Re: Mail preferences

2013-10-08 Thread Tim Law
Hello Ronni

I deleted the files as suggested and Mail app behaved as you described, as in 
it rebuilt the mailboxes. There were 34148 messages so it took a while

Unfortunately nothing has resolved. Entering the correct password into the pop 
up box that occurs when Mail is checking mailboxes doesn't enable connection to 
the server

The connection doctor shows a green connection to the outgoing mail server 
belonging to the domain and also to bigpond. It show red to gmail for sending 
mail which used to be the sending server of choice. 

All incoming accounts say the password is incorrect  
As I said before, I know I'm using the correct pw as I can login via webmail. 
Also the servers are okay as is mail on the iPhone which works fine. 

Assuming I can get the administrator login tomorrow, what are the next steps?

First thing I want to do is to 'approve' the security certificates as being 
trusted. Having said that, I've turned off all SSL so the certificate should 
not be needed, I think...

Ta

Tim

Thanks
Tim


Sent from my iPhone

 On 8 Oct 2013, at 12:55 pm, Tim Law t...@peoplehelp.com.au wrote:
 
 Thanks Ronni
 
 I'll see how that goes later this afternoon. 
 
 I'll find out the administrator password tomorrow when the business owner 
 arrives back. I expect to find out lots of other things too if his email is 
 still not functioning, k. :-)
 Thanks
 
 Tim
 
 Sent from my iPhone
 
 On 8 Oct 2013, at 12:22 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi again Tim,
 
 I cannot 'rebuild' the account as that option is greyed out
 
 Do you mean you cannot  'Rebuild' the Mailboxes?
 That is when you select a Mailbox then go to Mailbox (in Menu bar)  Rebuild 
 is greyed out?
 
 If this is the case I suggest you do this:
 1. Quit Mail, navigate to ~/Library/ Mail/V2/MailData and drag the files 
 Envelope Index, Envelope Index-shm, and Envelope Index-wal to the Trash. 
 
 2. When you launch Mail again, you will receive this window.
 
  “Welcome to Mail”- it will tell you that your existing Mail messages need 
 to be imported into the new version the first time you use Mail. This might 
 take a few minutes. You won’t be able to use Mail until the import is 
 finished.
 
 Click Continue to import your messages now, or click Cancel to import 
 later”. (just as it may have done when you upgraded from Lion to Mountain 
 Lion).   
 
 3. Click ‘Continue’
 
 Depending on how many messages  mailboxes you have it can take awhile to 
 complete.
 
 Let it complete the importing of all mailboxes (Inboxes  Sent Mailboxes)  
 messages—it’s recreating your envelope index from scratch, but don’t worry, 
 you won’t lose any data, such as labels or message status—and when it 
 finishes, your mailboxes should behave correctly.
 
 Cheers,
 
 Ronni
 
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Re: Mail preferences

2013-10-08 Thread Daniel Kerr
Hi Tim

Do you know which ISP it's using?
You could try adding (or removing) DNS settings if he has any in System 
Preferences - Network , depending on the ISP. 
I had mail issues with a client and adding DNS corrected it. 

Worth a try. 

Kind regards
Daniel

Sent from my iPhone 5

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: danielATmacwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested.

 On 8 Oct 2013, at 2:49 pm, Tim Law t...@peoplehelp.com.au wrote:
 
 Hello Ronni
 
 I deleted the files as suggested and Mail app behaved as you described, as in 
 it rebuilt the mailboxes. There were 34148 messages so it took a while
 
 Unfortunately nothing has resolved. Entering the correct password into the 
 pop up box that occurs when Mail is checking mailboxes doesn't enable 
 connection to the server
 
 The connection doctor shows a green connection to the outgoing mail server 
 belonging to the domain and also to bigpond. It show red to gmail for sending 
 mail which used to be the sending server of choice. 
 
 All incoming accounts say the password is incorrect  
 As I said before, I know I'm using the correct pw as I can login via webmail. 
 Also the servers are okay as is mail on the iPhone which works fine. 
 
 Assuming I can get the administrator login tomorrow, what are the next steps?
 
 First thing I want to do is to 'approve' the security certificates as being 
 trusted. Having said that, I've turned off all SSL so the certificate should 
 not be needed, I think...
 
 Ta
 
 Tim
 
 Thanks
 Tim
 
 
 Sent from my iPhone
 
 On 8 Oct 2013, at 12:55 pm, Tim Law t...@peoplehelp.com.au wrote:
 
 Thanks Ronni
 
 I'll see how that goes later this afternoon. 
 
 I'll find out the administrator password tomorrow when the business owner 
 arrives back. I expect to find out lots of other things too if his email is 
 still not functioning, k. :-)
 Thanks
 
 Tim
 
 Sent from my iPhone
 
 On 8 Oct 2013, at 12:22 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi again Tim,
 
 I cannot 'rebuild' the account as that option is greyed out
 
 Do you mean you cannot  'Rebuild' the Mailboxes?
 That is when you select a Mailbox then go to Mailbox (in Menu bar)  
 Rebuild is greyed out?
 
 If this is the case I suggest you do this:
 1. Quit Mail, navigate to ~/Library/ Mail/V2/MailData and drag the files 
 Envelope Index, Envelope Index-shm, and Envelope Index-wal to the Trash. 
 
 2. When you launch Mail again, you will receive this window.
 
  “Welcome to Mail”- it will tell you that your existing Mail messages need 
 to be imported into the new version the first time you use Mail. This might 
 take a few minutes. You won’t be able to use Mail until the import is 
 finished.
 
 Click Continue to import your messages now, or click Cancel to import 
 later”. (just as it may have done when you upgraded from Lion to Mountain 
 Lion).   
 
 3. Click ‘Continue’
 
 Depending on how many messages  mailboxes you have it can take awhile to 
 complete.
 
 Let it complete the importing of all mailboxes (Inboxes  Sent Mailboxes)  
 messages—it’s recreating your envelope index from scratch, but don’t worry, 
 you won’t lose any data, such as labels or message status—and when it 
 finishes, your mailboxes should behave correctly.
 
 Cheers,
 
 Ronni
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Mail preferences

2013-10-08 Thread Ronni Brown
Hi Tim,

Add the DNS settings of the ISP as Daniel has suggested in System Preferences  
Network

Re: 
 First thing I want to do is to 'approve' the security certificates as being 
 trusted. Having said that, I've turned off all SSL so the certificate 
 should not be needed, I think...

Turn SSL back ON.
The name in a server’s certificate must match its DNS host name to successfully 
establish a connection. The host name check is not performed for SSL client 
certificates. If there is an extended key usage field, it must contain an 
appropriate value.

If Mail can’t verify a server or a signature, you can review its certificate 
and then trust and accept it.

1. In the Verify Certificate dialog, click Show Certificate.

2. Review the certificate and, if you have confidence in the server or 
signature, click the checkbox to always trust the certificate or to acknowledge 
the signature is valid.

If you want more information about current trust policies, click the Details 
disclosure triangle. 

3. Click Connect or OK, and enter your account password, if prompted.
If the certificate is a root certificate, you must enter the name and password 
of an administrator of the Mac you’re using.

If you want to change a certificate’s trust policy later, you can use Keychain 
Access.
---
Note: You can use the Certificate Assistant in Keychain Access to evaluate a 
certificate and determine if it’s genuine. Software that uses certificates, 
such as an email application or web browser, usually evaluates certificates 
before using them. However, the Certificate Assistant allows you a greater 
amount of control and detail to evaluate a certificate given to you.

1. Open Keychain Access.

2. Click Certificates or My Certificates in the Category column, and 
double-click the certificate you want to evaluate.  
 

3. Choose Keychain Access  Certificate Assistant  Evaluate [certificate name].

4. Select a trust policy:
To evaluate an email certificate: Select “S/MIME (Secure Multipurpose Internet 
Mail Exchange),” and type the email address of the sender.

