Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-12 Thread Katherine Bavage
Afternoon all,

I'd always prefer to torture English than exclude anyone, but point taken!

Tom (Morris) - as I said when we spoke yesterday - I'll get involved in the
Meta discussions as I think they're a really valuable conversation to have
across Chapters. I totally agree on matching the questions to ONS data
questions were possible to improve direct comparison - having only realised
this would have been a better approach after the survey closed when wanting
to contextualise results in national averages :(

As for the anonymity of the survey or not - I did answer these questions
already on wiki (
http://uk.wikimedia.org/wiki/WMUK_membership_survey_-_suggestions_and_comments
).

As I said there, I'm happy to make lots of improvements, and certainly
revisit the question of anonymous/non anonymous surveys. On the one hand,
anonymity protects people when answering questions with sensitive personal
data such as income or sexuality, and may ensure the results are more
genuine. On the other, it can give people licence to give unconstructive or
malicious responses which can skew results in small data sets. What we want
is the maximum number of responses that genuinely reflect what people feel,
without opening the survey up to potential abuse.

There isn't a perfect solution with Survey Monkey, our survey service. An
anonymous survey with a password protected link can still be accessed by
non recipients if someone emailed them the link and password - generally
not a likely scenario but possibly of concern.

If we use Survey monkey to administer anonymously emailing recipients with
unique links that cannot be used if the email is forwarded, we lose the
details of the mailing from Civi CRM (although we can create a dummy
activity log against people's records), it goes in a plain text email,
rather than our own HTML template, which could decrease responses, and we
can't follow up any questions that indicate people want to know more about
a specific service or opportunity (such as wanting to do more editing).

Conclusion: I shall think'pon this some more, ask around amongst colleagues
in my field what they do and why for more insight, and of course, will
start on-wiki discussions in good time prior to the next survey so we can
all discuss pros and cons and help edit better questions.

On balance, I'm inclined to think that we should aim for the next survey to
be anonymous, if we can get gatekeeping against potential misuse right, and
have an option for people to provide an email address if they're happy for
their results to be followed up or shared. I'm particularly keen on the
latter, as it would allow us to ask their permission to quote individual
comments in publications, and allow us to email people with relevant follow
up info.

Thanks again for the thoughts!

Katherine


On 10 November 2012 08:39, Gordon Joly gordon.j...@pobox.com wrote:

 On 09/11/12 19:22, Katie Chan wrote:


 With respect, it's simply not a case of merely appearing as politically
 correct.

 Indeed. Somebody should have carried out an Equality Impact Assessment on
 the survey and the methods used.

 I also question the fact that the first survey was tied to a member's
 identity and a member had to request an anonymous survey. Why not make the
 survey anonymous (with an identity token given to all members to ensure
 that only members replied) with an option to sign the survey?

 Gordo




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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-12 Thread Gordon Joly

On 12/11/12 13:21, Katherine Bavage wrote:
. On the one hand, anonymity protects people when answering questions 
with sensitive personal data such as income or sexuality, and may 
ensure the results are more genuine. 



Surely, like job applications, these can processed separately, or made 
anonymous before Wikimedia UK sees them?


Equal opportunities monitoring (of protected characteristics) should 
always be distinct from all other data, for the reasons you state. In a 
job application, this stops prejudice (positive or negative).


Gordo


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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-12 Thread Katie Chan

On 12/11/2012 13:31, Gordon Joly wrote:

On 12/11/12 13:21, Katherine Bavage wrote:

. On the one hand, anonymity protects people when answering questions
with sensitive personal data such as income or sexuality, and may
ensure the results are more genuine.



Surely, like job applications, these can processed separately, or made
anonymous before Wikimedia UK sees them?


Who's going to do the anonymousing? When it happens in a job application 
(for a large enough company), the company (HR) still see the data, it's 
just that the persons making the hiring decision doesn't.


KTC

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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-12 Thread Gordon Joly

On 12/11/12 13:35, Katie Chan wrote:


Who's going to do the anonymousing? When it happens in a job 
application (for a large enough company), the company (HR) still see 
the data, it's just that the persons making the hiring decision doesn't. 


Indeed.

