Re: developing pictures

2003-04-03 Thread Noel Chang
Interesting question.

I'd back up and first reconsider are the pictures in and of themselves PHI?  
If the picture includes enough of an individual's face then I guess it is 
possible that someone could identify the subject of the picture if they 
recognized them by their face.  But just a person's identity by itself is not 
PHI.  There has to be something else disclosed that involves the past, 
present, or future, medical condition, treatment, etc.  Even if the picture 
does show the patient's face, does the person developing the picture know 
they are developing picutres from a health care provider and that they are 
specifically developing pictures of a patient?

The same goes for the pictures that are developed at the local pharmacy by 
the nursing staff.  How does anyone know that the pictures being developed 
are of patients and not the nurse's children or nieces and nephews?

This is similar to a question I asked this list serv a while ago about 
pictures of patients on the walls of doctor's offices.  I have a few clients 
who have treated atheletes or astronauts and they have been given pictures by 
these patients to hang on their office walls.  Some of the picture have 
nothing other than the patient's signature/autograph.  Others have 
inscirptions such as Dear Doctor Smith, thanks for the excellent care.

If the picture only has an autograph or signature, I think it is OK.  People 
might assume from the picture that the photograph is of a patient but how do 
they know it is not just a friend or in the case of atheletes, maybe the 
doctor is just a fan?  If the picture has an inscription like the one I cited 
above, that specifically recognizes the doctor-patient relationship, then I 
think it crosses the line and becomes a disclosure of PHI.  Those pictures 
should come down or have the patient sign an authorization. 

Noel Chang
Integral Practice Solutions
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Open WebMail Project (http://openwebmail.org)


-- Original Message ---
From: Oriol, Albert [EMAIL PROTECTED]
To: WEDI SNIP Privacy Workgroup List [EMAIL PROTECTED]
Sent: Thu, 3 Apr 2003 19:17:19 -0700
Subject: developing pictures

 Here's a good one I had not heard to date.  We often take photos. 
 Most of the ones that are taken for medical reasons require quality 
 developing and thus are developed in-house or taken to a top notch shop
 
 (with whom, I'd think if needed we could have a BA agreement in 
 place) -- Question, what do you all think, assuming the pictures 
 will show identifying information? 
  
 The other situation is that of pictures taken for projects for our 
 kids, or for some newsletter. We're a kid's hospital and for 
 instance we might want to have kids build something with their 
 picture to give mom for mother's day. These types of pictures most 
 likely just get developed at whatever pharmacy happens to be on the 
 way of a nurse's or other professional's way home.  How should we 
 handle those?  Take all our pictures to the place(s) we have BA's in 
 place and only there? 
  
 a.
 
  
 
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Re: Business associates

2003-03-26 Thread Noel Chang
Sounds to me like you should treat them as a member of your workforce, which 
I believe would obviate the need for a BAA.

Noel Chang
Integral Practice Solutions
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-- Original Message ---
From: Traci Winter [EMAIL PROTECTED]
To: WEDI SNIP Privacy Workgroup List [EMAIL PROTECTED]
Sent: Wed, 26 Mar 2003 10:47:59 -0500
Subject: Business associates

 I keep going around and around on this topic. We have a few 
 contracts with outside agencies that provide us will supplemental 
 nursing/home health aide services. We provide them with the 
 pertinent info about a patient and they provide services to the 
 patient under our control  supervision. The forms and documentation 
 completed are those provided by our agency and are submitted to our 
 agency within a week of services.
 
 I can't come to a definite decision on whether we need to generate a 
 HIPAA compliant BAC/BAA or not.
 
 Input appreciated, thanks in advance.
 
 Traci Winter
 Hospitals Home Health Care, Inc.
 Fulton, NY 13069
 
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Re: Minimum necessary

2003-03-05 Thread Noel Chang
I am not a transactions expert but aren't eligibility inquiry and the 
response both covered transactions?

If yes, all covered transactions are exempt from the minimum necessary 
standard.  Here is an excerpt from the December OCR Guidance to that effect:

Q: Doesn’t the HIPAA Privacy Rule’s minimum necessary standard conflict 
with the HIPAA transactions standards?
 
