Re: [Wiki-research-l] Editor retention and meetups?

2012-11-19 Thread Aaron Halfaker
The retention problem isn't just relevant to new editors.  Retaining
experienced Wikipedians is an equally substantial term in the equation.

Back to Laura's question: I don't know about any research of Wiki meetups,
but there's been research of everything2 meetups and potential effects on
participation (from WikiSym'11).  See cite and free(ish) link below.

Wyl McCully, Cliff Lampe, Chandan Sarkar, Alcides Velasquez, and Akshaya
Sreevinasan. 2011. Online and offline interactions in online communities.
In *Proceedings of the 7th International Symposium on Wikis and Open
Collaboration* (WikiSym '11). ACM, New York, NY, USA, 39-48.
http://www.wikisym.org/ws2011/_media/proceedings:p39-mccully.pdf

-Aaron


On Sun, Nov 18, 2012 at 9:58 PM, Kerry Raymond kerry.raym...@gmail.comwrote:

 I suspect that its only fairly well-entrenched editors who attend meetups,
 but I agree it would be interesting data. I rather suspect that meetups are
 advertised in ways unlikely to reach newer editors.

 Sent from my iPad

 On 19/11/2012, at 10:16 AM, Laura Hale la...@fanhistory.com wrote:

 Hi,

 I'm wondering if anyone knows of any research on Wikimedia meetups and the
 effects on editor retention?

 Sincerely,
 Laura Hale

 --
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 blog: ozziesport.com

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Re: [Wiki-research-l] Editor retention and meetups?

2012-11-19 Thread WereSpielChequers
I've been attending London Meetups for over three years, and anecdotally
I'd say there was a high correlation between repeat or even regular
attendance at meetups and editor retention. Of course it is possible there
are some editors who spot us, leave the pub and stop editing. I also
think that the typical wiki career = 18 months myth that was quoted a few
years ago is long gone.

What I don't know is whether meetups are more attractive to the older
editors who have settled on editing as a hobby and have a very high
retention rate and less attractive to the younger editors with their
shorter retention rate. Though obviously pub based meetups do exclude those
who are clearly below the legal drinking age.

As for advertising meetups in ways unlikely to reach newer editors,
nowadays all UK meetups are advertised on people's watchlists via geo
lookup. So we get a mix, and some of the editors we get are quite new. But
I'd agree back in the days when it was only advertised on Meta and
invitations to people with London userboxes the London Meetup was far more
cliquey. In some of my first meetups I was in minority as being a
non-admin, nowadays most attendees are not admins.


WSC

On 19 November 2012 03:58, Kerry Raymond kerry.raym...@gmail.com wrote:

 I suspect that its only fairly well-entrenched editors who attend meetups,
 but I agree it would be interesting data. I rather suspect that meetups are
 advertised in ways unlikely to reach newer editors.

 Sent from my iPad

 On 19/11/2012, at 10:16 AM, Laura Hale la...@fanhistory.com wrote:

 Hi,

 I'm wondering if anyone knows of any research on Wikimedia meetups and the
 effects on editor retention?

 Sincerely,
 Laura Hale

 --
 twitter: purplepopple
 blog: ozziesport.com

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Re: [Wiki-research-l] Editor retention and meetups?

2012-11-19 Thread Yaroslav M. Blanter

On Mon, 19 Nov 2012 15:38:07 +, WereSpielChequers wrote:

Ive been attending London Meetups for over three years, and
anecdotally Id say there was a high correlation between repeat or 
even

regular attendance at meetups and editor retention. Of course it is
possible there are some editors who spot us, leave the pub and stop
editing. I also think that the typical wiki career = 18 months
myth that was quoted a few years ago is long gone.

What I dont know is whether meetups are more attractive to the older
editors who have settled on editing as a hobby and have a very high
retention rate and less attractive to the younger editors with their
shorter retention rate. Though obviously pub based meetups do exclude
those who are clearly below the legal drinking age.

As for advertising meetups in ways unlikely to reach newer editors,
nowadays all UK meetups are advertised on peoples watchlists via geo
lookup. So we get a mix, and some of the editors we get are quite 
new.