Who would do it? Maybe Wikimedia UK could use software. Or a third party.

In health research, most data is made anonymous by research assistants, 
who are real people. Sometimes, they might also process the data a 
second time. Taking a set of identity keys into the data and then make 
that set of keys anonymous a second time. At this point, all traces of 
the actual identity are very well hidden, and data can then be sent to 
other agents in studies (e.g. external GPs) for processing.


Gordo



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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-10 Thread Gordon Joly




One question about was staff (or Trustees), and are they accessible / 
accountable?


This is two questions. People can be very accessible. And accountable or 
not!


Gordo


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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-10 Thread Gordon Joly

On 09/11/12 19:22, Katie Chan wrote:


With respect, it's simply not a case of merely appearing as 
politically correct.
Indeed. Somebody should have carried out an Equality Impact Assessment 
on the survey and the methods used.


I also question the fact that the first survey was tied to a member's 
identity and a member had to request an anonymous survey. Why not make 
the survey anonymous (with an identity token given to all members to 
ensure that only members replied) with an option to sign the survey?


Gordo



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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-09 Thread Tom Morris
I'm very lazy and managed to not fill in the survey or give feedback. 

But I just had to note that the questions How do you identify your gender? 
and How do you identify your sexual orientation? are most amusing to me.

The answers it's on my birth certificate, after a lot of soul searching and 
teenage anxiety and well, duh, have you seen my browsing history? do not 
seem to be on there. Nor indeed is with a recent gas bill and a passport. ;-)

(Seriously though: what you identify as is different from how you identify it.)

It might also be useful next time to include a question about how exactly 
members participate. I'd love to know whether, say, the rough breakdown of the 
membership who edit different projects. It might be useful so we can support 
projects that aren't either English Wikipedia or Commons. 

-- 
Tom Morris
http://tommorris.org/



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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-09 Thread Katherine Bavage
How about 'Trial and error'...

I think these are all sage suggestions for a future survey...

Seriously though - the phrasing came following reading a blog I read that
talks about why this type of question is better for people who identify as
trans (
http://tranifesto.com/2009/07/06/multiple-choice-is-rarely-trans-friendly/)
- I went with a mixed approach of providing options but a more openly
phrased question. I'm open to use redrafting the questions, but only if the
redrafted versions were accommodating in this respect.

Always happy to take suggests in advance (I think your timing here of the
day I post up the report on results from said survey particularly cruel :p)
As for the editing question - I was very keen that the focus be on members
and membership role, not 'members as editors' etc However, it seems like a
good question to include in the standard precursor section on demographics
next time.

I could go into it more, but it's Friday afternoon. Suffice to say I will
ping you next time in advance so you can have input into the questions
early next time :D

Have a good weekend (and see some of you at the meet up on Sunday
hopefully!)

Katherine


On 9 November 2012 16:40, Tom Morris t...@tommorris.org wrote:

 I'm very lazy and managed to not fill in the survey or give feedback.

 But I just had to note that the questions How do you identify your
 gender? and How do you identify your sexual orientation? are most
 amusing to me.

 The answers it's on my birth certificate, after a lot of soul searching
 and teenage anxiety and well, duh, have you seen my browsing history? do
 not seem to be on there. Nor indeed is with a recent gas bill and a
 passport. ;-)

 (Seriously though: what you identify as is different from how you identify
 it.)

 It might also be useful next time to include a question about how exactly
 members participate. I'd love to know whether, say, the rough breakdown of
 the membership who edit different projects. It might be useful so we can
 support projects that aren't either English Wikipedia or Commons.

 --
 Tom Morris
 http://tommorris.org/



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+44 20 7065 0949

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United Kingdom. Wikimedia UK is the UK chapter of a global Wikimedia
movement. The Wikimedia projects are run by the Wikimedia Foundation (who
operate Wikipedia, amongst other projects).

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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-09 Thread Thomas Dalton
On 9 November 2012 17:22, Katherine Bavage
katherine.bav...@wikimedia.org.uk wrote:
 Seriously though - the phrasing came following reading a blog I read that
 talks about why this type of question is better for people who identify as
 trans
 (http://tranifesto.com/2009/07/06/multiple-choice-is-rarely-trans-friendly/)
 - I went with a mixed approach of providing options but a more openly
 phrased question. I'm open to use redrafting the questions, but only if the
 redrafted versions were accommodating in this respect.