A:  No, because the Privacy Rule exempts from the minimum necessary 
standard any uses or disclosures that are required for compliance with the 
applicable requirements of the transactions standards, including disclosures 
of all data elements that are required or situationally required in those 
transactions.  See 45 CFR 164.502(b)(2)(vi).  However, covered entities have 
significant discretion as to the information included in the transactions as 
optional data elements.  Therefore, the minimum necessary standard does apply 
to the optional data elements.  The transactions standard adopted for the 
outpatient pharmacy sector is an example of a standard that uses optional 
data elements.  The health plan, or payer, currently specifies which of the 
optional data elements are needed for payment of its particular pharmacy 
claims.  The health plan or its business associates must apply the minimum 
necessary standard when requesting this information.  In this example, a 
pharmacist may reasonably rely on the health plan’s request for information 
as the minimum necessary for the intended disclosure.  For example, as part 
of a routine protocol, the name of the individual may be requested by the 
payer as the minimum necessary to validate the identity of the claimant or 
for drug interaction or other patient safety reasons.

Noel Chang


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Open WebMail Project (http://openwebmail.org)


-- Original Message ---
From: Jonathan Fox [EMAIL PROTECTED]
To: WEDI SNIP Privacy Workgroup List [EMAIL PROTECTED]
Sent: Wed, 05 Mar 2003 14:04:29 -0500
Subject: Minimum necessary

 Now that Privacy is right around the corner, a lot of people are
 re-examining some of the Transactions work that has been done.
 
 Here is a question that has privacy (minimum necessary) implications.
 
 A provider performs an eligibility inquiry with their local HMO.  The
 HMO responds with yes the member is eligible and here is a list of their
 benefits.  Clearly, the minimum requirements of the functionality of 
 the transaction have been met, but how far can a payer go in giving 
 additional information (COB, HIC number, Group Number, Plan Number,
  etc, before you cross the minimum necessary (privacy) line.
 
 Certainly, many of these pieces of information are not needed to get 
 a claim paid by that payer.  Is it the responsibility of the payer 
 and/or is it within their right to divulge information about other 
 policies they may have.  
 
 This is not a question about transaction functionality, as the
 transaction clearly accommodates this data, but there seems to be a
 slight contradiction with the minimum necessary clause of the Privacy
 rule.
 
 Thoughts please???
 
 Jonathan Fox
 Independent Health
 
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Re: Medicare audits: operations?

2003-02-15 Thread Noel Chang
That sounds like an audit that the provider would be doing for their own 
operations.  Why would Medicare be interested in a provider's Bad Debt 
account?  If you are performing an audit for your own operations then I think 
we can safely say you are within TPO and any disclosure would not have to be 
accounted for.

Of course, if the audit is for your own purposes, why are you disclosing the 
audit information to anyone outside the provider's office (unless you are 
using a business associate to perform the audit for you).

Noel Chang

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Open WebMail Project (http://openwebmail.org)


-- Original Message ---
From: Beth Cole [EMAIL PROTECTED]
To: WEDI SNIP Privacy Workgroup List [EMAIL PROTECTED]
Sent: Fri, 14 Feb 2003 09:52:11 -0600
Subject: Re: Medicare audits:  operations?

 I just got a bit more information regarding the specific audit we're 
 talking about.
 
 It isn't the generalized Medicare audit.  Instead, it is the cost 
 report audit (my understanding is that it has to do with the 
 accounts that have Medicare as the primary payor but whose balance 
 after payment has gone to a bad debt status.  I'm not generally 
 involved in things financial, so I'm not really sure).
 
 Does that make a difference in people's opinions?
 
 Beth
 
 Halterman, Anita wrote:
 
  I have been thinking about this issue for some time now and this is my 
  two cents for what it is worth (I am not an attorney). Sorry Chris 
  I don't agree with your take on this.
 
