Re: IiNet Broadband 2?
A big thanks to everyone who offered advice. Bottom line is: A minimum bandwidth increase from 512 to 1500. A few changes with iPhone - must have all included ie local calls ( 18 c v 20c) as well as line rental (about $3 per month more), quota reduced from 12 mb to 10 mb )won't affect me). Existing router/modem is ok. Make sure you ask: 1. Is my exchange DSLAM enabled? 2. Are there are ports available at that exchange? 3. Is there is no physical barrier to me using those ports at that exchange? 4. Will there be any delay (Telstra or otherwise) in getting me switched Over? Ta Rod = Date: Sat, 23 Apr 2005 10:49:21 +0800 From: Rod Blitvich [EMAIL PROTECTED] To: WAMUG Mailing List wamug@wamug.org.au Subject: IiNet Broadband 2? Hi Please does anyone know if there is any reason why I should not convert my iiNet Broadband account to their Broadband 2 service? For the same price ($49.95 with iphone): EXISTING BROADBAND 512lite 512 download, 128 upload 6 +6 GB quota NEW BROADBAND 2 Light 1500 - 8000 download, 256- 1000 upload 10 + 10 GB quota I realise that existing phone lines may mean I don't get the maximum speeds, but surely it will still be faster than what I have got? Ta Rod -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:[EMAIL PROTECTED] WAMUG is powered by Stalker CommuniGatePro -- Rod BLITVICH Head of Learning Technologies Balcatta Senior High School Apple Educator of Excellence 2002 - 2003 Amy and Sam's Dad [EMAIL PROTECTED]0409 681 256 http://www.apple.com.au/education/hed/products/ibook/balcatta.html I just got lost in thought. It was unfamiliar territory.
Re: IiNet Broadband 2?
-- I've done this same change about 3-4 weeks ago, and so far there have been no problems. The download speed you get depends on your distance from your exchange, I am about 3 km from mine (Subiaco) and get about 5100. -- You don't get a detailed list of your non-local calls from iiNet, but this information is available under your toolbox info. You get the usual iiNet billing, ie first an email account notifying you of the amount which will be be charged to your credit card at a date ahead (14 days?), then a similar paper account mailed to you, after which your card is debited on the date set. This is quite convenient for me. -- My conversion was a little different, as my broadband was coming in on my fax line, not my phone line. However this just meant that both my lines were switched to iiNet rates. -- A minor point for most is that Telstra do give a rebate on their rental charge for one home line for a pensioner, and other carriers don't. HTH. David Noel / 2005 Apr 24 = Date: Sat, 23 Apr 2005 10:49:21 +0800 From: Rod Blitvich [EMAIL PROTECTED] To: WAMUG Mailing List wamug@wamug.org.au Subject: IiNet Broadband 2? Hi Please does anyone know if there is any reason why I should not convert my iiNet Broadband account to their Broadband 2 service? For the same price ($49.95 with iphone): EXISTING BROADBAND 512lite 512 download, 128 upload 6 +6 GB quota NEW BROADBAND 2 Light 1500 - 8000 download, 256- 1000 upload 10 + 10 GB quota I realise that existing phone lines may mean I don't get the maximum speeds, but surely it will still be faster than what I have got? Ta Rod = From David Noel, Ben Franklin Centre [EMAIL PROTECTED]. Mail: PO Box 27, Subiaco, WA 6008, Australia. Fax: +61-8-9388 1852. Websites: http://www.aoi.com.au.
IiNet Broadband 2?
Hi Please does anyone know if there is any reason why I should not convert my iiNet Broadband account to their Broadband 2 service? For the same price ($49.95 with iphone): EXISTING BROADBAND 512lite 512 download, 128 upload 6 +6 GB quota NEW BROADBAND 2 Light 1500 - 8000 download, 256- 1000 upload 10 + 10 GB quota I realise that existing phone lines may mean I don't get the maximum speeds, but surely it will still be faster than what I have got? Ta Rod -- Rod BLITVICH Head of Learning Technologies Balcatta Senior High School Apple Educator of Excellence 2002 - 2003 Amy and Sam's Dad [EMAIL PROTECTED]0409 681 256 http://www.apple.com.au/education/hed/products/ibook/balcatta.html --- If at first you don't succeed, then skydiving isn't for you.