What you're really doing there, though, is asking How do you answer
the question What is your gender?? which is logically equivalent to
just asking What is your gender?.

Including enough options that everyone will fall into one of the boxes
(or at least Other) is a good idea, but torturing the English
language in an attempt to appear politically correct doesn't actually
achieve anything!

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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-09 Thread David Gerard
On 9 November 2012 17:38, Thomas Dalton thomas.dal...@gmail.com wrote:

 Including enough options that everyone will fall into one of the boxes
 (or at least Other) is a good idea, but torturing the English
 language in an attempt to appear politically correct doesn't actually
 achieve anything!


The link given suggests that assertion is incorrect.


- d.

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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-09 Thread Tom Morris
Don't worry about it. It was more an opportunity to make a joke about gay gas 
bills. 

Given that I found some other problems with the Wikipedia Editors Survey that 
the Foundation has been conducted, I've decided to pull together the best bits 
of various demographic survey guidance (from governments etc.) on Meta. That 
way the Foundation and Chapters and so on can just steal those rather than make 
up their own. 

https://meta.wikimedia.org/wiki/Survey_best_practices

-- 
Tom Morris
http://tommorris.org/



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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-09 Thread Katie Chan

On 09/11/2012 16:40, Tom Morris wrote:

I'm very lazy and managed to not fill in the survey or give feedback.

But I just had to note that the questions How do you identify your gender? and 
How do you identify your sexual orientation? are most amusing to me.

The answers it's on my birth certificate, after a lot of soul searching and teenage anxiety and 
well, duh, have you seen my browsing history? do not seem to be on there. Nor indeed is with a recent 
gas bill and a passport. ;-)

(Seriously though: what you identify as is different from how you identify it.)


Personally, I would word it as Do you identify as...? or What do you 
identified as your gender?.


KTC

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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-09 Thread Katie Chan

On 09/11/2012 17:38, Thomas Dalton wrote:


What you're really doing there, though, is asking How do you answer
the question What is your gender?? which is logically equivalent to
just asking What is your gender?.

Including enough options that everyone will fall into one of the boxes
(or at least Other) is a good idea, but torturing the English
language in an attempt to appear politically correct doesn't actually
achieve anything!


With respect, it's simply not a case of merely appearing as politically 
correct.


KTC

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- Heinrich Heine

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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-09 Thread Tom Morris

On Friday, 9 November 2012 at 19:22, Katie Chan wrote:

 On 09/11/2012 17:38, Thomas Dalton wrote:
  
  What you're really doing there, though, is asking How do you answer
  the question What is your gender?? which is logically equivalent to
  just asking What is your gender?.
  
  Including enough options that everyone will fall into one of the boxes
  (or at least Other) is a good idea, but torturing the English
  language in an attempt to appear politically correct doesn't actually
  achieve anything!
 
 
 With respect, it's simply not a case of merely appearing as politically
 correct.


Yep, I've been reading ONS reports (aren't my Friday evenings fun?). Good 
survey questions can be written that are understandable and aren't politically 
correct. All we have to do is steal what is already being done by people who 
have thought about it properly. 

-- 
Tom Morris
http://tommorris.org/



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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-09 Thread David Gerard
On 9 November 2012 20:05, Tom Morris t...@tommorris.org wrote:

 Yep, I've been reading ONS reports (aren't my Friday evenings fun?). Good 
 survey questions can be written that are understandable and aren't 
 politically correct. All we have to do is steal what is already being done 
 by people who have thought about it properly.


Yes.

In any case, a good general rule is: if someone says politically
correct, in the overwhelming majority of cases they're looking for an
excuse to act like a massive dick. I'm sure there are exceptions, but
that's the way to bet.


- d.

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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-08 Thread Gordon Joly






A few spelling mistakes on the survey, for example:

To young

To far from where I live


Gordo


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Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-11-05 Thread Katherine Bavage
Hello again all -

Well, the members survey is now well underway - thank you to all who
responded and if you've not had time, do try and complete it soon (it will
have to close by the end of the week!) If you are a member you should have
had a link via email - if not, check your spam folder and if still no
email, email members...@wikimedia.org.uk and we'll figure out the problem!