  In order for this activity to be a part of your health care 
  operations, the activity would have to fall under the definition of 
  Health care operations as follows:
 
  Health care operations means any of the following activities of the 
  covered entity to the extent that the activities are related to 
  covered functions:
  (1) Conducting quality assessment and improvement activities, 
  including outcomes evaluation and development of clinical guidelines, 
  provided that the obtaining of generalizable knowledge is not the 
  primary purpose of any studies resulting from such activities; 
  population-based activities relating to improving health or reducing 
  health care costs, protocol development, case management and care 
  coordination, contacting of health care providers and patients with 
  information about treatment alternatives; and related functions that 
  do not include treatment;
  (2) Reviewing the competence or qualifications of health care 
  professionals, evaluating practitioner and provider performance, 
  health plan performance, conducting training programs in which 
  students, trainees, or practitioners in areas of health care learn 
  under supervision to practice or improve their skills as health care 
  providers, training of non-health care professionals, accreditation, 
  certification, licensing, or credentialing activities;
  (3) Underwriting, premium rating, and other activities relating to the 
  creation, renewal or replacement of a contract of health insurance or 
  health benefits, and ceding, securing, or placing a contract for 
  reinsurance of risk relating to claims for health care (including 
  stop-loss insurance and excess of loss insurance), provided that the 
  requirements of §164.514(g) [disclosures relating to underwriting] are 
  met, if applicable;
  (4) Conducting or arranging for medical review, legal services, and 
  auditing functions, including fraud and abuse detection and compliance 
  programs;
  (5) Business planning and development, such as conducting 
  cost-management and planning-related analyses related to managing and 
  operating the entity, including formulary development and 
  administration, development or improvement of methods of payment or 
  coverage policies; and
  (6) Business management and general administrative activities of the 
  entity, including, but not limited to:
  (i) Management activities relating to implementation of and compliance 
  with the requirements of this subchapter;
  (ii) Customer service, including the provision of data analyses for 
  policy holders, plan sponsors, or other customers, provided that 
  protected health information is not disclosed to such policy holder, 
  plan sponsor, or customer.
  (iii) Resolution of internal grievances;
  (iv) The sale, transfer, merger, or consolidation of all or part of 
  the covered entity with another covered entity, or an entity that 
  following such activity will become a covered entity and due diligence 
  related to such activity; and
  (v) Consistent with the applicable requirements of §164.514 [/Other 
  requirements relating to the uses and disclosures of protected health 
  information/], creating de-identified health information or a limited 
  data set, and fundraising for the benefit of the covered entity.
 
  I highlighted in red the sections above in the definition that I 
  believe are important to review.
 
  If a covered entity is being audited, I believe

Re: BA Agreement Questions

2003-02-04 Thread Noel Chang
Is the audit being done at your request or are you required to submit to the 
audit by the state?

If you are initiating the audit then I'd say you should have a BA agreement.  
If the audit is being imposed on you by the state then I'd say no BA is 
required.  

If the billing infomation you submit to the schools/nursing homes/welfare 
departments are for services you delivered to them, I don't see why a BA 
agreement would be necessary.  You are making a disclosure to obtain 
payment.  Such disclosures are specifically permitted, even if the disclosure 
is to the financially responsible party who is not the same person as the 
subject of the PHI.

BA agreements are only necessary when you have a third party performing a 
covered function on your behalf.

Noel Chang 

--
Open WebMail Project (http://openwebmail.org)


-- Original Message ---
From: Teri Baskett [EMAIL PROTECTED]
To: WEDI SNIP Privacy Workgroup List [EMAIL PROTECTED]
Sent: Tue, 4 Feb 2003 17:42:31 -0500
Subject: BA Agreement Questions

 I've met with my CFO and our Purchasing Mgr and we've figured out 
 most of our vendor list.  But we had a couple of questions I hoped 
 someone could help with:
 
 1.  What do we do about auditors that come on-site to review records 
 for payment/compliance.  If i read this right, if the auditor is a 
 govt agency (Medicaid or Medicare) then we don't need an agreement.  
 But our state contracts with another company to audit our state 
 contract funds.  Do we have to have the BA with that company for that?
 
 2.  We have service contract agreements with several schools/nursing 
 homes/welfare depts.  In addition to the treatment piece, we also 
 (of course) submit bills that include patient identifiers (name, SSN,
  address).  Do we need BA's for those relationships?
 
 Teri Baskett
 Information Officer
 LifeSpring Mental Health Services
 
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Re: Covered Entity or Not

2003-02-01 Thread Noel Chang
Charles,

The definition of a covered entity entails more than just filing electronic 
claims.  There are several covered transactions and if you conduct any of 
them electronically then you are a CE and must comply with HIPAA.  

For a complete list of covered transactions refer to the Transaction and 
Code Set Standards.

