Mountain Lion Download

2013-03-03 Thread Rick Armstrong
Downloading Mountain Lion, shows in Launchpad as Downloading...
I can't see any activity or progress to indicate something is happenning and 
how long approx should the download take, 2 hours, half a day.
Rick.
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Re: Mountain Lion Download

2013-03-03 Thread Rick Armstrong
OK, sorry guys, now showing half downloaded. Rick.

On 04/03/2013, at 10:01 AM, Rick Armstrong wrote:

 Downloading Mountain Lion, shows in Launchpad as Downloading...
 I can't see any activity or progress to indicate something is happenning and 
 how long approx should the download take, 2 hours, half a day.
 Rick.
 -- The WA Macintosh User Group Mailing List --
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Re: Mountain Lion Download

2012-08-13 Thread Stuart Breden
I had no problems and now I have burn the file to a DVD.  Easy.  Yes, there has 
been a thread about burning the file but I worked it out myself.

Thanks anyway.

Stuart Breden
PO Box 132
Kalamunda WA 6926
Ph: (08) 9257 1577
Mbl: 0417 053 266

Please consider the environment before printing this email




On 03/08/2012, at 2:35 PM, Tim Law wrote:

 Followup.
 
 Mountain Lion is now downloaded and the installer copied onto an unused and 
 reformatted iPod 8Gb.
 I followed the instructions with pictures at 
 http://www.mactalk.com.au/content/creating-bootable-usb-sd-card-mountain-lion-drive-2431/
 which was provided by Daniel
 
 Thanks again.
 
 Tim
 
 
 
 On 03/08/2012, at 11:30 AM, Tim Law wrote:
 
 Ronni, I am deeply indebted to you.  :-)
 
 Two things are immediately noticeable. 
 
 One is that the download in the App Store is a strong 1mb a second. ie. I 
 timed 10 mb and it took 10 seconds. This is very sweet.
 
 Second, that I used to have slow connections on iView (1Mbps) yet achieve 
 good speeds with Speedtest.net. I couldn't figure it out. Now I am getting 
 4.5 - 5.0 Mbps on iView and it's up on the top level of their scale - 
 totally different.   :-)
 
 Speedtest.net is showing 15Mbps download which is about what I normally got.
 
 All these were tested with the App store streaming in Mountain Lion at 
 1mb/sec.
 
 So, the Lesson.  
 Do not use OpenDNS as a DNS server. 
 I assume it is okay to still use it as Search Domains
 
 Like we all say, THANKS Ronni.  :-)
 
 Tim
 
 
 
 
 
 
 
 On 03/08/2012, at 11:15 AM, Tim Law wrote:
 
 Okay thanks
 
 I'll try that. 
 
 I've left OpenDNS as the search domains, and changed the DNS server to 
 those you gave me. 
 
 Tim
 
 
 On 03/08/2012, at 11:11 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 That could be your problem, I've heard of Mac App Store download problems 
 with OpenDNS.
 Perhaps try using Bigpond Western Australia DNS Server IP Address
 
 Primary DNS Server IP Address   61.9.242.33
 Secondary DNS Server IP Address61.9.226.33
 
 Cheers,
 Ronni
 
 I DO use the OpenDNS servers as search servers. 
 
 Perhaps it a Bigpond conspiracy :-)
 
 Tim
 On 03/08/2012, at 10:58 AM, Ronda Brown ro...@mac.com wrote:
 
 Weird, You don't have Growl or anything that could be preventing a 
 download of this size?
 Are you using OpenDNS or GoogleDNS instead of your ISP DNS?
 
 You have checked your Modem/router?
 
 Cheers,
 Ronni
 On 03/08/2012, at 10:55 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Hi Ronni,
 
 No, nothing ticked in the System Preferences  Network -  Advanced - 
 Proxies pane apart from Use Passive FTP mode.
 
 Tim
 
 
 
 On 03/08/2012, at 10:47 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 You aren't using a Proxies to connect to the Internet
 In System Preferences  Network -  Advanced - Proxies 
 You need a direct internet connection.
 
 Cheers,
 Ronni
 On 03/08/2012, at 10:41 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Hi Ronni,
 
 Sorry, didn't mention that. Yes, there used to be that icon in 
 Launchpad. It's now disappeared.
 
 I never had to set it going again during the various attempts, unless 
 I paused it, then restarted. . It has kept going by itself. 
 
 There is no Mountain Lion download in Applications folder. I never 
 noticed it over the last day or so either.
 There is no Mountain Lion download in Time Machine in the Applications 
 folder either. I checked back for earlier today when it was still 
 downloading. 
 
 Tim
 
 
 On 03/08/2012, at 10:12 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 Have you opened Launchpad from the Dock and checked if there is a 
 'Install OS X Mountain Lion' icon showing there?
 Or in Applications?
 
 As I mentioned previously in one reply:
 If when downloading OS X Mountain Lion and the download is stopped, 
 click on Launchpad in the Dock and you will find a Mountain Lion icon 
 with the word “paused” below it.
 
 Click on the icon and the download will continue. 
 
 I found I had to do this often during the course of the Mountain Lion 
 downloading.
 
 If you have to resort to a trip to the Apple Store they should be 
 able to put the Lion Installer on a USB Thumb Drive.
 I would expect they will check that you have previously purchased 
 Mountain Lion.
 
 You need a 8GB (or larger) Thumb Drive formatted GUID  Mac OS 
 Extended (Journaled).
 
 Cheers,
 Ronni
 
 On 03/08/2012, at 9:43 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 On 01/08/2012, at 11:27 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 When you mention the Download fails... what happened, did you 
 get a error message?
 Or has the download just paused / stopped?
 
 
 Arrrgh.
 Once again, I have got to over 4Gb of download for Mountain Lion and 
 the download has failed. I was not at the computer when it failed, 
 so do not know what it had got to. The last time I looked it was 
 4.10Gb. It may have even completed the download. This download had 
 taken over 36 hours, with no other normal processes breaking it. 
 Sleeping the computer, other internet

Re: Mountain Lion Download

2012-08-03 Thread Tim Law
Followup.

Mountain Lion is now downloaded and the installer copied onto an unused and 
reformatted iPod 8Gb.
I followed the instructions with pictures at 
http://www.mactalk.com.au/content/creating-bootable-usb-sd-card-mountain-lion-drive-2431/
which was provided by Daniel

Thanks again.

Tim



On 03/08/2012, at 11:30 AM, Tim Law wrote:

 Ronni, I am deeply indebted to you.  :-)
 
 Two things are immediately noticeable. 
 
 One is that the download in the App Store is a strong 1mb a second. ie. I 
 timed 10 mb and it took 10 seconds. This is very sweet.
 
 Second, that I used to have slow connections on iView (1Mbps) yet achieve 
 good speeds with Speedtest.net. I couldn't figure it out. Now I am getting 
 4.5 - 5.0 Mbps on iView and it's up on the top level of their scale - totally 
 different.   :-)
 
 Speedtest.net is showing 15Mbps download which is about what I normally got.
 
 All these were tested with the App store streaming in Mountain Lion at 
 1mb/sec.
 
 So, the Lesson.  
 Do not use OpenDNS as a DNS server. 
 I assume it is okay to still use it as Search Domains
 
 Like we all say, THANKS Ronni.  :-)
 
 Tim
 
 
 
 
 
 
 
 On 03/08/2012, at 11:15 AM, Tim Law wrote:
 
 Okay thanks
 
 I'll try that. 
 
 I've left OpenDNS as the search domains, and changed the DNS server to those 
 you gave me. 
 
