Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Thomas Morton
We won't win a moral argument; they are breaking the social contract of a
website. We regularly defame people.

Tom


On 12 November 2012 13:49, David Gerard dger...@gmail.com wrote:

 Yet another PR company busted:


 http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/9671471/Finsbury-edited-Alisher-Usmanovs-Wikipedia-page.html

 http://www.thetimes.co.uk/tto/business/industries/telecoms/article3597035.ece
 (you can read the article text in View source)

 The industry response? An apparently unanimous our bad behaviour is
 totally Wikipedia's fault:


 http://www.prweek.com/uk/news/1159206/pr-industry-blames-cumbersome-wikipedia-finsbury-editing-issue/

 Guys, this really doesn't help your case.


 - d.

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Thomas Morton
You misunderstand.

As I mentioned: we simply have no moral high ground to criticise their
actions. Our controls are shoddy and we defame people all over the place.
They massage biographies etc. to cast things in a better light.

Who is the good guy?

Tom


On 12 November 2012 15:21, David Gerard dger...@gmail.com wrote:

 On 12 November 2012 14:56, Charles Matthews
 charles.r.matth...@ntlworld.com wrote:
  On 12 November 2012 13:54, Thomas Morton morton.tho...@googlemail.com
 wrote:

  We won't win a moral argument; they are breaking the social contract of
 a
  website. We regularly defame people.

 
 http://www.themoscowtimes.com/business/article/report-usmanov-pr-firm-tweaked-wikipedia-entry/471315.html
  is interesting to read in this context. The moral side of whitewashing
  a biography ahead of a stock market flotation is fairly elusive.


 Indeed. I urge Thomas to go grab a copy of the Times today. If only
 articles this well-written concerning Wikipedia were more likely to be
 read by the people on the Internet who would be most interested in
 them ...


 - d.

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Thomas Morton
Note, in other words, that the defence of the PR editing here is
 entirely deflection


To an extent.

It also represents frustration along the lines of: whenever one of us does
a bad thing we get lambasted in the news, but when they do a bad thing it
gets no traction or notice

I don't *necessarily *blame them for taking advantage of the scrutiny of PR
and trying to make it about the problems Wikipedia has as well.


Tom
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Re: [WikiEN-l] Encyclopedia or Gossip Rag

2012-10-07 Thread Thomas Morton
On 7 October 2012 14:56, Thomas Dalton thomas.dal...@gmail.com wrote:

 On Oct 7, 2012 2:44 PM, Marc Riddell michaeldavi...@comcast.net wrote:
 
  I came across this today in the English Wikipedia:
 
  In 2011, it has been reported that [the subject] has been caught
 cheating
  on his wife with a 30 year old intern turned reporter.
 
  Is this worthy of a credible Encyclopedia or, if it needs reported at
 all,
  in a gossip tabloid rag?

 I'd prefer it if we didn't make that kind of decision ourselves. Has it
 been reported in mainstream (non-gossip) media? (We have to make a
 judgement about whether a particular source is respectable or not, but
 that's better than making judgements on individual facts.)
 __


We do it all the time.

I write historical biographies (amongst other things) and if I recorded all
of the detail discussed in the numerous reliable sources (i.e. books) used
for each then I would still be writing the first one (and just about got to
the length of a medium novel!).

Editorial judgement is a key skill for any competent WP editor, and we
should focus less on rigid rules (which encourage the inclusion of trivia)
and more on good editorial judgement.

In this case, good editorial judgement suggests that this is relative
trivia. It is not really related to his reason for notability and is
distinctly about his private life. It also seems to be something along the
lines of an allegation mostly covered in tabloid gossip.

I'd suggest that with good editorial judgement this is something we would
pause for some time before covering, if at all, whilst BLP applies.

Tom
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Re: [WikiEN-l] NPR on Roth-Library Link of the Day

2012-09-12 Thread Thomas Morton
On 11 September 2012 16:23, Nathan nawr...@gmail.com wrote:

 That comment sounds like it was written by Peter Damian. Not everyone,
 even Wikipedians, recognize or keep in mind the fact that there is a
 subversive principle (or really, many) underlying the Wikipedia model.
 It intentionally does not offer deference to editors with credentials
 in the fields they might choose to edit. There are obvious practical
 reasons for this, but there's also an element of democratizing
 information and the curation of knowledge.

 This strikes many self-defined experts as wrongheaded; they expect to
 be treated as authorities, and are often upset when they are not.
 While unfortunate, that doesn't turn this feature of Wikipedia into a
 bug. If anything it suggests we need to do a better job educating
 potential editors and readers about the principles of the
 encyclopedia.


The anti-expert idea is not really related to democratizing information
and the curation of knowledge. Especially as Wikipedia specifically
identifies as *not a democracy*!

The point in not deferring to experts is a hack to get around the problem
that on the internet you could claim to be just about anyone. Who knows if
you truly are an expert in theology (*cough* Essjay *cough*).

However; it's a bad hack because in many fields you need to be an expert to
be able to properly write about the subject.

I have a deep interest in religious history; you couldn't call me an
expert, but I have studied the subject to undergraduate level in my spare
time. I look at the editors working on religious history topics on
Wikipedia and they are, often, incapable of scholarly authorship, or driven
by their own viewpoints.

