Re: Wi-Fi Troubleshooting – steps to take if you are having trouble connecting your Neato Botvac Connected robot - Neato

2016-08-08 Thread 'Sandratomkins' via VIPhone
Jenifer,

Well done you!! I am so relieved! i have not scheduled mine yet. If I might 
suggest something, don't do it yet. There is a period of time which is called 
"neatoising" your home. The first few times the Bot does his thing, he will get 
stuck in different places, will try to eat your curtains of the dog toys. You 
need to observe and adapt your house so that he can clean without misshap. Go 
slowly to start, get used to him and his needs, and then, once you are sure he 
won't get trapped by something that you can remedy, then it will be time to 
schedule.

Play with the app, emty the bin and sort out the brushes. This is all part 
of the learning curve and will pay dividends, in the long run.

So happy for you,

Sandy. 

sent from the dark side of the moon

> On 8 Aug 2016, at 23:23, Jenifer Barr <claudas...@gmail.com> wrote:
> 
> Hi Sandy.
> Got it connected! Thank you so much for the article!!!
> Now... How do I schedule it to clean? 
> Thank you so so much again!!!
> 
> 
> Jenifer Barr
> Jenifer571 on dice world
> Sent from my iPhone
> 
>> On Aug 8, 2016, at 10:48 AM, 'Sandratomkins' via VIPhone 
>> <viphone@googlegroups.com> wrote:
>> 
>> Hi Jen,
>> 
>>Sorry! I got behind with my mail for a while there!!
>> 
>>Below is a link to the trouble-shooting instructions for getting your 
>> BotVac Connected with your phone over the wifi.
>> 
>>Also, they do have both online chat support or a number to wring for 
>> direct help. The first question has to be, are you sure your Router is 
>> working on the lower 240 setting? I may not be quite accurate there, but it 
>> can't work on the 500 setting. I seem to remember getting in a bit of a mess 
>> with mine, first time setting it up, and I had to do the wifi reset by 
>> pressing the front right corner of the straight edged bumper while holding 
>> down the right button for a few seconds. I think this is described on the 
>> below linked webpage. Once reset, I had to get sighted help to set up the 
>> wifi on the Bot again. I remember that until I did this, I could get it to 
>> be a temporary access point for me. I think I used this page to 
>> trouble-shoot, so, good luck!!
>> 
>> Please keep me posted,
>> Sandy. 
>> https://www.neatorobotics.com/support/articles/wi-fi-troubleshooting-steps-to-take-if-you-are-having-trouble-connecting-your-neato-botvac-connected-robot/
>> 
>> 
>> sent from the dark side of the moon
>> 
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Re: Wi-Fi Troubleshooting – steps to take if you are having trouble connecting your Neato Botvac Connected robot - Neato

2016-08-08 Thread Jenifer Barr
Hi Sandy.
Got it connected! Thank you so much for the article!!!
Now... How do I schedule it to clean? 
Thank you so so much again!!!


Jenifer Barr
Jenifer571 on dice world
Sent from my iPhone

> On Aug 8, 2016, at 10:48 AM, 'Sandratomkins' via VIPhone 
> <viphone@googlegroups.com> wrote:
> 
> Hi Jen,
> 
>Sorry! I got behind with my mail for a while there!!
> 
>Below is a link to the trouble-shooting instructions for getting your 
> BotVac Connected with your phone over the wifi.
> 
>Also, they do have both online chat support or a number to wring for 
> direct help. The first question has to be, are you sure your Router is 
> working on the lower 240 setting? I may not be quite accurate there, but it 
> can't work on the 500 setting. I seem to remember getting in a bit of a mess 
> with mine, first time setting it up, and I had to do the wifi reset by 
> pressing the front right corner of the straight edged bumper while holding 
> down the right button for a few seconds. I think this is described on the 
> below linked webpage. Once reset, I had to get sighted help to set up the 
> wifi on the Bot again. I remember that until I did this, I could get it to be 
> a temporary access point for me. I think I used this page to trouble-shoot, 
> so, good luck!!
> 
> Please keep me posted,
> Sandy. 
> https://www.neatorobotics.com/support/articles/wi-fi-troubleshooting-steps-to-take-if-you-are-having-trouble-connecting-your-neato-botvac-connected-robot/
> 
> 
> sent from the dark side of the moon
> 
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> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
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Re: Wi-Fi Troubleshooting – steps to take if you are having trouble connecting your Neato Botvac Connected robot - Neato

2016-08-08 Thread Jenifer Barr
Hi Sandy. 
Thanks for that link! My friend is coming over tonight and we're gonna figure 
it out if it's the last thing we do. Lol. I just can't believe the problems I'm 
having. I saw the temporary access point once and it couldn't connect so then I 
reset my wifi router as I have to do sometimes and it's not showing up at all. 
Thanks for all of the great info you're given me... And I will deffetetly keep 
you posted. Keep your fingers crossed! 

Jenifer Barr
Jenifer571 on dice world
Sent from my iPhone

> On Aug 8, 2016, at 10:48 AM, 'Sandratomkins' via VIPhone 
> <viphone@googlegroups.com> wrote:
> 
> Hi Jen,
> 
>Sorry! I got behind with my mail for a while there!!
> 
>Below is a link to the trouble-shooting instructions for getting your 
> BotVac Connected with your phone over the wifi.
> 
>Also, they do have both online chat support or a number to wring for 
> direct help. The first question has to be, are you sure your Router is 
> working on the lower 240 setting? I may not be quite accurate there, but it 
> can't work on the 500 setting. I seem to remember getting in a bit of a mess 
> with mine, first time setting it up, and I had to do the wifi reset by 
> pressing the front right corner of the straight edged bumper while holding 
> down the right button for a few seconds. I think this is described on the 
> below linked webpage. Once reset, I had to get sighted help to set up the 
> wifi on the Bot again. I remember that until I did this, I could get it to be 
> a temporary access point for me. I think I used this page to trouble-shoot, 
> so, good luck!!
> 
> Please keep me posted,
> Sandy. 
> https://www.neatorobotics.com/support/articles/wi-fi-troubleshooting-steps-to-take-if-you-are-having-trouble-connecting-your-neato-botvac-connected-robot/
> 
> 
> sent from the dark side of the moon
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
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Wi-Fi Troubleshooting – steps to take if you are having trouble connecting your Neato Botvac Connected robot - Neato

2016-08-08 Thread 'Sandratomkins' via VIPhone
Hi Jen,

Sorry! I got behind with my mail for a while there!!

Below is a link to the trouble-shooting instructions for getting your 
BotVac Connected with your phone over the wifi.

Also, they do have both online chat support or a number to wring for direct 
help. The first question has to be, are you sure your Router is working on the 
lower 240 setting? I may not be quite accurate there, but it can't work on the 
500 setting. I seem to remember getting in a bit of a mess with mine, first 
time setting it up, and I had to do the wifi reset by pressing the front right 
corner of the straight edged bumper while holding down the right button for a 
few seconds. I think this is described on the below linked webpage. Once reset, 
I had to get sighted help to set up the wifi on the Bot again. I remember that 
until I did this, I could get it to be a temporary access point for me. I think 
I used this page to trouble-shoot, so, good luck!!

Please keep me posted,
Sandy. 
https://www.neatorobotics.com/support/articles/wi-fi-troubleshooting-steps-to-take-if-you-are-having-trouble-connecting-your-neato-botvac-connected-robot/


sent from the dark side of the moon

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can reach Cara at caraqu...@caraquinn.com

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