To evaluate a web server: Select “SSL (Secure Sockets Layer),” and enter the 
host server’s URL. If you want to ask the host for the certificates, select 
“Ask Host For Certificates.”

For any other type of certificate: Select “Generic Apple X509.”
For an explanation about certificate and trust policy, click Learn More.

5. Click Continue.

Cheers,
Ronni

On 08/10/2013, at 3:15 PM, Daniel Kerr dan...@macwizardry.com.au wrote:

 Hi Tim
 
 Do you know which ISP it's using?
 You could try adding (or removing) DNS settings if he has any in System 
 Preferences - Network , depending on the ISP. 
 I had mail issues with a client and adding DNS corrected it. 
 
 Worth a try. 
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: danielATmacwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested.
 
 On 8 Oct 2013, at 2:49 pm, Tim Law t...@peoplehelp.com.au wrote:
 
 Hello Ronni
 
 I deleted the files as suggested and Mail app behaved as you described, as 
 in it rebuilt the mailboxes. There were 34148 messages so it took a while
 
 Unfortunately nothing has resolved. Entering the correct password into the 
 pop up box that occurs when Mail is checking mailboxes doesn't enable 
 connection to the server
 
 The connection doctor shows a green connection to the outgoing mail server 
 belonging to the domain and also to bigpond. It show red to gmail for 
 sending mail which used to be the sending server of choice. 
 
 All incoming accounts say the password is incorrect  
 As I said before, I know I'm using the correct pw as I can login via 
 webmail. Also the servers are okay as is mail on the iPhone which works 
 fine. 
 
 Assuming I can get the administrator login tomorrow, what are the next steps?
 
 First thing I want to do is to 'approve' the security certificates as being 
 trusted. Having said that, I've turned off all SSL so the certificate should 
 not be needed, I think...
 
 Ta
 
 Tim
 
 Thanks
 Tim
 
 
 Sent from my iPhone
 
 On 8 Oct 2013, at 12:55 pm, Tim Law t...@peoplehelp.com.au wrote:
 
 Thanks Ronni
 
 I'll see how that goes later this afternoon. 
 
 I'll find out the administrator password tomorrow when the business owner 
 arrives back. I expect to find out lots of other things too if his email is 
 still not functioning, k. :-)
 Thanks
 
 Tim
 
 Sent from my iPhone
 
 On 8 Oct 

Re: Mail preferences

2013-10-08 Thread Tim Law
Thanks for the input Ronni and Daniel. 

DNS settings match the ISP - vivid wireless. 

I think the certificates are the problem. Whilst on initial checking there is a 
green tick and as stance the certificate is valid, when I enter an email 
address or mail.domain.com.au a Red Cross appears and says there is in no root 
cert found. Even if I 'request new certificates from the server', they still do 
not resolve correctly and receive the green tick. 

It seems odd that when I enter a password into the pane in Mail.app account 
preferences, then as soon as I tick ,save' the password disappears and the 
password field remains blank.  

I'm thinking I'll have to wait until morning and obtain the correct admin 
password. Then I can use the keychain first aid to check the keychains, and 
also save the certificate as trusted. 

Thanks

Tim

Sent from my iPhone

 On 8 Oct 2013, at 3:51 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi Tim,
 
 Add the DNS settings of the ISP as Daniel has suggested in System Preferences 
  Network
 
 Re: 
 First thing I want to do is to 'approve' the security certificates as 
 being trusted. Having said that, I've turned off all SSL so the 
 certificate should not be needed, I think...
 
 Turn SSL back ON.
 The name in a server’s certificate must match its DNS host name to 
 successfully establish a connection. The host name check is not performed for 
 SSL client certificates. If there is an extended key usage field, it must 
 contain an appropriate value.
 
 If Mail can’t verify a server or a signature, you can review its certificate 
 and then trust and accept it.
 
 1. In the Verify Certificate dialog, click Show Certificate.
 
 2. Review the certificate and, if you have confidence in the server or 
 signature, click the checkbox to always trust the certificate or to 
 acknowledge the signature is valid.
 
 If you want more information about current trust policies, click the Details 
 disclosure triangle. 
 
 3. Click Connect or OK, and enter your account password, if prompted.
 If the certificate is a root certificate, you must enter the name and 
 password of an administrator of the Mac you’re using.
 
 If you want to change a certificate’s trust policy later, you can use 
 Keychain Access.
 ---
 Note: You can use the Certificate Assistant in Keychain Access to evaluate a 
 certificate and determine if it’s genuine. Software that uses certificates, 
 such as an email application or web browser, usually evaluates certificates 
 before using them. However, the Certificate Assistant allows you a greater 
 amount of control and detail to evaluate a certificate given to you.
 
 1. Open Keychain Access.
 
 2. Click Certificates or My Certificates in the Category column, and 
 double-click the certificate you want to evaluate.

 
 3. Choose Keychain Access  Certificate Assistant  Evaluate [certificate 
 name].
 
 4. Select a trust policy:
 To evaluate an email certificate: Select “S/MIME (Secure Multipurpose 
 Internet Mail Exchange),” and type the email address of the sender.
 
 To evaluate a web server: Select “SSL (Secure Sockets Layer),” and enter the 
 host server’s URL. If you want to ask the host for the certificates, select 
 “Ask Host For Certificates.”
 
 For any other type of certificate: Select “Generic Apple X509.”
 For an explanation about certificate and trust policy, click Learn More.
 
 5. Click Continue.
 
 Cheers,
 Ronni
 
 On 08/10/2013, at 3:15 PM, Daniel Kerr dan...@macwizardry.com.au wrote:
 
 Hi Tim
 
 Do you know which ISP it's using?
 You could try adding (or removing) DNS settings if he has any in System 
 Preferences - Network , depending on the ISP. 
 I had mail issues with a client and adding DNS corrected it. 
 
 Worth a try. 
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: danielATmacwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, that 
 permission by the author be requested.
 
 On 8 Oct 2013, at 2:49 pm, Tim Law t...@peoplehelp.com.au wrote:
 
 Hello Ronni
 
 I deleted the files as suggested and Mail app behaved as you described, as 
 in it rebuilt the mailboxes. There were 34148 messages so it took a while
 
 Unfortunately nothing has resolved. Entering the correct password into the 
 pop up box that occurs when Mail is checking mailboxes doesn't enable 
 connection to the server
 
 The connection doctor shows a green connection to the outgoing mail server 
 belonging to the domain and also to bigpond. 

Jpeg inside Email

2013-10-08 Thread Rick Armstrong
Hi,
I have many clients (I am guessing on PCs) advising me that they cannot save 
the Jpeg attachment because is is embedded in the email, therefore I have to 
send the email again and attach it not drag it into the email attachment. It is 
just so easy to just drag what you have to attach into the email and I have 
most times made sure it is at the end of the email. I don't mind doing this but 
it is the insinuation that it is my problem not theirs. I cannot tell clients 
that problem lies with person in front of the PC computer Can PC users just 
drag the attached Jpeg onto the desktop.
Any comments welcome.
-- The WA Macintosh User Group Mailing List --
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Re: Jpeg inside Email

2013-10-08 Thread Peter Hinchliffe

On 09/10/2013, at 7:08 AM, Rick Armstrong a...@iinet.net.au wrote:

 Hi,
 I have many clients (I am guessing on PCs) advising me that they cannot save 
 the Jpeg attachment because is is embedded in the email, therefore I have to 
 send the email again and attach it not drag it into the email attachment. It 
 is just so easy to just drag what you have to attach into the email and I 
 have most times made sure it is at the end of the email. I don't mind doing 
 this but it is the insinuation that it is my problem not theirs. I cannot 
 tell clients that problem lies with person in front of the PC computer Can 
 PC users just drag the attached Jpeg onto the desktop.
 Any comments welcome

I think your guess is correct: your recipients are undoubtedly using 
Windows-based computers. Windows email clients generally seem to expect all 
attachments to be at the very bottom of messages. Note that I mean the VERY 
bottom, even below the .sig. If they are not, the clients can display them but 
not extract them, and no, Drag and Drop doesn't work for them in the same way 
we're used to on our Macs.