 Tim
 
 
 On 03/08/2012, at 11:11 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 That could be your problem, I've heard of Mac App Store download problems 
 with OpenDNS.
 Perhaps try using Bigpond Western Australia DNS Server IP Address
 
 Primary DNS Server IP Address   61.9.242.33 
 Secondary DNS Server IP Address 61.9.226.33
 
 Cheers,
 Ronni
 
 I DO use the OpenDNS servers as search servers. 
 
 Perhaps it a Bigpond conspiracy :-)
 
 Tim
 On 03/08/2012, at 10:58 AM, Ronda Brown ro...@mac.com wrote:
 
 Weird, You don't have Growl or anything that could be preventing a 
 download of this size?
 Are you using OpenDNS or GoogleDNS instead of your ISP DNS?
 
 You have checked your Modem/router?
 
 Cheers,
 Ronni
 On 03/08/2012, at 10:55 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Hi Ronni,
 
 No, nothing ticked in the System Preferences  Network -  Advanced - 
 Proxies pane apart from Use Passive FTP mode.
 
 Tim
 
 
 
 On 03/08/2012, at 10:47 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 You aren't using a Proxies to connect to the Internet
 In System Preferences  Network -  Advanced - Proxies 
 You need a direct internet connection.
 
 Cheers,
 Ronni
 On 03/08/2012, at 10:41 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Hi Ronni,
 
 Sorry, didn't mention that. Yes, there used to be that icon in 
 Launchpad. It's now disappeared.
 
 I never had to set it going again during the various attempts, unless I 
 paused it, then restarted. . It has kept going by itself. 
 
 There is no Mountain Lion download in Applications folder. I never 
 noticed it over the last day or so either.
 There is no Mountain Lion download in Time Machine in the Applications 
 folder either. I checked back for earlier today when it was still 
 downloading. 
 
 Tim
 
 
 On 03/08/2012, at 10:12 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 Have you opened Launchpad from the Dock and checked if there is a 
 'Install OS X Mountain Lion' icon showing there?
 Or in Applications?
 
 As I mentioned previously in one reply:
 If when downloading OS X Mountain Lion and the download is stopped, 
 click on Launchpad in the Dock and you will find a Mountain Lion icon 
 with the word “paused” below it.
 
 Click on the icon and the download will continue. 
 
 I found I had to do this often during the course of the Mountain Lion 
 downloading.
 
 If you have to resort to a trip to the Apple Store they should be able 
 to put the Lion Installer on a USB Thumb Drive.
 I would expect they will check that you have previously purchased 
 Mountain Lion.
 
 You need a 8GB (or larger) Thumb Drive formatted GUID  Mac OS 
 Extended (Journaled).
 
 Cheers,
 Ronni
 
 On 03/08/2012, at 9:43 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 On 01/08/2012, at 11:27 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 When you mention the Download fails... what happened, did you 
 get a error message?
 Or has the download just paused / stopped?
 
 
 Arrrgh.
 Once again, I have got to over 4Gb of download for Mountain Lion and 
 the download has failed. I was not at the computer when it failed, so 
 do not know what it had got to. The last time I looked it was 4.10Gb. 
 It may have even completed the download. This download had taken over 
 36 hours, with no other normal processes breaking it. Sleeping the 
 computer, other internet access, regular computer use, all occurred 
 in that 36 hours. Restarting WILL lose the download I discovered.
 
 The error messages are at
 http://www.peoplehelp.com.au/images/Mountain%20Lion%20failed%20download.png
 
 I have been able to download other .dmg, including updates and new 
 purchases from the AppStore plenty of times, just not this big 
 download

Re: Mountain Lion Download

2012-08-02 Thread Tim Law
 On 01/08/2012, at 11:27 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 When you mention the Download fails... what happened, did you get a error 
 message?
 Or has the download just paused / stopped?


Arrrgh.
Once again, I have got to over 4Gb of download for Mountain Lion and the 
download has failed. I was not at the computer when it failed, so do not know 
what it had got to. The last time I looked it was 4.10Gb. It may have even 
completed the download. This download had taken over 36 hours, with no other 
normal processes breaking it. Sleeping the computer, other internet access, 
regular computer use, all occurred in that 36 hours. Restarting WILL lose the 
download I discovered.

The error messages are at
http://www.peoplehelp.com.au/images/Mountain%20Lion%20failed%20download.png

I have been able to download other .dmg, including updates and new purchases 
from the AppStore plenty of times, just not this big download of Mountain Lion. 

I've searched through Console to see if it will tell me anything useful, but 
I'm not sure what I am looking for. 

Given my other downloads have worked, I'm guessing there is nothing in my modem 
or router firewall type settings that would be a reason for the download to 
stop so close to finishing. 

The Mac Mini's Hard drive has 80Gb free out of 320Gb. 
Each night the permissions are reset by Super Duper before creating a clone.

I'm at a loss at why this is happening. Next step will be to take to an Apple 
Store.  Does anyone know if I need to take the Mini into the store, or whether 
they  will put Mountain Lion on a USB drive for me?

Tim

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Mountain Lion Download

2012-08-02 Thread Ronda Brown
Hi Tim,

Have you opened Launchpad from the Dock and checked if there is a 'Install OS X 
Mountain Lion' icon showing there?
Or in Applications?

As I mentioned previously in one reply:
If when downloading OS X Mountain Lion and the download is stopped, click on 
Launchpad in the Dock and you will find a Mountain Lion icon with the word 
“paused” below it.

Click on the icon and the download will continue. 

I found I had to do this often during the course of the Mountain Lion 
downloading.

If you have to resort to a trip to the Apple Store they should be able to put 
the Lion Installer on a USB Thumb Drive.
I would expect they will check that you have previously purchased Mountain Lion.

You need a 8GB (or larger) Thumb Drive formatted GUID  Mac OS Extended 
(Journaled).

Cheers,
Ronni

On 03/08/2012, at 9:43 AM, Tim Law t...@peoplehelp.com.au wrote:

 On 01/08/2012, at 11:27 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 When you mention the Download fails... what happened, did you get a 
 error message?
 Or has the download just paused / stopped?
 
 
 Arrrgh.
 Once again, I have got to over 4Gb of download for Mountain Lion and the 
 download has failed. I was not at the computer when it failed, so do not know 
 what it had got to. The last time I looked it was 4.10Gb. It may have even 
 completed the download. This download had taken over 36 hours, with no other 
 normal processes breaking it. Sleeping the computer, other internet access, 
 regular computer use, all occurred in that 36 hours. Restarting WILL lose the 
 download I discovered.
 
 The error messages are at
 http://www.peoplehelp.com.au/images/Mountain%20Lion%20failed%20download.png
 
 I have been able to download other .dmg, including updates and new purchases 
 from the AppStore plenty of times, just not this big download of Mountain 
 Lion. 
 
 I've searched through Console to see if it will tell me anything useful, but 
 I'm not sure what I am looking for. 
 
 Given my other downloads have worked, I'm guessing there is nothing in my 
 modem or router firewall type settings that would be a reason for the 
 download to stop so close to finishing. 
 
 The Mac Mini's Hard drive has 80Gb free out of 320Gb. 
 Each night the permissions are reset by Super Duper before creating a clone.
 
 I'm at a loss at why this is happening. Next step will be to take to an Apple 
 Store.  Does anyone know if I need to take the Mini into the store, or 
 whether they  will put Mountain Lion on a USB drive for me?
 
 Tim

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Mountain Lion Download

2012-08-02 Thread Tim Law
Hi Ronni,

Sorry, didn't mention that. Yes, there used to be that icon in Launchpad. It's 
now disappeared.

I never had to set it going again during the various attempts, unless I paused 
it, then restarted. . It has kept going by itself. 

There is no Mountain Lion download in Applications folder. I never noticed it 
over the last day or so either.
There is no Mountain Lion download in Time Machine in the Applications folder 
either. I checked back for earlier today when it was still downloading. 