But Id agree back in the days when it was only advertised on Meta and
invitations to people with London userboxes the London Meetup was far
more cliquey. In some of my first meetups I was in minority as being 
a

non-admin, nowadays most attendees are not admins.

WSC



At least from my impression, Wiki meetups are also used for those who 
want to establish themselves in the community and use their real life 
connections to get more editors voting for them or supporting them in 
certain situations. As an example, this does not seem to be a 
coincidence that four highly successful RFAs this year on English 
Wikipedia came right after Wikimania, whereas we were generally 
struggling this year with reasonably good editors having their RFA 
rejected.


I know users who did not manage to pass an RFA with many comments of 
the type I do not know this guy. Then they started to show up at the 
meetups, and the second RFA was successfull.


As an anecdotal case, I know a highly successful Russian Wikipedia 
editor who used a wikimeetup to physically assault another editor she 
disagreed with. She was fully supported by the organizers and apologized 
barely a year later.


Cheers
Yaroslav

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Re: [Wiki-research-l] Editor retention and meetups?

2012-11-19 Thread Piotr Konieczny
Anecdotal evidence from Pittsburgh and Philadelphia suggests meetups are 
not a safeguard against the local community dying out. Both places had 
meetups, that eventually saw fewer and fewer people, and then stopped 
entirely. For Pittsburgh I tried motivating people to participate in the 
WikiProject Pittsburgh, all to no avail. I am still at a loss to try to 
explain why we failed (i.e. why the meetups failed to contribute to 
editor retention).


--
Piotr Konieczny

To be defeated and not submit, is victory; to be victorious and rest on one's 
laurels, is defeat. --Józef Pilsudski

On 11/18/2012 10:58 PM, Kerry Raymond wrote:
I suspect that its only fairly well-entrenched editors who attend 
meetups, but I agree it would be interesting data. I rather suspect 
that meetups are advertised in ways unlikely to reach newer editors.


Sent from my iPad

On 19/11/2012, at 10:16 AM, Laura Hale la...@fanhistory.com 
mailto:la...@fanhistory.com wrote:



Hi,

I'm wondering if anyone knows of any research on Wikimedia meetups 
and the effects on editor retention?


Sincerely,
Laura Hale

--
twitter: purplepopple
blog: ozziesport.com http://ozziesport.com

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Re: [Wiki-research-l] # of searches where WP is the first hit?

2012-11-19 Thread Tilman Bayer
Not much left to add after Finn's list, but those may be interesting as
well:

https://meta.wikimedia.org/wiki/Research:Newsletter/2011/October#High_search_engine_rankings_of_Wikipedia_articles_found_to_be_justified_by_quality
 (In 1000 queries, Yahoo showed the most Wikipedia results within the top
10 lists (446), followed by MSN/Live (387), Google (328), and Ask.com
(255).)

https://en.wikipedia.org/wiki/Wikipedia:Wikipedia_Signpost/2011-03-07/In_the_news#Google_algorithm_update
(caused
Wikipedia to rise from 7578 to 8050 (+6.2%) presences in the first search
result page, in a sample of around 60,000 keywords.)

https://en.wikipedia.org/wiki/Wikipedia:Wikipedia_Signpost/2006-11-06/Search_and_Wikipedia
 (Wikipedia appeared in the top 10, thus putting it on the first page of
results, on 81% of searches using Google and 77% for Yahoo.)

http://stats.wikimedia.org/wikimedia/squids/SquidReportGoogle.htm (Google
referred to our sites, through its services including search, maps, and
Google Earth, 212,902,650 page views per day, representing 41.1% of our
external page requests. )


On Thu, Nov 15, 2012 at 2:59 AM, Finn Årup Nielsen f...@imm.dtu.dk wrote:

 Hi Phoebe (and others on the list),



 On 13-11-2012 21:47, phoebe ayers wrote:

  Are there any solid estimates out there of how many Google [or other]
 searches have a Wikipedia article as the first [or second or third...]
 hit? Any language breakdowns of this would be super cool as well.