I simply make it a practice always to put attachments at the end of email 
messages, unless I am absolutely certain the recipient is a Mac user running a 
desktop mail client (ie, not web mail). 

BTW - of course it's your problem for running one of those weird non-standard 
Macs   :-) 

Really, it's Microsoft's problem fro being unable to leave the 20th century.

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Jpeg inside Email

2013-10-08 Thread Ronni Brown

On 09/10/2013, at 8:17 AM, Peter Hinchliffe hinch...@multiline.com.au wrote:

 
 On 09/10/2013, at 7:08 AM, Rick Armstrong a...@iinet.net.au wrote:
 
 Hi,
 I have many clients (I am guessing on PCs) advising me that they cannot save 
 the Jpeg attachment because is is embedded in the email, therefore I have to 
 send the email again and attach it not drag it into the email attachment. It 
 is just so easy to just drag what you have to attach into the email and I 
 have most times made sure it is at the end of the email. I don't mind doing 
 this but it is the insinuation that it is my problem not theirs. I cannot 
 tell clients that problem lies with person in front of the PC computer Can 
 PC users just drag the attached Jpeg onto the desktop.
 Any comments welcome
 
 I think your guess is correct: your recipients are undoubtedly using 
 Windows-based computers. Windows email clients generally seem to expect all 
 attachments to be at the very bottom of messages. Note that I mean the VERY 
 bottom, even below the .sig. If they are not, the clients can display them 
 but not extract them, and no, Drag and Drop doesn't work for them in the same 
 way we're used to on our Macs.
 
 I simply make it a practice always to put attachments at the end of email 
 messages, unless I am absolutely certain the recipient is a Mac user running 
 a desktop mail client (ie, not web mail). 
 
 BTW - of course it's your problem for running one of those weird 
 non-standard Macs   :-) 
 
 Really, it's Microsoft's problem fro being unable to leave the 20th century.

Hi Rick,

I agree with Peter... You are NEVER going to win the argument with PC Users 
that it is their problem!

The problem is that their mail program is set to display everything as HTML 
email so your images are interpreted as being inline and not separate items 
apart from the message itself.

I find the safest way to send attachments to Yuk PC Users is to ZIP 
'Compress' the image file/s.

PC users have the ability to create and decompress .zip files, and Mac OS X 
also has that ability. 
You  select the file or a folder of images you want to include, Control-click 
on the file of folder and choose “Compress .jpg” or Compress xxx folder 
(in Lion  Mountain Lion) Create Archive of… in earlier OS X, which then 
creates your .zip file. 
Attach that to your email to them, and they will get it as an attachment.

Cheers,
Ronni


-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Re: Jpeg inside Email

2013-10-08 Thread Rick Armstrong
We don't want to frighten them with a ZIP file, when it unzips they don't where 
it goes.
Rick.

On 09/10/2013, at 8:38 AM, Ronni Brown ro...@mac.com wrote:

 
 On 09/10/2013, at 8:17 AM, Peter Hinchliffe hinch...@multiline.com.au wrote:
 
 
 On 09/10/2013, at 7:08 AM, Rick Armstrong a...@iinet.net.au wrote:
 
 Hi,
 I have many clients (I am guessing on PCs) advising me that they cannot 
 save the Jpeg attachment because is is embedded in the email, therefore I 
 have to send the email again and attach it not drag it into the email 
 attachment. It is just so easy to just drag what you have to attach into 
 the email and I have most times made sure it is at the end of the email. I 
 don't mind doing this but it is the insinuation that it is my problem not 
 theirs. I cannot tell clients that problem lies with person in front of 
 the PC computer Can PC users just drag the attached Jpeg onto the desktop.
 Any comments welcome
 
 I think your guess is correct: your recipients are undoubtedly using 
 Windows-based computers. Windows email clients generally seem to expect all 
 attachments to be at the very bottom of messages. Note that I mean the VERY 
 bottom, even below the .sig. If they are not, the clients can display them 
 but not extract them, and no, Drag and Drop doesn't work for them in the 
 same way we're used to on our Macs.
 
 I simply make it a practice always to put attachments at the end of email 
 messages, unless I am absolutely certain the recipient is a Mac user running 
 a desktop mail client (ie, not web mail). 
 
 BTW - of course it's your problem for running one of those weird 
 non-standard Macs   :-) 
 
 Really, it's Microsoft's problem fro being unable to leave the 20th century.
 
 Hi Rick,
 
 I agree with Peter... You are NEVER going to win the argument with PC Users 
 that it is their problem!
 
 The problem is that their mail program is set to display everything as HTML 
 email so your images are interpreted as being inline and not separate items 
 apart from the message itself.
 
 I find the safest way to send attachments to Yuk PC Users is to ZIP 
 'Compress' the image file/s.
 
 PC users have the ability to create and decompress .zip files, and Mac OS X 
 also has that ability. 
 You  select the file or a folder of images you want to include, Control-click 
 on the file of folder and choose “Compress .jpg” or Compress xxx folder 
 (in Lion  Mountain Lion) Create Archive of… in earlier OS X, which then 
 creates your .zip file. 
 Attach that to your email to them, and they will get it as an attachment.
 
 Cheers,
 Ronni
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Re: Jpeg inside Email

2013-10-08 Thread Reg Whitely
Maybe you could set up a public Dropbox, or would that scare them too? 
;-)

Reg

On 09/10/2013, at 8:50 am, Rick Armstrong a...@iinet.net.au wrote:

 We don't want to frighten them with a ZIP file, when it unzips they don't 
 where it goes.
 Rick.
 
 On 09/10/2013, at 8:38 AM, Ronni Brown ro...@mac.com wrote:
 
 
 On 09/10/2013, at 8:17 AM, Peter Hinchliffe hinch...@multiline.com.au 
 wrote:
 
 
 On 09/10/2013, at 7:08 AM, Rick Armstrong a...@iinet.net.au wrote:
 
 Hi,
 I have many clients (I am guessing on PCs) advising me that they cannot 
 save the Jpeg attachment because is is embedded in the email, therefore I 
 have to send the email again and attach it not drag it into the email 
 attachment. It is just so easy to just drag what you have to attach into 
 the email and I have most times made sure it is at the end of the email. I 
 don't mind doing this but it is the insinuation that it is my problem not 
 theirs. I cannot tell clients that problem lies with person in front of 
 the PC computer Can PC users just drag the attached Jpeg onto the desktop.
 Any comments welcome
 
 I think your guess is correct: your recipients are undoubtedly using 
 Windows-based computers. Windows email clients generally seem to expect all 
 attachments to be at the very bottom of messages. Note that I mean the VERY 
 bottom, even below the .sig. If they are not, the clients can display them 
 but not extract them, and no, Drag and Drop doesn't work for them in the 
 same way we're used to on our Macs.
 
 I simply make it a practice always to put attachments at the end of email 
 messages, unless I am absolutely certain the recipient is a Mac user 
 running a desktop mail client (ie, not web mail). 
 
 BTW - of course it's your problem for running one of those weird 
 non-standard Macs   :-) 
 
 Really, it's Microsoft's problem fro being unable to leave the 20th century.
 
 Hi Rick,
 
 I agree with Peter... You are NEVER going to win the argument with PC Users 
 that it is their problem!
 
 The problem is that their mail program is set to display everything as HTML 
 email so your images are interpreted as being inline and not separate 
 items apart from the message itself.
 
 I find the safest way to send attachments to Yuk PC Users is to ZIP 
 'Compress' the image file/s.
 
 PC users have the ability to create and decompress .zip files, and Mac OS X 
 also has that ability. 
 You  select the file or a folder of images you want to include, 
 Control-click on the file of folder and choose “Compress .jpg” or 
 Compress xxx folder (in Lion  Mountain Lion) Create Archive of… in 
 earlier OS X, which then creates your .zip file. 
 Attach that to your email to them, and they will get it as an attachment.
 