Tim


On 03/08/2012, at 10:12 AM, Ronda Brown wrote:

 Hi Tim,
 
 Have you opened Launchpad from the Dock and checked if there is a 'Install OS 
 X Mountain Lion' icon showing there?
 Or in Applications?
 
 As I mentioned previously in one reply:
 If when downloading OS X Mountain Lion and the download is stopped, click on 
 Launchpad in the Dock and you will find a Mountain Lion icon with the word 
 “paused” below it.
 
 Click on the icon and the download will continue. 
 
 I found I had to do this often during the course of the Mountain Lion 
 downloading.
 
 If you have to resort to a trip to the Apple Store they should be able to put 
 the Lion Installer on a USB Thumb Drive.
 I would expect they will check that you have previously purchased Mountain 
 Lion.
 
 You need a 8GB (or larger) Thumb Drive formatted GUID  Mac OS Extended 
 (Journaled).
 
 Cheers,
 Ronni
 
 On 03/08/2012, at 9:43 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 On 01/08/2012, at 11:27 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 When you mention the Download fails... what happened, did you get a 
 error message?
 Or has the download just paused / stopped?
 
 
 Arrrgh.
 Once again, I have got to over 4Gb of download for Mountain Lion and the 
 download has failed. I was not at the computer when it failed, so do not 
 know what it had got to. The last time I looked it was 4.10Gb. It may have 
 even completed the download. This download had taken over 36 hours, with no 
 other normal processes breaking it. Sleeping the computer, other internet 
 access, regular computer use, all occurred in that 36 hours. Restarting WILL 
 lose the download I discovered.
 
 The error messages are at
 http://www.peoplehelp.com.au/images/Mountain%20Lion%20failed%20download.png
 
 I have been able to download other .dmg, including updates and new purchases 
 from the AppStore plenty of times, just not this big download of Mountain 
 Lion. 
 
 I've searched through Console to see if it will tell me anything useful, but 
 I'm not sure what I am looking for. 
 
 Given my other downloads have worked, I'm guessing there is nothing in my 
 modem or router firewall type settings that would be a reason for the 
 download to stop so close to finishing. 
 
 The Mac Mini's Hard drive has 80Gb free out of 320Gb. 
 Each night the permissions are reset by Super Duper before creating a clone.
 
 I'm at a loss at why this is happening. Next step will be to take to an 
 Apple Store.  Does anyone know if I need to take the Mini into the store, or 
 whether they  will put Mountain Lion on a USB drive for me?
 
 Tim
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Re: Mountain Lion Download

2012-08-02 Thread Ronda Brown
Hi Tim,

You aren't using a Proxies to connect to the Internet
In System Preferences  Network -  Advanced - Proxies 
You need a direct internet connection.

Cheers,
Ronni
On 03/08/2012, at 10:41 AM, Tim Law t...@peoplehelp.com.au wrote:

 Hi Ronni,
 
 Sorry, didn't mention that. Yes, there used to be that icon in Launchpad. 
 It's now disappeared.
 
 I never had to set it going again during the various attempts, unless I 
 paused it, then restarted. . It has kept going by itself. 
 
 There is no Mountain Lion download in Applications folder. I never noticed it 
 over the last day or so either.
 There is no Mountain Lion download in Time Machine in the Applications folder 
 either. I checked back for earlier today when it was still downloading. 
 
 Tim
 
 
 On 03/08/2012, at 10:12 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 Have you opened Launchpad from the Dock and checked if there is a 'Install 
 OS X Mountain Lion' icon showing there?
 Or in Applications?
 
 As I mentioned previously in one reply:
 If when downloading OS X Mountain Lion and the download is stopped, click 
 on Launchpad in the Dock and you will find a Mountain Lion icon with the 
 word “paused” below it.
 
 Click on the icon and the download will continue. 
 
 I found I had to do this often during the course of the Mountain Lion 
 downloading.
 
 If you have to resort to a trip to the Apple Store they should be able to 
 put the Lion Installer on a USB Thumb Drive.
 I would expect they will check that you have previously purchased Mountain 
 Lion.
 
 You need a 8GB (or larger) Thumb Drive formatted GUID  Mac OS Extended 
 (Journaled).
 
 Cheers,
 Ronni
 
 On 03/08/2012, at 9:43 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 On 01/08/2012, at 11:27 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 When you mention the Download fails... what happened, did you get a 
 error message?
 Or has the download just paused / stopped?
 
 
 Arrrgh.
 Once again, I have got to over 4Gb of download for Mountain Lion and the 
 download has failed. I was not at the computer when it failed, so do not 
 know what it had got to. The last time I looked it was 4.10Gb. It may have 
 even completed the download. This download had taken over 36 hours, with no 
 other normal processes breaking it. Sleeping the computer, other internet 
 access, regular computer use, all occurred in that 36 hours. Restarting 
 WILL lose the download I discovered.
 
 The error messages are at
 http://www.peoplehelp.com.au/images/Mountain%20Lion%20failed%20download.png
 
 I have been able to download other .dmg, including updates and new 
 purchases from the AppStore plenty of times, just not this big download of 
 Mountain Lion. 
 
 I've searched through Console to see if it will tell me anything useful, 
 but I'm not sure what I am looking for. 
 
 Given my other downloads have worked, I'm guessing there is nothing in my 
 modem or router firewall type settings that would be a reason for the 
 download to stop so close to finishing. 
 
 The Mac Mini's Hard drive has 80Gb free out of 320Gb. 
 Each night the permissions are reset by Super Duper before creating a clone.
 
 I'm at a loss at why this is happening. Next step will be to take to an 
 Apple Store.  Does anyone know if I need to take the Mini into the store, 
 or whether they  will put Mountain Lion on a USB drive for me?
 
 Tim
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

-- The WA Macintosh User Group Mailing List --
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Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug


Re: Mountain Lion Download

2012-08-02 Thread Tim Law
Hi Ronni,

No, nothing ticked in the System Preferences  Network -  Advanced - Proxies 
pane apart from Use Passive FTP mode.

Tim



On 03/08/2012, at 10:47 AM, Ronda Brown wrote:

 Hi Tim,
 
 You aren't using a Proxies to connect to the Internet
 In System Preferences  Network -  Advanced - Proxies 
 You need a direct internet connection.
 
 Cheers,
 Ronni
 On 03/08/2012, at 10:41 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Hi Ronni,
 
 Sorry, didn't mention that. Yes, there used to be that icon in Launchpad. 
 It's now disappeared.
 
 I never had to set it going again during the various attempts, unless I 
 paused it, then restarted. . It has kept going by itself. 
 
 There is no Mountain Lion download in Applications folder. I never noticed 
 it over the last day or so either.
 There is no Mountain Lion download in Time Machine in the Applications 
 folder either. I checked back for earlier today when it was still 
 downloading. 
 
 Tim
 
 
 On 03/08/2012, at 10:12 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 Have you opened Launchpad from the Dock and checked if there is a 'Install 
 OS X Mountain Lion' icon showing there?
 Or in Applications?
 
 As I mentioned previously in one reply:
 If when downloading OS X Mountain Lion and the download is stopped, click 
 on Launchpad in the Dock and you will find a Mountain Lion icon with the 
 word “paused” below it.
 
 Click on the icon and the download will continue. 
 
 I found I had to do this often during the course of the Mountain Lion 
 downloading.
 
 If you have to resort to a trip to the Apple Store they should be able to 
 put the Lion Installer on a USB Thumb Drive.
 I would expect they will check that you have previously purchased Mountain 
 Lion.
 
 You need a 8GB (or larger) Thumb Drive formatted GUID  Mac OS Extended 
 (Journaled).
 