I would also note that the definition of conducting a 
transaction electronically is often debated.  I know HHS has indicated in 
the preamble to the Privacy Rule that a fax does not count as electronic 
transmission.  

Noel Chang
--
Open WebMail Project (http://openwebmail.org)


-- Original Message ---
From: [EMAIL PROTECTED]
To: WEDI SNIP Privacy Workgroup List [EMAIL PROTECTED]
Sent: Fri, 31 Jan 2003 10:57:47 -0500
Subject: Covered Entity or Not

 At a meeting yesterday of our parent organization's privacy officers 
 we had a discussion I'd appreciate some feedback on.  One of the 
 organizations is a long-term care/retirement facility that indicated 
 they do not bill electronically.  Therefore they are not a covered 
 entity.  However, after further discussion they indicated they do in 
 fact send via fax and/or email individual identifiable health 
 information to other covered entities (ie hospitals, referral 
 agencies, and referring agencies).  Some contended because they did 
 not use EDI, they didn't really need to comply, others indicated 
 they were because they do send PHI via electronic media.
 
 Can anyone provide an insight?
 
 Thanks.
 
 Charles.
 
 
 
 Charles R. Carnahan, M.Div., M.B.A.
 
 Chief Operating Officer
 
 CAB Health and Recovery Services, Inc.
 
 111 Middleton Road
 
 Danvers, MA 01923
 
 Phone: 978-739-7600
 
 FAX: 978-750-3620
 
 www.cabhealth.org
 
 *
 
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Re: NPP revisions

2003-01-29 Thread Noel Chang
Yes, it is not necessary.

You only have to obtain written acknowledgment of an individual's receipt of 
your NPP one time (on the first service delivery after the compliance date).

After that, if you subsequently revise your NPP you only need to post the 
revised notice in your facility, and make it available to people on request.  
There is no need to track which version of the NPP they received, nor is 
there a requirement to obtain another acknowledgment if you issue a later 
revision of your NPP.  I believe this has been clarified on the CMS web site 
thorugh their FAQ's, and in the December guidance issued by OCR.  I'm sure I 
could cite you the exact source if you have trouble convincing your other 
committee members.

Noel Chang

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Open WebMail Project (http://openwebmail.org)


-- Original Message ---
From: Traci Winter [EMAIL PROTECTED]
To: WEDI SNIP Privacy Workgroup List [EMAIL PROTECTED]
Sent: Wed, 29 Jan 2003 14:26:30 -0500
Subject: NPP revisions

 164.520 [c][2][iv] Whenever the notice is revised, make the notice 
 available upon request on or after the effective date of the 
 revision and promptly comply with the requirements of paragraph 
 [c][2][iii] of this section, if applicable.
 
 I just want to run this by everyone, in our HIPAA committee meeting 
 today we have decided to provide a NPP and get a signed 
 acknowledgement of receipt with each admission to home care services,
  even if the patient was previously receiving services from our 
 agency. The reasoning is, with the rapid turnover of our patients it 
 would be extremely difficult to track which edition of our NPP a 
 patient had received, and since our patients sometimes are re-
 admitted to our services years down the road it would allow us to 
 make sure we had documentation that the NPP had been given. We may 
 put a section on our acknowledgement form for the patient to 
 check/sign if they are refusing a copy due to previous receipt.
 
 I think this should cover us pretty well... any cons to the plan?
 
 Traci Winter
 Hospitals Home Health Care, Inc.
 
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Re: clergy disclosure policy

2003-01-28 Thread Noel Chang
In fact, section 164.514(h)(1) which establishes the requirements to verify 
the identity and the authority of a person requesting PHI specifically 
exempts disclosures under section 164.510 (the section that permits 
disclsoure for facility directories and notification purposes) from that 
requirement.

So I don't think you have to worry about documenting the validity of this 
person's claim that he is a member of the clergy.  If you reasonably believe 
that he is a member of the clergy, based on whatever information you have, 
then I think you could defend your position as long as you did not know in 
fact that he was not a member of the clergy.

Section 164.510(a)(1)(ii) specifies that facility directory information may  
be disclosed to members of the clergy or to individuals that ask for the 
patient by name.  Therefore, if you believe he is a member of the clergy then 
I think you could disclose the directory to him.