 If you look in my Wikipedia research and tools: Review and comments.
 http://www2.imm.dtu.dk/pubdb/**views/edoc_download.php/6012/**
 pdf/imm6012.pdfhttp://www2.imm.dtu.dk/pubdb/views/edoc_download.php/6012/pdf/imm6012.pdf
 on page 15 Popularity you see a couple of studies using a sample of
 pages:

 Seeking health information online: does Wikipedia matter?
 http://jamia.bmj.com/content/**16/4/471.longhttp://jamia.bmj.com/content/16/4/471.long

 http://www.conductor.com/blog/**2012/03/wikipedia-in-the-**
 serps-appears-on-page-1-for-**60-of-informational-34-**
 transactional-queries/http://www.conductor.com/blog/2012/03/wikipedia-in-the-serps-appears-on-page-1-for-60-of-informational-34-transactional-queries/

 http://www.**intelligentpositioning.com/**blog/2012/02/wikipedia-page-**
 one-of-google-uk-for-99-of-**searches/http://www.intelligentpositioning.com/blog/2012/02/wikipedia-page-one-of-google-uk-for-99-of-searches/

 The first one reports around 35% health related queries having Wikipedia
 on top of of the Google result list.
 http://jamia.bmj.com/content/**16/4/471/T1.expansion.htmlhttp://jamia.bmj.com/content/16/4/471/T1.expansion.html


  I've seen offhand references to this phenomenon in many papers, but
 I'm wondering if someone on this list knows of a particularly good
 estimate or reliable information.



 Google has become 'bubbled'. You could try DuckDuckGo instead, e.g.,

 http://duckduckgo.com/?q=**Alzheimer+region%3Anonehttp://duckduckgo.com/?q=Alzheimer+region%3Anone

 See also: http://dontbubble.us/


 /Finn


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Re: [Wiki-research-l] Editor retention and meetups?

2012-11-19 Thread Steven Walling
On Sun, Nov 18, 2012 at 4:16 PM, Laura Hale la...@fanhistory.com wrote:

 Hi,

 I'm wondering if anyone knows of any research on Wikimedia meetups and the
 effects on editor retention?

 Sincerely,
 Laura Hale


I know that at some point there was effort made in the WMF's Global
Development department to try and track any statistically significant
increase in participation from certain geographies as a result of outreach
events, but I am not sure how far it got.

Making a correlation between IRL meetings and activity is difficult unless
you do it by hand. And then there's the question of what you might use as a
control group as a basis for comparison.

-- 
Steven Walling
https://wikimediafoundation.org/
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[Wiki-research-l] is there any research supporting list-defined references?

2012-11-19 Thread Piotr Konieczny
List-defined references (WP:LDR) involve reducing the amount of code 
dedicated to references in the main body, by moving most of it to the 
bottom of the article (here's an example of a diff that showcases how 
this works: 
http://en.wikipedia.org/w/index.php?title=World_Wide_Webdiff=prevoldid=523433599). 
Wiki policies and community are currently divided on whether this is a 
good idea or not. I'd think that reducing the amount of wiki code in the 
main body of text is a good idea, as it makes the text less code-heavy, 
thus friendlier (a step towards WYSWIG), which should make editing more 
easy for all editors, particularly the newbies whom I'd expect be most 
likely to be scared by the code. However, I was asked for a proof of 
that, and hence I wonder if anybody knows any studies that would be 
relevant to this discussion?


On a related note, LDR reformatting of an article does tend to increase 
the article size by about 10%. Is there any research on how an increase 
in article size affects page load times, and editing window lag?


--
Piotr Konieczny

To be defeated and not submit, is victory; to be victorious and rest on one's 
laurels, is defeat. --Józef Pilsudski


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Re: [Wiki-research-l] Editor retention and meetups?

2012-11-19 Thread Laura Hale
On Tue, Nov 20, 2012 at 6:33 AM, Steven Walling swall...@wikimedia.orgwrote:



 Making a correlation between IRL meetings and activity is difficult unless
 you do it by hand. And then there's the question of what you might use as a
 control group as a basis for comparison.


I'd assume local culture plays a role and that any group looked at would
not necessarily be usable beyond that... but for action type research, very
usable. :)


-- 
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blog: ozziesport.com
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Re: [Wiki-research-l] Editor retention and meetups?