 Cheers,
 Ronni
 
 On 03/08/2012, at 9:43 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 On 01/08/2012, at 11:27 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 When you mention the Download fails... what happened, did you get a 
 error message?
 Or has the download just paused / stopped?
 
 
 Arrrgh.
 Once again, I have got to over 4Gb of download for Mountain Lion and the 
 download has failed. I was not at the computer when it failed, so do not 
 know what it had got to. The last time I looked it was 4.10Gb. It may have 
 even completed the download. This download had taken over 36 hours, with 
 no other normal processes breaking it. Sleeping the computer, other 
 internet access, regular computer use, all occurred in that 36 hours. 
 Restarting WILL lose the download I discovered.
 
 The error messages are at
 http://www.peoplehelp.com.au/images/Mountain%20Lion%20failed%20download.png
 
 I have been able to download other .dmg, including updates and new 
 purchases from the AppStore plenty of times, just not this big download of 
 Mountain Lion. 
 
 I've searched through Console to see if it will tell me anything useful, 
 but I'm not sure what I am looking for. 
 
 Given my other downloads have worked, I'm guessing there is nothing in my 
 modem or router firewall type settings that would be a reason for the 
 download to stop so close to finishing. 
 
 The Mac Mini's Hard drive has 80Gb free out of 320Gb. 
 Each night the permissions are reset by Super Duper before creating a 
 clone.
 
 I'm at a loss at why this is happening. Next step will be to take to an 
 Apple Store.  Does anyone know if I need to take the Mini into the store, 
 or whether they  will put Mountain Lion on a USB drive for me?
 
 Tim
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
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Re: Mountain Lion Download

2012-08-02 Thread Tim Law
I DO use the OpenDNS servers as search servers. 

Perhaps it a Bigpond conspiracy :-)

Tim


On 03/08/2012, at 10:55 AM, Tim Law wrote:

 Hi Ronni,
 
 No, nothing ticked in the System Preferences  Network -  Advanced - Proxies 
 pane apart from Use Passive FTP mode.
 
 Tim
 
 
 
 On 03/08/2012, at 10:47 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 You aren't using a Proxies to connect to the Internet
 In System Preferences  Network -  Advanced - Proxies 
 You need a direct internet connection.
 
 Cheers,
 Ronni
 On 03/08/2012, at 10:41 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Hi Ronni,
 
 Sorry, didn't mention that. Yes, there used to be that icon in Launchpad. 
 It's now disappeared.
 
 I never had to set it going again during the various attempts, unless I 
 paused it, then restarted. . It has kept going by itself. 
 
 There is no Mountain Lion download in Applications folder. I never noticed 
 it over the last day or so either.
 There is no Mountain Lion download in Time Machine in the Applications 
 folder either. I checked back for earlier today when it was still 
 downloading. 
 
 Tim
 
 
 On 03/08/2012, at 10:12 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 Have you opened Launchpad from the Dock and checked if there is a 'Install 
 OS X Mountain Lion' icon showing there?
 Or in Applications?
 
 As I mentioned previously in one reply:
 If when downloading OS X Mountain Lion and the download is stopped, click 
 on Launchpad in the Dock and you will find a Mountain Lion icon with the 
 word “paused” below it.
 
 Click on the icon and the download will continue. 
 
 I found I had to do this often during the course of the Mountain Lion 
 downloading.
 
 If you have to resort to a trip to the Apple Store they should be able to 
 put the Lion Installer on a USB Thumb Drive.
 I would expect they will check that you have previously purchased Mountain 
 Lion.
 
 You need a 8GB (or larger) Thumb Drive formatted GUID  Mac OS Extended 
 (Journaled).
 
 Cheers,
 Ronni
 
 On 03/08/2012, at 9:43 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 On 01/08/2012, at 11:27 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 When you mention the Download fails... what happened, did you get a 
 error message?
 Or has the download just paused / stopped?
 
 
 Arrrgh.
 Once again, I have got to over 4Gb of download for Mountain Lion and the 
 download has failed. I was not at the computer when it failed, so do not 
 know what it had got to. The last time I looked it was 4.10Gb. It may 
 have even completed the download. This download had taken over 36 hours, 
 with no other normal processes breaking it. Sleeping the computer, other 
 internet access, regular computer use, all occurred in that 36 hours. 
 Restarting WILL lose the download I discovered.
 
 The error messages are at
 http://www.peoplehelp.com.au/images/Mountain%20Lion%20failed%20download.png
 
 I have been able to download other .dmg, including updates and new 
 purchases from the AppStore plenty of times, just not this big download 
 of Mountain Lion. 
 
 I've searched through Console to see if it will tell me anything useful, 
 but I'm not sure what I am looking for. 
 
 Given my other downloads have worked, I'm guessing there is nothing in my 
 modem or router firewall type settings that would be a reason for the 
 download to stop so close to finishing. 
 
 The Mac Mini's Hard drive has 80Gb free out of 320Gb. 
 Each night the permissions are reset by Super Duper before creating a 
 clone.
 
 I'm at a loss at why this is happening. Next step will be to take to an 
 Apple Store.  Does anyone know if I need to take the Mini into the store, 
 or whether they  will put Mountain Lion on a USB drive for me?
 
 Tim
 
 -- The WA Macintosh User Group Mailing List --
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Re: Mountain Lion Download

2012-08-02 Thread Ronda Brown
Weird, You don't have Growl or anything that could be preventing a download of 
this size?
Are you using OpenDNS or GoogleDNS instead of your ISP DNS?

You have checked your Modem/router?

Cheers,
Ronni
On 03/08/2012, at 10:55 AM, Tim Law t...@peoplehelp.com.au wrote:

 Hi Ronni,
 
 No, nothing ticked in the System Preferences  Network -  Advanced - Proxies 
 pane apart from Use Passive FTP mode.
 
 Tim
 
 
 
 On 03/08/2012, at 10:47 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 You aren't using a Proxies to connect to the Internet
 In System Preferences  Network -  Advanced - Proxies 
 You need a direct internet connection.
 
 Cheers,
 Ronni
 On 03/08/2012, at 10:41 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Hi Ronni,
 
 Sorry, didn't mention that. Yes, there used to be that icon in Launchpad. 
 It's now disappeared.
 
 I never had to set it going again during the various attempts, unless I 
 paused it, then restarted. . It has kept going by itself. 
 
 There is no Mountain Lion download in Applications folder. I never noticed 
 it over the last day or so either.
 There is no Mountain Lion download in Time Machine in the Applications 
 folder either. I checked back for earlier today when it was still 
 downloading. 
 
 Tim
 
 
 On 03/08/2012, at 10:12 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 Have you opened Launchpad from the Dock and checked if there is a 'Install 
 OS X Mountain Lion' icon showing there?
 Or in Applications?
 
 As I mentioned previously in one reply:
 If when downloading OS X Mountain Lion and the download is stopped, click 
 on Launchpad in the Dock and you will find a Mountain Lion icon with the 
 word “paused” below it.
 
 Click on the icon and the download will continue. 
 
 I found I had to do this often during the course of the Mountain Lion 
 downloading.
 
 If you have to resort to a trip to the Apple Store they should be able to 
 put the Lion Installer on a USB Thumb Drive.
 I would expect they will check that you have previously purchased Mountain 
 Lion.
 
 You need a 8GB (or larger) Thumb Drive formatted GUID  Mac OS Extended 
 (Journaled).
 
 Cheers,
 Ronni
 
 On 03/08/2012, at 9:43 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 On 01/08/2012, at 11:27 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 When you mention the Download fails... what happened, did you get a 
 error message?
 Or has the download just paused / stopped?
 