Re: IiNet Broadband 2?
Hi Rod, I am currently on the 256 lite with iiphone @ $39.95. This gave me cheaper calls to mobiles, interstate and overseas plus the 12+12gb downloads. I was considering the broadband2 so I listed all the features I have with my phone system here at home [I have multiple number with different ring for incoming 1800 calls + message bank and caller display etc] and emailed customer service and asked them to give me the costing for all items. Then I worked out the cost to me based on my latest phone bill. It would have cost me roughly $5.00 more than my current $39.95 plus my phone bill for the starter account, I would have gained speed IF my lines took it BUT my download allowance would have dropped from the 12/12 to 2/2. I have not changed, however if the costings had come out differently I would have for I am very happy with the iiphone overseas rates. Yvonne ps with telstra if you have more than three functions like caller display, message bank etc the 4th costs $3.00 per month not $6.00. iinet does not appear to be doing that unless the customer service guy didn't know that . On 23/04/2005, at 10:49 AM, Rod Blitvich wrote: Hi Please does anyone know if there is any reason why I should not convert my iiNet Broadband account to their Broadband 2 service? For the same price ($49.95 with iphone): EXISTING BROADBAND 512lite 512 download, 128 upload 6 +6 GB quota NEW BROADBAND 2 Light 1500 - 8000 download, 256- 1000 upload 10 + 10 GB quota I realise that existing phone lines may mean I don't get the maximum speeds, but surely it will still be faster than what I have got? Ta Rod -- Rod BLITVICH Head of Learning Technologies Balcatta Senior High School Apple Educator of Excellence 2002 - 2003 Amy and Sam's Dad [EMAIL PROTECTED]0409 681 256 http://www.apple.com.au/education/hed/products/ibook/balcatta.html --- If at first you don't succeed, then skydiving isn't for you. -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:[EMAIL PROTECTED] WAMUG is powered by Stalker CommuniGatePro
Question for those on iiNet Broadband...
Hi Rod I'm on the Bateman exchange and haven't had that problem. I know I had a noise on the line problem a year ago - turned out to be the fact that my cordless phone base station was sitting on my ADSL modem. Hence the ADSL modem now lives on the floor under my desk. I tell you what is great about the new DSLAM - firstly, my upload speed doesn't appear to be as limited - I often get uploads around 100KB/s sustained. Then last week when I upgraded to a 1500K line, the changeover took about half an hour! Now I'm looking forward to iiNet being able to offer some 2Meg and 6Meg lines at really cheap prices! Cheers Karl Hi All! Just a quickie for the morning. Is anyone here have iiNet's broadband account *and* are located in the area that has been converted to the new DSLAM (iinet's own broadband, rather than Telstra's)? We have noticed in the last few weeks since the Bateman exchange has been converted that there is a lot of noise coming through the phones now. I have replaced the filters, checked the phone lines running around the house. And I have also turned the ADSL modem off, which results in the noise disappearing. From memory the problem started about the time the exchange was swapped. Anyone else? Seeya Rod! _ Karl Videmanis B.A.(Ed), Grad Dip Comm Business Development Engineer Apple Computer Australia Level 4, 16 St Georges Terrace Perth WA 6000 Ph: +61 8 9223 4100 Fx: +61 8 9221 4898 mailto:[EMAIL PROTECTED] _ ** *** IMPORTANT INFORMATION *** This correspondence is for the named person's use only. It may contain confidential or legally privileged information or both. No confidentiality or privilege is waived or lost by any mistransmission. If you receive this correspondence in error, please immediately delete it from your system and notify the sender. You must not disclose, copy or rely on any part of this correspondence if you are not the intended recipient. Any opinions expressed in this message are those of the individual sender, except where the sender expressly, and with authority, states them to be the opinions of Apple Computer Australia Pty Ltd. Neither the sender nor Apple Computer Australia warrants that any communication via the Internet is free of errors, viruses, interception or interference. Information is distributed without warranties of any kind. **
Re: Question for those on iiNet Broadband...
