Re: [WISPA] Real enemy
In the article But users who use up a disproportionate share of mobile bandwidth are subject to getting the boot (after a series of warnings) if they don't rein in their heavy voice and data usage. And that's the crux of the problem with 3G/4G networks, so you're not dealing with the real problem for strained networks as you're still booting heavy users! Personally I've been trying to think of a way to take advantage of the pletheroia of smart phones and tablets growing each day. Much like ILEC's didn't get data growth on their networks back in the 90's, and arguably today, mobile carriers (with only slightly more of clue) are having just as hard of a time managing data growth. WISP on the other hand understand high volume data on wireless networks and how to best manage it, bring that expertise to smart phones/tablets and it's a compelling business story! Bret On 11/10/2011 02:30 AM, Blake Bowers wrote: http://cooldudereal.blogspot.com/2011/11/new-wifi-minded-carrier-offers.html Don't take your organs to heaven, heaven knows we need them down here! Be an organ donor, sign your donor card today. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
[WISPA] Problem with Access to Canopy network
To All, I have a problem with about 15 users not able to access the net. Their PC's network icon, lower right on quick launch toolbar - MS, has a yellow triangle w/!. indicating that their ethernet interface has no access. Each user has MS7. This is specific to one tower location and three of the four sectors, 2 Canopy 900's w/180* sectors, 2 Canopy 2.4's w/ 180* sectors. At first we thought it was specific to MS7 Users, that is still the case. However, not all MS7 users. The setup of all CPE AP devices is the same. We have reset one 900 to factory default and reconfig'd that device with no affect on the ability to access the net. Any suggestions, advice, questions or direction would be greatly appreciated. Ron Wallace Hahnron, Inc. (Tigernet Internet) rwall...@tigernet.us Phone:517-547-8410 Cel:517-740-0941 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Real enemy
I'll posit that most WISPs can't deal with high volume data either. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com On 11/10/2011 7:01 AM, Bret Clark wrote: In the article But users who use up a disproportionate share of mobile bandwidth are subject to getting the boot (after a series of warnings) if they don't rein in their heavy voice and data usage. And that's the crux of the problem with 3G/4G networks, so you're not dealing with the real problem for strained networks as you're still booting heavy users! Personally I've been trying to think of a way to take advantage of the pletheroia of smart phones and tablets growing each day. Much like ILEC's didn't get data growth on their networks back in the 90's, and arguably today, mobile carriers (with only slightly more of clue) are having just as hard of a time managing data growth. WISP on the other hand understand high volume data on wireless networks and how to best manage it, bring that expertise to smart phones/tablets and it's a compelling business story! Bret On 11/10/2011 02:30 AM, Blake Bowers wrote: http://cooldudereal.blogspot.com/2011/11/new-wifi-minded-carrier-offers.html Don't take your organs to heaven, heaven knows we need them down here! Be an organ donor, sign your donor card today. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
[WISPA] Customer Usage
What do you folks feel is excessive usage on your system? And how do you deal with it? Do you have bandwidth limits? Where do you draw the line. I have one residential sub who month after month uses more bandwidth than the next 3-4 residential subs combined. Last month, they used over 105GB. Is this excessive? The next top residential sub in the same month consumed 37GB (which in and of itself was 10GB higher than the next one). With Netflix, Hulu, Youtube, etc, this may be the new normal . . . Thoughts? Kind Regards, David Hannum New Era Broadband, LLC WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Customer Usage