 
 Arrrgh.
 Once again, I have got to over 4Gb of download for Mountain Lion and the 
 download has failed. I was not at the computer when it failed, so do not 
 know what it had got to. The last time I looked it was 4.10Gb. It may 
 have even completed the download. This download had taken over 36 hours, 
 with no other normal processes breaking it. Sleeping the computer, other 
 internet access, regular computer use, all occurred in that 36 hours. 
 Restarting WILL lose the download I discovered.
 
 The error messages are at
 http://www.peoplehelp.com.au/images/Mountain%20Lion%20failed%20download.png
 
 I have been able to download other .dmg, including updates and new 
 purchases from the AppStore plenty of times, just not this big download 
 of Mountain Lion. 
 
 I've searched through Console to see if it will tell me anything useful, 
 but I'm not sure what I am looking for. 
 
 Given my other downloads have worked, I'm guessing there is nothing in my 
 modem or router firewall type settings that would be a reason for the 
 download to stop so close to finishing. 
 
 The Mac Mini's Hard drive has 80Gb free out of 320Gb. 
 Each night the permissions are reset by Super Duper before creating a 
 clone.
 
 I'm at a loss at why this is happening. Next step will be to take to an 
 Apple Store.  Does anyone know if I need to take the Mini into the store, 
 or whether they  will put Mountain Lion on a USB drive for me?
 
 Tim
 
 -- The WA Macintosh User Group Mailing List --
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Re: Mountain Lion Download

2012-08-02 Thread Ronda Brown
Hi Tim,

That could be your problem, I've heard of Mac App Store download problems with 
OpenDNS.
Perhaps try using Bigpond Western Australia DNS Server IP Address

Primary DNS Server IP Address   61.9.242.33 
Secondary DNS Server IP Address 61.9.226.33

Cheers,
Ronni

 I DO use the OpenDNS servers as search servers. 
 
 Perhaps it a Bigpond conspiracy :-)
 
 Tim
On 03/08/2012, at 10:58 AM, Ronda Brown ro...@mac.com wrote:

 Weird, You don't have Growl or anything that could be preventing a download 
 of this size?
 Are you using OpenDNS or GoogleDNS instead of your ISP DNS?
 
 You have checked your Modem/router?
 
 Cheers,
 Ronni
 On 03/08/2012, at 10:55 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Hi Ronni,
 
 No, nothing ticked in the System Preferences  Network -  Advanced - Proxies 
 pane apart from Use Passive FTP mode.
 
 Tim
 
 
 
 On 03/08/2012, at 10:47 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 You aren't using a Proxies to connect to the Internet
 In System Preferences  Network -  Advanced - Proxies 
 You need a direct internet connection.
 
 Cheers,
 Ronni
 On 03/08/2012, at 10:41 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Hi Ronni,
 
 Sorry, didn't mention that. Yes, there used to be that icon in Launchpad. 
 It's now disappeared.
 
 I never had to set it going again during the various attempts, unless I 
 paused it, then restarted. . It has kept going by itself. 
 
 There is no Mountain Lion download in Applications folder. I never noticed 
 it over the last day or so either.
 There is no Mountain Lion download in Time Machine in the Applications 
 folder either. I checked back for earlier today when it was still 
 downloading. 
 
 Tim
 
 
 On 03/08/2012, at 10:12 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 Have you opened Launchpad from the Dock and checked if there is a 
 'Install OS X Mountain Lion' icon showing there?
 Or in Applications?
 
 As I mentioned previously in one reply:
 If when downloading OS X Mountain Lion and the download is stopped, 
 click on Launchpad in the Dock and you will find a Mountain Lion icon 
 with the word “paused” below it.
 
 Click on the icon and the download will continue. 
 
 I found I had to do this often during the course of the Mountain Lion 
 downloading.
 
 If you have to resort to a trip to the Apple Store they should be able to 
 put the Lion Installer on a USB Thumb Drive.
 I would expect they will check that you have previously purchased 
 Mountain Lion.
 
 You need a 8GB (or larger) Thumb Drive formatted GUID  Mac OS Extended 
 (Journaled).
 
 Cheers,
 Ronni
 
 On 03/08/2012, at 9:43 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 On 01/08/2012, at 11:27 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 When you mention the Download fails... what happened, did you get a 
 error message?
 Or has the download just paused / stopped?
 
 
 Arrrgh.
 Once again, I have got to over 4Gb of download for Mountain Lion and the 
 download has failed. I was not at the computer when it failed, so do not 
 know what it had got to. The last time I looked it was 4.10Gb. It may 
 have even completed the download. This download had taken over 36 hours, 
 with no other normal processes breaking it. Sleeping the computer, other 
 internet access, regular computer use, all occurred in that 36 hours. 
 Restarting WILL lose the download I discovered.
 
 The error messages are at
 http://www.peoplehelp.com.au/images/Mountain%20Lion%20failed%20download.png
 
 I have been able to download other .dmg, including updates and new 
 purchases from the AppStore plenty of times, just not this big download 
 of Mountain Lion. 
 
 I've searched through Console to see if it will tell me anything useful, 
 but I'm not sure what I am looking for. 
 
 Given my other downloads have worked, I'm guessing there is nothing in 
 my modem or router firewall type settings that would be a reason for the 
 download to stop so close to finishing. 
 
 The Mac Mini's Hard drive has 80Gb free out of 320Gb. 
 Each night the permissions are reset by Super Duper before creating a 
 clone.
 
 I'm at a loss at why this is happening. Next step will be to take to an 
 Apple Store.  Does anyone know if I need to take the Mini into the 
 store, or whether they  will put Mountain Lion on a USB drive for me?
 
 Tim

-- The WA Macintosh User Group Mailing List --
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Re: Mountain Lion Download

2012-08-02 Thread Tim Law
Okay thanks

I'll try that. 

I've left OpenDNS as the search domains, and changed the DNS server to those 
you gave me. 

Tim


On 03/08/2012, at 11:11 AM, Ronda Brown wrote:

 Hi Tim,
 
 That could be your problem, I've heard of Mac App Store download problems 
 with OpenDNS.
 Perhaps try using Bigpond Western Australia DNS Server IP Address
 
 Primary DNS Server IP Address   61.9.242.33   
 Secondary DNS Server IP Address   61.9.226.33
 
 Cheers,
 Ronni
 
 I DO use the OpenDNS servers as search servers. 
 
 Perhaps it a Bigpond conspiracy :-)
 
 Tim
 On 03/08/2012, at 10:58 AM, Ronda Brown ro...@mac.com wrote:
 
 Weird, You don't have Growl or anything that could be preventing a download 
 of this size?
 Are you using OpenDNS or GoogleDNS instead of your ISP DNS?
 
 You have checked your Modem/router?
 
 Cheers,
 Ronni
 On 03/08/2012, at 10:55 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Hi Ronni,
 
 No, nothing ticked in the System Preferences  Network -  Advanced - 
 Proxies pane apart from Use Passive FTP mode.
 
 Tim
 
 
 
 On 03/08/2012, at 10:47 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 You aren't using a Proxies to connect to the Internet
 In System Preferences  Network -  Advanced - Proxies 
 You need a direct internet connection.
 
 Cheers,
 Ronni
 On 03/08/2012, at 10:41 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Hi Ronni,
 
 Sorry, didn't mention that. Yes, there used to be that icon in Launchpad. 
 It's now disappeared.
 
 I never had to set it going again during the various attempts, unless I 
 paused it, then restarted. . It has kept going by itself. 
 
 There is no Mountain Lion download in Applications folder. I never 
 noticed it over the last day or so either.
 There is no Mountain Lion download in Time Machine in the Applications 
 folder either. I checked back for earlier today when it was still 
 downloading. 
 