This is just one data point.

The all editors created equal thing is a misnomer; being an admin people
*do* defer to me, even though I try to avoid it. I see many admins using
their authority.

So perhaps it is time to allow experts to be seen as such.

Tom
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Re: [WikiEN-l] VIP Treatment

2012-09-12 Thread Thomas Morton
On 12 September 2012 17:08, David Gerard dger...@gmail.com wrote:

 On 12 September 2012 16:50, Matthew Jacobs sxeptoman...@gmail.com wrote:

  One problem with that approach is that OTRS is not seen as representative
  of WP; the administrators are. If the admins are widely perceived as
 being
  dicks (probably because way to many of them behave like dicks a large
  portion of the time), then OTRS is going to continue to be ineffective at
  changing the perception of WP as unfriendly and more concerned with
  protecting territory than having accurate information.


 I think that's a bit of an inside view. The outside world can't tell
 an admin from a non-admin, there aren't generally little tags on
 people's sigs. So the problem is more general dickishness, not
 specifically admin dickishness.

 As far as I can tell, outsiders like to have someone central to
 approach, e.g. the email address.

 (I vaguely understand someone gave Roth/his biographer the wrong
 answer, i.e. needing a secondary source rather than a referenceable
 self-statement. That's a different problem, of course.)


 - d.


I figured out where; there is also UTRS (note the U) which is
a separately maintained support tool (staffed by English Wikipedia admins)
for  requesting unblocks.

We probably need to look into how people are filtered to these things.

(I also am not sure why we have UTRS over OTRS, and why the participants
are not told to pass such issues onto OTRS who are more experienced in
handling them).

Tom
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Re: [WikiEN-l] VIP Treatment

2012-09-12 Thread Thomas Morton
How exactly? On OTRS we handle much more sensitive private info :-)

Tom Morton

On 12 Sep 2012, at 17:26, Martijn Hoekstra martijnhoeks...@gmail.com wrote:

 UTRS was created because handling ip unblock requests on OTRS would violate
 our privacy policy
 On Sep 12, 2012 6:17 PM, Thomas Morton morton.tho...@googlemail.com
 wrote:

 On 12 September 2012 17:08, David Gerard dger...@gmail.com wrote:

 On 12 September 2012 16:50, Matthew Jacobs sxeptoman...@gmail.com
 wrote:

 One problem with that approach is that OTRS is not seen as
 representative
 of WP; the administrators are. If the admins are widely perceived as
 being
 dicks (probably because way to many of them behave like dicks a large
 portion of the time), then OTRS is going to continue to be ineffective
 at
 changing the perception of WP as unfriendly and more concerned with
 protecting territory than having accurate information.


 I think that's a bit of an inside view. The outside world can't tell
 an admin from a non-admin, there aren't generally little tags on
 people's sigs. So the problem is more general dickishness, not
 specifically admin dickishness.

 As far as I can tell, outsiders like to have someone central to
 approach, e.g. the email address.

 (I vaguely understand someone gave Roth/his biographer the wrong
 answer, i.e. needing a secondary source rather than a referenceable
 self-statement. That's a different problem, of course.)


 - d.


 I figured out where; there is also UTRS (note the U) which is
 a separately maintained support tool (staffed by English Wikipedia admins)
 for  requesting unblocks.

 We probably need to look into how people are filtered to these things.

 (I also am not sure why we have UTRS over OTRS, and why the participants
 are not told to pass such issues onto OTRS who are more experienced in
 handling them).

 Tom
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Re: [WikiEN-l] VIP Treatment

2012-09-11 Thread Thomas Morton
On 11 September 2012 15:00, Fred Bauder fredb...@fairpoint.net wrote:

 If we know a VIP or they knows us they do get rather gentle and forgiving
 treatment. They may email Jimbo and a quiet word may be passed to someone
 to counsel them regarding how to deal with the community and any problems
 in their article.

 The thing is, VIPs generally get VIP treatment, personal and forgiving
 attention. They may not be prepared, as a practical matter, to work it
 out with the janitor, so to speak. What could we do to improve our
 interface with VIPs?

 After all, as said, famous people we know, or who know us, do get plenty
 of help. They don't get to veto the content of their article, but careful
 consideration is given to any issues they may have.

 As to who, let's just say that one or two have ended up here:

 http://wikimediafoundation.org/wiki/Advisory_Board

 Perhaps they might have some advice?

 There are limits; we're not going to completely satisfy someone who is
 thin-skinned and cranky or totally puffed up over themselves, but I'm
 sure we could do better even with someone like that.

 Fred



Fred, it's very difficult to keep track of mailing list threads if you
change the subject each time you post - this makes several in the last
couple of days on the same topic.

Can you keep them all under the same topic please!

Tom
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Re: [WikiEN-l] VIP Treatment

2012-09-11 Thread Thomas Morton
On 11 September 2012 17:06, David Gerard dger...@gmail.com wrote:

 On 11 September 2012 17:05, Fred Bauder fredb...@fairpoint.net wrote:

  It's a new topic. Addresses the general question rather than rehashing
 Roth.


 Correct. When the topic changes substantially, the subject line should
 change. (wikien-l has been very bad for this in the past.)


 - d.