 Cheers,
 Ronni
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Reg Whitely

Home: 08 9921 7272
Mob: 04 8899 7313
Email: rwhit...@internode.on.net



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Re: Jpeg inside Email

2013-10-08 Thread Rick Armstrong
No, they can't do Dropbox, too hard.
I usually try to attach the jpeg to the very bottom of the email via the 
paperclip icon (I am not sure about the difference of attaching the jpeg to the 
bottom or dragging the jpeg to the bottom).
When I drag it to the bottom, they say it is embedded in the email and I am not 
sure how to show the attached jpeg as an icon not image.
Rick. 

On 09/10/2013, at 9:23 AM, Reg Whitely rwhit...@internode.on.net wrote:

 Maybe you could set up a public Dropbox, or would that scare them too? 
 ;-)
 
 Reg
 
 On 09/10/2013, at 8:50 am, Rick Armstrong a...@iinet.net.au wrote:
 
 We don't want to frighten them with a ZIP file, when it unzips they don't 
 where it goes.
 Rick.
 
 On 09/10/2013, at 8:38 AM, Ronni Brown ro...@mac.com wrote:
 
 
 On 09/10/2013, at 8:17 AM, Peter Hinchliffe hinch...@multiline.com.au 
 wrote:
 
 
 On 09/10/2013, at 7:08 AM, Rick Armstrong a...@iinet.net.au wrote:
 
 Hi,
 I have many clients (I am guessing on PCs) advising me that they cannot 
 save the Jpeg attachment because is is embedded in the email, therefore I 
 have to send the email again and attach it not drag it into the email 
 attachment. It is just so easy to just drag what you have to attach into 
 the email and I have most times made sure it is at the end of the email. 
 I don't mind doing this but it is the insinuation that it is my problem 
 not theirs. I cannot tell clients that problem lies with person in front 
 of the PC computer Can PC users just drag the attached Jpeg onto the 
 desktop.
 Any comments welcome
 
 I think your guess is correct: your recipients are undoubtedly using 
 Windows-based computers. Windows email clients generally seem to expect 
 all attachments to be at the very bottom of messages. Note that I mean the 
 VERY bottom, even below the .sig. If they are not, the clients can display 
 them but not extract them, and no, Drag and Drop doesn't work for them in 
 the same way we're used to on our Macs.
 
 I simply make it a practice always to put attachments at the end of email 
 messages, unless I am absolutely certain the recipient is a Mac user 
 running a desktop mail client (ie, not web mail). 
 
 BTW - of course it's your problem for running one of those weird 
 non-standard Macs   :-) 
 
 Really, it's Microsoft's problem fro being unable to leave the 20th 
 century.
 
 Hi Rick,
 
 I agree with Peter... You are NEVER going to win the argument with PC Users 
 that it is their problem!
 
 The problem is that their mail program is set to display everything as HTML 
 email so your images are interpreted as being inline and not separate 
 items apart from the message itself.
 
 I find the safest way to send attachments to Yuk PC Users is to ZIP 
 'Compress' the image file/s.
 
 PC users have the ability to create and decompress .zip files, and Mac OS X 
 also has that ability. 
 You  select the file or a folder of images you want to include, 
 Control-click on the file of folder and choose “Compress .jpg” or 
 Compress xxx folder (in Lion  Mountain Lion) Create Archive of… in 
 earlier OS X, which then creates your .zip file. 
 Attach that to your email to them, and they will get it as an attachment.
 
 Cheers,
 Ronni
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 Reg Whitely
 
 Home: 08 9921 7272
 Mob: 04 8899 7313
 Email: rwhit...@internode.on.net
 
 
 
 -- The WA Macintosh User Group Mailing List --
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Re: Jpeg inside Email

2013-10-08 Thread Daniel Kerr
Right click on File and choose Show as Icon.
You could also look at Attachment Tamer as well, which should find in the 
archives as it's been discussed here quite a bit before about attachments for 
Windows users.

Either of those should help.

Kind regards
Daniel

Sent from my iPhone 5 

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 09/10/2013, at 9:35 AM, Rick Armstrong a...@iinet.net.au wrote:

 No, they can't do Dropbox, too hard.
 I usually try to attach the jpeg to the very bottom of the email via the 
 paperclip icon (I am not sure about the difference of attaching the jpeg to 
 the bottom or dragging the jpeg to the bottom).
 When I drag it to the bottom, they say it is embedded in the email and I am 
 not sure how to show the attached jpeg as an icon not image.
 Rick. 
 
 On 09/10/2013, at 9:23 AM, Reg Whitely rwhit...@internode.on.net wrote:
 
 Maybe you could set up a public Dropbox, or would that scare them too? 
 ;-)
 
 Reg
 
 On 09/10/2013, at 8:50 am, Rick Armstrong a...@iinet.net.au wrote:
 
 We don't want to frighten them with a ZIP file, when it unzips they don't 
 where it goes.
 Rick.
 
 On 09/10/2013, at 8:38 AM, Ronni Brown ro...@mac.com wrote:
 
 
 On 09/10/2013, at 8:17 AM, Peter Hinchliffe hinch...@multiline.com.au 
 wrote:
 
 
 On 09/10/2013, at 7:08 AM, Rick Armstrong a...@iinet.net.au wrote:
 
 Hi,
 I have many clients (I am guessing on PCs) advising me that they cannot 
 save the Jpeg attachment because is is embedded in the email, therefore 
 I have to send the email again and attach it not drag it into the email 
 attachment. It is just so easy to just drag what you have to attach into 
 the email and I have most times made sure it is at the end of the email. 
 I don't mind doing this but it is the insinuation that it is my problem 
 not theirs. I cannot tell clients that problem lies with person in 
 front of the PC computer Can PC users just drag the attached Jpeg onto 
 the desktop.
 Any comments welcome
 
 I think your guess is correct: your recipients are undoubtedly using 
 Windows-based computers. Windows email clients generally seem to expect 
 all attachments to be at the very bottom of messages. Note that I mean 
 the VERY bottom, even below the .sig. If they are not, the clients can 
 display them but not extract them, and no, Drag and Drop doesn't work for 
 them in the same way we're used to on our Macs.
 
 I simply make it a practice always to put attachments at the end of email 
 messages, unless I am absolutely certain the recipient is a Mac user 
 running a desktop mail client (ie, not web mail). 
 
 BTW - of course it's your problem for running one of those weird 
 non-standard Macs   :-) 
 
 Really, it's Microsoft's problem fro being unable to leave the 20th 
 century.
 
 Hi Rick,
 
 I agree with Peter... You are NEVER going to win the argument with PC 
 Users that it is their problem!
 
 The problem is that their mail program is set to display everything as 
 HTML email so your images are interpreted as being inline and not 
 separate items apart from the message itself.
 
 I find the safest way to send attachments to Yuk PC Users is to ZIP 
 'Compress' the image file/s.
 
 PC users have the ability to create and decompress .zip files, and Mac OS 
 X also has that ability. 
 You  select the file or a folder of images you want to include, 
 Control-click on the file of folder and choose “Compress .jpg” or 
 Compress xxx folder (in Lion  Mountain Lion) Create Archive of… in 
 earlier OS X, which then creates your .zip file. 
 Attach that to your email to them, and they will get it as an attachment.
 
 Cheers,
 Ronni
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 Reg Whitely
 
 Home: 08 9921 7272
 Mob: 04 8899 7313
 Email: rwhit...@internode.on.net
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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 Settings  Unsubscribe - 
 

Re: Jpeg inside Email

2013-10-08 Thread Rick Armstrong
Thanks Daniel, 
Therefore if it shows as an icon at the bottom of my email to be sent, it 
should all be good.
Rick.

On 09/10/2013, at 9:53 AM, Daniel Kerr dan...@macwizardry.com.au wrote:

 Right click on File and choose Show as Icon.
 You could also look at Attachment Tamer as well, which should find in the 
 archives as it's been discussed here quite a bit before about attachments for 
 Windows users.
 