On 29/11/04 7:32 AM, Karl Videmanis [EMAIL PROTECTED] wrote: Hi Rod I'm on the Bateman exchange and haven't had that problem. I know I had a noise on the line problem a year ago - turned out to be the fact that my cordless phone base station was sitting on my ADSL modem. Hence the ADSL modem now lives on the floor under my desk. I tell you what is great about the new DSLAM - firstly, my upload speed doesn't appear to be as limited - I often get uploads around 100KB/s sustained. Then last week when I upgraded to a 1500K line, the changeover took about half an hour! Now I'm looking forward to iiNet being able to offer some 2Meg and 6Meg lines at really cheap prices! Cheers Karl If that were the case, great :-) My ADSL modem is about 20 metres away between a wall, and has been running fine for the last year with the cordless phones. Its only since DSLAM has come in :-( Guess I will have to call iiNet and see what they say. Seeya Rod!
Re: Question for those on iiNet Broadband...
You will find that you can access the DSL-300 configuration by any browser on your Mac using the address of 192.168.0.1 providing you have un checked 'Connect by PPPoE in Network preferences. Also, you will find that you can connect to iiNet Broadband by again having the above un checked and then moving to the TCP/IP section and changing Configure 'Using PPP' to 'Using DHCP' as it will then make the connection automatically. If you find any of the above does not work then try it again after disconnecting the power to the modem for about 20 seconds in order to reset it and then giving it time to establish the connection again. Dave Watkins At 6:17 PM +0800 27/11/04, Diana Graham Stevens wrote: Shay Telfer wrote: Open the Terminal (in your Utilities folder). Type telnet 192.168.0.1 and hit the return key. Assuming that's the IP address of your router on the local LAN (it should be the number next to 'Router' in the TCPIP pane of your Network Preferences panel). Although I suspect the DSL300 doesn't work like that as it's a modem, not a router. If that doesn't work you may need an appropriate serial cable and USB-serial adapter such as a keyspan. Thanks Shay. If we have another disconnect I shall attach the modem directly to the PC and give it a go. If that doesn't work I can use the Toshiba laptop but I shall have to find a serial cable. We are also considering buying a new combined modem-router, less junk on the desk and I am told if we ever get ADSL2 the present setup won't work. Diana
Question for those on iiNet Broadband...
Hi All! Just a quickie for the morning. Is anyone here have iiNet's broadband account *and* are located in the area that has been converted to the new DSLAM (iinet's own broadband, rather than Telstra's)? We have noticed in the last few weeks since the Bateman exchange has been converted that there is a lot of noise coming through the phones now. I have replaced the filters, checked the phone lines running around the house. And I have also turned the ADSL modem off, which results in the noise disappearing. From memory the problem started about the time the exchange was swapped. Anyone else? Seeya Rod!
Re: Question for those on iiNet Broadband...
On 27/11/2004, at 8:11 AM, Rod wrote: Hi All! Just a quickie for the morning. Is anyone here have iiNet's broadband account *and* are located in the area that has been converted to the new DSLAM (iinet's own broadband, rather than Telstra's)? We have noticed in the last few weeks since the Bateman exchange has been converted that there is a lot of noise coming through the phones now. I have replaced the filters, checked the phone lines running around the house. And I have also turned the ADSL modem off, which results in the noise disappearing. From memory the problem started about the time the exchange was swapped. Anyone else? Seeya Rod! Interesting ! Sounds like the circuitry of the new Dslam in the exchange has an unbalanced output , thus causing problems that APPEAR to come from a different location . I am keen to hear the end result ! Bob
Re: Question for those on iiNet Broadband...
