
 necessary to call their tech support and get them to change that setting on 
 your account if you wish to use unified voice mail.  You can change your 
 settings online to enable an email notification of a new voice mail but the 
 visual voice mail is not changeable online.
  
 Regards,
 Wayne
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