Re: Scan Failure Canon MP 600

2012-01-31 Thread Stuart Breden
Ray, that is interesting.

Any other pearls about ti?

Stuart Breden
PO Box 132
Kalamunda WA 6926
Ph: (08) 9257 1577
Mbl: 0417 053 266

Please consider the environment before printing this email




On 30/01/2012, at 6:05 AM, Ray Forma wrote:

 Jennifer,
 
 have you tried VueScan? http://www.hamrick.com/
 
 The trial edition is free, and will show you if either the scanner or the 
 connection to your Mac is sick or not. The trial edition will put a watermark 
 on any images you scan and save.
 
 I have been using VueScan for close to a decade with many different scanners, 
 including Canons, always with great results. I paid for the Professional 
 Edition those many years ago and therefore have free upgrades all the time.
 
 On 29/01/2012, at 10:05 PM, Jennifer Lefroy wrote:
 
 Thank you Steve,
 
 No,it is the Canon Utilities MP Navigator which is the scanning application
 with this Pixma 600.   I had not heard  Canon Solution and so far on the
 net I have seen it mentioned only for Microsoft.  Would it be relevant for
 me I wonder?
 
 Jennifer
 
 Regards,
 
 Ray Forma
 Mob +61 (0) 428 596938
 
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Scan Failure Canon MP 600

2012-01-29 Thread Jennifer Lefroy
Hello Everyone,
Today attempts to scan just result in the message scan failed.  I am
using Mac OS X 10.6.8, operating on Snow Leopard.  The printer is Canon
Pixma 600 and I have tried both Canon Utilities MP Navigator and using the
dial on the printer. I have updated the scan drivers today.  I am pretty
sure we have used it successfully since updating to Snow Leopard.

Looking on the internet, most of the information I found was too old or too
technical for me to follow.

Does anyone have any suggestions, please?

Regards,
Jennifer
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Re: Scan Failure Canon MP 600

2012-01-29 Thread Stephen Chape
Are you using Canon Solution Menu to scan.
I have a Canon MX340 and when I installed it the Solution Menu was placed in 
the dock.
This is what I use to scan.
I don't seem to be able to use the SCAN button on the printer.

On 29/01/2012, at 8:40 PM, Jennifer Lefroy wrote:

 Hello Everyone,
 Today attempts to scan just result in the message scan failed.  I am
 using Mac OS X 10.6.8, operating on Snow Leopard.  The printer is Canon
 Pixma 600 and I have tried both Canon Utilities MP Navigator and using the
 dial on the printer. I have updated the scan drivers today.  I am pretty
 sure we have used it successfully since updating to Snow Leopard.
 
 Looking on the internet, most of the information I found was too old or too
 technical for me to follow.
 
 Does anyone have any suggestions, please?
 
 Regards,
 Jennifer
 -- The WA Macintosh User Group Mailing List --
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Regards,
Stephen Chape




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Re: Scan Failure Canon MP 600

2012-01-29 Thread Jennifer Lefroy
Thank you Steve,

No,it is the Canon Utilities MP Navigator which is the scanning application
with this Pixma 600.   I had not heard  Canon Solution and so far on the
net I have seen it mentioned only for Microsoft.  Would it be relevant for
me I wonder?

Jennifer

On 29 January 2012 20:40, Jennifer Lefroy lefroy.jenni...@gmail.com wrote:

 Hello Everyone,
 Today attempts to scan just result in the message scan failed.  I am
 using Mac OS X 10.6.8, operating on Snow Leopard.  The printer is Canon
 Pixma 600 and I have tried both Canon Utilities MP Navigator and using the
 dial on the printer. I have updated the scan drivers today.  I am pretty
 sure we have used it successfully since updating to Snow Leopard.

 Looking on the internet, most of the information I found was too old or
 too technical for me to follow.

 Does anyone have any suggestions, please?

 Regards,
 Jennifer

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Re: Scan Failure Canon MP 600

2012-01-29 Thread Stephen Chape
I don't know Jennifer,
I thought you may have struck the same issue I did initially,
but it seems not !!

On 29/01/2012, at 10:05 PM, Jennifer Lefroy wrote:

 Thank you Steve,
 
 No,it is the Canon Utilities MP Navigator which is the scanning application
 with this Pixma 600.   I had not heard  Canon Solution and so far on the
 net I have seen it mentioned only for Microsoft.  Would it be relevant for
 me I wonder?
 
 Jennifer
 
 On 29 January 2012 20:40, Jennifer Lefroy lefroy.jenni...@gmail.com wrote:
 
 Hello Everyone,
 Today attempts to scan just result in the message scan failed.  I am
 using Mac OS X 10.6.8, operating on Snow Leopard.  The printer is Canon
 Pixma 600 and I have tried both Canon Utilities MP Navigator and using the
 dial on the printer. I have updated the scan drivers today.  I am pretty
 sure we have used it successfully since updating to Snow Leopard.
 
 Looking on the internet, most of the information I found was too old or
 too technical for me to follow.
 
 Does anyone have any suggestions, please?
 
 Regards,
 Jennifer
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug


Regards,
Stephen Chape




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Re: Scan Failure Canon MP 600

2012-01-29 Thread Ray Forma
Jennifer,

have you tried VueScan? http://www.hamrick.com/

The trial edition is free, and will show you if either the scanner or the 
connection to your Mac is sick or not. The trial edition will put a watermark 
on any images you scan and save.