Hi Rod I haven't specifically noticed that! But what I have noticed is an enormous (huge) drop in spam over the last week or two, believe it or not. Has anyone else noticed that? Regards Peter On 27/11/2004, at 8:11 AM, Rod wrote: Hi All! Just a quickie for the morning. Is anyone here have iiNet's broadband account *and* are located in the area that has been converted to the new DSLAM (iinet's own broadband, rather than Telstra's)? We have noticed in the last few weeks since the Bateman exchange has been converted that there is a lot of noise coming through the phones now. I have replaced the filters, checked the phone lines running around the house. And I have also turned the ADSL modem off, which results in the noise disappearing. From memory the problem started about the time the exchange was swapped. Anyone else? Seeya Rod! -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:[EMAIL PROTECTED] WAMUG is powered by Stalker CommuniGatePro
Re: Question for those on iiNet Broadband...
You know i do believe you are right not that i got a lot but i was away for 6 days and when i got back not one spam at all On Saturday, November 27, 2004, at 05:09 PM, Peter Curtis wrote: Hi Rod I haven't specifically noticed that! But what I have noticed is an enormous (huge) drop in spam over the last week or two, believe it or not. Has anyone else noticed that? Regards Peter On 27/11/2004, at 8:11 AM, Rod wrote: Hi All! Just a quickie for the morning. Is anyone here have iiNet's broadband account *and* are located in the area that has been converted to the new DSLAM (iinet's own broadband, rather than Telstra's)? We have noticed in the last few weeks since the Bateman exchange has been converted that there is a lot of noise coming through the phones now. I have replaced the filters, checked the phone lines running around the house. And I have also turned the ADSL modem off, which results in the noise disappearing. From memory the problem started about the time the exchange was swapped. Anyone else? Seeya Rod! -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:[EMAIL PROTECTED] WAMUG is powered by Stalker CommuniGatePro -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:[EMAIL PROTECTED] WAMUG is powered by Stalker CommuniGatePro
Re: Question for those on iiNet Broadband...
On a slightly different but maybe related topic: We have been experiencing periodic loss of ADSL connectivity in the last couple of weeks with no real explanation. The boys at Computer Trade Centre suggested it could be the problem mentioned on D-Link Tech Support to do with upgraded or new DSLAM. http://www.dlink.com.au/tech/drivers/files/routers/troubleshootingADSL.htm At the moment I am connected and I am not going to try anything yet Does anyone know if I can access the modem's command line using Terminal? There was a suggestion that I would need to use a PC! I have a DSL-300, other modems listed are DSL-300+, DSL-500 DSL-504. I think we are on Maylands exchange. In answer to the other comments iinet started a new anti-spam system on November 15th. Diana Just a quickie for the morning. Is anyone here have iiNet's broadband account *and* are located in the area that has been converted to the new DSLAM (iinet's own broadband, rather than Telstra's)? We have noticed in the last few weeks since the Bateman exchange has been converted that there is a lot of noise coming through the phones now. I have replaced the filters, checked the phone lines running around the house. And I have also turned the ADSL modem off, which results in the noise disappearing. From memory the problem started about the time the exchange was swapped.
Re: Question for those on iiNet Broadband...
On a slightly different but maybe related topic: We have been experiencing periodic loss of ADSL connectivity in the last couple of weeks with no real explanation. The boys at Computer Trade Centre suggested it could be the problem mentioned on D-Link Tech Support to do with upgraded or new DSLAM. http://www.dlink.com.au/tech/drivers/files/routers/troubleshootingADSL.htm At the moment I am connected and I am not going to try anything yet Does anyone know if I can access the modem's command line using Terminal? There was a suggestion that I would need to use a PC! Open the Terminal (in your Utilities folder). Type telnet 192.168.0.1 and hit the return key. Assuming that's the IP address of your router on the local LAN (it should be the number next to 'Router' in the TCPIP pane of your Network Preferences panel). Although I suspect the DSL300 doesn't work like that as it's a modem, not a router. If that doesn't work you may need an appropriate serial cable and USB-serial adapter such as a keyspan. Have fun, Shay -- === Shay Telfer Perth, Western Australia Technomancer Join Team Sungroper in the Opinions for hire [POQ] 2005 World Solar Challenge [EMAIL PROTECTED] fnord http://sungroper.asn.au/
Re: Question for those on iiNet Broadband...
