Re: MacBook Pro won't shut down
Hi Ronni, Please, get some sleep!!! You need it to cope with the eventual tidy up, etc, etc. I hope your house is unscathed. Many thanks for your suggestions. SMARTReporter advised a faulty TM backup disk, so I'll try as soon as TechTool Pro 6.0.4 has finished scanning. So far only the 1.5GB Time Machine segment is showing faults . . . Then Friday brings an Achilles tendon repair, so mid next week may show some progress. Notwithstanding all this, I'll get back to you asap! Cheers, James Hi James, Sorry about the delay in replying to your email. I've been offline for 3 days :( Power was only restored last night after 3 days (over 50 hours) without power due to the severe storms we experienced in my area. A lot of damage has happened around here, roofs blown off (I have in my back yard; some of my neighbours roof, a wheelie bin (not claimed yet), and part of my back neighbours shed). It is going to take some time to get back to normal. I'm functioning on very little sleep for the last three nights... - Re: You MBP won't shutdown: When a Mac cannot shut down it's usually because a running process refuses to quit. I suggest you open 'Activity Monitor' and try to see which application isn't quitting properly. This may be caused by a faulty program preference file or a corrupted cache file. Will the MBP sleep from the Menu Sleep? or when you close the display lid? Have you tried to Shut Down in another user Account? If you don't have another Admin. User Account: Go to system preferencesaccounts and create another account, allowing it to administer the computer. Log out and log into the new one (you will need to assign it a separate password). If the new account has no problems, that would mean you don't have a system-wide issue. After you do a 'Force Shutdown' by holding the Power Button, and then start up the MBP again, if you DONT open any Applications at all, can you shut down then from the Menu? That is; try a shut down without first opening any application at all? Do you have any external drives connected? Sometimes if the drives are sleeping they must spin back up in order to be shut down again. If so try disconnecting any external drives and see if you can shutdown correctly. Have you 'repaired disk permissions' using Disk Utility? You could have some directory issues. If you have DiskWarrior use it to check the directory and rebuild the directory. Try booting from your OS (Snow Leopard) installer disk and running 'Repair Disk' from Disk Utility (on the installer disk) If you still are unable to shutdown correctly. I would suspect that a process is still running in the background which is stopping the shut down on your MBP. Have a look in Console.app (Applications Utilities Console.app) and examine the console logs from a failed shutdown attempt. Hopefully we can find what is stopping the shut down process from above. Post back how you get on please. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.4 Lion Windows 7 Ultimate (under sufferance) On 10/06/2012, at 5:05 PM, James I Fraser wrote: Hi Ronni, For me a normal shutdown is to use the Shut Down item in the Apple icon in the Tool bar. Yes, mostly the final stage is the blue screen with a spinwheel. This has lasted up to 12 hours - overnight Cheers, James Hi James, What is happening when you try to do a normal shutdown? When you shutdown the system normally does it stay on the blue screen with a spinwheel running? Cheers, Ronni Sent from Ronni's iPad On 09/06/2012, at 10:10 PM, James I Fraser jifra...@southcom.com.au wrote: I'd very much like help please. For the sake of running AppleWorks an Eudora my MacBook Pro late 2010 6,1 is running OS X 10.6.8 and will only shut down when the power button is held down. It won't from either the Apple's Restart or Shut Down. I have re-installed 10.6.8 and all updates, reset pram SMC. I have both Time Machine and SuperDuper backups. TIA, James -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: MacBook Pro won't shut down
Hi James, Disconnect the Time Machine backup Drive from your MacBook Pro. See if you can then shut down MBP as normal - Shut Down If Time Machine was backing up when you forced a Shut Down, it could cause some corruption on the Time Machine backup. Get the Shut Down process sorted first, then we can look at the Time Machine Backup and see what problem it has. Cheers, Ronni On 13/06/2012, at 10:55 PM, James I Fraser wrote: Hi Ronni, Please, get some sleep!!! You need it to cope with the eventual tidy up, etc, etc. I hope your house is unscathed. Many thanks for your suggestions. SMARTReporter advised a faulty TM backup disk, so I'll try as soon as TechTool Pro 6.0.4 has finished scanning. So far only the 1.5GB Time Machine segment is showing faults . . . Then Friday brings an Achilles tendon repair, so mid next week may show some progress. Notwithstanding all this, I'll get back to you asap! Cheers, James Hi James, Sorry about the delay in replying to your email. I've been offline for 3 days :( Power was only restored last night after 3 days (over 50 hours) without power due to the severe storms we experienced in my area. A lot of damage has happened around here, roofs blown off (I have in my back yard; some of my neighbours