Fair enough.

They read like replies/explanations, relate almost explicitly to the Roth
situation, and pose no questions (i.e. not likely to lead to a discussion)
- so I assumed they were responding to various points in the previous
thread.

Tom
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Re: [WikiEN-l] Roth is an elderly man googling

2012-09-08 Thread Thomas Morton
Wow high and mighty much?

I haven't had chance to look into this; but I bet I know what I will
find. Someone being a bit of a jerk to him, which has led to having to
take this approach. Which is about rebutting Wikipedia rather than the
source which we cited.

Rather than whining about him we need to see the problem; it's an
attitude problem HERE.

Tom Morton

On 8 Sep 2012, at 14:53, Fred Bauder fredb...@fairpoint.net wrote:

 Fred, you say Roth is an elderly man googling and I am wondering if
 there
 is an age at which people using Wikipedia in the estimation of this list
 become unfit to drive?
 Roth is an active writer and renowned, Nobel Prize finalist...right this
 moment..to dismiss him as  an elderly man googling underscores why
 there
 may be intergenerational unease on this enterprise. Show respect.This
 comment that Roth is an elderly man googling is spiteful and not a valid
 point.

 I'm older than he is. Roth is not the the first celebrity to think he
 could dictate Wikipedia content. Michael Moore also felt he could throw
 his weight around. And, no, I don't respect that move. Instead of
 spending decades on line they wrote books and produced documentaries;
 they are Noobies here regardless of their accomplishments elsewhere;
 crying babies squalling and throwing their rattles.

 Fred


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Re: [WikiEN-l] Roth is an elderly man googling

2012-09-08 Thread Thomas Morton
No it doesn't.

I'll give you good odds on me being right.

Because I see the same thing week after week.

Tom Morton

On 8 Sep 2012, at 16:35, David Gerard dger...@gmail.com wrote:

 On 8 September 2012 15:43, Thomas Morton morton.tho...@googlemail.com wrote:

 I haven't had chance to look into this;


 That statement invalidates this statement:


 Rather than whining about him we need to see the problem; it's an
 attitude problem HERE.


 -d.

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Re: [WikiEN-l] Roth is an elderly man googling

2012-09-08 Thread Thomas Morton
It's not a crazy train of thought though; people naturally feel they
are the authority on their own opinions.

We usually don't do brilliantly in explaining why that doesn't work.
Because we start with explaining reliable sources, and often glaze
over the most important bit.

I DO see these sorts of issues all the time. When I log into OTRS
there is sure to be at least one.

I've taken to explaining that Wikipedia only summarises other sources.
So inaccuracy needs to be addressed either with a retraction from the
source, or another source appearing to rebut it.

This is much more palatable than your word isn't a reliable source.

If for no other reason than the phrasing sounds like your impugning
the reliability of him/her as a person.

Tom Morton

On 8 Sep 2012, at 17:00, Charles Matthews
charles.r.matth...@ntlworld.com wrote:

 On 8 September 2012 16:55, Thomas Morton morton.tho...@googlemail.comwrote:

 No it doesn't.

 I'll give you good odds on me being right.

 Because I see the same thing week after week.


 You mean leading author almost synonymous with rare interview assumes his
 word is good enough for WP? Complaining that people make up stuff about
 your inspiration is fair enough: bookchat, as Gore Vidal called it, has a
 percentage of drivel. But The Human Stain was published 12 years ago.
 Really, nothing on the record?

 (I know that isn't what you mean. But Wikipedians in this kind of situation
 do have to explain policy to those who don't get it, and act on it, even if
 dealing with someone famous.)

 Charles
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Re: [WikiEN-l] Categorisation by gender

2012-07-18 Thread Thomas Morton
On 18 July 2012 13:03, Charles Matthews charles.r.matth...@ntlworld.comwrote:

 On 18 July 2012 12:32,  james.far...@gmail.com wrote:
  Actress is certainly not obsolescent in common usage, and I would
 suggest it is not the role of Wikipedia to redefine the English language.

 The point here is whether occupation is gendered, though, in this
 case. Cf. firefighter, seafarer and so on.


Interesting that you pick two occupations where, prior to more modern
times, female participation has been fairly non-existent.

Tom
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Re: [WikiEN-l] Self promotion?

2012-07-08 Thread Thomas Morton
On 8 July 2012 12:44, Mike Dupont jamesmikedup...@googlemail.com wrote:

 Hi there,

 Telling a user that I took the effort to archive thier article is
 considered spam? What if you are the author? Dont you have the right
 to know?

 See this :


 http://en.wikipedia.org/w/index.php?title=User_talk:John_doe_londonaction=history
 (cur | prev) 09:10, 8 July 2012‎ Mrmatiko (talk | contribs)‎ . .
 (4,816 bytes) (-158)‎ . . (Undid revision 501206682 by Mdupont (talk)
 spam) (undo)

 http://en.wikipedia.org/wiki/User_talk:Mdupont#Promotional_edits
 and my message back
 http://en.wikipedia.org/wiki/User_talk:Mrmatiko#Spam.3F

 I have reverted the template to not have a link to the wikia, for now.
 I would like some support for my project and protection to contact
 users about the deleted articles.


How are you placing the notice?