 Tim
 
 
 On 03/08/2012, at 10:12 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 Have you opened Launchpad from the Dock and checked if there is a 
 'Install OS X Mountain Lion' icon showing there?
 Or in Applications?
 
 As I mentioned previously in one reply:
 If when downloading OS X Mountain Lion and the download is stopped, 
 click on Launchpad in the Dock and you will find a Mountain Lion icon 
 with the word “paused” below it.
 
 Click on the icon and the download will continue. 
 
 I found I had to do this often during the course of the Mountain Lion 
 downloading.
 
 If you have to resort to a trip to the Apple Store they should be able 
 to put the Lion Installer on a USB Thumb Drive.
 I would expect they will check that you have previously purchased 
 Mountain Lion.
 
 You need a 8GB (or larger) Thumb Drive formatted GUID  Mac OS Extended 
 (Journaled).
 
 Cheers,
 Ronni
 
 On 03/08/2012, at 9:43 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 On 01/08/2012, at 11:27 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 When you mention the Download fails... what happened, did you get 
 a error message?
 Or has the download just paused / stopped?
 
 
 Arrrgh.
 Once again, I have got to over 4Gb of download for Mountain Lion and 
 the download has failed. I was not at the computer when it failed, so 
 do not know what it had got to. The last time I looked it was 4.10Gb. 
 It may have even completed the download. This download had taken over 
 36 hours, with no other normal processes breaking it. Sleeping the 
 computer, other internet access, regular computer use, all occurred in 
 that 36 hours. Restarting WILL lose the download I discovered.
 
 The error messages are at
 http://www.peoplehelp.com.au/images/Mountain%20Lion%20failed%20download.png
 
 I have been able to download other .dmg, including updates and new 
 purchases from the AppStore plenty of times, just not this big download 
 of Mountain Lion. 
 
 I've searched through Console to see if it will tell me anything 
 useful, but I'm not sure what I am looking for. 
 
 Given my other downloads have worked, I'm guessing there is nothing in 
 my modem or router firewall type settings that would be a reason for 
 the download to stop so close to finishing. 
 
 The Mac Mini's Hard drive has 80Gb free out of 320Gb. 
 Each night the permissions are reset by Super Duper before creating a 
 clone.
 
 I'm at a loss at why this is happening. Next step will be to take to an 
 Apple Store.  Does anyone know if I need to take the Mini into the 
 store, or whether they  will put Mountain Lion on a USB drive for me?
 
 Tim
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Mountain Lion Download

2012-08-02 Thread Tim Law
Ronni, I am deeply indebted to you.  :-)

Two things are immediately noticeable. 

One is that the download in the App Store is a strong 1mb a second. ie. I timed 
10 mb and it took 10 seconds. This is very sweet.

Second, that I used to have slow connections on iView (1Mbps) yet achieve good 
speeds with Speedtest.net. I couldn't figure it out. Now I am getting 4.5 - 5.0 
Mbps on iView and it's up on the top level of their scale - totally different.  
 :-)

Speedtest.net is showing 15Mbps download which is about what I normally got.

All these were tested with the App store streaming in Mountain Lion at 1mb/sec.

So, the Lesson.  
Do not use OpenDNS as a DNS server. 
I assume it is okay to still use it as Search Domains

Like we all say, THANKS Ronni.  :-)

Tim







On 03/08/2012, at 11:15 AM, Tim Law wrote:

 Okay thanks
 
 I'll try that. 
 
 I've left OpenDNS as the search domains, and changed the DNS server to those 
 you gave me. 
 
 Tim
 
 
 On 03/08/2012, at 11:11 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 That could be your problem, I've heard of Mac App Store download problems 
 with OpenDNS.
 Perhaps try using Bigpond Western Australia DNS Server IP Address
 
 Primary DNS Server IP Address   61.9.242.33  
 Secondary DNS Server IP Address  61.9.226.33
 
 Cheers,
 Ronni
 
 I DO use the OpenDNS servers as search servers. 
 
 Perhaps it a Bigpond conspiracy :-)
 
 Tim
 On 03/08/2012, at 10:58 AM, Ronda Brown ro...@mac.com wrote:
 
 Weird, You don't have Growl or anything that could be preventing a download 
 of this size?
 Are you using OpenDNS or GoogleDNS instead of your ISP DNS?
 
 You have checked your Modem/router?
 
 Cheers,
 Ronni
 On 03/08/2012, at 10:55 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Hi Ronni,
 
 No, nothing ticked in the System Preferences  Network -  Advanced - 
 Proxies pane apart from Use Passive FTP mode.
 
 Tim
 
 
 
 On 03/08/2012, at 10:47 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 You aren't using a Proxies to connect to the Internet
 In System Preferences  Network -  Advanced - Proxies 
 You need a direct internet connection.
 
 Cheers,
 Ronni
 On 03/08/2012, at 10:41 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Hi Ronni,
 
 Sorry, didn't mention that. Yes, there used to be that icon in 
 Launchpad. It's now disappeared.
 
 I never had to set it going again during the various attempts, unless I 
 paused it, then restarted. . It has kept going by itself. 
 
 There is no Mountain Lion download in Applications folder. I never 
 noticed it over the last day or so either.
 There is no Mountain Lion download in Time Machine in the Applications 
 folder either. I checked back for earlier today when it was still 
 downloading. 
 
 Tim
 
 
 On 03/08/2012, at 10:12 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 Have you opened Launchpad from the Dock and checked if there is a 
 'Install OS X Mountain Lion' icon showing there?
 Or in Applications?
 
 As I mentioned previously in one reply:
 If when downloading OS X Mountain Lion and the download is stopped, 
 click on Launchpad in the Dock and you will find a Mountain Lion icon 
 with the word “paused” below it.
 
 Click on the icon and the download will continue. 
 
 I found I had to do this often during the course of the Mountain Lion 
 downloading.
 
 If you have to resort to a trip to the Apple Store they should be able 
 to put the Lion Installer on a USB Thumb Drive.
 I would expect they will check that you have previously purchased 
 Mountain Lion.
 
 You need a 8GB (or larger) Thumb Drive formatted GUID  Mac OS Extended 
 (Journaled).
 
 Cheers,
 Ronni
 
 On 03/08/2012, at 9:43 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 On 01/08/2012, at 11:27 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 When you mention the Download fails... what happened, did you get 
 a error message?
 Or has the download just paused / stopped?
 
 
 Arrrgh.
 Once again, I have got to over 4Gb of download for Mountain Lion and 
 the download has failed. I was not at the computer when it failed, so 
 do not know what it had got to. The last time I looked it was 4.10Gb. 
 It may have even completed the download. This download had taken over 
 36 hours, with no other normal processes breaking it. Sleeping the 
 computer, other internet access, regular computer use, all occurred in 
 that 36 hours. Restarting WILL lose the download I discovered.
 
 The error messages are at
 http://www.peoplehelp.com.au/images/Mountain%20Lion%20failed%20download.png
 
 I have been able to download other .dmg, including updates and new 
 purchases from the AppStore plenty of times, just not this big 
 download of Mountain Lion. 
 
 I've searched through Console to see if it will tell me anything 
 useful, but I'm not sure what I am looking for. 
 
 Given my other downloads have worked, I'm guessing there is nothing in 
 my modem or router firewall type settings that would be a reason for 
 the download to stop so close to finishing. 
 
 The Mac Mini's Hard drive has 80Gb free out

Re: Mountain Lion Download

2012-08-01 Thread Tim Law
Further to my last post, I just started the download again and timed 1mb took 
27 seconds

On a good day, I can get 1 mb per second with other downloads from other sites. 

