Re: Don't phone 02 80172600

2017-05-28 Thread Stephen Chape
Thank you Tim


> On 28 May 2017, at 3:10 pm, Tim Law  wrote:
> 
> Good afternoon 
> 
> One of my family clicked on a link this afternoon in Facebook that opened a 
> page looking genuine Apple and a 30 second voice message came on telling her 
> that if she shut the page before phoning 02 80172600 then more of her secret 
> records would be shared to the internet, plus other dire consequences. 
> 
> Common sense told me it was probably a hoax, and 
> https://discussions.apple.com/thread/7967043?start=0=0 
>  confirms it. 
> 
> I couldn't quit Safari, so went to the Apple menu and selected Force Quit 
> Safari instead, restarted the computer and reopened Safari whilst holding the 
> shift key which cleared the history. 
> 
> All Back to normal now, but it's quite a demanding and annoying hoax that is 
> likely to fool some. 
> 
> I hope none of WAMUG get caught, or overly concerned. 
> 
> Regards
> Tim
> 
> Sent from Tim's iPhone
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Regards,
Stephen Chape






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Don't phone 02 80172600

2017-05-28 Thread Tim Law
Good afternoon 

One of my family clicked on a link this afternoon in Facebook that opened a 
page looking genuine Apple and a 30 second voice message came on telling her 
that if she shut the page before phoning 02 80172600 then more of her secret 
records would be shared to the internet, plus other dire consequences. 

Common sense told me it was probably a hoax, and 
https://discussions.apple.com/thread/7967043?start=0=0 confirms it. 

I couldn't quit Safari, so went to the Apple menu and selected Force Quit 
Safari instead, restarted the computer and reopened Safari whilst holding the 
shift key which cleared the history. 

All Back to normal now, but it's quite a demanding and annoying hoax that is 
likely to fool some. 

I hope none of WAMUG get caught, or overly concerned. 

Regards
Tim

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Re: System Preferences

2017-05-28 Thread Jennifer Lefroy
Hello Ronni,

I can see your first line in my inbox, but for some reason the email won't
open in full.  I can see the support information and will access that.  I
would be grateful if you would send your response again.

Thank you,
Jennifer

On 27 May 2017 at 09:25, Jennifer Lefroy  wrote:

> Thank you, Ronni.  I have no idea how or when I selected iCloud drive.  I
> don't know what it does for me and would be happy to get rid of it.  As you
> see, even to talk of a low level of competence is probably an exaggeration
> of my skills so I do appreciate your and other people's patience.
>
> regards,
> Jennifer
>
> On 26 May 2017 at 22:05, Ronni Brown  wrote:
>
>> Hi Jennifer,
>>
>> You can still access System Preferences from the Apple Logo > System
>> Preferences. Exactly as you did in previous OS X systems.
>> The Window you are  seeing is in System Preferences > iCloud.
>> Just click the back Arrow < in that iCloud window to go back to see the
>> whole System Preferences window.
>>
>> Why have you selected to use iCloud Drive?
>>
>> Cheers,
>> Ronni
>>
>> *13-inch MacBook Air (April 2014)*
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>>
>> macOS Sierra 10.12.5
>>
>>
>> On 26 May 2017, at 5:40 pm, Jennifer Lefroy 
>> wrote:
>>
>> Previously, when choosing System Preferences under the apple emblem top
>> left, there was a window with groups of elements where it was possible to
>> choose between  the printer, mouse, desk top etc. and select options within
>> them.  I can no longer find a way to access this, but instead have a window
>> with account settings on one side and iCloud Drive, Photos, Mail etc with
>> check boxes next to them.  I think the change must be due either to
>> updating to Sierra or accessing iCloud.
>>
>> I also have trouble with the screen sliding away left to the desktop
>> until I click whatever app I am using in the dock .
>>
>> I suspect Sierra and the Cloud have taken me beyond my level of
>> competence which is pretty minimal.  Can anyone help?
>>
>> Many Thanks,
>>  Jennifer
>>
>>
>>
>>
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>
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Re: System Preferences

2017-05-28 Thread Ronni Brown
Hi Jennifer,

My reply showed fine in WAMUG mailing list and the Archives online?
Sounds like you might also have a problem with your Mail. Anyway her is my 
reply again.

>
“iCloud Drive. All your files. On all your devices.
With iCloud Drive, you can safely store all your presentations, spreadsheets, 
PDFs, images and any other kinds of files in iCloud — and access them from your 
iPhone, iPad, iPod touch, Mac or PC.”
—
iCloud Drive - Documents & Desktop syncing in macOS Sierra 10.12
Desktop and Documents folder syncing  - Its goal is to store your documents in 
iCloud Drive so you can access them from any of your Apple devices.
--
You can’t get rid of iCloud Drive - you can turn if OFF… but seeing as you have 
already turned iCloud Drive ON either when you first installed Sierra back 
sometime in February 2017 or in an update since.
And depending on what you have selected in System Preferences > iCloud Drive - 
Options you might already have all your Documents and Desktop files stored in 
iCloud Drive in the ‘cloud’.

And depending on what you have selected in iCloud Photos > Options - if iCloud 
Photo Library is ticked, and you haven’t paid to add more storage than the 5GB 
Free storage with iCloud accounts you will soon blow out the free 5GB limit. 
--
Please supply us with all details of your iCloud settings and version of Sierra 
you are running.
So we can suggest how you can get your Documents and Desktop folders files back 
from iCloud Drive onto your Mac (if you have selected Documents and Desktop in 
iCloud Drive previously, and they are stored in the cloud).

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12.5


> On 29 May 2017, at 9:13 am, Jennifer Lefroy  wrote:
> 
> Hello Ronni,
> 
> I can see your first line in my inbox, but for some reason the email won't 
> open in full.  I can see the support information and will access that.  I 
> would be grateful if you would send your response again.
> 
> Thank you,
> Jennifer
> 
> On 27 May 2017 at 09:25, Jennifer Lefroy  > wrote:
> Thank you, Ronni.  I have no idea how or when I selected iCloud drive.  I 
> don't know what it does for me and would be happy to get rid of it.  As you 
> see, even to talk of a low level of competence is probably an exaggeration of 
> my skills so I do appreciate your and other people's patience.
> 
> regards,
> Jennifer
> 
> On 26 May 2017 at 22:05, Ronni Brown > 
> wrote:
> Hi Jennifer, 
> 
> You can still access System Preferences from the Apple Logo > System 
> Preferences. Exactly as you did in previous OS X systems.
> The Window you are  seeing is in System Preferences > iCloud.
> Just click the back Arrow < in that iCloud window to go back to see the whole 
> System Preferences window. 
> 
> Why have you selected to use iCloud Drive?
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS Sierra 10.12.5
> 
> 
>> On 26 May 2017, at 5:40 pm, Jennifer Lefroy > > wrote:
>> 
>> Previously, when choosing System Preferences under the apple emblem top 
>> left, there was a window with groups of elements where it was possible to 
>> choose between  the printer, mouse, desk top etc. and select options within 
>> them.  I can no longer find a way to access this, but instead have a window 
>> with account settings on one side and iCloud Drive, Photos, Mail etc with 
>> check boxes next to them.  I think the change must be due either to updating 
>> to Sierra or accessing iCloud.  
>> 
>> I also have trouble with the screen sliding away left to the desktop until I 
>> click whatever app I am using in the dock .
>> 
>> I suspect Sierra and the Cloud have taken me beyond my level of competence 
>> which is pretty minimal.  Can anyone help?
>> 
>> Many Thanks,
>>  Jennifer 
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