(p.s. you should subst. it)
Tom
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Re: [WikiEN-l] Self promotion?

2012-07-08 Thread Thomas Morton
Changing the template to whinge about another user is not going to help
your cause in the slightest.

Tom

On 8 July 2012 15:15, Mike Dupont jamesmikedup...@googlemail.com wrote:

 On Sun, Jul 8, 2012 at 12:25 PM, geni geni...@gmail.com wrote:
  On 8 July 2012 12:44, Mike  Dupont jamesmikedup...@googlemail.com
 wrote:
  Hi there,
 
  Telling a user that I took the effort to archive thier article is
  considered spam? What if you are the author? Dont you have the right
  to know?
 
  See this :
 
 
 http://en.wikipedia.org/w/index.php?title=User_talk:John_doe_londonaction=history
  (cur | prev) 09:10, 8 July 2012‎ Mrmatiko (talk | contribs)‎ . .
  (4,816 bytes) (-158)‎ . . (Undid revision 501206682 by Mdupont (talk)
  spam) (undo)
 
  http://en.wikipedia.org/wiki/User_talk:Mdupont#Promotional_edits
  and my message back
 http://en.wikipedia.org/wiki/User_talk:Mrmatiko#Spam.3F
 
  I have reverted the template to not have a link to the wikia, for now.
  I would like some support for my project and protection to contact
  users about the deleted articles.
 
  thanks,
  mike
 
  Large scale unsolicited external linking? spam.

 Well I turned off the link in my template, but even if it was linked,
 how else are you supposed to inform the user?
 here is my rfc :
 http://en.wikipedia.org/wiki/User:Mdupont/SpeedyDeletionWikia

 --
 James Michael DuPont
 Member of Free Libre Open Source Software Kosova http://flossk.org
 Contributor FOSM, the CC-BY-SA map of the world http://fosm.org
 Mozilla Rep https://reps.mozilla.org/u/h4ck3rm1k3

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Re: [WikiEN-l] Link removal experiment; Re: How the Professor Who Fooled Wikipedia Got Caught by Reddit, _The Atlantic_

2012-05-31 Thread Thomas Morton
On 31 May 2012 16:59, WereSpielChequers werespielchequ...@gmail.com wrote:

 There were a number of flaws in this experiment that IMHO reduce its value.

 Firstly rather than measure vandalism it created vandalism, and vandalism
 that didn't look like typical vandalism. Aside from the ethical issue
 involved, this will have skewed the result. In particular the edit
 summaries were very atypical for vandalism, if I'd seen that edit summary
 on my watchlist I would probably have just sighed  and taken it as another
 example of deletionism in action. Of the more than 13,000 pages on my
 watchlist I doubt there are 13 where I would look at such an edit, and
 that's if it was one of the changes on my watchlist that I was even aware
 of - it is far too big to fully check every day. Most IP vandals don't use
 jargon in edit summaries, and I know I'm not the only editor who is more
 suspicious of IP edits with blank edit summaries.


This, I think, is a major issue which make the results useless

* The edit summary implies policy knowledge, I'd only check an edit like
that on my watchlist on occasion. Not every edit needs checking, so we use
our common sense over what likely need checking

* I believe that edit summary probably met a number of heuristics used by
the anti-vandal tools to filter out good edits. Which means it
immediately removes them from the front line of scrutiny.

Tom
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Thomas Morton
On 18 April 2012 13:38, Andreas Kolbe jayen...@gmail.com wrote:

 On Wed, Apr 18, 2012 at 1:02 PM, Thomas Dalton thomas.dal...@gmail.com
 wrote:

  They say you have to wait 2-5 days for a response after requesting
 changes
  as though that is a bad thing. I'm very impressed with that response
 time.
  How many commercial encyclopaedias can do better?



 I hope you're joking here. :)

 Just in case you weren't: commercial encyclopedias have a sophisticated
 editorial and legal process in place to ensure they do not print defamatory
 content. Sometimes subjects are sent a draft before publication, and are
 given an opportunity to make an input.


Having dealt with such things before...

That process takes* much much longer* than 2-5 days.

And unless the problem is exceptional most encyclopedias will continue and
ongoing print run until their next update without modification.

Tom
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Thomas Morton
On 18 April 2012 13:45, Andreas Kolbe jayen...@gmail.com wrote:

 On Wed, Apr 18, 2012 at 1:42 PM, Thomas Morton 
 morton.tho...@googlemail.com
  wrote:

  On 18 April 2012 13:38, Andreas Kolbe jayen...@gmail.com wrote:
 
   On Wed, Apr 18, 2012 at 1:02 PM, Thomas Dalton 
 thomas.dal...@gmail.com
   wrote:
  
They say you have to wait 2-5 days for a response after requesting
   changes
as though that is a bad thing. I'm very impressed with that response
   time.
How many commercial encyclopaedias can do better?
  
  
  
   I hope you're joking here. :)
  
   Just in case you weren't: commercial encyclopedias have a sophisticated
   editorial and legal process in place to ensure they do not print
  defamatory
   content. Sometimes subjects are sent a draft before publication, and
 are
   given an opportunity to make an input.
  
 
  Having dealt with such things before...
 
  That process takes* much much longer* than 2-5 days.
 