2012-11-19 Thread WereSpielChequers
I met some of the Georgian editors last time I was in Tbilisi. They seem to
have a very tight community, there aren't many of them but that means they
are few enough that they can all work together on their topic of the month
. Which couldn't be more different from the London meetups where some of
the participants almost never interact on wiki.

As well as meetups we've also run editathon and other content focussed
things in London as part of our GLAM and outreach programs. Articles like
Hoxne Hoard certainly did get a lot of people editing together who had met
in real life. Their retention effects will probably be different, and you
can't measure that against non-participants as a base because there is also
bound to be a halo effect amongst the people we invite. I know from another
organisation that there are lots of people who feel happier about continued
membership of an organisation that sends them interesting looking invites,
even if they are currently too busy to take up those invites. So the total
impact of say a backstage pass at a prestigious museum is much more than
the obvious benefit to articles and retention of participants, as there
will be people who feel very differently about their or indeed their
partner's hobby if it involves such invitations.

As for the idea that people attend meetups to do well in elections, in
2010/11 I was one of the active nominators at RFA, and I can assure you
there are several editors who I've met at meetups but who have decided not
to run for adminship. So not everyone attends to boost their wiki career.
Only two of my seven successful nominations have been London meetup
regulars (though I think there've been times when London generated similar
clusters of nominations to the Wikimania one you observed). So the verdict
has to be that many don't attend to boost their wiki career, and don't
assume that those who do run attended a meetup in order to boost their
chances of winning. It sometimes just happens that I or others take the
opportunity to persuade them to volunteer to be an admin.

WSC


On 19 November 2012 19:44, Laura Hale la...@fanhistory.com wrote:



 On Tue, Nov 20, 2012 at 6:33 AM, Steven Walling swall...@wikimedia.orgwrote:



 Making a correlation between IRL meetings and activity is difficult
 unless you do it by hand. And then there's the question of what you might
 use as a control group as a basis for comparison.


 I'd assume local culture plays a role and that any group looked at would
 not necessarily be usable beyond that... but for action type research, very
 usable. :)



 --
 twitter: purplepopple
 blog: ozziesport.com


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Re: [Wiki-research-l] Editor retention and meetups?

2012-11-19 Thread Kerry Raymond
Very true. The longer you hang around Wikipedia, the more people you
encounter who really piss you off. It's a very negative culture.

 

I think the lack of physicality is part of the problem. Having worked in
international standards and other similar battlegrounds, I know that the
most important thing you can do to make the group work well together is to
get them to eat and drink together. It seems to build trust and an
appreciation that the other people aren't stupid because they don't
understand what you are trying to achieve; it leads to mutual respect and
consensus building back in the meeting room.

 

In WP, I think the lack of physicality contributes to the culture. But I
don't know if local meetups can solve the problem as the people who you are
interacting with on articles are often not from your home town - indeed
often you have no clue who they are, where they are from, are they
young/old, is English their first language, what's their background etc.

 

Now some might say why does that matter, shouldn't you treat all people
equally?. And my answer is that it does matter because you are
communicating. To communicate, you have to operate in a shared universe of
discourse. When we go about our lives every day, we automatically adjust our
communication to what we perceive to be the shared universe of discourse
with the other person. You don't discuss your pension fund with children,
because children don't understand pension funds. You don't swear when you
talk to your grandmother, because nice old ladies don't like that kind of
language. You simplify your language if you think you are dealing with
someone who doesn't speak English very well. In en.WP, how you respond to a
low-quality edit might be very different if you knew you were dealing with
a 12 year old or a person who didn't speak English very well or your
grandmother.

 

In WP, you are denied just about every clue that you rely on in interacting
with other people, so very piece of emotional intelligence goes out the
window. If you look at most social media sites, you are encouraged to create
a profile with a photo, your job/interests etc, your colleagues/friends etc
(the specifics vary with the intended purpose of the site - LinkedIn is
different to Facebook, but the general principles are similar). Interacting
with strangers on such sites is much easier because you are supplied with
the information that you also get when you eat and drink with people (you
chat about your work, your family, your interests) etc. Sure, WP is not a
social media site, but I think it could learn a few things from them about
facilitating human interaction which underpins collaboration.