Tim


On 01/08/2012, at 1:58 PM, Tim Law wrote:

 Hi Ronni,
 
 Re Network - Telstra Cable. Generally get results of between  12 - 18Mbps on 
 Speedtest.net
 
 In the App Store, I purchase Mountain Lion then clicked on Purchases pane and 
 watched the paint dry as the download started 
 Other updates, such as Pages and Numbers were coming through at 350kbps each 
 at the same time, just Mountain Lion was so slow.
 
 The 'time left' would vary from two hours to 2 days, fluctuating up and down 
 each few minutes. This went on for a couple of days. Some of that time, about 
 6 hours, we were shaped back to 56kbps, but once the normal speed returned 
 overnight, I noticed no significant difference in the speed the numbers were 
 changing on the download. 
 
 Now and again, I would pause the download, then restart it after a couple of 
 minutes to see if I got a better connection - if that makes any difference I 
 don't know, but it never made any difference to the speed I was getting. 
 
 The final crunch came when I had got close to the end and then a message came 
 up in the AppStore that the download had failed, or stopped. It was in red. 
 and the line that had shown how much I had downloaded disappeared like it had 
 never downloaded anything. 
 
 It's not the first time I've had problems with largish downloads from the App 
 Store or iTunes. My son tried three or four times on his PC to get the last 
 updates through for his iPad and iPod Touch updates. And I had to have 
 several goes to download a Combo update a few months ago. It's just not 
 reliable. Downloads just stop and disappear, gone to cyberspace. Yes I looked 
 for the 'Paused' in the App Store. It's not there. 
 
 Network is Telstra Cable
 Cable Modem is a Motorola Surfboard  SB5101U
 Router is Snap Gear 300
 Computer is Mac Mini Late 2009 
 OSX is 10.7.4
 
 Normally downloads and network connections are adequately fast and reliable. 
 
 I'm in the middle of really needing my computer to work properly for me now, 
 and don't need the distraction of this, so I was going to leave it for a 
 while. I had assumed it was caused by server load. But if yours took 4 hours 
 - wow, that's shows it CAN work and is fast (ish) :-)
 
 Tim
 
 
 
 
 On 01/08/2012, at 11:27 AM, Ronda Brown wrote:
 
 Hi Tim,
 
 When you mention the Download fails... what happened, did you get a error 
 message?
 Or has the download just paused / stopped?
 
 If when downloading OS X Mountain Lion and the download is stopped, click on 
 Launchpad in the Dock and you will find a Mountain Lion icon with the word 
 “paused” below it.
 
 Click on the icon and the download will continue. 
 
 I found I had to do this often during the course of the Mountain Lion 
 downloading.
 
 Cheers,
 Ronni
 
 On 01/08/2012, at 10:52 AM, Ronda Brown ro...@mac.com wrote:
 
 OMG what sort of Network are you on Tim?
 My download of Mountain Lion took 4 hours ( I was frustrated :)
 
 Cheers,
 Ronni
 
 On 01/08/2012, at 10:44 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Arh
 
 300mb to go after two days plus of it dribbling in, and the download 
 fails. 
 
 Grumble grumble. 
 
 
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Mountain Lion Download

2012-07-31 Thread Tim Law
Arh

300mb to go after two days plus of it dribbling in, and the download fails. 

Grumble grumble. 


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Re: Mountain Lion Download

2012-07-31 Thread Stephen Chape
There has to be a better way of doing this surely.
I heard that if you take a thumb drive to an Apple Store, they will download it 
onto the thumb drive for you.
Does anyone know if this is correct ?

On 01/08/2012, at 10:44 AM, Tim Law wrote:

 Arh
 
 300mb to go after two days plus of it dribbling in, and the download fails. 
 
 Grumble grumble. 
 
 
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Regards,
Stephen Chape




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Re: Mountain Lion Download

2012-07-31 Thread Ronda Brown
OMG what sort of Network are you on Tim?
My download of Mountain Lion took 4 hours ( I was frustrated :)

Cheers,
Ronni

On 01/08/2012, at 10:44 AM, Tim Law t...@peoplehelp.com.au wrote:

 Arh
 
 300mb to go after two days plus of it dribbling in, and the download fails. 
 
 Grumble grumble. 
 

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Re: Mountain Lion Download

2012-07-31 Thread Ronda Brown
Hi Stephen,

Yes, If you don’t have broadband access, you can visit any Apple Retail Store 
to get help with downloading.
Under Step 3 - Download OS X Mountain Lion from the Mac App Store:
http://www.apple.com/au/osx/how-to-upgrade/

Cheers,
Ronni

On 01/08/2012, at 10:50 AM, Stephen Chape chap...@bigpond.com wrote:

 There has to be a better way of doing this surely.
 I heard that if you take a thumb drive to an Apple Store, they will download 
 it onto the thumb drive for you.
 Does anyone know if this is correct ?
 
 On 01/08/2012, at 10:44 AM, Tim Law wrote:
 
 Arh
 
 300mb to go after two days plus of it dribbling in, and the download fails. 
 
 Grumble grumble. 
 

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Re: Mountain Lion Download

2012-07-31 Thread Stephen Chape
Sounds worse than mine.
When I tried downloading Lion it failed after 7 hours and was not halfway !
Gave the idea away after that.

On 01/08/2012, at 10:52 AM, Ronda Brown wrote:

 OMG what sort of Network are you on Tim?
 My download of Mountain Lion took 4 hours ( I was frustrated :)
 
 Cheers,
 Ronni
 
 On 01/08/2012, at 10:44 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Arh
 
 300mb to go after two days plus of it dribbling in, and the download fails. 
 
 Grumble grumble. 
 
 
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Regards,
Stephen Chape




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Re: Mountain Lion Download

2012-07-31 Thread Ronda Brown
Hi Tim,

When you mention the Download fails... what happened, did you get a error 
message?
Or has the download just paused / stopped?

If when downloading OS X Mountain Lion and the download is stopped, click on 
Launchpad in the Dock and you will find a Mountain Lion icon with the word 
“paused” below it.

Click on the icon and the download will continue. 

I found I had to do this often during the course of the Mountain Lion 
downloading.

Cheers,
Ronni

On 01/08/2012, at 10:52 AM, Ronda Brown ro...@mac.com wrote:

 OMG what sort of Network are you on Tim?
 My download of Mountain Lion took 4 hours ( I was frustrated :)
 
 Cheers,
 Ronni
 
 On 01/08/2012, at 10:44 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Arh
 
 300mb to go after two days plus of it dribbling in, and the download fails. 
 
 Grumble grumble. 
 

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Re: Mountain Lion Download

2012-07-31 Thread Tim Law
Hi Ronni,

Re Network - Telstra Cable. Generally get results of between  12 - 18Mbps on 
Speedtest.net

In the App Store, I purchase Mountain Lion then clicked on Purchases pane and 
watched the paint dry as the download started 
Other updates, such as Pages and Numbers were coming through at 350kbps each at 
the same time, just Mountain Lion was so slow.

The 'time left' would vary from two hours to 2 days, fluctuating up and down 
each few minutes. This went on for a couple of days. Some of that time, about 6 
hours, we were shaped back to 56kbps, but once the normal speed returned 
overnight, I noticed no significant difference in the speed the numbers were 
changing on the download. 

Now and again, I would pause the download, then restart it after a couple of 
minutes to see if I got a better connection - if that makes any difference I 
don't know, but it never made any difference to the speed I was getting. 

The final crunch came when I had got close to the end and then a message came 
up in the AppStore that the download had failed, or stopped. It was in red. and 
the line that had shown how much I had downloaded disappeared like it had never 
downloaded anything. 