 Yes, but it takes place *before* publication. :P


Not at all.

My specific experience was while consulting on another matter for a firm;
they were surprised to find their name had been noted in connection with
some years-before legal action (quite a disturbing one) in a prominent
printed encyclopaedia.

I helped them get in touch and resolve the issue.

It took about a week for initial contact to prove successful - the material
was reviewed, taking another two weeks, and amended internally. The next
years print run was currently happening, and they were unable to modify the
problem.

So all in all it took about 18 months for a correction to be published.

I happen to know of several other examples where incorrect material is
still being published years after the point has been brought up.

Whilst you will get some material sent out for review I don't believe it
accounts for much of the content. And, as such, is something of
misdirection on the issue.

I'm not arguing Wikipedia is the solution. But the argument that
printed encyclopaedias are better at this I know to be false.

Tom
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Thomas Morton

 To be fair about the time-criticality: it does matter in that mirror sites
 will refresh their WP dumps on some basis that probably isn't daily. OTOH
 we do offer the OTRS route also for complaints, and that presumably offers
 a better triage.

 Charles


Unfortunately not. There is a significant backlog in the OTRS queues - in
the region of months.

Tom
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Re: [WikiEN-l] Fwd: The counterattack of the PR companies

2012-04-18 Thread Thomas Morton
On 18 April 2012 14:44, Andreas Kolbe jayen...@gmail.com wrote:

 On Wed, Apr 18, 2012 at 1:55 PM, Charles Matthews 
 charles.r.matth...@ntlworld.com wrote:

  Yes indeed. Jimbo neither makes policy nor enforces it, of course. What
 we
  have here is an ongoing loop in being able to read WP:COI properly. I
  believe the guideline on COI to be the best available take on this issue.
  However - and it's a big however - we are learning that the limitation on
  COI to a universal statement makes it harder for those with particular
  types of COI to understand. This applies both to paid editing, and to
  activist editing (I think you will have no trouble understanding this,
  Andreas ...), as well as autobiography.
 


 That is one of the points the authors of the study picked up on, too:

 ---o0o---

 There are problems with the “bright line” rule. By not allowing public
 relations/communications professionals to directly edit removes the
 possibility of a timely
 correction or update of information, ultimately denying the public a right
 to accurate
 information. Also, by disallowing public relations/communications
 professionals to make
 edits while allowing competitors, activists and anyone else who wants to
 chime in, is
 simply asking of misinformation. If direct editing is not a possibility, an
 option must be
 provided that can quickly and accurately update Wikipedia articles; as this
 study found, no
 such process currently exists.

 ---o0o---

 Unfortunately, they do have a point.

 Positive bias and advertorials *can* be odious, but activist editing with a
 negative bent has traditionally been the greater problem in Wikipedia, in
 my view, and is the type of bias the Wikipedia system has traditionally
 favoured. Not doing harm is, in my view, more important than preventing the
 opposite.

 Andreas


It would be interesting to study what sort of edits are being talked about.

From my dealings with PR-style edit requests there is a fairly broad form
ranging from:

- desire to remove sourced negative material (whitewashing)
- correction of serious innacuracies/POV (i.e. defamation or other)
- simple information updates/corrections (like: circulation in 2012 is
41,000, you currently use the 2010 figures).
- desire to add PR-style gushy material

Of those I'd consider only #2 important to address quickly and seriously.
Finding a way to filter major problems would be good. OTRS isn't
(currently) a good way, IMO.

Tom
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Re: [WikiEN-l] Corporate Representatives for Ethical Wikipedia Engagement

2012-03-29 Thread Thomas Morton
One of those would be me :)

A suggestion I picked up on was to have a joint session with Wikipedians 
individuals from CREWE where we could have an actual dialogue (I sent an
email to Daria about getting assistance for this last night).

If your interested in helping out with the dialogue that would rock :)

Tom

On 29 March 2012 09:52, David Gerard dger...@gmail.com wrote:

 Corporate Representatives for Ethical Wikipedia Engagement.Here's the
 Facebook page:

 https://www.facebook.com/groups/crewe.group/

 I see a pile of Wikimedians engaging with them, which is promising.

 I visited WMUK on Tuesday and chatted with Stevie Benton (the new
 media person), Richard Symonds and Daria Cybulska about this topic.
 The approach we could think of that could *work* is pointing out if
 you're caught with *what other people* think is a COI, your name and
 your client's name are mud. Because in all our experience, even
 sincere PR people seem biologically incapable of understanding COI,
 but will understand generating *bad* PR.


 - d.

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Re: [WikiEN-l] Corporate Representatives for Ethical Wikipedia Engagement

2012-03-29 Thread Thomas Morton
I do disagree with the idea though, FWIW. It feels much akin to a threat :)

We also (reading that blog post) disagree on a few other aspects as well.
Which is why I am eager to see input from a broad swathe of Wikipedians on
these issues.

Tom

On 29 March 2012 10:17, David Gerard dger...@gmail.com wrote:

 On 29 March 2012 09:57, Thomas Morton morton.tho...@googlemail.com
 wrote:

  One of those would be me :)
  A suggestion I picked up on was to have a joint session with Wikipedians
 
  individuals from CREWE where we could have an actual dialogue (I sent an
  email to Daria about getting assistance for this last night).
  If your interested in helping out with the dialogue that would rock :)


 I've just blogged about this too:


 http://davidgerard.co.uk/notes/2012/03/29/the-public-relations-agency-problem/

 I'm hoping that will circulate slightly in the PR sphere.