 Either of those should help.
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5 
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested. 
 
 On 09/10/2013, at 9:35 AM, Rick Armstrong a...@iinet.net.au wrote:
 
 No, they can't do Dropbox, too hard.
 I usually try to attach the jpeg to the very bottom of the email via the 
 paperclip icon (I am not sure about the difference of attaching the jpeg to 
 the bottom or dragging the jpeg to the bottom).
 When I drag it to the bottom, they say it is embedded in the email and I am 
 not sure how to show the attached jpeg as an icon not image.
 Rick. 
 
 On 09/10/2013, at 9:23 AM, Reg Whitely rwhit...@internode.on.net wrote:
 
 Maybe you could set up a public Dropbox, or would that scare them too? 
 ;-)
 
 Reg
 
 On 09/10/2013, at 8:50 am, Rick Armstrong a...@iinet.net.au wrote:
 
 We don't want to frighten them with a ZIP file, when it unzips they don't 
 where it goes.
 Rick.
 
 On 09/10/2013, at 8:38 AM, Ronni Brown ro...@mac.com wrote:
 
 
 On 09/10/2013, at 8:17 AM, Peter Hinchliffe hinch...@multiline.com.au 
 wrote:
 
 
 On 09/10/2013, at 7:08 AM, Rick Armstrong a...@iinet.net.au wrote:
 
 Hi,
 I have many clients (I am guessing on PCs) advising me that they cannot 
 save the Jpeg attachment because is is embedded in the email, therefore 
 I have to send the email again and attach it not drag it into the email 
 attachment. It is just so easy to just drag what you have to attach 
 into the email and I have most times made sure it is at the end of the 
 email. I don't mind doing this but it is the insinuation that it is my 
 problem not theirs. I cannot tell clients that problem lies with 
 person in front of the PC computer Can PC users just drag the 
 attached Jpeg onto the desktop.
 Any comments welcome
 
 I think your guess is correct: your recipients are undoubtedly using 
 Windows-based computers. Windows email clients generally seem to expect 
 all attachments to be at the very bottom of messages. Note that I mean 
 the VERY bottom, even below the .sig. If they are not, the clients can 
 display them but not extract them, and no, Drag and Drop doesn't work 
 for them in the same way we're used to on our Macs.
 
 I simply make it a practice always to put attachments at the end of 
 email messages, unless I am absolutely certain the recipient is a Mac 
 user running a desktop mail client (ie, not web mail). 
 
 BTW - of course it's your problem for running one of those weird 
 non-standard Macs   :-) 
 
 Really, it's Microsoft's problem fro being unable to leave the 20th 
 century.
 
 Hi Rick,
 
 I agree with Peter... You are NEVER going to win the argument with PC 
 Users that it is their problem!
 
 The problem is that their mail program is set to display everything as 
 HTML email so your images are interpreted as being inline and not 
 separate items apart from the message itself.
 
 I find the safest way to send attachments to Yuk PC Users is to ZIP 
 'Compress' the image file/s.
 
 PC users have the ability to create and decompress .zip files, and Mac OS 
 X also has that ability. 
 You  select the file or a folder of images you want to include, 
 Control-click on the file of folder and choose “Compress .jpg” or 
 Compress xxx folder (in Lion  Mountain Lion) Create Archive of… in 
 earlier OS X, which then creates your .zip file. 
 Attach that to your email to them, and they will get it as an attachment.
 
 Cheers,
 Ronni
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 Reg Whitely
 
 Home: 08 9921 7272
 Mob: 04 8899 7313
 Email: rwhit...@internode.on.net
 
 
 
 -- The 

Re: Mail preferences

2013-10-08 Thread Tim Law
Good morning

Mail is working correctly this morning. Problem resolved

I ran the keychain assistant and it reported no problems, then went back and 
removed the 'envelope' files Ronni suggested, and restarted the computer. I had 
done this yesterday too, but without the restart. 

I Opened mail.app and it rebuilt as expected and all accounts are now 
functioning correctly

Passwords are saving correctly. 

Thanks for the assistance 

Tim

Sent from my iPhone

 On 8 Oct 2013, at 4:59 pm, Tim Law t...@peoplehelp.com.au wrote:
 
 Thanks for the input Ronni and Daniel. 
 
 DNS settings match the ISP - vivid wireless. 
 
 I think the certificates are the problem. Whilst on initial checking there is 
 a green tick and as stance the certificate is valid, when I enter an email 
 address or mail.domain.com.au a Red Cross appears and says there is in no 
 root cert found. Even if I 'request new certificates from the server', they 
 still do not resolve correctly and receive the green tick. 
 
 It seems odd that when I enter a password into the pane in Mail.app account 
 preferences, then as soon as I tick ,save' the password disappears and the 
 password field remains blank.  
 
 I'm thinking I'll have to wait until morning and obtain the correct admin 
 password. Then I can use the keychain first aid to check the keychains, and 
 also save the certificate as trusted. 
 
 Thanks
 
 Tim
 
 Sent from my iPhone
 
 On 8 Oct 2013, at 3:51 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi Tim,
 
 Add the DNS settings of the ISP as Daniel has suggested in System 
 Preferences  Network
 
 Re: 
 First thing I want to do is to 'approve' the security certificates as 
 being trusted. Having said that, I've turned off all SSL so the 
 certificate should not be needed, I think...
 
 Turn SSL back ON.
 The name in a server’s certificate must match its DNS host name to 
 successfully establish a connection. The host name check is not performed 
 for SSL client certificates. If there is an extended key usage field, it 
 must contain an appropriate value.
 
 If Mail can’t verify a server or a signature, you can review its certificate 
 and then trust and accept it.
 
 1. In the Verify Certificate dialog, click Show Certificate.
 
 2. Review the certificate and, if you have confidence in the server or 
 signature, click the checkbox to always trust the certificate or to 
 acknowledge the signature is valid.
 
 If you want more information about current trust policies, click the Details 
 disclosure triangle. 
 
 3. Click Connect or OK, and enter your account password, if prompted.
 If the certificate is a root certificate, you must enter the name and 
 password of an administrator of the Mac you’re using.
 
 If you want to change a certificate’s trust policy later, you can use 
 Keychain Access.
 ---
 Note: You can use the Certificate Assistant in Keychain Access to evaluate a 
 certificate and determine if it’s genuine. Software that uses certificates, 
 such as an email application or web browser, usually evaluates certificates 
 before using them. However, the Certificate Assistant allows you a greater 
 amount of control and detail to evaluate a certificate given to you.
 
 1. Open Keychain Access.
 
 2. Click Certificates or My Certificates in the Category column, and 
 double-click the certificate you want to evaluate.   
 
 
 3. Choose Keychain Access  Certificate Assistant  Evaluate [certificate 
 name].
 
 4. Select a trust policy:
 To evaluate an email certificate: Select “S/MIME (Secure Multipurpose 
 Internet Mail Exchange),” and type the email address of the sender.
 
 To evaluate a web server: Select “SSL (Secure Sockets Layer),” and enter the 
 host server’s URL. If you want to ask the host for the certificates, select 
 “Ask Host For Certificates.”
 
 For any other type of certificate: Select “Generic Apple X509.”
 For an explanation about certificate and trust policy, click Learn More.
 
 5. Click Continue.
 
 Cheers,
 Ronni
 
 On 08/10/2013, at 3:15 PM, Daniel Kerr dan...@macwizardry.com.au wrote:
 
 Hi Tim
 
 Do you know which ISP it's using?
 You could try adding (or removing) DNS settings if he has any in System 
 Preferences - Network , depending on the ISP. 
 I had mail issues with a client and adding DNS corrected it. 
 