It's not the first time I've had problems with largish downloads from the App 
Store or iTunes. My son tried three or four times on his PC to get the last 
updates through for his iPad and iPod Touch updates. And I had to have several 
goes to download a Combo update a few months ago. It's just not reliable. 
Downloads just stop and disappear, gone to cyberspace. Yes I looked for the 
'Paused' in the App Store. It's not there. 

Network is Telstra Cable
Cable Modem is a Motorola Surfboard  SB5101U
Router is Snap Gear 300
Computer is Mac Mini Late 2009 
OSX is 10.7.4

Normally downloads and network connections are adequately fast and reliable. 

I'm in the middle of really needing my computer to work properly for me now, 
and don't need the distraction of this, so I was going to leave it for a while. 
I had assumed it was caused by server load. But if yours took 4 hours - wow, 
that's shows it CAN work and is fast (ish) :-)

Tim




On 01/08/2012, at 11:27 AM, Ronda Brown wrote:

 Hi Tim,
 
 When you mention the Download fails... what happened, did you get a error 
 message?
 Or has the download just paused / stopped?
 
 If when downloading OS X Mountain Lion and the download is stopped, click on 
 Launchpad in the Dock and you will find a Mountain Lion icon with the word 
 “paused” below it.
 
 Click on the icon and the download will continue. 
 
 I found I had to do this often during the course of the Mountain Lion 
 downloading.
 
 Cheers,
 Ronni
 
 On 01/08/2012, at 10:52 AM, Ronda Brown ro...@mac.com wrote:
 
 OMG what sort of Network are you on Tim?
 My download of Mountain Lion took 4 hours ( I was frustrated :)
 
 Cheers,
 Ronni
 
 On 01/08/2012, at 10:44 AM, Tim Law t...@peoplehelp.com.au wrote:
 
 Arh
 
 300mb to go after two days plus of it dribbling in, and the download fails. 
 
 Grumble grumble. 
 
 
 -- The WA Macintosh User Group Mailing List --
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Mountain Lion download problem

2012-07-25 Thread iCloud
Good afternoon all,

I have gone through the process of purchasing Mountain Lion, including ticking 
the new Agreement box etc. but I have been unable to get it to download,  when 
I click on the download button the little rotating wheel comes up for a couple 
of seconds then nothing.  I tried to go through the purchase process again but 
it tells me that I have already paid so. 

Has anyone else had this problem??


(iMac 27, OS X 10.7.4)


Regards,


Adrian

adrianske...@me.com
http://www.skehan.id.au/


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Re: Mountain Lion download problem

2012-07-25 Thread Ronda Brown
Hi Adrian,

Sounds like the Apple Servers are still over loaded. Might pay to wait awhile 
longer to download.

Cheers,
Ronni

On 26/07/2012, at 12:12 PM, iCloud wrote:

 Good afternoon all,
 
 I have gone through the process of purchasing Mountain Lion, including 
 ticking the new Agreement box etc. but I have been unable to get it to 
 download,  when I click on the download button the little rotating wheel 
 comes up for a couple of seconds then nothing.  I tried to go through the 
 purchase process again but it tells me that I have already paid so. 
 
 Has anyone else had this problem??
 
 
 (iMac 27, OS X 10.7.4)
 
 
 Regards,
 
 
 Adrian
 
 adrianske...@me.com
 http://www.skehan.id.au/
 

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Re: Mountain Lion download problem

2012-07-25 Thread iCloud
Thanks Ronni, I never thought of that.  I'll try again later in the day.


Regards,


Adrian

adrianske...@me.com
http://www.skehan.id.au/


On 26/07/2012, at 12:15 PM, Ronda Brown wrote:

 Hi Adrian,
 
 Sounds like the Apple Servers are still over loaded. Might pay to wait awhile 
 longer to download.
 
 Cheers,
 Ronni
 
 On 26/07/2012, at 12:12 PM, iCloud wrote:
 
 Good afternoon all,
 
 I have gone through the process of purchasing Mountain Lion, including 
 ticking the new Agreement box etc. but I have been unable to get it to 
 download,  when I click on the download button the little rotating wheel 
 comes up for a couple of seconds then nothing.  I tried to go through the 
 purchase process again but it tells me that I have already paid so. 
 
 Has anyone else had this problem??
 
 
 (iMac 27, OS X 10.7.4)
 
 
 Regards,
 
 
 Adrian
 
 adrianske...@me.com
 http://www.skehan.id.au/
 
 
 -- The WA Macintosh User Group Mailing List --
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Re: Mountain Lion download problem

2012-07-25 Thread wa...@realworldcomputing.com.au
Hi Adrian,

Give it another try. If it does not download by now there must be a problem 
somewhere so post back. I managed to download last night and am now using 
Mountain Lion OS X 10.8.

Regards,
Carlo

On 26/07/2012, at 12:18 , iCloud adrianske...@me.com wrote:

 Thanks Ronni, I never thought of that.  I'll try again later in the day.
 
 
 Regards,
 
 
 Adrian
 
 adrianske...@me.com
 http://www.skehan.id.au/
 
 
 On 26/07/2012, at 12:15 PM, Ronda Brown wrote:
 
 Hi Adrian,
 
 Sounds like the Apple Servers are still over loaded. Might pay to wait 
 awhile longer to download.
 
 Cheers,
 Ronni
 
 On 26/07/2012, at 12:12 PM, iCloud wrote:
 
 Good afternoon all,
 
 I have gone through the process of purchasing Mountain Lion, including 
 ticking the new Agreement box etc. but I have been unable to get it to 
 download,  when I click on the download button the little rotating wheel 
 comes up for a couple of seconds then nothing.  I tried to go through the 
 purchase process again but it tells me that I have already paid so. 
 
 Has anyone else had this problem??
 
 
 (iMac 27, OS X 10.7.4)
 
 
 Regards,
 
 
 Adrian
 
 adrianske...@me.com
 http://www.skehan.id.au/
 
 
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Re: Mountain Lion download problem

2012-07-25 Thread iCloud
Thanks Carlo  Ronni

Seeing that I have apple care I gave them a ring.  The problem was with the 
firewall, once that was off the download started OK.

interestingly they told that I can happily leave the firewall off and I can 
uninstall ClamXav off I like as its not really necessary.


Regards,


Adrian

adrianske...@me.com
http://www.skehan.id.au/


On 26/07/2012, at 1:00 PM, wa...@realworldcomputing.com.au wrote:

 Hi Adrian,
 
 Give it another try. If it does not download by now there must be a problem 
 somewhere so post back. I managed to download last night and am now using 
 Mountain Lion OS X 10.8.
 
 Regards,
 Carlo
 
 On 26/07/2012, at 12:18 , iCloud adrianske...@me.com wrote:
 
 Thanks Ronni, I never thought of that.  I'll try again later in the day.
 
 
 Regards,
 
 
 Adrian
 
 adrianske...@me.com
 http://www.skehan.id.au/
 
 
 On 26/07/2012, at 12:15 PM, Ronda Brown wrote:
 
 Hi Adrian,
 
 Sounds like the Apple Servers are still over loaded. Might pay to wait 
 awhile longer to download.
 
 Cheers,
 Ronni
 
 On 26/07/2012, at 12:12 PM, iCloud wrote:
 
 Good afternoon all,
 
 I have gone through the process of purchasing Mountain Lion, including 
 ticking the new Agreement box etc. but I have been unable to get it to 
 download,  when I click on the download button the little rotating wheel 
 comes up for a couple of seconds then nothing.  I tried to go through the 
 purchase process again but it tells me that I have already paid so. 
 
 Has anyone else had this problem??
 
 
 (iMac 27, OS X 10.7.4)
 
 
 Regards,
 
 
 Adrian
 
 adrianske...@me.com
 http://www.skehan.id.au/
 
 
 -- The WA Macintosh User Group Mailing List --
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