 - d.

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Re: [WikiEN-l] Regarding Berkman/Sciences Po study

2011-12-10 Thread Thomas Morton
Hi Dario,

This proposal went through a long review process, involving community
 forums, the Research Committee and various WMF departments since early 2010.

 The Berkman research team first approached WMF to discuss this study in
 January 2010. They suggested a protocol to recruit English Wikipedia
 contributors to participate in an early version of this study by March 2010
 and posted a proposal to the Administrators’ noticeboard to get community
 feedback [6]. The community response at that time opposed the proposed
 recruitment protocol (posting individual invitation messages on user talk
 pages). It was suggested instead that the recruitment should be handled
 through a CentralNotice banner to be displayed to registered editors, but
 concerns were raised on how to minimize the disruption.


This is not a good summary of the conclusions there at all; and it is
worrying that it has been read that way...

You seem to have taken that discussion as implicit approval to run a
CentralNotice banner - although that was certainly suggested as an option
at the time I think it was reasonably expected for further community input
later down the road. Certainly when I supported the suggestion of some sort
of targeted site notice I envisioned a text link, or something.


 Throughout the review process of this recruitment protocol, the research
 team received constant feedback from the Foundation’s legal team, the
 community department, the tech department and the communication team before
 the campaign went live.


But not the community?


 The campaign was announced in the CentralNotice calendar one month before
 its launch [11] and the launch was with a post on the Foundation’s blog.
 The banner was enabled on December 8 at 11:00pm UTC. 800+ participants
 completed the study within a few hours since its launch. The banner was
 then taken down by a meta-admin a few hours after the launch due to the
 concerns described above.


Again; not announced to the community. There was a clear an present
communication failure here.


 We realize that despite an extensive review, the launch of this project
 was not fully advertised on community forums. We plan to shortly resume the
 campaign (for the time needed by the researchers to complete their
 responses) after a full redesign of the recruitment protocol in order to
 address the concerns raised by many of you over the last 24 hours. Here’s
 what we are doing:

 • Provide you with better information about the project
 We asked the research team to promptly set up a FAQ section on the project
 page on Meta [13], and to be available to address any concern about the
 study on the discussion page of this project. The project page on Meta will
 be linked  from the recruitment banner itself.

 • Redesign the banner
 We understand that the banner design has been interpreted by some as
 ad-like (even if the goal was to make clear that this study was not being
 run by WMF, as it implied a redirection to a third party website for
 performing the experiment). In coordination with the research team, we will
 come up with a banner design that will be more in line with the concerns
 expressed by the community (for instance by removing the logos from the
 banner).

 • Make privacy terms as transparent as possible
 Upon clicking on the banner, participants accept to share their username,
 edit count and user privileges with the research team. The previous version
 didn’t make it explicit and we are working to address this problem. To make
 the process totally transparent we will make the acceptance of these terms
 explicit in the banner itself.

 Once redirected to the landing page, participants will have to accept the
 terms of participation in order to enter the study. The project is funded
 by the European Research Council: the data collected in this study is
 subject to strict European privacy protocols. The research team will use
 this data for research purposes only. The research team is not exposed to
 and does not record participants’ IP addresses.


You need to tell this *to the community*. Otherwise the discussion will
simply strike up again once you re-enable it. I notice you posted this
exact same message to wikipedia-en-l. The lack of recent discussion on that
list should tell you how effective that is as a communication tool.

The vast majority of English Wikipedia discussion occurs on-wiki, and the
vast majority of editors prefer discussions to occur on-wiki. If you want
to interact with the community, and in this case I think you have to, then
you really have to do so on-wiki :)

We would like to hear from you on the redesign of the banner to make sure
 it meets the expectations of the community and doesn’t lend itself to any
 kind of confusion. We will post the new banners to Meta and try to address
 all pending questions before we resume the campaign.


Most en.wiki editors don't hang out on Meta - and I think it is reasonable
not to expect them to. Especially as this 

Re: [WikiEN-l] So ...

2011-10-12 Thread Thomas Morton
All of the portraits on http://parliament.uk are copyright to
http://dods.co.uk/

It has always been in the back of my mind to approach them and ask about
relicensing with a free license (long shot, but maybe...).

Currently the images are licensed as freely usable with a non-commercial
clause, which is obviously a sticking point to just using them straight out.

edi...@dods.co.uk is the contact.

(pretty everything else on parliament.uk is licensed under the open
parliament license BTW
http://www.parliament.uk/site-information/copyright/open-parliament-licence/
)

Tom
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Re: [WikiEN-l] Facepalm?

2011-10-05 Thread Thomas Morton

 But the article whichever version is used still needs a massive
 citation needed tag added, and better sources. The monkey stuff seesm
 to come from the experiment described here:


 http://blogs.discovermagazine.com/notrocketscience/2011/02/02/monkey-see-monkey-facepalm/

 Trouble is, most easily findable sources are blogs like this:

 http://www.healthkicker.com/754153008/the-science-of-facepalm/

 Which shows that the definition is not exactly stable.