I've been toying with the idea of UBB, but having something in the 50 - 100 GB range be my bar. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com On 11/10/2011 7:36 AM, David Hannum wrote: What do you folks feel is excessive usage on your system? And how do you deal with it? Do you have bandwidth limits? Where do you draw the line. I have one residential sub who month after month uses more bandwidth than the next 3-4 residential subs combined. Last month, they used over 105GB. Is this excessive? The next top residential sub in the same month consumed 37GB (which in and of itself was 10GB higher than the next one). With Netflix, Hulu, Youtube, etc, this may be the new normal . . . Thoughts? Kind Regards, David Hannum New Era Broadband, LLC WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Problem with Access to Canopy network
Are you doing DHCP with the client radios? If so, I remember some having problems if they used the 169.254.x.x private IP structure. Changing to another private structure solved the problem. Scottie Arnett President Info-Ed, Inc. Electronics and More 931-243-2101 sarn...@info-ed.com - Original Message - From: rwall...@tigernet.us To: WISPA General List Sent: Thursday, November 10, 2011 7:07 AM Subject: [WISPA] Problem with Access to Canopy network To All, I have a problem with about 15 users not able to access the net. Their PC's network icon, lower right on quick launch toolbar - MS, has a yellow triangle w/!. indicating that their ethernet interface has no access. Each user has MS7. This is specific to one tower location and three of the four sectors, 2 Canopy 900's w/180* sectors, 2 Canopy 2.4's w/ 180* sectors. At first we thought it was specific to MS7 Users, that is still the case. However, not all MS7 users. The setup of all CPE AP devices is the same. We have reset one 900 to factory default and reconfig'd that device with no affect on the ability to access the net. Any suggestions, advice, questions or direction would be greatly appreciated. Ron Wallace Hahnron, Inc. (Tigernet Internet) rwall...@tigernet.us Phone:517-547-8410 Cel:517-740-0941 -- WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Problem with Access to Canopy network
Yes, it is most likely the LAN subnet on the radio that is causing the problem. Microsoft made 169.254.x.x subnets non-routable beginning with Windows Vista operating system. We had this problem about almost two years ago and once we finally figured it out, we just changed all of our radio LAN subnets from 169.254.1.x to 192.168.10.x subnet and it 100% solved this problem. This problem only exists with firmware 9.5 or higher if memory serves me correctly, because I remember we initially rolled back firmware and it solved the issue “temporarily”, but the long-term fix was to change all the LAN subnets on the NAT’d radios. I hope this helps. Regards, David Williamson Owner Custom Computers Winchester Wireless 2979 Valley Avenue Winchester, VA 22601 http://www.customcomputersva.com http://www.customcomputersva.com http://www.winchesterwireless.com http://www.winchesterwireless.com Work 1: 540.722.9688 x223 Work 2: 540-665-0800 x223 Toll Free Fax: 877-765-3700 da...@customcomputersva.com mailto:da...@customcomputersva.com da...@winchesterwireless.com mailto:da...@winchesterwireless.com From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Scottie Arnett Sent: Thursday, November 10, 2011 8:52 AM To: WISPA General List Subject: Re: [WISPA] Problem with Access to Canopy network Are you doing DHCP with the client radios? If so, I remember some having problems if they used the 169.254.x.x private IP structure. Changing to another private structure solved the problem. Scottie Arnett President Info-Ed, Inc. Electronics and More 931-243-2101 sarn...@info-ed.com - Original Message - From: rwall...@tigernet.us To: WISPA General List mailto:wireless@wispa.org Sent: Thursday, November 10, 2011 7:07 AM Subject: [WISPA] Problem with Access to Canopy network To All, I have a problem with about 15 users not able to access the net. Their PC's network icon, lower right on quick launch toolbar - MS, has a yellow triangle w/!. indicating that their ethernet interface has no access. Each user has MS7. This is specific to one tower location and three of the four sectors, 2 Canopy 900's w/180* sectors, 2 Canopy 2.4's w/ 180* sectors. At first we thought it was specific to MS7 Users, that is still the case. However, not all MS7 users. The setup of all CPE AP devices is the same. We have reset one 900 to factory default and reconfig'd that device with no affect on the ability to access the net. Any suggestions, advice, questions or direction would be greatly appreciated. Ron Wallace Hahnron, Inc. (Tigernet Internet) rwall...@tigernet.us Phone:517-547-8410 Cel:517-740-0941 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Customer Usage