I have been using VueScan for close to a decade with many different scanners, 
including Canons, always with great results. I paid for the Professional 
Edition those many years ago and therefore have free upgrades all the time.

On 29/01/2012, at 10:05 PM, Jennifer Lefroy wrote:

 Thank you Steve,
 
 No,it is the Canon Utilities MP Navigator which is the scanning application
 with this Pixma 600.   I had not heard  Canon Solution and so far on the
 net I have seen it mentioned only for Microsoft.  Would it be relevant for
 me I wonder?
 
 Jennifer

Regards,

Ray Forma
Mob +61 (0) 428 596938

-- The WA Macintosh User Group Mailing List --
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Re: Scan Failure Canon MP 600

2012-01-29 Thread Peter Hinchliffe

On 29/01/2012, at 8:40 PM, Jennifer Lefroy wrote:

 Hello Everyone,
 Today attempts to scan just result in the message scan failed.  I am
 using Mac OS X 10.6.8, operating on Snow Leopard.  The printer is Canon
 Pixma 600 and I have tried both Canon Utilities MP Navigator and using the
 dial on the printer. I have updated the scan drivers today.  I am pretty
 sure we have used it successfully since updating to Snow Leopard.
 
 Looking on the internet, most of the information I found was too old or too
 technical for me to follow.
 
 Does anyone have any suggestions, please?
 
 

Try scanning from Preview: launch Preview, and choose File : Import from 
Scanner. Do you see the MP 600 listed as a choice? If so, choose it, which will 
cause the built-in Image Capture app to start. Click the Show Details button 
and the scanner should start. If that works, try scanning with your Canon 
software under a different user account. Have tried the classic first step - 
close down, leave for at least 30 seconds , reboot, and try again?
 


Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Scan Failure Canon MP 600

2012-01-29 Thread Jennifer Lefroy
I tried Peter's Preview method and it worked, then MP Navigator and it
worked once only (same account as I have only one), and then Preview again,
but it provided only a partial image.

I will have a look at others' suggestion of VueScan later today and let you
know.

I had already turned off for more than 30 secs and rebooted and Repaired
Permissions when trying yesterday.

Thank you all for suggestions,
Jennifer

On 30 January 2012 08:22, Peter Hinchliffe hinch...@multiline.com.auwrote:


 On 29/01/2012, at 8:40 PM, Jennifer Lefroy wrote:

  Hello Everyone,
  Today attempts to scan just result in the message scan failed.  I am
  using Mac OS X 10.6.8, operating on Snow Leopard.  The printer is Canon
  Pixma 600 and I have tried both Canon Utilities MP Navigator and using
 the
  dial on the printer. I have updated the scan drivers today.  I am pretty
  sure we have used it successfully since updating to Snow Leopard.
 
  Looking on the internet, most of the information I found was too old or
 too
  technical for me to follow.
 
  Does anyone have any suggestions, please?
 
 

 Try scanning from Preview: launch Preview, and choose File : Import from
 Scanner. Do you see the MP 600 listed as a choice? If so, choose it, which
 will cause the built-in Image Capture app to start. Click the Show
 Details button and the scanner should start. If that works, try scanning
 with your Canon software under a different user account. Have tried the
 classic first step - close down, leave for at least 30 seconds , reboot,
 and try again?



 Peter HinchliffeApwin Computer Services
 FileMaker Pro Solutions Developer
 Perth, Western Australia
 Phone (618) 9332 6482Mob 0403 046 948
 
 Mac because I prefer it -- Windows because I have to.

 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Re: Scan Failure Canon MP 600

2012-01-29 Thread David Noel
-- That's a very useful tip, Peter, scanning from Preview!

David Noel
2012 Jan 30

==

On 30 January 2012 08:22, Peter Hinchliffe hinch...@multiline.com.au wrote:

 On 29/01/2012, at 8:40 PM, Jennifer Lefroy wrote:

 Hello Everyone,
 Today attempts to scan just result in the message scan failed.  I am
 using Mac OS X 10.6.8, operating on Snow Leopard.  The printer is Canon
 Pixma 600 and I have tried both Canon Utilities MP Navigator and using the
 dial on the printer. I have updated the scan drivers today.  I am pretty
 sure we have used it successfully since updating to Snow Leopard.

 Looking on the internet, most of the information I found was too old or too
 technical for me to follow.

 Does anyone have any suggestions, please?



 Try scanning from Preview: launch Preview, and choose File : Import from 
 Scanner. Do you see the MP 600 listed as a choice? If so, choose it, which 
 will cause the built-in Image Capture app to start. Click the Show Details 
 button and the scanner should start. If that works, try scanning with your 
 Canon software under a different user account. Have tried the classic first 
 step - close down, leave for at least 30 seconds , reboot, and try again?



 Peter Hinchliffe        Apwin Computer Services
 FileMaker Pro Solutions Developer
 Perth, Western Australia
 Phone (618) 9332 6482    Mob 0403 046 948
 
 Mac because I prefer it -- Windows because I have to.

 -- The WA Macintosh User Group Mailing List --
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