Meanwhile, the report to the Board of Trustees needs to be finalised by
Friday - so any final thoughts on the Membership strategy - please share
them herehttp://uk.wikimedia.org/wiki/2012_Membership_strategy_consultation
in
order to have them included in the report!

Many thanks,

Katherine

On 22 October 2012 15:54, Katherine Bavage 
katherine.bav...@wikimedia.org.uk wrote:

 Good afternoon everyone,

 Just a reminder that the consultation on membership strategy has been open
 for ten days - and so far elicited some useful feedback (so thank you to
 those who have commented) Its looks at how members are different to
 volunteers, whether we think they should have a more direct role in the
 governance of the organisation (perhaps by developing chapter policy) and
 what we think a membership strategy should aim at (a wide membership base
 paying a nominal joining fee, or a smaller group of more invested people?)

 Please have a look and if you've got the time, join in the discussion
 http://uk.wikimedia.org/wiki/2012_Membership_strategy_consultationwith
 the benefit of your experiences. The consultation will remain open until
 the 2nd of November.* *

 More pressing - the draft members' survey questions
 https://uk.wikimedia.org/wiki/WMUK_membership_survey_-_suggestions_and_comments#Draft_survey_textare
 now up! These asks some tricky and varied questions - from trying to see if
 members think staff are responsive to queries to whether a change in voting
 system would make them more or less likely to vote in elections.

 I would like to send the survey out to members soon to give them time for
 people to respond and then for me to incorporate response results in a
 report to Trustees that must be finalised by the 7th November.
 Therefore I'd be grateful if all comments could be made by *no later than
 9am this Friday morning (26th October) *which will allow me time to make
 any final tweaks prior to sending out the survey via email.

 Thanks all - hope you're having a good week!

 --
 *Katherine Bavage *
 *Fundraising Manager *
 *Wikimedia UK*
 +44 20 7065 0949

 Wikimedia UK is a Company Limited by Guarantee registered in England and
 Wales, Registered No. 6741827. Registered Charity No.1144513. Registered
 Office 4th Floor, Development House, 56-64 Leonard Street, London EC2A 4LT.
 United Kingdom. Wikimedia UK is the UK chapter of a global Wikimedia
 movement. The Wikimedia projects are run by the Wikimedia Foundation (who
 operate Wikipedia, amongst other projects).

 *Wikimedia UK is an independent non-profit charity with no legal control
 over Wikipedia nor responsibility for its contents.*
 *
 *

 On 11 October 2012 11:20, Katherine Bavage 
 katherine.bav...@wikimedia.org.uk wrote:

 Good morning everyone!

 If you have time do look at pages on the UK Wiki about the direction
 Wikimedia UK's membership can take in future.

 Here is the 
 pagehttps://uk.wikimedia.org/wiki/WMUK_membership_survey_-_suggestions_and_commentsdiscussing
  the kinds of things you think a survey to members should cover -
 I'd like to get the survey developed soon so contributions made now would
 be very timely, and I can put up a draft of the survey questions when I've
 written for further comment.

 Here is the page https://uk.wikimedia.org/wiki/Special:RecentChangeswith 
 some initial thoughts on building a membership strategy - all comments
 welcome, including links to previous meeting minutes or otherwise that you
 think should be considered.

 Many thanks,

 --
 *Katherine Bavage *
 *Fundraising Manager *
 *Wikimedia UK*
 +44 20 7065 0949

 Wikimedia UK is a Company Limited by Guarantee registered in England and
 Wales, Registered No. 6741827. Registered Charity No.1144513. Registered
 Office 4th Floor, Development House, 56-64 Leonard Street, London EC2A 4LT.
 United Kingdom. Wikimedia UK is the UK chapter of a global Wikimedia
 movement. The Wikimedia projects are run by the Wikimedia Foundation (who
 operate Wikipedia, amongst other projects).