Being in eastern Indiana 35 Miles from fiber we are bandwidth poor. Soon to change but until we have a better situation. $39.99 plan 1M/256K 20Gig/month $2/gig overage $59.99 plan 2M/512K 50Gig/month $2/gig overage $79.99 plan 3M/1M 100Gig/month $2/gig overage $99.99 plan 5M/1M Unlimited Big MUST!!! You must have a method in place for your customers to see their usage. Daily/Week/Month and previous months. Steve Barnes General Manager PCS-WIN / RC-WiFihttp://www.rcwifi.com/ From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of David Hannum Sent: Thursday, November 10, 2011 8:37 AM To: WISPA General List Subject: [WISPA] Customer Usage What do you folks feel is excessive usage on your system? And how do you deal with it? Do you have bandwidth limits? Where do you draw the line. I have one residential sub who month after month uses more bandwidth than the next 3-4 residential subs combined. Last month, they used over 105GB. Is this excessive? The next top residential sub in the same month consumed 37GB (which in and of itself was 10GB higher than the next one). With Netflix, Hulu, Youtube, etc, this may be the new normal . . . Thoughts? Kind Regards, David Hannum New Era Broadband, LLC WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Problem with Access to Canopy network
It might be better to use an even less frequently used block of RFC1918/IANA reserved address space. I'd avoid the ones that most home routers use out-of-the-box which is usually in the 192.168.x.x range. The 10.x.x.x and 172.16.x.x are more virgin territory. Greg On Nov 10, 2011, at 9:28 AM, David Williamson wrote: Yes, it is most likely the LAN subnet on the radio that is causing the problem. Microsoft made 169.254.x.x subnets non-routable beginning with Windows Vista operating system. We had this problem about almost two years ago and once we finally figured it out, we just changed all of our radio LAN subnets from 169.254.1.x to 192.168.10.x subnet and it 100% solved this problem. This problem only exists with firmware 9.5 or higher if memory serves me correctly, because I remember we initially rolled back firmware and it solved the issue “temporarily”, but the long-term fix was to change all the LAN subnets on the NAT’d radios. I hope this helps. Regards, David Williamson Owner Custom Computers Winchester Wireless 2979 Valley Avenue Winchester, VA 22601 http://www.customcomputersva.com http://www.winchesterwireless.com Work 1: 540.722.9688 x223 Work 2: 540-665-0800 x223 Toll Free Fax: 877-765-3700 da...@customcomputersva.com da...@winchesterwireless.com From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Scottie Arnett Sent: Thursday, November 10, 2011 8:52 AM To: WISPA General List Subject: Re: [WISPA] Problem with Access to Canopy network Are you doing DHCP with the client radios? If so, I remember some having problems if they used the 169.254.x.x private IP structure. Changing to another private structure solved the problem. Scottie Arnett President Info-Ed, Inc. Electronics and More 931-243-2101 sarn...@info-ed.com - Original Message - From: rwall...@tigernet.us To: WISPA General List Sent: Thursday, November 10, 2011 7:07 AM Subject: [WISPA] Problem with Access to Canopy network To All, I have a problem with about 15 users not able to access the net. Their PC's network icon, lower right on quick launch toolbar - MS, has a yellow triangle w/!. indicating that their ethernet interface has no access. Each user has MS7. This is specific to one tower location and three of the four sectors, 2 Canopy 900's w/180* sectors, 2 Canopy 2.4's w/ 180* sectors. At first we thought it was specific to MS7 Users, that is still the case. However, not all MS7 users. The setup of all CPE AP devices is the same. We have reset one 900 to factory default and reconfig'd that device with no affect on the ability to access the net. Any suggestions, advice, questions or direction would be greatly appreciated. Ron Wallace Hahnron, Inc. (Tigernet Internet) rwall...@tigernet.us Phone:517-547-8410 Cel:517-740-0941 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Customer Usage