 

If, as someone mentioned, people are refused administrator privileges on the
grounds of I don't know this guy, I think it speaks volumes about the
importance of human interaction and that WP fails to facilitate it by either
physical or electronic means.

 

Kerry

 

 

  _  

From: wiki-research-l-boun...@lists.wikimedia.org
[mailto:wiki-research-l-boun...@lists.wikimedia.org] On Behalf Of Aaron
Halfaker
Sent: Tuesday, 20 November 2012 1:07 AM
To: Research into Wikimedia content and communities
Subject: Re: [Wiki-research-l] Editor retention and meetups?

 

The retention problem isn't just relevant to new editors.  Retaining
experienced Wikipedians is an equally substantial term in the equation. 

 

Back to Laura's question: I don't know about any research of Wiki meetups,
but there's been research of everything2 meetups and potential effects on
participation (from WikiSym'11).  See cite and free(ish) link below. 

 

Wyl McCully, Cliff Lampe, Chandan Sarkar, Alcides Velasquez, and Akshaya
Sreevinasan. 2011. Online and offline interactions in online communities. In
Proceedings of the 7th International Symposium on Wikis and Open
Collaboration (WikiSym '11). ACM, New York, NY, USA, 39-48.
http://www.wikisym.org/ws2011/_media/proceedings:p39-mccully.pdf

 

-Aaron

 

On Sun, Nov 18, 2012 at 9:58 PM, Kerry Raymond kerry.raym...@gmail.com
wrote:

I suspect that its only fairly well-entrenched editors who attend meetups,
but I agree it would be interesting data. I rather suspect that meetups are
advertised in ways unlikely to reach newer editors.

Sent from my iPad


On 19/11/2012, at 10:16 AM, Laura Hale la...@fanhistory.com wrote:

Hi,

I'm wondering if anyone knows of any research on Wikimedia meetups and the
effects on editor retention?

Sincerely,
Laura Hale

-- 
twitter: purplepopple
blog: ozziesport.com

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Re: [Wiki-research-l] Editor retention and meetups?

2012-11-19 Thread evan rosen
Hi Laura,

It so happens that I'm presently working on a software package (with a web
interface soon to come) that is aimed at facilitating exactly this type of
investigation.

It's a python package on github:

https://github.com/embr/userstats




And though it's still under development, it should be relatively easy to
start quantitatively evaluating your hypothesis.  All you would need is a
list of usernames for meetup attendees and some ideas about the type of
control group you think is appropriate.  I'd be more than happy to help you
get started as this is an ideal chance to get feedback from a real-world
use case.  Just let me know.

evan


On Mon, Nov 19, 2012 at 2:31 PM, Kerry Raymond kerry.raym...@gmail.comwrote:

 ** ** ** **

 Very true. The longer you hang around Wikipedia, the more people you
 encounter who really piss you off. It’s a very negative culture.

 ** **

 I think the lack of physicality is part of the problem. Having worked in
 international standards and other similar battlegrounds, I know that the
 most important thing you can do to make the group work well together is to
 get them to eat and drink together. It seems to build trust and an
 appreciation that the other people aren’t stupid because they don’t
 understand what you are trying to achieve; it leads to mutual respect and
 consensus building back in the meeting room.

 ** **

 In WP, I think the lack of physicality contributes to the culture. But I
 don’t know if local meetups can solve the problem as the people who you are
 interacting with on articles are often not from your home town – indeed
 often you have no clue who they are, where they are from, are they
 young/old, is English their first language, what’s their background etc.**
 **

 ** **

 Now some might say “why does that matter, shouldn’t you treat all people
 equally?”. And my answer is that it does matter because you are
 communicating. To communicate, you have to operate in a shared universe of
 discourse. When we go about our lives every day, we automatically adjust
 our communication to what we perceive to be the shared universe of
 discourse with the other person. You don’t discuss your pension fund with
 children, because children don’t understand pension funds. You don’t swear
 when you talk to your grandmother, because nice old ladies don’t like that
 kind of language. You simplify your language if you think you are dealing
 with someone who doesn’t speak English very well. In en.WP, how you respond
 to a “low-quality edit” might be very different if you knew you were
 dealing with a 12 year old or a person who didn’t speak English very well
 or your grandmother.