 Worth a try. 
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: danielATmacwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the 

Time Machine frenzy

2013-10-08 Thread Severin Crisp
My Time Capsule seems to have gone crazy.   Each backup it is doing some 
hundreds of GB and the space remaining reflects this.  
Has anyone any thoughts to offer?I am tempted to do a clean wipe and start 
afresh but would like to know it will not continue.  
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




-- The WA Macintosh User Group Mailing List --
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Re: Jpeg inside Email

2013-10-08 Thread Daniel Kerr
Yes, with the important word in that sentence being should ,…it is going to 
Windows after all,…anything could happen ;o)

Kind regards
Daniel

Sent from my iPhone 5

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 09/10/2013, at 10:08 AM, Rick Armstrong a...@iinet.net.au wrote:

 Thanks Daniel, 
 Therefore if it shows as an icon at the bottom of my email to be sent, it 
 should all be good.
 Rick.
 
 On 09/10/2013, at 9:53 AM, Daniel Kerr dan...@macwizardry.com.au wrote:
 
 Right click on File and choose Show as Icon.
 You could also look at Attachment Tamer as well, which should find in the 
 archives as it's been discussed here quite a bit before about attachments 
 for Windows users.
 
 Either of those should help.
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5 
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, that 
 permission by the author be requested. 
 
 On 09/10/2013, at 9:35 AM, Rick Armstrong a...@iinet.net.au wrote:
 
 No, they can't do Dropbox, too hard.
 I usually try to attach the jpeg to the very bottom of the email via the 
 paperclip icon (I am not sure about the difference of attaching the jpeg to 
 the bottom or dragging the jpeg to the bottom).
 When I drag it to the bottom, they say it is embedded in the email and I am 
 not sure how to show the attached jpeg as an icon not image.
 Rick. 
 
 On 09/10/2013, at 9:23 AM, Reg Whitely rwhit...@internode.on.net wrote:
 
 Maybe you could set up a public Dropbox, or would that scare them too? 
 ;-)
 
 Reg
 
 On 09/10/2013, at 8:50 am, Rick Armstrong a...@iinet.net.au wrote:
 
 We don't want to frighten them with a ZIP file, when it unzips they don't 
 where it goes.
 Rick.
 
 On 09/10/2013, at 8:38 AM, Ronni Brown ro...@mac.com wrote:
 
 
 On 09/10/2013, at 8:17 AM, Peter Hinchliffe hinch...@multiline.com.au 
 wrote:
 
 
 On 09/10/2013, at 7:08 AM, Rick Armstrong a...@iinet.net.au wrote:
 
 Hi,
 I have many clients (I am guessing on PCs) advising me that they 
 cannot save the Jpeg attachment because is is embedded in the email, 
 therefore I have to send the email again and attach it not drag it 
 into the email attachment. It is just so easy to just drag what you 
 have to attach into the email and I have most times made sure it is at 
 the end of the email. I don't mind doing this but it is the 
 insinuation that it is my problem not theirs. I cannot tell clients 
 that problem lies with person in front of the PC computer Can PC 
 users just drag the attached Jpeg onto the desktop.
 Any comments welcome
 
 I think your guess is correct: your recipients are undoubtedly using 
 Windows-based computers. Windows email clients generally seem to expect 
 all attachments to be at the very bottom of messages. Note that I mean 
 the VERY bottom, even below the .sig. If they are not, the clients can 
 display them but not extract them, and no, Drag and Drop doesn't work 
 for them in the same way we're used to on our Macs.
 
 I simply make it a practice always to put attachments at the end of 
 email messages, unless I am absolutely certain the recipient is a Mac 
 user running a desktop mail client (ie, not web mail). 
 
 BTW - of course it's your problem for running one of those weird 
 non-standard Macs   :-) 
 
 Really, it's Microsoft's problem fro being unable to leave the 20th 
 century.
 
 Hi Rick,
 
 I agree with Peter... You are NEVER going to win the argument with PC 
 Users that it is their problem!
 
 The problem is that their mail program is set to display everything as 
 HTML email so your images are interpreted as being inline and not 
 separate items apart from the message itself.
 
 I find the safest way to send attachments to Yuk PC Users is to ZIP 
 'Compress' the image file/s.
 
 PC users have the ability to create and decompress .zip files, and Mac 
 OS X also has that ability. 
 You  select the file or a folder of images you want to include, 
 Control-click on the file of folder and choose “Compress .jpg” or 
 Compress xxx folder (in Lion  Mountain 

Spam, phishing pretending to be PayPal

2013-10-08 Thread Reg Whitely
Hi WAMUGgers

I've just received this email, purported to be from PayPal. I've not had any 
transactions with the png palm oil people, whoever they are, and have sent a 
copy to phish...@paypal.com.au as requested by Paypal (see 
https://www.paypal.com/au/webapps/mpp/security/antiphishing-ppphishingreport)

What do you think? There has been no recent transaction movements in my account.

Here is a plain text copy of the email

Reg

_

From: PayPal  refunds.serv...@admin.net
Subject: Receipt for your PayPal payment to administrat...@png.com
Date: 9 October 2013 11:14:40 am AWST
To: rwhit...@internode.on.net
X-Default-Received-Spf: pass (skip=trusted (res=PASS)) 
x-ip-name=150.101.137.143;
Received: from ipmail05.adl6.internode.on.net (unverified [150.101.137.143])  
by mail.internode.on.net (SurgeMail 5.3i) with ESMTP id 175089352-1927428  for 
rwhit...@internode.on.net; Wed, 09 Oct 2013 13:45:00 +1030 (CDT)
Received: from icp-osb-irony-out8.external.iinet.net.au ([203.59.1.225]) by 
ipmailmx05.adl6.internode.on.net with ESMTP; 09 Oct 2013 13:44:53 +1030
Received: from unknown (HELO server-PC) ([203.59.132.147]) by 
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Return-Path: refunds.serv...@admin.net
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Status: U
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9 Oct 2013 06:19:34 AEST
Transaction ID: 71PN116NA799763R
Hello rwhit...@internode.on.net,

You sent a payment of 427.00 AUD to administrat...@png.com
We've asked the seller to ship.

Thanks for using PayPal. To view the transaction details, log in to your PayPal 
account.


It may take a few moments for this transaction to appear in the Recent Activity 
list in your Account Overview.


Seller
administrat...@png.com
Note to seller
You haven't included a note.
Sender address
Papua New Guinea's Palm Oil, PNG
Shipping details
The seller hasn’t provided any shipping details yet.

Description
Unit price
Qty
Amount
Oil recipients ( Papua New Guinea's)
Item number 17393949551
$427.00 AUD
1
$427.00 AUD
 
Shipping and handling
$5.00 AUD
Insurance - not offered

Total
$432.00 AUD
Payment
$432.00 AUD

Payment sent to administrat...@png.com


Issues with this transaction?
If you haven't authorized this transaction ,click the link below to get full 
refund.
 Go to the Help Centre at: http://www.paypal.com.au/AUD/RefundForm


 This mailbox is not monitored and you will not receive a response. For 
assistance, log in to your PayPal account and click Help in the top right 
corner of any PayPal page.

To receive emails as plain text instead of HTML, change your Notifications 
preferences. Just log in to your PayPal account, go to your Profile and click 
My Settings.



Copyright © 1999-2013 PayPal, Inc. All rights reserved.
PayPal Australia Pty Limited ABN 93 111 195 389 (AFSL 304962). Any general 
financial product advice provided in this site has not taken into account your 
objectives, financial situations or needs.
PayPal Email ID PP1120 

Reg Whitely

Home: 08 9921 7272
Mob: 04 8899 7313
Email: rwhit...@internode.on.net



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Re: Spam, phishing pretending to be PayPal

2013-10-08 Thread Reg Whitely
Oops that wasn't the plain text version. Sorry, don't click on any links!

Reg
On 09/10/2013, at 11:53 am, Reg Whitely rwhit...@internode.on.net wrote:

 Hi WAMUGgers
 
 I've just received this email, purported to be from PayPal. I've not had any 
 transactions with the png palm oil people, whoever they are, and have sent a 
 copy to phish...@paypal.com.au as requested by Paypal (see 
 https://www.paypal.com/au/webapps/mpp/security/antiphishing-ppphishingreport)
 
 What do you think? There has been no recent transaction movements in my 
 account.
 