roof, a wheelie bin (not claimed yet), and part of my back neighbours shed). It is going to take some time to get back to normal. I'm functioning on very little sleep for the last three nights... - Re: You MBP won't shutdown: When a Mac cannot shut down it's usually because a running process refuses to quit. I suggest you open 'Activity Monitor' and try to see which application isn't quitting properly. This may be caused by a faulty program preference file or a corrupted cache file. Will the MBP sleep from the Menu Sleep? or when you close the display lid? Have you tried to Shut Down in another user Account? If you don't have another Admin. User Account: Go to system preferencesaccounts and create another account, allowing it to administer the computer. Log out and log into the new one (you will need to assign it a separate password). If the new account has no problems, that would mean you don't have a system-wide issue. After you do a 'Force Shutdown' by holding the Power Button, and then start up the MBP again, if you DONT open any Applications at all, can you shut down then from the Menu? That is; try a shut down without first opening any application at all? Do you have any external drives connected? Sometimes if the drives are sleeping they must spin back up in order to be shut down again. If so try disconnecting any external drives and see if you can shutdown correctly. Have you 'repaired disk permissions' using Disk Utility? You could have some directory issues. If you have DiskWarrior use it to check the directory and rebuild the directory. Try booting from your OS (Snow Leopard) installer disk and running 'Repair Disk' from Disk Utility (on the installer disk) If you still are unable to shutdown correctly. I would suspect that a process is still running in the background which is stopping the shut down on your MBP. Have a look in Console.app (Applications Utilities Console.app) and examine the console logs from a failed shutdown attempt. Hopefully we can find what is stopping the shut down process from above. Post back how you get on please. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.4 Lion Windows 7 Ultimate (under sufferance) On 10/06/2012, at 5:05 PM, James I Fraser wrote: Hi Ronni, For me a normal shutdown is to use the Shut Down item in the Apple icon in the Tool bar. Yes, mostly the final stage is the blue screen with a spinwheel. This has lasted up to 12 hours - overnight Cheers, James Hi James, What is happening when you try to do a normal shutdown? When you shutdown the system normally does it stay on the blue screen with a spinwheel running? Cheers, Ronni Sent from Ronni's iPad On 09/06/2012, at 10:10 PM, James I Fraser jifra...@southcom.com.au wrote: I'd very much like help please. For the sake of running AppleWorks an Eudora my MacBook Pro late 2010 6,1 is running OS X 10.6.8 and will only shut down when the power button is held down. It won't from either the Apple's Restart or Shut Down. I have re-installed 10.6.8 and all updates, reset pram SMC. I have both Time Machine and SuperDuper backups. TIA, James -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines -
Re: MacBook Pro won't shut down
Hi Ronni, For me a normal shutdown is to use the Shut Down item in the Apple icon in the Tool bar. Yes, mostly the final stage is the blue screen with a spinwheel. This has lasted up to 12 hours - overnight Cheers, James Hi James, What is happening when you try to do a normal shutdown? When you shutdown the system normally does it stay on the blue screen with a spinwheel running? Cheers, Ronni Sent from Ronni's iPad On 09/06/2012, at 10:10 PM, James I Fraser jifra...@southcom.com.au wrote: I'd very much like help please. For the sake of running AppleWorks an Eudora my MacBook Pro late 2010 6,1 is running OS X 10.6.8 and will only shut down when the power button is held down. It won't from either the Apple's Restart or Shut Down. I have re-installed 10.6.8 and all updates, reset pram SMC. I have both Time Machine and SuperDuper backups. TIA, James -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
MacBook Pro won't shut down
I'd very much like help please. For the sake of running AppleWorks an Eudora my MacBook Pro late 2010 6,1 is running OS X 10.6.8 and will only shut down when the power button is held down. It won't from either the Apple's Restart or Shut Down. I have re-installed 10.6.8 and all updates, reset pram SMC. I have both Time Machine and SuperDuper backups. TIA, James -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: MacBook Pro won't shut down
Hi James, What is happening when you try to do a normal shutdown? When you shutdown the system normally does it stay on the blue screen with a spinwheel running? Cheers, Ronni Sent from Ronni's iPad On 09/06/2012, at 10:10 PM, James I Fraser jifra...@southcom.com.au wrote: I'd very much like help please. For the sake of running AppleWorks an Eudora my MacBook Pro late 2010 6,1 is running OS X 10.6.8 and will only shut down when the power button is held down. It won't from either the Apple's Restart or Shut Down. I have re-installed 10.6.8 and all updates, reset pram SMC. I have both Time Machine and SuperDuper backups. TIA, James -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