 ** **

 In WP, you are denied just about every clue that you rely on in
 interacting with other people, so very piece of “emotional intelligence”
 goes out the window. If you look at most social media sites, you are
 encouraged to create a profile with a photo, your job/interests etc, your
 colleagues/friends etc (the specifics vary with the intended purpose of the
 site – LinkedIn is different to Facebook, but the general principles are
 similar). Interacting with strangers on such sites is much easier because
 you are supplied with the information that you also get when you eat and
 drink with people (you chat about your work, your family, your interests)
 etc. Sure, WP is not a “social media” site, but I think it could learn a
 few things from them about facilitating human interaction which underpins
 collaboration.

 ** **

 If, as someone mentioned, people are refused administrator privileges on
 the grounds of “I don’t know this guy”, I think it speaks volumes about the
 importance of human interaction and that WP fails to facilitate it by
 either physical or electronic means.

 ** **

 Kerry

 ** **

 ** **
  --

 *From:* wiki-research-l-boun...@lists.wikimedia.org [mailto:
 wiki-research-l-boun...@lists.wikimedia.org] *On Behalf Of *Aaron Halfaker
 *Sent:* Tuesday, 20 November 2012 1:07 AM

 *To:* Research into Wikimedia content and communities
 *Subject:* Re: [Wiki-research-l] Editor retention and meetups?
 

  ** **

 The retention problem isn't just relevant to new editors.  Retaining
 experienced Wikipedians is an equally substantial term in the equation. **
 **

 ** **

 Back to Laura's question: I don't know about any research of Wiki meetups,
 but there's been research of everything2 meetups and potential effects on
 participation (from WikiSym'11).  See cite and free(ish) link below. 

 ** **

 Wyl McCully, Cliff Lampe, Chandan Sarkar, Alcides Velasquez, and Akshaya
 Sreevinasan. 2011. Online and offline interactions in online communities.
 In *Proceedings of the 7th International Symposium on Wikis and Open
 Collaboration* (WikiSym '11). ACM, New York**, **NY**, **USA,
 39-48.  http://www.wikisym.org/ws2011/_media/proceedings:p39-mccully.pdf**
 **

 ** **

 -Aaron

 ** **

 On Sun, Nov 18, 2012 at 9:58 

Re: [Wiki-research-l] Editor retention and meetups?

2012-11-19 Thread Ward Cunningham
I agree with Kerry that computer text offers a narrow pipe through which we can 
barely come to know and trust other. That is why in developing Extreme 
Programming (a kind of Agile) we asked that the whole team, including clients 
and management, meet daily in person, preferably working together in the same 
room. I didn't believe it was strictly required but it sure did simplify other 
changes we were making.

As I've come to know more about successful open-source communities I'm struck 
by how similar our basic values are (read the code, for example) while our 
attitude towards physical presence couldn't be more opposite. Do not, I was 
told, ever make a decision while meeting in person. To do so would 
disenfranchise most of the earth. Even when one came to some insight in a 
personal conversation they have the obligation to recapitulate the discussion 
online in text. Wow. That's real work.

The agile and open source movements now share many practices. One commonly 
repeated observation is that distributed teams work, even for agile, but remote 
workers trying to keep up with a co-located team doesn't. 

I suspect that a fruitful inquiry into editor retention and meetups will need 
to analyze the nature of decisions made during meetups and the degree that this 
disenfranchises new and remote contributors. 

Aside: When I ran off-site retrospectives I made 10-minute videos which I sent 
to the team members who couldn't be present. At every break I asked a different 
person to say in a minute or two what had been discussed and what decisions 
made. I tightened these up over night and sent out video the next morning. I 
had no way to assess the value to our remote teams but I will say that we 
really enjoyed watching the videos together with our new employees at 
subsequent retrospective.



On Nov 19, 2012, at 2:31 PM, Kerry Raymond wrote:

 In WP, you are denied just about every clue that you rely on in interacting 
 with other people, so very piece of “emotional intelligence” goes out the 
 window.

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