 Here is a plain text copy of the email
 
 Reg

-- The WA Macintosh User Group Mailing List --
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Re: Spam, phishing pretending to be PayPal

2013-10-08 Thread Reg Whitely
This is the plain text version. Please delete the previous one from your 
mailbox:

From: PayPal  refunds.serv...@admin.net
Subject: Receipt for your PayPal payment to administrat...@png.com
Date: 9 October 2013 11:14:40 am AWST
To: rwhit...@internode.on.net
X-Default-Received-Spf: pass (skip=trusted (res=PASS)) 
x-ip-name=150.101.137.143;
Received: from ipmail05.adl6.internode.on.net (unverified [150.101.137.143])  
by mail.internode.on.net (SurgeMail 5.3i) with ESMTP id 175089352-1927428  for 
rwhit...@internode.on.net; Wed, 09 Oct 2013 13:45:00 +1030 (CDT)
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Status: U
X-Uidl: 91694

 
9 Oct 2013 06:19:34 AEST
Transaction ID: 71PN116NA799763R
Hello rwhit...@internode.on.net,

You sent a payment of 427.00 AUD to administrat...@png.com
We've asked the seller to ship.

Thanks for using PayPal. To view the transaction details, log in to your PayPal 
account.


It may take a few moments for this transaction to appear in the Recent Activity 
list in your Account Overview.


Seller
administrat...@png.com
Note to seller
You haven't included a note.
Sender address
Papua New Guinea's Palm Oil, PNG
Shipping details
The seller hasn’t provided any shipping details yet.

Description
Unit price
Qty
Amount
Oil recipients ( Papua New Guinea's)
Item number 17393949551
$427.00 AUD
1
$427.00 AUD
 
Shipping and handling
$5.00 AUD
Insurance - not offered

Total
$432.00 AUD
Payment
$432.00 AUD

Payment sent to administrat...@png.com


Issues with this transaction?
If you haven't authorized this transaction ,click the link below to get full 
refund.
 Go to the Help Centre at: http://www.paypal.com.au/AUD/RefundForm


 This mailbox is not monitored and you will not receive a response. For 
assistance, log in to your PayPal account and click Help in the top right 
corner of any PayPal page.

To receive emails as plain text instead of HTML, change your Notifications 
preferences. Just log in to your PayPal account, go to your Profile and click 
My Settings.



Copyright © 1999-2013 PayPal, Inc. All rights reserved.
PayPal Australia Pty Limited ABN 93 111 195 389 (AFSL 304962). Any general 
financial product advice provided in this site has not taken into account your 
objectives, financial situations or needs.
PayPal Email ID PP1120 

On 09/10/2013, at 11:53 am, Reg Whitely rwhit...@internode.on.net wrote:

 Hi WAMUGgers
 
 I've just received this email, purported to be from PayPal. I've not had any 
 transactions with the png palm oil people, whoever they are, and have sent a 
 copy to phish...@paypal.com.au as requested by Paypal (see 
 https://www.paypal.com/au/webapps/mpp/security/antiphishing-ppphishingreport)
 
 What do you think? There has been no recent transaction movements in my 
 account.
 
 Here is a plain text copy of the email
 
 Reg

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Time Machine frenzy

2013-10-08 Thread Ronni Brown
Hi Severin,

When did this start happening?
Has Time Machine been 'merged' from a previous TM backup drive?

Check Console Log after the last large backups to see what the large files it 
is backing up.
Utilities  Console.app
Type in the search filter com.aaple.backupd (without the brackets)
You will then see details of the TM backup - size of files to copy and the 
space required to backup etc.

There should be something that jumps out at you to give you a clue as to what 
is happening. 
Post back with more information please.

Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.8.5 Mountain Lion
Windows 7 Ultimate (under sufferance)


On 09/10/2013, at 11:05 AM, Severin Crisp sevcr...@westnet.com.au wrote:

 My Time Capsule seems to have gone crazy.   Each backup it is doing some 
 hundreds of GB and the space remaining reflects this.  
 Has anyone any thoughts to offer?I am tempted to do a clean wipe and 
 start afresh but would like to know it will not continue.  
 Severin Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 
 

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Re: Time Machine frenzy

2013-10-08 Thread Ronda Brown
com.apple.backupd . of course, sorry my typing skills are hopeless :(

Sent from Ronni's iPad4

 On 9 Oct 2013, at 12:13 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi Severin,
 
 When did this start happening?
 Has Time Machine been 'merged' from a previous TM backup drive?
 
 Check Console Log after the last large backups to see what the large files it 
 is backing up.
 Utilities  Console.app
 Type in the search filter com.aaple.backupd (without the brackets)
 You will then see details of the TM backup - size of files to copy and the 
 space required to backup etc.
 
 There should be something that jumps out at you to give you a clue as to what 
 is happening. 
 Post back with more information please.
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.8.5 Mountain Lion
 Windows 7 Ultimate (under sufferance)
 
 
 On 09/10/2013, at 11:05 AM, Severin Crisp sevcr...@westnet.com.au wrote:
 
 My Time Capsule seems to have gone crazy.   Each backup it is doing some 
 hundreds of GB and the space remaining reflects this.  
 Has anyone any thoughts to offer?I am tempted to do a clean wipe and 
 start afresh but would like to know it will not continue.  
 Severin Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
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Re: Spam, phishing pretending to be PayPal

2013-10-08 Thread Geoff and Kaye
Reg

On 09/10/2013, at 12:10 PM, Reg Whitely wrote:

 
 Hi WAMUGgers
 
 I've just received this email, purported to be from PayPal. I've not had any 
 transactions with the png palm oil people, whoever they are, and have sent a 
 copy to phish...@paypal.com.au as requested by Paypal (see 
 https://www.paypal.com/au/webapps/mpp/security/antiphishing-ppphishingreport)
 
 What do you think? There has been no recent transaction movements in my 
 account.

A whois on the domain name png.com returns:

---
Domain name: png.com

Administrative Contact:
   -
   DHARSHINEE NAIDU (creativedreams...@gmail.com)
   +1.9173101384
   Fax: -
   20 WEST 87TH STREET
   NEW YORK, NY 10024
   US
-

You would think that Mr Naidu is unlikely to be in the palm oil business in 
Papua New Guinea.

Regards

Geoff
--
Geoff and Kaye
k...@kgweb.org.au




-- The WA Macintosh User Group Mailing List --
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Re: Spam, phishing pretending to be PayPal

2013-10-08 Thread Geoff and Kaye
Reg

On 09/10/2013, at 12:10 PM, Reg Whitely wrote:

 I've just received this email, purported to be from PayPal. I've not had any 
 transactions with the png palm oil people, whoever they are, and have sent a 
 copy to phish...@paypal.com.au as requested by Paypal (see 
 https://www.paypal.com/au/webapps/mpp/security/antiphishing-ppphishingreport)
 
 What do you think? There has been no recent transaction movements in my 
 account.

If the seller is not phishy enough, a whois on the domain of the return 
address provides:

-
Domain Name: ADMIN.NET
Registrar URL: http://www.godaddy.com
Updated Date: 2013-01-03 21:17:44
Creation Date: 1996-02-29 00:00:00
Registrar Expiration Date: 2018-03-02 00:00:00
Registrar: GoDaddy.com, LLC
Registrant Name: Francois Normant
Registrant Organization:
Registrant Street: BP 22672
Registrant City: Dakar Ponty
Registrant State/Province:
Registrant Postal Code: 0
Registrant Country: Senegal
-

They produce a lot of palm oil in Senegal, but this person (with no stated 
organisation) is probably not in the business, and is even less likely to be 
associated with palm oil in PNG. More to the point, he clearly has nothing to 
do with Paypal.

Regards

Geoff
--
Geoff and Kaye
k...@kgweb.org.au




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Re: Spam, phishing pretending to be PayPal

2013-10-08 Thread Kevin Lock

Reg,

I have had several of these and advised PayPal who confirmed that it is 
a Phishing scam to get your banking details.


