RE: VNC authentication failed! one one machine, but not on another... Help!

2003-11-28 Thread James Weatherall
Alan,
 
Absence of AuthHosts will not cause problems.
 
To reiterate my first mail on this - Your connection has rejected is
what you'll get if you've had too many Authentication Failure messages
previously.
 
Are you *sure* that your client computer's keyboard layout hasn't
changed, and that you're definitely typing in the password you think
you're typing in?  Does it appear correctly if you type it into Notepad
on that PC?
 
Cheers,
 
Wez @ RealVNC Ltd.

-Original Message-
From: Alan Van Loon [mailto:[EMAIL PROTECTED] 
Sent: 28 November 2003 17:13
To: James Weatherall
Subject: RE: VNC authentication failed! one one machine, but not on
another... Help!



I'll throw one more wrench into the works...I had saved a shortcut onto
the desktop for connecting to two servers I frequently use, and I
haven't changed them, but I get the same symptoms when I try to connect
using them (with the passwords saved) as when I type in the password, so
I don't think that the passwords are the issue.  

 

As for as registry entry on the server, there are about 100 machines
that I connect to.  Is it possible that they would all change at the
same time?  

 

One of the servers that I am trying to connect to is on the same desk as
my workstation (about 18" away), and I am not getting (nor have I ever
set up) a problem with the user accepting or rejecting the connection
(the user would be me :-)).

 

I'll check the registry entries on the server on my desk, just in case
though...

 

First time through, didn't find the string "AuthHosts"...

 

Second time through, didn't find the string "AuthH"... it appears it
doesn't have this registry entry.  Could this be contributing to the
problem?
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RE: VNC authentication failed! one one machine, but not on another... Help!

2003-11-28 Thread James Weatherall
Alan,
 
"Your connection has been rejected" could mean one of three things:
 
- You have failed to enter the correct password so many times that the
server thinks you are trying to crack a password and so will only allow
a single connection attempt from that host every minute or so.
 
- The AuthHosts registry entry at the server explicitly specifies that
that particular client machine should not be allowed to connect.
 
- The AuthHosts registry entry at the server specifies that connections
from that particular client machine must be accepted by a local user,
but the local user is rejecting them, or the query is timing out.
 
The fact that you get Authentication Failure every so often suggests
that the password is the issue.  If one particular machine is failing
authentication and others aren't then you should check the states of
Caps Lock, Num Lock, etc and that the keyboard layout is set correctly
on that machine.
 
Cheers,
 
Wez @ RealVNC Ltd.

-Original Message-
From: Alan Van Loon [mailto:[EMAIL PROTECTED] 
Sent: 28 November 2003 16:43
To: James Weatherall
Subject: RE: VNC authentication failed! one one machine, but not on
another... Help!





 

 

and sometimes: (I think after the previous one)



 

and from IE 6:



-Original Message-
From: James Weatherall [mailto:[EMAIL PROTECTED] 
Sent: Friday, November 28, 2003 10:36 AM
To: 'Alan Van Loon'; [EMAIL PROTECTED]
Subject: RE: VNC authentication failed! one one machine, but not on
another... Help!

 

Alan,

 

What is the actual error message you get, using the latest VNC Viewer

(4b4) as the client on the problem machine?

 

Do you have any firewalling software installed on that machine?

 

Cheers,

 

Wez @ RealVNC Ltd.

 

> I have been running VNC (ver 3.3.7) for quite a while now, 

> and suddenly my

> main client (I use it to connect to multiple remotes for 

> support) has not

> been able to connect to ANY of the remotes.  However, if I 

> use one of the

> remotes, I can connect to the other remotes fine.  (So, it is 

> not a password

> issue...)

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RE: VNC authentication failed! one one machine, but not on another... Help!

2003-11-28 Thread James Weatherall
Alan,

What is the actual error message you get, using the latest VNC Viewer
(4b4) as the client on the problem machine?

Do you have any firewalling software installed on that machine?

Cheers,

Wez @ RealVNC Ltd.

> I have been running VNC (ver 3.3.7) for quite a while now, 
> and suddenly my
> main client (I use it to connect to multiple remotes for 
> support) has not
> been able to connect to ANY of the remotes.  However, if I 
> use one of the
> remotes, I can connect to the other remotes fine.  (So, it is 
> not a password
> issue...)
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