Shay Telfer wrote: Open the Terminal (in your Utilities folder). Type telnet 192.168.0.1 and hit the return key. Assuming that's the IP address of your router on the local LAN (it should be the number next to 'Router' in the TCPIP pane of your Network Preferences panel). Although I suspect the DSL300 doesn't work like that as it's a modem, not a router. If that doesn't work you may need an appropriate serial cable and USB-serial adapter such as a keyspan. Thanks Shay. If we have another disconnect I shall attach the modem directly to the PC and give it a go. If that doesn't work I can use the Toshiba laptop but I shall have to find a serial cable. We are also considering buying a new combined modem-router, less junk on the desk and I am told if we ever get ADSL2 the present setup won't work. Diana
Re: Is iiNet Broadband OK?
Hi I had applied to Informed Technology in December for broadband, and was told that I cant have it as my phone line is not able to support the higher speeds??! I live in Mullaloo, just up the road from Hillarys and Padbury. Has anyone else experienced this? Does it mean I will cant have broadband until my phoneline is upgraded or something? regards chris On Thursday, January 15, 2004, at 09:05 AM, Murdoch Allen wrote: Rod so was I but alas times have changed I am now with westnet on broadband as they were about $100 cheaper than iinet and they actually answered the phone when I rang wgen I finally got through to iinet the woman weasnt sure of what she was doing never mind upgrading my accoun and was going to e-mail me all the details which was 4 months ago and still havent got so i went to westnet got all the details faxed thru 4 minutes after phonecall and have been blissfully online with them since on broadband ps I dont get any spam mail like i was getting at iinet either On 14 Jan 2004, at 12:44 PM, Rod Blitvich wrote: Hi WAMUGers I have been away for the last 6 months and have just re-subscribed. I am considering upgrading my dial-up connection to Broadband. I am looking at iiNet's Blink 512 lite. I have searched your archives and found a warning from Matthew H against iiNet. Any advice regarding Braodband/Mac/iiNet etc would be gratefully appreciated please. I have been with iiNet since they were in a garage in Hillarys and would like to stay with them if possible. Ta Rod Blitvich -- Rod BLITVICH Head of Learning Technologies Balcatta Senior High School Apple Educator of Excellence 2002 - 2003 Amy and Sam's Dad [EMAIL PROTECTED]0409 681 256 http://www.apple.com.au/education/k12/aee/bios/homepage.html http://www.apple.com.au/education/hed/products/ibook/balcatta.html --- If at first you don't succeed, then skydiving isn't for you. -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:[EMAIL PROTECTED] WAMUG is powered by Stalker CommuniGatePro -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:[EMAIL PROTECTED] WAMUG is powered by Stalker CommuniGatePro
Re: Is iiNet Broadband OK?
On 15/01/2004, at 9:05 AM, Murdoch Allen wrote: Rod so was I but alas times have changed I am now with westnet on broadband as they were about $100 cheaper than iinet and they actually answered the phone when I rang wgen I finally got through to iinet the woman weasnt sure of what she was doing never mind upgrading my accoun and was going to e-mail me all the details which was 4 months ago and still havent got so i went to westnet got all the details faxed thru 4 minutes after phonecall and have been blissfully online with them since on broadband ps I dont get any spam mail like i was getting at iinet either On 14 Jan 2004, at 12:44 PM, Rod Blitvich wrote: I to have recently migrated to Westnet from iinet and the difference is a breath of fresh air... Not that I have had many questions but when I have phoned them, I get straight through to a person who has always been very helpful AND they follow-through and follow-up any problems. I also was getting many spam emails via iinet (who must have sold on my address). With Westnet I have not had one! Unfortunately big can sometimes mean being complaisant and the power of advertising can be the reason for iinet's success rather than the quality of the product and the service offered. Sometimes people just assume because the masses use it, it must be good. That's not true of us of course otherwise we would all have PC's, but we know better You really don't get any better publicity than word of mouth, that's why I am sending this. It's ore to promote the positives of Westnet than to burn iinet. Phil
Re: Is iiNet Broadband OK?