If your #2 user is using 37GB then I'd call anything above 75GB excessive. Our biggest package is 60GB and then charge $1 per GB over with a maximum of a $250 monthly bill. So in theory they can have an unlimited package for $250 a month J We have a guy that consistently goes to about 120gb per month. He pays for a business package which is $100 a month and he sometimes goes over $10 a something. From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of David Hannum Sent: Thursday, November 10, 2011 8:37 AM To: WISPA General List Subject: [WISPA] Customer Usage What do you folks feel is excessive usage on your system? And how do you deal with it? Do you have bandwidth limits? Where do you draw the line. I have one residential sub who month after month uses more bandwidth than the next 3-4 residential subs combined. Last month, they used over 105GB. Is this excessive? The next top residential sub in the same month consumed 37GB (which in and of itself was 10GB higher than the next one). With Netflix, Hulu, Youtube, etc, this may be the new normal . . . Thoughts? Kind Regards, David Hannum New Era Broadband, LLC WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Customer Usage
I believe Excessive usage should be calculated by considering the average use. Ignore the top 5% and lower 5% users, then add up all those in between and divide by the number of subs considered, and taht will give a good average. If 50G is the average, its OK if one guy does 75, if its matched by a guy that only does 25. Thats what over subscription and averaging is all about. Then you need to calculate your total available capacity. Then you need to calculate your total cost to deliver that capacity. Until you have those numbers, you dont really know what you should charge for averge usage. Is average usage above or below your cost to deliver, from a per GB point of view? How much growth in average use can you tolerate, and still be profitable? I'd suggest doubleing average usage, and start charging extra per GB, once it exceeds that value of doubling average use. But even then, that misses the boat. You really need to define how many subs you want to be able to serve per sector, and then calaculate the maximum tolerable average use able to be accommodated on your technology. What ever that number is, you then need to compare it to what your current average use is. When I calculate cost, I pretend I have half the badnwdit h that I have. If its a 10mb sector, I consider it 5mb. That allows the business model to work during growth phase, understanding that you'll need to upgrade to handle demand before a network is saturated. And factoring that a network works less good when operating at peak capacity, so leaving your self some headroom. I dont actually carge people pe GB, but the math is all the same, whether the choice is to charge more when it reaches a threshold versus bandwdith limit when a threashold has been reached. Another approach is to compare it to the cost of a movie. For example, if Comcast charges $5 for a movie, and an average movie is 5GB large, then charge $1 per GB. Make it a financial deission for the customer to choose video over Internet versus Dish/Comcast, so it is strictly a decission of convenience. My point is, its not a generic answer what to charge. It reall dpends what your capacity and costs are, which can vary drastically for many reasons. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Andy Trimmell To: WISPA General List Sent: Thursday, November 10, 2011 4:25 PM Subject: Re: [WISPA] Customer Usage If your #2 user is using 37GB then I'd call anything above 75GB excessive. Our biggest package is 60GB and then charge $1 per GB over with a maximum of a $250 monthly bill. So in theory they can have an unlimited package for $250 a month J We have a guy that consistently goes to about 120gb per month. He pays for a business package which is $100 a month and he sometimes goes over $10 a something. From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of David Hannum Sent: Thursday, November 10, 2011 8:37 AM To: WISPA General List Subject: [WISPA] Customer Usage What do you folks feel is excessive usage on your system? And how do you deal with it? Do you have bandwidth limits? Where do you draw the line. I have one residential sub who month after month uses more bandwidth than the next 3-4 residential subs combined. Last month, they used over 105GB. Is this excessive? The next top residential sub in the same month consumed 37GB (which in and of itself was 10GB higher than the next one). With Netflix, Hulu, Youtube, etc, this may be the new normal . . . Thoughts? Kind Regards, David Hannum New Era Broadband, LLC -- WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