 *Wikimedia UK is an independent non-profit charity with no legal control
 over Wikipedia nor responsibility for its contents.*








-- 
*Katherine Bavage *
*Fundraising Manager *
*Wikimedia UK*
+44 20 7065 0949

Wikimedia UK is a Company Limited by Guarantee registered in England and
Wales, Registered No. 6741827. Registered Charity No.1144513. Registered
Office 4th Floor, Development House, 56-64 Leonard Street, London EC2A 4LT.
United Kingdom. Wikimedia UK is the UK chapter of a global Wikimedia
movement. The Wikimedia projects are run by the Wikimedia Foundation (who
operate Wikipedia, amongst 

Re: [Wikimediauk-l] [Consultation] Members strategy and members survey - 1st deadline 26th October (Friday)

2012-10-22 Thread Katherine Bavage
Good afternoon everyone,

Just a reminder that the consultation on membership strategy has been open
for ten days - and so far elicited some useful feedback (so thank you to
those who have commented) Its looks at how members are different to
volunteers, whether we think they should have a more direct role in the
governance of the organisation (perhaps by developing chapter policy) and
what we think a membership strategy should aim at (a wide membership base
paying a nominal joining fee, or a smaller group of more invested people?)

Please have a look and if you've got the time, join in the discussion
http://uk.wikimedia.org/wiki/2012_Membership_strategy_consultationwith
the benefit of your experiences. The consultation will remain open until
the 2nd of November.* *

More pressing - the draft members' survey questions
https://uk.wikimedia.org/wiki/WMUK_membership_survey_-_suggestions_and_comments#Draft_survey_textare
now up! These asks some tricky and varied questions - from trying to see if
members think staff are responsive to queries to whether a change in voting
system would make them more or less likely to vote in elections.

I would like to send the survey out to members soon to give them time for
people to respond and then for me to incorporate response results in a
report to Trustees that must be finalised by the 7th November.
Therefore I'd be grateful if all comments could be made by *no later than
9am this Friday morning (26th October) *which will allow me time to make
any final tweaks prior to sending out the survey via email.

Thanks all - hope you're having a good week!

-- 
*Katherine Bavage *
*Fundraising Manager *
*Wikimedia UK*
+44 20 7065 0949

Wikimedia UK is a Company Limited by Guarantee registered in England and
Wales, Registered No. 6741827. Registered Charity No.1144513. Registered
Office 4th Floor, Development House, 56-64 Leonard Street, London EC2A 4LT.
United Kingdom. Wikimedia UK is the UK chapter of a global Wikimedia
movement. The Wikimedia projects are run by the Wikimedia Foundation (who
operate Wikipedia, amongst other projects).

*Wikimedia UK is an independent non-profit charity with no legal control
over Wikipedia nor responsibility for its contents.*
*
*

On 11 October 2012 11:20, Katherine Bavage 
katherine.bav...@wikimedia.org.uk wrote:

 Good morning everyone!

 If you have time do look at pages on the UK Wiki about the direction
 Wikimedia UK's membership can take in future.

 Here is the 
 pagehttps://uk.wikimedia.org/wiki/WMUK_membership_survey_-_suggestions_and_commentsdiscussing
  the kinds of things you think a survey to members should cover -
 I'd like to get the survey developed soon so contributions made now would
 be very timely, and I can put up a draft of the survey questions when I've
 written for further comment.

 Here is the page https://uk.wikimedia.org/wiki/Special:RecentChangeswith 
 some initial thoughts on building a membership strategy - all comments
 welcome, including links to previous meeting minutes or otherwise that you
 think should be considered.

 Many thanks,

 --
 *Katherine Bavage *
 *Fundraising Manager *
 *Wikimedia UK*
 +44 20 7065 0949

 Wikimedia UK is a Company Limited by Guarantee registered in England and
 Wales, Registered No. 6741827. Registered Charity No.1144513. Registered
 Office 4th Floor, Development House, 56-64 Leonard Street, London EC2A 4LT.
 United Kingdom. Wikimedia UK is the UK chapter of a global Wikimedia
 movement. The Wikimedia projects are run by the Wikimedia Foundation (who
 operate Wikipedia, amongst other projects).

 *Wikimedia UK is an independent non-profit charity with no legal control
 over Wikipedia nor responsibility for its contents.*


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