Rod I would recommending that you go with iinet for your broadband connection. The connection has been 100% reliable for me with no glitches at all. Like you, I have been with them since they started up in Hillarys No matter what you buy in the world you will always hear someone advise against it. Ask your self why iinet have been so successful in the market place. Dave Watkins At 12:44 PM +0800 14/1/04, Rod Blitvich wrote: Hi WAMUGers I have been away for the last 6 months and have just re-subscribed. I am considering upgrading my dial-up connection to Broadband. I am looking at iiNet's Blink 512 lite. I have searched your archives and found a warning from Matthew H against iiNet. Any advice regarding Braodband/Mac/iiNet etc would be gratefully appreciated please. I have been with iiNet since they were in a garage in Hillarys and would like to stay with them if possible. Ta Rod Blitvich
Re: Is iiNet Broadband OK?
On Wed, 14 Jan 2004, David Watkins wrote: Rod I would recommending that you go with iinet for your broadband connection. The connection has been 100% reliable for me with no glitches at all. Like you, I have been with them since they started up in Hillarys padbury even :) No matter what you buy in the world you will always hear someone advise against it. Ask your self why iinet have been so successful in the market place. erm, cause they bought up all their competition? iiNet is a good ISP, however some other local companies such as Westnet and Arachnet are very good value and in my experience offer far superior support both in terms of content and availabilty. Might pay to make a quick call to one of the isp's support lines then to iiNets to compare before your sign up :) -- luke
Re: Is iiNet Broadband OK?
Indeed iinet is good. I too have been a customer since 94' ish, however when they couldnt provide DSL how I wanted it, I went to westnet. I required a static IP and my class C to be routed, I also wanted a bridged connection. iiNet were not flexible, so I moved. I've not had any downtime in over a year... :) James - Original Message - From: David Watkins [EMAIL PROTECTED] To: WAMUG Mailing List wamug@wamug.org.au Sent: Wednesday, January 14, 2004 2:26 PM Subject: Re: Is iiNet Broadband OK? Rod I would recommending that you go with iinet for your broadband connection. The connection has been 100% reliable for me with no glitches at all. Like you, I have been with them since they started up in Hillarys No matter what you buy in the world you will always hear someone advise against it. Ask your self why iinet have been so successful in the market place. Dave Watkins At 12:44 PM +0800 14/1/04, Rod Blitvich wrote: Hi WAMUGers I have been away for the last 6 months and have just re-subscribed. I am considering upgrading my dial-up connection to Broadband. I am looking at iiNet's Blink 512 lite. I have searched your archives and found a warning from Matthew H against iiNet. Any advice regarding Braodband/Mac/iiNet etc would be gratefully appreciated please. I have been with iiNet since they were in a garage in Hillarys and would like to stay with them if possible. Ta Rod Blitvich -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:[EMAIL PROTECTED] WAMUG is powered by Stalker CommuniGatePro
Re: Is iiNet Broadband OK?
Luke Since I own a Mac and use a good ISP, I have no need to ring the support line. Nearly did not send the above statement, was thinking the dog may come back and bite me, I will take the chance. smile Dave Might pay to make a quick call to one of the isp's support lines then to iiNets to compare before your sign up :) -- luke
Re: Is iiNet Broadband OK?
Since I own a Mac and use a good ISP, I have no need to ring the support line. Nearly did not send the above statement, was thinking the dog may come back and bite me, I will take the chance. smile good point, different users do - dont need support with their account ;) Getting in touch with isp's for other matters is also important in my experience, like being able to talk to someone that understands what a traceroute is when you suspect one of their links is broken or being able to talk to someone when your CC gets billed double :) I guess with the reliability of service being provided and the features/prices becoming so similar, support is really one of the last metrics to measure a good isp :) -- luke
Re: Is iiNet Broadband OK?