+1 to this.

I would suggest looking at the Law Enforcement (and other scholarly) work on
body language. A few books leap to mind - some that I am sure I have in my
library somewhere.

WIll try to dig something up...

Tom
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Re: [WikiEN-l] Facepalm?

2011-10-04 Thread Thomas Morton

 If somebody is being a
 jerk isn't it better to bluntly tell him directly instead of drawing
 upon an unfamiliar term from geekdom.


+1
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Re: [WikiEN-l] Facepalm?

2011-10-03 Thread Thomas Morton
On 3 October 2011 11:02, Scott MacDonald doc.wikipe...@ntlworld.com wrote:

 According to our article [[Facepalm]], this is a startrek internet meme
 indicating an expression of embarrassment, frustration, disbelief,
 disgust,
 shame or general woe. It often expresses mockery or disbelief of perceived
 idiocy.

 Well, that must be right.

 Given that, I am wondering why we tolerate a template {{facepalm}}
 http://en.wikipedia.org/wiki/Template:Facepalm

 This does nothing to foster civil discourse among Wikipedians. I've just
 looked through how it is being used, and whilst I do see the occasional use
 in self-deprecation, generally it is used as a shorthand put-down:
 implicitly calling your correspondent an idiot, and his latest contribution
 self-evidently moronic.

 Granted, removing uncivil templates won't magically increase patient and
 constructive discussion, but I do suspect we'd still nevertheless delete
 {{jackass}} or {{moron}}. If people are going to mock others, we shouldn't
 be giving them shortcuts to do so. The existence of the template serves to
 legitimise such dismissive discourse.


 Thoughts?


{{facepalm}} (sorry... couldn't resist ;))

I bet any TFD goes off the rails...

On the one hand the template does have somewhat negative connotations. On
the other hand it always stuck me as a slightly less confrontational way of
saying that's stupid. *shrug*

Tom
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Re: [WikiEN-l] --Wikipedia Manager 2012

2011-10-01 Thread Thomas Morton
Ideally if we are going to push gammification it should be centered on
quality content primarily.

Gammification is hard to pull off in a way that ensures maintaining quality
in output - because by it's very nature such a system is gameable. And you
will tend to find, anyway, that the most important contributors have little
interest in such things.

If we go this route, it needs to be set up to encourage people to work to
produce good content - rather than rewarding not very much.

This is the problem with Wiki-Love - it makes Barnstars ever more frivolous,
and essentially useless in encouraging good work.

Tom
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Re: [WikiEN-l] Journalist admits socking on Wikipedia

2011-09-14 Thread Thomas Morton
A pretty mature apology in the circumstances I suppose.

Tom

On 14 September 2011 19:18, David Gerard dger...@gmail.com wrote:

 Johann Hari admits he did it.


 http://www.independent.co.uk/opinion/commentators/johann-hari/johann-hari-a-personal-apology-2354679.html


 - d.

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Re: [WikiEN-l] Front Page on BLPs

2011-08-23 Thread Thomas Morton
It's always sad to see this cast as a left/right thing - or Wikipedia has a
liberal bias. We equally have huge problems with right wing agenda's on
some articles. And most of the BLP issues aren't related to politics, but to
all manner of sides (sexuality,political,ethnic,historical and those are
the non-trivial examples).

Biographies are a mess; we have detailed criticism of fairly non-notable
people who've done nothing except piss off the wrong person once or twice.
And we have others who are so beloved of their followers that trying to
write any fair criticism is like pounding a brick wall.

With a lemon.

Tom

On 23 August 2011 12:11, Tony Sidaway tonysida...@gmail.com wrote:

 Here is an interesting article by David Swindle of Front Page, about
 Wikipedia's problems with biographies of living persons. Swindle sees it in
 terms of a persistent left wing bias.

 I won't pretend to agree with everything he says--it is not helpful to
 compare Michael Moore to Ann Coulter or Keith Olbermann to Glenn Beck. The
 gist of the article has merit, though. I think he makes some reasonable
 points about the biographies of Noam Chomsky and that deceased poster child
 for youth rebellion, Che Guevara.

 http://frontpagemag.com/2011/08/23/how-the-left-conquered-wikipedia-part-1/
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Re: [WikiEN-l] Front Page on BLPs

2011-08-23 Thread Thomas Morton

 For those who professionally seek attention,



You know; rather than political bias, or political editing, this is probably
the root cause of problems in the specific articles he highlights.

Not that I'd call it their own damn fault, but they are in those
situations deliberately.

Tom
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Re: [WikiEN-l] Developer/Wiki relationship (was: Deployments today)

2011-07-04 Thread Thomas Morton

 Development is being consciously moved to this model, because the devs
 have realised that repelling the volunteers is a bad idea.


That's *great* news!


 A lot of the community upset about every little thing is just why
 wasn't I consulted?  [1] Sometimes this is appropriate and
 reasonable, sometimes it really isn't.



I partially disagree here; the community are the people building Wikipedia -
so anything extensively modifying the social dynamics or interface is
something they are intimately interested in. To have it modified with
minimal notification I can understand why it leaves a bad taste in the
mouth of some.