Note, however, that this is all up to your discretion.  The rule does not 
establish any rights of the clergy to access this information, it only 
permits you to make such disclosures if you so wish.  If a member of the 
clergy who had no recognized affiliation or relationship with my facility was 
asking for disclosure, the safer course of action may be to deny access.

Noel Chang

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Open WebMail Project (http://openwebmail.org)


-- Original Message ---
From: Beth Cole [EMAIL PROTECTED]
To: WEDI SNIP Privacy Workgroup List [EMAIL PROTECTED]
Sent: Tue, 28 Jan 2003 08:59:45 -0600
Subject: clergy disclosure policy

 We have decided to limit information disclosure by denomination, as 
 specified in the OCR December, 2002 guidance, along with having an 
 opt-in policy for people who wish to be visited by a member of the 
 clergy.  However, we ran into a problem.
 
 We have in our area the State of Kansas Chaplain of the American 
 Legion, who travels throughout the state visiting hospitalized 
 veterans.  He is requesting to see the entire directory.  When we 
 told him that we could not do that, he appealed to the hospital CEO.
 
 He does not carry any identification that shows denominational 
 affiliation.  He has a hand-written card that says State Chaplain 
 of American Legion.
 
 Neither the Privacy Officer nor I are comfortable providing the 
 entire facility directory to anyone.
 
 Does anyone have suggestions for how to deal with this?
 
 Beth
 
 -- 
 Beth Cole
 Information Services Support Specialist
 Newman Regional Health
 Emporia, Kansas
 
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RE: Is patient email address PHI?

2003-01-28 Thread Noel Chang
I didn't respond to the original message because the question was not clear 
to me.

When Susan wrote Email address is listed in the reg as an identifier that 
must be removed from data being disclosed was she referring to the 
requirement in section 164.514(b)(2)(i) that ennumerates the various 
identifiers that must be removed for PHI to be de-identified under the safe 
harbor method?  If not, I'm not sure what else she meant by that statement.  
Susan, can you cite where else the Rule requires that email addresses be 
removed?

If Susan was referring to 164.514 then we are talking about a disclsoure of 
de-identified information.  Why would you be emailing an individual de-
identified information about themselves?  Since you are emailing the 
individual this would qualify as a permitted disclosure to the individual and 
therefore there is no need to de-identify the information in the first place!

Please explain your situation better and please give specific citations as to 
where you think there are conflicts with the Privacy Rule.  Otherwise I'm 
afraid I don't understand the question well enough to offer an opinion.

Noel Chang

--
Open WebMail Project (http://openwebmail.org)


-- Original Message ---
From: [EMAIL PROTECTED]
To: WEDI SNIP Privacy Workgroup List [EMAIL PROTECTED]
Sent: Tue, 28 Jan 2003 20:08:32 -0700
Subject: RE: Is patient email address PHI?

 I will go out on a limb with an unsubstantiated opinion because it 
 is late
  
 Only if the email also contained health information or some indictor 
 of health status - or - If they could infer by the name or address 
 of the sender the health status of the recipient.
  
 Would anyone out there agree with that?
 
 -Original Message-
 From: Brousseau, Susan [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, January 28, 2003 4:58 PM
 To: WEDI SNIP Privacy Workgroup List
 Subject: Is patient email address PHI?
 
 This seems picayune, but: Email address is listed in the reg as an
 identifier that must be removed from data being disclosed.  If we 
 email a patient, would addressing that email to their email address 
 be considered a violation of HIPAA?
  
 Thank you,
  
 Susan Brousseau
 Business Analyst
 
  
 
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Re: NPP and recurrent patients

2003-01-27 Thread Noel Chang
The obligations of health care providers (there are different ones for health 
plans) to distribute your NPP if you revise it after initially disitributing 
it to individuals are limited to making the revised NPP abailable to them 
upon request, and posting the revised notice in your facility (see section 
164.520(c)(2)(iv).  I would also infer from the regs. that you are obliged to 
post the updated version on you website, if you have one, but I cannot find 
an explicit statement about this.