Luke Brown wrote: good point, different users do/dont need support with their account ;) Indeed. Generally, all I need to know is is there a fault at your end; what is it, and when will it be fixed?. Being told Click start, then settings... is REALLY INFURIATING when I've done a tcpdump of eth1 and can _watch_ my PADI packets go out and be answered by a PADT instead of a PADO ... *sigh*. Especially since my firewall most definitely lacks a start button. Being put on hold for 3/4 of an hour only to be told yeah, telstra killed the DSLAM again and don't know when they'll have it fixed is rather annoying, too. If, of course, the support person even knows what a DSLAM is. WestNet (who I use at home) are very good about putting up _useful_ recorded messages when there's a fault, so I rarely need to talk to support at all. When I do, I leave a message and they call me back - no hold times. They really do call back, too. Unlike the iISP I use at work, who are currently experiencing technical difficulties but choose not to say /what/ difficulties until you get a support person - who may not know anyway. And that's if the line isn't _engaged_. Getting in touch with isp's for other matters is also important in my experience, like being able to talk to someone that understands what a traceroute is when you suspect one of their links is broken or being able to talk to someone when your CC gets billed double :) Umm... what's an MX record? I don't think we support those. (*sound of person on other end of phone gnawing on arm*) I guess with the reliability of service being provided and the features/prices becoming so similar, support is really one of the last metrics to measure a good isp :) Mail servers, too. The reliability of the basic connectivity seems to be determined largely by Telstra's present level of incompetence, but the mail servers can be a big difference between ISPs. I don't use ISP mail servers anymore, having long since given up in frustration, but if you need to it's a good idea to find out who is reliable. Craig Ringer
Re: Is iiNet Broadband OK?
From: [EMAIL PROTECTED] To: wamug@wamug.org.au, Subject: Re: Is iiNet Broadband OK? Date: Wed, 14 Jan 2004 14:26:06 +0800 Rod I would recommending that you go with iinet for your broadband connection. The connection has been 100% reliable for me with no glitches at all. Like you, I have been with them since they started up in Hillarys No matter what you buy in the world you will always hear someone advise against it. Ask your self why iinet have been so successful in the market place. Dave Watkins I am also asking myself why microsoft is so successful, I hope some of the same answers dont apply to iiNet ;o) Paul
Is iiNet Broadband OK?
Hi WAMUGers I have been away for the last 6 months and have just re-subscribed. I am considering upgrading my dial-up connection to Broadband. I am looking at iiNet's Blink 512 lite. I have searched your archives and found a warning from Matthew H against iiNet. Any advice regarding Braodband/Mac/iiNet etc would be gratefully appreciated please. I have been with iiNet since they were in a garage in Hillarys and would like to stay with them if possible. Ta Rod Blitvich -- Rod BLITVICH Head of Learning Technologies Balcatta Senior High School Apple Educator of Excellence 2002 - 2003 Amy and Sam's Dad [EMAIL PROTECTED]0409 681 256 http://www.apple.com.au/education/k12/aee/bios/homepage.html http://www.apple.com.au/education/hed/products/ibook/balcatta.html --- If at first you don't succeed, then skydiving isn't for you.
Re: iinet Broadband
The problem with iinet and why some of their techs say their ADSL won't work is simply because their staff are incompetant at supporting mac on ADSL/don't want to bother supporting them. I rang them regarding setting up ADSL (my ADSL only came with Windoze instructions) and they said sorry, can't help you. Macintosh isn't supported for ADSL. I did end up getting it working; their tech support was just non existent( it was hard enough even getting them to verify the settings I needed!) However, since they *currently* use static Ips and not PPPoE, setting up actually was very painless once you worked out what goes where! Dave PS. Iinet just released some brand spanking new ADSL plans that have some nice touches (apparently unlimited download between 12am-7am!). They are actually shaping up to be some of the best deals in Australia.