Sure, whoever in this thread said whatever discussion takes place someone
will always moan, but in this case it was basically announced you;re
getting this new feature. It disgruntles editors that they appear to have
minimal input into what tools/changes the software gets.

I imagine this feeling is worse on the smaller projects who are desperate
for re-engineering of certain aspects of MW to suit their needs.

Tom
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[WikiEN-l] Email User icon (was: Developer/Wiki relationship)

2011-07-04 Thread Thomas Morton

 This reminds me somewhat of the Vector rollout, I've just today come
 across another example of why we need to upgrade newbies to Monobook
 once they start editing. Monobook has a rather useful Email this
 user option in the sidebar. I suspect Vector has something hidden
 away in a dropdown menu, but if so I couldn't immediately find it and
 I was expecting it to be there. If one on one advice is indeed the
 best way for some newbies to learn, them Email is probably one of the
 better ways for newbies to get feedback.


Just to poke the bear on this I put together
http://en.wikipedia.org/wiki/User:ErrantX/emailuser.js which adds an icon to
user/user_talk pages the same as WikiLove - but to email users.

Feel free to use!

Tom
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Re: [WikiEN-l] Developer/Wiki relationship (was: Deployments today)

2011-07-02 Thread Thomas Morton
Hey All,

This new feature has caused a bit of flack on English Wikipedia; which gives
me a bit of a platform to bring up some issues that have been rolling round
in my brain recently. A lot of the criticism on Wiki has been overly harsh -
so I want to try some constructive feedback here on the mailing list :)

Firstly, congrats to the developers on putting together a nice, easy to use
tool. It's not to my taste (FWIW) but there is effort and care put into the
tool - and whatever anyone says or moans; kudos for that. I'd *love *to see
those involved consider tweaking and improving the Wiki interface/theme/UI
to make it more modern and nice :)

The second point to make is that this is also a somewhat misguided tool.
It has been pitched as a way to promote inter-editor friendship and increase
editor retention. The issue here, of course, is that WikiLove does not
really address the problem that affects new editors (or experienced editors)
and drives them away. Those problems are to do with editor interaction,
poisonous atmosphere, lack of communication - but not the sort that can be
solved by slapping a template on the page. No, that problem is really only
solvable by going the other way - to make a determined effort to leave
personal and thoughtful messages (I hope I am not preaching here; I make a
huge effort to do this myself).

The way that this ended up appearing to be pitched as a golden solution
has not gone down too well because it appears as if the developers are not
getting the problem (when actually I am certain they are doing so; and
realise this is just one small part in the whole picture).

The other problem is that it somewhat undermines and trivialises what a
barnstar is. Sure they can be handed out freely as it is - but it does take
a small modicum of effort. In my year back editing Wikipedia I
have received 7 barnstars from editors for my activities. I specifically
recall what they were all for - and behind each is a piece of effort, time
or trial that I am extremely proud of. Not least because someone else out
there thought yep, this guy has done a good job here.

The point of that somewhat lengthy paragraph is this: trivialising Barnstars
removes their current purpose (a relatively difficult to obtain piece of
quiet pride). This would be fine if their new purpose was as-or-more
important. But as mentioned above I don't think it is.

From a personal perspective, then, it is disappointing to see WikiLove using
Barnstars. But I am getting off topic.

The other thing that has grated is this: for the most part us editors
appreciate developer attention (and we do not show that enough, sorry).
However English Wikipedia is also strongly *independent *and makes its own
decisions. Major changes to how the software works, or to the UI (especially
if it affects the social infrastructure too) is instantly controversial and
should be discussed with the community.

Very little discussion ocurrred r.e. rolling this out. For example no trial
was offered, no Request for Comment was taken to guage community opinion.
I know these are our processes and a significant part of the blame lies with
the editors - but even so announcement of the feature suddenly seemed to
appearon-wiki the day before :) (that may not be an accurate picture - but
for most that is how it appeared).

It was only *after* deployment that is was explained that the extension is
amazing customisable on-wiki (a really thoughtful idea. You guys need to
write more extensions like this, awesome stuff). So, more miscommunication.

This comes to the crux of the issue; I think the feature probably will be
accepted by the community, with some tweaking. But communication issues have
turned some people heavily against it (mostly, I suspect, because they
genuinely feel no one was able to give feedback prior to roll out).

I've seen this happen before numerous times - Wiki does something. Or a dev
does something. There is miscommunication and people who would probably see
eye-to-eye are growling at each other across tables. The established Wiki
editors feel put out and the developers feel under-appreciated (did I
mention: WikiLove guys!). [Ironically *the same problem* is a big part of
the editor retention issue on-wiki]

It comes down to a lack of understanding of the processes, attitudes and
languages involved in both the developer and wiki communities.

So the question that this leads me to is this: what can we do to improve
communication between these two groups. How can we vocalize the communities
thoughts, ideas and independence. How do we get the creativity and
versatility of the developers in front of the community.

Do we need some sort of group to cross this boundary and focus on smoothing
out these hiccups?

Fire away :)

Tom




On 1 July 2011 03:45, Howie Fung hf...@wikimedia.org wrote:

 Everyone,

 Earlier today, we deployed WikiLove Extension [1] to the English Wikipedia.
 We also made some minor changes to the Article Feedback Tool as