Noel Chang  

--
Open WebMail Project (http://openwebmail.org)


-- Original Message ---
From: Kelli Knuckles [EMAIL PROTECTED]
To: WEDI SNIP Privacy Workgroup List [EMAIL PROTECTED]
Sent: Mon, 27 Jan 2003 10:15:36 -0700
Subject: Re: NPP and recurrent patients

 Traci-
 
 You only have to provide your patients with the NPP once.  You need 
 to somehow track that you have provided the patient with a copy. 
  One thing to keep in mind, however, is that if you change or update 
 your NPP new copies need to be provided to your patients.  At least 
 that's my understanding.
 
 Kelli Knuckles
 Apps Analyst
 MCDHS
 
  Traci Winter [EMAIL PROTECTED] 01/27/03 09:37AM 
 OK time to open another can of worms.
 
 It is not unusual for us to discharge a patient and have them return 
 to our services multiple times. Do have to give them a copy of the 
 NPP each time we admit them to services? Their medical records are only
 maintained on site for the past year and current year, after that 
 they are sent to an off site storage facility. Should we just add a 
statement
 to the acknowledgement stating a copy of the NPP wasn't provided or was
 declined due to receipt at a previous time of admission. I know we 
 had this option with our patients rights booklet we gave out at time 
 of admission to hospital patients.
 
 Traci Winter
 Hospitals Home Health Care, Inc.
 
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RE: to sign or not to sign

2003-01-23 Thread Noel Chang
In the OCR guidance that was issued in December, the very last question in 
the section on BA's says this:

Q:  Is a software vendor a business associate of a covered entity?

A:  The mere selling or providing of software to a covered entity does 
not give rise to a business associate relationship if the vendor does not 
have access to the protected health information of the covered entity.  If 
the vendor does need access to the protected health information of the 
covered entity in order to provide its service, the vendor would be a 
business associate of the covered entity.  For example, a software company 
that hosts the software containing patient information on its own server or 
accesses patient information when troubleshooting the software function, is a 
business associate of a covered entity.  In these examples, a covered entity 
would be required to enter into a business associate agreement before 
allowing the software company access to protected health information. 
However, when an employee of a contractor, like a software or information 
technology vendor, has his or her primary duty station on-site at a covered 
entity, the covered entity may choose to treat the employee of the vendor as 
a member of the covered entity’s workforce, rather than as a business 
associate.  See the definition of “workforce” at 45 CFR 160.103.

I would say the need for a BAA then depends on the details of what you do for 
your customers.  If you are a software retailer, like CompUSA or something 
like that, I'd argue no BAA is necessary.  If you provide on site service and 
troubleshooting, or can remotely access the CE database, then I'd say you do 
need a BAA.

I don't think a TPA is appropriate.  My understanding is that this is a 
device from the Transaction and Code Set Standards and would only be used 
between parties that are conducting a covered transaction.

COT agreements I believe are a creature of the long awaited Security Rule and 
since that is not finalized I don't think we can say if a COT is appropriate 
or not.

Noel Chang


--
Open WebMail Project (http://openwebmail.org)


-- Original Message ---
From: [EMAIL PROTECTED] (Jim Randolph)
To: WEDI SNIP Privacy Workgroup List [EMAIL PROTECTED]
Sent: Thu, 23 Jan 2003 11:39:07 -0500
Subject: RE: to sign or not to sign

 Let me carry this a step further.  We are a software vendor that has
 received BACs, TPAs and Chain of Trust agreements from different customers.
 As a vendor to this particular customer base we are exposed to PHI 
 but never manipulate it in any way.  Our support personnel do review 
 setup configurations, billing problems or DB issues; but don’t do 
 anything to PHI. Attorneys and consultants are advising our 
 customers so differently that no matter what, we end up being “the 
 evil vendor.”  Some of the BACs we receive are rather ridiculous,
  like requiring us to assume financial liability if our customer has 
 any HIPAA problems in the future.
 
 The question for the group is: What is required in this scenario a 
 BAC, TPA or COT?
 
 Jim Randolph
 The Echo Group
 
 -Original Message-
 From: Traci Winter [mailto:[EMAIL PROTECTED]]
 Sent: Wednesday, January 22, 2003 3:49 PM
 To: WEDI SNIP Privacy Workgroup List
 Subject: to sign or not to sign
 
 OK so the next question is do we sign these BACs or just put them in 
 the round file. Your answers reflected what my impression was, but I 
 wanted reinforcement.
 
 Thanks,
 Traci Winter
 ---
 
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