Regs,

Kevin





On 9/10/13 2:53 PM,



Reg Whitely wrote:

Hi WAMUGgers

I've just received this email, purported to be from PayPal. I've not 
had any transactions with the png palm oil people, whoever they are, 
and have sent a copy to phish...@paypal.com.au 
mailto:phish...@paypal.com.au as requested by Paypal (see 
https://www.paypal.com/au/webapps/mpp/security/antiphishing-ppphishingreport)


What do you think? There has been no recent transaction movements in 
my account.


Here is a plain text copy of the email

Reg

_

From: PayPal  refunds.serv...@admin.net 
mailto:refunds.serv...@admin.net
Subject: Receipt for your PayPal payment to administrat...@png.com 
mailto:administrat...@png.com

Date: 9 October 2013 11:14:40 am AWST
To: rwhit...@internode.on.net mailto:rwhit...@internode.on.net
X-Default-Received-Spf: pass (skip=trusted (res=PASS)) 
x-ip-name=150.101.137.143;
Received: from ipmail05.adl6.internode.on.net 
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mail.internode.on.net http://mail.internode.on.net (SurgeMail 5.3i) 
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X-Urlforgery: (http://worldtrans.com.cn) (http://www.paypal.com.au)
X-Spamcontent: Clean
X-Langguess: English
X-Ip-Stats: Incoming Last 0, First 497, in=29956, out=0, spam=0 
ip=203.59.1.225

Status: U
X-Uidl: 91694

9 Oct 2013 06:19:34 AEST
Transaction ID: 71PN116NA799763R
Hello rwhit...@internode.on.net mailto:rwhit...@internode.on.net,

You sent a payment of 427.00 AUD to administrat...@png.com 
mailto:administrat...@png.com

We've asked the seller to ship.

Thanks for using PayPal. To view the transaction details, log in to 
your PayPal account.



It may take a few moments for this transaction to appear in the Recent 
Activity list in your Account Overview.



Seller
administrat...@png.com mailto:administrat...@png.com
Note to seller
You haven't included a note.
Sender address
Papua New Guinea's Palm Oil, PNG
Shipping details
The seller hasn't provided any shipping details yet.

Description
Unit price
Qty
Amount
Oil recipients ( Papua New Guinea's)
Item number 17393949551
$427.00 AUD
1
$427.00 AUD
Shipping and handling
$5.00 AUD
Insurance - not offered

Total
$432.00 AUD
Payment
$432.00 AUD

Payment sent to administrat...@png.com mailto:administrat...@png.com


Issues with this transaction?
If you haven't authorized this transaction ,click the link below to 
get full refund.

 Go to the Help Centre at: http://www.paypal.com.au/AUD/RefundForm


 This mailbox is not monitored and you will not receive a response. 
For assistance, log in to your PayPal account and click Help in the 
top right corner of any PayPal page.


To receive emails as plain text instead of HTML, change your 
Notifications preferences. Just log in to your PayPal account, go to 
your Profile and click My Settings.




Copyright © 1999-2013 PayPal, Inc. All rights reserved.
PayPal Australia Pty Limited ABN 93 111 195 389 (AFSL 304962). Any 
general financial product advice provided in this site has not taken 
into account your objectives, financial situations or needs.

PayPal Email ID PP1120

/Reg Whitely/
/
/
/
/Home: 08 9921 7272/
/Mob: 04 8899 7313/
/Email: rwhit...@internode.on.net mailto:rwhit...@internode.on.net/
/
/
/




-- The WA Macintosh User 

Re: Spam, phishing pretending to be PayPal

2013-10-08 Thread Rick Armstrong
Same here with PayPal, I usually screen capture the email then go to the PayPal 
site and report it, PayPal always respond and are sometimes aware and sometimes 
not and always request you to delete the email and not to respond to PayPal 
from the email. The good thing with PayPal is that you are protected against 
any fraudulent activity. Rick.

On 09/10/2013, at 11:00 AM, Kevin Lock kal...@iinet.net.au wrote:

 Reg,
 
 I have had several of these and advised PayPal who confirmed that it is a 
 Phishing scam to get your banking details.
 
 Regs,
 
 Kevin
 
 
 
 
 
 On 9/10/13 2:53 PM, 
 
 
 
 Reg Whitely wrote:
 Hi WAMUGgers
 
 I've just received this email, purported to be from PayPal. I've not had any 
 transactions with the png palm oil people, whoever they are, and have sent a 
 copy to phish...@paypal.com.au as requested by Paypal (see 
 https://www.paypal.com/au/webapps/mpp/security/antiphishing-ppphishingreport)
 
 What do you think? There has been no recent transaction movements in my 
 account.
 
 Here is a plain text copy of the email
 
 Reg
 
 _
 
 From: PayPal  refunds.serv...@admin.net
 Subject: Receipt for your PayPal payment to administrat...@png.com
 Date: 9 October 2013 11:14:40 am AWST
 To: rwhit...@internode.on.net
 X-Default-Received-Spf: pass (skip=trusted (res=PASS)) 
 x-ip-name=150.101.137.143;
 Received: from ipmail05.adl6.internode.on.net (unverified [150.101.137.143]) 
  by mail.internode.on.net (SurgeMail 5.3i) with ESMTP id 175089352-1927428  
 for rwhit...@internode.on.net; Wed, 09 Oct 2013 13:45:00 +1030 (CDT)
 Received: from icp-osb-irony-out8.external.iinet.net.au ([203.59.1.225]) by 
 ipmailmx05.adl6.internode.on.net with ESMTP; 09 Oct 2013 13:44:53 +1030
 Received: from unknown (HELO server-PC) ([203.59.132.147]) by 
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 9 Oct 2013 06:19:34 AEST
 Transaction ID: 71PN116NA799763R
 Hello rwhit...@internode.on.net,
 
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 Item number 17393949551
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 -- The WA Macintosh User Group Mailing List --
 Archives - 

Re: Time Machine frenzy

2013-10-08 Thread Severin Crisp

On 09/10/2013, at 12:13 PM, Ronni Brown ro...@mac.com wrote:

 Hi Severin,
 
 When did this start happening?

Yesterday or the day before, I am not sure, but now the Time Machine arrow is 
going around more or less continually.  

 Has Time Machine been 'merged' from a previous TM backup drive?

No


 
 Check Console Log after the last large backups to see what the large files it 
 is backing up.
 Utilities  Console.app
 Type in the search filter com.aaple.backupd (without the brackets)
 You will then see details of the TM backup - size of files to copy and the 
 space required to backup etc.
 
 There should be something that jumps out at you to give you a clue as to what 
 is happening. 
Nothing obvious apart from the sizes and number of files.  The size is greater, 
for example tan all my iPhoto libraries.  
If I open TimeCapsule and inspect Backup it shows my wife's Laptop with a 
modest 79.24GB sparse bundle and my iMac with 1.02TB  but only 198GB available 
and it is going like fury right now with another 139GB that it is backing up.   
It is a 2TB TC so how do you explain all the free/used space?  
I find one critical item in Console log:-

7/10/13 8:24:13.922 PM com.apple.backupd[829]: Created new backup: 
2013-10-07-202412
Then it talks of post backup thinning, then no post backup thinning needed.   I 
can see no error messages.  This may or may not mean anything.  
I am tempted to make a clone then pull the plug and start from scratch.  

 Post back with more information please.
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.8.5 Mountain Lion
 Windows 7 Ultimate (under sufferance)
 
 
 On 09/10/2013, at 11:05 AM, Severin Crisp sevcr...@westnet.com.au wrote:
 
 My Time Capsule seems to have gone crazy.   Each backup it is doing some 
 hundreds of GB and the space remaining reflects this.  
 Has anyone any thoughts to offer?I am tempted to do a clean wipe and 
 start afresh but would like to know it will not continue.  
 Severin Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 
 
 
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 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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